There's a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers' needs into the best software, selling, coding, or keeping our business running smoothly, we're united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers. What you will work on As our Functional Consultant CE, you are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge of the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects is fluent in English (oral and written) What we offer A fast-growing and international environment with offices in beautiful Ghent (Belgium), bustling Atlanta (USA) and lively London (UK). Working with future-ready water and energy companies and building valuable utility expertise. Internal mobility, developing your career through various educational programs and growth paths. An entrepreneurial mindset where you have a direct impact on our growth journey. An open environment where we understand the importance of taking a break to recharge and achieve the best results. We make it a priority to celebrate milestones, both big and small. Onboarding, learning and buddy programs to get ready for a smooth start in your new job. A flexible and inclusive working environment - where people can just be who they are, and where we offer flexible options for hybrid working so you can work in a way that suits you best. Competitive perks & benefits, because we want to help you reach your full potential, both at work and in your personal life. A lot of fun moments with an eye for sports, celebration and wellbeing, important for maintaining a healthy work-life balance.
Jun 24, 2025
Full time
There's a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers' needs into the best software, selling, coding, or keeping our business running smoothly, we're united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers. What you will work on As our Functional Consultant CE, you are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge of the Utility market, and transfer knowledge to other colleagues contribute on growing our CE capabilities and UMAX product offering Our ideal candidate is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects is fluent in English (oral and written) What we offer A fast-growing and international environment with offices in beautiful Ghent (Belgium), bustling Atlanta (USA) and lively London (UK). Working with future-ready water and energy companies and building valuable utility expertise. Internal mobility, developing your career through various educational programs and growth paths. An entrepreneurial mindset where you have a direct impact on our growth journey. An open environment where we understand the importance of taking a break to recharge and achieve the best results. We make it a priority to celebrate milestones, both big and small. Onboarding, learning and buddy programs to get ready for a smooth start in your new job. A flexible and inclusive working environment - where people can just be who they are, and where we offer flexible options for hybrid working so you can work in a way that suits you best. Competitive perks & benefits, because we want to help you reach your full potential, both at work and in your personal life. A lot of fun moments with an eye for sports, celebration and wellbeing, important for maintaining a healthy work-life balance.
You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX solution at our customers' premises in the UK. The role is UK based and requires relevant ERP implementation experience within the Billing domain. UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs to serve. As our Functional Consultant, you are the link between Business and IT manage customer expectations , and translate Business & Functional requirements into application solutions attend workshops & meetings with the customer onsite follow up on testing and guarantee quality of the solution contribute to the further evolution of the Itineris standard UMAX solution take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers ) also collaborate closely with the Project Manage r and Service Delivery Consultants participate in the project progress meetings and proactively i dentify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledg e within the Utility market, and transfer knowledge to other colleagues Our ideal candidate has strong analytical skills (master's degree or equivalent through experience) experience with Billing processes is a MUST has at least 4 -7 years' experience as a Functional Consultant in the context of large, complex ERP/CRM project implementations is expert in identifying business requirements and has an excellent understanding of customers' business processes experience with Microsoft Dynamics 365 is a 'plus' has excellent oral and written communications skills is willing to travel - depending on the project implementation phase - to the client (Reading area) is a dynamic team player with true problem-solving mentality is hands-on , likes to take initiatives and is driven by quality is 100% customer oriented and adapts swiftly to fast-paced and quickly changing environments We offer you a warm welcome ! Enthusiastic colleagues will help you integrate and quickly feel at ease with us to gain valuable experience in a fast-changing technological market in-depth initial training, long term career development and personal growth an attractive & competitive salary with fringe benefits an excellent work-life balance and a lot of 'fun ' moments!
Jun 19, 2025
Full time
You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX solution at our customers' premises in the UK. The role is UK based and requires relevant ERP implementation experience within the Billing domain. UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs to serve. As our Functional Consultant, you are the link between Business and IT manage customer expectations , and translate Business & Functional requirements into application solutions attend workshops & meetings with the customer onsite follow up on testing and guarantee quality of the solution contribute to the further evolution of the Itineris standard UMAX solution take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers ) also collaborate closely with the Project Manage r and Service Delivery Consultants participate in the project progress meetings and proactively i dentify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously develop and extend your knowledg e within the Utility market, and transfer knowledge to other colleagues Our ideal candidate has strong analytical skills (master's degree or equivalent through experience) experience with Billing processes is a MUST has at least 4 -7 years' experience as a Functional Consultant in the context of large, complex ERP/CRM project implementations is expert in identifying business requirements and has an excellent understanding of customers' business processes experience with Microsoft Dynamics 365 is a 'plus' has excellent oral and written communications skills is willing to travel - depending on the project implementation phase - to the client (Reading area) is a dynamic team player with true problem-solving mentality is hands-on , likes to take initiatives and is driven by quality is 100% customer oriented and adapts swiftly to fast-paced and quickly changing environments We offer you a warm welcome ! Enthusiastic colleagues will help you integrate and quickly feel at ease with us to gain valuable experience in a fast-changing technological market in-depth initial training, long term career development and personal growth an attractive & competitive salary with fringe benefits an excellent work-life balance and a lot of 'fun ' moments!