Verto People, Ltd.

Product Support Engineer / Technical Support Engineer Location: Milwaukee, Wisconsin Salary Range: $60,000 - $80,000 Employment Type: Full-Time Full Product Training Provided Product Support Engineer / Technical Support Engineer required for a manufacturer of precision inspection systems used for CNC cutting tools. Product Support Engineer Responsibilities: Build precision inspection systems and related accessories with precision and attention to detail, maintaining high assembly standards and verifying functionality before shipment. Serve as the primary point of contact for technical and software support, diagnosing and resolving customer issues promptly through calls or remote access tools. Lead and contribute to internal initiatives such as testing new components, refining product designs, or coordinating with developers to resolve software challenges. Engage with customers to understand evolving needs, recommend suitable add ons or systems, and support sales efforts by fostering strong, long term client relationships. Coordinate and perform both in person and virtual maintenance, installations, and deliveries for customers across various locations, ensuring reliable product performance and customer satisfaction. Full product training is provided. Product Support Engineer Requirements: Prior experience in manufacturing. Experience as a CNC Machinist or prior experience using CNC cutting tools or metrology products is advantageous. Live within a commutable distance from Milwaukee, WI. Ambitious and looking for growth and development. Driving License. Full training product training is provided.