Citygate Automotive Ltd is seeking a Head of Sales to manage sales operations with a focus on maximizing profit and customer satisfaction. The role requires excellent communication and leadership skills to guide the sales team effectively. Applicants should have a strong background in sales management and a proven ability to achieve sales targets. The position offers access to various employee benefits, including training opportunities and internal career progression across multiple locations in the UK.
May 30, 2026
Full time
Citygate Automotive Ltd is seeking a Head of Sales to manage sales operations with a focus on maximizing profit and customer satisfaction. The role requires excellent communication and leadership skills to guide the sales team effectively. Applicants should have a strong background in sales management and a proven ability to achieve sales targets. The position offers access to various employee benefits, including training opportunities and internal career progression across multiple locations in the UK.
Role overview As the Head of Sales you will be required, through a strategic and hands on approach, to manage the sales environment, the people and the process to maximise the profit opportunity and customer satisfaction. Key responsibilities To manage the sales process in order to maximise gross profit earning potential To manage the sales environment and ensure compliance with the Sales Process To meet prospective and existing customer To manage the sales team to ensure all F&I and insurance related products are offered to every customer To ensure compliance with the FCA Regulations To ensure a daily sales meeting is carried out each morning To ensure the customer has an exceptional experience by continuously reviewing and improving customer care standards To be fully compliant with Mystery Shop Standards as set by our Brand partners To manage the process of vehicle ordering of new cars and the stock control of new and used vehicles. To conduct a monthly review with each Sales Executive To carry out appraisals of used vehicles as necessary To handle dissatisfies customers professionally and resolve any complaints in a timely manner To ensure the Dealerweb system is completed, updated and utilised to maximum effect What's in it for you? Access to our in-house training academy for everyone Electric Vehicle (EV) Training levels 1- 4 for specific roles Internal career progression opportunities across our various brands and locations High street discounts Wellbeing portal Employee assistance programme Purchase, service and parts discounts Employee referral scheme Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme About You Strong background in sales management Excellent communication and leadership skills Proven track record of achieving sales targets Ability to work well under pressure and have a strong attention to detail Why Citygate Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.
May 30, 2026
Full time
Role overview As the Head of Sales you will be required, through a strategic and hands on approach, to manage the sales environment, the people and the process to maximise the profit opportunity and customer satisfaction. Key responsibilities To manage the sales process in order to maximise gross profit earning potential To manage the sales environment and ensure compliance with the Sales Process To meet prospective and existing customer To manage the sales team to ensure all F&I and insurance related products are offered to every customer To ensure compliance with the FCA Regulations To ensure a daily sales meeting is carried out each morning To ensure the customer has an exceptional experience by continuously reviewing and improving customer care standards To be fully compliant with Mystery Shop Standards as set by our Brand partners To manage the process of vehicle ordering of new cars and the stock control of new and used vehicles. To conduct a monthly review with each Sales Executive To carry out appraisals of used vehicles as necessary To handle dissatisfies customers professionally and resolve any complaints in a timely manner To ensure the Dealerweb system is completed, updated and utilised to maximum effect What's in it for you? Access to our in-house training academy for everyone Electric Vehicle (EV) Training levels 1- 4 for specific roles Internal career progression opportunities across our various brands and locations High street discounts Wellbeing portal Employee assistance programme Purchase, service and parts discounts Employee referral scheme Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme About You Strong background in sales management Excellent communication and leadership skills Proven track record of achieving sales targets Ability to work well under pressure and have a strong attention to detail Why Citygate Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.