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Senior Financial Crime Intelligence Manager About Paysafe Paysafe is a leading payments platform with extensive experience serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable seamless transactions through industry-leading payment processing, digital wallets, and online cash solutions. With 29 years of online payment experience, an anticipated transactional volume of $152 billion in 2024, and around 3,300 employees across more than 12 countries, Paysafe connects businesses and consumers through 260 payment types in 48 currencies worldwide. Our solutions focus on mobile transactions, real-time analytics, and integrating brick-and-mortar with online payments. More information is available at . Join us to make a global impact in payments. Paysafe is hiring a Senior Financial Crime Intelligence Manager to lead our team in London. Our values: Being open and honest Staying focused Operating with courage Pioneering the future Our culture emphasizes Equality, Development, Social Responsibility, and Wellbeing. Learn more about life at Paysafe on our careers page. Work environment: We adopt a hybrid model, with about three days per week in our London office located near St Paul's Cathedral, with excellent transport links via St Paul's, Bank, Cannon Street, and other stations. Impact of the role: Lead and develop a team of 14 financial crime specialists across multiple geographies and business units Utilize data and automate intelligence gathering Improve case analysis, automation, and team efficiency Coordinate with external partners such as investigative units, police, banks, and regulators Collaborate internally and externally to implement effective solutions promptly Analyze RFIs and suspicious activities to identify organized crime Define and monitor KPIs related to financial crime Candidate requirements: Leadership experience with direct and indirect reports Proven success in regulatory and operational financial crime deliverables Strong AML knowledge and understanding of fraud typologies Experience in large-scale investigations in AML, fraud, and cybercrime Experience automating manual processes and leading projects Engagement with regulators across regions Fluent English; additional languages like Spanish or German are advantageous Benefits include: Flexible working hours Holiday options with buy/sell and carry-over policies Social events with views of St Paul's Cathedral Facilities like showers, hairdryers, and towels Free breakfast and snacks Wellbeing room Enhanced family policies Welcome bonuses in Skrill and Neteller wallets Discounts on memberships and technology support Participation in diversity communities and community service days Summer hours in June-August Comprehensive health and insurance benefits Next steps: Phone screening with Talent Acquisition Video interview with the Hiring Manager Video interview with Senior Management Final HR interview in person Successful candidates will meet our CEO during a breakfast event in London. Paysafe is an equal opportunity employer committed to diversity and respectful workplaces for all.

About Paysafe Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at . It starts here. Have a global impact on the world of payments. We are seeking a Product Manager - iGaming to define and execute the strategy for iGaming, online video gaming, and entertainment payment solutions. In this role, you will focus on building best-in-class payment experiences for industry-leading iGaming operators (e.g., bet365, PokerStars, betsson) and video gaming platforms (e.g., Riot Games, Steam, Xbox). You will be responsible for identifying market opportunities, developing innovative payment solutions, and ensuring compliance while optimizing the user experience for both merchants and players. This is an exciting opportunity to work in a fast-paced fintech environment, collaborating with operators, regulators, payment providers, risk and compliance teams, and technology partners to shape the future of digital payments for gaming and entertainment. What Paysafe stands for: Being open and honest. Keeping focused. Operating with Courage. Pioneering the future. How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul's cathedral with easy access and transport links via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. The impact you will have: Key Responsibilities: Define and drive the iGaming, video gaming, and entertainment product strategy, aligning with Paysafe's global Unified Commerce Platform. Conduct market research and competitive analysis to identify emerging trends, merchant pain points, and player behavior insights. Develop business cases for new payment methods, fraud prevention tools, and regulatory compliance solutions tailored to iGaming and gaming merchants. Work closely with commercial teams to assess market demand and merchant needs, ensuring Paysafe's solutions remain best-in-class. Stay ahead of regulatory changes and compliance requirements (e.g., AML, KYC, Responsible Gaming laws) to inform product development and go-to-market strategy. Innovation & Payment Solutions Develop seamless, secure, and frictionless payment experiences for iGaming merchants, integrating Paysafe's digital wallets, alternative payment methods (APMs), fraud prevention, and risk management capabilities. Explore and implement innovative solutions, such as real-time payouts, tokenized transactions, and AI-driven risk assessments. Work with global banking and payment network partners to enhance cross-border payment capabilities and expand local market coverage. Champion Paysafe's player-centric payment experiences, ensuring high conversion rates, fast withdrawals, and secure transactions for gaming and entertainment platforms. Execution & Delivery Define and manage the product roadmap, prioritizing initiatives based on merchant needs, revenue potential, and competitive differentiation. Work closely with engineering, UX/UI, and risk teams to develop and launch new features, ensuring a seamless integration experience for gaming operators. Partner with compliance and legal teams to navigate licensing requirements and jurisdictional regulations, ensuring Paysafe's solutions remain compliant in regulated markets. Develop and execute go-to-market strategies, collaborating with marketing and commercial teams to position Paysafe's iGaming offerings effectively. Monitor key performance indicators (KPIs) such as merchant adoption, transaction volumes, player retention, fraud rates, and revenue impact, iterating on the product based on data-driven insights. What we're looking for: 5+ years of experience in product management within digital payments, fintech, or online gaming, with a proven track record of launching and managing successful payment products in iGaming and video gaming. Deep expertise in payment processing, alternative payment methods (APMs), digital wallets, fraud prevention, and regulatory compliance. Strong knowledge of iGaming and online gaming ecosystems, including payment flows for player deposits, in-game purchases, payout structures, and cross-border payments. Experience working with top gaming and iGaming merchants such as Riot Games, Steam, Xbox, bet365, PokerStars, and betsson. Familiarity with global regulations impacting digital gaming payments (e.g., AML, PSD2, GDPR, Responsible Gaming requirements). Proven ability to translate complex market needs into innovative payment solutions, balancing risk management, compliance, and user experience. Experience working with cross-functional teams, including engineering, compliance, risk, and sales in a fast-paced, high-growth environment. Strong ability to analyze data and use insights to drive product decisions, including A/B testing and experimentation to optimize player deposit flows and withdrawal processes and KPI tracking (e.g., conversion rates, fraud rates, player retention, chargeback rates, and revenue impact). A snippet of what you'll get in return: Make your day work for you with our flexible working hours. You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year. Enjoy social events on our roof top terrace with views onto St Pauls Cathedral. Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels. Start your day with a free breakfast, fresh fruit and snacks. Take a breather in our dedicated wellbeing room. Spend time with those important to you with our enhanced paid family policies. Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet. Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country. Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology. Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn. Give back to the community with four paid charity days. Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday. Let's not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more. What to expect next: Phone screen with Recruitment. Video interview with the Hiring Manager. In-person interview Final HR interview with Recruitment. If you're successful joining the team, you'll be meeting our CEO in person during our new joiners breakfast in London - a great opportunity to network with your peers. Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at . It starts here. Have a global impact on the world of payments. Are you an AI visionary with a passion for shaping the future of Generative AI? We're seeking a Senior Director, Gen AI to lead the development of advanced AI agents, leveraging LLMs, reinforcement learning, vector databases, and autonomous systems. As a key AI strategy leader, you'll define the next-generation consumer experiences, enabling real-time merchant insights, AI-powered Ops automation, and cutting-edge chatbot capabilities. You will collaborate closely with executive leadership, key industry stakeholders, and regulatory bodies to ensure AI solutions align with global standards and drive measurable business impact. What Paysafe stands for: Being open and honest. Keeping focused. Operating with Courage. Pioneering the future. Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here . How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul's cathedral with easy access and transport links via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. The impact you will have: AI Agent Development: Design and optimize AI agents capable of autonomous learning, decision-making, and task execution. LLM Fine-Tuning & Enhancement: Adapt foundational models like GPT, Llama, integrating retrieval-augmented generation (RAG), personalization, and continuous improvement loops. Multi-Agent Systems: Implement collaborative AI systems that solve complex challenges in payments and customer interactions. Long-Term AI Memory & Personalization: Develop solutions to enhance AI contextual understanding and improve user experiences. End-to-End AI Automation: Build architectures to integrate AI with APIs, databases, and external applications for seamless automation. Machine Learning Pipeline Optimization: Define best practices for AI experimentation, model deployment, and cloud-scale AI processing. Gen AI for Consumer-Facing Products: Elevate chatbot capabilities with consumer insights and conversational AI UX/UI within Optic Portal. AI for Operations Efficiency: Automate Ops workflows to enhance self-service capabilities for merchants and consumers, improving service quality and cost efficiency. What we're looking for: Education: PhD or Master's in Computer Science, AI, Machine Learning, or related field. Experience: 7+ years in AI/ML development, with expertise in Python, TensorFlow, and PyTorch. Core AI Knowledge: LLM Optimization (RAG, fine-tuning, prompt engineering) Vector databases for AI retrieval Multi-agent systems and reinforcement learning Cloud AI deployment (AWS, Azure), inference optimization A snippet of what you'll get in return: Make your day work for you with our flexible working hours. You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year. Enjoy social events on our roof top terrace with views onto St Pauls Cathedral. Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels. Start your day with a free breakfast, fresh fruit and snacks. Take a breather in our dedicated wellbeing room. Spend time with those important to you with our enhanced paid family policies. Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet. Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country. Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology. Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn. Give back to the community with four paid charity days. Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday. Let's not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more. What to expect next: Phone screen with Talent Acquisition Video interview with Stakeholder In-person interview with hiring manager Final HR interview with Talent Acquisition If you're successful joining the team, you'll be meeting our CEO in person during our new joiners breakfast in London - a great opportunity to network with your peers. Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.