Serco

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: Home-Based near Chilwell Contract: Full Time, Permanent Working Hours: 40 Hours per week Salary: Competitive + car or car allowance Are you ready to take the lead in one of the most critical safety roles in our organisation? Do you have the expertise, vision, and passion to uphold and advance gas safety standards across complex and vital infrastructure? If so, this is your opportunity to make a real impact. About the Role; As the Gas Safety Manager, you'll take ownership of the application and oversight of our Gas Safety Case and ensure our systems of work are not only compliant but consistently exceed expectations. You will report to the Head of Technical Compliance and lead a team of Responsible Persons (RPs), working collaboratively across departments to embed a culture of safety and excellence. Your day-to-day will involve championing best practices, advising senior leadership and clients, auditing gas safety systems, assessing RP competencies, leading incident management, and ensuring our gas safety framework evolves in line with industry innovations and MOD requirements. You'll also be instrumental in creating technical specifications, supporting site audits, and maintaining accurate records across systems and personnel. What you'll need; We're looking for someone with the right blend of qualifications and experience - ideally CCN1, CENWAT, CKR1, and HTR1 Gas Safe Registered, with extensive experience working with gas systems. You'll bring previous management or supervisory experience and the drive to work towards IEng or CEng status. A meticulous attention to detail, a can-do attitude, and the ability to lead with integrity are essential. We're not just looking for someone to fill a position - we're looking for a leader who is ready to take gas safety to the next level. If this sounds like your next career move, apply today and become an essential part of our mission to protect people, places, and systems. What we offer; 6% employee matched pension contribution 25 days annual leave Single private medical cover Life assurance 2 x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS.By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to speak to the recruiter please call

Select how often (in days) to receive an alert: Permanent- 37.5 hours per week- Monday- Friday Serco are recruiting for a Head of Maritime Safety and Compliance to join our Defence Maritime team. This role will be the subject matter lead in the proactive management of maritime health & wellbeing, safety, environmental and quality compliance for both internal employees and external stakeholders, support value propositions and growth opportunities accordingly and ensure resilience and succession planning exists within this team. Our Head of Maritime Safety & Compliance will influence and guide on independent assurance directly to the Maritime and Defence Leadership Team ensuring the Marine safety management system is working effectively and has primary responsibility in ensuring the strategic development and delivery of Serco Maritime Services Training Portfolio is achieved. This hybrid role can be based from either of our Serco ports based in Portsmouth, Plymouth, or Scotland. Main Accountabilities: To support Service Delivery Heads and Managers with their marine risk identification and controls. To encourage good working behaviours and promote a positive health and safety culture. To take appropriate measures to determine whether the individual elements of the Safety Management System meet the requirements of the International Conventions, Flag State and Port State legislation as reflected in the relevant Codes, in particular the ISM Code, the Port Marine Safety Code and the "Safety in docks -Approved Code of Practice". These measures will include: Monitoring the thoroughness of the risk assessment process and the validity of the assessment conclusions. Monitoring the thoroughness of the incident investigation process and the validity of the investigation conclusions. Monitoring the application of lessons learnt from individual and industry experience and incident investigation. Assessing the validity and effectiveness of indicators used to measure performance against the requirements and standards in the Codes. Assessing the validity and effectiveness of the consultation processes used to involve and secure the commitment of all appropriate stakeholders. To ensure through their line reports that the Safety Management System is regularly reviewed, maintained and updated; this will include reviewing the risk assessments. To ensure compliance to MCA & Classification rules as applicable to vessels and manning. To ensure the implementation of the Safety Management System and full compliance to the relevant Codes. Coordinate and provide functional leadership for all Marine Safety Activities utilising SME resources for specialist areas. Super user of the Assure database, sanctioning actions, system interrogation and producing weekly, monthly, quarterly and annual reports. Ensure that Serco Marine policy reflects international and national regulations. Ownership of the maritime 3 Lines of Defence assurance framework including ship and port audit plans, PGIs, IARs, ISEA, 3rd party contractor compliance. Instigate, support and lead where required major investigations at units, site and contracts. Provide company oversight for unit lead investigations. Produce regular reports for the Board, to include progress on regulatory requirements, incident and accident trend analysis and external audit reports and ensure changes to marine regulations are actioned and addressed. Maintain key stakeholder relationships, liaising with Military and Civil regulatory bodies. Manage and develop the Marine Safety SME team in line with the MYHR operating model to provide resource and expertise to contracts, sites and the Divisional Boards. Safety Oversight for marine contracts, ensuring all marine activities are represented. Where applicable, develop and provide Marine safety training across the Divisional Marine portfolios. Lead on the comprehensive training elements of the contract with the 2 training officers. Provide marine safety advice and guidance to all company employees. What you'll need to do the role: Essential Qualifications Level 3 H&S Qualification Designated Person Hold COC- Master Mariner Experience in presenting ISM and marine safety matters to highest level of management and gain support for safety management improvements. Experience of Ship and port auditing processes. Minimum three years practical senior level experience in marine industry. Appropriate knowledge of shipping and shipboard operations. Incident management, investigation and learning from experience. Expert knowledge of the ISM Code. Expert knowledge of the Defence Safety Authority Regulation suite. What we offer Company car or cash equivalent Company bonus Private Medical cover Up to 6% contributory pension. 25 days annual leave plus bank holidays. Annual leave purchase scheme. Access to the Serco benefits portal offering discounts across major high street brands in Retail, Leisure & Hospitality. Health and wellbeing support for you and your family, including an Employee Assistance Programme, Health Cash Plans, free flu jabs, and more. Comprehensive career development opportunities, including role-specific training, leadership coaching, and formal study to support your growth with Serco. A safe, inclusive, and supportive culture. A company passionate about diversity and inclusion To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link .We're also a signatory of the UK GovernmentsWomen in Defence Charter, to find out more please click here . Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Select how often (in days) to receive an alert: Competitive salary + Aligned company benefits About us At Serco, we unite the right people, technology, and partners to solve some of the world's most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times, teams of developers in an agile software development environment with the designing, developing, and implementing solutions within the Microsoft 365 ecosystem as the practice evolved. You may help us recruit these specialists and ensure that we're building our capability and capacity to continually deliver value to our customers. Key Accountabilities Lead a team of developers to deliver high-quality Microsoft 365 solutions (including SharePoint, Teams, Power Platform, and Azure) aligned with business needs. Collaborate with cross-functional teams, including product owners and stakeholders, to define and deliver technical solutions. Provide hands-on development support while guiding the team on best practices and modern development standards. Inspire, mentor, and coach team members, fostering a culture of quality and continuous learning. Balance strategic product value with the delivery of sustainable and well-architected solutions. Adapt leadership focus across people management, architecture, development, and product strategy based on evolving needs. Actively contribute to the continuous improvement of team capability, tools, and practices. Maintain high attention to detail and ensure the accuracy and consistency of technical outputs. Champion collaboration and knowledge sharing across the Microsoft 365 and Dynamics 365 teams. Skills & Experience Microsoft 365 & Power Platform Expertise: 5+ years' experience developing and customising solutions using Power Apps, Power Automate, Power BI, Co-Pilot Studio, and SharePoint; Dynamics 365 experience is a plus. Azure & Integration Skills: Proficient in Azure services and experienced in integrating data using Dataverse, APIs, and connectors; skilled in large-scale data migration and management. UI/UX Design: Ability to design intuitive, accessible, and engaging user interfaces, with sound understanding of UX/UI principles. Security & Compliance: Solid understanding of Power Platform security features, data governance, and compliance standards in enterprise environments. DevOps & Delivery: Experienced in working within DevOps frameworks and Agile environments, ensuring robust, maintainable, and scalable solution delivery. Why Serco: Serco's purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East. In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence. What we offer: 25 days annual leave plus bank holidays. Annual leave purchase scheme. Up to 6% contributory pension scheme Flexible working options. Free onsite parking. Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more. A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco. A safe and supportive culture. A company passionate about diversity and inclusion. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaderemployers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to thenature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.

Full time/Permanent 39 hours per week- Monday to Friday (expectation for some weekend working) Competitive salary plus benefits Serco have an exciting opportunity for a Customer Support Manager to join our team based at Forth Valley Royal Hospital in Larbert. The key purpose of this role is to lead the department as the main interface and point of contact for all aspects of service delivery for our domestic services. Reporting to our General Manager - Soft FM, this role will be responsible for the day-to-day operational services, department performance and the formation of policies and procedures ensuring high quality service delivery. The role will manage approx. 320 employees, including direct line management of 2 assistant support managers and will require the day-to-day management of human resources policies and procedures. Main Accountabilities: Provide feedback in relation to departmental performance and service levels. Responsible for the strategic planning and delivery of domestic services. Manage all aspects of the interface between service users and the service delivery teams for Customer Support services. Liaising with customers, senior managers, and external parties to ensure the agreed level of service is being delivered. Investigating client complaints, implementing action plans and monitoring improvements. Providing comprehensive written reports to the General Manager/Contract Director, the client, and the customer. Manage the full range of human resources management including absence, performance, initial investigation and disciplinary processes, appeals, recruitment and selection and personal and professional development of staff and training. Manage the interpretation, analysis, and resolution of performance management issues. Handle more than one complex issue or project at any given time. Manage a variety of complex service issues making autonomous decisions to find practical solutions. Achieve key performance indicators, develop, and agree improvement plans within an agreed timescale when these are below set standards. Ensure contract compliance in accordance with efficient and effective service delivery and national guidelines. Establishing and reviewing working procedures within each area to ensure the requirements of all relevant legislation and contractual obligations are fully met. Responsible for policy development and implementation and service development within their area. Establish and review working procedures within each area to ensure the requirements of the Health and Safety at Work Regulations and Food Hygiene Regulations are adhered to. Responsible for the management of a budget of c£5.5m per annum. Authorising the purchase and procurement of materials and supplies and ensuring that the cost, quality and wastage of products and materials are monitored on a regular basis. Accountable for the income and expenditure levels of the department. What you'll need to do the role: Educated to a Diploma, working towards Degree Level or equivalent experience . Minimum of Basic Certificate in Food Hygiene. Basic Certificate in Health and Safety NVQ Level 2 in supervisory management. Experience in customer care development through significant experience working within a large public sector organisation ideally the care environment. Experience of having managed or having been responsible for a delegated large budget. Experience of working in a healthcare environment as well as in facilities management. The previous management of a large team of staff including a responsibility for absence, performance, recruitment and performance. Knowledge of the safe use of equipment and systems following guideline of HACCP and COSHH. Practical experience of conducting quality audits to monitor client/ customer satisfaction. IT literate - Microsoft Office. Knowledge of fire safety regulations. Knowledge of lifting and handling procedures. What we offer: Salary: Competitive salaries with annual reviews. Pension: Up to 6% contributory pension scheme. Holidays: 25 days' annual leave plus bank holidays. Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period. Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaders and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.

Full time/Permanent 39 hours per week- Monday to Friday (expectation for some weekend working) Competitive salary plus benefits Serco have an exciting opportunity for a Customer Support Manager to join our team based at Forth Valley Royal Hospital in Larbert. The key purpose of this role is to lead the department as the main interface and point of contact for all aspects of service delivery for our domestic services. Reporting to our General Manager - Soft FM, this role will be responsible for the day-to-day operational services, department performance and the formation of policies and procedures ensuring high quality service delivery. The role will manage approx. 320 employees, including direct line management of 2 assistant support managers and will require the day-to-day management of human resources policies and procedures. Main Accountabilities: Provide feedback in relation to departmental performance and service levels. Responsible for the strategic planning and delivery of domestic services. Manage all aspects of the interface between service users and the service delivery teams for Customer Support services. Liaising with customers, senior managers, and external parties to ensure the agreed level of service is being delivered. Investigating client complaints, implementing action plans and monitoring improvements. Providing comprehensive written reports to the General Manager/Contract Director, the client, and the customer. Manage the full range of human resources management including absence, performance, initial investigation and disciplinary processes, appeals, recruitment and selection and personal and professional development of staff and training. Manage the interpretation, analysis, and resolution of performance management issues. Handle more than one complex issue or project at any given time. Manage a variety of complex service issues making autonomous decisions to find practical solutions. Achieve key performance indicators, develop, and agree improvement plans within an agreed timescale when these are below set standards. Ensure contract compliance in accordance with efficient and effective service delivery and national guidelines. Establishing and reviewing working procedures within each area to ensure the requirements of all relevant legislation and contractual obligations are fully met. Responsible for policy development and implementation and service development within their area. Establish and review working procedures within each area to ensure the requirements of the Health and Safety at Work Regulations and Food Hygiene Regulations are adhered to. Responsible for the management of a budget of c£5.5m per annum. Authorising the purchase and procurement of materials and supplies and ensuring that the cost, quality and wastage of products and materials are monitored on a regular basis. Accountable for the income and expenditure levels of the department. What you'll need to do the role: Educated to a Diploma, working towards Degree Level or equivalent experience . Minimum of Basic Certificate in Food Hygiene. Basic Certificate in Health and Safety NVQ Level 2 in supervisory management. Experience in customer care development through significant experience working within a large public sector organisation ideally the care environment. Experience of having managed or having been responsible for a delegated large budget. Experience of working in a healthcare environment as well as in facilities management. The previous management of a large team of staff including a responsibility for absence, performance, recruitment and performance. Knowledge of the safe use of equipment and systems following guideline of HACCP and COSHH. Practical experience of conducting quality audits to monitor client/ customer satisfaction. IT literate - Microsoft Office. Knowledge of fire safety regulations. Knowledge of lifting and handling procedures. What we offer: Salary: Competitive salaries with annual reviews. Pension: Up to 6% contributory pension scheme. Holidays: 25 days' annual leave plus bank holidays. Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period. Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaders and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Contract: Full Time, Permanent Location: Homebased with frequent travel and overnight stays Working Hours: 37.5 hours per week, Monday to Friday (8:00AM to 4:30PM) Salary: Starting from £39,500 per year Are you ready to take your auditing expertise to the next level? Do you thrive in roles that require precision, leadership, and the ability to drive meaningful change? If so, we have the perfect opportunity for you! We're looking for a Lead Auditor to play a pivotal role in ensuring quality, compliance, and operational excellence for VIVO. This is an exciting chance to join a dynamic team, where your skills and passion for high standards will help shape the future. In this role, you will be responsible for planning and conducting compliance, internal, and supplier audits across various contracts, ensuring adherence to company, client, legal, and nationally recognized standards. You will be expected to produce professional audit reports within specified timelines and accurately record audit actions in relevant databases. A key part of the role involves identifying and addressing non-conformances and opportunities for improvement, as well as supporting auditees in resolving issues at the point of audit whenever possible. Ensuring a safe and professional working environment and reporting any dangerous occurrences or near misses will also be part of your responsibilities. Building and maintaining strong relationships with clients, Contract Quality Managers, and other key stakeholders will be essential to your success in this position. You will also provide advice and support to sites, helping them close out non-conformances and introduce best practices. Ensuring audits are carried out efficiently and economically will be crucial in contributing to VIVO's profitability and long-term success. What you will need: Firstly, it is essential that you hold the qualification 9001 ISO in Lead Auditor Training, or alternatively ISO 45001 or ISO 14001. To excel in this role, you will need demonstrable experience in quality, compliance, or management system auditing. Strong communication skills, accurate and concise report writing abilities, and proficiency in computer systems are essential. The ability to travel extensively across contracts and stay overnight when required is a key requirement, along with holding a full UK driving licence. A solid understanding of problem-solving and corrective action methodologies is crucial to the role. While not essential, experience with the DIO Assurance Practitioners Guide (EM/02), quality management, and working within a military environment would be advantageous. Previous experience in construction or property maintenance would also be beneficial. The ability to work both independently and as part of a team, along with a keen eye for detail and membership of a relevant professional body, would further enhance your suitability for the role. If you're ready to take on a challenging and rewarding role where your work truly makes a difference, apply today to become a Lead Auditor at VIVO! Due to the vetting requirements candidates must be able to pass SC Clearance. What We Offer: 25 days annual leave Life assurance policy 6% employer matched pension contribution Excellent career progression opportunities VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: Birmingham Salary: Competitive + Benefits 12 Month FTC, full time Are you a strategic finance professional looking for a high-impact role where you can make a real difference? Do you thrive in a fast-paced environment, working with cross-functional teams to drive financial excellence? If so, this is the opportunity for you! What You'll Do As a Senior Finance Business Partner, you'll play a crucial role in understanding and analysing operational processes and their financial impact. You'll dive into data from SAP, Maximo, and supplier applications to assess balances, working closely with Finance Business Partners to understand contract-specific nuances. As part of a dynamic virtual team, you'll prioritise work, provide expert challenge and decision support, and articulate the financial impact of proposed changes. Your expertise will be vital in assessing risks, resolving delays, and ensuring that all accrual balances are accurately stated to meet audit and Plc reporting deadlines. You'll also play a key role in monitoring progress, escalating critical issues, and keeping stakeholders informed with weekly updates. You will also have 2 Finance Managers reporting to you, so experience of managing a team will be essential to your success. What You'll Bring To succeed in this role, you must hold a professional finance qualification such as ACA, ACCA, CIMA, or an equivalent non-accounting qualification like an MBA. Being a current member of a relevant professional body is also required. You'll need a strong track record of delivering results within cross-functional teams, the ability to navigate complex and incomplete data, and the confidence to make sound judgments in ambiguous situations. We are looking for someone with experience in continuous improvement, managing financial projects, and building strong relationships with internal stakeholders to drive change and enhance financial processes. You should be resilient, energetic, and adaptable, with experience working successfully in a virtual team. If you're looking for a challenging and rewarding role where you can have a direct impact on financial performance, we want to hear from you. Join us and take your career to the next level-apply today! This role will require you to pass BPSS Clearance. What We Offer: 6% employee matched pension contribution Private medical cover 25 days annual leave plus bank holidays Life assurance 2 x annual salary VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact and ask to speak to a VIVO Recruiter.

Are you an experienced bid writer looking to shape compelling proposals in the public sector? Serco is seeking a highly skilled Senior Bid Writer to join our UK&E Growth team, supporting the development of high-quality, persuasive bid submissions. You'll collaborate closely with Bid Managers, Subject Matter Experts, and operational teams to extract and articulate winning solutions, crafting engaging content that meets customer requirements and aligns with evaluation criteria. Your role will involve storyboarding, ensuring adherence to bid strategies, and refining messaging to enhance Serco's competitive edge. In addition to writing compelling responses, you will play a critical role in maintaining language quality, incorporating win themes, and supporting the continuous improvement of bid processes. You will also mentor junior team members, contributing to the overall development of our bid writing capability. Sitting in our centralised Bid Management function, you will be part of a team where self-development and continuous improvement is at the heart of what we do. You'll be working with a team of highly experienced bid managers, and have access to lots of tools, courses, and support to help you on your professional journey. If you're looking to grow your career in bid management while contributing to work that makes a real difference, we'd love to hear from you. Key Responsibilities: Deliver high-quality bid writing services for a range of opportunities, ensuring clear, compelling, and customer-focused responses. Support the bid team in developing and maintaining storyboards, ensuring alignment with the bid strategy. Work closely with Subject Matter Experts (SMEs) and internal teams to extract key insights and articulate complex solutions effectively. Write and refine responses that are concise, visually engaging, and fully aligned with customer requirements, evaluation criteria, and bid guidelines. Conduct research to strengthen bid responses with relevant data, case studies, and supporting evidence. Ensure win themes, USPs, and key sales messages are seamlessly integrated to enhance the overall impact of submissions. Maintain consistency in language, tone, and terminology across all written content. Support bid collateral management and facilitate knowledge sharing within the bid team. Mentor and guide junior team members, supporting their development in bid writing best practices. Drive continuous improvement in bid quality, ensuring attention to detail and adherence to submission standards. What You'll need: Proven experience in bid writing, ideally within a complex, multi-sector bidding environment. Background in journalism, linguistics, TEFL, or a related field would be advantageous, with exceptional writing skills (fluency, accuracy, and message clarity). Strong understanding of procurement processes and experience managing multiple bid deliverables. Highly proficient in MS Office, with experience in tools such as Adobe Creative Cloud, Project, and Visio; skills in template creation and document formatting are advantageous. Ability to quickly grasp and interpret complex information, applying creative thinking to craft compelling narratives. Strong stakeholder management and influencing skills, with the confidence to engage with senior colleagues and subject matter experts. Leadership, coaching or mentoring experience, with the ability to support the development of junior team members. Organised, methodical, and process-driven, with excellent attention to detail. Ability to manage multiple tasks, meet deadlines, and perform under pressure. Adaptable, flexible, and resilient, with a proactive and collaborative approach. Security clearance may be required at SC level, with the potential need for Developed Vetting clearance in some roles. Willingness to travel as required, including occasional overnight stays. Why Serco? At Serco, you're joining a global community committed to delivering essential services that make a real difference. With projects across sectors like Defence, Justice, Healthcare, and Transport, we offer impactful work that directly benefits public and private sectors. We're dedicated to your growth, providing career development through training, mentorship, and certifications in a supportive, collaborative environment. As a hybrid role, this position also offers the flexibility you need for work-life balance, while providing hands-on experience at various sites across the UK. Serco fosters an inclusive culture where diverse perspectives thrive, and every team member feels valued. Known for quality and excellence, we continuously strive to improve, and our projects allow you to contribute meaningfully to the communities we serve. Join Serco to build a rewarding career with a team that values your contributions and makes a difference together. What we offer: 25 days annual leave plus bank holidays. Annual leave purchase scheme. Up to 6% contributory pension scheme. Flexible working options. A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs, and more. A wealth of career development training to suit your future aspirations. These range from role-specific training, leadership coaching, formal study, and much more to support you to build your career with Serco. A safe and supportive culture. A company passionate about diversity and inclusion. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Full time, Permanent Competitive Salary + Car Allowance + Benefits Join Our Team as a Facilities Manager - Lead, Deliver, and Innovate Are you an experienced Facilities Manager with a strong background in estate management, construction, or property maintenance? This role offers the opportunity to lead teams, oversee compliance and maintenance, and drive operational excellence in a dynamic environment. What You'll Do: As a Facilities Manager, you will be responsible for prioritizing business needs and ensuring the effective, compliant, and timely delivery of maintenance and response works. Compliance with statutory legislation, MoD mandatory requirements, and all Health & Safety and Environmental standards will be at the core of your responsibilities. You will oversee Supply Chain work teams, ensuring they are adequately qualified, equipped, and managed to deliver safe and high-quality services. Weekly meetings will be held to assess performance, ensuring value for money and adherence to all key performance indicators. You will play a critical role in managing risk by reviewing site risk registers, risk assessments, and method statements, ensuring they meet required standards. Acting as a key liaison between teams, you will closely monitor all maintenance and response work, ensuring it is recorded and documented in the Maximo system. Working closely with Mobile Authorised Persons, you will ensure compliance with JSP 375 regulations, including responsibilities related to Working at Height and Confined Spaces. Additional responsibilities include ensuring compliance with the Asbestos Register and Management Plan, supporting the delivery of Billable Works, and assessing the competence of Skilled Persons for appointment. You will be involved in high-quality risk assessments, issuing safety programs and permits to work, and providing professional and technical support to VIVO site teams, Supply Chain partners, DIO, and end users. As part of your role, you will also manage projects, working closely with the Billable Works team and external contractors to ensure quality and efficiency. You will support MoD carbon reduction targets by identifying opportunities for sustainability improvements. You will be accountable for site assurance checks, audit preparation, and compliance with required data returns, ensuring that all reporting and documentation meet business and contractual requirements. By closely managing cost expectations and supply chain performance, you will mitigate contract risks and ensure all operations are delivered efficiently and economically. Strategic forecasting and planning will be key to supporting estate plans and maintaining optimal service delivery. Leading and supporting operational managers in delivering estate-wide maintenance, you will serve as a key representative for VIVO in meetings with clients and stakeholders, providing timely updates and reports. You will act as a single point of contact for resolving end-user issues, working closely with Defence Infrastructure Organisation (DIO) representatives and end users to ensure seamless estate operations. Supporting the development of low-value new work requirements, you will facilitate Billable Works project submissions and oversee the resolution of complaints. Ensuring teams are adequately supervised, trained, and supported, you will foster a culture of safety and accountability. You will coordinate day-to-day activities, monitor Skilled Persons' safe working practices, and encourage continuous performance improvement. HR responsibilities, including performance management, expenses processing, and staff development, will also fall under your remit. You will ensure all staff and supply chain personnel undergo site safety inductions, obtain BPSS security clearance, and follow daily site protocols. Please note, the internal job title for this role is Built Estate Manager. SC Clearance is required. What You'll Bring: To excel in this role, you should have demonstrable experience in managing and supervising staff within Hard Services Facilities Management, property maintenance, or a related field. This includes overseeing estate management tasks, leading operational teams to achieve KPIs, and implementing safe systems of work. Strong planning, problem-solving, and decision-making skills will be essential for success. Desirable qualifications include experience in an MoD environment, working knowledge of CDM regulations, and familiarity with the Asbestos at Work Act, Equality Act, energy performance regulations, and sustainability practices. A solid understanding of the geography and establishments within your area of responsibility will be advantageous. Why Join Us? As a Facilities Manager, you will be at the forefront of ensuring the efficient operation of critical infrastructure while leading teams, managing projects, and driving innovation in estate management. This is a dynamic role that offers leadership opportunities, strategic decision-making, and the chance to make a real impact. What We Offer: 25 days annual leave 6% employer matched pension contribution Single private medical cover Life assurance at 2 x base salary Rewards Hub At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Join Serco as a Finance Business Partner and be at the forefront of driving profitable and sustainable growth across our diverse services. In this dynamic role, you'll provide essential commercial and financial decision support, perfectly aligned with our strategic and customer priorities. You'll collaborate with a portfolio of businesses, challenging assumptions, influencing key decisions, and recommending innovative efficiency improvements. Your contributions will be vital in winning good business and enhancing shareholder value, ensuring Serco's continuous growth and success. In this role of Finance Business Partner for the Technology Internal Shared Service, you'll have the chance to shape financial strategies that drive growth and profitability. Serco offers a dynamic, collaborative environment with a focus on professional development, where your contributions are valued, and your career can thrive. Main responsibilities of the role: Act as a trusted, visible, and accessible point of contact to business leaders; providing commercial and financial decision support; challenge and insight into business profitability to drive future performance. Understand the customer landscape and their drivers to provide contract/service pricing, cash, and margin optimisation recommendations, ensuring an acceptable balance of risk and return. Accountable for the accuracy of financial records, compliance, business financial plans and forecasts that are produced by the Centre of Excellence. Understand the value drivers of the business and provide guidance on contract/service performance including ROI, scenario planning, KPI analysis and benchmarking. Support the portfolio strategy through market, competitor, and portfolio analysis; and inform market entry and exit decisions. Provide challenge and decision support for new business, drawing upon the Pricing and Deal Architecture and Legal teams, as appropriate. Develop customer relationships to support successful commercial and financial negotiations regarding variable revenue, rebids and change notices. Support business leaders to deliver contractual obligations through identification of over and under delivery, performing root cause analysis, and making recommendations. Drive contract/service cost optimisation projects through profitability analysis and efficiency recommendations. Proactive identification, assessment, and management of financial and commercial risks. Build and maintain strong relationships with internal stakeholders through the sharing of knowledge and collaboration. Champion working as part of a virtual team with the business, Centre of Excellence and Group Finance to embed and sustain the Finance Operating Model. What you'll need: You'll be a Qualified Accountant (either ACA, ACCA, CIMA or equivalent) with relevant experience. Advanced Excel skills. Strong track record of collaborating with business leaders in a complex business environment. Experience of ability to influence, negotiate, listen to, and resolve conflicts with key decision makers. Strong commercial acumen, as well as demonstrable experience of understanding relationships between key financial and non-financial business value drivers. Able to translate business requirements into open, honest, and transparent insight to solve business challenges. Ability to interpret and deal with incomplete data, and capable of exercising judgement where there is ambiguity. Able to highlight problems, offer practical solutions, and support their execution. Experience in influencing senior stakeholders and driving decision-making processes. Excellent problem-solving skills with the ability to work effectively in a fast-paced, complex environment. Strong relationship-building skills, both internally and externally. Willingness to travel occasionally within the UK. What we offer: Bonus scheme - 10% on target, 20% exceeding targets. Life assurance. Up to 6% contributory pension. 25 days annual leave plus bank holidays. Annual leave purchase scheme. A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more. A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco. A safe and supportive culture. A company passionate about diversity and inclusion. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas.

Chief Officer (XO - SDPO) Serco Out of Port Terms Fixed Term - 24 Months Full Time - 5 weeks on, 5 weeks off Competitive Salary + Benefits Serco Maritime have a fantastic opportunity for a Chief Officer (XO-SDPO) to join our team aboard an RFA vessel in support of an exciting project. The successful candidate will oversee the day to day working of the Deck Department, including bridge watch keeping, cargo operations and maintaining high standards of upkeep. Main Accountabilities: Manage the organisation, administration and operational readiness of Ship Operations. Direct the management of seamanship activities, ensuring that the required state of readiness is maintained at all times. Ensure that general ship husbandry, the material condition and serviceability of all ship operations equipment, machinery and nominated areas of responsibility are maintained and preserved to the required standard. Undertake the planning and management of the ships programme and operational tasking, ensuring that the ships commitments are completed in a safe and efficient manner. Manage the operational sea safety training requirements of the ship in accordance with the requirements laid down in the continuation training guide. Manage the effectiveness, welfare, safety, discipline and training of embarked Officer Cadets. Manage and co-ordinate the security organisation in accordance with relevant doctrine. Induction/familiarisation will be provided. In consultation with the Master, the Chief Officer is responsible for the correct loading, discharge and ballasting of the ship having proper regard for stress, strain and stability. Ensure all cargo, stores and deck equipment is secure before departure and the hatches, holds and other openings are watertight. What you'll need to do the role: Able to achieve SC Clearance as a UK National. NI SDPO qualification and demonstrable previous experience. Certificate of Competence as Chief Officer (Unlimited) (as a minimum). STCW Personal Safety and Social Responsibilities (5 Year Refresher Course). STCW Fire Prevention and Fire Fighting (5 Year Refresher Course). STCW Certificate of Proficiency in Survival Craft (5 Year Refresher Course). STCW Proficiency in Designated Security Duties (5 Year Refresher Course). STCW Elementary First Aid. Unrestricted ENG 1 Passport. Ship's Security Officer Certificate - Preferred. Methodical in approach. Good standard of education. What we offer: Salary: Competitive salaries with annual reviews. Pension: Up to 6% contributory pension scheme. Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period. Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working.

Select how often (in days) to receive an alert: £39,330 per annum + Car + Excellent Corporate Benefits Package We are recruiting for a Contingency Field Operations Manager to drive compliance within the designated portfolio of our Asylum Accommodation and Support Services Contract (AASC). A key member of the Contingency Management Team, the Field Operations Manager is responsible for providing hotel management and service user support services via their team of Contingency Support Officers, Housing Officers, and Supervisors within the designated portfolio, to ensure compliant delivery of the Serco AASC contract. This role is field-based, working from an appointed geographical Field Office Location (FOL). The area of responsibility will generally be in the vicinity of the FOL; however, there may be occasions when coverage of a different area within the region is required, or attendance on a different site is necessary. The Contingency portfolio may require visits to additional geographical areas. All mileage incurred during the course of the working day is calculated as commercial; however, the commute to and from home to the FOL is at the employee's expense. As a key member of the Operations Management Team, you will be responsible for ensuring: Compliance with the AASC contract, company policies, processes, and procedures for their designated area of responsibility, through their management of staff and liaising with other teams within the business, landlords, sub-contractors, external agencies, and partners. All hotels within their allocated area of the hotel portfolio are safe, habitable, fit for purpose, and fully equipped in accordance with contract standards, both national and local, while also ensuring regulatory and legislative requirements are met. The provision of all necessary service user dispersal, relocation, ongoing support services, and discontinuation activities within their designated portfolio is delivered in accordance with the contract, and that all service users maintain compliance with the conditions of their support provision. Achievement of all agreed performance targets relating to the provision of all hotels, service user, and reporting activities involved in the above within their designated portfolio. This is a crucial role, providing clear management to Contingency Support Officers, Housing Officers, and Supervisors in their provision of service user services and hotel maintenance services. The role will provide accountability to the Head of Contingency for all accommodation service user support activities and hotel maintenance services within the respective region; provide leadership and strategic direction to the Contingency Support Officers, Housing Officers, and Maintenance Operatives within their allocated portfolio; and work with the other Management Team members to deliver outstanding and effective service. What you'll need to do the role First and foremost, you will have proven people management skills and the ability to analyse data and produce accurate, timely reports. A background in managing multi-skilled maintenance operatives, delivering against key performance indicators, working to tight deadlines, and within set budgets would also be beneficial. This is a field-based role, so you must be willing to travel and undertake out-of-hours and on-call requirements. Why Serco A place you can make an impact - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives. A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways. A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture. What we offer Pension - up to 6% Serco Benefits package - discounts include cinema, Merlin entertainment, and online shopping, mobile phone plans, and leisure centre memberships. ShareSave - where employees can own a part of the company and invest in their future. Chance to contribute to innovation in public services. A company passionate about diversity and inclusion. The chance to make a positive difference. A safe and supportive culture. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco, you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability), and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion, and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holders of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact . At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on to discuss.

Join Serco's UK & Europe division as an Information Security Manager and support the execution of high complexity, high risk and critical IT workstreams by studying and understanding business requirements, identifying gaps between business requirements and current IT capabilities, defining solutions to bridge the gap, and making sure that the project scope is maintained, and solutions implemented in line with the overall strategy and architecture. In this pivotal role, you must also understand not just the IT needs of the business but also the overall impact of proposed solutions to the profitability of the business. You'll maximize the value of the tooling in your specific domain of expertise and will have strong credibility in this space to be a specialist in at least two or three technology disciplines whilst maintaining a vast knowledge of current and emerging IT technologies. You'll be accountable for all areas relating to security strategy, technology choice and assists implementation and operational teams in managing their projects and ongoing services. As well as being responsible for the security of all systems, personnel and sites deployed in support of the contract, and for positioning the contract to operate in accordance with Secure by Design requirements. Main responsibilities of the role: Liaise with the Digital Solution team, Divisional IT Enterprise Architect team to understand security needs and alignment with Serco security. Ensure compliance to strategy and solution architectural design in the implementation of projects. Provide architectural guidance and Leadership to the IT Senior/Solution Architects and Technical Delivery teams to ensure delivery is in line with the sector roadmap designs. Provide Delivery execution guidance to the delivery team, supporting the design governance of the workstream breakdown. Render consulting and technical support services on project implementation to the IT Senior/Solution Architects and Technical Delivery teams. Explain technical issues and IT solution strategies to Business Unit stakeholders and other IT professionals as required in support of solutions. Develop and maintain a technology and service roadmap for their domain, working with Business Stakeholders and the DDaT Leadership team to ensure this is maintained, current and meets future capability needs. Guide the activities of Solution Design within their responsible technology domain for solutions to ensure timely completion of Technical Delivery projects. Ensure that solution designs are in sync and aligned with strategy, business needs and support Sector Roadmaps. Review the proposal of vendors and suppliers to ensure that quality inputs are deliverable, aligned to Sector Roadmaps and compliant with Enterprise Architecture standards. Maintains the Security architecture of all systems used in the security technology areas in sufficient detail to support ongoing design work. What you'll need: Bachelor's degree in an IT related discipline is expected but not mandatory. A thorough understanding of modern IT Infrastructure, applications and Cloud based technologies is essential. Understanding of Secure by Design principles and MOD security policies and requirements (e.g., JSP 440, JSP 604, DEFCON 658). Good at thinking up innovative ideas and solutions to problems. Possesses effective communication skills to convey complex technical details to clients in a straightforward manner. A strong background in security architectures, processes and both industry and government compliances e.g. ISO27001, CES, CES+. A strong background in Microsoft, AWS and/or Cloudflare security technology would be beneficial. Must be innovative and should be up to date with current technologies. Ability to identify technical issues and design solutions to fix them. Most importantly, you should be flexible in making plans and program decisions. Ability to build from good relationships with clients, operational managers, and colleagues. Good knowledge of security standards, legislation, and best practice. Must be able to achieve SC clearance upon appointment. What we offer: Up to 6% contributory pension. 25 days annual leave plus bank holidays. Annual leave purchase scheme. Access to the Serco benefits portal offering discounts across major high street brands in Retail, Leisure & Hospitality. Health and wellbeing support for you and your family, including an Employee Assistance Programme, Health Cash Plans, free flu jabs, and more. Comprehensive career development opportunities, including role-specific training, leadership coaching, and formal study to support your growth with Serco. A safe, inclusive, and supportive culture. A company passionate about diversity and inclusion. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Contract Type: Full Time Chief Officer-Maritime North - OOP Operations Kyle of Lochalsh, IV40 8AJ Permanent, Full time, 48 hours Competitive salary plus benefits Serco have an exciting opportunity to join the Out of Port Operations team in Kyle as a Chief Officer. As a Chief Officer you will be in charge of day-to-day working of the Deck department, including bridge watch keeping, cargo operations and maintaining a high standard of upkeep. You will report to the Vessel Manager (whilst on board) and keep regular contact with crew/Operations Controller/Technical and Marine Superintendent/clients and other stakeholders. Main Accountabilities: Plan and supervise the maintenance of all deck areas including holds, hatches and superstructure. In consultation with the Master, the Chief Officer is responsible for the correct loading, discharge and ballasting of the ship having proper regard for stress, strain and stability. Make sure all cargo, stores and deck equipment is secure before departure and the hatches, holds and other openings are watertight. Be responsible for deck stores including stowage, inventory and re-ordering as required. As soon, as practicable after joining the vessel, shall inspect those parts of the vessel under their supervision and for which they are responsible. This includes all deck machinery, records and inventory. Take every precaution to prevent any infringement of the Oil Pollution Regulations and work in close conjunction with the Chief Engineer to ensure that all precautions are taken against overside spillage during bunkering and transfer of bilges. Shall be one of the Watchkeeping Officers of the vessel, normally taking the 4 to 8 watch. When watchkeeping, they are in control of the vessel, and shall follow all Company Procedures on navigation and observe International Regulations. Keep all Deck records as required by the Company. Shall arrange boat drills, fire drills, oil pollution containment drills and test liferafts and their launching devices regularly as per the Company's procedures. Be responsible for sounding all ballast and fresh water tanks and shall ensure that the proper records are kept in the Tank Sounding Book. Be responsible for the efficient running and safe operation of the equipment under their control and will notify the Chief Engineer of any defect. Unless required otherwise by the Master, and in addition to their navigational duties, to be responsible for deck fabric maintenance, the organisation and supervision of the deck department, for discipline of its members and the duties enumerated here. Manage/record the working hours worked by their staff. Understudy the Master so that, in the event of illness or incident, they may assume temporary command of the ship. Be responsible for all safety equipment and supervise the maintenance of it. The Chief Officer will issue the safety equipment and personnel protection devices and ensure that they are used. Ascertain properties of cargo prior to loading and ensure it is properly marked, stowed and notices displayed with details of properties of any hazardous cargo. Make factual reports and records of any equipment damages during loading/offloading operations and ensure that Engineering Department is notified. Take every precaution to ensure there are no infringements of Oil Pollution Regulations and work in close conjunction with the Chief Engineer to ensure that all precautions are taken. Make all calculations concerning stability data prior to departure. Take the station allotted to them by the Master during berthing and unberthing operations and communicate with the Master/Pilot. Be responsible to the Master for the maintenance of vessel security in all its forms. Give and receive an appropriate and detailed written handover when leaving/joining the Ship. Carry out any other duties as may be reasonably requested by the Master. To be fully conversant with the use of all safety equipment, emergency procedures and vessel contingency plans. Be familiar with safety routines and ensure necessary safeguards are in place before any work commences. Be Familiar with company safety management procedures - specifically: Permit to Work/Tag Out Systems Serco waste disposal procedures Shipboard Management Team Shipboard Safety Committee What you'll need to do the role: Certificate of Competence as Chief Officer (3000GT) (as a minimum) STCW Personal Survival Techniques (5 Year Refresher Course) STCW Personal Safety and Social Responsibilities (5 Year Refresher Course) STCW Fire Prevention and Fire Fighting (5 Year Refresher Course) STCW Certificate of Proficiency in Survival Craft (5 Year Refresher Course) STCW Proficiency in Designated Security Duties (5 Year Refresher Course) STCW Elementary First Aid Unrestricted ENG1 Methodical in approach Good standard of education What we offer Salary:Competitive salaries with annual reviews Pension:Up to 6% contributory pension scheme Training and development:We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression Wellbeing:24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres Discounts:Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel ShareSave scheme:Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period Employee networks:Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Job Advertisement: Scrum Master Hybrid (Solihull) Full Time Package: Up to £55,000 + benefits. We aim to create an inclusive workplace in which everyone can thrive: We are a proud Disability Confident Leader and holder of the Silver Inclusive Employer Standard We have reduced our gender pay gap from 10.9% to 6.9% (in the last 12 months) and increased women in leadership roles from 21% to 32% () We have reduced our ethnicity data gap from 40% to 20%, and our disability data gap from 95% to 50% over the last 12 months We were recognised in May 2022 as one of only 3 companies (from 100) to achieve Tier 1 accreditation in the CCLA Mental Health Benchmark Report As a business we advocate flexible working as we know that your time is valuable, both inside and outside of work. We also provide an extensive Employee Assistance Program to include online counselling, webinars, health check-ins and financial wellbeing assistance. Careers in IT Services: IT is at the heart of many of the vital services that Serco provide, from caring for vulnerable people, managing complex public services, to heavy rail and hospital operations. IT Services underpin Serco teams in many of the key public services we deliver in the UK, Europe and globally, making a difference to thousands of people every day. The people in IT Services are passionate about what they do and are proud to make a positive difference to the services that Serco delivers. Working together with the shared goal of providing the best service for our customers, this is what drives the culture and mindset, this is the Serco value and that is why a career with us is so rewarding. The Role: The Scrum Master is a key role within ITS DevOps. The Scrum Master will own and deliver against agile development process. The role will ensure facilitation, communication and collaboration between the business, product owner, DevOps team and supporting services to enable successful agile delivery on time to the quality specified. The Scrum Master will lead, educate, and mentor individuals in Agile process/delivery. Responsibilities: Provide leadership and mentorship in Agile process and delivery. Support teams with prioritisation and management of sprint backlog to ensure timely and accurate product delivery. Supports the product owner to ensure the product backlogs are managed effectively and that they are aligned for the next sprint. Creates a development environment that is creative, safe, productive and supportive and enables multi-directional collaboration. Builds a trusting environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of resolution and problem solving. Provides guidance, coaching and support to enable successful delivery. Proactively helps remove any obstacles that teams/individuals may encounter. Lead Scrum meetings and provide team support during sprint planning and execution. Ensure agile principles are clearly defined, understood and adhered to. Ensures a good relationship between the DevOps team, product owner, business analyst and the business. Promotes and ensures efficient coordination between all roles in the delivery of the product. Brings clarity to delivery expectations and ensures that the team delivers. Ensures that the team meets business objectives Promotes self-management and self-improvement Enable/Facilitate creativity and efficiency within the DevOps team to continuously improve delivery and service. Requirements: Scrum Master certified Experience of completing Scrum Master role for a minimum of 2 years Knowledge of agile methodology and frameworks like Scrum, Kanban etc Excellent coaching skills to direct the team in the use of best practices. Strong knowledge of Scrum theory, rules and practices. Familiar with software development practices and Service oriented environments. Excellent knowledge of Agile techniques and processes. Ability to take and understand his commitment to deliver the product on time. Excellent communication skills Excellent communicator and team player What we offer: Flexible working considered Pension 6% Childcare vouchers Bike4Work scheme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion We encourage you to apply even if you don t match every single aspect of the job description. We re looking for great people and are big on career development, so we re open to reviewing all applications. External Advert About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Location: HMP Dovegate, Uttoexeter Salary: Up to £29,000 per annumType: Permanent. Full time (average 40 per week, with various shifts). Traditional and 4 day working week shift patterns available. What's in it for you? You will start your training at £24,500 per annum, and at your pace we are committed to progressing you through your training portfolio to reach £29,000 as quickly as possible. Opportunity to earn approximately £34,000 including overtime ( Whilst we cannot guarantee overtime will always be available, this figure is based on an average of 4hrs per week) plus; Clear career development pathways for you to transition quickly into operational management positions where your basic pay will rise to £42,000. 4 day working week with flexible shift patterns available. Free parking on site. Pension scheme. Health & Wellbeing Benefits. Reward & Recognition scheme. Serco discounts which include cinema, blue light discounts, cycle to work scheme, online shopping discounts, leisure centre memberships and much more. Is this the right career for you?This is a unique opportunity to be part of a team at HMP Dovegate. Our Prison Officer community come from a variety of different backgrounds, so prison experience isn't needed. We're focused on your transferrable skills and behaviours such as communication, teamwork and the resilience and patience to help people. As a Prison Officer, you'll be at the forefront of ensuring the health, safety, and wellbeing of everyone around you. It's also a job where your contribution really counts, as you work to give prisoners structure within their lives, encourage positive choices, and support them on their journey to rehabilitation. Day to day you'll be involved in: Supervising prisoners in all aspects of prison wing activity. Overseeing work and education programmes, encouraging prisoners to participate. Operational matters such as prisoner headcounts, cell searching, security, and administrative processes. Managing prisoners who are at risk of self-harm. Our accredited training programme will equip you with new skills and confidence to enable you to build a career with us as a respected Prison Officer. You'll receive an 8-10-week Initial Training Course (ITC), covering everything from control and restraint to first aid. You'll also receive the help of our great team, with job shadowing and buddy programmes to support you. Preparing for your recruitment journey:As part of our assessment process, you'll need to pass a Level 2 English and Maths test (GCSE, NVQ or equivalent). You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role. These roles are exempt from the Rehabilitation of Offenders Act.

Location: HMP Dovegate, Uttoexeter Salary: Up to £29,000 per annumType: Permanent. Full time (average 40 per week, with various shifts). Traditional and 4 day working week shift patterns available. What's in it for you? You will start your training at £24,500 per annum, and at your pace we are committed to progressing you through your training portfolio to reach £29,000 as quickly as possible. Opportunity to earn approximately £34,000 including overtime ( Whilst we cannot guarantee overtime will always be available, this figure is based on an average of 4hrs per week) plus; Clear career development pathways for you to transition quickly into operational management positions where your basic pay will rise to £42,000. 4 day working week with flexible shift patterns available. Free parking on site. Pension scheme. Health & Wellbeing Benefits. Reward & Recognition scheme. Serco discounts which include cinema, blue light discounts, cycle to work scheme, online shopping discounts, leisure centre memberships and much more. Is this the right career for you?This is a unique opportunity to be part of a team at HMP Dovegate. Our Prison Officer community come from a variety of different backgrounds, so prison experience isn't needed. We're focused on your transferrable skills and behaviours such as communication, teamwork and the resilience and patience to help people. As a Prison Officer, you'll be at the forefront of ensuring the health, safety, and wellbeing of everyone around you. It's also a job where your contribution really counts, as you work to give prisoners structure within their lives, encourage positive choices, and support them on their journey to rehabilitation. Day to day you'll be involved in: Supervising prisoners in all aspects of prison wing activity. Overseeing work and education programmes, encouraging prisoners to participate. Operational matters such as prisoner headcounts, cell searching, security, and administrative processes. Managing prisoners who are at risk of self-harm. Our accredited training programme will equip you with new skills and confidence to enable you to build a career with us as a respected Prison Officer. You'll receive an 8-10-week Initial Training Course (ITC), covering everything from control and restraint to first aid. You'll also receive the help of our great team, with job shadowing and buddy programmes to support you. Preparing for your recruitment journey:As part of our assessment process, you'll need to pass a Level 2 English and Maths test (GCSE, NVQ or equivalent). You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role. These roles are exempt from the Rehabilitation of Offenders Act.

Location: HMP Dovegate, Uttoexeter Salary: Up to £29,000 per annumType: Permanent. Full time (average 40 per week, with various shifts). Traditional and 4 day working week shift patterns available. What's in it for you? You will start your training at £24,500 per annum, and at your pace we are committed to progressing you through your training portfolio to reach £29,000 as quickly as possible. Opportunity to earn approximately £34,000 including overtime ( Whilst we cannot guarantee overtime will always be available, this figure is based on an average of 4hrs per week) plus; Clear career development pathways for you to transition quickly into operational management positions where your basic pay will rise to £42,000. 4 day working week with flexible shift patterns available. Free parking on site. Pension scheme. Health & Wellbeing Benefits. Reward & Recognition scheme. Serco discounts which include cinema, blue light discounts, cycle to work scheme, online shopping discounts, leisure centre memberships and much more. Is this the right career for you?This is a unique opportunity to be part of a team at HMP Dovegate. Our Prison Officer community come from a variety of different backgrounds, so prison experience isn't needed. We're focused on your transferrable skills and behaviours such as communication, teamwork and the resilience and patience to help people. As a Prison Officer, you'll be at the forefront of ensuring the health, safety, and wellbeing of everyone around you. It's also a job where your contribution really counts, as you work to give prisoners structure within their lives, encourage positive choices, and support them on their journey to rehabilitation. Day to day you'll be involved in: Supervising prisoners in all aspects of prison wing activity. Overseeing work and education programmes, encouraging prisoners to participate. Operational matters such as prisoner headcounts, cell searching, security, and administrative processes. Managing prisoners who are at risk of self-harm. Our accredited training programme will equip you with new skills and confidence to enable you to build a career with us as a respected Prison Officer. You'll receive an 8-10-week Initial Training Course (ITC), covering everything from control and restraint to first aid. You'll also receive the help of our great team, with job shadowing and buddy programmes to support you. Preparing for your recruitment journey:As part of our assessment process, you'll need to pass a Level 2 English and Maths test (GCSE, NVQ or equivalent). You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role. These roles are exempt from the Rehabilitation of Offenders Act.

Location: HMP Dovegate, Uttoexeter Salary: Up to £29,000 per annumType: Permanent. Full time (average 40 per week, with various shifts). Traditional and 4 day working week shift patterns available. What's in it for you? You will start your training at £24,500 per annum, and at your pace we are committed to progressing you through your training portfolio to reach £29,000 as quickly as possible. Opportunity to earn approximately £34,000 including overtime ( Whilst we cannot guarantee overtime will always be available, this figure is based on an average of 4hrs per week) plus; Clear career development pathways for you to transition quickly into operational management positions where your basic pay will rise to £42,000. 4 day working week with flexible shift patterns available. Free parking on site. Pension scheme. Health & Wellbeing Benefits. Reward & Recognition scheme. Serco discounts which include cinema, blue light discounts, cycle to work scheme, online shopping discounts, leisure centre memberships and much more. Is this the right career for you?This is a unique opportunity to be part of a team at HMP Dovegate. Our Prison Officer community come from a variety of different backgrounds, so prison experience isn't needed. We're focused on your transferrable skills and behaviours such as communication, teamwork and the resilience and patience to help people. As a Prison Officer, you'll be at the forefront of ensuring the health, safety, and wellbeing of everyone around you. It's also a job where your contribution really counts, as you work to give prisoners structure within their lives, encourage positive choices, and support them on their journey to rehabilitation. Day to day you'll be involved in: Supervising prisoners in all aspects of prison wing activity. Overseeing work and education programmes, encouraging prisoners to participate. Operational matters such as prisoner headcounts, cell searching, security, and administrative processes. Managing prisoners who are at risk of self-harm. Our accredited training programme will equip you with new skills and confidence to enable you to build a career with us as a respected Prison Officer. You'll receive an 8-10-week Initial Training Course (ITC), covering everything from control and restraint to first aid. You'll also receive the help of our great team, with job shadowing and buddy programmes to support you. Preparing for your recruitment journey:As part of our assessment process, you'll need to pass a Level 2 English and Maths test (GCSE, NVQ or equivalent). You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role. These roles are exempt from the Rehabilitation of Offenders Act.

Location: HMP Dovegate, Uttoexeter Salary: Up to £29,000 per annumType: Permanent. Full time (average 40 per week, with various shifts). Traditional and 4 day working week shift patterns available. What's in it for you? You will start your training at £24,500 per annum, and at your pace we are committed to progressing you through your training portfolio to reach £29,000 as quickly as possible. Opportunity to earn approximately £34,000 including overtime ( Whilst we cannot guarantee overtime will always be available, this figure is based on an average of 4hrs per week) plus; Clear career development pathways for you to transition quickly into operational management positions where your basic pay will rise to £42,000. 4 day working week with flexible shift patterns available. Free parking on site. Pension scheme. Health & Wellbeing Benefits. Reward & Recognition scheme. Serco discounts which include cinema, blue light discounts, cycle to work scheme, online shopping discounts, leisure centre memberships and much more. Is this the right career for you?This is a unique opportunity to be part of a team at HMP Dovegate. Our Prison Officer community come from a variety of different backgrounds, so prison experience isn't needed. We're focused on your transferrable skills and behaviours such as communication, teamwork and the resilience and patience to help people. As a Prison Officer, you'll be at the forefront of ensuring the health, safety, and wellbeing of everyone around you. It's also a job where your contribution really counts, as you work to give prisoners structure within their lives, encourage positive choices, and support them on their journey to rehabilitation. Day to day you'll be involved in: Supervising prisoners in all aspects of prison wing activity. Overseeing work and education programmes, encouraging prisoners to participate. Operational matters such as prisoner headcounts, cell searching, security, and administrative processes. Managing prisoners who are at risk of self-harm. Our accredited training programme will equip you with new skills and confidence to enable you to build a career with us as a respected Prison Officer. You'll receive an 8-10-week Initial Training Course (ITC), covering everything from control and restraint to first aid. You'll also receive the help of our great team, with job shadowing and buddy programmes to support you. Preparing for your recruitment journey:As part of our assessment process, you'll need to pass a Level 2 English and Maths test (GCSE, NVQ or equivalent). You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role. These roles are exempt from the Rehabilitation of Offenders Act.