Vehicle Technician Career Opportunity Want to work with a brand pioneering vehicle technology? Volvo we want to disrupt the auto industry and be a leader in safety - and for that we need you. We have an exciting opportunity for an experienced Service and Diagnostic Vehicle Technician to join one of Volvo's retailers, Snows, Volvo Southampton. You'll be part of a fantastic team working with a brand dedicated to making life easier, better, and safer for everyone. As part of your employment, you'll also receive comprehensive training, flexible working options, benefits, and a bonus scheme. You can find out more about Our story here Volvo Cars - United Kingdom Our UK Technicians (7) Volvo Car UK: Life LinkedIn About this opportunity As a skilled technician, you will become part of a team of experts supporting one of our well-known retailers. Full manufacturer training is provided, so specific brand experience is not required. You will also receive ongoing training at Volvo's training and development centre to keep you up to date with the latest technology. As a Diagnostic Technician, you will perform a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity. Your day will include: Performing routine servicing of vehicles in accordance with brand technical standards. Undertaking air-conditioning system servicing and repairs. Working in accordance with brand and dealership processes. Ensuring that working environment is kept clean and devoid of any working practice which may be hazardous. Diagnosing and undertaking general repairs to vehicles including MOT repairs. Performing diagnostic investigations into vehicle electrical system faults, providing reports on faults found. Carrying out welding repairs to vehicles. Obtaining estimates and ordering car parts in order to resolve the vehicle issues. Liaising with customers where appropriate updating them on the status of their vehicle checks. Have you got what it takes Relevant City & Guilds, BTEC or NVQ accreditation Previous work experience in a franchise dealership Highly skilled in fault diagnosis Ability to work as part of a team. Commitment to delivering first class customer service. Able to plan, organise self and meet agreed work deadlines. What is in it for you Highly competitive salary and bonus scheme. Full training and support to help you immerse yourself in the role and Snows values. 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary. (Pro rata for part time employees). Birthday day off Discounted MOTs, Service & Parts. Recommend a Friend Bonus/ Introducing a Customer Bonus. Life Assurance Benefit. Snows Contributory Pension Scheme. BEN - Employee Assistance Programme. Excellent development opportunities to learn & grow with Snows. Role dependant - tool box insurance Salary: £35000 - £50000 OTE Competitive Salary (Uncapped) Working hours: 08.15 - 17.30 Monday - Friday Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Volvo's Retailers welcome applications from candidates of any background who have relevant repair, maintenance, and servicing vehicles experience, including those from other industries who have transferable skills and competencies. If you can demonstrate good mechanical and electrical competencies with an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career!
Jun 17, 2025
Full time
Vehicle Technician Career Opportunity Want to work with a brand pioneering vehicle technology? Volvo we want to disrupt the auto industry and be a leader in safety - and for that we need you. We have an exciting opportunity for an experienced Service and Diagnostic Vehicle Technician to join one of Volvo's retailers, Snows, Volvo Southampton. You'll be part of a fantastic team working with a brand dedicated to making life easier, better, and safer for everyone. As part of your employment, you'll also receive comprehensive training, flexible working options, benefits, and a bonus scheme. You can find out more about Our story here Volvo Cars - United Kingdom Our UK Technicians (7) Volvo Car UK: Life LinkedIn About this opportunity As a skilled technician, you will become part of a team of experts supporting one of our well-known retailers. Full manufacturer training is provided, so specific brand experience is not required. You will also receive ongoing training at Volvo's training and development centre to keep you up to date with the latest technology. As a Diagnostic Technician, you will perform a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity. Your day will include: Performing routine servicing of vehicles in accordance with brand technical standards. Undertaking air-conditioning system servicing and repairs. Working in accordance with brand and dealership processes. Ensuring that working environment is kept clean and devoid of any working practice which may be hazardous. Diagnosing and undertaking general repairs to vehicles including MOT repairs. Performing diagnostic investigations into vehicle electrical system faults, providing reports on faults found. Carrying out welding repairs to vehicles. Obtaining estimates and ordering car parts in order to resolve the vehicle issues. Liaising with customers where appropriate updating them on the status of their vehicle checks. Have you got what it takes Relevant City & Guilds, BTEC or NVQ accreditation Previous work experience in a franchise dealership Highly skilled in fault diagnosis Ability to work as part of a team. Commitment to delivering first class customer service. Able to plan, organise self and meet agreed work deadlines. What is in it for you Highly competitive salary and bonus scheme. Full training and support to help you immerse yourself in the role and Snows values. 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary. (Pro rata for part time employees). Birthday day off Discounted MOTs, Service & Parts. Recommend a Friend Bonus/ Introducing a Customer Bonus. Life Assurance Benefit. Snows Contributory Pension Scheme. BEN - Employee Assistance Programme. Excellent development opportunities to learn & grow with Snows. Role dependant - tool box insurance Salary: £35000 - £50000 OTE Competitive Salary (Uncapped) Working hours: 08.15 - 17.30 Monday - Friday Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Volvo's Retailers welcome applications from candidates of any background who have relevant repair, maintenance, and servicing vehicles experience, including those from other industries who have transferable skills and competencies. If you can demonstrate good mechanical and electrical competencies with an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career!
Want to work with a brand pioneering vehicle technology? Volvo we want to disrupt the auto industry and be a leader in safety - and for that we need you. We have an exciting opportunity an experienced Vehicle Technician to join one of Volvo's retailers based in Leeds. Our retailers offer a safe and friendly environment featuring state-of-the-art facilities, equipment, and workshop technology. Salary: £28,080 - £39,000 OTE £3,600 Working hours: Monday to Friday 8:30am - 5:00 pm and Saturdays on rota basis. About this opportunity Your day-to-day role will be to carry out scheduled maintenance, servicing, and repairs on customer cars. You'll enjoy producing work to the highest of standards and thrive on diagnosing faults and advising on potential issues or repairs. You'll have the greatest respect for our customers by safeguarding their property against accidental damage or avoidable mess, and your attention to detail is exceptional as is your documenting and reporting skills. You can find out more about Our story here Volvo Cars - United Kingdom Key responsibilities Undertake maintenance, service and repair activities on motor vehicles of all types. Train to work in teams as per Volvo Personal Service global programme Work to the highest level within scheduled times to meet company, franchise and manufacturers' standards. Repair, test vehicles and diagnose faults. Replace components, parts, lubricants and consumables whilst maintaining records and providing quality write ups for the customer and manufacturer. Maintain a clean and tidy work area, organised and safe from hazards to 'Health and Safety' Advise and report on vehicle faults, servicing requirements including future servicing/repair requirements through the Vehicle Health Check and Video process What you'll bring Previous experience as a Vehicle Technician/Mechanic (or transferable skills within a similar role) with technical expertise to work at pace. A team-player who is comfortable operating with set processes and procedures. A qualified Vehicle Technician with an industry recognised qualification, ideally level 3 but level 1 and 2 will be considered (IMI, City & Guilds or equivalent) Ability to carry out MOT's is desirable, but not essential as full training will be offered. Motivated, dedicated and organised with a focus on Health & Safety in the workplace. What's in it for you Continued training and development Staff discounts Bonus Sick pay Company pension Prestige workspace Refer a Friend Recognition initiatives Cycle to Work Career opportunities across the Group Volvo's Retailers welcome applications from candidates of any background who have relevant repair, maintenance, and servicing vehicles experience, including those from other industries who have transferable skills and competencies. If you can demonstrate good mechanical and electrical competencies with an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career! Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.
Jun 17, 2025
Full time
Want to work with a brand pioneering vehicle technology? Volvo we want to disrupt the auto industry and be a leader in safety - and for that we need you. We have an exciting opportunity an experienced Vehicle Technician to join one of Volvo's retailers based in Leeds. Our retailers offer a safe and friendly environment featuring state-of-the-art facilities, equipment, and workshop technology. Salary: £28,080 - £39,000 OTE £3,600 Working hours: Monday to Friday 8:30am - 5:00 pm and Saturdays on rota basis. About this opportunity Your day-to-day role will be to carry out scheduled maintenance, servicing, and repairs on customer cars. You'll enjoy producing work to the highest of standards and thrive on diagnosing faults and advising on potential issues or repairs. You'll have the greatest respect for our customers by safeguarding their property against accidental damage or avoidable mess, and your attention to detail is exceptional as is your documenting and reporting skills. You can find out more about Our story here Volvo Cars - United Kingdom Key responsibilities Undertake maintenance, service and repair activities on motor vehicles of all types. Train to work in teams as per Volvo Personal Service global programme Work to the highest level within scheduled times to meet company, franchise and manufacturers' standards. Repair, test vehicles and diagnose faults. Replace components, parts, lubricants and consumables whilst maintaining records and providing quality write ups for the customer and manufacturer. Maintain a clean and tidy work area, organised and safe from hazards to 'Health and Safety' Advise and report on vehicle faults, servicing requirements including future servicing/repair requirements through the Vehicle Health Check and Video process What you'll bring Previous experience as a Vehicle Technician/Mechanic (or transferable skills within a similar role) with technical expertise to work at pace. A team-player who is comfortable operating with set processes and procedures. A qualified Vehicle Technician with an industry recognised qualification, ideally level 3 but level 1 and 2 will be considered (IMI, City & Guilds or equivalent) Ability to carry out MOT's is desirable, but not essential as full training will be offered. Motivated, dedicated and organised with a focus on Health & Safety in the workplace. What's in it for you Continued training and development Staff discounts Bonus Sick pay Company pension Prestige workspace Refer a Friend Recognition initiatives Cycle to Work Career opportunities across the Group Volvo's Retailers welcome applications from candidates of any background who have relevant repair, maintenance, and servicing vehicles experience, including those from other industries who have transferable skills and competencies. If you can demonstrate good mechanical and electrical competencies with an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career! Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.
Vehicle Technician Career Opportunity Want to work with a brand pioneering vehicle technology? Volvo we want to disrupt the auto industry and be a leader in safety - and for that we need you. We have exciting opportunity for an experienced Vehicle Technician (Service Technician/ MOT Tester) to join one of our Retailers based in Nottingham. Our retailers offer a safe and friendly environment featuring state-of-the-art facilities, equipment, and workshop technology. You'll be part of a fantastic team working with a brand dedicated to making life easier, better, and safer for everyone. As part of your employment, you'll also receive comprehensive training, flexible working options, benefits, and a bonus scheme. Working hours: Monday - Friday - 45 hours 8am - 5pm, fluctuates 1 in 2 Saturdays 8am-1pm Salary: up to £36,319+ OTE/ Bonus You can find out more about Our story here Volvo Cars - United Kingdom About this opportunity As a skilled technician, you will become part of a team of experts supporting one of our well-known retailers. Full manufacturer training is provided, so specific brand experience is not required. You will also receive ongoing training at Volvo's training and development centre to keep you up to date with the latest technology. Key responsibilities Servicing and maintenance of all vehicles across the brand. Electrical, mechanical, and hydraulic fault diagnosis and repair, this work may include warranty approved work in line with our brand parameters. Department of Transport (MOT) testing duties (if qualified) Completing job cards and electronic write ups on franchise platforms Completion of electronic vehicle health checks (eVHC's) Support Apprentice Technicians as required. What you'll bring Previous experience as a Vehicle Technician/Mechanic (or transferable skills within a similar role) with technical expertise to work at pace. A team-player who is comfortable operating with set processes and procedures. A qualified Vehicle Technician with an industry recognised qualification, ideally level 3 but level 2 will be considered (IMI, City & Guilds or equivalent) Ability to carry out MOT's is desirable, but not essential as full training will be offered. Motivated, dedicated and organised with a focus on Health & Safety in the workplace. What's on offer 25 days holiday per year (plus Bank Holidays) Benefits platform with employee support programme Discounted rates of vehicle parts and servicing Opportunities for training and career progression Pensions scheme Life insurance Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Volvo's Retailers welcome applications from candidates of any background who have relevant repair, maintenance, and servicing vehicles experience, including those from other industries who have transferable skills and competencies. If you can demonstrate good mechanical and electrical competencies with an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career!
Jun 17, 2025
Full time
Vehicle Technician Career Opportunity Want to work with a brand pioneering vehicle technology? Volvo we want to disrupt the auto industry and be a leader in safety - and for that we need you. We have exciting opportunity for an experienced Vehicle Technician (Service Technician/ MOT Tester) to join one of our Retailers based in Nottingham. Our retailers offer a safe and friendly environment featuring state-of-the-art facilities, equipment, and workshop technology. You'll be part of a fantastic team working with a brand dedicated to making life easier, better, and safer for everyone. As part of your employment, you'll also receive comprehensive training, flexible working options, benefits, and a bonus scheme. Working hours: Monday - Friday - 45 hours 8am - 5pm, fluctuates 1 in 2 Saturdays 8am-1pm Salary: up to £36,319+ OTE/ Bonus You can find out more about Our story here Volvo Cars - United Kingdom About this opportunity As a skilled technician, you will become part of a team of experts supporting one of our well-known retailers. Full manufacturer training is provided, so specific brand experience is not required. You will also receive ongoing training at Volvo's training and development centre to keep you up to date with the latest technology. Key responsibilities Servicing and maintenance of all vehicles across the brand. Electrical, mechanical, and hydraulic fault diagnosis and repair, this work may include warranty approved work in line with our brand parameters. Department of Transport (MOT) testing duties (if qualified) Completing job cards and electronic write ups on franchise platforms Completion of electronic vehicle health checks (eVHC's) Support Apprentice Technicians as required. What you'll bring Previous experience as a Vehicle Technician/Mechanic (or transferable skills within a similar role) with technical expertise to work at pace. A team-player who is comfortable operating with set processes and procedures. A qualified Vehicle Technician with an industry recognised qualification, ideally level 3 but level 2 will be considered (IMI, City & Guilds or equivalent) Ability to carry out MOT's is desirable, but not essential as full training will be offered. Motivated, dedicated and organised with a focus on Health & Safety in the workplace. What's on offer 25 days holiday per year (plus Bank Holidays) Benefits platform with employee support programme Discounted rates of vehicle parts and servicing Opportunities for training and career progression Pensions scheme Life insurance Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Volvo's Retailers welcome applications from candidates of any background who have relevant repair, maintenance, and servicing vehicles experience, including those from other industries who have transferable skills and competencies. If you can demonstrate good mechanical and electrical competencies with an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career!
Want to work with a brand pioneering vehicle technology? Volvo we want to disrupt the auto industry and be a leader in safety - and for that we need you. We have an exciting opportunity for an experienced Service Technician/ MOT Tester to join one TMS Volvo Hinckley. The safe and friendly environment features state-of-the-art facilities, equipment, and workshop technology. You'll be part of a fantastic team working with a brand dedicated to making life easier, better, and safer for everyone. As part of your employment, you'll also receive comprehensive training, excellent benefits, and a bonus scheme. You can find out more about Our story here Volvo Cars - United Kingdom Our UK Technicians (2) Volvo Car UK: Life LinkedIn About this opportunity As a skilled technician, you will become part of a team of experts supporting one of our Retailers TMS, Volvo, Hinckley. Full manufacturer training is provided, so specific brand experience is not required. You will also receive regular training at Volvo's training and development centre to keep you up to date with the latest technology. Key responsibilities Service and repair vehicles of all makes and models Carry out PDI/preparation of new/used vehicles to manufacturers' standards To carry out all work effectively and within the manufacturer repair times To accurately record all details on the relevant job card(s) Ensure all work is carried out to high/manufacturers' standards Carry out MOT tests on a range of vehicles in accordance with DVSA guidelines To maintain the highest level of customer satisfaction at all times To maintain and update your individual experience, skills and knowledge through training programmes Keep work areas clean and tidy, organised and safe from hazards to health and safety standards and requirements Be able to liaise effectively with colleagues and customers at all levels in a polite, professional and efficient manner What you'll bring Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. A qualified Vehicle Technician with an industry recognised qualification, ideally level 3 but level 2 will be considered (IMI, City & Guilds or equivalent) A team-player who is comfortable operating with set processes and procedures. Full UK Driving licence. Motivated, dedicated and organised with a focus on Health & Safety in the workplace. MOT License would be desirable, but not essential as full training will be offered. What's on offer 25 days annual leave (plus 8 bank holidays) Staff mental/physical health & wellbeing support Contributory pension scheme Private medical insurance after 3 years' service Life insurance after 3 years' service Discounted car purchase scheme Discounted service/parts/bodyshop scheme Staff new car scheme Manufacturer training and development Staff referral scheme Birthday and year end gifts Working hours : 8.30-5pm Monday-Friday, plus Saturday on a rota 8.30-12.30pm. Salary: (depending on level of experience) + overtime available Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Volvo's Retailers welcome applications from candidates of any background who have relevant repair, maintenance, and servicing vehicles experience, including those from other industries who have transferable skills and competencies. If you can demonstrate good mechanical and electrical competencies with an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career
Jun 17, 2025
Full time
Want to work with a brand pioneering vehicle technology? Volvo we want to disrupt the auto industry and be a leader in safety - and for that we need you. We have an exciting opportunity for an experienced Service Technician/ MOT Tester to join one TMS Volvo Hinckley. The safe and friendly environment features state-of-the-art facilities, equipment, and workshop technology. You'll be part of a fantastic team working with a brand dedicated to making life easier, better, and safer for everyone. As part of your employment, you'll also receive comprehensive training, excellent benefits, and a bonus scheme. You can find out more about Our story here Volvo Cars - United Kingdom Our UK Technicians (2) Volvo Car UK: Life LinkedIn About this opportunity As a skilled technician, you will become part of a team of experts supporting one of our Retailers TMS, Volvo, Hinckley. Full manufacturer training is provided, so specific brand experience is not required. You will also receive regular training at Volvo's training and development centre to keep you up to date with the latest technology. Key responsibilities Service and repair vehicles of all makes and models Carry out PDI/preparation of new/used vehicles to manufacturers' standards To carry out all work effectively and within the manufacturer repair times To accurately record all details on the relevant job card(s) Ensure all work is carried out to high/manufacturers' standards Carry out MOT tests on a range of vehicles in accordance with DVSA guidelines To maintain the highest level of customer satisfaction at all times To maintain and update your individual experience, skills and knowledge through training programmes Keep work areas clean and tidy, organised and safe from hazards to health and safety standards and requirements Be able to liaise effectively with colleagues and customers at all levels in a polite, professional and efficient manner What you'll bring Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. A qualified Vehicle Technician with an industry recognised qualification, ideally level 3 but level 2 will be considered (IMI, City & Guilds or equivalent) A team-player who is comfortable operating with set processes and procedures. Full UK Driving licence. Motivated, dedicated and organised with a focus on Health & Safety in the workplace. MOT License would be desirable, but not essential as full training will be offered. What's on offer 25 days annual leave (plus 8 bank holidays) Staff mental/physical health & wellbeing support Contributory pension scheme Private medical insurance after 3 years' service Life insurance after 3 years' service Discounted car purchase scheme Discounted service/parts/bodyshop scheme Staff new car scheme Manufacturer training and development Staff referral scheme Birthday and year end gifts Working hours : 8.30-5pm Monday-Friday, plus Saturday on a rota 8.30-12.30pm. Salary: (depending on level of experience) + overtime available Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Volvo's Retailers welcome applications from candidates of any background who have relevant repair, maintenance, and servicing vehicles experience, including those from other industries who have transferable skills and competencies. If you can demonstrate good mechanical and electrical competencies with an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career
Do you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role? We'd love to hear from you! HSF Volvo Guildford are looking for a highly motivated Service Advisor who will take pride in bringing Volvo Cars' brand values to life, while ensuring all clients have a positive customer experience. You'll join a fantastic team and work alongside a brand who have made it their mission to make life easier, better and safer for everyone. As part of your employment, you'll also receive excellent benefits, superb career development opportunities and a bonus scheme. You can find out more about Our story here Volvo Cars - United Kingdom About this opportunity The Service Advisor will maintain excellent customer service by working with customers to determine their requirements, agreeing timeframes, and working with technicians to convey the customers' concerns with accurate descriptions. To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills. Key responsibilities Welcoming customers and explaining the services offered Listening and documenting customers' vehicle concerns and passing the information to the Technicians Consulting with Technicians about repairs and possible alternatives to expensive work Answering questions about service outcomes (after consulting with the Technician if necessary) Liaising with customers to schedule service appointments Advising customers about warranty protections and potential cost savings Estimating vehicle repair costs and the time it will take for repairs to be completed Finding new customers and marketing the car dealership services to them Verifying if the cars brought to the dealership have insurance coverage Arranging test drives with Technicians to confirm customer concerns Resolving possible customer complaints Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department. Advising on technical queries and concerns. Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle. Upsell and finalising invoices on completion or work carried out What you'll bring Motivated, with a proactive approach to customer service. Enjoy the challenge of influencing the success of the Service department. Customer relations experience. Excellent interpersonal and organisational skills and be well presented. Must be IT literate, and a working knowledge of Kerridge would be advantageous. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.
Jun 16, 2025
Full time
Do you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role? We'd love to hear from you! HSF Volvo Guildford are looking for a highly motivated Service Advisor who will take pride in bringing Volvo Cars' brand values to life, while ensuring all clients have a positive customer experience. You'll join a fantastic team and work alongside a brand who have made it their mission to make life easier, better and safer for everyone. As part of your employment, you'll also receive excellent benefits, superb career development opportunities and a bonus scheme. You can find out more about Our story here Volvo Cars - United Kingdom About this opportunity The Service Advisor will maintain excellent customer service by working with customers to determine their requirements, agreeing timeframes, and working with technicians to convey the customers' concerns with accurate descriptions. To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills. Key responsibilities Welcoming customers and explaining the services offered Listening and documenting customers' vehicle concerns and passing the information to the Technicians Consulting with Technicians about repairs and possible alternatives to expensive work Answering questions about service outcomes (after consulting with the Technician if necessary) Liaising with customers to schedule service appointments Advising customers about warranty protections and potential cost savings Estimating vehicle repair costs and the time it will take for repairs to be completed Finding new customers and marketing the car dealership services to them Verifying if the cars brought to the dealership have insurance coverage Arranging test drives with Technicians to confirm customer concerns Resolving possible customer complaints Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department. Advising on technical queries and concerns. Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle. Upsell and finalising invoices on completion or work carried out What you'll bring Motivated, with a proactive approach to customer service. Enjoy the challenge of influencing the success of the Service department. Customer relations experience. Excellent interpersonal and organisational skills and be well presented. Must be IT literate, and a working knowledge of Kerridge would be advantageous. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.
Job title: Service Advisor Location: Stockport Contract Type: Permanent, Full-Time Salary: Up to 28k per annum and of OTE 32K, plus £6,000 bonus uncapped Hours: 42 hours per week, Monday - Friday 08:00 - 18:00, Saturdays on a rotational basis 08:00 - 13:00 About the role: This is a fantastic opportunity for you to develop your career with a premium brand Volvo, where you will be joining a friendly and efficient Aftersales department that is led by the Service Manager. We will ensure you feel part of the team from the very start and help to develop your skills and knowledge through continuous training and one to one catch up meetings. Our Service Advisors play an important role in providing our customers with a personalised, premium experience as they come back to us time and time again for servicing, MOT and repairs. It is their job to show off their knowledge and expertise so that our customers have all the information they require when making decisions about the servicing of their vehicle. With this in mind, we provide ongoing training and development opportunities for our Service Advisors through customer experience workshops. What you'll do: Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made About you: You will have heaps of energy, a warm personality and a real passion for delivering first class customer experiences. You will have excellent communication skills and the ability to build rapport easily and are able to explain technical information clearly and concise. Previous experience using Kerridge also known as ADP would be an advantage. For this role you will need to be able to maintain accurate customers records. You will be a great team player but be able to work independently also. We want to hear from you if you have worked in a similar role within the automotive industry or have a passion for customer service and cars! If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. Benefits: We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package. Competitive salaries with clear pay scales in place as you develop Generous annual leave allowance that increases with length of service Eligibility to join one of our colleague car plans and cycle to work scheme Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay) Critical illness cover after 2 years plus life assurance and free will writing service Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being We are an equal opportunities employer, committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's license check will also be carried out.
Jun 16, 2025
Full time
Job title: Service Advisor Location: Stockport Contract Type: Permanent, Full-Time Salary: Up to 28k per annum and of OTE 32K, plus £6,000 bonus uncapped Hours: 42 hours per week, Monday - Friday 08:00 - 18:00, Saturdays on a rotational basis 08:00 - 13:00 About the role: This is a fantastic opportunity for you to develop your career with a premium brand Volvo, where you will be joining a friendly and efficient Aftersales department that is led by the Service Manager. We will ensure you feel part of the team from the very start and help to develop your skills and knowledge through continuous training and one to one catch up meetings. Our Service Advisors play an important role in providing our customers with a personalised, premium experience as they come back to us time and time again for servicing, MOT and repairs. It is their job to show off their knowledge and expertise so that our customers have all the information they require when making decisions about the servicing of their vehicle. With this in mind, we provide ongoing training and development opportunities for our Service Advisors through customer experience workshops. What you'll do: Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made About you: You will have heaps of energy, a warm personality and a real passion for delivering first class customer experiences. You will have excellent communication skills and the ability to build rapport easily and are able to explain technical information clearly and concise. Previous experience using Kerridge also known as ADP would be an advantage. For this role you will need to be able to maintain accurate customers records. You will be a great team player but be able to work independently also. We want to hear from you if you have worked in a similar role within the automotive industry or have a passion for customer service and cars! If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. Benefits: We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package. Competitive salaries with clear pay scales in place as you develop Generous annual leave allowance that increases with length of service Eligibility to join one of our colleague car plans and cycle to work scheme Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay) Critical illness cover after 2 years plus life assurance and free will writing service Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being We are an equal opportunities employer, committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive a driver's license check will also be carried out.
Vehicle Technician - Volvo Maidenhead Salary: £28,000 basic OTE £33,000+ (plus opportunity to earn an additional £1,000 per month in bonuses) Location: Maidenhead About Us Endeavour Automotive is one of the UK's fastest-growing dealer groups, proudly representing global brands such as Volvo, Hyundai, LEVC, Lotus and Polestar across 16 dealerships in London, Buckinghamshire, Hertfordshire, and Essex. We currently have a superb opportunity for a Level 2 or Level 3 Vehicle Technician to join our dynamic and skilled team at our Volvo dealership in Maidenhead. What You'll Do In this hands-on role, you'll carry out vehicle maintenance, servicing, MOT testing (if certified), and diagnostics in line with manufacturer and regulatory standards. You'll work to meet customer expectations around turnaround time, quality, and overall satisfaction-while showing a genuine passion for the brand and products we offer. Who You Are You'll be a proactive, punctual, and motivated technician with a strong work ethic and a commitment to continuous personal development. You take pride in the quality of your work, are comfortable using PCs, and thrive in a collaborative team environment. We're ideally looking for: NVQ Level 2 or 3 qualification in vehicle maintenance (Level 3 preferred) MOT license (desirable but not essential) A detail-oriented mindset and great organisational skills Someone who values training and takes ownership of their development Good communication and PC literacy Working Hours & Benefits Full-time, 45-hour week Monday to Friday: 8:00am - 5:00pm (with 30 min break) 1 in 3 Saturdays: 8:30am - 12:30pm 22 days' holiday per year plus bank holidays Monthly performance bonus opportunities (up to £1,000 extra per month) - regularly achieved by our team Ongoing manufacturer training and personal development Supportive and friendly team culture Regular social events , including team dinners and celebrations of our successes If you're looking for a long-term career with real progression in a company that invests in you, we'd love to hear from you. Apply now and become part of a growing team where your skills, energy and attitude are truly valued.
Jun 07, 2025
Full time
Vehicle Technician - Volvo Maidenhead Salary: £28,000 basic OTE £33,000+ (plus opportunity to earn an additional £1,000 per month in bonuses) Location: Maidenhead About Us Endeavour Automotive is one of the UK's fastest-growing dealer groups, proudly representing global brands such as Volvo, Hyundai, LEVC, Lotus and Polestar across 16 dealerships in London, Buckinghamshire, Hertfordshire, and Essex. We currently have a superb opportunity for a Level 2 or Level 3 Vehicle Technician to join our dynamic and skilled team at our Volvo dealership in Maidenhead. What You'll Do In this hands-on role, you'll carry out vehicle maintenance, servicing, MOT testing (if certified), and diagnostics in line with manufacturer and regulatory standards. You'll work to meet customer expectations around turnaround time, quality, and overall satisfaction-while showing a genuine passion for the brand and products we offer. Who You Are You'll be a proactive, punctual, and motivated technician with a strong work ethic and a commitment to continuous personal development. You take pride in the quality of your work, are comfortable using PCs, and thrive in a collaborative team environment. We're ideally looking for: NVQ Level 2 or 3 qualification in vehicle maintenance (Level 3 preferred) MOT license (desirable but not essential) A detail-oriented mindset and great organisational skills Someone who values training and takes ownership of their development Good communication and PC literacy Working Hours & Benefits Full-time, 45-hour week Monday to Friday: 8:00am - 5:00pm (with 30 min break) 1 in 3 Saturdays: 8:30am - 12:30pm 22 days' holiday per year plus bank holidays Monthly performance bonus opportunities (up to £1,000 extra per month) - regularly achieved by our team Ongoing manufacturer training and personal development Supportive and friendly team culture Regular social events , including team dinners and celebrations of our successes If you're looking for a long-term career with real progression in a company that invests in you, we'd love to hear from you. Apply now and become part of a growing team where your skills, energy and attitude are truly valued.