2316 - Clarks Liverpool, 25 Church Street, Liverpool, Liverpool, United Kingdom Job Description Posted Thursday 5 March 2026 at 00:00 We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role: We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. We're looking for someone with: Previous experience in retail leadership, supervisory, or keyholder roles preferred. Comfortable in driving KPI's and results. Strong interpersonal and communication skills with the ability to lead and inspire a team. Strong communication and Solid organizational and problem solving abilities. Flexibility to work a7-day shift pattern, including weekends and bank holidays. Comfortable working in a fast paced retail environment. Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools. We reward our Assistant Store Manager with a comprehensive package, including: Retail Trust Life Assurance Clarks Discount Card Store Bonus Scheme Holiday Pay Join us and bring your positive energy to Clarks - where every day is an adventure! 2316 - Clarks Liverpool, 25 Church Street, Liverpool, Liverpool, United Kingdom
Mar 18, 2026
Full time
2316 - Clarks Liverpool, 25 Church Street, Liverpool, Liverpool, United Kingdom Job Description Posted Thursday 5 March 2026 at 00:00 We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role: We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. We're looking for someone with: Previous experience in retail leadership, supervisory, or keyholder roles preferred. Comfortable in driving KPI's and results. Strong interpersonal and communication skills with the ability to lead and inspire a team. Strong communication and Solid organizational and problem solving abilities. Flexibility to work a7-day shift pattern, including weekends and bank holidays. Comfortable working in a fast paced retail environment. Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools. We reward our Assistant Store Manager with a comprehensive package, including: Retail Trust Life Assurance Clarks Discount Card Store Bonus Scheme Holiday Pay Join us and bring your positive energy to Clarks - where every day is an adventure! 2316 - Clarks Liverpool, 25 Church Street, Liverpool, Liverpool, United Kingdom
Job Overview To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. Dimensions Financial: Controllable Costs, Sales, Stock People: Store Management Team, Store Team Members Impact: Conversion, Consumer Satisfaction, Employee engagement, compliance Responsibilities Lead and motivate the team to achieve targets and deliver the required consumer experience. Manage controllable costs and efficiencies to proactively improve profitability. Responsible for the management of the sales floor during trading hours. Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. Plan staffing levels against trading plan and manage rotas. Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. Recruit, develop and train a high performing and highly engaged team. Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. Regularly review own performance and maintain a personal development plan. Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. Ensures the store administration processes are carried out effectively, with audit targets achieved. Ensures the effective management of the stock flow process to maximise sales and minimise losses Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. Floor control is delivered consistently, ensuring all consumers have a great brand experience. Reports and data provided are used to drive sales growth in-store to achieve budget. All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. Team availability is matched to sales and/or footfall to ensure it matches consumer demand. All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. All team members are trained to deliver product knowledge through the appropriate company selling models. All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. All security, cash, stock and administration procedures are followed. Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. All team members receive regular communication of Company strategy and new initiatives. All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. Qualifications Essential Knowledge: Stock Management Visual Merchandising Consumer Experience Managing Budgets Recruitment and Training Technical Skills: IT proficient - able to use a range of systems to manage in-store activity Planning and Prioritising Commerciality Motivating and Leading a Team Well-developed Communication Skills Successful Experience: Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. Delivering or exceeding sales and targets. Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. Managing staffing levels to sales. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Mar 01, 2026
Full time
Job Overview To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. Dimensions Financial: Controllable Costs, Sales, Stock People: Store Management Team, Store Team Members Impact: Conversion, Consumer Satisfaction, Employee engagement, compliance Responsibilities Lead and motivate the team to achieve targets and deliver the required consumer experience. Manage controllable costs and efficiencies to proactively improve profitability. Responsible for the management of the sales floor during trading hours. Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. Plan staffing levels against trading plan and manage rotas. Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. Recruit, develop and train a high performing and highly engaged team. Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. Regularly review own performance and maintain a personal development plan. Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. Ensures the store administration processes are carried out effectively, with audit targets achieved. Ensures the effective management of the stock flow process to maximise sales and minimise losses Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. Floor control is delivered consistently, ensuring all consumers have a great brand experience. Reports and data provided are used to drive sales growth in-store to achieve budget. All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. Team availability is matched to sales and/or footfall to ensure it matches consumer demand. All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. All team members are trained to deliver product knowledge through the appropriate company selling models. All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. All security, cash, stock and administration procedures are followed. Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. All team members receive regular communication of Company strategy and new initiatives. All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. Qualifications Essential Knowledge: Stock Management Visual Merchandising Consumer Experience Managing Budgets Recruitment and Training Technical Skills: IT proficient - able to use a range of systems to manage in-store activity Planning and Prioritising Commerciality Motivating and Leading a Team Well-developed Communication Skills Successful Experience: Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. Delivering or exceeding sales and targets. Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. Managing staffing levels to sales. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
A leading retail company in Winchester seeks an enthusiastic Assistant Store Manager to support the Store Manager. This role emphasizes leadership, customer service, and operational management. Ideal candidates will have prior retail leadership experience, strong interpersonal skills, and the ability to motivate a team. Responsibilities include managing daily operations, achieving sales targets, and enhancing the shopping experience. Competitive pay and opportunities for career growth are offered, as well as a supportive work environment.
Feb 28, 2026
Full time
A leading retail company in Winchester seeks an enthusiastic Assistant Store Manager to support the Store Manager. This role emphasizes leadership, customer service, and operational management. Ideal candidates will have prior retail leadership experience, strong interpersonal skills, and the ability to motivate a team. Responsibilities include managing daily operations, achieving sales targets, and enhancing the shopping experience. Competitive pay and opportunities for career growth are offered, as well as a supportive work environment.
We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. Key Responsibilities Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling Support the Store Manager in achieving sales targets, KPIs, and profitability goals Supervise, coach, and motivate staff to deliver exceptional customer service Help manage employee scheduling, training, and performance evaluationsEnsure compliance with company policies, health and safety standards, and loss prevention practices Handle customer inquiries and complaints professionally to ensure a positive shopping experience Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards Step in as acting Store Manager when required Qualifications Previous experience in retail leadership, supervisory, or keyholder roles preferred Strong interpersonal and communication skills with the ability to lead and inspire a team Solid organizational and problem solving abilities Comfortable working in a fast paced retail environment Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools Flexible availability, including evenings, weekends, and holidays What We Offer Competitive pay Opportunities for growth and career development A supportive and team oriented work environment About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too.
Feb 28, 2026
Full time
We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. Key Responsibilities Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling Support the Store Manager in achieving sales targets, KPIs, and profitability goals Supervise, coach, and motivate staff to deliver exceptional customer service Help manage employee scheduling, training, and performance evaluationsEnsure compliance with company policies, health and safety standards, and loss prevention practices Handle customer inquiries and complaints professionally to ensure a positive shopping experience Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards Step in as acting Store Manager when required Qualifications Previous experience in retail leadership, supervisory, or keyholder roles preferred Strong interpersonal and communication skills with the ability to lead and inspire a team Solid organizational and problem solving abilities Comfortable working in a fast paced retail environment Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools Flexible availability, including evenings, weekends, and holidays What We Offer Competitive pay Opportunities for growth and career development A supportive and team oriented work environment About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too.
Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators. Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is a great place to shop. Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store Provide regular feedback to the team to motivate and engage to improve performance where required. Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager What we're looking for You're a confident, hands on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike. You'll bring Good retail experience including in a management role, leading a team Strong coaching skills Effective communicator who can provide clarity to individuals or team on what is required of them and why Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment. Proficient in supporting with people processes and team development Good experience in delivering and exceeding sales and targets Proactive with good organisation skills to initiate completion of tasks without direction or supervision Good commercial skills IT proficient with the ability to use a range of systems to manage in store activity Good knowledge of and experience in Visual Merchandising About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Feb 23, 2026
Full time
Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators Support the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators. Oversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is a great place to shop. Consistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations Support in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience Continually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales Organise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store Provide regular feedback to the team to motivate and engage to improve performance where required. Support the Store Manager with managing people issues as they occur to avoid escalation into more complex issues Build capability and understanding to effectively manage all aspects of the store in the absence of the store manager What we're looking for You're a confident, hands on leader with proven retail management experience and a track record of achieving targets. You know how to motivate a team, communicate clearly, and make sound commercial decisions. You're organised, adaptable, and able to balance delivering results with creating a welcoming environment for customers and colleagues alike. You'll bring Good retail experience including in a management role, leading a team Strong coaching skills Effective communicator who can provide clarity to individuals or team on what is required of them and why Ability to inspire and motivate a store team through injecting pride, passion and energy to create a positive working environment. Proficient in supporting with people processes and team development Good experience in delivering and exceeding sales and targets Proactive with good organisation skills to initiate completion of tasks without direction or supervision Good commercial skills IT proficient with the ability to use a range of systems to manage in store activity Good knowledge of and experience in Visual Merchandising About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off cuts and forever transformed the future of footwear. Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee . And every pair we design today uses the same ground breaking combination of invention and craftsmanship that started it all. Progress is woven into our DNA. Whether we're pioneering cutting edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward. Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too. Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.