P Louise

ROLE: Children's Entertainer Working in the P Louise Empire, being the face of the brand on the shop floor. Full time and Part time available Role Overview: As a Children's Entertainer at P Louise, you will be responsible for bringing joy and excitement to our young audience through creative performances, games, and activities. You will work closely with the team to ensure that every child enjoys an engaging and safe experience. Key Responsibilities: Host and perform engaging and interactive activities for children, including dances, crafts and games. Ensure a fun and safe environment Interact with children in a positive and approachable manner, ensuring they have an enjoyable experience. Collaborate with other team members to plan and deliver large-scale events and seasonal activities. Running and overseeing our children's party packages, which are now almost fully booked until 2026. These range from silver, gold and platinum and involve different activities and food. Adapt to various age groups and personalities, ensuring that the entertainment suits different preferences. Maintain a positive attitude, professionalism, and enthusiasm in all interactions. Help with set-up and clean-up of entertainment areas Qualifications and Skills: Previous experience in children's entertainment, performance, or similar roles is highly desirable. Strong communication skills and a natural ability to engage with children and families. Creative and enthusiastic personality . Ability to think on your feet and adapt to unexpected situations. Strong organisational skills and the ability to manage time effectively. A positive attitude, reliability, and a team-oriented approach. A background in performing arts, drama, music, or dance is a plus. Must be able to pass background checks as required Why Join Us? A fun and supportive work environment where creativity thrives. Opportunities for growth and professional development. Competitive benefits. Store discount and access to company events Work with a team that shares your passion SATURDAY AND SCHOOL HOLIDAYS ARE REQUIRED.

ROLE: Floor Supervisor DESCRIPTION: 3 Year Experience Required. We are looking for a Floor Supervisor who will oversee daily floor operations, ensuring smooth service, team coordination, and maintaining a positive and welcoming atmosphere. This role requires a hands-on, proactive leader who thrives in a fast-paced environment, is solution-oriented, and leads by example. You will be responsible for managing the floor team, optimising customer satisfaction, and working closely with the management team to enhance the overall performance of the café. Key Responsibilities: Team Leadership: Lead, motivate, and train the front-of-house team (servers, bartenders, hosts) to provide exceptional service. Monitor staff performance and ensure that all team members follow service standards, protocols, and policies. Customer Experience: Ensure guests have an outstanding experience from arrival to departure. Resolve any customer complaints or issues promptly, ensuring every guest feels valued and heard. Operational Management: Oversee the daily operations of the floor, including managing reservations, guest flow, and coordinating the staff to ensure efficient service. Handle opening and closing duties, ensuring the café is prepared for service. Staff Scheduling & Coordination: Assist with creating staff schedules, ensuring proper coverage during peak times. Ensure that the floor is adequately staffed and that all roles are being fulfilled effectively. Quality Control: Monitor food and drink quality during service to ensure the Pink Island Cafe's standards are being met. Address any discrepancies with kitchen or bar staff as necessary. Collaboration: Work alongside the kitchen to ensure seamless communication and cooperation between front and back-of-house operations. Training & Development: Provide ongoing training and development to the floor team to help them grow within the company. Lead by example, offering guidance and constructive feedback. Benefits: Competitive salary based on experience. Opportunity for career growth and development. Free teas and coffees. Free gym access. Staff discounts on P Louise products and services. A fun and vibrant work environment. Moody Monday (a fun initiative where Mondays are made better with treats and surprises Schedule: Full flexibility required, weekends REQUIRED