JR Recruitment

Head of Operations Nottingham Upto £80,000 + competitive and generous Bonus + excellent Bens Our client is a leading independent wholesaler entering an ambitious period of multi business growth. The Head of Operations exists to build and lead a scalable, disciplined and increasingly automated operation across the Group that delivers operational excellence today while creating the capacity, productivity and capability required for future growth. This is not simply a role for running today's operation. The Head of Operations will be responsible for building the future operation while successfully running the current day to day activities - including the operational design and transition to a new warehouse, increasing the use of automation and robotics, supporting multiple businesses and integrating future acquisitions. Accountabilities Leadership, Management & Accountability - build, lead and hold accountable a high-performing operational team with the right people in the right seats. Build a strong operational leadership structure capable of supporting future scale. Ensure right people/right seats, clear ownership and measurable expectations. Develop managers and succession capability so day-to-day performance does not depend on the Head of Operations. Operational Excellence & Continuous Improvement - create a calm, controlled and continuously improving operation delivering exceptional safety, quality, accuracy, service and operational standards. Own warehouse performance, customer service, quality, H&S and operational standards. Establish a disciplined, proactive and visually managed operation. Embed continuous improvement throughout Operations. Ensure recurring issues are resolved through root-cause analysis rather than repeated firefighting. Build standardised processes that are documented, understood, followed and continuously improved. Maintain and improve OTIF, accuracy and customer experience as the business scales. Scale, Capacity & Future Operations - anticipate growth and build the capacity, infrastructure and operating model required to scale towards £50m, including leading the operational design and successful transition into a new warehouse. Identify capacity constraints before they impact growth or customer service. Build scalable solutions across goods-in, storage, replenishment, picking, packing and dispatch. Lead the operational design, readiness and successful transition into the new warehouse. Ensure warehouse layout, processes, people, systems and automation are designed around future volume and complexity. Build peak-capacity and resource plans that minimise reliance on additional labour. Automation & Technology Adoption - to partner with Technology to identify and implement automation, robotics and digital solutions, owning operational adoption and delivery of the expected benefits. Develop robust business cases for robotics, automation and digital solutions. Provide the operational requirements needed to identify and implement appropriate technology solutions. Own operational implementation, adoption and benefits realisation. Continually challenge repetitive manual activities and identify opportunities for technology to improve productivity. Multi-Business & Acquisition Integration - build a shared operational platform across the Group and future businesses, leading the operational integration of acquisitions and new units. Lead operational integration following acquisitions. Identify opportunities to consolidate infrastructure, processes, people and technology across businesses. Ensure acquisitions can be integrated without unnecessary duplication or operational complexity. Work cross-functionally with Technology, Procurement, Finance and Sales & Marketing during integration and transformation programmes. Cost-to-Serve & Productivity - deliver measurable year-on-year improvements in productivity, labour efficiency, automation utilisation and cost-to-serve without compromising customer service. The ideal candidate: Proven ability to build and lead high-performing operational teams, establish clear accountability and develop strong managers capable of independently leading day-to-day operations. Demonstrable experience of materially scaling an operation and building the processes, capacity, infrastructure and organisational capability required for growth. Track record of building and improving operations rather than simply maintaining an established operation Experience operating within a multi-site, multi-brand or multi-business environment, with the ability to create common standards while recognising different business requirements Practical experience implementing warehouse automation, robotics or other technology-led operational improvements and demonstrating measurable benefits. Strong track record of delivering measurable improvements in productivity, efficiency, cost-to serve and operational performance Strong working knowledge of ERP/WMS environments and the ability to use operational data to identify problems, make decisions and drive improvement. Confident using ERP, WMS, operational dashboards and data to understand performance, identify trends, anticipate constraints and make evidence-based decisions. Able to translate operational challenges into clear technology requirements and work effectively with the Head of Technology to implement automation, robotics and digital solutions. Uses data to drive measurable improvements in productivity, capacity, cost-to-serve, service and operational performance, rather than relying on instinct or historical ways of working. Experience leading significant operational change while maintaining customer service and business continuity Proven ability to develop managers, create accountability and build leadership capability below Head of Operations level. Experience integrating acquired businesses, operations, warehouses or teams into a larger operating model would be a benefit Experience designing, commissioning or relocating warehouse operations, particularly involving significant automation would be advantageous. Strong understanding of how operational decisions affect margin, working capital, cost-to serve, customer experience and overall business performance. An exciting opportunity to join this established business at a time of growth - lots of scope to really get involved and make some significant impact.

JR Recruitment is representing a leading independent wholesaler in Nottingham, seeking a Head of Operations to build a scalable, disciplined operation across the group, including a transition to a new warehouse and expanded automation. You will lead multi-site teams, drive continuous improvement, exceed safety and quality standards, and partner with Technology to deliver robotics and digital solutions that support future growth.

Operations Administrator Location: Thame Salary: Circa £26,500 - £27,500 DOE Permanent Hours: Monday to Friday, 40 hours per week, between 8:30am 5:30pm Benefits: 22 days holiday plus bank holidays, Employee Assistance Programme We are recruiting for an organised and confident Operations Administrator to join a busy team based in Thame. This is a varied role supporting the day-to-day running of the transport operation, dealing with drivers, customers and colleagues and helping ensure queries are handled quickly and efficiently. The role offers plenty of opportunity to learn the wider operation and develop into a key member of the team. Key Responsibilities of the Operations Administrator: Handling incoming telephone calls and directing enquiries appropriately Managing busy shared email inboxes and responding to queries promptly Providing telephone and email support to drivers, customers and other locations Building strong working relationships with drivers, customers and internal teams Supporting Transport Managers with day-to-day administration Maintaining accurate information and records Assisting with operational queries and resolving issues where possible Providing cover for colleagues across different areas of the department Supporting additional projects and general administrative duties Managing changing priorities and moving quickly between different tasks Key Requirements of the Operations Administrator: Previous administration, operations, transport or logistics experience Transport or vehicle-related experience would be advantageous but is not essential Confident telephone and email communication skills Good Microsoft Office skills Strong organisational skills and attention to detail Able to work under pressure and meet deadlines Comfortable dealing with customers, drivers and colleagues at all levels Flexible approach with the ability to prioritise a varied workload Enthusiastic, positive and keen to learn and develop Comfortable working as part of a busy team What s on offer: Permanent position Monday to Friday working 22 days holiday plus bank holidays Employee Assistance Programme Training and development within a busy transport operation Opportunity to build broader operational knowledge and progress within the team

Head of Operations Nottingham Upto £80,000 + competitive and generous Bonus + excellent Bens Our client is a leading independent wholesaler entering an ambitious period of multi business growth. The Head of Operations exists to build and lead a scalable, disciplined and increasingly automated operation across the Group that delivers operational excellence today while creating the capacity, productivity and capability required for future growth. This is not simply a role for running today's operation. The Head of Operations will be responsible for building the future operation while successfully running the current day to day activities - including the operational design and transition to a new warehouse, increasing the use of automation and robotics, supporting multiple businesses and integrating future acquisitions. This is a senior leadership role accountable for delivering results through the following accountabilities: Leadership, Management & Accountability - build, lead and hold accountable a high-performing operational team with the right people in the right seats. Build a strong operational leadership structure capable of supporting future scale. Ensure right people/right seats, clear ownership and measurable expectations. Develop managers and succession capability so day-to-day performance does not depend on the Head of Operations. Operational Excellence & Continuous Improvement - create a calm, controlled and continuously improving operation delivering exceptional safety, quality, accuracy, service and operational standards. Own warehouse performance, customer service, quality, H&S and operational standards. Establish a disciplined, proactive and visually managed operation. Embed continuous improvement throughout Operations. Ensure recurring issues are resolved through root-cause analysis rather than repeated firefighting. Build standardised processes that are documented, understood, followed and continuously improved. Maintain and improve OTIF, accuracy and customer experience as the business scales. Scale, Capacity & Future Operations - anticipate growth and build the capacity, infrastructure and operating model required to scale towards £50m, including leading the operational design and successful transition into a new warehouse. Identify capacity constraints before they impact growth or customer service. Build scalable solutions across goods-in, storage, replenishment, picking, packing and dispatch. Lead the operational design, readiness and successful transition into the new warehouse. Ensure warehouse layout, processes, people, systems and automation are designed around future volume and complexity. Automation & Technology Adoption - to partner with Technology to identify and implement automation, robotics and digital solutions, owning operational adoption and delivery of the expected benefits. Develop robust business cases for robotics, automation and digital solutions. Provide the operational requirements needed to identify and implement appropriate technology solutions. Own operational implementation, adoption and benefits realisation. Multi-Business & Acquisition Integration - build a shared operational platform across the Group and future businesses, leading the operational integration of acquisitions and new units. Cost-to-Serve & Productivity - deliver measurable year-on-year improvements in productivity, labour efficiency, automation utilisation and cost-to-serve without compromising customer service. The ideal candidate: Proven ability to build and lead high-performing operational teams, establish clear accountability and develop strong managers capable of independently leading day-to-day operations. Demonstrable experience of materially scaling an operation and building the processes, capacity, infrastructure and organisational capability required for growth. Track record of building and improving operations rather than simply maintaining an established operation Experience operating within a multi-site, multi-brand or multi-business environment, with the ability to create common standards while recognising different business requirements Practical experience implementing warehouse automation, robotics or other technology-led operational improvements and demonstrating measurable benefits. Strong track record of delivering measurable improvements in productivity, efficiency, cost-to serve and operational performance Strong working knowledge of ERP/WMS environments and the ability to use operational data to identify problems, make decisions and drive improvement. Confident using ERP, WMS, operational dashboards and data to understand performance, identify trends, anticipate constraints and make evidence-based decisions. Able to translate operational challenges into clear technology requirements and work effectively with the Head of Technology to implement automation, robotics and digital solutions. Uses data to drive measurable improvements in productivity, capacity, cost-to-serve, service and operational performance, rather than relying on instinct or historical ways of working. Experience leading significant operational change while maintaining customer service and business continuity Proven ability to develop managers, create accountability and build leadership capability below Head of Operations level. Experience integrating acquired businesses, operations, warehouses or teams into a larger operating model would be a benefit Experience designing, commissioning or relocating warehouse operations, particularly involving significant automation would be advantageous. Strong understanding of how operational decisions affect margin, working capital, cost-to serve, customer experience and overall business performance. An exciting opportunity to join this established business at a time of growth - lots of scope to really get involved and make some significant impact. Please get in touch if you would like to hear more

Guest Experience Manager Manchester City Centre £30,000 - £33,000 Our client is the UK s leading specialist in commercial property and asset management. They are also an excellent employer who take fabulous care of their much valued staff. Quite possibly the most important appointment of the building, this is a front of house role that gives the building personality and puts life and soul into everyday occupation for guests. Hours of work are 8am - 5pm, Monday - Friday. Responsibilities Ensuring a warm welcome full of your character for everyone who comes through the doors, forging relationships, remembering names, and implementing little touches that make people smile Owning and embracing the welcome experience and front of house areas, driving standards to make the spaces sparkling, comfortable, welcoming, memorable and useful whether lobbies, WCs, showers, cycle stores or smokers areas being house proud and thinking about whether these spaces are working for customers Being eagle-eyed about attention to detail Demonstratively ensuring all service partner staff are customer friendly, implementing skills and behaviour training when needed. Pursuing outstanding occupier satisfaction in the handling of guests, employees and client events Implementing outstanding reception procedures call handling, service desk requests, key handling, post and deliveries, bookings of amenity space, problem handling, emergency notifications. Reporting service failures to the Help Desk and owning their resolution. Zero tolerance to damage or poor standards Line management of the Guest Experience Host You are the Building Champion! By being an advocate for the occupiers at every step, you'll help the rest of the team keep the customer at the heart of everything that goes on! Regularly reviewing all building amenities and engage with occupiers through meetings and surveys to identify changes in requirements. Identifying initiatives such as lunchtime run or yoga clubs and other social opportunities, such as book clubs, salsa lessons, networking drinks for people to meet or experience downtime. Install and maintain community boards to showcase local amenities that people should know about Secure a budget to mark seasonal events in style and appropriate to the building and its people. Liaise with other GXMs across the network to explore services and amenities offered elsewhere. Maintaining the building s website ensuring content is up to date, and working with appointed design agency to keep it relevant, engaging and offering a great user experience If you are a resilient and enthusiastic individual eager to grow and develop - with the ability to self manage and show initiative, then please reach out. We are keen to hear from friendly and approachable candidates with experience working within a similar role

Procurement Lead / Buyer Nottingham (Hybrid working) Upto £55,000 + Bonus + Bens Our client is a leading independent wholesale entering an ambitious period of multi business growth. As Procurement Lead, you will take ownership of procurement, sourcing across the Group, with responsibility for delivering value, maintaining high service levels, and enabling margin growth. This includes ensuring strong supplier partnerships, robust processes, and operational visibility that supports scale, speed, and sustainability. Responsibilities: Ensure reliable supply and stock availability across both businesses to meet customer and service demands. Develop and implement a group-wide sourcing strategy that leverages scale, delivers cost savings, and ensures quality and ethical standards. Rationalise supplier base where appropriate while securing continuity, compliance, and innovation. Lead contract negotiations with key suppliers and ensure favourable terms and service level adherence. Champion supplier relationship management and performance tracking at Group level. Ensure all procurement and supply activities are fully compliant with legal, regulatory, and quality standards Maintain and own procurement policies, vendor onboarding protocols, and documentation in line with external and internal audit standards. Anticipate and manage supply risks, including regulatory change, product shortages, or ESG non-conformance Align procurement strategy with business plan and 2027/2032 growth milestones. Drive innovation through digital procurement, eProcurement, and data-led decision-making. Contribute to budgeting, ESG planning, and long-term transformation at Group level. Work closely with Sales, Ops, ESG, Finance, and Tech to ensure procurement enables commercial goals. Create cross-functional planning rhythms and accountability that support joined-up execution across the Group The ideal candidate: Strong track record of negotiating and managing supplier performance, ensuring value, reliability, and resilience in the supply chain Experience building long-term partnerships (e.g. manufacturers, innovation partners, JV collaborators) that deliver competitive and strategic advantage Strong understanding of gross margin, landed cost, and total cost of ownership. Able to align procurement decisions with overall business performance targets. Confident handling large datasets, using insights to improve supplier terms, pricing strategies, and stock levels Strong MSO skills Advanced Excel is essential System Literacy: Comfortable working within ERP systems, procurement tools, and digital approval workflows Please do get in touch if you would like to hear more.

Customer Service Advisor Nottingham City Centre Outskirts (near London Road) with free parking c. 25,500 Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team. Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre. Responsibilities will include: Communicating with customers via phone, email and web chat Providing sales and technical support in a busy and buzzy environment Taking calls from customers with queries about spare parts - checking availability and costs Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service Updating internal systems Some face to face service and sales counter work (worked on a rota) The ideal candidate will have: Experience working in a busy customer service environment Excellent telephone and communication skills High degree of accuracy and attention to detail Good IT skills, including Microsoft packages and email The ability to easily absorb technical and product information Be adaptable and be able to take the initiative Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap. Hours of work are 9-5 in the winter months and 8:30-5 in the summer. Apply now!

Welder High Wycombe Temporary to Permanent / Permanent Monday to Friday 8am 4pm 40 hours per week £18 £20 per hour Overtime available if desired paid at time and a third during the week and time and a half at weekends. We are looking for an experienced Welder to join a well-established local company working on a wide range of heavy-duty sheet metal projects. This is a hands-on permanent role suited to someone who enjoys varied fabrication work and takes pride in producing quality finished products. Key Responsibilities of the Welder Sheet metal welding and fabrication Welding panels, corner joints and boxes Working on aluminium cabinets, doors and bespoke products Heavy-duty fabrication work Producing quality finished products Supporting the wider workshop and production team Key Requirements of the Welder Previous welding/fabrication experience is essential Experience working with sheet metal Confident with heavy-duty welding work Good attention to detail Reliable and hardworking Looking for a long-term permanent role

Part time Office Administrator (Accounts & Customer Support) 28 hours per week (this will include 2 full weekends per month) Near to Castle Donington / East Midlands Airport (free parking on-site) c. 22,000 (Full time equivalent would be 28/29k) Our client is an established family business with some impressive plans for expansion. They have 3 sites throughout the UK and these sites are coordinated and looked after from the Head Office. Due to continuing expansion, we are looking for a friendly, enthusiastic individual to join the small office team. The office is a very busy, customer facing environment so great communication skills and a professional attitude are a must. You will be dealing with the general public via email and telephone and also at the shop counter / enquiry desk. Experience of cash handling and using a cash register would be advantageous. Behind the scenes, customers accounts are maintained via Sage and Excel. Accurate record keeping is vital for the smooth running of day-to-day day- operations. A basic working knowledge of Word and Excel are essential, and experience of Sage would be an advantage. No two days are ever the same in this fast-paced, varied role and the ability to multi-task is essential. This is a busy environment with ever-changing priorities, so the role requires someone who can think on their feet. You will be comfortable building a rapport with colleagues and customers alike, so customer service skills and a friendly approach are essential. The site is open from 9am-5pm, seven days per week so weekend shifts based on a rota will be required. Responsibilities: Maintaining internal databases and customer records ensuring that they are accurate and up to date Provide accounts administration, including invoice processing, financial data entry, checking data and record reconciliation using Sage 50 and Excel. Attend to detail is a must to ensure accurate matching. Handle customer enquiries and resolve issues via email, telephone, and face-to-face interactions Maintain accurate customer and internal records, including organising and filing documentation Take and record utility meter readings accurately Assisting on-site face to face with customers Provide support and assistance to customers in the on-site shop The ideal candidate will possess: Energy & enthusiasm Strong ability to multi-task Confident working with numbers and financial data Good standard of written and verbal English First class administration skills Excellent attention to detail Great customer service skills A friendly, professional attitude Physical fit and able as position is not solely desk based. This is a great opportunity for a flexible and hard-working individual to add value and showcase their abilities. Please get in touch if you would like to hear more .

Procurement Lead / Buyer Nottingham (Hybrid working) Upto £55,000 + Bonus + Bens Our client is a leading independent wholesale entering an ambitious period of multi business growth. As Procurement Lead, you will take ownership of procurement, sourcing across the Group, with responsibility for delivering value, maintaining high service levels, and enabling margin growth. This includes ensuring strong supplier partnerships, robust processes, and operational visibility that supports scale, speed, and sustainability. Responsibilities: Ensure reliable supply and stock availability across both businesses to meet customer and service demands. Develop and implement a group-wide sourcing strategy that leverages scale, delivers cost savings, and ensures quality and ethical standards. Rationalise supplier base where appropriate while securing continuity, compliance, and innovation. Lead contract negotiations with key suppliers and ensure favourable terms and service level adherence. Champion supplier relationship management and performance tracking at Group level. Ensure all procurement and supply activities are fully compliant with legal, regulatory, and quality standards Maintain and own procurement policies, vendor onboarding protocols, and documentation in line with external and internal audit standards. Anticipate and manage supply risks, including regulatory change, product shortages, or ESG non-conformance Align procurement strategy with business plan and 2027/2032 growth milestones. Drive innovation through digital procurement, eProcurement, and data-led decision-making. Contribute to budgeting, ESG planning, and long-term transformation at Group level. Work closely with Sales, Ops, ESG, Finance, and Tech to ensure procurement enables commercial goals. Create cross-functional planning rhythms and accountability that support joined-up execution across the Group The ideal candidate: Strong track record of negotiating and managing supplier performance, ensuring value, reliability, and resilience in the supply chain Experience building long-term partnerships (e.g. manufacturers, innovation partners, JV collaborators) that deliver competitive and strategic advantage Strong understanding of gross margin, landed cost, and total cost of ownership. Able to align procurement decisions with overall business performance targets. Confident handling large datasets, using insights to improve supplier terms, pricing strategies, and stock levels Strong MSO skills Advanced Excel is essential System Literacy: Comfortable working within ERP systems, procurement tools, and digital approval workflows Please do get in touch if you would like to hear more.