Bond Recruitment

Company overview: We are a small to medium sized company based in North Hampshire and West Surrey operating in the high-end domestic and commercial property market. We provide full mechanical services to new build, retrofit or refurbishment projects. We offer our engineers quality backup through our design team, project and technical management. Flame mechanical is committed to high standards of quality engineering and believe in maintaining good working relations with all team members. This is a full time roll and we are recruiting for an experienced air conditioning and ventilation installation engineer. That equipment includes split, multi split, VRF and ventilation. Key responsibilities: Delivering services with the highest standards of workmanship. Ability and initiative to be able to work alone and within a team. Installation of equipment on site following supplied design. Providing support and assistance to others within the team. Working to health and safety standards. Skills and attributes required: Punctual at all times. Installation of split, multi split, VRF and ventilation systems(including duct work) F Gas qualification. Experience in the installation of HVAC equipment. Minimum NVQ level 2 in refrigeration and air conditioning. Proficient technical knowledge in refrigeration and electrical principles. Good communication skills. Adaptable and flexible approach. Good observation skills. Positive cando attitude. Attention to detail. Benefits: Competitive salary up to 44k52k depending on experience Company vehicle 28 days holiday including bank holidays. Pension Schedule: Monday to Friday 8.00am to 4.30pm (site based)

03132 Theft & Fire Claims Handler - Motor Tonbridge £20,000 - £23,448 pa Reports to: Motor Claims Team LeaderOur client, Tonbridge WE WANT YOU TO BE:An experienced first party claims handler with a keen eye for detail and a flair for investigation skills. The key purpose of this role is to deal with fire and theft claims as efficiently as possible, utilising your knowledge to ensure correct indemnity decisions are made. You will be confident in dealing with customers at the telephone and conducting interviews this way in order to establish the bona fides of the claims presented.WE'LL NEED YOU TO BE ABLE TO: Process fire and theft claims in line with existing claims philosophyEnsure that DPA, TCF and any other regulatory requirements are adhered toLiaise with internal support team and external suppliers to ensure delivery of excellent customer serviceAnswer inbound calls from customers and representatives in a professional manner, answering queries, complaints and providing updates on claimsBe able to identify potential third party claims exposure in theft claims, specifically where stolen vehicles may be recovered damagedIdentity suspicious claims and flag them to the Fraud Investigation TeamEnsure that complaints are recorded on the complaints system in an accurate and timely manner Provide support to the Team Manager by ensuring delivery of own performance against agreed objectives, KPIs and SLAsPlan and execute strategic initiatives to agreed timelinesEnsure a relevant level of technical understanding with continuous development and learning.To undertake any individual or team task or activity reasonably requested and in line with the company values WE'RE LOOKING FOR:Skills required Strong literacy and numeracy skillsExcellent verbal and written communication skills with a polite telephone mannerCapability to vary approach Tact and assertiveness when dealing with customers who may be distressed or angryAbility to take on increased ownership and responsibility when necessary The ability to work individually and proactively, as well as part of a teamMotivation Ability to undertake and embrace new tasks/roles as requiredHelpfulness and a passion for customer serviceMotivate oneself as well as peersPositive approachTeam playerDrive and enthusiasm for meeting targetsEmpathy and understandingConfidence & a professional attitude Experience / knowledge Minimum 12 months experience as a Motor Claims Handler Qualifications Secondary education or equivalent with demonstrable ability in numeracy skills and written English

03117 Motor Engineering Coordinator Tonbridge Salary up to £23,000 pa Do you want to work from home? Do you have previous experience of motor claims Do you have knowledge of motor vehicle construction and modern repair techniques Motor Engineering Coordinator Tonbridge Salary up to £23,000 pa Permanent Full time We deliver straightforward and reliable claims solutions, specialising in household and motor insurance claims with a focus on customer service. We have a dedicated team of experts who offer all our customers a bespoke tailored solution, using proactive and cutting-edge technology that enables us market leading results. Who are you? As an Engineering Customer Service Co-ordinator, you'll be committed to providing our customers with a world-class claims service by ensuring that their claims are assessed quickly and where appropriate, settled in the shortest possible time in line with industry and company guidelines. What you'll be doing You will be working within a team dealing with our policy holder who has suffered a loss following an incident involving their car and so you will be patient and empathetic. You will proactively manage our Policyholders/Third parties repairs throughout their journey. You must be able to obtain all relevant information and record this accurately while providing the Policy Holder with excellent customer service and assistance Key Duties & Responsibilities Support inbound and outbound calls in relation to supplier claim queries for repair, total loss, invoicing and recovery charges Provide invoice payments to our Approved Repairers and to Non- Approved repairers for their services. Negotiate and agree storage and recovery costs, ensuring there is no delay to the customer journey Maintain supplier relationships Update MIAFTR records and salvage clearance First time resolution of any complaints Compile all inherited charges on claim to complete recovery pack on non-fault / split claims Send engineers non fault recovery invoice list to enable re rate Receive re rated invoices from engineers, check all charges and images attached and send to recovery team to enable recovery from TP insurers Health and safety requirements Conduct yourself, and carry out work, to ensure compliance with the Company's Health, Safety and Environmental Policies. Skills we need: - Good working knowledge of motor vehicle construction and modern repair techniques. Motor Claims knowledge including a basic understanding of insurance principles Good working knowledge of computerised damage estimating systems, including Audatex Good spoken and written communication skills Accuracy and attention to detail Positive and self-confident approach when dealing with our customers. Ability to utilise qualities such as empathy, tact, assertiveness and diplomacy when talking to our customers Ability to work well under pressure, meet deadlines and where required be able to use own initiative. PC literate with good administrative skills Ability to take on increased ownership and responsibility when necessary demonstrable ability in numeracy skills & written English What are we looking for ? Motor Engineering Coordinator - Full time positions x 4. 37.5 hours per week, office base Salary up to £24,426. Looking for somebody with good working knowledge of motor vehicle construction and modern repair techniques. Motor Claims knowledge including a basic understanding of insurance principles. Will be required to attend office at least 2/3 days per week. The roles became available due to company growth. The candidates will be required to attend the office, until fully competent to work from home. What do we offer? We are currently building our own fully equipped gym in Tonbridge office, which will be available to all employees Monday to Saturday. We pay £25 premium for great customer service, i.e. every 5 review received in their name on Google or Trustpilot. We pay discretionary performance-based bonuses every May, which is capped to 10% of the annual salary. We heavily invest in talent management! Currently have 10 employees studying CII, 5 will start shortly Surveying degree (level 6) course, 3 studying surveying level 3 and 1 employee studying public relations. We are delegating at least 10 employees a year to get a fully funded professional qualification. We have a standard pension scheme with People Pensions. Big parking, and we are located very close to Tonbridge Station (10 minutes' walk). We are 2 minutes away from big Sainsburys, and 5 minutes away from town centre. Offering free Coffee/team facilities Great Social events, such as Summer Party and Christmas Party. We also do a lot of charity and social events through the year.

03064 Fire and Flood Damage Restoration Field Based £23,000 - £27,000 pa Do you have fire and flood experience?Do you drive? Job Title: Fire and Flood Technician Location: Bristol or Birmingham or PeterboroughPostcode: BS3 4EG - B2 4PY - PE7 8BTType: Full Time Permanent Field based Salary £23,000 - £27,000 pa Duties To undertake Fire damage and accidental damage restoration projects (cleaning and sanitising as appropriate), ensuring customers receive excellent service whilst managing claims costs and expenses within the scope of the insurance policy. Effective day to day management of instructions under your control; excellent communications with policyholders and any other relevant individuals Working closely with the First Response, Surveying and Claims teams to ensure that all instructions are acted on in a timely manner and in line with any KPI or SLA as required Undertaking onsite inspections, Cleaning of fire damaged buildings and contents. Removal of debris. To ensure that works are carried out and completed in the shortest period possible and maintained as such until the claim is concluded Maintain claim files to a very high standard ensuring that all documents, photographs, and communications are accurately recorded in chronological order for audit, complaints analysis and client review Undertaking triage assessments and reporting accordingly. Working in a team Working within the team to ensure that the claim is progressed efficiently and within the scope of the insurance policy. To work whilst maintaining safe working conditions in line with Health & Safety requirements and regardless of location To ensure that all company property is kept clean, tidy, and maintained to the correct safety standards To wear corporately identified clothing provided as required by the business. Preparing reports as required. To undertake any training or CPD or as required by the business To work on an on call or shift-based rota ensuring business needs are met Ideal experience Full driving licence with no more than 3 points Health and Safety training Minimum: Previous experience of working in construction and/or building works ideal but not essential. Basic computer knowledge Ideally: Knowledge of the Insurance claims process Previous experience within damage restoration Asbestos awareness

03120 Fire and Flood Damage Restoration Field Based £23,000 - £27,000 pa Do you have fire and flood experience?Do you drive? Bristol Maidstone Tonbridge Peterborough Runcome lincoln Duties To undertake Fire damage and accidental damage restoration projects (cleaning and sanitising as appropriate), ensuring customers receive excellent service whilst managing claims costs and expenses within the scope of the insurance policy. Effective day to day management of instructions under your control; excellent communications with policyholders and any other relevant individuals Working closely with the First Response, Surveying and Claims teams to ensure that all instructions are acted on in a timely manner and in line with any KPI or SLA as required Undertaking onsite inspections, Cleaning of fire damaged buildings and contents. Removal of debris. To ensure that works are carried out and completed in the shortest period possible and maintained as such until the claim is concluded Maintain claim files to a very high standard ensuring that all documents, photographs, and communications are accurately recorded in chronological order for audit, complaints analysis and client review Undertaking triage assessments and reporting accordingly. Working in a team Working within the team to ensure that the claim is progressed efficiently and within the scope of the insurance policy. To work whilst maintaining safe working conditions in line with Health & Safety requirements and regardless of location To ensure that all company property is kept clean, tidy, and maintained to the correct safety standards To wear corporately identified clothing provided as required by the business. Preparing reports as required. To undertake any training or CPD or as required by the business To work on an on call or shift-based rota ensuring business needs are met Ideal experience Full driving licence with no more than 3 points Health and Safety training Minimum: Previous experience of working in construction and/or building works ideal but not essential. Basic computer knowledge Ideally: Knowledge of the Insurance claims process Previous experience within damage restoration Asbestos awareness

03120 Fire and Flood Damage Restoration Field Based £23,000 - £27,000 pa Do you have fire and flood experience?Do you drive? Bristol Maidstone Tonbridge Peterborough Runcome lincoln Duties To undertake Fire damage and accidental damage restoration projects (cleaning and sanitising as appropriate), ensuring customers receive excellent service whilst managing claims costs and expenses within the scope of the insurance policy. Effective day to day management of instructions under your control; excellent communications with policyholders and any other relevant individuals Working closely with the First Response, Surveying and Claims teams to ensure that all instructions are acted on in a timely manner and in line with any KPI or SLA as required Undertaking onsite inspections, Cleaning of fire damaged buildings and contents. Removal of debris. To ensure that works are carried out and completed in the shortest period possible and maintained as such until the claim is concluded Maintain claim files to a very high standard ensuring that all documents, photographs, and communications are accurately recorded in chronological order for audit, complaints analysis and client review Undertaking triage assessments and reporting accordingly. Working in a team Working within the team to ensure that the claim is progressed efficiently and within the scope of the insurance policy. To work whilst maintaining safe working conditions in line with Health & Safety requirements and regardless of location To ensure that all company property is kept clean, tidy, and maintained to the correct safety standards To wear corporately identified clothing provided as required by the business. Preparing reports as required. To undertake any training or CPD or as required by the business To work on an on call or shift-based rota ensuring business needs are met Ideal experience Full driving licence with no more than 3 points Health and Safety training Minimum: Previous experience of working in construction and/or building works ideal but not essential. Basic computer knowledge Ideally: Knowledge of the Insurance claims process Previous experience within damage restoration Asbestos awareness

03120 Fire and Flood Damage Restoration Field Based £23,000 - £27,000 pa Do you have fire and flood experience?Do you drive? Bristol Maidstone Tonbridge Peterborough Runcome lincoln Duties To undertake Fire damage and accidental damage restoration projects (cleaning and sanitising as appropriate), ensuring customers receive excellent service whilst managing claims costs and expenses within the scope of the insurance policy. Effective day to day management of instructions under your control; excellent communications with policyholders and any other relevant individuals Working closely with the First Response, Surveying and Claims teams to ensure that all instructions are acted on in a timely manner and in line with any KPI or SLA as required Undertaking onsite inspections, Cleaning of fire damaged buildings and contents. Removal of debris. To ensure that works are carried out and completed in the shortest period possible and maintained as such until the claim is concluded Maintain claim files to a very high standard ensuring that all documents, photographs, and communications are accurately recorded in chronological order for audit, complaints analysis and client review Undertaking triage assessments and reporting accordingly. Working in a team Working within the team to ensure that the claim is progressed efficiently and within the scope of the insurance policy. To work whilst maintaining safe working conditions in line with Health & Safety requirements and regardless of location To ensure that all company property is kept clean, tidy, and maintained to the correct safety standards To wear corporately identified clothing provided as required by the business. Preparing reports as required. To undertake any training or CPD or as required by the business To work on an on call or shift-based rota ensuring business needs are met Ideal experience Full driving licence with no more than 3 points Health and Safety training Minimum: Previous experience of working in construction and/or building works ideal but not essential. Basic computer knowledge Ideally: Knowledge of the Insurance claims process Previous experience within damage restoration Asbestos awareness

03120 Fire and Flood Damage Restoration Field Based £23,000 - £27,000 pa Do you have fire and flood experience?Do you drive? Bristol Maidstone Tonbridge Peterborough Runcome lincoln Duties To undertake Fire damage and accidental damage restoration projects (cleaning and sanitising as appropriate), ensuring customers receive excellent service whilst managing claims costs and expenses within the scope of the insurance policy. Effective day to day management of instructions under your control; excellent communications with policyholders and any other relevant individuals Working closely with the First Response, Surveying and Claims teams to ensure that all instructions are acted on in a timely manner and in line with any KPI or SLA as required Undertaking onsite inspections, Cleaning of fire damaged buildings and contents. Removal of debris. To ensure that works are carried out and completed in the shortest period possible and maintained as such until the claim is concluded Maintain claim files to a very high standard ensuring that all documents, photographs, and communications are accurately recorded in chronological order for audit, complaints analysis and client review Undertaking triage assessments and reporting accordingly. Working in a team Working within the team to ensure that the claim is progressed efficiently and within the scope of the insurance policy. To work whilst maintaining safe working conditions in line with Health & Safety requirements and regardless of location To ensure that all company property is kept clean, tidy, and maintained to the correct safety standards To wear corporately identified clothing provided as required by the business. Preparing reports as required. To undertake any training or CPD or as required by the business To work on an on call or shift-based rota ensuring business needs are met Ideal experience Full driving licence with no more than 3 points Health and Safety training Minimum: Previous experience of working in construction and/or building works ideal but not essential. Basic computer knowledge Ideally: Knowledge of the Insurance claims process Previous experience within damage restoration Asbestos awareness

03131 Claims Handler - Subsidence Tonbridge £26,000 paReports to: Claims Team LeaderOur client, Tonbridge WE WANT YOU TO BE:Acting as the primary customer contact in managing a portfolio of Subsidence claims, you'll be a specialist in this area, with significant knowledge of the claims lifecycle and depth of experience in managing claims and colleagues at all levels. WE'LL NEED YOU TO BE ABLE TO:Customer Service:Provide excellent customer serviceAnswer first point of contact calls and subsidence claims calls Advise policyholders on general queries and insurance claims issues for subsidence and underground pipes claimsNegotiating settlement of claims both verbally and in writingConstantly seeking improvements in how we deliver excellent customer serviceDisplay active listening skills on every callUse of good questioning to establish a valid claim Build rapport with all callers and departmentsManaging multiple activities by prioritising important and urgent tasks whilst maintaining the focus on the policyholderProactivity: Have a can-do attitude and positive approach towards changePro-actively take on board constructive feedback and apply this to every callManage a portfolio of claims through prioritising by individual circumstances from set up to settlement Knowledge:Set policyholders accurate expectations for their claims journeyIdentify any potential fraud triggersComplete all relevant steps when setting up claimsBecome knowledgeable in our policy wordings/productsWorking together:Input ideas to help improve the department and deliver excellent customer serviceUndertake any individual or team tasks reasonably requestedTaking a methodical approach to each claim and working through the processes with each policyholderRequesting and gathering documents and information from customers such as receipts, photographs or accident reports and storing them on the claim fileEnsuring that SLA's and KPI's are met and maintained consistentlyTo continuously demonstrate the company values and embody this through all work practices Provide input to the development of the business including system, process and supplier management WE'RE LOOKING FOR:Skills required Excellent communication skills - demonstrated through written, oral and personal engagement with customers, experts, clients and professional bodies.Excellent organisation, planning, personal management and prioritisation skills.Self-confident, inner brief in his/her own abilities and the Our client proposition and valuesExcellent analytical skills, distil data from many conflicting sources (expert reports, customer opinion, surveyor report) to form a claim strategy and engage it.Accuracy and attention to detailExcellent organisation and time management skillsPC literate with good administrative skills.Good spoken and written communication skillsAccuracy and attention to detailExcellent organisation and time management skillsPC literate with good administrative skills. Drive / motivation Customer focussed with a passion for world class customer serviceDrive and enthusiasm for meeting targets even when the going gets toughAutonomous worker, open minded and willing to embrace modern tools of businessEmpathy and understandingConfidence & a professional attitudeHonest, Loyal, Courageous, Committed - to the company and the team Experience / knowledge Ideally - Minimum of 2 years' experience in an insurance Subsidence Claims Handling role.ORMinimum - 2 years' experience in another Technical Claims Handling role (Escape of Water would be sufficient).ORLoss Adjuster with actual expertise of handling Subsidence claims - demonstrated via CV and references ORStructural Engineer with relevant qualifications and demonstrable experience Qualifications Secondary education with qualifications in Maths and English. Must be numerate.

03139 Director of Communications, Engagement and Fundraising London £40,000 - £65,000 pa We are seeking an experienced Director of Fundraising and Communications to develop and implement fundraising and communications strategies with networks in the Church of England . Your primary obligations will be overseeing the fundraising and communications staff and developing strategies that will help us secure financial support. You will also communicate with our partners and supporters to maintain relationships and establish new connections with individuals who are willing to donate funds. Additional responsibilities include coordinating the key fundraising and communications projects, evaluating fundraising plans regularly, and identifying new community fundraising opportunities. If you have at least 5 years of experience in the fundraising and communications fields and a Bachelor's degree in Communications, Marketing, or another relevant field, you could be the ideal candidate for this position. Responsibilities Develop and implement fundraising and communications strategies for our company Supervise the fundraising and communications teams Work with the senior leadership team to make sure our company's fundraising goals are met Communicate and maintain relationships with our partners and supporters Build relationships with individuals willing to donate funds Find prospective community fundraising opportunities and activities Coordinate work and projects among our fundraising and marketing staff Requirements You will be a highly skilled professional with a background in communications or fundraising, a strong strategic approach and a good grasp of current trends and developments, including within digital marketing and PR. You will relish the opportunity to help transform us by raising its profile, especially within the Anglican churches of Britain and Ireland. This will involve transforming its communications, supporting its fundraising and engaging effectively with new audiences. You will also work creatively with more established channels including the traditional structures of the church (General Synod, dioceses, deaneries, parishes), with sector ministry (universities, colleges, schools etc), with Church networks and groups, festivals and events and through digital engagement. You will have experience of leading teams to successful outcomes, enjoy the responsibility and collegiality of senior leadership, take a collaborative approach but also be a confident decision-maker. Bachelor's degree in Communications, Marketing, or a relevant field 5+ years of experience as a Director of Fundraising and Communications (or a similar role) Thorough understanding of strategic communications and marketing strategies Excellent written and verbal communication, organizational, interpersonal, and leadership skills

03097 Part Time Home Emergency Claims work from home Part time 29 hours per week £17,000 pa hours Thursday 08:000 - 20:00 Friday 08:000 - 20:00 Saturday 09:00 - 17:00 Total 29 hours per week Do you have experience of organising plumbers and carpenters or other trades Do you have customer service and administration experience? Job Title: Home Emergency Claims Location: Remote Postcode: remote HQ TN9 1PP Type: Part Time Permanent Remote Work From Home Must attend training in Kent for 4 weeks Salary £17,000 pa Provide world class, full lifecycle claims handling and to act as the primary customer contact in managing a portfolio of Home Emergency claims team operates between the hours of 8am to 8pm A rotating rota which will have half the team on 8am to 4pm and the other half on 12 midday to 8pm As you are flexible, so are we - this role comes with extensive work from home opportunities/part-time opportunities Customer Service Focussed: You will be regularly answering First Notification of Loss calls from policy holders Effectively following FNOL scripts and internal processes to capture all new claims for operating perils within the department. (Some exclusions) Providing excellent call handling service to customers/stakeholders Setting customer expectations ready for the claims journey Expertly validating claims with application of indemnity with the use of internal systems Building policy-holder confidence by developing rapport and listening to each and every policy holder specifically Checking that the policy covers the claims Taking a methodical approach to each claim and working through the processes with each policy holder Managing a high-volume portfolio of fast paced claims through prioritising by individual circumstances from set-up to settlement Liaising between internal teams, third party suppliers and policy holders, ensuring that all are updated to ensure the smooth and timely progression of claims Constantly seeking improvements in how we deliver excellent customer service To continuously demonstrate the company values and embody this through all work practices Ensuring that SLA's and KPI's are met and maintained consistently To undertake any individual or team task or activity reasonably requested Ideal experience Understanding of when to call a plumber carpenter etc Customer service experience

Nursery Assistant - Long Term - Newham - Full Time Bond Education are recruiting for a Nursery Assistant who is available to work Monday Friday at a lovely Primary School in Newham. This will be a long term position until July 2023 and the school are looking for someone to start immediately. The hours of work will be 10am 6pm. This is a wonderful opportunity for anyone who is an experienced, hands on nursery practitioner. The school prides themselves of their warm, friendly and encouraging environment where students and staff have an understanding of mutual respect, therefore creating a positive atmosphere for learning and teaching. They are looking for the right candidate that can provide; Positive support, where children can achieve their full potential in academic and personal and physical development. A place where everyone is aware of their rights and responsibilities and where children learn respect for themselves and others. A great communication link between children, parents, staff and the community as a whole. If you feel like this position is for you then please forward an up to date CV ASAP as CVs are being reviewed now by the school

Lunchtime Supervisor Role. 3 days per week. East Ham. Shift: 11am 1.30pm. Bond Education are looking for a part time Lunchtime Supervisor to join the team at one of our excellent primary school in East Ham. This role would be perfect for a parent who is looking for a role to fit around the children or someone who cannot currently commit to a full day s work. The school would like the right candidate to start in January / February 2023. They are looking for someone who has great communication and listening skills and has an excellent attendance and punctuality record. Previously experience of working in a primary school setting or doing a similar job role is preferred. If you would like to be considered for this role, please apply with a copy of your up to date CV. Unfortunately, only shortlisted candidates will be contacted

Lunchtime Supervisor Role. 2-3 days per week. Hackney. Shift: 11.15am 1.45pm. Bond Education are looking for a part time Lunchtime Supervisor to join the team at one of our outstanding primary school in Hackney. This role would be perfect for a parent who is looking for a role to fit around the children or someone who cannot currently commit to a full day s work. The school would like the right candidate to start in January 2023. They are looking for someone who has great communication and listening skills and has an excellent attendance and punctuality record. Previously experience of working in a primary school setting or doing a similar job role is preferred. If you would like to be considered for this role, please apply with a copy of your up to date CV. Unfortunately, only shortlisted candidates will be contacted

Teacher Key Stage 2 Experience 6 month Maternity cover - Hackney One of our excellent Primary School based in Hackney are looking for an experienced KS2 teacher to cover their year 5 and 6 class. This will be maternity cover to start January 2023 until July 2023. Monday Friday, 8.30am 3.30pm. The school is looking for a candidate that has a Minimum 1 year Key Stage 2 teaching experience in the UK. As the cover teacher you will be responsible for the class planning, preparation, marking and parents evenings. The school prides themselves of their warm, friendly and encouraging environment where students and staff have an understanding of mutual respect, therefore creating a positive atmosphere for learning and teaching. If you would like to be considered for this role, please apply with a copy of your up to date CV. Unfortunately, only shortlisted candidates will be contacted

Supply Teachers EYFS / KS1 / KS2 Daily Supply / Short Term Contracts East Ham Flexible Working One of our outstanding Primary Schools that are based in East Ham are looking for supply teachers to join their lovely team on a short term bases. The cover they require may be for a couple of day, a couple of weeks or even daily supply. Positions are available in early years, key stage 1 and key stage 2. We currently have a high demand of supply work so we are looking for candidates who are available for both full and part time work and flexible to start with short notice. You will be required to work a full school day which is 8.30am 3.30pm. Daily supply is a great way to work in different schools and with different year groups from nursery to year 6, without that day to day commitment. Ideal for candidates who are looking for new challenges, none of the pressure and restrictions of full time or long term commitment and the flexibility of working when you want and where you want. The school welcome a mix of experienced and newly qualified teachers. Many of our daily supply staff are requested back which often leads to longer term positions, if this is something you decide to follow up. If you are looking for full or part time, set days each week or require a more flexibility work pattern we can help. Please send in your up to date CV

Reference Sian -02691 Job Title: Regional Service Manager Location: Manchester, Leeds, Sheffield, Wakefield, Huddersfield, Oldham, Stockport, Bolton, Bradford Salary: £35,000 - £40,000 pa Duration: Full Time Permanent Employment Driving Licence Required: Yes Regional Service Manager Summary This role will be field based working from home location. Leading a team 10+ engineers distributed throughout a geographic area of the UK with additional support links to our international distributer network. Reporting to the Head of Service working closely with the Customer Support team to develop and improve our service delivery. Job Description: Improving staff personal development, you will motivate and drive the engineers and the Senior Service Engineer through training, mentoring, performance management, audits, improving efficiencies and H&S programs. This role will require close relations with other internal teams providing informative feedback and reports on service and product performance. You will ensure SLAs are within agreed targets and action is taken to recover any slippage. Assist with the development and implementation of best working practice throughout the team, building our knowledge base and service manuals to provide an efficient electronic and telephone support service delivering world class service to our clients here in the UK and our overseas market. This role will require regular contact and meetings with the Head Office team, Directors, Head of Service, Senior Service Engineer, Service Engineers, Account Managers, and clients. You will engage with and work closely with the sales team and drive sales opportunities through the service team and the wider business. You will carry out regular visits to high profile clients to build trusted relationships and manage their asset portfolio leveraging future repeat business through long term ownership. Promoting a positive "can do" attitude, resilience, and responsiveness in the organisation by being open and honest about challenges, and the actions required to address unexpected developments. There may be a degree of travel abroad to support our overseas distributers providing support, training, auditing, and mentoring of all technical aspects of our products and the commercial aspect of the support and service delivery. The Person: Will have exceptional man management skills and an in-depth understanding of service delivery through technical field engineers Will have experience of change management and development of processes Must be enthusiastic, dependable, self-motivated Will have strong digital literacy and analytical skills You will have a technical background and understanding of terminology Must be able to focus on goals, objectives, and project completion Will take ownership of, and resolve accordingly, any problems/issued escalated within the business Will have excellent communication skills and possess the ability to manage customer and management expectations Proven ability to challenge and remove any unnecessary barriers to service delivery Experience of gathering and reporting detailed information Planning and rostering experience would be advantageous Will be able to travel overseas with notice and have the flexibility to cope with last minute amendments Qualifications & Experience Candidate must hold a degree/HNC and be able to demonstrate formal management training and successful implementation of Service Support processes. The candidate must have a stable employment history with a successful track record of managing a similar team structure with a minimum of 3 years' experience in a field service management role. Experience and knowledge of compliance and/or NHS estates management would be advantageous. Salary £35,000 to £40,000 Company car, phone, and laptop 25 days annual leave + public holidays Company pension scheme Life insurance Health & Dental

02732 Teaching Assistant Pilning Job Title: Teaching Assistant Location: UK-SGC-Pilning Overview: Location: Pilning, Bristol Salary: £9.15-£10.42ph Hours: 40 hours per week - Term Time Only Contract: 9 Month Fixed Term Contract Hedgeway is a dynamic and inspiring provision for 7-19 year olds with complex communication and associated difficulties. Putting students' needs first, because they know that once they understand the young people's personal needs and individual learning styles they can provide the right level of support to enable them to learn more effectively and achieve their full potential. Working with students to prepare them for adulthood, whether that be further education, training or employment. The main purpose of the role: The purpose of the Teaching Assistant is to support the children with their learning and general wellbeing to ensure every child has the best opportunity to reach their full potential in a caring and safe environment. Where necessary this may include supporting with care needs from time to time as well as positive behaviour management adopting a tailored approach to the individual child. Key Duties: To establish a warm, caring and supportive relationship with pupils in order to support them feeling safe and enabling them to enjoy and learn during their time at the School. To promote and encourage independence and personal development in pupils and maintain high expectations of behaviour at all times. To contribute to providing high quality, challenging and differentiated educational activities and experiences through supporting the teaching of a broad and balanced curriculum aiming at pupils achieving their full potential in all areas of learning. Support the Class Teacher in all areas of the day to day running of the class To respond to the varying and changing needs of the school and adapt to any task presented to achieve the smooth running of the school. To promote pupils' cognitive, social, emotional, behavioural, physical development and spiritual well-being. Demonstrate a proven ability to work collaboratively within a multi-professional team Under the guidance of a more senior TA or a teacher, ensure all documentation is completed correctly for records of incidents, health, behaviour etc. as necessary Duties will vary, you must expect to diversify and lend a hand wherever is required. Responsibilities: GCSE Maths and English Level 2/C or above qualification is essential. Understanding of the Safeguarding principles and Child Protection procedures. Knowledge or experience of pupils with SEN Commitment to the role, the desire to put the child first and treat them as an individual Be positive and creative in meeting pupils' needs Qualifications: Full training and continued support Life assurance and pension Health cash back plan Car lease scheme Bike to work scheme Perk box Free parking

Job Title: Learning Support Practitioner Location: UK-Somerset-Minehead Overview: Location: Minehead, Somerset Salary: £17,608.26 - £19,917.54 (FTE £19,032.00 - £21,528.00) Hours: 40 Hours per week - Term time only plus 10 additional days Foxes Academy is an Ofsted outstanding specialist college for young adults with learning disabilities (18-25 years old). We offer training in independent life skills, plus the opportunity to learn catering skills in Foxes Hotel. The happiness, well-being and success of our learners is at the centre of everything we do. The main purpose of the role: As one of our Learning Support Practitioners your role will be to assist our students in our residential houses and at Foxes Hotel, to help achieve our mission which is to equip young adults with learning disabilities to find sustainable employment in the hospitality sector and to live independently Key Duties: As an LSP we expect you to have high expectations of all students, and to constantly challenge and stretch each student at every opportunity. As an LSP we expect you at all times, and under the guidance of the House Team Leaders/Tutors, to support the students in their learning, enabling them to reach their full potential. We expect all LSPs to professionally and effectively support with managing student behaviour, seeking further advice and guidance where appropriate. Work professionally and collaboratively with the session tutor to develop a positive, constructive and proactive relationship that benefits the students and contributes significantly to their success within each session and over the duration of the course. Use strategies to promote students' wider skills development, such as in communication, self-advocacy, presentation skills and team work. Work professionally 1:1 with students as directed by House Team Leaders and other LSP's, monitoring their personal management and independent skills. Duties will vary, you must expect to diversify and lend a hand wherever is required. Responsibilities: Successful candidate qualities: Experience in a similar role desirable but training can be provided for the right candidate Experience in supporting in the care or education industry Desirable an understanding of working with people with a disability Level 2 in English and Maths Desirable Level 3 qualification in education or care Qualifications: What's on offer? Full training and continued support Life assurance and pension Health cash back plan Car lease scheme Bike to work scheme Perk box Free parking