Response Personnel Ltd

We are currently recruiting for a permanent Operations Manager for our client in Bedfordshire. Excellent salary and benefits package. Job Summary As Operations Manager, you will play a pivotal role in leading and developing the manufacturing, warehouse, supply chain, and quality assurance functions. Reporting directly to the Managing Director and forming part of the Senior Leadership Team, you will be responsible for ensuring operational excellence across the business while contributing to the company's long-term strategic growth. This is a hands-on leadership role with responsibility for driving efficiency, quality, regulatory compliance, and continuous improvement across operations. You will oversee manufacturing, quality and regulatory standards, and ensure the site operates safely and effectively. Working closely with colleagues across the business, you will use data and key performance indicators to identify opportunities for improvement, implement best practice initiatives, and support the delivery of exceptional service to customers. You will also lead, coach, and develop your teams, creating a culture of accountability, engagement, and continuous improvement. This opportunity would suit an experienced operational leader who enjoys balancing strategic planning with day-to-day operational management and is passionate about delivering high standards. Main Duties and Responsibilities Responsible for all product manufacturing and sourcing costs. Coordinate delivery dates with sales order processing and update logs to reflect actual stock status. Responsible for ordering all manufacturing materials, taking into account the manufacturing plan, existing stocks and customer demand. Progress any overdue orders required for manufacturing and keep Sales and Manufacturing informed of any potential delays. Ensure timely, accurate reports are produced to measure KPIs, following through with actions to address any failures against KPIs. Drive processes using Lean Six Sigma and 5S experience. Responsible for the Quality system, ensuring standards are maintained, improved upon, and that timely internal and external audits are carried out in compliance with regulations. Ensure all necessary Quality and Regulatory standards are met, including appropriate medical device certification and registration. Complete and execute a timetable for internal audits for ISO certification standards as and when required. Complete and execute an audit timetable on all key suppliers and new suppliers. Responsible for coordinating and managing physical stock takes, with justification on any discrepancies reported to the Managing Director. Ensure all company policies, relevant SOPs and controlled measures are adhered to within Logistics. Responsible for all functions within Logistics, ensuring the following: Accuracy of goods in/out. All aspects of stock maintenance including stock preservation, expiry and write-off proposals. Responsibility for material and finished goods resource planning: Supplier performance. Alternative sourcing. Supplier auditing. Reorder levels. Responsible for the Dunstable site, including all Health and Safety. Lead and develop direct reports through on-the-job learning and development, including identifying learning and development requirements, maintaining training records and completing PDRs in a timely manner. Provide leadership and direction to all direct reports, ensuring business objectives are achieved. Manage direct reports to ensure operational objectives and KPIs are met, reviewed and reported on monthly. As part of the Senior Leadership Team, develop, evolve and roll out the company's 3/5-year strategy. Response Personnel Aimee McGrath Kim Banes (phone number removed)

Installation Must have full Driving Licence Van provided. Installation and Commissioning of Gate Automation Force Testing Carrying out Risk Assessments Installation of Automated Barriers Installation of Access control systems Associated Welding works Gate Safe Certification preffered but not essential.

Maintenance & Contracts Coordinator Salary: 30,000 - 32,500 dependent on experience Hours: Monday to Friday 9am - 5.30pm (1 hour lunch break) Fulltime, Onsite Our client is a specialist engineering services business providing critical maintenance and support solutions to a diverse range of commercial and public sector organisations. They pride themselves on delivering exceptional customer service and building long-term client relationships in a fast-paced, responsive environment. This is an excellent opportunity to join a friendly, close-knit office team where you'll play a key role in coordinating maintenance activities, supporting customers, and ensuring engineers are scheduled efficiently. Responsibilities: Maintenance & Contracts Coordinator General Administration support for Office Contracts Team Leader Building and developing relationships over the phone and via email with the company's customers. Processing/checking purchase orders received from customers Admin of the company's schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information. Job scheduling/booking (reactive and planned works) using the company's contract schedule to ensure timely booking of visits Calendar Management for Field Service Engineers Collating and checking Field Service Engineer job reports and identifying where repair quotes are required before submitting approved reports to the client Preparing basic quotes Inputting site information into risk assessment templates Collating monthly reporting information from our field service team Telephone answering, emailing, filing and other general office duties Skills / Experience: Maintenance & Contracts Coordinator Excellent customer service skills Excellent organisational and attention to detail Ability to work under pressure and balance your workload Ability to work flexibly and as part of a team Able to work on own initiative. Good communication skills written and verbal Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams Ability to learn new tasks with ease Competent at multi-tasking Positive "can do" attitude Administration experience Desirable Previous experience in scheduling or coordinating field-based engineers. Experience using scheduling or contract management software. Benefits Competitive salary. Company pension scheme. Generous annual leave entitlement. Paid day off for your birthday. Supportive team environment. Full training and ongoing development. Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Technical sectors. For information on other roles, we have available please call (phone number removed) for further details.

Senior Production Operative x 2 Based in Dunstable. 1 Position Working 2 week rotational shifts of 6am - 2pm 14.99 per hour pay and 2pm - 10pm 16.94 per hour pay. 1 Position Working Night Shift, Sunday to Thursday 22.00pm - 06.00am 19.94 per nhour pay. We are currently recruiting for 2 knowledgeable senior operatives to join our client in Dunstable. As a Senior Production Operative you will undertake tasks such as: Working on the production line Booking stock onto the system Ensuring the production lines are running effectively Manual handling Cleaning all areas Adhering to all food hygiene regulations Leading a team The ideal candidates will possess excellent communication skills, a background of production and be PC literate. A background of working in food environment would be advantageous as would a Counterbalance forklift licence. Interested? Apply today! REF: AM(phone number removed) Response Personnel Aimee McGrath Kim Banes

CNC Turner Bedford Area 15 - 21 per hour (Depending on Experience) + Bonus Available Full job description Our Client is a leading provider of precision engineering and manufacturing solutions, supporting high-tech industries such as aerospace, medical, and scientific research. With a state-of-the-art facility housing approximately 68 advanced machines, They deliver high-quality, complex components with speed, accuracy, and reliability. Their continued growth is driven by innovation, investment in technology, and a dedicated, skilled team CNC Machinist / CNC Miller Programmer Job Description Overview We are seeking a skilled CNC Machinist / CNC Turner also position available for a CNC Miller to join our dynamic team. The ideal candidate will possess a strong mechanical aptitude and be proficient in operating, setting and programming CNC machinery to produce high-quality components. This role requires attention to detail, a commitment to safety, and the ability to work collaboratively within a fast-paced environment. Key Responsibilities Being flexible to operate any of the machinery required to meet the production schedule and agreed targets To ensure orders are completed to the correct standard, within budget and on time to meet the company Quality Objectives To work from customer drawings and specifications to produce parts in accordance with our Clients Quality - Code of Practice Understand, interpret, and edit programs to the standard company format. For ensuring proven programs are stored in the Seki systems DNC software file on the network To inspect parts following the Checking/Inspection Process To ensure works orders are correctly opened and closed on the company s computerised system - ProgressPlus To ensure tooling is returned and maintained to tool stores Actively monitor working practises and provide feedback to improve efficiencies and job profitability Ensure adherence to Health and Safety standards, and environmental regulations in compliance with the Company policy to ensure safe working environment. Maintain a clean and manageable work area ensuring that housekeeping standards are maintained in accordance with the Company Code of Conduct Undertake weekly maintenance checks of machinery and record in the machinery maintenance log Comply with the company Environmental and Recycling policy Undertaking any additional duties as required Knowledge requirements: Proficient in CNC setting with Fanuc and/or Haas and/or Siemens Operating systems CNC Milling Experience or CNC turning experience Experience Setting Operating Programming on Mills or Lathes Proven track record to produce low volume, small batch, high precision components A keen eye for detail and a results-driven approach If you are passionate about precision engineering and looking for an opportunity to grow within a supportive team, we encourage you to apply. Job Types: Full-time, Permanent Pay: 15.00- 20.00 per hour DOE Benefits: Company events Training and Progression Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free On-site parking Health & wellbeing programme 25 Days Holiday plus Bank Holidays rising to 28 with length of service Employee Led continuous improvement bonus 1000 net awarded each quarter Sick pay and Bereavement Leave Experience: Siemens Control: 1 year (required) CNC Turner / CNC Turning / MILLS/ Lathes / CNC Miller / CNC Machinist / FANUC / HAAS / CNC Machining / CNC Programmer/ CNC Milling

Working for a global leader in Luton, this contract role requires a competent Manufacturing Test Engineer for an immediate start. As a knowledgeable Manufacturing Test Engineer in the electronics field you will undertake the following duties for this contract: Develop and maintain test systems using National Instruments (NI) hardware and LabVIEW software / Test Stand in a production environment. Design, implement and liaise with equipment suppliers for automated test equipment (ATE) and test fixtures to support the manufacturing process of both low and high volume. A very strong understanding of analogue and digital electronic circuits. Collaborate with cross-functional teams, including design engineers, production engineers, and quality assurance personnel, to identify test requirements and develop appropriate test strategies. Analyse test data to identify trends and areas for improvement in the manufacturing process and provide recommendations to optimise product quality and safety. Create and maintain detailed documentation, including test plans, procedures, and reports, in accordance with company and regulatory standards. Provide technical support to production staff in resolving testing issues and ensuring the smooth operation of test equipment. Experience of extracting, exporting and analysing test data, specifically with SQL and MySQL. Reverse engineer existing equipment to understand their functionality, identify areas for improvement and to optimise test process. Create detailed specifications for new equipment, prepare Capital Expenditure applications and liaise with respected suppliers. A 'hands-on' approach will be required at times for shopfloor support. The following background knowledge is required for this manufacturing test engineer: Bachelor's degree in Electrical or Electronic Engineering, Computer Engineering, or a related field id preferred. Minimum of 5 - 8 years of experience in a manufacturing test engineering role, preferably in the field of intrinsically safe products or other electronic devices. Strong proficiency in LabVIEW software, TestStand and NI products, including hardware platforms such as PXI, cRIO, and cDAQ. Experience in designing and implementing ATE and test fixtures for manufacturing environments. Knowledge of industry standards and regulations related to intrinsically safe products and hazardous area certifications (e.g., ATEX, IECEx). Excellent problem-solving skills and the ability to work effectively in a team environment. Strong written and verbal communication skills, with the ability to effectively document and present technical information. Hours of work are Monday to Friday 8.30am - 17.00pm, salary is 25.18 per hour. Apply today! Aimee McGrath Response Personnel

Operations Administrator Part time - 22.5 hours a week Competitive Salary Hours of work: Ideally 3 days a week Fully office based Previous experience within a manufacturing environment is desirable. An established organisation within the manufacturing and distribution sector is seeking an Operations Administrator to provide administrative support across multiple functions. Responsibilities: Operations Administrator Support the implementation and maintenance of internal quality policies and procedures. Create and update product specifications, including master and assembly documentation and approved system bills of materials (BOMs). Revise product labelling to ensure compliance with relevant regulatory standards. Develop and maintain Standard Operating Procedures (SOPs). Ensure compliance with product labelling and identification standards (e.g. GS1 or equivalent). Assist with regulatory inspections, audits (internal and external), and follow-up actions. Maintain up-to-date product validation records where required. Support supplier performance management, including assessment and monitoring. Contribute to the development and implementation of supplier evaluation and auditing processes. Administer customer complaint handling processes. Raise and manage purchase orders, including supplier follow-ups. Support reporting obligations related to environmental or regulatory compliance (e.g. packaging responsibilities). Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.

Customer Operations Specialist 12-month temporary contract 14.77 per hour Hours of work: Monday - Friday 09.00 - 17.00 (30 minute lunch break) Start Date - 11th May - Subject to change Fully office based We are recruiting for a Customer Operations Specialist to work for our innovative and global client based in Milton Keynes. Candidates who have any holidays booked in the first 6 weeks cannot be considered due to training. Job purpose: Customer Operations Specialist In this role you will be responsible supporting the customer contact centre across a range of platforms, managing contact centre escalations and complaints alongside driving process innovation, targeting employee development through KPI/OPI analysis, side by side coaching and deep dive sessions. Responsibilities: Customer Operations Specialist Operational Duties As a Customer Operations Specialist, you will support a variety of operational functions across the contact centre, providing assistance for inbound customer queries via phone and email. You will be cross trained to support different teams and adapt to various workflows depending on where resources are required. During times of high demand or urgent situations, you will be placed in areas that need extra support, ensuring that operations continue to run smoothly. You will work closely with your team to manage multiple priorities, maintaining a customer-first approach while ensuring operational goals are met across all channels, whether phone or email. Customer Escalation You will assist with escalated customer concerns, stepping in where additional support is needed. In these situations, your calm, professional approach will help ensure that issues are addressed and resolved in a timely and efficient manner. You will collaborate with other team members to ensure that customers receive the support they need and that issues are handled appropriately. Your focus will be on facilitating solutions, ensuring that customer concerns are managed effectively, even in challenging circumstances. Operational Flexibility You will be placed in different areas of the contact centre, depending on the business needs and where resources are most required. This may include supporting backlogs, assisting during peak periods, or providing additional help to teams experiencing high volumes of work. Your ability to adapt quickly and collaborate with various teams will ensure that the customer experience is maintained at the highest standard, no matter the department or situation. You'll play a crucial role in supporting the seamless operation of the contact centre and ensuring that resources are optimally allocated to meet customer expectations. Coaching & Development Identify and drive process efficiencies within Customer Operations to assist the contact centre in delivering a customer 1st experience and KPI/ OPI achievement. You will be able to provide bite size and refresher training sessions to all advisors to broaden their expertise and continually to develop their skills and will be responsible for supporting a great place to work philosophy through motivational interactions and incentives, ultimately supporting attrition within the area. Skills / Experience: Customer Operations Specialist You have experience in a fast-paced, customer-focused environment, ideally within a Financial Services Industry. You are comfortable working under pressure and can maintain composure while adapting to rapidly changing priorities. Your flexibility and willingness to step in where resources are needed most will make you a key team player. You are skilled at managing multiple tasks and prioritising customer satisfaction, ensuring that operational goals are met without compromising on the quality of service. Your problem-solving abilities, strong communication skills, and customer-first mindset make you an ideal fit for this role. You thrive in a collaborative, team-oriented environment and are always ready to assist wherever required. Response Personnel, an independently owned company and experts in recruitment since 1997. Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors. For information on other roles, we have available please call (phone number removed) for further details.

Reporting to the Sales manager you will be building a rapport with both new and existing clients. Part-time School Hours Taking Part in meetings and following up on new plans to increase sales Arranging appointments for the Reps Being involved in Tenders and quotes Using a CRM system and Word and Excel Working under pressure and to deadlines Maintaining and updating Customer Spend Holding Zoom meeting with clients Lots to follow up phone calls making sure Customer is hapy Upselling Hours 8 am to 5pm Office based role

CNC Production Manager CNC Manager CNC Supervisor Site Operations Manager Bedfordshire Area Salary up to 50k Day Shift Location Bedfordshire Salary Up to 50,000 per annum Hours Day Shift with 1 in 4 Saturdays required (day in lieu given) - short-term arrangement Reports to Manufacturing Director About the Role Our client is a market-leading manufacturer of high-end precision machined components and assemblies, serving STEM markets including Bio-Tech & Medical Equipment, High-Tech Industrial Applications, Defence and Aerospace. Based in Bedfordshire, they are looking for an experienced CNC Production Manager to lead site operations and drive delivery of their production plan. This is a hands-on leadership role suited to someone with a strong CNC machining background who can hit the ground running, maintain quality and delivery standards, and lead a skilled production team. Key Responsibilities Production & Delivery Lead all production activities, placing health and safety as the top priority at all times Deliver monthly sales targets and maintain daily delivery schedules Ensure critical promise dates are met and communicated to all relevant parties Report machine breakdowns and propose corrective actions Ensure Preventative Machine Maintenance is conducted Quality Achieve on-time delivery in excess of 90% Maintain reject rates below 1% of turnover Drive quality ownership back to the shopfloor - "Build in Quality" culture Promote continuous improvement and lean thinking to eliminate process waste People & Leadership Manage and lead the production team - staffing, holidays, training, appraisals, attendance and discipline Motivate and coach team leaders and machinists to operational success Set departmental KPIs and review ongoing performance Promote and uphold high standards through personal example Support tool utilisation and overhead tooling budget management Ensure full compliance with Health & Safety and environmental regulations What We're Looking For Essential: CNC machining experience - this is a firm requirement; candidates without a CNC background will not be considered Minimum 5 years' production experience in the engineering or precision manufacturing sector At least 3 years in a leadership, supervisory or management role Time-served CNC machinist (milling or turning) from an apprenticeship or equivalent practical experience Strong communication, analytical and problem-solving skills Solid understanding of precision engineering processes and materials Desirable: Relevant management qualification Estimation or project management certifications Practical knowledge of MRP, master scheduling and capacity planning Familiarity with Progress MIS or similar production management systems How to Apply If you have the CNC background and leadership experience we're looking for, we'd love to hear from you. Please get in touch with Kim or Aimee directly: CNC / CNC Machinist / CNC Turner / CNC Miller / CNC Manager / CNC Team Leader / CNC Production Manager / Response Personnel are acting as a recruitment agency in relation to this vacancy. All applications are treated in strict confidence.

CNC Turner Dunstable 18 - 20 per hour Overtime Availabable paid at x1.5 Full Time Permanent Day Shift Role About the Role Our CLient are an AS9100 accredited company, they have been providing forward thinking, modern precision engineering for over 50 years. They specialise in motorsport (F1), aerospace, and medical precision engineering. Our CLient are seeking an experienced CNC turner / CNC Machinist to join their established team. The ideal candidate will be seeking a career and growth position within a forever growing business. They will need to be a strong team player. This role will require a highly skilled individual that can set, program, and run CNC lathes. Their communication skills should be excellent. Quality is at the core of what we do and therefore, the successful candidate will be expected to understand and instil our quality requirements. The successful candidate will need to be dynamic and hands-on in their role to enable the demanding delivery requirements to be met. Responsibilities and Duties Ability to program (offline using CAD/CAM), setup and run CNC turning machinery Ensuring consistent quality Ensuring delivery dates / internal milestones are met Qualifications and Skills Read technical drawings CAD / CAM essential Extensive experience in turning is essential Strong problem-solving skills Strong communication skills Strong organisational skills - forward thinking approach Team player Using CMM (Desirable) Computer-literate Benefits Overtime available 20 Days holiday Wellbeing: Eye Tests / Corporate benefits (no private healthcare) Corporate clothing provided CNC Turner / CNC Turning / Lathes / CNC Machinign / CNC Programmer / CNC Machinist

CNC Turner Bedford Area 15 - 21 per hour (Depending on Experience) + Bonus Available Full job description Our Client is a leading provider of precision engineering and manufacturing solutions, supporting high-tech industries such as aerospace, medical, and scientific research. With a state-of-the-art facility housing approximately 68 advanced machines, They deliver high-quality, complex components with speed, accuracy, and reliability. Their continued growth is driven by innovation, investment in technology, and a dedicated, skilled team CNC Machinist / CNC Miller Programmer Job Description Overview We are seeking a skilled CNC Machinist / CNC Turner also position available for a CNC Miller to join our dynamic team. The ideal candidate will possess a strong mechanical aptitude and be proficient in operating, setting and programming CNC machinery to produce high-quality components. This role requires attention to detail, a commitment to safety, and the ability to work collaboratively within a fast-paced environment. Key Responsibilities Being flexible to operate any of the machinery required to meet the production schedule and agreed targets To ensure orders are completed to the correct standard, within budget and on time to meet the company Quality Objectives To work from customer drawings and specifications to produce parts in accordance with our Clients Quality - Code of Practice Understand, interpret, and edit programs to the standard company format. For ensuring proven programs are stored in the Seki systems DNC software file on the network To inspect parts following the Checking/Inspection Process To ensure works orders are correctly opened and closed on the company s computerised system - ProgressPlus To ensure tooling is returned and maintained to tool stores Actively monitor working practises and provide feedback to improve efficiencies and job profitability Ensure adherence to Health and Safety standards, and environmental regulations in compliance with the Company policy to ensure safe working environment. Maintain a clean and manageable work area ensuring that housekeeping standards are maintained in accordance with the Company Code of Conduct Undertake weekly maintenance checks of machinery and record in the machinery maintenance log Comply with the company Environmental and Recycling policy Undertaking any additional duties as required Knowledge requirements: Proficient in CNC setting with Fanuc and/or Haas and/or Siemens Operating systems CNC Milling Experience or CNC turning experience Experience Setting Operating Programming on Mills or Lathes Proven track record to produce low volume, small batch, high precision components A keen eye for detail and a results-driven approach If you are passionate about precision engineering and looking for an opportunity to grow within a supportive team, we encourage you to apply. Job Types: Full-time, Permanent Pay: 15.00- 20.00 per hour DOE Benefits: Company events Training and Progression Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free On-site parking Health & wellbeing programme 25 Days Holiday plus Bank Holidays rising to 28 with length of service Employee Led continuous improvement bonus 1000 net awarded each quarter Sick pay and Bereavement Leave Experience: Siemens Control: 1 year (required) CNC Turner / CNC Turning / MILLS/ Lathes / CNC Miller / CNC Machinist / FANUC / HAAS / CNC Machining / CNC Programmer/ CNC Milling