Desk Based Loss Adjuster - Starting Salary: £34,000 (depending on location, skills, experience, and qualifications) Are you someone who's passionate about insurance and ready to take the next step in your career? Do you have a solid understanding of household building reinstatement and love working with people? If you're looking for a role where you can make a real difference and bring your ideas to life, this could be the perfect fit. A bit about the job: You'll be helping customers who've experienced damage to their homes from things like water leaks, fire, or storms. You'll join a team of around 30 specialists who manage claims virtually, up to £10,000. From start to finish, you'll own each claim - keeping things moving, supporting customers, and making sure everything's resolved smoothly. You'll also work closely with our field teams and suppliers to get the job done right. Skills and experience we're looking for: Experience in household/residential insurance. A good understanding of building repair and damage assessment. Ability to assess reinstatement works using photos and video. Knowledge of building materials, standards, and mitigation. Strong communication and stakeholder management skills. Experience in building reinstatement schedules. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. Starting salary from £34,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - up to 8% of annual salary Generous pension scheme - Aviva will contribute up to 14% 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days Up to 40% discount on Aviva products and other retailer discounts Up to £1,200 of free Aviva shares per year Supportive policies including parental and carer's leave Flexible benefits including cycle to work sustainability options and our recently added Private Medical Cover 3 paid volunteering days to support your community Smart working - around 50% of your time in the office Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still love to hear from you. We also consider all forms of flexible working, including part-time and job shares. Most of our people are smart working - spending around 50% of their time in our offices. We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please email us to let us know if you have a disclosed disability, and we'll make sure you get an interview. Ready to apply? We'd love it if you could submit your application online. If you need an alternative way to apply, just send an email to
Aug 02, 2025
Full time
Desk Based Loss Adjuster - Starting Salary: £34,000 (depending on location, skills, experience, and qualifications) Are you someone who's passionate about insurance and ready to take the next step in your career? Do you have a solid understanding of household building reinstatement and love working with people? If you're looking for a role where you can make a real difference and bring your ideas to life, this could be the perfect fit. A bit about the job: You'll be helping customers who've experienced damage to their homes from things like water leaks, fire, or storms. You'll join a team of around 30 specialists who manage claims virtually, up to £10,000. From start to finish, you'll own each claim - keeping things moving, supporting customers, and making sure everything's resolved smoothly. You'll also work closely with our field teams and suppliers to get the job done right. Skills and experience we're looking for: Experience in household/residential insurance. A good understanding of building repair and damage assessment. Ability to assess reinstatement works using photos and video. Knowledge of building materials, standards, and mitigation. Strong communication and stakeholder management skills. Experience in building reinstatement schedules. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. Starting salary from £34,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - up to 8% of annual salary Generous pension scheme - Aviva will contribute up to 14% 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days Up to 40% discount on Aviva products and other retailer discounts Up to £1,200 of free Aviva shares per year Supportive policies including parental and carer's leave Flexible benefits including cycle to work sustainability options and our recently added Private Medical Cover 3 paid volunteering days to support your community Smart working - around 50% of your time in the office Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we'd still love to hear from you. We also consider all forms of flexible working, including part-time and job shares. Most of our people are smart working - spending around 50% of their time in our offices. We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please email us to let us know if you have a disclosed disability, and we'll make sure you get an interview. Ready to apply? We'd love it if you could submit your application online. If you need an alternative way to apply, just send an email to
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Aug 02, 2025
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract after training. Allocated shift pattern between 08:00 - 18:00, Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We have several vacancies within the Protection Centre of Excellence area where you'll play a vital role as the face of Aviva, ensuring our customers and Financial Advisors feel supported and cared for, every step of the way. They expect a great service, delivered by a great team so we don't do 'ordinary' and we're not looking for 'run of the mill', we're looking for exceptional people who bring their whole self to work, who want to do a brilliant job and who love taking care of others. We handle 2000+ calls a day and there's lots of variety, so no two days feel the same. We pride ourselves on having great conversations, ensuring we deliver a great first impression. If you like the sound of it and want to be part of an amazing team, we'd love to hear from you. We'll ensure you're fully supported, offering you full product and system training and you'll work with a clear pay progression framework which rewards your development within the role. Skills and experience we're looking for: Ability to have great conversations using strong communication and collaboration skills A positive mind-set & can-do attitude being self-motivated with a passion for delivering great customer service Ability to navigate IT systems Good decision making & problem solving Effective verbal and written communication skills Please note this job role is not sponsorable under the Home Office points based system. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on location, skills, experience, and qualifications) Our standard full-time contracts are for 35 hours per week (with options for part time working) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please send me an e-main on .
Are you looking to elevate your career while having more time to connect with your customers? Aviva is offering an exciting opportunity for a dedicated Loss Adjuster to join our team. In this role, you'll handle large property claims and enjoy the benefits of working directly with a leading insurer. Here at Aviva, we are currently in the market for a or Loss Adjuster a home based position, visitin click apply for full job details
Aug 01, 2025
Full time
Are you looking to elevate your career while having more time to connect with your customers? Aviva is offering an exciting opportunity for a dedicated Loss Adjuster to join our team. In this role, you'll handle large property claims and enjoy the benefits of working directly with a leading insurer. Here at Aviva, we are currently in the market for a or Loss Adjuster a home based position, visitin click apply for full job details
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Starting salary between £25,400 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Dalma Kovacs -
Jul 14, 2025
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Starting salary between £25,400 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Dalma Kovacs -
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Starting salary between £25,400 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Dalma Kovacs -
Jul 14, 2025
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Starting salary between £25,400 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Dalma Kovacs -
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Starting salary between £25,400 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Dalma Kovacs -
Jul 14, 2025
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Starting salary between £25,400 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Dalma Kovacs -
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Starting salary between £25,400 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Dalma Kovacs -
Jul 14, 2025
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Starting salary between £25,400 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Dalma Kovacs -
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Starting salary between £25,400 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Dalma Kovacs -
Jul 14, 2025
Full time
Customer Advisor - Private Medical Insurance - Starting salary between £25,400 to £28,500 (depending on hours, skills, and experience) plus additional benefits Do you love helping people and making a real difference? Are you someone who thrives in a fast-paced environment and builds great relationships with ease? If you're passionate about delivering brilliant service and supporting people when they need it most - we'd love to hear from you. Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18-week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract after training which has an enhanced salary of up to £31,200. Flexible shift pattern between 08:00 - 18:30, Monday - Friday and one Saturday shift every six weeks, 09:00 - 13:00. A bit about the job You'll be the first point of contact for customers making a health insurance claim. Whether it's booking an appointment, sorting out a bill, or arranging overnight care - you'll guide them through every step. You'll help customers access the private treatment they need, from outpatient tests to aftercare. You'll also handle occasional complaints, with full support from your team. It's a role that really matters - and one where you can make a big impact. Skills and experience we're looking for Great communication skills and experience in a customer-facing role. Empathy and the ability to support people through difficult times. A natural problem-solver who asks the right questions to get things done. Detail-focused and confident making decisions based on facts. Insurance or financial services experience is a bonus - but not essential. What you'll get for this role Starting salary between £25,400 to £28,500 (depending on hours, location, skills, and experience) Bonus opportunity - 6% of annual salary, Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please contact Dalma Kovacs -
