Clarksoutlet

UK HQ, 40 High Street, Street, Somerset, United Kingdom Req IT Service Specialist- Platforms IBM Clarks, Street, Somerset BA16 0EQ The Infrastructure Platforms team manages all server-related infrastructure and hardware within the Clarks datacentres, including virtualisation, storage, compute, backup, and recovery. We now have an excellent opportunity for someone keen to gain experience in a broad range of systems and services. In larger companies, there's often a narrower focus, but working in the small team we have in Clarks means the role has accountability for many technologies. What You'll Do Day-to-day activities can vary from remote management of operating systems, performance monitoring and tuning, troubleshooting (often with broad involvement from multiple teams and including out-of-hours support), hardware replacement and maintenance of storage appliances, cabling, and firmware updates. Each day can be very different and requirement for out-of-hours support is needed on a rota basis. What You'll Bring with You To be successful in this role, you will need: You will have a strong foundation in IT support, including troubleshooting hardware, operating systems, and network issues. Ideally 3-5 years of experience in AIX/Linux system administration. Experience of managing IBM Power hardware, including setup, configuration, troubleshooting, maintenance, firmware and software management. Some experience of IBM Storage is preferable including provisioning, snapshot restore and replication policy maintenance. An opportunity to learn IBM Workload Scheduler if you have no previous knowledge to help support our Operations Team. Experience in troubleshooting, capacity planning and DR procedures. Maintaining SFTP servers and scripts. An opportunity to learn IBM Spectrum Protect our backup and recovery tool of choice, including maintenance of tape libraries and disk backup targets. Experience working in very small teams, needing to make risk-based decisions under pressure. Must be able to communicate effectively with both the wider team and business project teams as required. Skills Communication Troubleshooting Capacity Planning AIX IBM Power Technical Support System Administration About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. Sparking revolutions and defining generations, Clarks' archive of over 22,000 pairs includes the inimitable Desert Boot and Wallabee - and a ground-breaking combination of invention and craftsmanship remains at the heart of what the brand does now. Cutting-edge collaborations with cultural icons and KOLs, taking strides in social change, reimagining legendary silhouettes, and making shoes that move with the world ahead - Clarks is never standing still. UK HQ, 40 High Street, Street, Somerset, United Kingdom

Job Overview: To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. Dimensions Financial : Controllable Costs, Sales, Stock People : Store Management Team, Store Team Members Impact : Conversion, Consumer Satisfaction, Employee engagement, compliance Responsibilities • Lead and motivate the team to achieve targets and deliver the required consumer experience. • Manage controllable costs and efficiencies to proactively improve profitability. • Responsible for the management of the sales floor during trading hours. • Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. • Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. • Plan staffing levels against trading plan and manage rotas. • Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. • Recruit, develop and train a high performing and highly engaged team. • Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. • Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. • Regularly review own performance and maintain a personal development plan. • Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. • Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. • Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. • Ensures the store administration processes are carried out effectively, with audit targets achieved. • Ensures the effective management of the stock flow process to maximise sales and minimise losses • Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. • Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. • Floor control is delivered consistently, ensuring all consumers have a great brand experience. • Reports and data provided are used to drive sales growth in-store to achieve budget. • All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. • Team availability is matched to sales and/or footfall to ensure it matches consumer demand. • All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. • All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. • All team members are trained to deliver product knowledge through the appropriate company selling models. • All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. • All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. • Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. • All security, cash, stock and administration procedures are followed. • Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. • All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. • All team members receive regular communication of Company strategy and new initiatives. • All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. • Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. Qualifications: Essential Knowledge: • Stock Management • Visual Merchandising • Consumer Experience • Managing Budgets • Recruitment and Training Technical Skills: • IT proficient - able to use a range of systems to manage in-store activity • Planning and Prioritising • Commerciality • Motivating and Leading a Team • Well-developed Communication Skills Successful Experience: • Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. • Delivering or exceeding sales and targets. • Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. • Managing staffing levels to sales. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.

Posted Friday 11 July 2025 at 23:00 Expires Saturday 30 August 2025 at 22:59 Job Overview: To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. Dimensions Financial : Controllable Costs, Sales, Stock People : Store Management Team, Store Team Members Impact : Conversion, Consumer Satisfaction, Employee engagement, compliance Responsibilities • Lead and motivate the team to achieve targets and deliver the required consumer experience. • Manage controllable costs and efficiencies to proactively improve profitability. • Responsible for the management of the sales floor during trading hours. • Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. • Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. • Plan staffing levels against trading plan and manage rotas. • Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. • Recruit, develop and train a high performing and highly engaged team. • Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. • Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. • Regularly review own performance and maintain a personal development plan. • Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. • Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. • Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. • Ensures the store administration processes are carried out effectively, with audit targets achieved. • Ensures the effective management of the stock flow process to maximise sales and minimise losses • Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. • Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. • Floor control is delivered consistently, ensuring all consumers have a great brand experience. • Reports and data provided are used to drive sales growth in-store to achieve budget. • All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. • Team availability is matched to sales and/or footfall to ensure it matches consumer demand. • All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. • All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. • All team members are trained to deliver product knowledge through the appropriate company selling models. • All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. • All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. • Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. • All security, cash, stock and administration procedures are followed. • Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. • All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. • All team members receive regular communication of Company strategy and new initiatives. • All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. • Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. Qualifications: Essential Knowledge: • Stock Management • Visual Merchandising • Consumer Experience • Managing Budgets • Recruitment and Training Technical Skills: • IT proficient - able to use a range of systems to manage in-store activity • Planning and Prioritising • Commerciality • Motivating and Leading a Team • Well-developed Communication Skills Successful Experience: • Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. • Delivering or exceeding sales and targets. • Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. • Managing staffing levels to sales. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.

Job Overview: To manage a Clarks store in line with the business objectives. To lead and motivate the store team in order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day running of the store, focussing on opportunities to enhance the consumer experience through delivery of the highest retail standards and team behaviours. Dimensions Financial : Controllable Costs, Sales, Stock People : Store Management Team, Store Team Members Impact : Conversion, Consumer Satisfaction, Employee engagement, compliance Responsibilities • Lead and motivate the team to achieve targets and deliver the required consumer experience. • Manage controllable costs and efficiencies to proactively improve profitability. • Responsible for the management of the sales floor during trading hours. • Regularly review commercial opportunities and consumer feedback to improve sales and take appropriate action. • Lead implementation of the trading plan, including visual merchandising, to ensure the store and team are ready for all trading periods. • Plan staffing levels against trading plan and manage rotas. • Ensure all employment changes and relevant forms are completed to ensure team members are paid accurately and on time, including ensuring capability of management team to deliver. • Recruit, develop and train a high performing and highly engaged team. • Manage Health and Safety procedures in store including ensuring all team members understand their responsibilities. • Manage all Employee Relations issues (including underperformance issues) fairly and in accordance with Company Policies and Procedures. • Regularly review own performance and maintain a personal development plan. • Manage cash, stock and security procedures to Company standards, including ensuring all team members understand their responsibilities. • Ensure store compliance with all company and legal requirements, including visual merchandising guidelines, PCI, data protection, right to work, etc. • Drive the implementation and delivery of key/new initiatives within store to achieve the objectives. • Ensures the store administration processes are carried out effectively, with audit targets achieved. • Ensures the effective management of the stock flow process to maximise sales and minimise losses • Store to achieve required performance standards on KPIs such as sales, multi-sales, conversion and consumer satisfaction. • Store P & L is monitored monthly and, in conjunction with the Area Sales Manager, actions are taken to minimise controllable costs in order to achieve budgeted contribution. • Floor control is delivered consistently, ensuring all consumers have a great brand experience. • Reports and data provided are used to drive sales growth in-store to achieve budget. • All trading periods (including Sale and BTS) are effectively planned in advance and executed correctly to maximise sales. • Team availability is matched to sales and/or footfall to ensure it matches consumer demand. • All HR documentation (including payroll) is completed correctly and sent on time to the relevant department to ensure correct payment of team members. • All Company recruitment tools are used effectively to recruit all team members to ensure fair and legal recruitment of individuals with the correct skill set. • All team members are trained to deliver product knowledge through the appropriate company selling models. • All Health and Safety training, checks and record keeping are completed on time and correctly ensuring compliance with Company Policies and relevant legislation. • All employee issues are dealt with in a timely fashion ensuring compliance with Company Policies and relevant legislation, communicating with HR, where appropriate, to seek advice and guidance. • Maintain an up-to-date development plan and complete all performance review documentation before and after formal reviews, taking action accordingly. • All security, cash, stock and administration procedures are followed. • Record keeping and training for all team members are completed on time and correctly to ensure compliance with Company Policies. • All relevant compliance of Company Policies and legal requirements are achieved and trained to team members where relevant. • All team members receive regular communication of Company strategy and new initiatives. • All team members are trained on Company Strategy and new initiatives, where relevant, and monitoring of implementation undertaken. • Store Audits are prepared and successfully completed with company minimum standards achieved in stock accuracy, odds, financial variance and administration as detailed in Company Policies and training. Qualifications: Essential Knowledge: • Stock Management • Visual Merchandising • Consumer Experience • Managing Budgets • Recruitment and Training Technical Skills: • IT proficient - able to use a range of systems to manage in-store activity • Planning and Prioritising • Commerciality • Motivating and Leading a Team • Well-developed Communication Skills Successful Experience: • Significant experience in retail management including leading a team, delivering consumer experience and managing store budgets. • Delivering or exceeding sales and targets. • Significant leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members. • Managing staffing levels to sales. This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.