Bluecrest Health Screening Limited
Brighton, Sussex
Central Operations Manager Worthing, West Sussex Full time, Temporary - 9 Month fixed term contract/Maternity Cover Up to £40,000 per year (pro rata) plus a £5,000 performance-based bonus (paid annually - pro rata depending on length of contract) Led by Kim, you'll spend your time overseeing the daily management of operations for our Field Support Team; Emily, Abbie, Tara and Issy, and our Resource Planner; Becca. Externally, they pride themselves on being a flexible team that manages the workload without compromising on quality. Internally, they are a supportive group that values collaboration, individuality, and open communication. If you choose to join their team, you'll bring strong communication, collaboration and a high level of leadership and support. You'll be directly responsible for ensuring the efficiency and effectiveness of the field team daily operations, remote workforce scheduling and our business processes. You'll manage the support desk for a remote workforce, ensuring seamless communication, timely responses and collaboration across all teams to maintain an excellent standard of care. If you're ready to make a meaningful impact, then we're ready for you. What can we offer you in return? Balance & Support Annual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours) (this will need to be amended if dependant on role, part time/full time/department) Company Sick Pay Scheme Enhanced Family Leave Learning & Development Apprenticeship Schemes Career Development Opportunities Bluecrest Academy for Aspiring Managers Leadership Development Programme 24/7 Learning Library - accessible for everyone! Financial & Lifestyle Salary exchange pension Employee Charity Sponsorship Scheme Retail and Leisure Discounts Home Office Allowance Protection Employee Assistance Programme Health & Wellbeing Discounted Gym Membership Cycle to Work Scheme Four Free Health Assessments per year for yourself, family or friends 50% Off Additional Health Tests Life Insurance After qualifying period & subject to terms and conditions and/or eligibility. Your day-to-day duties will include Designing, implementing, and continuously reviewing our operational policies and procedures to improve efficiency and productivity Leading and overseeing daily operations across multiple service areas, ensuring processes are efficient, well-coordinated, and compliant Managing and supporting a diverse team, including remote and field-based staff, fostering a culture of accountability, compassion, and continuous improvement Monitoring key performance indicators (KPIs) and quality metrics to identify trends, drive improvements, and ensure services remain well-led and person-centred Collaborating cross-functionally with clinical, administrative, and compliance teams to ensure alignment with strategic goals and regulatory requirements Ensuring compliance with all relevant regulations and standards Identifying and mitigating operational risks, maintaining robust incident reporting, risk assessments, and contingency planning Championing continuous improvement initiatives, embedding quality assurance processes and promoting innovation in service delivery Preparing and presenting operational performance reports to senior leadership, highlighting achievements, risks, and improvement plans Implementing and managing tools and technologies to facilitate remote work and ensure effective communication and collaboration Developing strategies to engage and motivate remote employees, fostering a positive and productive work environment Resolving remote work challenges, including technology access, communication barriers, and service continuity issues Ensuring field support coverage 7 days a week, between 6am and 10pm, to uphold safe and responsive care delivery standards Developing and implementing resource planning strategies to ensure optimal allocation of resources across our national team of over 140 staff members Forecasting future resource needs, aligning workforce planning with business growth and project timelines Maintaining and optimising resource planning systems, ensuring data accuracy and usability Providing training and guidance on resource planning tools and processes, promoting consistency and capability across teams Preparing and presenting regular reports on resource utilisation and planning to senior management Monitoring and analysing resource utilisation to identify areas for improvement and ensure efficient use of resources Participating in the on-call rota, ensuring operational leadership and support outside of standard working hours The hours 37.5 hours per week These hours can fall any times between 6am and 10pm These hours can fall any days between Monday and Sunday Hours will be allocated to you based on requirements/need On call hours will be required on a rota basis for this role Hybrid - 2 days per week in the office (Tuesday and Wednesday) Full time, Temporary Maternity Cover contract - 9 months minimum with the possibility of extension.
Nov 23, 2025
Full time
Central Operations Manager Worthing, West Sussex Full time, Temporary - 9 Month fixed term contract/Maternity Cover Up to £40,000 per year (pro rata) plus a £5,000 performance-based bonus (paid annually - pro rata depending on length of contract) Led by Kim, you'll spend your time overseeing the daily management of operations for our Field Support Team; Emily, Abbie, Tara and Issy, and our Resource Planner; Becca. Externally, they pride themselves on being a flexible team that manages the workload without compromising on quality. Internally, they are a supportive group that values collaboration, individuality, and open communication. If you choose to join their team, you'll bring strong communication, collaboration and a high level of leadership and support. You'll be directly responsible for ensuring the efficiency and effectiveness of the field team daily operations, remote workforce scheduling and our business processes. You'll manage the support desk for a remote workforce, ensuring seamless communication, timely responses and collaboration across all teams to maintain an excellent standard of care. If you're ready to make a meaningful impact, then we're ready for you. What can we offer you in return? Balance & Support Annual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours) (this will need to be amended if dependant on role, part time/full time/department) Company Sick Pay Scheme Enhanced Family Leave Learning & Development Apprenticeship Schemes Career Development Opportunities Bluecrest Academy for Aspiring Managers Leadership Development Programme 24/7 Learning Library - accessible for everyone! Financial & Lifestyle Salary exchange pension Employee Charity Sponsorship Scheme Retail and Leisure Discounts Home Office Allowance Protection Employee Assistance Programme Health & Wellbeing Discounted Gym Membership Cycle to Work Scheme Four Free Health Assessments per year for yourself, family or friends 50% Off Additional Health Tests Life Insurance After qualifying period & subject to terms and conditions and/or eligibility. Your day-to-day duties will include Designing, implementing, and continuously reviewing our operational policies and procedures to improve efficiency and productivity Leading and overseeing daily operations across multiple service areas, ensuring processes are efficient, well-coordinated, and compliant Managing and supporting a diverse team, including remote and field-based staff, fostering a culture of accountability, compassion, and continuous improvement Monitoring key performance indicators (KPIs) and quality metrics to identify trends, drive improvements, and ensure services remain well-led and person-centred Collaborating cross-functionally with clinical, administrative, and compliance teams to ensure alignment with strategic goals and regulatory requirements Ensuring compliance with all relevant regulations and standards Identifying and mitigating operational risks, maintaining robust incident reporting, risk assessments, and contingency planning Championing continuous improvement initiatives, embedding quality assurance processes and promoting innovation in service delivery Preparing and presenting operational performance reports to senior leadership, highlighting achievements, risks, and improvement plans Implementing and managing tools and technologies to facilitate remote work and ensure effective communication and collaboration Developing strategies to engage and motivate remote employees, fostering a positive and productive work environment Resolving remote work challenges, including technology access, communication barriers, and service continuity issues Ensuring field support coverage 7 days a week, between 6am and 10pm, to uphold safe and responsive care delivery standards Developing and implementing resource planning strategies to ensure optimal allocation of resources across our national team of over 140 staff members Forecasting future resource needs, aligning workforce planning with business growth and project timelines Maintaining and optimising resource planning systems, ensuring data accuracy and usability Providing training and guidance on resource planning tools and processes, promoting consistency and capability across teams Preparing and presenting regular reports on resource utilisation and planning to senior management Monitoring and analysing resource utilisation to identify areas for improvement and ensure efficient use of resources Participating in the on-call rota, ensuring operational leadership and support outside of standard working hours The hours 37.5 hours per week These hours can fall any times between 6am and 10pm These hours can fall any days between Monday and Sunday Hours will be allocated to you based on requirements/need On call hours will be required on a rota basis for this role Hybrid - 2 days per week in the office (Tuesday and Wednesday) Full time, Temporary Maternity Cover contract - 9 months minimum with the possibility of extension.
Position Trainee Phlebotomist, Full training provided! - ELD1 Bluecrest Wellness Bromley, United Kingdom Field Operations Warning! Vacancy not published Company Description At Bluecrest, we're more than a health assessment provider - we're the health intelligence company. Since our founding in 2012, we've been on a mission to make high-quality, affordable health monitoring accessible to everyone across the UK and Ireland. Serving both individual customers and businesses, we empower people to take control of their wellbeing through early detection and long-term health insights. Our purpose is simple yet powerful: to give everyone confidence in their health. By 2028, our vision is to be the UK's leading health intelligence company, delivering vital health insights to over a million people every single day. We're proud to help people live healthier for longer, and we do it by making personal health monitoring easy, affordable, and impactful. Join us in shaping the future of health intelligence, where your work makes a real difference, every day. Position Field Based - Eltham, Chislehurst, Bromley, Crockenhill, Bexley, Welling, Orpington areas. £27,783 per year plus Commission, Overtime, Expenses and Benefits If you choose to join us, you will be known as internally as a Health Assessment Specialist and will join a passionate team delivering high-quality health assessments across your region! We would be looking to recruit people from various areas in and around; Eltham, Chislehurst, Bromley, Crockenhill, Bexley, Welling, Orpington areas. We welcome everyone-regardless of background or experience. If you're passionate about health and love meeting people, we want to hear from you! Apply now and start your journey with Bluecrest Wellness-where every day is different, and every customer matters. What can we offer you in return? Balance & Support Base salary of £27,783 per year (plus commission, expenses and overtime on top) - plus standard company benefits. Competitive annual leave scheme, rising with years of service Company Sick Pay Scheme Enhanced Family Leave Learning & Development Membership to the National Association of Phlebotomy (once probation has been passed) Bluecrest Academy for Aspiring Managers Leadership Development Programme 24/7 Learning Library - accessible for everyone! Salary exchange pension Employee Charity Sponsorship Scheme Retail and Leisure Discounts Employee Assistance Programme Discounted Gym Membership Cycle to Work Scheme Four Free Health Assessments per year for yourself, family or friends 50% Off Additional Health Tests Life Insurance After qualifying period & subject to terms and conditions, contract type and/or eligibility. Responsibilities Hours and day-to-day You will be required to work 4 x 10-hour shifts per week, totalling 40 hours per week, these hours can fall any times between 6am and 10pm, Monday to Sunday and the hours will be allocated to you by our resource planner 3-weeks in advance rolling. You will be required to drive anything up to 2-hours to get to your venue of the day, there may also be instances where you will be required to take public transport depending on the venue type At Bluecrest everything we do is of the highest quality - this includes our clinic venues and each shift you'll find yourself working in many new and wonderful venues throughout your region. The first step of the day involves planning your route and travelling to your allocated venue - you can expect to drive anything from 30 minutes up to 2 hours to get to your venue of the day, on arrival you'll unpack and set up your kit and begin greeting your first customers for the day - you can expect to see anything from 15 to 22 customers in a day and appointments can range anything from 10 to 45 minutes per customer depending on the type of package and assessments chosen. From there you will begin performing various types of health assessments with our customers based on their chosen packages including but not limited to; PAD, ECG, Phlebotomy (once qualified), Lung Function, Body Composition, and short fitness tests, as well as offering advice on further testing should this be appropriate for the customer. You will also ensure to update and maintain all relevant administration records. You will not be required to relay any results or further lifestyle advice with customers after the assessments are complete. Requirements What we'd like to see from you A Full UK License and access to your own car - as part of the role you'll be required to transport your kit to and from the venue so access to a standard sized car is required, as well as the ability to store kit items in your home when you are not working. Ability to work any days between Monday to Sunday and any times between 6am and 10pm on a rota-basis, these are 6am - 4pm, 8am - 6pm and 1pm to 10pm. These are allocated to you on a rota basis. Must be able to use computers/laptop/phone/tablet to a satisfactory degree Clear DBS - we will process this on your behalf! Ability to travel anything up to 2 hours away from your home location to perform the role, and occasional overnight stays where required Be living within the correct distance of the regional location of the role. Ability to attend our Milton Keynes head office for the first 2-weeks of training for this role (this will require staying Monday-Friday in Milton Keynes for both weeks) A real willingness to learn and take on new skills. Please note as part of the onboarding process for this role you will require a satisfactory enhanced criminal records check (covered by us). Please note: All roles at Bluecrest Wellness will require a satisfactory criminal record check as part of our onboarding process Ready to Take the Next Step? If you believe your skills, experience, and enthusiasm could make a real impact here at Bluecrest and you're looking for a place where you can truly belong, we'd be thrilled to hear from you. Once we've reviewed your application, if it feels like a great match, one of our recruitment team members will be in touch for an initial chat. It's a chance for us to get to know you better, and for you to ask any questions you might have about the role, the team, or life at Bluecrest. We're excited to learn more about you! Other information Everyone is Welcome We are committed to fostering an environment where everyone is treated with dignity and equality, regardless of background, identity, or circumstance. Our employment practices are firmly rooted in the principles of diversity, equity, and inclusion and all employment decisions are based on merit, role requirements and the evolving needs of our organisation. We believe that a diverse workforce brings fresh perspectives, drives innovation, and strengthens our ability to serve our community with compassion and excellence. Our mission is to build inclusive, collaborative teams where every individual feels valued, supported, and empowered to thrive. We celebrate individuality and encourage every team member to bring their whole self to work - because when people feel they truly belong, they do their best work. This commitment is not just part of our policy - it's part of our purpose. It reflects who we are, how we lead, and how we grow together. Other Info Please note that this role is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001. As such, all convictions, cautions, and bind-overs-including those considered 'spent'-must be disclosed as part of the application process. We kindly ask recruitment agencies not to contact us regarding this vacancy. We are committed to managing our recruitment directly and appreciate your understanding. Any personal information you provide will be handled in accordance with our company's Privacy Policy, ensuring your data is treated with care and respect. Please be aware that we are currently unable to offer visa sponsorship for this position
Nov 21, 2025
Full time
Position Trainee Phlebotomist, Full training provided! - ELD1 Bluecrest Wellness Bromley, United Kingdom Field Operations Warning! Vacancy not published Company Description At Bluecrest, we're more than a health assessment provider - we're the health intelligence company. Since our founding in 2012, we've been on a mission to make high-quality, affordable health monitoring accessible to everyone across the UK and Ireland. Serving both individual customers and businesses, we empower people to take control of their wellbeing through early detection and long-term health insights. Our purpose is simple yet powerful: to give everyone confidence in their health. By 2028, our vision is to be the UK's leading health intelligence company, delivering vital health insights to over a million people every single day. We're proud to help people live healthier for longer, and we do it by making personal health monitoring easy, affordable, and impactful. Join us in shaping the future of health intelligence, where your work makes a real difference, every day. Position Field Based - Eltham, Chislehurst, Bromley, Crockenhill, Bexley, Welling, Orpington areas. £27,783 per year plus Commission, Overtime, Expenses and Benefits If you choose to join us, you will be known as internally as a Health Assessment Specialist and will join a passionate team delivering high-quality health assessments across your region! We would be looking to recruit people from various areas in and around; Eltham, Chislehurst, Bromley, Crockenhill, Bexley, Welling, Orpington areas. We welcome everyone-regardless of background or experience. If you're passionate about health and love meeting people, we want to hear from you! Apply now and start your journey with Bluecrest Wellness-where every day is different, and every customer matters. What can we offer you in return? Balance & Support Base salary of £27,783 per year (plus commission, expenses and overtime on top) - plus standard company benefits. Competitive annual leave scheme, rising with years of service Company Sick Pay Scheme Enhanced Family Leave Learning & Development Membership to the National Association of Phlebotomy (once probation has been passed) Bluecrest Academy for Aspiring Managers Leadership Development Programme 24/7 Learning Library - accessible for everyone! Salary exchange pension Employee Charity Sponsorship Scheme Retail and Leisure Discounts Employee Assistance Programme Discounted Gym Membership Cycle to Work Scheme Four Free Health Assessments per year for yourself, family or friends 50% Off Additional Health Tests Life Insurance After qualifying period & subject to terms and conditions, contract type and/or eligibility. Responsibilities Hours and day-to-day You will be required to work 4 x 10-hour shifts per week, totalling 40 hours per week, these hours can fall any times between 6am and 10pm, Monday to Sunday and the hours will be allocated to you by our resource planner 3-weeks in advance rolling. You will be required to drive anything up to 2-hours to get to your venue of the day, there may also be instances where you will be required to take public transport depending on the venue type At Bluecrest everything we do is of the highest quality - this includes our clinic venues and each shift you'll find yourself working in many new and wonderful venues throughout your region. The first step of the day involves planning your route and travelling to your allocated venue - you can expect to drive anything from 30 minutes up to 2 hours to get to your venue of the day, on arrival you'll unpack and set up your kit and begin greeting your first customers for the day - you can expect to see anything from 15 to 22 customers in a day and appointments can range anything from 10 to 45 minutes per customer depending on the type of package and assessments chosen. From there you will begin performing various types of health assessments with our customers based on their chosen packages including but not limited to; PAD, ECG, Phlebotomy (once qualified), Lung Function, Body Composition, and short fitness tests, as well as offering advice on further testing should this be appropriate for the customer. You will also ensure to update and maintain all relevant administration records. You will not be required to relay any results or further lifestyle advice with customers after the assessments are complete. Requirements What we'd like to see from you A Full UK License and access to your own car - as part of the role you'll be required to transport your kit to and from the venue so access to a standard sized car is required, as well as the ability to store kit items in your home when you are not working. Ability to work any days between Monday to Sunday and any times between 6am and 10pm on a rota-basis, these are 6am - 4pm, 8am - 6pm and 1pm to 10pm. These are allocated to you on a rota basis. Must be able to use computers/laptop/phone/tablet to a satisfactory degree Clear DBS - we will process this on your behalf! Ability to travel anything up to 2 hours away from your home location to perform the role, and occasional overnight stays where required Be living within the correct distance of the regional location of the role. Ability to attend our Milton Keynes head office for the first 2-weeks of training for this role (this will require staying Monday-Friday in Milton Keynes for both weeks) A real willingness to learn and take on new skills. Please note as part of the onboarding process for this role you will require a satisfactory enhanced criminal records check (covered by us). Please note: All roles at Bluecrest Wellness will require a satisfactory criminal record check as part of our onboarding process Ready to Take the Next Step? If you believe your skills, experience, and enthusiasm could make a real impact here at Bluecrest and you're looking for a place where you can truly belong, we'd be thrilled to hear from you. Once we've reviewed your application, if it feels like a great match, one of our recruitment team members will be in touch for an initial chat. It's a chance for us to get to know you better, and for you to ask any questions you might have about the role, the team, or life at Bluecrest. We're excited to learn more about you! Other information Everyone is Welcome We are committed to fostering an environment where everyone is treated with dignity and equality, regardless of background, identity, or circumstance. Our employment practices are firmly rooted in the principles of diversity, equity, and inclusion and all employment decisions are based on merit, role requirements and the evolving needs of our organisation. We believe that a diverse workforce brings fresh perspectives, drives innovation, and strengthens our ability to serve our community with compassion and excellence. Our mission is to build inclusive, collaborative teams where every individual feels valued, supported, and empowered to thrive. We celebrate individuality and encourage every team member to bring their whole self to work - because when people feel they truly belong, they do their best work. This commitment is not just part of our policy - it's part of our purpose. It reflects who we are, how we lead, and how we grow together. Other Info Please note that this role is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001. As such, all convictions, cautions, and bind-overs-including those considered 'spent'-must be disclosed as part of the application process. We kindly ask recruitment agencies not to contact us regarding this vacancy. We are committed to managing our recruitment directly and appreciate your understanding. Any personal information you provide will be handled in accordance with our company's Privacy Policy, ensuring your data is treated with care and respect. Please be aware that we are currently unable to offer visa sponsorship for this position
Bluecrest Health Screening Limited
Brighton, Sussex
Bluecrest Wellness Brighton, United Kingdom Field Operations Warning! Vacancy not published Company Description An organisation with a strong purpose, vision and goal - we're all about living health confident. Position Support Administrator Worthing, West Sussex £26,260 per year plus performance-based bonus Full time, Permanent Join Abbie, Issy, Tara, Zoe and become an integral part of our Field Support team. Your hard work and contributions will play a key role in the overall administrative support of our teams out in the Field, enabling them to deliver exceptional standards of care. As a team, you will be responsible for meeting all team priorities and ensuring confidentiality and other controls are maintained. On the surface, we pride ourselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, we are a collaborative and supportive group that work well together and like to have fun whilst achieving our goals. If you're ready to make a meaningful impact, we'd love to have you on board. What we can offer you in return A competitive salary of £26,260 per year Annual performance based bonus of £3,000 per year (paid quarterly) Four free Health Assessments per year, which can be used by yourself, family or friends A further 50% off any additional testing 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days protection EAP Scheme Enhanced family leave Life Insurance Employee referral bonus scheme of up to £1,000 Matched company pension (up to 5% or up to capped amount) Cycle to Work Scheme Employee Charity Sponsorship Scheme Discounted Gym Membership Home office allowance - yearly allowance of £130 to make working from home more comfortable! After qualifying period & subject to terms and conditions and/or eligibility. You'll be responsible for Efficiently Manage Tickets: Use our business systems to handle tickets raised by the Field Team, ensuring timely responses in line with our SLA's. Be the First Point of Contact: Manage the Field Support telephone line and click-to-chat function, addressing queries as soon as they arise. Organise and Prioritise: Take charge of your daily workload, setting priorities to ensure smooth operations. Research and Resolve: Investigate and answer queries, collaborating with other departments as needed to take appropriate action. Coordinate Accommodation: Book hotel accommodation for the Field Team, working towards KPI's to minimise costs. Collaborate with the Results Team: Proactively chase and update outstanding Biometrics and ECG Results, highlighting trends to HAS Managers for further training. Ensure Smooth Clinic Operations: Liaise with team members to maintain the smooth running of clinics. Support Resource Planning: Assist with rota requests, cancellations, reschedules, and sickness cover. Review and Approve: Oversee timesheets and expenses, ensuring they are completed and approved. Support HAS Managers: Take notes during key investigations and disciplinary meetings. Stay Informed: Regularly update your knowledge on field regulations, company products, processes, and procedures. Why Join Us? Impactful Work: Your role is crucial in ensuring our Field Team operates efficiently and effectively. Collaborative Environment: Work closely with various teams and departments, fostering a supportive and dynamic workplace. Professional Growth: Opportunities for continuous learning and development in a fast-paced environment. Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and more. There may be on call requirements for this role The Hours Full time - 37.5 hours per week total Permanent Hybrid - minimum of 1-2 days in our Worthing Head Office per week Able to work any days between Monday to Sunday Able to work any times between 6am and 10pm 10 hour shifts, 4 days on, 3 days off. Rotational rota working earlies, lates and weekends Requirements To be successful in this role, we'd like you to be able to demonstrate some of the following key skills, knowledge experience or behaviours Excellent planning and organisation Prior experience using Microsoft Office Applications - Excel in particular, and strong computer literacy Strong communication with the ability to provide clear and concise feedback Be a natural conversationalist Be able to communicate confidently both over the phone and in person The ability to work in pressurised situations Be responsible by nature, and be able to take accountability for your actions Extensive customer service experience Please note: All roles at Bluecrest Wellness will require a satisfactory criminal records check as part of our onboarding process Other information The next steps So, if you think you've got some exceptional skills to offer us as part of our Field Support Team, and Bluecrest feels like a place where you can belong, we'd love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better! Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and organisational needs. Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work. Other Info The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as 'spent', must be declared. We kindly ask recruitment agencies to refrain from contacting us. Any personal information you share with us will be treated in line with our company Privacy Policy. At present we are unable to provide sponsorship of Visa's for our vacancies
Nov 07, 2025
Full time
Bluecrest Wellness Brighton, United Kingdom Field Operations Warning! Vacancy not published Company Description An organisation with a strong purpose, vision and goal - we're all about living health confident. Position Support Administrator Worthing, West Sussex £26,260 per year plus performance-based bonus Full time, Permanent Join Abbie, Issy, Tara, Zoe and become an integral part of our Field Support team. Your hard work and contributions will play a key role in the overall administrative support of our teams out in the Field, enabling them to deliver exceptional standards of care. As a team, you will be responsible for meeting all team priorities and ensuring confidentiality and other controls are maintained. On the surface, we pride ourselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, we are a collaborative and supportive group that work well together and like to have fun whilst achieving our goals. If you're ready to make a meaningful impact, we'd love to have you on board. What we can offer you in return A competitive salary of £26,260 per year Annual performance based bonus of £3,000 per year (paid quarterly) Four free Health Assessments per year, which can be used by yourself, family or friends A further 50% off any additional testing 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days protection EAP Scheme Enhanced family leave Life Insurance Employee referral bonus scheme of up to £1,000 Matched company pension (up to 5% or up to capped amount) Cycle to Work Scheme Employee Charity Sponsorship Scheme Discounted Gym Membership Home office allowance - yearly allowance of £130 to make working from home more comfortable! After qualifying period & subject to terms and conditions and/or eligibility. You'll be responsible for Efficiently Manage Tickets: Use our business systems to handle tickets raised by the Field Team, ensuring timely responses in line with our SLA's. Be the First Point of Contact: Manage the Field Support telephone line and click-to-chat function, addressing queries as soon as they arise. Organise and Prioritise: Take charge of your daily workload, setting priorities to ensure smooth operations. Research and Resolve: Investigate and answer queries, collaborating with other departments as needed to take appropriate action. Coordinate Accommodation: Book hotel accommodation for the Field Team, working towards KPI's to minimise costs. Collaborate with the Results Team: Proactively chase and update outstanding Biometrics and ECG Results, highlighting trends to HAS Managers for further training. Ensure Smooth Clinic Operations: Liaise with team members to maintain the smooth running of clinics. Support Resource Planning: Assist with rota requests, cancellations, reschedules, and sickness cover. Review and Approve: Oversee timesheets and expenses, ensuring they are completed and approved. Support HAS Managers: Take notes during key investigations and disciplinary meetings. Stay Informed: Regularly update your knowledge on field regulations, company products, processes, and procedures. Why Join Us? Impactful Work: Your role is crucial in ensuring our Field Team operates efficiently and effectively. Collaborative Environment: Work closely with various teams and departments, fostering a supportive and dynamic workplace. Professional Growth: Opportunities for continuous learning and development in a fast-paced environment. Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and more. There may be on call requirements for this role The Hours Full time - 37.5 hours per week total Permanent Hybrid - minimum of 1-2 days in our Worthing Head Office per week Able to work any days between Monday to Sunday Able to work any times between 6am and 10pm 10 hour shifts, 4 days on, 3 days off. Rotational rota working earlies, lates and weekends Requirements To be successful in this role, we'd like you to be able to demonstrate some of the following key skills, knowledge experience or behaviours Excellent planning and organisation Prior experience using Microsoft Office Applications - Excel in particular, and strong computer literacy Strong communication with the ability to provide clear and concise feedback Be a natural conversationalist Be able to communicate confidently both over the phone and in person The ability to work in pressurised situations Be responsible by nature, and be able to take accountability for your actions Extensive customer service experience Please note: All roles at Bluecrest Wellness will require a satisfactory criminal records check as part of our onboarding process Other information The next steps So, if you think you've got some exceptional skills to offer us as part of our Field Support Team, and Bluecrest feels like a place where you can belong, we'd love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better! Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and organisational needs. Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work. Other Info The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as 'spent', must be declared. We kindly ask recruitment agencies to refrain from contacting us. Any personal information you share with us will be treated in line with our company Privacy Policy. At present we are unable to provide sponsorship of Visa's for our vacancies
Bluecrest Health Screening Limited
Brighton, Sussex
Bluecrest Wellness Brighton, United Kingdom Field Operations Warning! Vacancy not published Company Description An organisation with a strong purpose, vision and goal - we're all about living health confident. Position Field Administration Executive Worthing, West Sussex £26,000 per year plus performance-based bonus Full time, Permanent Join Abbie, Issy, Tara, Zoe and become an integral part of our Field Support team. Your hard work and contributions will play a key role in the overall administrative support of our teams out in the Field, enabling them to deliver exceptional standards of care. As a team, you will be responsible for meeting all team priorities and ensuring confidentiality and other controls are maintained. On the surface, we pride ourselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, we are a collaborative and supportive group that work well together and like to have fun whilst achieving our goals. If you're ready to make a meaningful impact, we'd love to have you on board. What we can offer you in return A competitive salary of £26,000 per year Annual performance based bonus of £3,000 per year (paid quarterly) Four free Health Assessments per year, which can be used by yourself, family or friends A further 50% off any additional testing 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days - plus bank holidays on top! protection EAP Scheme Enhanced family leave Life Insurance Employee referral bonus scheme of up to £1,000 Matched company pension (up to 5% or up to capped amount) Cycle to Work Scheme Employee Charity Sponsorship Scheme Discounted Gym Membership Home office allowance - yearly allowance of £130 to make working from home more comfortable! After qualifying period & subject to terms and conditions and/or eligibility. You'll be responsible for Using key business systems to manage tickets raised by the Field Team and respond in a timely manner in line with agreed SLA's Managing the Field Support telephone line and click to chat function, to ensure that all queries are dealt with as soon as they arise Organising own workloads and priorities on a day-to-day basis Researching and answering all queries, liaising with other departments if required and take appropriate action Booking hotel accommodation for the Field Team working towards agreed KPI's to minimise costs Working closely with the results team to proactively chase and update any outstanding Biometrics and ECG Results that occur and highlight potential trends to the HAS Managers so that further training can be provided Liaising effectively with relevant team members to ensure smooth running clinics Assisting with rota requests and/or cancellations/reschedules and sickness cover supporting the Resource Planner Reviewing timesheets and expenses. Ensure that these have been completed and approved Supporting HAS Managers through note taking on key investigations and disciplinary meetings Taking full responsibility for regularly updating own knowledge against all field regulations, company products, processes, and procedures There may be on call requirements for this role The Hours Full time - 37.5 hours per week total Permanent Hybrid - minimum of 1-2 days in our Worthing Head Office per week Able to work any days between Monday to Sunday Able to work any times between 6am and 10pm Currently the rota for this role is either 7am - 5pm or 11am - 9pm (this will be during the weekdays), weekends will be 8am - 6pm. Please note these hours could change based on rota/role requirements Requirements To be successful in this role, we'd like you to be able to demonstrate some of the following key skills, knowledge experience or behaviours Excellent planning and organisation Prior experience using Microsoft Office Applications - Excel in particular, and strong computer literacy Strong communication with the ability to provide clear and concise feedback Be a natural conversationalist Be able to communicate confidently both over the phone and in person The ability to work in pressurised situations Be responsible by nature, and be able to take accountability for your actions Extensive customer service experience Other information The next steps So, if you think you've got some exceptional skills to offer us as part of our Field Support Team, and Bluecrest feels like a place where you can belong, we'd love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better! Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and organisational needs. Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work. Other Info The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as 'spent', must be declared. We kindly ask recruitment agencies to refrain from contacting us. Any personal information you share with us will be treated in line with our company Privacy Policy. At present we are unable to provide sponsorship of Visa's for our vacancies
Nov 07, 2025
Full time
Bluecrest Wellness Brighton, United Kingdom Field Operations Warning! Vacancy not published Company Description An organisation with a strong purpose, vision and goal - we're all about living health confident. Position Field Administration Executive Worthing, West Sussex £26,000 per year plus performance-based bonus Full time, Permanent Join Abbie, Issy, Tara, Zoe and become an integral part of our Field Support team. Your hard work and contributions will play a key role in the overall administrative support of our teams out in the Field, enabling them to deliver exceptional standards of care. As a team, you will be responsible for meeting all team priorities and ensuring confidentiality and other controls are maintained. On the surface, we pride ourselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, we are a collaborative and supportive group that work well together and like to have fun whilst achieving our goals. If you're ready to make a meaningful impact, we'd love to have you on board. What we can offer you in return A competitive salary of £26,000 per year Annual performance based bonus of £3,000 per year (paid quarterly) Four free Health Assessments per year, which can be used by yourself, family or friends A further 50% off any additional testing 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days - plus bank holidays on top! protection EAP Scheme Enhanced family leave Life Insurance Employee referral bonus scheme of up to £1,000 Matched company pension (up to 5% or up to capped amount) Cycle to Work Scheme Employee Charity Sponsorship Scheme Discounted Gym Membership Home office allowance - yearly allowance of £130 to make working from home more comfortable! After qualifying period & subject to terms and conditions and/or eligibility. You'll be responsible for Using key business systems to manage tickets raised by the Field Team and respond in a timely manner in line with agreed SLA's Managing the Field Support telephone line and click to chat function, to ensure that all queries are dealt with as soon as they arise Organising own workloads and priorities on a day-to-day basis Researching and answering all queries, liaising with other departments if required and take appropriate action Booking hotel accommodation for the Field Team working towards agreed KPI's to minimise costs Working closely with the results team to proactively chase and update any outstanding Biometrics and ECG Results that occur and highlight potential trends to the HAS Managers so that further training can be provided Liaising effectively with relevant team members to ensure smooth running clinics Assisting with rota requests and/or cancellations/reschedules and sickness cover supporting the Resource Planner Reviewing timesheets and expenses. Ensure that these have been completed and approved Supporting HAS Managers through note taking on key investigations and disciplinary meetings Taking full responsibility for regularly updating own knowledge against all field regulations, company products, processes, and procedures There may be on call requirements for this role The Hours Full time - 37.5 hours per week total Permanent Hybrid - minimum of 1-2 days in our Worthing Head Office per week Able to work any days between Monday to Sunday Able to work any times between 6am and 10pm Currently the rota for this role is either 7am - 5pm or 11am - 9pm (this will be during the weekdays), weekends will be 8am - 6pm. Please note these hours could change based on rota/role requirements Requirements To be successful in this role, we'd like you to be able to demonstrate some of the following key skills, knowledge experience or behaviours Excellent planning and organisation Prior experience using Microsoft Office Applications - Excel in particular, and strong computer literacy Strong communication with the ability to provide clear and concise feedback Be a natural conversationalist Be able to communicate confidently both over the phone and in person The ability to work in pressurised situations Be responsible by nature, and be able to take accountability for your actions Extensive customer service experience Other information The next steps So, if you think you've got some exceptional skills to offer us as part of our Field Support Team, and Bluecrest feels like a place where you can belong, we'd love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better! Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and organisational needs. Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work. Other Info The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as 'spent', must be declared. We kindly ask recruitment agencies to refrain from contacting us. Any personal information you share with us will be treated in line with our company Privacy Policy. At present we are unable to provide sponsorship of Visa's for our vacancies