DCA Recruitment

A technology solutions provider in Lee-on-the-Solent is seeking a Customer Success Manager to guide clients on achieving clean and actionable CRM data. In this role, you will lead onboarding and training programs while monitoring customer health and data quality. Candidates should have strong communication skills, a solid understanding of CRM data structures, and an analytical mindset. This position includes a competitive salary, pension contributions, and healthcare provisions.

Overview Below is a description of your chosen vacancy. We will keep track of all the vacancies you view during each visit to the website so that you can apply for more than one vacancy at a time. Simply click the Apply now button below and you will be able to select from the vacancies you have viewed and send your application. Customer Success Manager D365 Sales & Data Quality Solutions Location: Lee on the Solent, Hampshire, UK (Hybrid/Office based) Competitive salary: £32 £45k depending on experience About DQ Global At DQ Global, we help organisations turn customer data into a strategic growth asset. Our software improves data quality directly inside Microsoft Dynamics 365 Sales, enabling reliable CRM insights, stronger customer relationships, reduced storage costs - and AI ready operations. For over 20 years weve helped businesses create a trusted Single Customer View through our 4Cs: Capture, Cleanse, Consolidate, Compress. Now were growing our Customer Success capability to support the next wave of AI adoption across the Microsoft ecosystem. Customer Success Manager - The Role We're looking for an energetic, curious, and customer focused Customer Success Manager to guide our clients on their journey to clean, reliable, and actionable CRM data. Youll become a trusted advisor to our customers - onboarding them, supporting them, coaching them, and helping them maximise value across our DQ for Dynamics product suite. Your work ensures their CRM is accurate, compliant, and ready for AI powered automation. Customer Success Manager - What Youll Do Lead customer onboarding, training, and adoption programmes that make complex data concepts easy to understand. Deliver structured onboarding using our 30/60/90success plan Help customers achieve early wins and adopt key dataworkflows Establish what good looks like for each customer and track progress against it Deliver engaging product demonstrations showcasing how data quality impacts reporting, automation, and AI readiness. Help customers optimise their Microsoft D365 Sales data, processes, and governance practices. Monitor customer health, usage, and data quality performance - identifying risks before they become issues. Run value reviews and provide actionable guidance using the DQ Global 4Cs framework. Identify opportunities for customers to benefit from additional features, modules, or service packages. Work closely with Sales, Product, and Support to deliver a seamless, proactive customer experience. Customer Success Manager - What Were Looking For A strong communicator who can translate technical ideas into everyday language. Solid understanding of CRM data structures and basic database concepts (entities, relationships, fields). Analytical mindset with the ability to interpret customer usage and data quality trends. Organised, proactive, and driven to help customers thrive. Empathetic, patient, and commercially aware - able to spot value add opportunities. Eager to learn and grow within a modern Customer Success environment. Bonus Points For Experience with Dynamics 365 Sales, Power Platform, or similar CRM systems. Understanding of data quality challenges such as duplicates, decay, inconsistent formatting, or multi system fragmentation. Previous experience in SaaS, Customer Success, CRM consultancy, or technical support. Familiarity with AI/analytics initiatives that depend on trusted, high quality data. Familiarity with 30/60/90onboarding methodologies and defining customer success milestones. Why Join DQ Global? Full training on our DQ for Dynamics products, Customer Success methodologies, and consultative frameworks. The opportunity to work at the forefront of AI readiness and CRM data transformation. Pension contributions Healthcare provision Free on site parking Ready to Make an Impact? If youre excited about helping organisations unlock the full value of their CRM and become AI ready, wed love to hear from you.

Software Developer Role Borehamwood We are small but growing company based in Borehamwood, seeking an experienced Software Developer to join our small but growing team in progressing the development of our bespoke software, and supporting the migration of legacy systems to the new architecture. As a key member of our team the Software Developer will play a pivotal role in shaping the platform and services that support a suite of mobile and web applications. Your responsibilities will include designing and developing robust, scalable, and secure backend systems, providing technical expertise across multiple squads as well as defining and enforcing the standards that ensure their integrity and compliance. Software Developer - Required Skills and Experience Good Knowledge of .Net Framework and .Net Core. Develop applications using C#. These are mainly Web Services, Rest API and IP Communications. Database queries using Entity Framework. WPF Some knowledge of developing WPF user applications SQL. To allow Creation of database queries and some database design. React This is not essential but a helpful skill to have. SOLID To allow software design / practice. Problem Solving Ability to tackle bugs and problem solve in a live environment, with excellent communication skills to support engineer in the field. Software Developer - Experience 3-5 years minimum Monday - Friday office hours Work Location: In person Full Time, Permanent position. Salary 42,000- 50,000

Car Sales Executive Cranleigh, Surrey £24,000 basic salary - £55,000+ OTE (uncapped) Full-time, Permanent Are you confident, motivated, and passionate about cars? Whether you re an experienced Car Sales Executive or looking to start a new career in automotive sales, this is a fantastic opportunity - a respected independent dealership with an excellent reputation for quality vehicles and outstanding customer service. The Role As a Car Sales Executive, you ll play a key part in delivering an exceptional buying experience for our customers. From first enquiry to handover and after-sales care, you ll handle every step with professionalism and enthusiasm. Your day-to-day responsibilities will include: Engaging with customers in the showroom, online, and over the phone Understanding customer needs and matching them with the right vehicle Organising and supervising test drives Presenting finance and part-exchange options clearly and compliantly Maintaining accurate customer records using our sales system Following up on leads to build lasting relationships This position focuses on used car sales, working with a hand-picked range of quality vehicles. About You We re looking for someone who: Has strong people skills and a professional approach Is confident communicating both in person and over the phone Can work well independently and as part of a close team Is IT-literate and comfortable using CRM systems Holds a full UK driving licence Previous car sales experience is advantageous but not essential. Full training will be provided for the right person with the right attitude. Benefits £24,000 basic salary Uncapped commission (£55,000+ OTE achievable) 5-day working week 30 days annual leave (including bank holidays) Pension scheme On-site parking Immediate start available About our client Our client is a well-established independent dealership based in Cranleigh. They pride themselves on offering a premium selection of used cars and a professional, honest approach to customer care. With continued growth it means they are now looking to expand the sales team with people who share their passion for delivering excellence. If you re looking for a rewarding career in car sales with a trusted local dealership - apply today.

Trainee IT Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step 3 Your new job in in the IT sector Like the sound of this? Apply now!