Dynamics 365 Functional Consultant - UK (Remote) - c£80K You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform. Alongside your CE responsibilities, you'll gradually gain exposure to Dynamics 365 Finance & Supply Chain Management, supporting business processes and becoming a key member of a wider enterprise applications team. Key Responsibilities Provide first and second-line functional support for Dynamics 365 Customer Engagement Support users across Customer Service, Sales and Customer Insights Configure and maintain security roles, business process flows, workflows, forms, views and system configuration Investigate and resolve functional issues, escalating where appropriate Gather business requirements and translate them into functional solutions Support testing, User Acceptance Testing (UAT) and Microsoft release updates Develop your knowledge of Dynamics 365 Finance & Supply Chain Management, supporting wider business applications over time Skills & Experience Commercial experience supporting or configuring Microsoft Dynamics 365 Customer Engagement Strong knowledge of one or more CE applications, including Customer Service, Sales or Customer Insights Experience configuring security roles, business process flows, forms, views and workflows Experience gathering requirements and supporting business users Strong troubleshooting and problem-solving skills
Jul 27, 2026
Full time
Dynamics 365 Functional Consultant - UK (Remote) - c£80K You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform. Alongside your CE responsibilities, you'll gradually gain exposure to Dynamics 365 Finance & Supply Chain Management, supporting business processes and becoming a key member of a wider enterprise applications team. Key Responsibilities Provide first and second-line functional support for Dynamics 365 Customer Engagement Support users across Customer Service, Sales and Customer Insights Configure and maintain security roles, business process flows, workflows, forms, views and system configuration Investigate and resolve functional issues, escalating where appropriate Gather business requirements and translate them into functional solutions Support testing, User Acceptance Testing (UAT) and Microsoft release updates Develop your knowledge of Dynamics 365 Finance & Supply Chain Management, supporting wider business applications over time Skills & Experience Commercial experience supporting or configuring Microsoft Dynamics 365 Customer Engagement Strong knowledge of one or more CE applications, including Customer Service, Sales or Customer Insights Experience configuring security roles, business process flows, forms, views and workflows Experience gathering requirements and supporting business users Strong troubleshooting and problem-solving skills
Enterprise AI Architect - London - c£125k TRG are seeking an experienced AI Architect to lead the design, delivery, governance, and adoption of enterprise AI solutions across a modern technology ecosystem.This is a senior individual contributor role working at the intersection of AI strategy, solution architecture, project delivery, and business enablement. The successful candidate will be responsible for identifying high-value AI opportunities, designing scalable solutions, driving implementation, and promoting AI adoption across the organisation. The successful candidate must be based in the UK with the full right to work, and ability to go on-site 2-3 days a week in London. Key Responsibilities: AI Architecture & Delivery Design and implement enterprise AI solutions using platforms such as Microsoft Copilot, Snowflake AI and Salesforce Agentforce. Establish AI architecture standards, governance and best practices. Evaluate emerging AI technologies and recommend adoption opportunities. AI Projects & Transformation Identify and prioritise high-value AI use cases with business stakeholders. Build business cases and manage AI initiatives from discovery through implementation. Manage delivery partners and ensure successful project execution. Adoption & Enablement Deliver AI training and enablement programmes for diverse user groups. Create user guides, playbooks and best-practice resources. Champion responsible AI adoption across the organisation. Preferred Experience Experience across Microsoft Copilot Studio, Snowflake Cortex AI, and Salesforce Agentforce. Knowledge of Snowflake SQL and the broader Snowflake AI ecosystem. Experience driving technology adoption and user enablement programmes. Strong documentation and technical writing skills. Experience managing multiple concurrent projects. If you are interested in this position please send your CV to or call me to discuss this role in further detail. I understand the need for discretion and would welcome the chance to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. For more information on the Microsoft Dynamics market and available opportunities I can be contacted by email () confidentiality is of course guaranteed!
Jul 20, 2026
Full time
Enterprise AI Architect - London - c£125k TRG are seeking an experienced AI Architect to lead the design, delivery, governance, and adoption of enterprise AI solutions across a modern technology ecosystem.This is a senior individual contributor role working at the intersection of AI strategy, solution architecture, project delivery, and business enablement. The successful candidate will be responsible for identifying high-value AI opportunities, designing scalable solutions, driving implementation, and promoting AI adoption across the organisation. The successful candidate must be based in the UK with the full right to work, and ability to go on-site 2-3 days a week in London. Key Responsibilities: AI Architecture & Delivery Design and implement enterprise AI solutions using platforms such as Microsoft Copilot, Snowflake AI and Salesforce Agentforce. Establish AI architecture standards, governance and best practices. Evaluate emerging AI technologies and recommend adoption opportunities. AI Projects & Transformation Identify and prioritise high-value AI use cases with business stakeholders. Build business cases and manage AI initiatives from discovery through implementation. Manage delivery partners and ensure successful project execution. Adoption & Enablement Deliver AI training and enablement programmes for diverse user groups. Create user guides, playbooks and best-practice resources. Champion responsible AI adoption across the organisation. Preferred Experience Experience across Microsoft Copilot Studio, Snowflake Cortex AI, and Salesforce Agentforce. Knowledge of Snowflake SQL and the broader Snowflake AI ecosystem. Experience driving technology adoption and user enablement programmes. Strong documentation and technical writing skills. Experience managing multiple concurrent projects. If you are interested in this position please send your CV to or call me to discuss this role in further detail. I understand the need for discretion and would welcome the chance to speak to any Microsoft Dynamics candidates that are considering a new career or job either now or in the future. For more information on the Microsoft Dynamics market and available opportunities I can be contacted by email () confidentiality is of course guaranteed!
Nigel Frank International
Newcastle Upon Tyne, Tyne And Wear
Technical Support Specialist About the Role We are looking for a proactive and customer-focused Technical Support Specialist to join a growing software support team. This is an exciting opportunity to work with a cloud-based business software platform, providing expert technical assistance to customers and helping them get the most from our solutions. You'll be responsible for investigating technical issues, troubleshooting software problems, and working closely with internal teams to deliver timely resolutions. This role is ideal for someone who enjoys solving complex problems, communicating with customers, and working in a collaborative, fast-paced software environment. This position is hybrid, with a combination of office-based and remote working following the successful completion of probation. Key Responsibilities Customer Support Deliver high-quality technical support to customers via telephone, email and support portal. Investigate and resolve software-related issues using effective troubleshooting techniques. Manage your own workload, ensuring support requests are prioritised and progressed within agreed service levels. Accurately record all customer interactions and technical findings within the support ticketing system. Assist customers with software functionality, configuration and best practice. Escalate complex or unresolved issues to senior technical teams when appropriate. Reproduce software defects and provide detailed information to engineering teams to support investigation and resolution. Keep customers informed throughout the support process, providing regular updates and clear communication. Service Excellence Deliver an outstanding customer experience by providing professional, knowledgeable and friendly support. Contribute to the development of internal knowledge articles and support documentation. Identify opportunities to improve support processes and customer satisfaction. Ensure service level agreements (SLAs) and departmental performance targets are consistently achieved. Team Collaboration Work closely with Product, Engineering and Customer Success teams to resolve technical issues efficiently. Share customer feedback and recurring issues to help influence future product improvements. Collaborate with colleagues across the business to deliver a seamless customer experience. Support additional team initiatives and projects as required. Skills & Experience We're looking for someone with: At least two years' experience within a software or application support role. Strong problem-solving skills with the ability to diagnose and resolve technical issues. Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to a range of users. Experience supporting customers in a fast-paced software or SaaS environment. A customer-first mindset with a genuine passion for delivering excellent service. Experience using service desk or ITSM platforms to manage support requests. The ability to prioritise multiple tasks and work effectively under pressure. A collaborative approach and the confidence to work across multiple teams. Technical Knowledge Essential: Experience supporting software applications. Familiarity with Windows operating systems and Microsoft 365. Experience using remote support tools. General understanding of networking and IT infrastructure. Knowledge of support ticket management and incident handling. Desirable: Basic SQL or MySQL knowledge. Experience supporting ERP, finance or business management software. Understanding of accounting processes or financial systems. Experience within construction, engineering or similar project-based industries. Previous experience working within a cloud-based SaaS organisation. What You'll Receive Competitive salary. Hybrid working arrangement. Generous annual leave allowance. Company pension scheme. Life assurance. Health and wellbeing benefits, including access to healthcare support and employee assistance services. Flexible benefits programme, including retail discounts and wellbeing initiatives. Ongoing training and professional development opportunities. A supportive, collaborative working environment with genuine opportunities for career progression.
Jul 14, 2026
Full time
Technical Support Specialist About the Role We are looking for a proactive and customer-focused Technical Support Specialist to join a growing software support team. This is an exciting opportunity to work with a cloud-based business software platform, providing expert technical assistance to customers and helping them get the most from our solutions. You'll be responsible for investigating technical issues, troubleshooting software problems, and working closely with internal teams to deliver timely resolutions. This role is ideal for someone who enjoys solving complex problems, communicating with customers, and working in a collaborative, fast-paced software environment. This position is hybrid, with a combination of office-based and remote working following the successful completion of probation. Key Responsibilities Customer Support Deliver high-quality technical support to customers via telephone, email and support portal. Investigate and resolve software-related issues using effective troubleshooting techniques. Manage your own workload, ensuring support requests are prioritised and progressed within agreed service levels. Accurately record all customer interactions and technical findings within the support ticketing system. Assist customers with software functionality, configuration and best practice. Escalate complex or unresolved issues to senior technical teams when appropriate. Reproduce software defects and provide detailed information to engineering teams to support investigation and resolution. Keep customers informed throughout the support process, providing regular updates and clear communication. Service Excellence Deliver an outstanding customer experience by providing professional, knowledgeable and friendly support. Contribute to the development of internal knowledge articles and support documentation. Identify opportunities to improve support processes and customer satisfaction. Ensure service level agreements (SLAs) and departmental performance targets are consistently achieved. Team Collaboration Work closely with Product, Engineering and Customer Success teams to resolve technical issues efficiently. Share customer feedback and recurring issues to help influence future product improvements. Collaborate with colleagues across the business to deliver a seamless customer experience. Support additional team initiatives and projects as required. Skills & Experience We're looking for someone with: At least two years' experience within a software or application support role. Strong problem-solving skills with the ability to diagnose and resolve technical issues. Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to a range of users. Experience supporting customers in a fast-paced software or SaaS environment. A customer-first mindset with a genuine passion for delivering excellent service. Experience using service desk or ITSM platforms to manage support requests. The ability to prioritise multiple tasks and work effectively under pressure. A collaborative approach and the confidence to work across multiple teams. Technical Knowledge Essential: Experience supporting software applications. Familiarity with Windows operating systems and Microsoft 365. Experience using remote support tools. General understanding of networking and IT infrastructure. Knowledge of support ticket management and incident handling. Desirable: Basic SQL or MySQL knowledge. Experience supporting ERP, finance or business management software. Understanding of accounting processes or financial systems. Experience within construction, engineering or similar project-based industries. Previous experience working within a cloud-based SaaS organisation. What You'll Receive Competitive salary. Hybrid working arrangement. Generous annual leave allowance. Company pension scheme. Life assurance. Health and wellbeing benefits, including access to healthcare support and employee assistance services. Flexible benefits programme, including retail discounts and wellbeing initiatives. Ongoing training and professional development opportunities. A supportive, collaborative working environment with genuine opportunities for career progression.
.NET Developer Overview We're looking for an experienced .NET Developer to join a growing software development team working on a range of enterprise business applications. This is an excellent opportunity to work on modern Microsoft technologies, developing scalable solutions across cloud and on-premise environments. You'll be involved in designing, developing and maintaining business-critical systems, while contributing to new product development and the ongoing enhancement of existing platforms. The role offers the chance to work with modern development practices, Azure technologies and AI-assisted development tools within a collaborative and forward-thinking team. Key Responsibilities Design, develop and maintain applications using C# and .NET technologies. Build and integrate REST and SOAP APIs with third-party systems. Develop cloud-based solutions using Microsoft Azure. Work across the full software development lifecycle, from requirements through to deployment and support. Troubleshoot and resolve issues within live production environments. Collaborate with developers, analysts and other stakeholders to deliver high-quality software solutions. Take ownership of technical solutions and contribute to continuous improvement initiatives. Produce clear technical documentation and maintain coding standards. Utilise modern development tools, including AI-assisted technologies, to improve productivity and code quality. About You We're looking for a proactive developer who enjoys solving complex technical challenges and delivering robust software solutions. You should be comfortable working independently as well as within a collaborative development team, with a genuine interest in learning new technologies and continuously improving development practices. You'll have strong analytical skills and be confident evaluating technical solutions while applying sound engineering principles. Experience Required Minimum of 5 years' commercial experience developing with .NET and C#. Experience developing enterprise-level business applications. Strong experience building and integrating APIs. Experience developing cloud-based applications using Microsoft Azure. Experience working across both cloud-hosted and virtualised environments. Experience using source control and modern DevOps practices. Familiarity with AI-assisted development tools such as GitHub Copilot or similar. Essential Technical Skills C# / .NET / .NET Framework REST and SOAP APIs Azure Functions and Azure App Services Entity Framework Microsoft SQL Server and T-SQL Object-Oriented Programming (OOP) Software architecture and design patterns Dependency Injection Git and Azure DevOps Unit Testing and Mocking Frameworks Test Driven Development (TDD) Desirable Skills Experience with EDI or enterprise data integration. Knowledge of messaging and integration platforms. Exposure to wider Azure services and cloud architecture. Experience using AI tools to improve software development efficiency and code quality. What You'll Receive Competitive salary based on experience. Generous annual leave allowance. Company pension scheme. Private healthcare. Life assurance. Employee wellbeing and assistance programme. Ongoing learning and professional development opportunities. Collaborative and supportive working environment. Opportunities to work on modern technologies and enterprise-scale solutions. Applicants must have the right to work in the UK.
Jul 14, 2026
Full time
.NET Developer Overview We're looking for an experienced .NET Developer to join a growing software development team working on a range of enterprise business applications. This is an excellent opportunity to work on modern Microsoft technologies, developing scalable solutions across cloud and on-premise environments. You'll be involved in designing, developing and maintaining business-critical systems, while contributing to new product development and the ongoing enhancement of existing platforms. The role offers the chance to work with modern development practices, Azure technologies and AI-assisted development tools within a collaborative and forward-thinking team. Key Responsibilities Design, develop and maintain applications using C# and .NET technologies. Build and integrate REST and SOAP APIs with third-party systems. Develop cloud-based solutions using Microsoft Azure. Work across the full software development lifecycle, from requirements through to deployment and support. Troubleshoot and resolve issues within live production environments. Collaborate with developers, analysts and other stakeholders to deliver high-quality software solutions. Take ownership of technical solutions and contribute to continuous improvement initiatives. Produce clear technical documentation and maintain coding standards. Utilise modern development tools, including AI-assisted technologies, to improve productivity and code quality. About You We're looking for a proactive developer who enjoys solving complex technical challenges and delivering robust software solutions. You should be comfortable working independently as well as within a collaborative development team, with a genuine interest in learning new technologies and continuously improving development practices. You'll have strong analytical skills and be confident evaluating technical solutions while applying sound engineering principles. Experience Required Minimum of 5 years' commercial experience developing with .NET and C#. Experience developing enterprise-level business applications. Strong experience building and integrating APIs. Experience developing cloud-based applications using Microsoft Azure. Experience working across both cloud-hosted and virtualised environments. Experience using source control and modern DevOps practices. Familiarity with AI-assisted development tools such as GitHub Copilot or similar. Essential Technical Skills C# / .NET / .NET Framework REST and SOAP APIs Azure Functions and Azure App Services Entity Framework Microsoft SQL Server and T-SQL Object-Oriented Programming (OOP) Software architecture and design patterns Dependency Injection Git and Azure DevOps Unit Testing and Mocking Frameworks Test Driven Development (TDD) Desirable Skills Experience with EDI or enterprise data integration. Knowledge of messaging and integration platforms. Exposure to wider Azure services and cloud architecture. Experience using AI tools to improve software development efficiency and code quality. What You'll Receive Competitive salary based on experience. Generous annual leave allowance. Company pension scheme. Private healthcare. Life assurance. Employee wellbeing and assistance programme. Ongoing learning and professional development opportunities. Collaborative and supportive working environment. Opportunities to work on modern technologies and enterprise-scale solutions. Applicants must have the right to work in the UK.
Cloud Engineer & Team Coordinator - London - c£40K A technically focused MSP is looking to hire a Cloud Engineer & Team Coordinator to own their clients' cloud infrastructure and keep a busy team of senior engineers running smoothly. You will take the lead on cloud systems, security, and firewall management across a varied client base, working closely with both support colleagues and external suppliers to ensure service quality is consistently delivered and continuously improved. This is a great opportunity for a hands-on cloud professional to have genuine ownership, real variety, and a clear path to grow with the business. Key Responsibilities Manage and support client cloud infrastructure, security, and network environments Act as the dedicated escalation point for firewall and network queries Script and automate cloud deployment and reporting, primarily in SharePoint Test and roll out updates to firewalls and routers Coordinate a team of senior engineers, ensuring they have the equipment and information needed to deliver Skills & Experience Working knowledge of a leading firewall vendor - FortiGate ideal Windows environment support and hardware troubleshooting experience O365 administration including conditional access and SharePoint setup MDM experience Comfortable working independently and delivering technical tasks on time Strong coordination skills across multi-person delivery teams
May 24, 2026
Full time
Cloud Engineer & Team Coordinator - London - c£40K A technically focused MSP is looking to hire a Cloud Engineer & Team Coordinator to own their clients' cloud infrastructure and keep a busy team of senior engineers running smoothly. You will take the lead on cloud systems, security, and firewall management across a varied client base, working closely with both support colleagues and external suppliers to ensure service quality is consistently delivered and continuously improved. This is a great opportunity for a hands-on cloud professional to have genuine ownership, real variety, and a clear path to grow with the business. Key Responsibilities Manage and support client cloud infrastructure, security, and network environments Act as the dedicated escalation point for firewall and network queries Script and automate cloud deployment and reporting, primarily in SharePoint Test and roll out updates to firewalls and routers Coordinate a team of senior engineers, ensuring they have the equipment and information needed to deliver Skills & Experience Working knowledge of a leading firewall vendor - FortiGate ideal Windows environment support and hardware troubleshooting experience O365 administration including conditional access and SharePoint setup MDM experience Comfortable working independently and delivering technical tasks on time Strong coordination skills across multi-person delivery teams
Power Platform Delivery Manager - Hybrid - c£60K An established and growing Microsoft consultancy is looking to appoint a Power Platform Delivery Manager to support the successful delivery of digital transformation projects across Power Platform, Dynamics 365, and Microsoft Fabric technologies. This is an exciting opportunity to join a collaborative consultancy environment, working closely with customers and internal delivery teams to drive high-quality project outcomes and long-term client success. You'll play a key role in managing end-to-end project delivery, ensuring projects are delivered on time, within budget, and to a high standard while maintaining excellent stakeholder relationships throughout the project lifecycle. Key Responsibilities Manage the full project lifecycle from project initiation through to go-live and support handover Oversee multiple Power Platform and Dynamics 365 delivery projects simultaneously Manage project governance including RAID logs, reporting, budgeting, and change control Lead customer communication, stakeholder engagement, and project update meetings Coordinate internal delivery teams, consultants, and third-party suppliers Skills & Experience Proven experience delivering technology or digital transformation projects Strong stakeholder and customer management experience Experience working within consultancy or client-facing delivery environments Exposure to Microsoft technologies including Power Platform, Dynamics 365, or Azure Strong organisational, governance, and reporting skills
May 22, 2026
Full time
Power Platform Delivery Manager - Hybrid - c£60K An established and growing Microsoft consultancy is looking to appoint a Power Platform Delivery Manager to support the successful delivery of digital transformation projects across Power Platform, Dynamics 365, and Microsoft Fabric technologies. This is an exciting opportunity to join a collaborative consultancy environment, working closely with customers and internal delivery teams to drive high-quality project outcomes and long-term client success. You'll play a key role in managing end-to-end project delivery, ensuring projects are delivered on time, within budget, and to a high standard while maintaining excellent stakeholder relationships throughout the project lifecycle. Key Responsibilities Manage the full project lifecycle from project initiation through to go-live and support handover Oversee multiple Power Platform and Dynamics 365 delivery projects simultaneously Manage project governance including RAID logs, reporting, budgeting, and change control Lead customer communication, stakeholder engagement, and project update meetings Coordinate internal delivery teams, consultants, and third-party suppliers Skills & Experience Proven experience delivering technology or digital transformation projects Strong stakeholder and customer management experience Experience working within consultancy or client-facing delivery environments Exposure to Microsoft technologies including Power Platform, Dynamics 365, or Azure Strong organisational, governance, and reporting skills
Dynamics 365 Business Central Developer (AL) Actively recruiting on behalf of a reputable Microsoft Partner, with an award winning record in providing D365 BC/ CE solutions to a multi-national customer base. They are currently looking to recruit a skilled D365 Business Central developer to their team ahead of several large scale development projects set for the coming years. This permanent, hands on role provides the chance to build on D365 BC development experience in a pragmatic, forward thinking environment - playing a pivotal role in my clients technical solution development, hands on AL programming and technical design. Location This role is fully home based, with occasional on-site travel. Responsibilities will include: AL Extensions/ C/AL programming across Dynamics NAV/ 365 BC End to end technical life cycle tasks, and bespoke module development Back end code review/ 3rd line support troubleshooting Integration projects with third party solutions My client is looking for candidates who can offer: A proven track record in the development of Microsoft Dynamics 365 Business Central/ NAV software Technical NAV/ D365 BC programming skills - CAL, AL extensions The ability to document technical requirements and draw up technical specifications for bespoke development API integration development experience Power Platform dev/ config ability (inc. Power Apps, Power Automate) Whats on offer? Competitive starting salary up to £70,0000 and excellent employee benefits Innovative, interesting project pipeline across D365 BC and 3rd party integrations Close knit, experienced team with great opportunities for collaboration/ knowledge share Flexible home working Fantastic career progression/ certified professional development openings APPLY NOW and do not miss this brilliant step forward in your Dynamics 365 career. To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on or send your current CV to .
May 22, 2026
Full time
Dynamics 365 Business Central Developer (AL) Actively recruiting on behalf of a reputable Microsoft Partner, with an award winning record in providing D365 BC/ CE solutions to a multi-national customer base. They are currently looking to recruit a skilled D365 Business Central developer to their team ahead of several large scale development projects set for the coming years. This permanent, hands on role provides the chance to build on D365 BC development experience in a pragmatic, forward thinking environment - playing a pivotal role in my clients technical solution development, hands on AL programming and technical design. Location This role is fully home based, with occasional on-site travel. Responsibilities will include: AL Extensions/ C/AL programming across Dynamics NAV/ 365 BC End to end technical life cycle tasks, and bespoke module development Back end code review/ 3rd line support troubleshooting Integration projects with third party solutions My client is looking for candidates who can offer: A proven track record in the development of Microsoft Dynamics 365 Business Central/ NAV software Technical NAV/ D365 BC programming skills - CAL, AL extensions The ability to document technical requirements and draw up technical specifications for bespoke development API integration development experience Power Platform dev/ config ability (inc. Power Apps, Power Automate) Whats on offer? Competitive starting salary up to £70,0000 and excellent employee benefits Innovative, interesting project pipeline across D365 BC and 3rd party integrations Close knit, experienced team with great opportunities for collaboration/ knowledge share Flexible home working Fantastic career progression/ certified professional development openings APPLY NOW and do not miss this brilliant step forward in your Dynamics 365 career. To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on or send your current CV to .
Solutions Delivery Consultant - Hybrid (Winchester) - Up to £60K A growing Microsoft Partner consultancy is looking to appoint a Solutions Delivery Consultant to join their close-knit delivery team. This is an exciting opportunity to join a consultancy that partners deeply with its clients, delivering practical solutions across app development, automation and data that make a real difference to how businesses operate. You'll sit at the heart of everything this consultancy does, owning the client relationship and driving project delivery from initial discovery through to go-live and beyond. Working alongside experienced technical leads, you'll be the face of the business for clients and the driving force that keeps projects on track. Key Responsibilities Lead discovery and requirements workshops with new and existing clients, translating outputs into clear user stories and acceptance criteria Own the client relationship end-to-end, from project kick-off through to go-live and ongoing support Run Agile sprint ceremonies including standups, planning sessions, and retrospectives Hold development teams accountable to delivery commitments and escalate risks early Manage client expectations proactively, particularly when scope or timelines shift Skills & Experience 3-6 years in a client-facing delivery, implementation, or consulting role Proven experience leading workshops and requirements sessions independently with external paying clients Track record of managing and holding accountable a development team Commercially aware with a solid understanding of scope, budget, and expectation management Confident, credible communicator who can lead a room without support Background in a digital agency, SaaS implementation, boutique consultancy, or systems integrator
May 21, 2026
Full time
Solutions Delivery Consultant - Hybrid (Winchester) - Up to £60K A growing Microsoft Partner consultancy is looking to appoint a Solutions Delivery Consultant to join their close-knit delivery team. This is an exciting opportunity to join a consultancy that partners deeply with its clients, delivering practical solutions across app development, automation and data that make a real difference to how businesses operate. You'll sit at the heart of everything this consultancy does, owning the client relationship and driving project delivery from initial discovery through to go-live and beyond. Working alongside experienced technical leads, you'll be the face of the business for clients and the driving force that keeps projects on track. Key Responsibilities Lead discovery and requirements workshops with new and existing clients, translating outputs into clear user stories and acceptance criteria Own the client relationship end-to-end, from project kick-off through to go-live and ongoing support Run Agile sprint ceremonies including standups, planning sessions, and retrospectives Hold development teams accountable to delivery commitments and escalate risks early Manage client expectations proactively, particularly when scope or timelines shift Skills & Experience 3-6 years in a client-facing delivery, implementation, or consulting role Proven experience leading workshops and requirements sessions independently with external paying clients Track record of managing and holding accountable a development team Commercially aware with a solid understanding of scope, budget, and expectation management Confident, credible communicator who can lead a room without support Background in a digital agency, SaaS implementation, boutique consultancy, or systems integrator
AI & Automation Project Manager - Remote - £60k Nigel Frank is partnering with a leading consultancy business delivering AI, automation, and digital transformation programmes across a broad portfolio of enterprise clients. Our client is seeking an AI & Automation Project Manager to lead the successful delivery of intelligent automation and AI-driven transformation projects across multiple industries. This is an exciting opportunity to join a growing consultancy practice helping organisations modernise operations, improve efficiency, and unlock value through emerging technologies. Responsibilities: Lead the delivery of AI and automation projects across multiple business areas, ensuring successful execution from discovery through to deployment. Work closely with operational, technical, and leadership teams to identify automation opportunities and define scalable solutions. Manage project timelines, budgets, risks, and stakeholder communication across concurrent transformation initiatives. Collaborate with developers, analysts, and third-party vendors to deliver AI-powered workflows, process automation's, and integration's. Support the implementation of automation tools such as Power Platform, Copilot, RPA, workflow orchestration, and AI-based solutions. Drive process improvement initiatives focused on operational efficiency, cost reduction, and user experience enhancement. Ensure strong governance, documentation, testing, and change management practices are followed throughout delivery. Provide regular reporting and updates to senior stakeholders on project progress, adoption, and business impact. Required Skills and Experience: Proven experience delivering AI, automation, or digital transformation projects within enterprise environments. Strong understanding of process automation technologies, AI solutions, and workflow optimisation. Experience managing stakeholders across technical and non-technical teams. Excellent project management and organisational skills with the ability to manage multiple priorities. Experience working with Microsoft technologies such as Power Platform, Copilot, Azure AI, or RPA tools is highly desirable. Strong communication skills with the ability to translate technical concepts into business outcomes. Experience within ERP, CRM, operations, or enterprise systems environments would be advantageous. If you are interested in this position, please send your CV ASAP to to find out further details. You must hold valid right to work in the UK to apply for this position.
May 21, 2026
Full time
AI & Automation Project Manager - Remote - £60k Nigel Frank is partnering with a leading consultancy business delivering AI, automation, and digital transformation programmes across a broad portfolio of enterprise clients. Our client is seeking an AI & Automation Project Manager to lead the successful delivery of intelligent automation and AI-driven transformation projects across multiple industries. This is an exciting opportunity to join a growing consultancy practice helping organisations modernise operations, improve efficiency, and unlock value through emerging technologies. Responsibilities: Lead the delivery of AI and automation projects across multiple business areas, ensuring successful execution from discovery through to deployment. Work closely with operational, technical, and leadership teams to identify automation opportunities and define scalable solutions. Manage project timelines, budgets, risks, and stakeholder communication across concurrent transformation initiatives. Collaborate with developers, analysts, and third-party vendors to deliver AI-powered workflows, process automation's, and integration's. Support the implementation of automation tools such as Power Platform, Copilot, RPA, workflow orchestration, and AI-based solutions. Drive process improvement initiatives focused on operational efficiency, cost reduction, and user experience enhancement. Ensure strong governance, documentation, testing, and change management practices are followed throughout delivery. Provide regular reporting and updates to senior stakeholders on project progress, adoption, and business impact. Required Skills and Experience: Proven experience delivering AI, automation, or digital transformation projects within enterprise environments. Strong understanding of process automation technologies, AI solutions, and workflow optimisation. Experience managing stakeholders across technical and non-technical teams. Excellent project management and organisational skills with the ability to manage multiple priorities. Experience working with Microsoft technologies such as Power Platform, Copilot, Azure AI, or RPA tools is highly desirable. Strong communication skills with the ability to translate technical concepts into business outcomes. Experience within ERP, CRM, operations, or enterprise systems environments would be advantageous. If you are interested in this position, please send your CV ASAP to to find out further details. You must hold valid right to work in the UK to apply for this position.
Job Description I am actively representing an innovative Microsoft Partner who are actively looking to recruit a Junior Consultant into their expanding ERP delivery team. If you have implementation experience in ERP (preferably Dynamics 365), and passionate about business process improvement & automation, this role offers a fantastic chance to forge a career in partner based D365 consultancy. This collaborative role is primarily office based in the Midlands, with potential for occasional home working/ travel to customer site; project phase dependant. Role & Responsibilities Engaging in discovery/ scoping sessions; analysing customer requirements Training users on solution and supporting system issues Documentation/ training material development Weekly & monthly meetings with customers Skills & Qualifications Experience in the ERP systems implementation/ analysis (preferably Business Central or Dynamics NAV, though other ERP products will be considered) Consultative approach - strong analytical and communication skills Business process understanding in manufacturing, supply chain or warehousing A fast learner, willing to pick up new skills and an adaptable skill set Strong communication/ customer engagement skills written and verbal Benefits A unique, exciting opportunity to forge a career in the expanding MS Dynamics 365 channel Working within a like minded team with great training and progression prospects Starting base salary of up to £40k (experience dependant) Company benefits package including fully financed MS certifications Company/ market events and incentives; collaborative team culture To discuss this exciting opportunity in more. detail within the Dynamics 365 market, please contact Nick Butter by phone on or send your current CV to .
May 20, 2026
Full time
Job Description I am actively representing an innovative Microsoft Partner who are actively looking to recruit a Junior Consultant into their expanding ERP delivery team. If you have implementation experience in ERP (preferably Dynamics 365), and passionate about business process improvement & automation, this role offers a fantastic chance to forge a career in partner based D365 consultancy. This collaborative role is primarily office based in the Midlands, with potential for occasional home working/ travel to customer site; project phase dependant. Role & Responsibilities Engaging in discovery/ scoping sessions; analysing customer requirements Training users on solution and supporting system issues Documentation/ training material development Weekly & monthly meetings with customers Skills & Qualifications Experience in the ERP systems implementation/ analysis (preferably Business Central or Dynamics NAV, though other ERP products will be considered) Consultative approach - strong analytical and communication skills Business process understanding in manufacturing, supply chain or warehousing A fast learner, willing to pick up new skills and an adaptable skill set Strong communication/ customer engagement skills written and verbal Benefits A unique, exciting opportunity to forge a career in the expanding MS Dynamics 365 channel Working within a like minded team with great training and progression prospects Starting base salary of up to £40k (experience dependant) Company benefits package including fully financed MS certifications Company/ market events and incentives; collaborative team culture To discuss this exciting opportunity in more. detail within the Dynamics 365 market, please contact Nick Butter by phone on or send your current CV to .
Senior Full Stack Engineer, Remote (UK Based), c£55K A well-established organisation undergoing a significant digital transformation programme is looking for a Senior Full Stack .NET Developer to join their Technology Solutions Delivery team. This is an opportunity to play a key role in modernising a complex Microsoft technology estate while supporting the delivery of secure, scalable, and business-critical digital services. This position would suit someone who enjoys balancing hands-on engineering with technical leadership, working across both project delivery and BAU support within a collaborative environment. Key Responsibilities Designing and developing full stack solutions using .NET / C# and Azure technologies Supporting and modernising legacy applications and services Building APIs, integrations, and middleware solutions across multiple platforms Working on public-facing digital platforms and web services Supporting Umbraco CMS environments and associated web applications Contributing to CI/CD pipelines and DevOps working practices Skills & Experience Required Strong commercial experience within a senior full stack .NET development role Strong hands-on experience with C# / .NET Framework / .NET Core Experience working with Azure services and cloud-hosted applications Experience designing and developing REST APIs and integration's Strong knowledge of HTML, CSS, JavaScript, and modern web technologies
May 20, 2026
Full time
Senior Full Stack Engineer, Remote (UK Based), c£55K A well-established organisation undergoing a significant digital transformation programme is looking for a Senior Full Stack .NET Developer to join their Technology Solutions Delivery team. This is an opportunity to play a key role in modernising a complex Microsoft technology estate while supporting the delivery of secure, scalable, and business-critical digital services. This position would suit someone who enjoys balancing hands-on engineering with technical leadership, working across both project delivery and BAU support within a collaborative environment. Key Responsibilities Designing and developing full stack solutions using .NET / C# and Azure technologies Supporting and modernising legacy applications and services Building APIs, integrations, and middleware solutions across multiple platforms Working on public-facing digital platforms and web services Supporting Umbraco CMS environments and associated web applications Contributing to CI/CD pipelines and DevOps working practices Skills & Experience Required Strong commercial experience within a senior full stack .NET development role Strong hands-on experience with C# / .NET Framework / .NET Core Experience working with Azure services and cloud-hosted applications Experience designing and developing REST APIs and integration's Strong knowledge of HTML, CSS, JavaScript, and modern web technologies
Role Overview: Dynamics 365 Solutions Architect About the Role We are seeking experienced and driven Dynamics 365 Solutions Architects to join a growing Microsoft-focused technology practice. This role offers the opportunity to work on large-scale transformation programmes, supporting a wide range of organisations in enhancing and modernising their customer engagement capabilities. You will collaborate with multidisciplinary teams to design and deliver solutions using Microsoft Dynamics 365, either as standalone CRM implementations or as part of broader enterprise transformation initiatives. Your expertise will help organisations achieve measurable business outcomes through effective use of technology. Key Responsibilities Requirements Discovery Engage with stakeholders and subject matter experts to understand business objectives, challenges, and long-term goals Lead discovery sessions to gather both functional and non-functional requirements across CRM, integration, infrastructure, and compliance areas Translate business needs into clearly defined requirements Solution Design Define solution approaches that maximise the value of the Dynamics 365 platform Produce clear, structured technical design documentation suitable for delivery teams Support the development of CRM roadmaps aligned with organisational strategy Provide expert guidance on architecture and best practice Delivery Oversight Provide technical leadership across implementation projects Ensure solutions are delivered to a high standard, meeting both business and technical expectations Support delivery teams in maintaining quality and consistency throughout the project lifecycle Thought Leadership & Pre-Sales Support Contribute to internal knowledge sharing and innovation within the Dynamics ecosystem Provide input into proposals, bids, and client presentations Support business development activities with credible technical expertise Collaboration Work effectively within cross-functional teams Contribute to a collaborative and inclusive culture Support and mentor colleagues where appropriate Skills & Experience Required Candidates should demonstrate experience in most of the following areas: Strong understanding of Microsoft Dynamics 365 CE/CRM and its application within business environments Broader experience across the Microsoft ecosystem, including areas such as Azure, Power Platform, Microsoft 365, and identity management Proven experience leading workshops to gather and define business requirements Ability to design end-to-end CRM solutions aligned to business objectives Experience in system strategy definition, requirements documentation, testing, training, and post-implementation support Confidence communicating complex technical concepts to both technical and non-technical stakeholders Experience contributing to proposals, bids, or sales processes Background working in a consultancy or client-facing delivery environment Certifications: Relevant Microsoft Dynamics 365 certifications (functional or equivalent) are highly desirable Working Environment This role offers a flexible working model, combining remote work, office collaboration, and occasional client site engagement depending on project needs. Additional Considerations All employees are expected to comply with applicable legal, regulatory, and organisational policies, including areas such as data protection, confidentiality, and professional conduct. Certain roles may be subject to additional compliance or independence requirements. What's on Offer Opportunity to work on complex and high-impact transformation programmes A collaborative and supportive team environment Ongoing professional development and learning opportunities Exposure to a wide range of industries and technologies A culture that values inclusion, innovation, and continuous improvement
May 20, 2026
Full time
Role Overview: Dynamics 365 Solutions Architect About the Role We are seeking experienced and driven Dynamics 365 Solutions Architects to join a growing Microsoft-focused technology practice. This role offers the opportunity to work on large-scale transformation programmes, supporting a wide range of organisations in enhancing and modernising their customer engagement capabilities. You will collaborate with multidisciplinary teams to design and deliver solutions using Microsoft Dynamics 365, either as standalone CRM implementations or as part of broader enterprise transformation initiatives. Your expertise will help organisations achieve measurable business outcomes through effective use of technology. Key Responsibilities Requirements Discovery Engage with stakeholders and subject matter experts to understand business objectives, challenges, and long-term goals Lead discovery sessions to gather both functional and non-functional requirements across CRM, integration, infrastructure, and compliance areas Translate business needs into clearly defined requirements Solution Design Define solution approaches that maximise the value of the Dynamics 365 platform Produce clear, structured technical design documentation suitable for delivery teams Support the development of CRM roadmaps aligned with organisational strategy Provide expert guidance on architecture and best practice Delivery Oversight Provide technical leadership across implementation projects Ensure solutions are delivered to a high standard, meeting both business and technical expectations Support delivery teams in maintaining quality and consistency throughout the project lifecycle Thought Leadership & Pre-Sales Support Contribute to internal knowledge sharing and innovation within the Dynamics ecosystem Provide input into proposals, bids, and client presentations Support business development activities with credible technical expertise Collaboration Work effectively within cross-functional teams Contribute to a collaborative and inclusive culture Support and mentor colleagues where appropriate Skills & Experience Required Candidates should demonstrate experience in most of the following areas: Strong understanding of Microsoft Dynamics 365 CE/CRM and its application within business environments Broader experience across the Microsoft ecosystem, including areas such as Azure, Power Platform, Microsoft 365, and identity management Proven experience leading workshops to gather and define business requirements Ability to design end-to-end CRM solutions aligned to business objectives Experience in system strategy definition, requirements documentation, testing, training, and post-implementation support Confidence communicating complex technical concepts to both technical and non-technical stakeholders Experience contributing to proposals, bids, or sales processes Background working in a consultancy or client-facing delivery environment Certifications: Relevant Microsoft Dynamics 365 certifications (functional or equivalent) are highly desirable Working Environment This role offers a flexible working model, combining remote work, office collaboration, and occasional client site engagement depending on project needs. Additional Considerations All employees are expected to comply with applicable legal, regulatory, and organisational policies, including areas such as data protection, confidentiality, and professional conduct. Certain roles may be subject to additional compliance or independence requirements. What's on Offer Opportunity to work on complex and high-impact transformation programmes A collaborative and supportive team environment Ongoing professional development and learning opportunities Exposure to a wide range of industries and technologies A culture that values inclusion, innovation, and continuous improvement
Business Development Representative Home-Based (UK Only) Nigel Frank International are partnered with an established MS Partner who are looking to add a talented Business Development Representative to their forward-thinking sales function! You will play a key role in driving pipeline growth by qualifying and nurturing marketing-generated leads into sales qualified leads, working closely with Sales and Marketing, the BDR will ensure a consistent flow of high-quality opportunities whilst delivering a seamless handover to the sales team. This role is suitable for a commercially minded individual with experience in solution-led sales, ideally with ERP or the Microsoft ecosystem! Responsibilities Engage with inbound and outbound leads via phone, email, social, and digital channels to qualify opportunities Nurture early-stage prospects and progress them into Sales Qualified Leads (SQLs) Collaborate closely with Sales and Marketing to align on lead quality, messaging, and campaign performance Support events, trade shows, and conferences, including on-site lead qualification and follow-up Maintain accurate CRM records and report on pipeline activity, conversion rates, and market insights Experience / Skills Experience in a BDR, SDR, or inside sales role within B2B software, SaaS, ERP, or Microsoft partner environments Strong understanding of sales pipelines, lead qualification processes, and solution-led selling Confident communicator with experience engaging senior stakeholders and decision-makers Highly organised, detail-oriented, and comfortable working cross-functionally with Sales and Marketing teams Resilient, commercially minded, and target-driven with strong relationship-building and listening skills Benefits Starting salary - £35k - £40k plus OTE £10k Flexible remote working model Additional benefits including enhanced pension contributions, competitive holiday package and more!
May 20, 2026
Full time
Business Development Representative Home-Based (UK Only) Nigel Frank International are partnered with an established MS Partner who are looking to add a talented Business Development Representative to their forward-thinking sales function! You will play a key role in driving pipeline growth by qualifying and nurturing marketing-generated leads into sales qualified leads, working closely with Sales and Marketing, the BDR will ensure a consistent flow of high-quality opportunities whilst delivering a seamless handover to the sales team. This role is suitable for a commercially minded individual with experience in solution-led sales, ideally with ERP or the Microsoft ecosystem! Responsibilities Engage with inbound and outbound leads via phone, email, social, and digital channels to qualify opportunities Nurture early-stage prospects and progress them into Sales Qualified Leads (SQLs) Collaborate closely with Sales and Marketing to align on lead quality, messaging, and campaign performance Support events, trade shows, and conferences, including on-site lead qualification and follow-up Maintain accurate CRM records and report on pipeline activity, conversion rates, and market insights Experience / Skills Experience in a BDR, SDR, or inside sales role within B2B software, SaaS, ERP, or Microsoft partner environments Strong understanding of sales pipelines, lead qualification processes, and solution-led selling Confident communicator with experience engaging senior stakeholders and decision-makers Highly organised, detail-oriented, and comfortable working cross-functionally with Sales and Marketing teams Resilient, commercially minded, and target-driven with strong relationship-building and listening skills Benefits Starting salary - £35k - £40k plus OTE £10k Flexible remote working model Additional benefits including enhanced pension contributions, competitive holiday package and more!
Project Manager - Essex (Hybrid/Remote) - c£55K A growing, Microsoft-focused IT services provider is looking for an experienced Project Manager to join their expanding delivery team. This is an excellent opportunity to take ownership of end-to-end IT projects, working with a broad client base across onboarding, offboarding, and infrastructure transitions. Experience: Managing IT projects from initiation through to completion Leading client onboarding and offboarding projects, ensuring smooth transitions Planning and managing project timelines, resources, and budgets Acting as the main point of contact for clients and stakeholders Identifying and mitigating risks and issues early Coordinating internal technical teams and third-party suppliers Requirements: Proven experience managing IT or technical projects Strong client-facing and stakeholder management skills Ability to manage multiple projects in a fast-paced environment Experience with Microsoft technologies (M365, cloud, infrastructure, networking) Solid understanding of project governance, risk, and financial management MSP experience is highly desirable
May 19, 2026
Full time
Project Manager - Essex (Hybrid/Remote) - c£55K A growing, Microsoft-focused IT services provider is looking for an experienced Project Manager to join their expanding delivery team. This is an excellent opportunity to take ownership of end-to-end IT projects, working with a broad client base across onboarding, offboarding, and infrastructure transitions. Experience: Managing IT projects from initiation through to completion Leading client onboarding and offboarding projects, ensuring smooth transitions Planning and managing project timelines, resources, and budgets Acting as the main point of contact for clients and stakeholders Identifying and mitigating risks and issues early Coordinating internal technical teams and third-party suppliers Requirements: Proven experience managing IT or technical projects Strong client-facing and stakeholder management skills Ability to manage multiple projects in a fast-paced environment Experience with Microsoft technologies (M365, cloud, infrastructure, networking) Solid understanding of project governance, risk, and financial management MSP experience is highly desirable
CRM Specialist - London - c£55K A growing business is looking to hire a CRM Specialist to own their CRM ecosystem and drive technical excellence across their marketing stack. You will take the lead on CRM configuration, integration's, and data flows across web, email, social, and sales channels, working closely with both marketing and sales stakeholders to ensure the system supports commercial objectives. This is a great opportunity for a technically minded CRM professional to have genuine ownership and impact. Key Responsibilities Lead CRM configuration, workflows, and system integration's Ensure seamless data flow across web, email, social, and sales channels Develop technical segmentation and triggers for marketing campaigns Troubleshoot system issues, sync errors, and tracking problems Skills & Experience Working knowledge of SQL Experience with CRM platforms and integration's Exposure to Shopify and/or Sage X3 Experience connecting CRM with marketing automation platforms or ERP systems Strong stakeholder management experience across sales and marketing teams
May 19, 2026
Full time
CRM Specialist - London - c£55K A growing business is looking to hire a CRM Specialist to own their CRM ecosystem and drive technical excellence across their marketing stack. You will take the lead on CRM configuration, integration's, and data flows across web, email, social, and sales channels, working closely with both marketing and sales stakeholders to ensure the system supports commercial objectives. This is a great opportunity for a technically minded CRM professional to have genuine ownership and impact. Key Responsibilities Lead CRM configuration, workflows, and system integration's Ensure seamless data flow across web, email, social, and sales channels Develop technical segmentation and triggers for marketing campaigns Troubleshoot system issues, sync errors, and tracking problems Skills & Experience Working knowledge of SQL Experience with CRM platforms and integration's Exposure to Shopify and/or Sage X3 Experience connecting CRM with marketing automation platforms or ERP systems Strong stakeholder management experience across sales and marketing teams
Job Title: Microsoft Dynamics 365 CRM Lead Consultant (Power Platform) Salary: £65,000 - £70,000 Location: UK-based, Remote (with occasional travel) Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview We are seeking an experienced Microsoft Dynamics 365 CRM Lead Consultant with strong Power Platform expertise to lead the design and delivery of CRM solutions for a varied client base. This role plays a key part across the full delivery lifecycle, combining hands-on technical capability with strong consulting and stakeholder engagement skills. You will act as a trusted advisor, supporting clients from discovery through to implementation, training, and ongoing platform optimisation. The role requires someone comfortable working across multiple projects while maintaining a high standard of delivery and customer experience. Working Arrangements This is a home-based role with standard working hours aligned to a typical UK working day. Some UK travel will be required for client workshops, training sessions, internal meetings, and industry events. Key Responsibilities Act as the primary subject matter expert for Microsoft Dynamics 365 CRM and the Power Platform Lead end-to-end CRM engagements, from requirements gathering through configuration, deployment, and post-go-live support Facilitate stakeholder workshops to capture business requirements and translate them into effective technical solutions Configure and extend Dynamics 365 using Power Platform tools, ensuring solutions align with best practice Support the ongoing enhancement and optimisation of CRM solutions, including integrations and process improvements Deliver system demonstrations, user training, and knowledge-transfer sessions Ensure structured delivery practices are followed across development, testing, and release phases Work closely with project managers and delivery teams to ensure clear communication and successful outcomes Maintain consistency, quality, and governance across all assigned projects Essential Skills & Experience Significant hands-on experience delivering Microsoft Dynamics 365 CRM solutions Strong expertise with the Microsoft Power Platform Experience leveraging AI-driven capabilities and Copilot features within the platform Proven ability to deliver customer-facing workshops and training sessions Excellent written and verbal communication skills Strong problem-solving ability with attention to detail Microsoft Power Platform Fundamentals certification (PL-900 or equivalent) Desirable Skills & Attributes Advanced Microsoft Power Platform or Solution Architect certification (e.g. PL-600) Experience working in a consulting or multi-client delivery environment Ability to manage workload effectively across multiple concurrent projects Self-motivated, proactive, and comfortable working with minimal supervision Collaborative mindset with a strong focus on quality and customer outcomes
May 19, 2026
Full time
Job Title: Microsoft Dynamics 365 CRM Lead Consultant (Power Platform) Salary: £65,000 - £70,000 Location: UK-based, Remote (with occasional travel) Reports to: Head of Operations Employment Type: Full-time, Permanent Role Overview We are seeking an experienced Microsoft Dynamics 365 CRM Lead Consultant with strong Power Platform expertise to lead the design and delivery of CRM solutions for a varied client base. This role plays a key part across the full delivery lifecycle, combining hands-on technical capability with strong consulting and stakeholder engagement skills. You will act as a trusted advisor, supporting clients from discovery through to implementation, training, and ongoing platform optimisation. The role requires someone comfortable working across multiple projects while maintaining a high standard of delivery and customer experience. Working Arrangements This is a home-based role with standard working hours aligned to a typical UK working day. Some UK travel will be required for client workshops, training sessions, internal meetings, and industry events. Key Responsibilities Act as the primary subject matter expert for Microsoft Dynamics 365 CRM and the Power Platform Lead end-to-end CRM engagements, from requirements gathering through configuration, deployment, and post-go-live support Facilitate stakeholder workshops to capture business requirements and translate them into effective technical solutions Configure and extend Dynamics 365 using Power Platform tools, ensuring solutions align with best practice Support the ongoing enhancement and optimisation of CRM solutions, including integrations and process improvements Deliver system demonstrations, user training, and knowledge-transfer sessions Ensure structured delivery practices are followed across development, testing, and release phases Work closely with project managers and delivery teams to ensure clear communication and successful outcomes Maintain consistency, quality, and governance across all assigned projects Essential Skills & Experience Significant hands-on experience delivering Microsoft Dynamics 365 CRM solutions Strong expertise with the Microsoft Power Platform Experience leveraging AI-driven capabilities and Copilot features within the platform Proven ability to deliver customer-facing workshops and training sessions Excellent written and verbal communication skills Strong problem-solving ability with attention to detail Microsoft Power Platform Fundamentals certification (PL-900 or equivalent) Desirable Skills & Attributes Advanced Microsoft Power Platform or Solution Architect certification (e.g. PL-600) Experience working in a consulting or multi-client delivery environment Ability to manage workload effectively across multiple concurrent projects Self-motivated, proactive, and comfortable working with minimal supervision Collaborative mindset with a strong focus on quality and customer outcomes
Dynamics 365 CRM Lead Consultant Remote (UK-Only) Nigel Frank International are partnered with an established ISV who are looking for a Lead D365 CE Consultant to join as a subject matter expert across D365 & Power Platform and help to support organisations in shaping and implementing CRM solutions aligned with their objectives! You will work closely with stakeholders and internal teams to gather requirements, run workshops, and translate business needs into practical, scalable solutions. This includes configuring and extending Dynamics 365 CRM, supporting integration's, delivering demonstrations and training, and contributing to the ongoing development of internal CRM offerings. Responsibilities - Serve as a subject matter expert for the Power Platform, both internally and externally. Lead and participate in full project lifecycles across a range of Dynamics 365 CRM implementations. Gather and analyse requirements through stakeholder engagement and workshop facilitation. Support customers in the ongoing optimisation and evolution of their Dynamics 365 CRM and Power Platform solutions. Ensure best-practice methodologies and structured processes are followed throughout delivery. Deliver presentations, demonstrations, and user training to both existing and prospective clients. Oversee development and deployment activities across environments (Dev / UAT / Live). Maintain strong communication with project managers and wider delivery teams. Skills - Extensive experience applying Power Platform capabilities to real-world customer requirements. Hands-on experience with Dynamics 365 CE - Sales & Customer Service (preferable) Experience using Power Platform features alongside AI and Copilot functionality. Proven ability to design and deliver customer training. Strong written and verbal communication skills. Benefits - Starting Salary - £70k - £85k (dependant on experience) Private Healthcare Enhanced Pension Contributions Flexible, Remote Working Model & More!
May 19, 2026
Full time
Dynamics 365 CRM Lead Consultant Remote (UK-Only) Nigel Frank International are partnered with an established ISV who are looking for a Lead D365 CE Consultant to join as a subject matter expert across D365 & Power Platform and help to support organisations in shaping and implementing CRM solutions aligned with their objectives! You will work closely with stakeholders and internal teams to gather requirements, run workshops, and translate business needs into practical, scalable solutions. This includes configuring and extending Dynamics 365 CRM, supporting integration's, delivering demonstrations and training, and contributing to the ongoing development of internal CRM offerings. Responsibilities - Serve as a subject matter expert for the Power Platform, both internally and externally. Lead and participate in full project lifecycles across a range of Dynamics 365 CRM implementations. Gather and analyse requirements through stakeholder engagement and workshop facilitation. Support customers in the ongoing optimisation and evolution of their Dynamics 365 CRM and Power Platform solutions. Ensure best-practice methodologies and structured processes are followed throughout delivery. Deliver presentations, demonstrations, and user training to both existing and prospective clients. Oversee development and deployment activities across environments (Dev / UAT / Live). Maintain strong communication with project managers and wider delivery teams. Skills - Extensive experience applying Power Platform capabilities to real-world customer requirements. Hands-on experience with Dynamics 365 CE - Sales & Customer Service (preferable) Experience using Power Platform features alongside AI and Copilot functionality. Proven ability to design and deliver customer training. Strong written and verbal communication skills. Benefits - Starting Salary - £70k - £85k (dependant on experience) Private Healthcare Enhanced Pension Contributions Flexible, Remote Working Model & More!
Power Apps Developer - UK (Remote) - c£60 An award-winning Microsoft Partner is seeking an experienced Power Apps Developer to join their growing delivery team. This is a key role focused on building and deploying innovative Project & Portfolio Management (PPM) solutions using the Microsoft Power Platform. You will play a central role in delivering scalable, high-impact applications, working closely with project leads and clients to design and implement solutions that drive real business value. Key Responsibilities Lead technical delivery of Power Apps solutions (model-driven focus) Design and build PPM solutions leveraging Microsoft Planner and the Power Platform Work closely with stakeholders to gather and translate requirements Contribute to solution architecture and best practice development Skills & Experience Strong experience with Power Apps (model-driven apps essential) Experience with Dataverse, Power Automate, and SharePoint Experience building task/work/project management solutions
May 19, 2026
Full time
Power Apps Developer - UK (Remote) - c£60 An award-winning Microsoft Partner is seeking an experienced Power Apps Developer to join their growing delivery team. This is a key role focused on building and deploying innovative Project & Portfolio Management (PPM) solutions using the Microsoft Power Platform. You will play a central role in delivering scalable, high-impact applications, working closely with project leads and clients to design and implement solutions that drive real business value. Key Responsibilities Lead technical delivery of Power Apps solutions (model-driven focus) Design and build PPM solutions leveraging Microsoft Planner and the Power Platform Work closely with stakeholders to gather and translate requirements Contribute to solution architecture and best practice development Skills & Experience Strong experience with Power Apps (model-driven apps essential) Experience with Dataverse, Power Automate, and SharePoint Experience building task/work/project management solutions
Dynamics 365 System Analyst South London, Hybrid (2-3 days a week) Job Description We are currently partnered with an innovative Dynamics 365 CRM end user who are looking to add a talented System Analyst to help shape, support and continuously improve their Dynamics 365 environment with a strong focus on Customer Engagement!Sitting as part of the wider Information Systems function, this position is perfect for someone who enjoys hands-on system ownership, problem-solving and acting as the link between technology and business teams in a fast-moving collaborative setting. Responsibilities Support, administer and optimise a live Dynamics 365 Customer Engagement environment, ensuring stability and continuous improvement Act as the primary technical contact for CRM queries, troubleshooting issues, managing configurations and supporting system releases Work closely with stakeholders to understand business needs and translate them into effective system changes, workflows and enhancements Maintain system documentation, processes and best-practice guidance while contributing to ongoing platform development and user adoption. Experience Hands-on experience with Dynamics 365 (preferably Customer Engagement), including configuration, security roles and environment management Background in CRM, business systems analysis, application support or a similar technical systems role. Strong understanding of workflows, business rules, automation and translating user requirements into scalable solutions Proven ability to manage BAU support alongside longer-term improvement initiatives in a fast-paced environment Benefits Starting Salary - £45k - £50k (dependant on experience) Flexible, Hybrid working model Private Healthcare, Enhanced Pension Contributions and More!
May 18, 2026
Full time
Dynamics 365 System Analyst South London, Hybrid (2-3 days a week) Job Description We are currently partnered with an innovative Dynamics 365 CRM end user who are looking to add a talented System Analyst to help shape, support and continuously improve their Dynamics 365 environment with a strong focus on Customer Engagement!Sitting as part of the wider Information Systems function, this position is perfect for someone who enjoys hands-on system ownership, problem-solving and acting as the link between technology and business teams in a fast-moving collaborative setting. Responsibilities Support, administer and optimise a live Dynamics 365 Customer Engagement environment, ensuring stability and continuous improvement Act as the primary technical contact for CRM queries, troubleshooting issues, managing configurations and supporting system releases Work closely with stakeholders to understand business needs and translate them into effective system changes, workflows and enhancements Maintain system documentation, processes and best-practice guidance while contributing to ongoing platform development and user adoption. Experience Hands-on experience with Dynamics 365 (preferably Customer Engagement), including configuration, security roles and environment management Background in CRM, business systems analysis, application support or a similar technical systems role. Strong understanding of workflows, business rules, automation and translating user requirements into scalable solutions Proven ability to manage BAU support alongside longer-term improvement initiatives in a fast-paced environment Benefits Starting Salary - £45k - £50k (dependant on experience) Flexible, Hybrid working model Private Healthcare, Enhanced Pension Contributions and More!
Digital Executive - London - c£45K A growing retail brand is looking for a creative and commercially minded Digital Executive to take ownership of its digital presence across e-commerce, content, and multi-channel campaigns within a premium environment. This is a fantastic opportunity for someone with a strong eye for design, hands-on digital marketing experience, and a passion for delivering engaging online customer experiences. Key Responsibilities Own and manage website content and ongoing development, acting as the key contact for web agencies Lead digital creative output across channels, ensuring a consistent and high-end visual identity Plan and deliver email marketing campaigns using platforms such as Klaviyo Manage digital campaign performance, using analytics to optimise engagement and ROI Coordinate freelancers, photographers, and external partners to deliver high-quality digital content Essential Requirements Proven experience in a digital, e-commerce, or marketing role Strong eye for design and brand presentation, ideally within luxury or premium sectors Hands-on experience with Shopify or similar e-commerce platforms Experience with email marketing tools (Klaviyo preferred) Proficiency in Adobe Photoshop
May 14, 2026
Full time
Digital Executive - London - c£45K A growing retail brand is looking for a creative and commercially minded Digital Executive to take ownership of its digital presence across e-commerce, content, and multi-channel campaigns within a premium environment. This is a fantastic opportunity for someone with a strong eye for design, hands-on digital marketing experience, and a passion for delivering engaging online customer experiences. Key Responsibilities Own and manage website content and ongoing development, acting as the key contact for web agencies Lead digital creative output across channels, ensuring a consistent and high-end visual identity Plan and deliver email marketing campaigns using platforms such as Klaviyo Manage digital campaign performance, using analytics to optimise engagement and ROI Coordinate freelancers, photographers, and external partners to deliver high-quality digital content Essential Requirements Proven experience in a digital, e-commerce, or marketing role Strong eye for design and brand presentation, ideally within luxury or premium sectors Hands-on experience with Shopify or similar e-commerce platforms Experience with email marketing tools (Klaviyo preferred) Proficiency in Adobe Photoshop
