Aurem Care Shared Services Limited

A dedicated care provider in Reading is seeking a skilled Credit Controller to manage billing and collections. The role requires experience in credit control, excellent communication skills, and the ability to handle sensitive conversations with empathy. Responsibilities include managing payments, reconciling accounts, and ensuring compliance with regulations. The position offers a salary between £30,000 and £40,000, hybrid working, and various benefits including annual leave and a company pension.

We are a dedicated and compassionate care provider committed to delivering exceptional support to our residents and their families. As our organisation continues to grow, we are looking for a skilled and empathetic Credit Controller to join our Finance Team and support the smooth running of our billing and collections processes. What You'll Be Doing Managing the full credit control process for resident fees Chasing outstanding payments with families, Local Authorities and NHS funders Issuing statements, reconciling accounts, and resolving billing queries Supporting the monthly invoicing process and maintaining accurate financial records Providing aged debt reports and updates to the Finance Manager Ensuring compliance with GDPR and company policies Working sensitively and professionally with residents' families regarding fee queries About You We're looking for someone who is: Experienced in credit control or financial administration (care home/healthcare experience is a bonus) A strong communicator who can handle sensitive conversations with empathy Highly organised with great attention to detailConfident working with numbers, financial systems, and Excel Able to build positive relationships with families, colleagues, and external agencies Professional, discreet, and aligned with our values What can we offer you in return, for your hardwork and commitment? Interim role based on 2-6 months and possible permanent position for the right candidate 40 hours per week Salary: £30,000 - £40,000 (dependent on skills and experience) Hybrid working based in Reading (1 remote day per week initially, increasing after training) 25 Days Annual Leave plus bank holidays Life insurance Free DBS (T & C's apply) Company pension Wagestream - Same-day pay Our employee assist programme - healthcare and mental health support Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses. Yearly salary review Being part of an organisation where empowering and valuing our people is fundamental to everything we do Why join us? Aurem Care have been awarded for the prestigious 'Top 20 Care Home Group' accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK. Our homes are all about people caring about people, we believe our care homes should be happy homes for loved ones. Our team play an important role in our homes, to ensure that our values are lived and embraced every day. Diversity, Integrity, Fun, Committed and Connecting If these are values that resonate with you and you're looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!

We are a dedicated and compassionate care provider committed to delivering exceptional support to our residents and their families. As our organisation continues to grow, we are looking for a skilled and empathetic Credit Controller to join our Finance Team and support the smooth running of our billing and collections processes. What You'll Be Doing Managing the full credit control process for resident fees Chasing outstanding payments with families, Local Authorities and NHS funders Issuing statements, reconciling accounts, and resolving billing queries Supporting the monthly invoicing process and maintaining accurate financial records Providing aged debt reports and updates to the Finance Manager Ensuring compliance with GDPR and company policies Working sensitively and professionally with residents' families regarding fee queries About You We're looking for someone who is: Experienced in credit control or financial administration (care home/healthcare experience is a bonus) A strong communicator who can handle sensitive conversations with empathy Highly organised with great attention to detail Confident working with numbers, financial systems, and Excel Able to build positive relationships with families, colleagues, and external agencies Professional, discreet, and aligned with our values What can we offer you in return, for your hardwork and commitment? Full time, 40 hours per week Salary: £30,000 - £40,000 (dependent on skills and experience) Hybrid working based in Reading (1 remote day per week initially, increasing after training) 25 Days Annual Leave plus bank holidays Life insurance Free DBS (T & C's apply) Company pension Wagestream - Same-day pay Our employee assist programme - healthcare and mental health support Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses. Yearly salary review Being part of an organisation where empowering and valuing our people is fundamental to everything we do Why join us? Aurem Care has been awarded for the prestigious 'Top 20 Care Home Group' accolade by carehome.co.uk, celebrating our commitment to excellence in care across the UK. Our homes are all about people caring about people, we believe our care homes should be happy homes for loved ones. Our team plays an important role in our homes, to ensure that our values are lived and embraced every day. Diversity, Integrity, Fun, Committed and Connecting If these are values that resonate with you and you're looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!

A compassionate care provider in Reading is seeking an experienced Credit Controller to manage the billing and collections processes. The role involves handling constant communication with families and ensuring compliance with financial regulations. Candidates should have experience in credit control or financial administration, strong organizational skills, and an empathetic approach. The position offers a hybrid working model and competitive salary, along with generous leave and benefits.