Wayfindi
Strategy & Operations Manager, Central Analytics Office - United Kingdom About the company About Cleo At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast growing unicorn with over $300 million in ARR and growing over 2x year over year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. About the role We're creating a new Central Analytics function at Cleo; this role will be the founding hire. Central Analytics will be the backbone and amplifier of analytics at Cleo. It will own the shared systems and standards that embedded analysts rely on-things like event frameworks, experimentation tooling, shared metrics and taxonomies, self serve capabilities-so product teams can move faster in shipping products that delight our users. Analytics is already one of the highest impact teams at Cleo, shaping our biggest product decisions and delivering sharp, trusted insights across all areas of the company. Our mission is to take Analytics to the next level, building on our existing strength with exceptional systems, tooling and operational excellence. You'll be taking on one of the highest leverage building roles in Cleo's data organisation. You'll lead on the execution of this strategy; building the shared infrastructure and coordination layer that make Analytics and Cleo faster, more impactful, and more scalable. Reporting to the Director of Analytics, this role starts as a solo builder and is expected to grow into leading a small central team as we continue to scale. Your focus will be: Building the Central Analytics function from scratch: defining what sits centrally; putting in place the standards and operating models that make the Analytics division stronger. Delivering high leverage, cross cutting initiatives end to end: leading data stack and infrastructure improvements that lift capabilities across the board. Getting hands on with data and systems: using your technical fluency and SQL/python skills to validate decisions, shape tooling, and ensure the operational layer works. Key Responsibilities Lead end to end delivery of a small number of flagship, cross cutting initiatives e.g. LLM driven natural language analytics system, event framework refactor, new experimentation tooling. Own shared analytics areas that do not sit cleanly with a single product team, such as central metrics, taxonomies, self serve analytics workflows, and cross team dashboards. Coordinate cross pillar analytics work by surfacing overlaps, dependencies and gaps, and making sure shared problems have clear owners and momentum. Partner with Product, Engineering and Analytics Engineering to translate analytics needs into technical requirements and scalable solutions. Use SQL/Python to validate data, prototype metrics, test new tools, and improve data quality. Define and evolve the operating model for Central Analytics, with scope to hire and lead a small team over time. What are we looking for? 4+ years in a data heavy strategy & ops, BizOps, product ops, analytics ops, data product, or similar role in a high growth consumer tech environment. Fluent in SQL and comfortable working directly with data day to day (joins, aggregations, window functions, CTEs) - this is not a role for someone who is "data driven" but relies on others to do the analysis. Demonstrated end to end ownership of cross functional projects involving data and product (problem definition design implementation rollout iteration). Comfortable operating at both the strategic/systems level (operating models, responsibilities, workflows) and deep in the detail (understanding a tracking issue, questioning a metric, reading a schema). Experience managing projects/programmes with multiple stakeholders, technical & non technical. Significant experience working closely with analytics / data teams: experimentation, product metrics, data quality, BI tools. Excellent communication and collaboration skills, with the ability to work effectively across all levels of seniority. Comfortable navigating change and ambiguity in a fast moving environment. A team player with a proactive, problem solving mindset. It's an added benefit if you have: Experience in a central analytics / data operations / analytics platform role. Experience with modern data stacks (e.g. dbt, Snowflake/BigQuery, Looker/Mode, Amplitude/Mixpanel, experimentation platforms). Experience building internal data/analytics products (self serve tools, metrics layers, experimentation platforms, NLQ interfaces). What do you get for all your hard work? A competitive compensation package (base + equity) with bi annual reviews. The base salary range for this position is £85,000 - £115,000. Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Hybrid first. Join our hybrid first team, where we blend the best of both remote and in office work. We expect our team members to be in our London office 1 2 times a week. On Wednesdays, we buy you lunch but you can come to the office on whichever days work best for you! Other benefits Company wide performance reviews every 6 months. Generous pay increases for high performing team members. Equity top ups for team members getting promoted. 25 days annual leave a year + public holidays (plus an additional day for every year you spend at Cleo, up to 30 days). 6% employer matched pension in the UK. Private Medical Insurance via Vitality, dental cover, and life assurance. Enhanced parental leave. 1 month paid sabbatical after 4 years at Cleo. Regular socials and activities, online and in person. We'll pay for your OpenAI subscription. Online mental health support via Spill. Workplace Nursery Scheme. And many more!
Strategy & Operations Manager, Central Analytics Office - United Kingdom About the company About Cleo At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast growing unicorn with over $300 million in ARR and growing over 2x year over year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. About the role We're creating a new Central Analytics function at Cleo; this role will be the founding hire. Central Analytics will be the backbone and amplifier of analytics at Cleo. It will own the shared systems and standards that embedded analysts rely on-things like event frameworks, experimentation tooling, shared metrics and taxonomies, self serve capabilities-so product teams can move faster in shipping products that delight our users. Analytics is already one of the highest impact teams at Cleo, shaping our biggest product decisions and delivering sharp, trusted insights across all areas of the company. Our mission is to take Analytics to the next level, building on our existing strength with exceptional systems, tooling and operational excellence. You'll be taking on one of the highest leverage building roles in Cleo's data organisation. You'll lead on the execution of this strategy; building the shared infrastructure and coordination layer that make Analytics and Cleo faster, more impactful, and more scalable. Reporting to the Director of Analytics, this role starts as a solo builder and is expected to grow into leading a small central team as we continue to scale. Your focus will be: Building the Central Analytics function from scratch: defining what sits centrally; putting in place the standards and operating models that make the Analytics division stronger. Delivering high leverage, cross cutting initiatives end to end: leading data stack and infrastructure improvements that lift capabilities across the board. Getting hands on with data and systems: using your technical fluency and SQL/python skills to validate decisions, shape tooling, and ensure the operational layer works. Key Responsibilities Lead end to end delivery of a small number of flagship, cross cutting initiatives e.g. LLM driven natural language analytics system, event framework refactor, new experimentation tooling. Own shared analytics areas that do not sit cleanly with a single product team, such as central metrics, taxonomies, self serve analytics workflows, and cross team dashboards. Coordinate cross pillar analytics work by surfacing overlaps, dependencies and gaps, and making sure shared problems have clear owners and momentum. Partner with Product, Engineering and Analytics Engineering to translate analytics needs into technical requirements and scalable solutions. Use SQL/Python to validate data, prototype metrics, test new tools, and improve data quality. Define and evolve the operating model for Central Analytics, with scope to hire and lead a small team over time. What are we looking for? 4+ years in a data heavy strategy & ops, BizOps, product ops, analytics ops, data product, or similar role in a high growth consumer tech environment. Fluent in SQL and comfortable working directly with data day to day (joins, aggregations, window functions, CTEs) - this is not a role for someone who is "data driven" but relies on others to do the analysis. Demonstrated end to end ownership of cross functional projects involving data and product (problem definition design implementation rollout iteration). Comfortable operating at both the strategic/systems level (operating models, responsibilities, workflows) and deep in the detail (understanding a tracking issue, questioning a metric, reading a schema). Experience managing projects/programmes with multiple stakeholders, technical & non technical. Significant experience working closely with analytics / data teams: experimentation, product metrics, data quality, BI tools. Excellent communication and collaboration skills, with the ability to work effectively across all levels of seniority. Comfortable navigating change and ambiguity in a fast moving environment. A team player with a proactive, problem solving mindset. It's an added benefit if you have: Experience in a central analytics / data operations / analytics platform role. Experience with modern data stacks (e.g. dbt, Snowflake/BigQuery, Looker/Mode, Amplitude/Mixpanel, experimentation platforms). Experience building internal data/analytics products (self serve tools, metrics layers, experimentation platforms, NLQ interfaces). What do you get for all your hard work? A competitive compensation package (base + equity) with bi annual reviews. The base salary range for this position is £85,000 - £115,000. Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures. A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work. Hybrid first. Join our hybrid first team, where we blend the best of both remote and in office work. We expect our team members to be in our London office 1 2 times a week. On Wednesdays, we buy you lunch but you can come to the office on whichever days work best for you! Other benefits Company wide performance reviews every 6 months. Generous pay increases for high performing team members. Equity top ups for team members getting promoted. 25 days annual leave a year + public holidays (plus an additional day for every year you spend at Cleo, up to 30 days). 6% employer matched pension in the UK. Private Medical Insurance via Vitality, dental cover, and life assurance. Enhanced parental leave. 1 month paid sabbatical after 4 years at Cleo. Regular socials and activities, online and in person. We'll pay for your OpenAI subscription. Online mental health support via Spill. Workplace Nursery Scheme. And many more!
Wayfindi
About the company About Cleo At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. Follow us on LinkedIn to keep up to date with new product features and insights from the team. About the role At Cleo, we care far more about how you think than which language you've used before. While much of our product runs on Ruby today, we're deliberately hiring polyglot engineers because diverse technical backgrounds make our teams stronger - different languages shape how you solve problems, reason about systems, and design clean software. If you've shipped meaningful product work in any modern stack, you'll ramp quickly here. What matters most is curiosity, thoughtful engineering, and a willingness to learn, not a perfect match on our tech. What you'll be doing You'll join a cross-functional product squad and work closely with engineers, designers, analysts, and product partners to build features that improve our users' financial health. You'll shape the direction of upcoming work, break down problems with your team, and help drive projects from early discovery all the way to shipped impact. Day to day, you'll work across our backend and product systems - much of which runs in Ruby today - but you don't need Ruby experience to thrive here. We value engineers who think clearly, understand trade offs, and can apply strong fundamentals to any language or framework. You'll build and evolve APIs, data models, and business logic; contribute to testing, observability, and experimentation; and help us continuously improve developer experience and product quality. Along the way, you'll mentor others at your level (mid, senior, or beyond), share knowledge generously, and contribute to a team culture where engineers grow quickly and have real influence. A few examples of the work our engineers shipped recently: Building a secured credit card Launching new budgeting and financial insight features Running subscription and pricing experiments About you You care about building products that genuinely help people, and improving financial health is a mission that resonates with you. You're an engineer with solid fundamentals who has worked in any modern tech stack - the exact language isn't important. What matters is your ability to reason clearly, learn quickly, think in trade offs, and write maintainable, thoughtful code. You collaborate well with product, design, and data; you're curious about users; and you enjoy shaping work beyond just the technical bits. Whether you're mid level, senior, or leading teams already, you contribute positively to engineering culture, support others, and help raise the bar for those around you. You align with our values and engineering principles - rooted in autonomy, accountability, pragmatism, and building things that genuinely improve people's lives. Our tech stack Cleo is built as a Ruby on Rails monolith with a single React Native app frontend, utilising TypeScript. We also leverage Python for machine learning services and PostgreSQL for our database, all hosted on AWS. Our CI/CD pipeline is fully automated, with production deployments happening on every merge via Kubernetes. Our backend engineers deploy multiple times a week, and we release our frontend app to Google and Apple for review at least once a week. While we take a pragmatic approach, we place a strong emphasis on quality. Our code is peer reviewed, and we maintain automated testing using Minitest and CircleCI. We're also actively working towards a more modular architecture, focusing on separating concerns to achieve all the benefits of microservices within a monolith, while progressively refactoring our code as we build new features. Everyone in the engineering team contributes to driving our technical strategy, voices & ideas from all levels are valued: we are all owners at Cleo. What do you get for all of your hard work? A competitive compensation package (base + equity) with three annual reviews, aligned to our termly OKR planning cycles. You can view our public progression framework and salary bandings here: Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work Work where you work best. We're a globally distributed team. If you live in London we have a hybrid approach, we'd love you to spend one day a week or more in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Other benefits; Company wide performance reviews every 6 months Generous pay increases for high performing team members Equity top ups for team members getting promoted 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days) 6% employer matched pension in the UK Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in person We'll pay for your OpenAI subscription Online mental health support via Spill Workplace Nursery Scheme And many more! We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future. Apply for this role
About the company About Cleo At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. Follow us on LinkedIn to keep up to date with new product features and insights from the team. About the role At Cleo, we care far more about how you think than which language you've used before. While much of our product runs on Ruby today, we're deliberately hiring polyglot engineers because diverse technical backgrounds make our teams stronger - different languages shape how you solve problems, reason about systems, and design clean software. If you've shipped meaningful product work in any modern stack, you'll ramp quickly here. What matters most is curiosity, thoughtful engineering, and a willingness to learn, not a perfect match on our tech. What you'll be doing You'll join a cross-functional product squad and work closely with engineers, designers, analysts, and product partners to build features that improve our users' financial health. You'll shape the direction of upcoming work, break down problems with your team, and help drive projects from early discovery all the way to shipped impact. Day to day, you'll work across our backend and product systems - much of which runs in Ruby today - but you don't need Ruby experience to thrive here. We value engineers who think clearly, understand trade offs, and can apply strong fundamentals to any language or framework. You'll build and evolve APIs, data models, and business logic; contribute to testing, observability, and experimentation; and help us continuously improve developer experience and product quality. Along the way, you'll mentor others at your level (mid, senior, or beyond), share knowledge generously, and contribute to a team culture where engineers grow quickly and have real influence. A few examples of the work our engineers shipped recently: Building a secured credit card Launching new budgeting and financial insight features Running subscription and pricing experiments About you You care about building products that genuinely help people, and improving financial health is a mission that resonates with you. You're an engineer with solid fundamentals who has worked in any modern tech stack - the exact language isn't important. What matters is your ability to reason clearly, learn quickly, think in trade offs, and write maintainable, thoughtful code. You collaborate well with product, design, and data; you're curious about users; and you enjoy shaping work beyond just the technical bits. Whether you're mid level, senior, or leading teams already, you contribute positively to engineering culture, support others, and help raise the bar for those around you. You align with our values and engineering principles - rooted in autonomy, accountability, pragmatism, and building things that genuinely improve people's lives. Our tech stack Cleo is built as a Ruby on Rails monolith with a single React Native app frontend, utilising TypeScript. We also leverage Python for machine learning services and PostgreSQL for our database, all hosted on AWS. Our CI/CD pipeline is fully automated, with production deployments happening on every merge via Kubernetes. Our backend engineers deploy multiple times a week, and we release our frontend app to Google and Apple for review at least once a week. While we take a pragmatic approach, we place a strong emphasis on quality. Our code is peer reviewed, and we maintain automated testing using Minitest and CircleCI. We're also actively working towards a more modular architecture, focusing on separating concerns to achieve all the benefits of microservices within a monolith, while progressively refactoring our code as we build new features. Everyone in the engineering team contributes to driving our technical strategy, voices & ideas from all levels are valued: we are all owners at Cleo. What do you get for all of your hard work? A competitive compensation package (base + equity) with three annual reviews, aligned to our termly OKR planning cycles. You can view our public progression framework and salary bandings here: Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work Work where you work best. We're a globally distributed team. If you live in London we have a hybrid approach, we'd love you to spend one day a week or more in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Other benefits; Company wide performance reviews every 6 months Generous pay increases for high performing team members Equity top ups for team members getting promoted 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days) 6% employer matched pension in the UK Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in person We'll pay for your OpenAI subscription Online mental health support via Spill Workplace Nursery Scheme And many more! We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you're an existing user, you'll still have access to the app. But some features won't be available (just for a little while). Why? 99% of our users are based in the US - where financial health is often overlooked. We've decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we'll be able to apply what we learn to better support our UK users in the future. Apply for this role