About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Machine Learning and AI at Trainline Machine learning is at the heart of Trainline's mission to help millions of people make sustainable travel choices every day. Our AI systems power critical aspects of our platform, including: AI agents improving customer support and changing how we travel Advanced search and recommendations capabilities across our mobile and web applications Pricing and routing optimisations to find the best fares for customers Personalised user experiences enhanced by generative AI Data-driven digital marketing systems Our machine learning teams own the complete delivery lifecycle from ideation to production. We work closely with stakeholders across the business to expand the understanding and impact of machine learning and AI throughout Trainline. We are looking for a Machine Learning Engineer to join the Product ML team to help shape the future of train travel. You will build highly innovative AI and ML products working alongside engineers, scientists and product managers to tackle complex challenges by combining Trainline's rich data sets with cutting edge algorithms. What unites our team is an expertise in the field, a love of what we do and the desire to create impactful solutions to support Trainline's goals of encouraging sustainable travel. As a part of Trainline you will be joining an environment where learning and development is top priority. You will have the opportunity to work with fellow ML enthusiasts on large-scale production systems, delivering highly impactful products that make a difference to our millions of users. As a Machine Learning Engineer at Trainline you will Work in cross-functional teams combining data scientists, software, data and machine learning engineers, and product managers Design and deliver NLP based machine learning systems at scale that drive measurable impact for our business Own the full end to end machine learning delivery lifecycle including data exploration, feature engineering, model selection and tuning, offline and online evaluation, deployments and maintenance Partner with stakeholders to propose innovative data products that leverage Trainline's extensive datasets and state of the art algorithms Create the tools, frameworks and libraries that enable the acceleration of our ML products delivery and improve our workflows Take an active part in our AI and ML community and foster a culture of rigorous learning and experimentation We'd love to hear from you if you Have an advanced degree in Computer Science, Mathematics or a similar quantitative discipline Understanding of NLP algorithms and techniques and/or experience with Large Language Models (fine tuning, RAG, agents) Are proficient with Python, including open-source data libraries (e.g Pandas, Numpy, Scikit learn etc.) Have experience productionising machine learning models Are an expert in one of predictive modeling, classification, regression, optimisation or recommendation systems Have experience with Spark Have knowledge of DevOps technologies such as Docker and Terraform and ML Ops practices and platforms like ML Flow Have experience with agile delivery methodologies and CI/CD processes and tools Have a broad understanding of data extraction, data manipulation and feature engineering techniques Are familiar with statistical methodologies. Have good communication skills Nice to have Experience with LangGraph or LangChain Experience with transport industry and/or geographical information systems (GIS) Experience with cloud infrastructure Experience with graph technology and/or algorithms Our technology stack Python and associated ML/DS libraries (Scikit-learn, Numpy, LightlGBM, Pandas, LangChain/LangGraph, TensorFlow, etc ) PySpark AWS cloud infrastructure: EMR, ECS, Athena, etc. MLOps: Terraform, Docker, Airflow, MLFlow More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe every day, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Jul 04, 2025
Full time
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Machine Learning and AI at Trainline Machine learning is at the heart of Trainline's mission to help millions of people make sustainable travel choices every day. Our AI systems power critical aspects of our platform, including: AI agents improving customer support and changing how we travel Advanced search and recommendations capabilities across our mobile and web applications Pricing and routing optimisations to find the best fares for customers Personalised user experiences enhanced by generative AI Data-driven digital marketing systems Our machine learning teams own the complete delivery lifecycle from ideation to production. We work closely with stakeholders across the business to expand the understanding and impact of machine learning and AI throughout Trainline. We are looking for a Machine Learning Engineer to join the Product ML team to help shape the future of train travel. You will build highly innovative AI and ML products working alongside engineers, scientists and product managers to tackle complex challenges by combining Trainline's rich data sets with cutting edge algorithms. What unites our team is an expertise in the field, a love of what we do and the desire to create impactful solutions to support Trainline's goals of encouraging sustainable travel. As a part of Trainline you will be joining an environment where learning and development is top priority. You will have the opportunity to work with fellow ML enthusiasts on large-scale production systems, delivering highly impactful products that make a difference to our millions of users. As a Machine Learning Engineer at Trainline you will Work in cross-functional teams combining data scientists, software, data and machine learning engineers, and product managers Design and deliver NLP based machine learning systems at scale that drive measurable impact for our business Own the full end to end machine learning delivery lifecycle including data exploration, feature engineering, model selection and tuning, offline and online evaluation, deployments and maintenance Partner with stakeholders to propose innovative data products that leverage Trainline's extensive datasets and state of the art algorithms Create the tools, frameworks and libraries that enable the acceleration of our ML products delivery and improve our workflows Take an active part in our AI and ML community and foster a culture of rigorous learning and experimentation We'd love to hear from you if you Have an advanced degree in Computer Science, Mathematics or a similar quantitative discipline Understanding of NLP algorithms and techniques and/or experience with Large Language Models (fine tuning, RAG, agents) Are proficient with Python, including open-source data libraries (e.g Pandas, Numpy, Scikit learn etc.) Have experience productionising machine learning models Are an expert in one of predictive modeling, classification, regression, optimisation or recommendation systems Have experience with Spark Have knowledge of DevOps technologies such as Docker and Terraform and ML Ops practices and platforms like ML Flow Have experience with agile delivery methodologies and CI/CD processes and tools Have a broad understanding of data extraction, data manipulation and feature engineering techniques Are familiar with statistical methodologies. Have good communication skills Nice to have Experience with LangGraph or LangChain Experience with transport industry and/or geographical information systems (GIS) Experience with cloud infrastructure Experience with graph technology and/or algorithms Our technology stack Python and associated ML/DS libraries (Scikit-learn, Numpy, LightlGBM, Pandas, LangChain/LangGraph, TensorFlow, etc ) PySpark AWS cloud infrastructure: EMR, ECS, Athena, etc. MLOps: Terraform, Docker, Airflow, MLFlow More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe every day, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. What You'll Be Doing Trainlines Technology & Data teams represent the company's most significant area of investment as we continue to build upon our market positioning of being Europe's most downloaded travel app. As we strive to push the boundaries of what's possible for our users innovating is at the core of how we think and what we do and as Technology and Data teams we continue to challenge ourselves to transform every day and optimise for velocity, quality and costs leveraging emerging technological trends. As part of this mission we are seeking a detail-oriented and data-driven Tech Operations Analyst as part of our Technical Operations team. This role is pivotal in driving operational excellence through data analysis, performance monitoring, and tool optimisation. You will work closely with cross-functional teams to leverage tools such as Jira, Tableau and other data sources, developing dashboards and insights that inform decision-making and enable the establishment of performance baselines. Your key responsibilities will include: Data Analysis & Reporting: Analyse operational data from tools like Jira, Plandek, and OKR platforms to identify trends and inefficiencies. Build dashboards (e.g., Tableau) that provide clear, actionable insights. ️ Tool & Process Management: Optimise Jira usage across teams - from custom field management to workflow configuration - ensuring it aligns with OKRs and supports transparency. OKR & Baseline Tracking: Partner with leadership to define, track, and report on OKRs. Help establish performance baselines to improve forecasting and capacity planning. Cross-Functional Collaboration: Work closely with Engineering, Product, and Data teams to understand requirements, surface the right metrics, and communicate insights clearly. Continuous Improvement: Proactively identify ways to enhance our data quality and streamline operational processes. Stay up to date on best practices in analytics and tooling. What We're Looking For We're seeking a curious, analytical, and collaborative individual who loves working with data and improving how tech teams operate. You should have: Proven experience in a data, operations, or technical analyst role Strong expertise with Jira administration and reporting Hands-on experience building dashboards in Tableau (or similar tools) Familiarity with OKR frameworks and performance metrics Solid understanding of data management, KPIs, and productivity tooling Excellent communication and storytelling skills - you can make complex data simple and actionable Experience in a SaaS, fintech, or tech-led organisation is a plus Knowledge of SQL or Python is beneficial but not essential A degree in Business, Computer Science, Engineering, or related field - or equivalent practical experience More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Jul 03, 2025
Full time
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. What You'll Be Doing Trainlines Technology & Data teams represent the company's most significant area of investment as we continue to build upon our market positioning of being Europe's most downloaded travel app. As we strive to push the boundaries of what's possible for our users innovating is at the core of how we think and what we do and as Technology and Data teams we continue to challenge ourselves to transform every day and optimise for velocity, quality and costs leveraging emerging technological trends. As part of this mission we are seeking a detail-oriented and data-driven Tech Operations Analyst as part of our Technical Operations team. This role is pivotal in driving operational excellence through data analysis, performance monitoring, and tool optimisation. You will work closely with cross-functional teams to leverage tools such as Jira, Tableau and other data sources, developing dashboards and insights that inform decision-making and enable the establishment of performance baselines. Your key responsibilities will include: Data Analysis & Reporting: Analyse operational data from tools like Jira, Plandek, and OKR platforms to identify trends and inefficiencies. Build dashboards (e.g., Tableau) that provide clear, actionable insights. ️ Tool & Process Management: Optimise Jira usage across teams - from custom field management to workflow configuration - ensuring it aligns with OKRs and supports transparency. OKR & Baseline Tracking: Partner with leadership to define, track, and report on OKRs. Help establish performance baselines to improve forecasting and capacity planning. Cross-Functional Collaboration: Work closely with Engineering, Product, and Data teams to understand requirements, surface the right metrics, and communicate insights clearly. Continuous Improvement: Proactively identify ways to enhance our data quality and streamline operational processes. Stay up to date on best practices in analytics and tooling. What We're Looking For We're seeking a curious, analytical, and collaborative individual who loves working with data and improving how tech teams operate. You should have: Proven experience in a data, operations, or technical analyst role Strong expertise with Jira administration and reporting Hands-on experience building dashboards in Tableau (or similar tools) Familiarity with OKR frameworks and performance metrics Solid understanding of data management, KPIs, and productivity tooling Excellent communication and storytelling skills - you can make complex data simple and actionable Experience in a SaaS, fintech, or tech-led organisation is a plus Knowledge of SQL or Python is beneficial but not essential A degree in Business, Computer Science, Engineering, or related field - or equivalent practical experience More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Security We are seeking a highly motivated and detail-oriented Security Operations Engineer to join our dynamic Security Operations Team. As a Security Operations Engineer, you will play a critical role in safeguarding our organization's assets and data by overseeing the management of Trainline's SIEM. This is done by ensuring the SIEM is fully operational and that we have the logs and alerts needed to support incident detection and response efforts. Along with this the Security Operations Engineer will support the wider team in monitoring, analysing, and responding to Security events and incidents. You will ensure that our wider set of Security tools are optimized to their full potential in-line with industry best practice. Create and maintain detailed documentation and provide key insights to management through customized dashboards and reports. If you are passionate about cybersecurity, eager to stay ahead of emerging threats, and looking to grow within a fast-paced and evolving environment, we'd love to hear from you! As a Security Analyst at Trainline, you will Own the management and configuration of our SIEM platform (Splunk), ensuring its fully operational, updated, configured to best practice and providing value for money. Drive the creation of new alerts, working with the wider Security Operations team to ensure appropriate enrichment and value, and support the tuning of noisy alerts. Identify gaps in our logging and manage the onboarding of these from pre-implementation considerations, through to log availability monitoring. Undertake threat hunts to identify gaps in our logging and alerting. Use this along with threat intel to help drive our maturity road map. Support day-to-day management and configuration of other key security tools (for example Crowdstrike). Ensure these are configured and used to their full potential and in line with good industry practices. Collaborate with SMEs across the business to support and advise on the implementation of security best practice across our tooling and processes. Support the wider Security Operations team with the monitoring of our SecOps alert queue. Triage and investigate alerts providing detailed analysis and recommendations on remediation actions. Work with our Incident Management Team to respond to Security incidents. Provide Security analysis to validate and size up the problem, along with making recommendations for containment.Follow up after incidents with post incident review (PIR), ensuring any outstanding actions are tracked, and trends are identified. Continuously develop and improve the documentation for our Security tooling. Ensuring knowledge is shared with the wider team, and that we have standardised responses for reliability issues. Create, maintain, and analyse Security Operations dashboards and reports fed into management and stakeholders across the business. Identify key trends to help inform Trainlines threat landscape and key Security risks. (Once established within the team) join the on-call rota, responding to high priority incidents out-of-hours to ensure uninterrupted protection of mission critical systems and data. Support the wider Security team in our compliance and accreditation activities (GDRP, PCI, ISO12001). We'd love to hear from you if you have Strong technical knowledge, this could be across the domain (Security, Networks, Infrastructure, End User Compute). Hands-on experience with SIEM platforms (Splunk, Microsoft Sentinel, Elastic, etc). Familiarity with other security tools (EDR, Vulnerability Management, Firewalls, IDS). An understanding of cloud platforms (AWS, Azure, GCP) and relevant Security principles. A desire to be continuously upskilling your Security knowledge and skills. Ability to work under pressure and manage multiple priorities in a dynamic environment. Strong analytical and problem-solving skills. Clear communication and documentation skills, notably for PIRs and stakeholder updates. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Jun 27, 2025
Full time
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Security We are seeking a highly motivated and detail-oriented Security Operations Engineer to join our dynamic Security Operations Team. As a Security Operations Engineer, you will play a critical role in safeguarding our organization's assets and data by overseeing the management of Trainline's SIEM. This is done by ensuring the SIEM is fully operational and that we have the logs and alerts needed to support incident detection and response efforts. Along with this the Security Operations Engineer will support the wider team in monitoring, analysing, and responding to Security events and incidents. You will ensure that our wider set of Security tools are optimized to their full potential in-line with industry best practice. Create and maintain detailed documentation and provide key insights to management through customized dashboards and reports. If you are passionate about cybersecurity, eager to stay ahead of emerging threats, and looking to grow within a fast-paced and evolving environment, we'd love to hear from you! As a Security Analyst at Trainline, you will Own the management and configuration of our SIEM platform (Splunk), ensuring its fully operational, updated, configured to best practice and providing value for money. Drive the creation of new alerts, working with the wider Security Operations team to ensure appropriate enrichment and value, and support the tuning of noisy alerts. Identify gaps in our logging and manage the onboarding of these from pre-implementation considerations, through to log availability monitoring. Undertake threat hunts to identify gaps in our logging and alerting. Use this along with threat intel to help drive our maturity road map. Support day-to-day management and configuration of other key security tools (for example Crowdstrike). Ensure these are configured and used to their full potential and in line with good industry practices. Collaborate with SMEs across the business to support and advise on the implementation of security best practice across our tooling and processes. Support the wider Security Operations team with the monitoring of our SecOps alert queue. Triage and investigate alerts providing detailed analysis and recommendations on remediation actions. Work with our Incident Management Team to respond to Security incidents. Provide Security analysis to validate and size up the problem, along with making recommendations for containment.Follow up after incidents with post incident review (PIR), ensuring any outstanding actions are tracked, and trends are identified. Continuously develop and improve the documentation for our Security tooling. Ensuring knowledge is shared with the wider team, and that we have standardised responses for reliability issues. Create, maintain, and analyse Security Operations dashboards and reports fed into management and stakeholders across the business. Identify key trends to help inform Trainlines threat landscape and key Security risks. (Once established within the team) join the on-call rota, responding to high priority incidents out-of-hours to ensure uninterrupted protection of mission critical systems and data. Support the wider Security team in our compliance and accreditation activities (GDRP, PCI, ISO12001). We'd love to hear from you if you have Strong technical knowledge, this could be across the domain (Security, Networks, Infrastructure, End User Compute). Hands-on experience with SIEM platforms (Splunk, Microsoft Sentinel, Elastic, etc). Familiarity with other security tools (EDR, Vulnerability Management, Firewalls, IDS). An understanding of cloud platforms (AWS, Azure, GCP) and relevant Security principles. A desire to be continuously upskilling your Security knowledge and skills. Ability to work under pressure and manage multiple priorities in a dynamic environment. Strong analytical and problem-solving skills. Clear communication and documentation skills, notably for PIRs and stakeholder updates. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing MarTech at Trainline Marketing technology plays a vital role in powering our marketing technology and performance efforts. As a Junior MarTech Analyst, you will be embedded within the acquisition and performance marketing teams, working closely with Marketing Managers, Data Engineers, and MarTech Operations leads. You'll collaborate with cross-functional partners wider data teams to connect, segment, and optimise data flows that drive our advertising platforms. This role offers a great opportunity to develop your technical skills, particularly in SQL and data engineering, while contributing directly to marketing growth and innovation. You'll have the autonomy to support and improve our marketing data infrastructure, helping the team make data-driven decisions that fuel Trainline's success. As a Junior MarTech Analyst at Trainline, you will As a Junior MarTech Analyst, you will work closely with the MarTech Operations Lead and performance marketing teams to support the connection and management of data pipelines between our data platforms and advertising channels. You'll collaborate with stakeholders to: Connect and configure customer, route, and pricing data from our data lake into marketing platforms via rETL and feed management platforms like Census and Channable Segment and manipulate data to ensure it is in the correct format for ad platforms such as Google Ads Provide data content and insights to support performance marketing campaigns and acquisition efforts Diagnose and troubleshoot data integration issues, working with marketing teams to address their evolving needs Assist in upgrading and future-proofing our marketing data infrastructure and processes Communicate clearly with stakeholders to explain data solutions, usage guidelines, and gather feedback for continuous improvement Apply a blend of programming skills, analytical thinking, data analysis and digital marketing expertise to automate and scale our digital marketing activities. Empowering data-driven decision-making We'd love to hear from you if you have Strong SQL skills with the ability to manipulate and segment complex data sets to support marketing platforms Experience working with marketing or advertising data, ideally supporting marketing teams Ability to connect and manage data pipelines between internal data sources and external ad platforms Good communication skills to liaise effectively with marketing stakeholders and explain technical concepts clearly An openness to learning new tools and platforms, with experience in any advertising platforms (e.g., Google Ads, Meta, Tiktok, Snapchat) considered a plus Ability to work independently while contributing ideas and opinions confidently within a collaborative team Comfortable working in a fast-paced, innovative environment pushing the boundaries of marketing technology An interest and passion for AI and how we can explore the boundaries of automation and intelligence More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !
Jun 09, 2025
Full time
About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing MarTech at Trainline Marketing technology plays a vital role in powering our marketing technology and performance efforts. As a Junior MarTech Analyst, you will be embedded within the acquisition and performance marketing teams, working closely with Marketing Managers, Data Engineers, and MarTech Operations leads. You'll collaborate with cross-functional partners wider data teams to connect, segment, and optimise data flows that drive our advertising platforms. This role offers a great opportunity to develop your technical skills, particularly in SQL and data engineering, while contributing directly to marketing growth and innovation. You'll have the autonomy to support and improve our marketing data infrastructure, helping the team make data-driven decisions that fuel Trainline's success. As a Junior MarTech Analyst at Trainline, you will As a Junior MarTech Analyst, you will work closely with the MarTech Operations Lead and performance marketing teams to support the connection and management of data pipelines between our data platforms and advertising channels. You'll collaborate with stakeholders to: Connect and configure customer, route, and pricing data from our data lake into marketing platforms via rETL and feed management platforms like Census and Channable Segment and manipulate data to ensure it is in the correct format for ad platforms such as Google Ads Provide data content and insights to support performance marketing campaigns and acquisition efforts Diagnose and troubleshoot data integration issues, working with marketing teams to address their evolving needs Assist in upgrading and future-proofing our marketing data infrastructure and processes Communicate clearly with stakeholders to explain data solutions, usage guidelines, and gather feedback for continuous improvement Apply a blend of programming skills, analytical thinking, data analysis and digital marketing expertise to automate and scale our digital marketing activities. Empowering data-driven decision-making We'd love to hear from you if you have Strong SQL skills with the ability to manipulate and segment complex data sets to support marketing platforms Experience working with marketing or advertising data, ideally supporting marketing teams Ability to connect and manage data pipelines between internal data sources and external ad platforms Good communication skills to liaise effectively with marketing stakeholders and explain technical concepts clearly An openness to learning new tools and platforms, with experience in any advertising platforms (e.g., Google Ads, Meta, Tiktok, Snapchat) considered a plus Ability to work independently while contributing ideas and opinions confidently within a collaborative team Comfortable working in a fast-paced, innovative environment pushing the boundaries of marketing technology An interest and passion for AI and how we can explore the boundaries of automation and intelligence More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor !