HH Global
Baldock, Hertfordshire
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job Our Client Team Administrators work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time. You will be responsible for delivering excellent client service, reporting and project delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers - all in line with KPIs, SLAs, client brief / expectations. You'll play a pivotal role in client account success by providing administration support to ensure the smooth running of our activities. This is a fast-paced role dealing with a variety of marketing andpermanent point of sale projects as well as print in a retail environment. You willbe requiredto build and develop relationships with key stakeholders whilst primarily delivering excellent customer service.You will be a pivotal part of the team by providing administration support to ensure the smooth running of these client accounts. The role operates on a blended basis between the local HH Global office, client site(s) and home as necessary. Key Responsibilities Support the Client Engagement team in delivering exceptional service to the client(s), building and maintaining a full understanding of HH Global's capabilities Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA, recording activity and progress using the designated company tools Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking + distributing various internal and client reports Knowledge, Skills + Experience Business Administration experience within a client services team, directly engaging with clients Numerate with a strong commercial understandingand able to manage multiple projects simultaneously A keen eye for detail plus developed time management and prioritization skills MS 365 capability especially Outlook, Excel, PowerPoint + Word Must be able to commute to the Baldock office on a daily basis Must have experience in office software, including Excel, Word and Outlook and be able to pick up new software training as needed Highly organised, with proven ability to manage and prioritize multiple tasks simultaneously We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job Our Client Team Administrators work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time. You will be responsible for delivering excellent client service, reporting and project delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers - all in line with KPIs, SLAs, client brief / expectations. You'll play a pivotal role in client account success by providing administration support to ensure the smooth running of our activities. This is a fast-paced role dealing with a variety of marketing andpermanent point of sale projects as well as print in a retail environment. You willbe requiredto build and develop relationships with key stakeholders whilst primarily delivering excellent customer service.You will be a pivotal part of the team by providing administration support to ensure the smooth running of these client accounts. The role operates on a blended basis between the local HH Global office, client site(s) and home as necessary. Key Responsibilities Support the Client Engagement team in delivering exceptional service to the client(s), building and maintaining a full understanding of HH Global's capabilities Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA, recording activity and progress using the designated company tools Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking + distributing various internal and client reports Knowledge, Skills + Experience Business Administration experience within a client services team, directly engaging with clients Numerate with a strong commercial understandingand able to manage multiple projects simultaneously A keen eye for detail plus developed time management and prioritization skills MS 365 capability especially Outlook, Excel, PowerPoint + Word Must be able to commute to the Baldock office on a daily basis Must have experience in office software, including Excel, Word and Outlook and be able to pick up new software training as needed Highly organised, with proven ability to manage and prioritize multiple tasks simultaneously We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
HH Global
Global Account Director (Point of Sale Materials), UK London, UK Job Description Who We Are HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Role Our Global Account Directors are responsible for the development and nurturing of key HH Global clients - the role will see you responsible for account development and contract delivery globally, supported by Regional Account Directors and a Client Engagement team. You will be required to build strong relationships with client stakeholders, deliver strategic transformation and develop innovative solutions to drive ROI. As Global Account Director you will take full accountability for the strategic, contractual, and operational management of the account. This client is in the life sciences sector. The role is responsible for shaping and executing global strategies that not only deliver operational excellence but also enable clients to navigate industry disruption, embrace digital transformation, and unlock new sources of value. You will serve as a trusted advisor, championing forward-thinking solutions that anticipate market shifts and position our clients for sustainable growth. This role is suited to a visionary leader who thrives on driving change and shaping the future of the life sciences sector. You will play a pivotal role in helping clients embrace digital transformation, adopt innovative business models, and achieve sustainable growth in a rapidly evolving, impact-driven industry. Innovation + Transformation focus is key. You'll operate on a blended basis between the local HH Global office, client / supplier site(s) and home as necessary. Please submit your resume / application in English. Key Responsibilities Architect and deliver a global account strategy that prioritizes innovation, digital enablement, and transformation tailored to the evolving needs of life sciences clients Cultivate deep, strategic partnerships with executive stakeholders, guiding them through change and helping them capitalize on emerging opportunities in the sector Identify and implement transformative solutions, such as advanced analytics, automation and sustainable procurement - driving measurable improvements in client performance and patient outcomes Ensure operational and contractual excellence, proactively managing risk, compliance and financial performance across all regions Inspire and lead a high-performing, globally distributed account team, fostering a culture of innovation, agility and continuous improvement Present bold growth and transformation strategies at Board and C-suite level, articulating the impact of innovation initiatives and future opportunities Drive cross-functional collaboration, engaging subject matter experts to co-create solutions that address complex challenges unique to the life sciences landscape Knowledge, Skills + Experience Demonstrated success in global or regional account leadership within the life sciences, pharmaceutical or healthcare sector, with a proven ability to deliver innovation and transformation at scale Deep understanding of the life sciences value chain, including R+D, commercialization, regulatory compliance and digital health trends Experience in leading transformational programs, managing complex client portfolios, and executing growth strategies that leverage technology and data Strong financial acumen, with a track record of managing large-scale budgets and delivering bottom-line results Exceptional communication, negotiation, and presentation skills, with the ability to influence at all organizational levels Experience leading diverse, cross-regional teams and fostering a high-performance, client-centric culture Adept at navigating complex stakeholder environments and building long-term trust-based partnerships Evidenced success in global or regional account leadership with a proven ability to deliver innovation and transformation at scale Strong financial acumen, with a track record of managing large-scale budgets, geographical diversity and delivering growth A demonstrable understanding of the life sciences value chain, ideally with a deep knowledge of Pharmaceutical, Consumer Health and / or Agricultural Health sectors Experience with Point of Sale Materials service delivery We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
Global Account Director (Point of Sale Materials), UK London, UK Job Description Who We Are HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Role Our Global Account Directors are responsible for the development and nurturing of key HH Global clients - the role will see you responsible for account development and contract delivery globally, supported by Regional Account Directors and a Client Engagement team. You will be required to build strong relationships with client stakeholders, deliver strategic transformation and develop innovative solutions to drive ROI. As Global Account Director you will take full accountability for the strategic, contractual, and operational management of the account. This client is in the life sciences sector. The role is responsible for shaping and executing global strategies that not only deliver operational excellence but also enable clients to navigate industry disruption, embrace digital transformation, and unlock new sources of value. You will serve as a trusted advisor, championing forward-thinking solutions that anticipate market shifts and position our clients for sustainable growth. This role is suited to a visionary leader who thrives on driving change and shaping the future of the life sciences sector. You will play a pivotal role in helping clients embrace digital transformation, adopt innovative business models, and achieve sustainable growth in a rapidly evolving, impact-driven industry. Innovation + Transformation focus is key. You'll operate on a blended basis between the local HH Global office, client / supplier site(s) and home as necessary. Please submit your resume / application in English. Key Responsibilities Architect and deliver a global account strategy that prioritizes innovation, digital enablement, and transformation tailored to the evolving needs of life sciences clients Cultivate deep, strategic partnerships with executive stakeholders, guiding them through change and helping them capitalize on emerging opportunities in the sector Identify and implement transformative solutions, such as advanced analytics, automation and sustainable procurement - driving measurable improvements in client performance and patient outcomes Ensure operational and contractual excellence, proactively managing risk, compliance and financial performance across all regions Inspire and lead a high-performing, globally distributed account team, fostering a culture of innovation, agility and continuous improvement Present bold growth and transformation strategies at Board and C-suite level, articulating the impact of innovation initiatives and future opportunities Drive cross-functional collaboration, engaging subject matter experts to co-create solutions that address complex challenges unique to the life sciences landscape Knowledge, Skills + Experience Demonstrated success in global or regional account leadership within the life sciences, pharmaceutical or healthcare sector, with a proven ability to deliver innovation and transformation at scale Deep understanding of the life sciences value chain, including R+D, commercialization, regulatory compliance and digital health trends Experience in leading transformational programs, managing complex client portfolios, and executing growth strategies that leverage technology and data Strong financial acumen, with a track record of managing large-scale budgets and delivering bottom-line results Exceptional communication, negotiation, and presentation skills, with the ability to influence at all organizational levels Experience leading diverse, cross-regional teams and fostering a high-performance, client-centric culture Adept at navigating complex stakeholder environments and building long-term trust-based partnerships Evidenced success in global or regional account leadership with a proven ability to deliver innovation and transformation at scale Strong financial acumen, with a track record of managing large-scale budgets, geographical diversity and delivering growth A demonstrable understanding of the life sciences value chain, ideally with a deep knowledge of Pharmaceutical, Consumer Health and / or Agricultural Health sectors Experience with Point of Sale Materials service delivery We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.