BRYTER GmbH
As our Customer Success Manager (DACH) you will be responsible for building and maintaining strong relationships with our German-speaking clients, including law firms, banks, consultancies, and top-tier corporates. Your role is pivotal in driving business growth, ensuring customer satisfaction, and identifying opportunities for expansion. The ideal candidate is a forward-thinking, sharp, and motivated professional with a passion for technology adoption. In this role you will work with BRYTER's top customers, becoming their trusted advisor while influencing growth and adoption of BRYTER across their businesses and enhancing their customer experience. Your responsibilities will include providing data-driven strategic insights, maintaining high operational standards, and collaboratively solving complex business problems. You will be working as part of the global Customer Success Team, alongside a broader team of Account Executives and Sales Engineers. In order to be close to our customers and avoid unnecessary travel we are currently looking for candidates who are based in Germany. Please read our Ai Use Policy for Candidates before applying. WHAT YOU WILL DO Work proactively with our customers to ensure they are successfully leveraging our products and creating business value with BRYTER. Support our customers achieving their goals through creating highly innovative automated services to scale their businesses. Ensure customer retention and customer satisfaction through increased product adoption and increased usage. Build relationships with assigned customers and strategically identify opportunity for growth and expansion. Be the customer advocate while capturing customer feedback and collaborating with the Product team to improve our product. Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. Coach and guide more junior members of the team. Travel to meet our customers or to join or speak at international events and conferences. WHAT WE'RE LOOKING FOR B.S./M.Sc./MBAdegree in business, law, computer science or a related field. 3+ years of professional experience in Customer Success or similar customer-facing role in LegalTech, Tech or Consulting. Law firm experience is a plus. Track record of working with senior and executive level customer contacts. Highly fluent or native German speaker Highly fluent or native English speaker Based in Germany Good understanding of tech products used by enterprise businesses and global law firms. Ability and desire to work in a fast-paced and competitive environment. Demonstrable experience of managing projects that involve multiple teams and stakeholders. Well-organized, with a high attention to detail. Interested in implementing feedback, ability and dedication to continuously improve your craft. Possess excellent written and verbal communication and presentation skills. Experience of working with data analytics and customer management tools i.e. PowerBI (this would be a plus). WHAT WE OFFER Competitive Benefits: Along with 30 vacation days, we also offer a pension, a generous Work From Home Allowance to make sure your home office has everything you need, paid parental leave & more! Cutting-Edge Technology: You'll be at the forefront of tech, working with advanced AI models, including large language models (LLMs) and Retrieval-Augmented Generation (RAG) techniques, gaining hands-on experience with the latest innovations. High-impact role: Your contributions will directly shape BRYTER's growth and success. Collaborative and innovative team: Join a company with a strong culture of ownership, ambition, and teamwork. Team Onsites: We regularly organize team off-sites at exciting destinations across Europe, where we come together to collaborate, bond, and have fun. So far we went to Portugal, Italy and Greece - stay tuned for this year's destination! Competitive compensation package: We offer competitive salary packages that reflect your skills, experience, and the impact you'll have on our team. We're offering participation in the Company ESOP. Learning & Growth: You will have the opportunity to learn and grow every day, especially in AI-driven technologies, as we push the boundaries of what's possible in automation. ABOUT BRYTER BRYTER is the AI and No-code Platform that enables law firms and in-house legal teams to work more efficiently. By combining the power of AI with the precision of workflows, BRYTER's two products - the BRYTER No-code Platform and AI Agents - improve productivity and make services accessible to clients and business partners. Using our No-code Platform, law firms automate workflows - from document automation to fund management.Using our AI Agents, teams can be more productive by automating everything from replying to commercial requests to completing infosec questionnaires. Law firms like Paul Hastings, Ashurst and Linklaters and legal departments from global brands like ING Bank and McDonald's use BRYTER every day to improve efficiencies and scale their services. BRYTER is a remote-first company with offices in New York, London, and Frankfurt. CURIOUS?PLEASE APPLY Multiple studies have found that women/non-binary people on average seek to match a high percentage of a role's requirements before applying. We encourage everyone to apply, even if they feel they might not fulfill all listed requirements fully. We'd like you to give us a chance to evaluate your skills and experience. We're curious to hear from you and learn what you believe you'd bring to the role and the team. For people living with disabilities, chronic illnesses, or neurodiversity, adjustments, and support can make a decisive difference in the interviewing process. Please let us know if you need any accommodations (specific tools, more time, additional breaks, etc.) and feel comfortable disclosing this, and we'll do our best to meet them. Apply Start a conversation with us! Just say hi, tell us why you're interested in working with us and attach your CV and any portfolio material.
As our Customer Success Manager (DACH) you will be responsible for building and maintaining strong relationships with our German-speaking clients, including law firms, banks, consultancies, and top-tier corporates. Your role is pivotal in driving business growth, ensuring customer satisfaction, and identifying opportunities for expansion. The ideal candidate is a forward-thinking, sharp, and motivated professional with a passion for technology adoption. In this role you will work with BRYTER's top customers, becoming their trusted advisor while influencing growth and adoption of BRYTER across their businesses and enhancing their customer experience. Your responsibilities will include providing data-driven strategic insights, maintaining high operational standards, and collaboratively solving complex business problems. You will be working as part of the global Customer Success Team, alongside a broader team of Account Executives and Sales Engineers. In order to be close to our customers and avoid unnecessary travel we are currently looking for candidates who are based in Germany. Please read our Ai Use Policy for Candidates before applying. WHAT YOU WILL DO Work proactively with our customers to ensure they are successfully leveraging our products and creating business value with BRYTER. Support our customers achieving their goals through creating highly innovative automated services to scale their businesses. Ensure customer retention and customer satisfaction through increased product adoption and increased usage. Build relationships with assigned customers and strategically identify opportunity for growth and expansion. Be the customer advocate while capturing customer feedback and collaborating with the Product team to improve our product. Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. Coach and guide more junior members of the team. Travel to meet our customers or to join or speak at international events and conferences. WHAT WE'RE LOOKING FOR B.S./M.Sc./MBAdegree in business, law, computer science or a related field. 3+ years of professional experience in Customer Success or similar customer-facing role in LegalTech, Tech or Consulting. Law firm experience is a plus. Track record of working with senior and executive level customer contacts. Highly fluent or native German speaker Highly fluent or native English speaker Based in Germany Good understanding of tech products used by enterprise businesses and global law firms. Ability and desire to work in a fast-paced and competitive environment. Demonstrable experience of managing projects that involve multiple teams and stakeholders. Well-organized, with a high attention to detail. Interested in implementing feedback, ability and dedication to continuously improve your craft. Possess excellent written and verbal communication and presentation skills. Experience of working with data analytics and customer management tools i.e. PowerBI (this would be a plus). WHAT WE OFFER Competitive Benefits: Along with 30 vacation days, we also offer a pension, a generous Work From Home Allowance to make sure your home office has everything you need, paid parental leave & more! Cutting-Edge Technology: You'll be at the forefront of tech, working with advanced AI models, including large language models (LLMs) and Retrieval-Augmented Generation (RAG) techniques, gaining hands-on experience with the latest innovations. High-impact role: Your contributions will directly shape BRYTER's growth and success. Collaborative and innovative team: Join a company with a strong culture of ownership, ambition, and teamwork. Team Onsites: We regularly organize team off-sites at exciting destinations across Europe, where we come together to collaborate, bond, and have fun. So far we went to Portugal, Italy and Greece - stay tuned for this year's destination! Competitive compensation package: We offer competitive salary packages that reflect your skills, experience, and the impact you'll have on our team. We're offering participation in the Company ESOP. Learning & Growth: You will have the opportunity to learn and grow every day, especially in AI-driven technologies, as we push the boundaries of what's possible in automation. ABOUT BRYTER BRYTER is the AI and No-code Platform that enables law firms and in-house legal teams to work more efficiently. By combining the power of AI with the precision of workflows, BRYTER's two products - the BRYTER No-code Platform and AI Agents - improve productivity and make services accessible to clients and business partners. Using our No-code Platform, law firms automate workflows - from document automation to fund management.Using our AI Agents, teams can be more productive by automating everything from replying to commercial requests to completing infosec questionnaires. Law firms like Paul Hastings, Ashurst and Linklaters and legal departments from global brands like ING Bank and McDonald's use BRYTER every day to improve efficiencies and scale their services. BRYTER is a remote-first company with offices in New York, London, and Frankfurt. CURIOUS?PLEASE APPLY Multiple studies have found that women/non-binary people on average seek to match a high percentage of a role's requirements before applying. We encourage everyone to apply, even if they feel they might not fulfill all listed requirements fully. We'd like you to give us a chance to evaluate your skills and experience. We're curious to hear from you and learn what you believe you'd bring to the role and the team. For people living with disabilities, chronic illnesses, or neurodiversity, adjustments, and support can make a decisive difference in the interviewing process. Please let us know if you need any accommodations (specific tools, more time, additional breaks, etc.) and feel comfortable disclosing this, and we'll do our best to meet them. Apply Start a conversation with us! Just say hi, tell us why you're interested in working with us and attach your CV and any portfolio material.
BRYTER GmbH
As our GTM Manager - London you will focus on the identification and generation of new business opportunities across UK. You will contribute to BRYTER's growth directly by aligning and reinforcing the value of the BRYTER product suite to the customer's overall business plan and strategic objectives and decision criteria. In this role you will be an individual contributor, reporting to our CCO and working closely with all members of the Commercial area consisting of Sales Engineers, Marketing and Customer Success to drive strategic B2B Sales and shaping BRYTER's GTM approach. In order to be close to our customers and avoid unnecessary travel we are currently looking for candidates who are based in Greater London . What you will do Own and manage the full sales cycle, from prospecting to closing, for enterprise clients. Be a door opener for new market opportunities with Law Firms, Legal departments, Compliance, and other business units and engage with key decision-makers. Drive thought leadership in the UK market with focus on BRYTER AI and workflow automation, enabling value creation and sustainable revenue operations for future customers. Build and nurture long-term relationships with customers, acting as a trusted advisor. Collaborate cross-functionally and closely with marketing, customer success, and product teams to refine our sales strategy and go-to-market approach. Contribute to the development of sales processes and best practices in a fast-paced, early-stage startup environment. What we're looking for LL.B./LL.M./B.Sc./M.Sc./MBAdegree inbusiness, salesor a related field. Strong sales and business background focused on software technologies. 3+ years of experience in shaping Go-to-market strategies in strategy consulting / law firm / legal tech environment, experience as an Account Executive in Legal tech is a plus. Strong commercial orientation and experience in engaging senior business decision-makers and other key stakeholders of larger organisations, including multiple C-level. Ability to quickly adapt to customer business models, advise on issues from multiple angles and establish trust. Experience in developing and nurturing champions. Highly fluent or native English speaker. Based in Greater London. Energetic self-starter and highly driven individual who consistently exceeds goals and expectations. An undeniably positive attitude and extreme dedication. Excellent communication, interpersonal and presentation skills. Ability to learn quickly and thrive in a very fast-paced and rapidly expanding environment. Outstanding analytical and problem-solving abilities. Travel will be required. What we offer Competitive Benefits: Along with 30 vacation days, we also offer a pension, a generous Work From Home Allowance to make sure your home office has everything you need, paid parental leave, & more! Cutting-Edge Technology: You'll be at the forefront of tech, working with advanced AI models, including large language models (LLMs) and Retrieval-Augmented Generation (RAG) techniques, gaining hands-on experience with the latest innovations. High-impact role : Your contributions will directly shape BRYTER's growth and success. Collaborative and innovative team : Join a company with a strong culture of ownership, ambition, and teamwork. Team Onsites: We regularly organize team off-sites at exciting destinations across Europe, where we come together to collaborate, bond, and have fun. So far we went to Portugal, Italy and Greece - stay tuned for this year's destination! Competitive compensation package : We offer competitive salary packages that reflect your skills, experience, and the impact you'll have on our team. We're offering participation in the Company ESOP. Learning & Growth: You will have the opportunity to learn and grow every day, especially in AI-driven technologies, as we push the boundaries of what's possible in automation. About BRYTER BRYTER is the legal platform that provides end-to-end automation combining AI with workflows.BRYTER offers a full AI productivity suite for lawyers comprising: BEAMON AI - actionable AI tools that help lawyers research, draft and review contracts; and BRYTER Workflows - the no-code platform for legal engineers to use rule-based and AI workflows to automate legal processes. BRYTER specialises in enterprise-grade software for legal professionals. In-house legal teams from companies like Rakuten and McDonald's, through to global law firms like Ashurst and Hausfeld, and professional service firms like Deloitte, PwC and KPMG use BRYTER to make their lawyers more productive. BRYTER works with legal professionals globally and has offices in London, New York and Frankfurt. Curious? Please apply Multiple studies have found that women/non-binary people on average seek to match a high percentage of a role's requirements before applying.We encourage everyone to apply, even if they feel they might not fulfill all listed requirements fully. We'd like you to give us a chance to evaluate your skills and experience. We're curious to hear from you and learn what you believe you'd bring to the role and the team.For people living with disabilities, chronic illnesses, or neurodiversity, adjustments, and support can make a decisive difference in the interviewing process. Please let us know if you need any accommodations (specific tools, more time, additional breaks, etc.) and feel comfortable disclosing this, and we'll do our best to meet them. Apply Start a conversation with us! Just say hi, tell us why you're interested in working with us and attach your CV and any portfolio material.
As our GTM Manager - London you will focus on the identification and generation of new business opportunities across UK. You will contribute to BRYTER's growth directly by aligning and reinforcing the value of the BRYTER product suite to the customer's overall business plan and strategic objectives and decision criteria. In this role you will be an individual contributor, reporting to our CCO and working closely with all members of the Commercial area consisting of Sales Engineers, Marketing and Customer Success to drive strategic B2B Sales and shaping BRYTER's GTM approach. In order to be close to our customers and avoid unnecessary travel we are currently looking for candidates who are based in Greater London . What you will do Own and manage the full sales cycle, from prospecting to closing, for enterprise clients. Be a door opener for new market opportunities with Law Firms, Legal departments, Compliance, and other business units and engage with key decision-makers. Drive thought leadership in the UK market with focus on BRYTER AI and workflow automation, enabling value creation and sustainable revenue operations for future customers. Build and nurture long-term relationships with customers, acting as a trusted advisor. Collaborate cross-functionally and closely with marketing, customer success, and product teams to refine our sales strategy and go-to-market approach. Contribute to the development of sales processes and best practices in a fast-paced, early-stage startup environment. What we're looking for LL.B./LL.M./B.Sc./M.Sc./MBAdegree inbusiness, salesor a related field. Strong sales and business background focused on software technologies. 3+ years of experience in shaping Go-to-market strategies in strategy consulting / law firm / legal tech environment, experience as an Account Executive in Legal tech is a plus. Strong commercial orientation and experience in engaging senior business decision-makers and other key stakeholders of larger organisations, including multiple C-level. Ability to quickly adapt to customer business models, advise on issues from multiple angles and establish trust. Experience in developing and nurturing champions. Highly fluent or native English speaker. Based in Greater London. Energetic self-starter and highly driven individual who consistently exceeds goals and expectations. An undeniably positive attitude and extreme dedication. Excellent communication, interpersonal and presentation skills. Ability to learn quickly and thrive in a very fast-paced and rapidly expanding environment. Outstanding analytical and problem-solving abilities. Travel will be required. What we offer Competitive Benefits: Along with 30 vacation days, we also offer a pension, a generous Work From Home Allowance to make sure your home office has everything you need, paid parental leave, & more! Cutting-Edge Technology: You'll be at the forefront of tech, working with advanced AI models, including large language models (LLMs) and Retrieval-Augmented Generation (RAG) techniques, gaining hands-on experience with the latest innovations. High-impact role : Your contributions will directly shape BRYTER's growth and success. Collaborative and innovative team : Join a company with a strong culture of ownership, ambition, and teamwork. Team Onsites: We regularly organize team off-sites at exciting destinations across Europe, where we come together to collaborate, bond, and have fun. So far we went to Portugal, Italy and Greece - stay tuned for this year's destination! Competitive compensation package : We offer competitive salary packages that reflect your skills, experience, and the impact you'll have on our team. We're offering participation in the Company ESOP. Learning & Growth: You will have the opportunity to learn and grow every day, especially in AI-driven technologies, as we push the boundaries of what's possible in automation. About BRYTER BRYTER is the legal platform that provides end-to-end automation combining AI with workflows.BRYTER offers a full AI productivity suite for lawyers comprising: BEAMON AI - actionable AI tools that help lawyers research, draft and review contracts; and BRYTER Workflows - the no-code platform for legal engineers to use rule-based and AI workflows to automate legal processes. BRYTER specialises in enterprise-grade software for legal professionals. In-house legal teams from companies like Rakuten and McDonald's, through to global law firms like Ashurst and Hausfeld, and professional service firms like Deloitte, PwC and KPMG use BRYTER to make their lawyers more productive. BRYTER works with legal professionals globally and has offices in London, New York and Frankfurt. Curious? Please apply Multiple studies have found that women/non-binary people on average seek to match a high percentage of a role's requirements before applying.We encourage everyone to apply, even if they feel they might not fulfill all listed requirements fully. We'd like you to give us a chance to evaluate your skills and experience. We're curious to hear from you and learn what you believe you'd bring to the role and the team.For people living with disabilities, chronic illnesses, or neurodiversity, adjustments, and support can make a decisive difference in the interviewing process. Please let us know if you need any accommodations (specific tools, more time, additional breaks, etc.) and feel comfortable disclosing this, and we'll do our best to meet them. Apply Start a conversation with us! Just say hi, tell us why you're interested in working with us and attach your CV and any portfolio material.