Giorgio Armani

GIORGIO ARMANI - SLOANE STREET- DEPARTMENT MANAGER, LADIESWEAR The role: The Giorgio Armani, Sloane Street, Department Manager plays a crucial role in driving sales performance, managing team dynamics, and ensuring exceptional client service. This position focuses on strategic communication, effective clienteling, and operational excellence to deliver a memorable luxury experience aligned with the Armani Group's heritage and values. The Department Manager role: Sales Leadership: Be the driving force behind achieving sales targets in the department by actively engaging with clients on the shop floor, providing a personal introduction to all VIP clients, and developing a robust client book for returning VIPs. Team Communication: Conduct weekly management meetings to align on period and weekly strategies, review KPIs, and ensure internal reporting and analysis are up to date. Maintain continuous communication with team members through WhatsApp groups, emails and notice boards, updating the team on targets, training App performance, and company updates. Visual Merchandising Oversight: Review merchandise reports weekly to identify trends, collaborate with Visual Merchandisers (VMs), and strategise product placement to optimise key investments and address slow-moving categories. Training and Product Knowledge: Lead regular training sessions with team members on product knowledge and sales techniques, emphasising the brand's DNA. Conduct daily spot coaching and provide real-time feedback to ensure consistent service quality. Performance Reviews: Coordinate monthly individual reviews, providing structured feedback and contributing to annual appraisals. Foster a culture of excellence and teamwork by recognising and celebrating achievements. Managing Client Relations and Ambience Client Book Management: Oversee the systematic management of client books, ensuring completeness of client data and monitoring weekly follow-ups. Coach the team on personal data collection and effective clienteling methods. CRM Strategy Implementation: Drive the department's CRM strategy by organising briefings, enforcing communication practices, and managing the client portfolio. Ensure the team is familiar with their core client profiles and proactively engage with key VICs. Client Experience Enhancement: Assist in the creation and execution of exclusive client experiences, from in store events to tailored shopping appointments, and provide personalised service to build lasting relationships. Store Image and Presentation: Maintain the highest standards of visual and store presentation, ensuring staff adhere to uniform and grooming guidelines. Monitor the tidiness of the shop floor, cash desk, and displays, ensuring consistency with luxury standards. Operational Support / Management Daily Team Activity Management: Plan and oversee daily shop floor activities, delegating tasks to team members and ensuring efficient zoning and resource allocation. Collaborate with management to align on operational strategies and minimise disruptions. Stock and Inventory Coordination: Work closely with the Operations Team to plan and manage deliveries, organise stockrooms, and handle inventory related activities, including price changes and end of season (EOS) processes. Ensure that the packaging, licences, and courier administration are properly managed. Administrative and HR Compliance: Adhere to and enforce HR policies, including attendance, punctuality, and conduct management. Support the operations team and ensure all team members are aware of their administrative duties and responsibilities. Press VIP and Consignment Management: Manage Press appointments to minimise disruption to store operations, ensuring consignment files are updated and appointments are seamlessly executed. Key Attributes Charismatic & Energetic Client Oriented / Clientelling mindset Previous managerial experience Benefits Competitive salary and attractive commission and bonus structure. Employee discounts on Giorgio Armani products. Training and development opportunities to enhance your skills and knowledge. Be part of a globally renowned brand with a rich heritage and an exciting future. Collaborative and supportive work environment. As an equal opportunities employer, Giorgio Armani is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Giorgio Armani family.

A global fashion leader is looking for an Assistant Store Manager in Bicester. The role involves supporting the Store Manager in daily operations, enhancing customer experiences, training staff, and developing effective sales strategies. Ideal candidates will have strong leadership, communication skills, and the ability to motivate a diverse team. This position offers a competitive hourly rate and opportunities for personal and professional growth in the luxury fashion sector.

ARMANI OUTLET - BICESTER VILLAGE - ASSISTANT STORE MANAGER About us: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A X Armani Exchange - are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design. Role Overview: The Assistant Store Manager cooperates with the Store Manager and In-Store Operations Manager in managing the Store, supporting in maximising performances. In addition to supporting the Store Manager in implementing sales strategies and in the management of daily store activities, the Assistant Store Manager serves as a point of reference for the Team: motivating, coordinating, and helping to create an engaging work environment. They are responsible for the training and development of the Team, identifying strengths and areas for improvement to consistently elevate individual and store performance. They must ensure excellence in the Client Experience, maintain a positive atmosphere within the store, and achieve assigned objectives. Finally, the Assistant Store Manager (alongside the In-Store Operations Manager) is accountable for the store when the Store Manager is not present. Responsibilities: Support the Store Manager in developing action plans to increase sales and store profitability. Monitor and ensure a selling ceremony aligned with the Brand's policy, ensuring the Team delivers impeccable customer service (before, during, and after the sale). Demonstrate excellent knowledge of the product, its value, and the clientele. Facilitate sales processes by assisting Client Advisors on the sales floor, providing them with support and advice regarding the selling ceremony. Analyse sales targets provided by the Store Manager and monitor their achievement. Ensure an impeccable store's image (i.e., furniture, technical equipment, lighting, etc.), requesting assistance when needed. Ensure an impeccable visual merchandising display both in-store and in the shop windows, in accordance with VM guidelines. Provide ongoing support to Client Advisors by overseeing their individual customer management activities. They contribute to promoting a client-centric culture, regularly monitor the Team's performance on CRM activities, and suggest actions to enhance each Client Advisor's relationship with customers. Ensure the implementation of onboarding programs for new hires and conduct One-to-one meetings to support Team growth and engagement. Encourage the uptake of training content, fostering a culture oriented towards lifelong learning. Organize training activities for the Team in order to improve product knowledge, client service, CRM, VM, sales techniques and stock management. Ensure that all activities are carried out efficiently and effectively. Together with the Store Manager, organize regular one-to-one meetings to support staff members development and ensure alignment on the strategy. Support the Store Manager in planning and conducting daily briefings, encouraging, motivating, and engaging the Team. Assist the Store Manager throughout the performance review process. Manage staff-related inefficiencies in a prompt and professional manner. Support the Store Manager in scheduling Team schedule and annual leaves, always ensuring adequate sales floor coverage and the smooth execution of store operations. Excellent leadership and team management skills, with the ability to motivate and develop a diverse team. Excellent communication and interpersonal skills. Strong organisational and time management abilities with attention to detail. Knowledge of visual merchandising standards and inventory management. Ability to analyse data and make data-driven decisions. Strong sales and customer service orientation, with the ability to build and maintain customer relationships. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Competitive hourly rate and attractive sales incentives. Employee discounts on Armani Outlet products to fuel your own fashion journey. Training and development opportunities to grow your skills and advance your career. Immerse yourself in the world of luxury fashion with a globally recognised brand. A vibrant and inclusive work environment where creativity thrives. As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.

A leading luxury fashion brand is seeking a Store Manager for its Bicester outlet. The role involves overseeing store operations, driving sales, and delivering exceptional customer service. The ideal candidate must have strong leadership, sales abilities, and previous retail management experience. You'll have the opportunity to work within a dynamic and inclusive environment, with competitive hourly rates and attractive sales incentives. Join a prestigious brand and help create memorable shopping experiences for customers.

ARMANI OUTLET - BICESTER VILLAGE - STORE MANAGER About us: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A X Armani Exchange - are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design. Role Overview The Store Manager is responsible for overseeing the efficient and profitable operation of the store. As a true brand ambassador, the Store Manager will lead by example, drive sales, deliver exceptional customer service, and ensure the store meets or exceeds its financial targets. The Store Manager will provide leadership, direction, and guidance to the store team, fostering a positive work environment that promotes teamwork and individual growth. Responsibilities Responsible for driving sales and maximizing profitability. Ensure excellence in the sales ceremony as per company policy, supervising customer experience (presales, in-sales, aftersales) and relationship building. Report market trends, competitor insights and customer feedback to the relevant departments. Ability to demonstrate strong product knowledge. Analyse sales and performance data to identify trends, opportunities and areas for improvement and provide recommendations to action. Set and communicate sales targets and develop strategies to exceed or achieve store sales targets. Suggest and adopt sales strategies, CRM and marketing plans aimed at increasing revenues. Implement and execute promotions, events and initiatives to drive sales and achieve store targets. Provide exceptional customer service, addressing customer inquiries, resolving issues, and ensuring a positive shopping experience. Build and maintain relationships with customers and actively engage in building customer loyalty. Ensure visual merchandising standards are maintained, including proper product placement, window display, pricing, signage, and overall store presentation. Report sales results, act on low stock on best sellers, missing product needs and deliver customer feedback to the relevant departments in Head Office. Responsible for overseeing recruitment and onboarding of the store team at all levels. Train and empower the store team to deliver exceptional performance in all areas of responsibility including product skills, customer service, CRM, VM, remote and shop floor sales. Proactively address employee concerns, conflicts, and issues, providing a supportive and empathetic approach. Continuously review the performance of the team according to company standards. Effectively manage daily team briefings. Ensure compliance on company policies and procedures including Health & Safety, Loss prevention, HR policies and Cash Management etc. Responsible for effectively managing the staff rota to ensure floor coverage and smooth store operations. Enforce loss prevention policies and procedures to ensure the security of store assets and to minimise shrinkage. Responsible for completion of administrative responsibilities (sales reports, petty cash, shipping records, vendor records, HR records etc.). Excellent leadership and team management skills, with the ability to motivate and develop a diverse team. Strong sales and customer service orientation, with the ability to build and maintain customer relationships. Ability to analyse data and make data-driven decisions to optimise store performance. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent communication and interpersonal skills, with the ability to communicate effectively with employees, customers, and stakeholders. Strong organisational and time management abilities with attention to detail. Previous retail management experience, with a proven track record of achieving sales targets and driving store performance. Knowledge of visual merchandising standards and inventory management. Competitive hourly rate and attractive sales incentives. Employee discounts on Armani Outlet products to fuel your own fashion journey. Training and development opportunities to grow your skills and advance your career. Immerse yourself in the world of luxury fashion with a globally recognised brand. A vibrant and inclusive work environment where creativity thrives. As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.