PHOENIX Medical Supplies Ltd.

Digital Data Analyst Runcorn 37.5 hours, working Monday to Friday - Hybrid Working Available £Negotiable depending upon experience As the Digital Data Analyst, your role will focus on delivering data-driven insights with a strong emphasis on product performance and revenue growth. You will be the go-to expert for web and app data collection, tracking metrics, and providing actionable analysis to support Phoenix UK's digital expansion across both B2B and B2C channels. Your responsibilities will include using key data tools to analyze insights, driving business growth through optimized reporting and data-backed recommendations. You will focus on identifying opportunities within the data to support strategic decision-making and enhance overall performance. You will work closely with the Head of Digital and other stakeholders to enable commercial success across digital platforms. Additionally, you'll play a key role in building a pipeline of digital improvements to enhance the overall customer experience and business performance Job Responsibilities Own the Digital Dashboard to deliver commercially focused data and insights. Act as an expert in web, app, and digital marketing data collection. Collaborate with Digital, Finance, and Data Analytics teams to ensure the day-to-day management of the digital dashboard. Collaborating with stakeholders to understand goals, identify opportunities, and support roadmaps through data-driven recommendations. Using analytical techniques to unearth insights and recommendations for various digital challenges. Delivering regular analysis and reporting to the Head of Digital to understand product performance and revenue generation. Work with product owners and digital delivery teams to create a pipeline of improvements across our portfolio of Digital products. Focus on the commercial impact by quantifying the value of insights to prioritise digital efforts that deliver significant ROI and business outcomes. Working with the Data Analytics team to automate reports and dashboards to improve data accessibility for digital products and encourage data-informed decision-making across the business. Key Skills, Knowledge, and Qualifications Experience working in a role with Ecommerce / Retail data for both B2B and B2C Experience with visualisation tools such as Power BI / Looker Experience working in a similar Data Analyst role with Ecommerce / Retail data. GA4 and GTM experience Experience with visualisation tools such as Power BI / Looker Ideally experience with BigQuery/SQL Ability to work with large data sets, writing accurate code and identifying insights Our benefits 25 days (pro rata) paid annual leave plus bank holidays, rising with length of service Medicash- a health cash program to assist with day-to-day healthcare costs, such as eyecare or prescriptions iTrent Financial Wellbeing - a financial wellbeing application which allows for flexible control of your finances Access to High Street discounts Employee Assistance Programme Contributory Pension Scheme Accredited Training Programmes available (Education paid for by the company via the Apprenticeship Scheme) We reserve the right to close this vacancy early if sufficient applications are received INDPMS