Burlington Hotel

We currently have an amazing opportunity to join the team as Food & Beverage Assistant. Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements The ideal person will have at least a year's experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include: Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas. Help control costs through ordering stock and minimising waste. Deal with any reasonable requests from guests in a professional manner. Strive to anticipate customer needs and where possible react to theses to enhance customer satisfaction. Ensure all Health and Safety and Fire Safety Company standards are maintained. Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

A leading hotel group in Rothesay is seeking passionate individuals to join their kitchen team. The role involves assisting with kitchen operations, maintaining cleanliness, and supporting chefs. Ideal candidates will be service-oriented and reliable, with a willingness to learn. Opportunities for personal development and competitive salaries are offered. Join our inclusive team where your development is valued and rewarded.

We currently have an amazing opportunity to join the team as Breakfast Supervisor. Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements: As a Breakfast Supervisor you will be expected to deputise for the Food & Beverage Manager in their absence. You will be required to play a vital role in leading and developing the team. The ideal person will have at least 1 year's experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, reliable and willing to learn. Duties will include: Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards. To empower the team to be able to handle all guest feedback positive and negative. To ensure all service standards are maintained throughout the food and beverage operation. Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas. Supervising, encouraging and developing the food and beverage team. Deputise for the Food & Beverage Manager in their absence. Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements The ideal person will have some experience in a similar position though this is not essential and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include Assist with ensuring the efficient and effective running of the kitchen. Ensure that sufficient material for the performance of cleaning duties are collated. Dispose of rubbish into an area outline by Head Chef whilst complying with food safety policy. Ensure the working areas and equipment in the kitchen are cleaned to a high standard. Aid the Chefs when necessary. Being Bespoke Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

A leading independent hotel group in Grantown-on-Spey seeks a dedicated Commis Chef to join their dynamic kitchen team. The ideal candidate will have some relevant experience and a passion for delivering exceptional service. Responsibilities include ensuring food is served to required standards, assisting the Head Chef with menu implementation, and maintaining cleanliness in the kitchen. The role offers competitive salaries and opportunities for personal development.

A prominent hotel in the UK is seeking a passionate Commis Chef to join their team. The ideal candidate will have some experience in a similar position and a strong desire to learn while delivering exceptional service. Responsibilities include ensuring food quality, assisting in menu development, and maintaining kitchen cleanliness. The role offers competitive benefits, including professional development and employee discounts at hotel stays.

We currently have an amazing opportunity to join the team as Commis Chef. Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements The ideal person will have some experience of being in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include To ensure all food is served to the required Company standard. To aid the Head Chef in implementing new menus. To comply with all regulations as stated in the Company policies. To ensure a high standard of cleanliness is maintained in the kitchen operation. To strive and anticipate customer needs wherever possible and react to these to enhance customer satisfaction. Being Bespoke Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

We currently have an amazing opportunity to join the team as Commis Chef. Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements The ideal person will have some experience of being in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include To ensure all food is served to the required Company standard. To aid the Head Chef in implementing new menus. To comply with all regulations as stated in the Company policies. To ensure a high standard of cleanliness is maintained in the kitchen operation. To strive and anticipate customer needs wherever possible and react to these to enhance customer satisfaction. Being Bespoke Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

We currently have an amazing opportunity to join the team as Bar and Restaurant Manager. Live in option available Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements: The ideal person will have at least strong experience, ideally 1-2 years in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include: Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards. To empower the team to be able to handle all guest feedback positive and negative. To ensure all service standards are maintained throughout the food and beverage operation of the hotel. Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas. Managing, encouraging and developing the food and beverage team. Helping to promote the bar and restaurant within the community and being proactive with positive change. Duty Management role in the absence of the General Manager. Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements The ideal person will have some experience in a similar position though this is not essential and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties will include Assist with ensuring the efficient and effective running of the kitchen. Ensure that sufficient material for the performance of cleaning duties are collated. Dispose of rubbish into an area outline by Head Chef whilst complying with food safety policy. Ensure the working areas and equipment in the kitchen are cleaned to a high standard. Aid the Chefs when necessary. Being Bespoke Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

Overview We currently have an amazing opportunity to join the team as Food & Beverage Assistant. The job entails covering breakfast service from approximately 7am until 11am and evening service from approximately 6pm to 11pm. We will accept applications for people who would be willing to work both breakfast and evening shifts on a split rota'd basis or for people who are willing to work either breakfast or evening shifts. Benefits At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our Be-Attitude values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements The ideal person will have at least a year's experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Duties Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas. Help control costs through ordering stock and minimising waste. Deal with any reasonable requests from guests in a professional manner. Strive to anticipate customer needs and where possible react to these to enhance customer satisfaction. Ensure all Health and Safety and Fire Safety Company standards are maintained. Being Bespoke Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

A luxury hotel in Carnoustie is seeking a Spa Manager to lead its wellness center. The ideal candidate will have a proven track record in spa management, showcasing strong leadership and commercial acumen. Responsibilities include developing revenue strategies, ensuring efficient operations, and motivating a team dedicated to guest satisfaction. This role offers competitive salary, incentives, and opportunities for personal development within a supportive environment.

We're looking for a dynamic, commercially driven Spa Manager to lead our luxury spa. This is a key leadership role for a hands on leader who can balance a deep passion for wellness with strong business acumen and a drive to exceed revenue targets. Role and Responsibilities As the Spa Manager, you'll take full ownership of the commercial performance and strategic direction of the spa. You'll lead by example, ensuring every aspect from the reception desk and treatment diary to therapist utilisation runs smoothly and profitably. Develop and implement revenue strategy that maximises treatment room occupancy and retail performance Analyse key business metrics, reporting on financial performance and identifying new sales and marketing opportunities Lead and inspire your team, champion training, development, and progression, cultivating a motivated team that consistently exceeds guest expectations Oversee budgeting, stock control, and payroll efficiency while driving departmental growth What you'll need? A proven track record in spa or wellness management within a luxury or hotel environment Strong commercial and analytical mindset, with experience in revenue management, forecasting, and business planning The ability to maximise therapist utilisation and diary efficiency to boost yield and profitability Strong leadership and motivational skills Relevant professional qualifications - HNC/HND in Beauty Therapy/ VTCT equivalent A passion for guest experience, ensuring every visit reflects exceptional standards of care and professionalism Flexibility to work weekends and peak trading times as needed Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only. Covid-19 Promise: We continue to ensure that all of our premises continue to be a 'Safe place to work, stay and visit'. The health, safety and wellbeing of all of our employees, guests and third party visitors is, as always, our upmost priority.

A luxurious five-star hotel in Newcastle upon Tyne is seeking a Concierge to provide exceptional service and local knowledge to guests. The successful candidate will be responsible for managing guest enquiries, valet parking, and maintaining a polished atmosphere throughout the hotel. Candidates must be over 25 years old and possess a valid UK driving licence. This role requires outstanding communication skills and a commitment to five-star service standards.

Job Title: Concierge Department: FrontOffice Reporting to: Guest Relations Manager Position Overview As a Concierge in a five star hotel, you are an ambassador of service excellence and local knowledge, offering a warm welcome and seamless assistance to every guest. From managing luggage and valet parking to providing tailored recommendations, you ensure that each guest's stay is effortless, memorable, and personalised. Your presence throughout the hotel supports all departments in maintaining a refined atmosphere and exceptional guest experience. Applicants for this role must be over 25 years old and hold a full UK driving licence for guest valet parking purposes. Key Responsibilities Guest Engagement & Service Greet all guests with warmth, professionalism, and discretion, anticipating needs and personal preferences. Offer expert assistance with all guest enquiries, including directions, restaurant bookings, spa appointments, transport, and bespoke experiences. Be present and attentive in the hotel lobby/ entrance and outlets, ensuring guests feel consistently supported, acknowledged, and cared for. Handle guest complaints or requests calmly and efficiently, escalating when appropriate and always following through. Provide a polished arrival and departure experience through coordinated luggage handling, valet parking, and seamless service communication. Valet & Luggage Services Manage all valet parking operations, ensuring secure and careful handling of guest vehicles. Assist guests with luggage on arrival, during room moves, and upon departure. Maintain the concierge desk, lobby, and front drive in immaculate condition, representing the hotel's luxury image. Tag, store, and retrieve guest luggage with accuracy and care, following correct procedures. Hotel Wide Presence Maintain a visible and supportive presence across all hotel outlets-restaurants, bar, spa, events-offering assistance and checking on guest satisfaction. Act as a liaison between departments to enhance communication and service flow, particularly during high guest movement periods. Support event coordination and VIP arrivals by overseeing timing, transport, or special touches. Assist with covering holidays for day/night porter team. Administrative & Coordination Tasks Maintain accurate records of bookings, guest requests, car parking logs, and deliveries. Manage guest messages, packages, and internal communication with discretion and efficiency. Maintain and update concierge resources such as menus, maps, brochures, and partner contact lists. Use hotel systems to log guest preferences, update reservations, and record service notes. Assist with preparing welcome notes, guest itineraries, amenity arrangements, and departmental handovers. Health, Safety & Security Ensure valet and luggage handling is carried out with full consideration of health & safety and manual handling protocols. Follow all procedures related to guest vehicle security, key control, and liability. Monitor and report safety hazards or suspicious activity in and around the hotel entrance and lobby. Participate in fire safety, emergency response, and evacuation procedures as required. General Responsibilities Attend all required training, team meetings, and performance reviews. Maintain a flawless appearance and professional conduct in line with five star hospitality standards. Contribute to a positive, supportive culture that champions luxury service, teamwork, and integrity. Undertake any other duties as assigned by the Guest Relations Manager or Assistant/Front Office Manager in the interest of the hotel and guest satisfaction.