Thames Water

59 job(s) at Thames Water

Thames Water
Feb 21, 2025
Full time
Do you have a background in environmental assurance, and are you passionate about making a difference in the environment with a dynamic and supportive team? If so, we encourage you to apply for the Environmental Specialist position at Thames Water. This exciting role allows us to engage in impactful work that benefits our customers, communities, and the natural world. By joining our Environmental Engineering team, you will be at the forefront of Thames Water's ambitious initiatives during this critical investment period and into the future. Your expertise will be instrumental in safeguarding our vital water resources and advancing our commitment to environmental sustainability. Don't miss the chance to contribute to a brighter, greener future. What you'll be doing as an Environmental Assurance Specialist Manage environmental risks and opportunities for various capital projects throughout their lifecycle. Ensure environmental compliance for our projects, implementing appropriate screening, de-risking and mitigation strategies. Communicate environmental legislation and best practices effectively. Play a lead role in project teams to ensure environmental requirements are met. Conduct site inspections to ensure compliance with environmental legislation. Based in Hybrid at Maple Lodge in Rickmansworth or Reading Clearwater Court, you must be on-site for your projects and in the office on average 2-3 days a week. The role involves 36 hours per week, Monday to Friday. A driver's license and access to a car are required for this position. What you should bring to the role A deep understanding of environmental protection and sustainability within the UK. A degree in environmental, ecological, or sustainability fields, coupled with relevant work experience. Strong understanding of UK environmental regulations and compliance processes. Ability to confidently communicate with contractors, consultants and internal stakeholders at all levels. What's in it for you? Competitive salary between £40,000 to £50,000 per annum. 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. A wider benefits scheme includes our benefits hub, which is packed with offers and information to save money and support your well-being. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better. So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support you. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Oxford, Oxfordshire
Feb 01, 2024
Full time
We are looking for an experienced Nature Reserve Warden to cover Maternity leave, working 3 days a week- flexible. 9 - 5:30 pm required to do the odd weekend depending on whether there are customer events. Based at the Nature Reserve at Farmoor Reservoir, you will be managing the site about biodiversity, public access, community involvement and education enhancements. To promote the achievements of the Nature Reserve within the Company, among regulators, stakeholders and interest groups. What you'll be doing as Nature Reserve Warden Develop and maintain the Management Plan for the site. Manage the Nature Reserve according to the Management Plan and within budget. Undertake risk assessments for activities done on-site and by volunteers, complying.with Thames Water H&S policy and the requirements of the controller of premises. Promote the site within Thames Water and in the local area/community throughevents, talks, tours and the media. Arrange and administrate Management Committee meetings. Co-ordinate and undertake wildlife monitoring and reporting. What you should bring to the role In-depth knowledge of habitat and wildlife management preferably with an appropriate degree. Well-developed skills in wildlife identification and ecology, especially in birds and wetland natural history. Sound knowledge of and proficiency in practical conservation skills. An enthusiasm for urban conservation and relating it to the public. Ability to liaise at all levels of the Business. Good verbal and written communication skills. Ability to liaise with people at all levels of the business and community. Effective work planning, time management and prioritisation skills. What's in it for you? Competitive salary £32,000 Pro Rata. Annual Leave 24- 26 days holiday per year. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Who are we? At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities and planet can thrive.Water is life's great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it for us all.But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part? Working at Thames Wate r At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Crawley, Sussex
Aug 18, 2023
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you'll be doing: We are seeking a Mechanical & Electrical Technician to ensure that all equipment at our sewage treatment works is running safely and efficiently using proactive and reactive maintenance methods. Day-to-day duties will include: Investigating plant failures and carrying out repairs as quickly and efficiently as possible in order to avoid interruptions to the process. This may involve investigating and diagnosing complex faults and carrying out repairs during incidents Carrying out scheduled planned maintenance work on mechanical and electrical equipment in compliance with company procedures to minimize plant breakdowns. Providing technical advice to the wider team, referring to up-to-date technical knowledge, and providing training or support for technical trainees if required. Using technical equipment such as various pumps and associated control gear, 3-phase motors, starters and controls, electronic control systems such as VSDs, automatic valves and penstocks, flow, level and pressure measurement, programmable logic controllers, variable speed drives and controls, chemical handling and dosing equipment. What you should bring to the role: You should have significant experience in electrical and mechanical systems working in a "true multi-skilled" capacity. Minimum of ONC/HNC in engineering, NVQ or C&G level 3 in mechanical engineering. Ideally you will have been upskilled with a mechanical qualification to allow inspecting, maintaining, fault diagnosing, testing, installing, modifying or repairing mechanical and electrical plant equipment in a safe and efficient manner. Knowledge and awareness of health and safety policies and processes are essential. The work will require physical fitness as you will work in confined spaces with successful completion of the appropriate training. Participation in a 24/7 out-of-hours standby rota will be required after a suitable period of training and assessment for which you will receive additional payment. A valid driving licence is essential. You will need to undertake role-specific training to fulfil any safety and team competency requirements. What's in it for you? A full relevant tool kit will be provided Van provided during working hours and work-to-home travel Participation in a 24/7 out-of-hours standby rota will be required after a suitable period of training and assessment for which you will receive additional payment. Ongoing training and career progression Full Thames Water benefits including pension and discounts Sociable Monday - Friday working (38 hours PW) Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with a length of service and a wider benefits scheme.Thames Water is a dynamic,?rewarding?and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career, flexible working?arrangements?a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughoutthe recruitment process.Find out more about?working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Ashford, Middlesex
Dec 19, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes , keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you will be doing As the Civil Asset Condition Team Leader for wastewater, you will lead the condition assessment process for large civil assets within the business. You will define, manage, and support in the undertaking and reporting of conditional assessment of all large civil assets and support in the definition of remedial works and investment requirements. You will act as a technical lead for civil condition assessment on wastewater assets and provide an overview of corporate governance in this area.You will manage, guide and support a team of 5-10 engineers to achieve agreed objectives, providing leadership and development and wider support to the Reservoir Safety Team. You will be responsible for ensuring that there is a strong focus within the team on health and safety. Working in a collaborative team, the areas of accountability include: Define the set of civil assets within the wastewater business and implement an appropriate condition assessment and inspection programme Provide an overview of civil asset conditions for the business to inform the corporate governance processes Undertake asset inspections, produce technical reports, and define remedial requirements resulting from asset inspections Monitor and report on the performance of the assessment condition programme against key performance indicators and other relevant measures, taking corrective action as necessary Implement business and technical developments to improve business performance Develop policies, standards, systems, and processes in asset condition assessment and provide the business with guidance and support relating to asset assessment We're looking for you to: Be a credible leader with the drive and energy to deliver, lead and support your team, driving a culture of safety and performance management across all teams Have a civil engineering degree or equivalent working knowledge. It would be great if you are a member of the Chartered Institute of Civil Engineers (ICE) Have excellent communication and interpersonal skills, to interact with our stakeholders, team members and colleagues Be competent with the use of complex IT systems and standard office software, including SAP Have a full driving licence as you will be required to travel as part of the role What's in it for you? This role offers a great opportunity to work with a broad set of unique assets varying in age from the 1600s to the modern-day. You will be responsible for a newly created team within Thames Water which will lead the way on asset condition assessment.Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Thames Water is a dynamic,?rewarding?and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working?arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. Find out more about?working at Thames Water .We deliver life's essential service so our customers, communities and the environment can thrive. This means, that when a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
Dec 19, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes , keeping taps flowing and toilets flushing.?At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. Thames Water Utilities strategic goal is to become an energy neutral utility company - reducing our reliance on external energy supply, increasing our energy security and providing cost certainty for customers which in turn, helps reduce our carbon emissions towards net zero by 2030. As part of this ambition we are investigating all options to improve and expand our renewable energy generation, including through deploying solar PV and potentially battery storage. We are already the largest producer of renewable energy in the UK water industry and have committed to our customers to increase year-on-year the renewable energy we produce. These are exciting opportunities to contribute to the solar PV and storage programme within Thames Water Ventures Renewable Energy Team. What you will be doing? Proactively work with Thames Water and third parties to identify and release potential value on Thames Water and third-party land. Development pipeline plans, including securing necessary internal and external resources to manage the delivery of the pipeline. Evaluation of project feasibility, based on key project parameters (yield, CAPEX, OPEX and expected electricity prices) continuous optimisation of project performance in close cooperation with our engineering team. Ensuring Health, Safety and Environment compliance with requirements. Progress and grow a solar pipeline by identifying, screening and developing high quality and safe projects across the Thames Water estate; A clear approach to programme management across the pipeline to ensure that screening, development and construction are managed in a structured and systematic way and that risk is transparent and effectively managed; Proactively work with Thames Water and third parties to identify and release potential value on TW and third party land; Contribute to studies to understand the impact of floating solar systems on raw drinking water reservoirs; Work collaboratively across the business to build exceptional stakeholder relationships with both internal and external stakeholders to drive down risks. What you will bring to the role? This role is instrumental in the Renewables Team and the successful candidate will be comfortable working under pressure. The ideal candidate will be someone who comes with 3-5 years of renewables and development experience Ideally possess a Professional qualification in engineeringHave excellent knowledge of processes required to identify, develop and deliver renewable energy schemes from inception to delivery. What's in it for you? Our competitive salary and package include a bonus, car allowance, private healthcare, an excellent contributory pension and 26 days holiday per year increasing to 30 with length of service. Thames Water is a dynamic,?rewarding,?and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career, flexible working?arrangements?and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.We're also proud to be an equal opportunity employer, Stonewall Diversity Champion, and Disability Confident Leader employer.? Find out more about? working at Thames Water.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.We deliver life's essential service so our customers, communities and the environment can thrive. This means, that when a crisis happens, we all rally around to support our customers. As part of your role, you'll be required to participate in a rota to provide Customer Incident Support, as requested by the Company from time to time. This may be by supporting our customers on the frontline as an Ambassador or being part of the team managing the incident as a Control Tower Lead. This is incredibly rewarding, and you'll be given full training - it's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water
Dec 19, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. About the role: This is a fantastic opportunity to join Thames Water as an Area Lead/Project Manager and to be part of the ground-breaking engineering project that has taken many years of construction with a cost of over £4 billion to complete, The Thames Tideway Tunnel (TTT). As The Area Lead/Project Manager you will take the lead in programming and co-ordinating Thames Water activities to facilitate delivery of the Thames Tideway Tunnel Project works. You will lead in delivering the work of various Thames Water function specialisms to ensure the activities are co-ordinated and aligned to the LTT Programme. Providing expert advice on matters relating to the interface of Thames Tideway Tunnel with existing Thames Water assets, both during the construction phase and during the commissioning / handover phase.You will ensure that all parties are working collaboratively to deliver the best for project outcomes whilst ensuring Health & Safety Standards are maintained at the highest levels.London based, this will cover a wide range of issues, from planning access to assets, identifying and solving programme issues, through to commissioning / handover issues (including health & safety, quality assurance, construction and commissioning standards). As well as interfaces with design, engineering Operations and Tideway's Main Works Contractors. Day to day duties will include: Taking the lead in delivering complex engineering solutions to meet the needs of the TTT programme. Liaising with departments across Thames Water to ensure that staff are effectively engaged and are able to work collaboratively with the TTT Main Works Contractors. Providing a local focus for Health and Safety, both related to the construction of the works and the safe access and working within Thames Water existing assets Working across the Thames Water functional areas to ensure the TTT programme remains central to all TWUL related activities. You will identify issues early on site and drive the resolution of those issues with reference back to the appropriate Thames Water team. To be successful you will have the following skills and experience: We are looking for someone with an excellent understanding of Project Delivery and a good understanding of TWUL operations organisation and procedures. You will ideally have previous experience in working in a Project Delivery environment with a proven record of delivering to programme, it would be desirable to have knowledge of operational / construction / commissioning practices. You will be a champion of Health & Safety and have the ability to prevent unsafe practises and site hazards and intervene when necessary. The ideal person will be able to co-ordinate various programme activities and be able to think on their feet, respond rapidly to urgent situations and demonstrate practical problem-solving skills. You will need to be able to build and maintain close working relationships with contractors and be trusted to become an integral part of the project delivery team and to deliver outcomes to the benefit of Thames Water and the project. What's in it for you? The Thames Tideway Tunnel project has all the exciting challenges a career-minded person could wish for. At an estimated cost of £4.2bn, it is the UK's largest infrastructure project in the UK water industry. You will be working in a collaborative environment alongside experienced professionals with reputations for successful delivery of infrastructure projects on a global scale. The opportunities to grow and develop your knowledge and skills in a fast-paced dynamic environment are enormous.Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including the provision of a small company van for business purposes, our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about?working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Swindon, Wiltshire
Dec 19, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you'll be doing The First Line Customer Service Leads are to be responsible for the end-to-end Operational Delivery across the Thames Water Billing Customer Service function across the following channels: voice, email, webchat, WhatsApp, and social media.A key area of focus for the First Line Customer Service Leads is to deliver exceptional customer service to our customers through strong leadership, providing first-line managers with coaching and guidance. The objective is to achieve our company goals; reduce complaints and get things right first time, delivery of KPIs and drive continuous improvement initiatives across the department.This role is also responsible for people management to include performance, quality, absence & attrition to ensure we have the right people at the right people delivering the right results to our customers. Employee Engagement is a key component of this role so the successful candidate will need to be people-oriented with good business acumen.There will also be a heavy focus on improvement to processes with a customer centric lens, driving change and transforming our operation to reduce costs, improve service and reduce complaints. What you should bring to the role Contact /Support Centre managerial experience, working in a fast-paced environment Coach, lead, and support the team to deliver a positive customer experience in an efficient and effective manner Able to build great business relationships with the people who report to them, identify training/coaching needs, and deliver to the team Professional leadership skills, able to motivate and inspire people and gets results through others Ensure employees know what is expected of them and provide regular, reflective and meaningful feedback Good organisational and time management skills with a proven ability to plan, improve processes, problem solve and prioritise Strategic and tactical thinker High emotional intelligence High emotional intelligence What's in it for you? We're proud of the positive ways of working we've adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we're moving to a hybrid approach with various options across working from home, office and our sites.Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Swindon, Wiltshire
Dec 19, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you'll be doing As the Revenue Assurance Consumption Analyst, you will work within a team of experienced analysts and system experts to extract data from the system, review current calculations, identify improvements and take ownership of the consumption reporting. You will be expected to work collaboratively to improve the accuracy of the reporting produced and to assure the data provided.Every day we supply 2.6 billion litres of water, but sadly not all of that gets to our customers. Minimising the water lost to leakage is one of Thames Water's key performance commitments. To calculate the leakage figure, information from multiple sources is combined and compared with data on water into supply.Household revenue is converted into consumption and property related information, which is validated and assured within the Revenue Assurance team, before submission into the water balance calculation. Reports are provided monthly and audited as part of the regulatory submissions process.This is a dedicated role within the team to match the increased levels of focus on this area. This pivotal role will work with both retail, wholesale and asset management teams to improve reporting, reduce gaps in our understanding, help to improve the accuracy of property data and to identify areas of opportunity to increase accuracy in our reporting of water consumed. What you should bring to the role You will have good literacy and numeracy skills and must be prepared to work in a fast paced and changing environment. Knowledge of billing processes / Tariffs / CIS & SAP Strong analytical skills and solution driven High levels of attention to detail Excellent communications skills What's in it for you? The Revenue Assurance team works to ensure that our customers are charged correctly and that we protect revenue in the future. This role presents an exciting opportunity to join the team, take ownership of the reporting around customer consumption and to enable the company's ability to achieve its targets and deliver the services our customers expect us to.You will work with the rest of the team to ensure that the required information is captured, reconciled and assured, to identify areas of improvement, and support the business through audit processes. You will be in a great position to help join the dots between various areas of the business, at a point where reporting is still being developed following the migration to the new billing system.We're proud of the positive ways of working we've adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we're moving to a hybrid approach with various options across working from home, office and our sites.Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
Dec 19, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes , keeping taps flowing and toilets flushing.? At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you'll be doing Working under the direction of the Principal Engineers, the role will be part of the intelligent client Thames Water needs to be able to achieve its AMP7 goals and beyond. Act as the Lead Design Engineer responsible for the design of Water Network Projects in accordance with project delivery procedures Take a lead role in the planning and delivery of design activities Work with the team to achieve the time and cost targets Act as the key contact for the role of CDM Designer or Principal Designer Be competent in risk management, including risk identification, mitigation, and control. Being able to de-risk and add value during the outline design stage is a key requirement for this position. Provide Technical Assurance during the delivery, commissioning, and handover of Assets Capable of working on several projects and managing the works awarded to external consultants What you should bring to the role Be educated to degree level or equivalent in an engineering discipline and with professional chartership Have excellent experience in the field of water network design and technical assurance Be focussed on supporting and implementing continuous improvement Have excellent communication and interpersonal skills, to interact with our stakeholders Possess good communication skills Be experienced in managing project teams and have accountability for project delivery Fully competent at using the appropriate company IT systems and Office software What's in it for you? This is a fantastic opportunity to join our engineering team within Thames Water's Capital Delivery business area and help to shape a portfolio of challenging projects. Working within an encouraging and collaborative team that lives our values every day, you'll be in a prime position to make a difference to the business and our customers.We're proud of the positive ways of working we've adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive . ?For our office-based roles we're moving to a hybrid approach with various options across working from home, office and our sites. Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Thames Water is a dynamic,?rewarding?and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career, flexible working?arrangements?and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. Find out more about?working at Thames Water .We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
Dec 19, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes , keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you'll be doing Ensuring governance is in place for the undertaking of surveys and evaluation of risks to health in the workplace Accurately measure and sample levels of exposure, often through the precise use of specialist equipment Record facts or details of procedures, processes, and tasks in the workplace Eliminate or significantly reduce risk considering all options of control, such as containment, local exhaust ventilation, and personal protective equipment, and find cost-effective solutions Compile data, write reports, and present findings to management Liaise with a range of people, including managers and employees, in the process of evaluating workplaces Provide clear and accurate information and advice on complex health and safety hygiene issues Persuade company management to develop effective hazard controls when required We're looking for you to: Qualified occupational hygiene practitioner - hold or be working towards the BOHS Diploma in Professional Competence in Occupational Hygiene. Analytical skills and a high level of attention to detail Able to work independently / own initiative Excellent communication and interpersonal skills to gain the confidence and cooperation of the workforce Problem-solving skills and the ability to operate effectively under pressure and tight deadlines Negotiating skills and the capacity to persuade and motivate others to achieve results and initiate action What's in it for you? An opportunity to ensure company compliance with health and safety legislation, with occupational hygiene factors. Looking after the health, safety, and welfare of our employees.Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
Dec 19, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.We are looking for a Systems Operations Trunk Main Analyst. This is a 6 month contract. What you will be doing Raise the profile of Trunk Main Monitoring assets and other associated "Smart Water" initiatives throughout the business and the wider Water Industry Organise, manage, and improve relationships with Trunk Main Monitoring Framework partners and internal operational teams Liaise with internal and external clients to fully understand and improve content Collect, organise, and interpret large datasets for a range of stakeholders and projects Actively drive, develop, and manage technical solutions and innovations Develop records management processes and policies Identify areas to increase efficiency and automation of processes Produce and track key performance indicators (KPIs) Develop and support reporting processes accurately and to required timescales. Monitor and audit data quality Gather, understand, and document detailed business requirements using appropriate tools and techniques Prepare reports for internal and external audiences using business analytics reporting tools Create data dashboards, graphs, and visualisations Perform root-cause analysis and propose strategies to prevent future failures/ non-compliance Provide specialist technical support to the wider business in relation to Clean Water System risks Support the System Optimisation team in facilitating engineering and customer led projects What should you bring to the role? The ideal candidate will hold relevant experience in the water industry, data analytics, or is educated in a suitable STEM discipline, or equivalent. A working knowledge of hydraulic modelling, SCADA telemetry systems, GIS mapping systems, SAP & other corporate IT systems such as Microsoft Office 365 is preferred, but not mandatory. A Trunk Main Analyst must possess a growth mindset, with strong analytical, problem solving & negotiating skills. Teamworking is at the core of this role, as is the ability to work under pressure to meet demanding targets. Good communication and leadership skills are essential, due to the level of engagement with different stakeholders throughout the business. The successful candidate will demonstrate an extreme willingness to learn and work hard to drive their technical knowledge and professional goals within Thames Water. Work as part of the wider Water Control team, delivering a 24/7 service to our customers. Maintain continuous business awareness. Full driving licence and own transport is required. What's in it for you? Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits schemeincluding our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic, rewarding, and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career, flexible working arrangements and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
Dec 19, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you will be doing? This role will be leading our engagement on water and wastewater asset risks with stakeholders across Engineering & Asset, Operations, and Capital Delivery. It will be responsible for developing and embedding good risk management practices through partnering and the delivery of training and communications. Work with, advise and challenge the wider business, specifically operational, system planning, and capital programs, to consistently identify and assess risks to the delivery of our operational service and ensure appropriate actions are planned to minimise or remove risks Develop and deliver training on best practice risk management to build internal capability Delivery of effective, proactive, and targeted communications to build and enhance stakeholder engagement Project management of key initiatives in the Integrated Asset Risk Programme Lead and attend meetings with key internal stakeholders Superuser in risk management tools to support implementation within the business Provide support to the Engineering & Asset Enterprise Risk Champion, as required, to understand and manage the significant risks to the delivery of our strategic objectives Develop and undertake assurance activities aimed at ensuring the implementation of best practice risk management in line with ISO55001 and ISO31000 We're looking for you to: Excellent communication and interpersonal skills so you can confidently influence and collaborate with a range of stakeholders from our operational teams through to our leadership community Ability to work under pressure and to tight deadlines, able to exhibit a dynamic approach to tasks Experience in improving and implementing new ways of working Practical understanding of risk and/or asset management principles Experience using risk management tools (esp. APS) Experience building and delivering training and assurance programs An Operational or Asset Management background is preferred Degree level is desirable Professional qualification to the Institute of Risk management, Institute of Asset Management or other relevant professional body is desirable Competent Microsoft Office Skills with a focus on excel and power point What's in it for you? Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Thatcham, Berkshire
Dec 19, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.?At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. About The Role We currently have an exciting opportunity for a career-minded individual to join us at Thames water as a Wastewater Process Technician in the Newbury area. As the successful candidate your role will be to perform a range of assigned front-line activities including operation, testing, routine checks, maintenance, and problem-solving. Ensuring that services are delivered on time as well as within budget and to our high-quality standards in all weather conditions. In some cases, this will include planned and preventative maintenance tasks on process equipment to support the operation of the Waste Treatment Plant. What we are looking for: Carrying out scheduled planned maintenance work on plant and equipment in compliance with company standards and procedures to improve plant resilience. Sampling activities on wastewater to ensure compliance with environmental standards. Operating and cleaning plant and equipment to ensure on-site operational and health and safety standards are maintained Attending reactive jobs following plant and equipment failure Keeping sites clean and tidy and undertaking safety and security checks Always working safely and complying with all Health and Safety guidance and procedures. We're looking for you to: Be a self-motivated individual that can immerse themselves into the team around them, you need to be very disciplined and have the desire to learn from those around you, and have a can-do attitude. This role can be demanding at times but very rewarding too Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time Have excellent communication and interpersonal skills, to interact with the team Deliver exceptional service through an enthusiastic and positive approach, taking accountability for your role while working accurately and flexibly within a busy team Teamwork - We are one team and our end goals are the same Proactive - take the lead on recommendations and improvements around the site and communicate effectively Full Clean driving licence is required What's in it for you? 38 hours Monday- Friday to include 1 working weekend in every 6 weeks plus the inclusion onto a standby rota for which you will receive extra payment. There will also be the opportunity for additional overtime. A company van, all necessary tools and PPE will be provided.Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic,?rewarding?and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career, flexible working?arrangements?a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about?working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Walton-on-thames, Surrey
Dec 18, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you'll be doing Every year, we carry out over 500,000 tests on samples of water that we routinely collect from our treatment works, reservoirs, and randomly selected customer properties, to ensure your drinking water is of the highest quality. Collecting samples from treatment works, reservoirs, and customer addresses; will involve regular cold calling, so a high level of assurance and strong customer service skills is an absolute necessity. These samples will be your responsibility to test for the relevant testing which has been requested. You will have access to the equipment you need to complete testing on your vans, this will include bottles, thermometers, and other relevant equipment required for your role. You'll oversee managing the maintenance of your sampling records and sampling equipment to UKAS and DWI standards. Planning your workload and delivering monitoring program, liaising with the Technical Scheduling team, CSWQ group, and Process Team for technical data and Regulatory and Performance team for all reactive work, all in line with Company Protocols. Other duties will include investigating possible supply issues, whilst effectively planning routes and collection programs. Arranging appointments with customers and sampling customer complaints and taking part in events. Taking part in an out-of-hours roster which includes weekends working on a five-week rotation. Driving is a huge part of this role so to be happy driving for a large portion of your day. What you should bring to the role Having excellent customer service skills is needed as you will be visiting customer homes on behalf of Thames Water. Have the confidence to cold call upon residential and commercial properties Be organized and work well on your own Have excellent attention to detail, as you will have to keep records of all samples taken daily. Have existing knowledge or be open to learning the water industry and processes relevant to this area of work Have excellent written and oral communication and interpersonal skills as well as being computer literate To be comfortable driving a large-size commercial van and be poised driving in busy environments, such as city centres or enclosed estates, as well as remote rural locations. A clean manual driving license is essential, journey planning and route-finding demonstrate efficiency as well as good driving knowledge as you will be working as part of a busy team across a wide geographical area. What's in it for you? This is a unique role within Thames Water allowing you to have complete control over your day-to-day work. You will be visiting customers directly at their homes and taking water samples ensuring the standard of drinking water Thames Water provides is always to the best standards possible. You really will be working on the front line and be the face of Thames Water.Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with a length of service and a wider benefits scheme.If you join our team, you'll enjoy a fulfilling career, flexible working?arrangements?a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about?working at Thames Water.We deliver life's essential service to our customers, communities, and the environment can thrive. This means, that when a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues, and a earn bit of extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
Dec 18, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you'll be doing The Retail Strategy Manager heads up strategy across the Retail business. During the Price Review process this role will be the lead for the Retail submission working with a matrix team from across the organisation to deliver a high-quality plan. Outside of Price Reviews the role will lead on maturing our long-term vision and strategies across the multiple parts of Retail (e.g., Customer Services, Developer Services). The role will also be responsible for our current Partnerships and our approach to growing our Partnerships ecosystem to increase non-regulated income. What you should bring to the role Content/Technical Previous experience creating and embedding strategy Previous project / programme management experience Good with data - able to analyse, translate and govern Excellent planning and problem-solving skills Strong interpersonal and can engage colleagues to deliver to tight deadlines Business/Operational A good knowledge of the water or similar regulated industries Experience of a price review or similar process Comfortable with direct internal and external senior engagement Clear and effective communicator and able to influence Leadership and Management Demonstrates strong decisions making skills and ability to work under pressure under tight deadlines Demonstrates emotional intelligence to help people to think different about their approach Experience leading a team and managing workloads What's in it for you? We're proud of the positive ways of working we've adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we're moving to a hybrid approach with various options across working from home, office and our sites.Our competitive salary and package include a bonus, car allowance, private healthcare, an excellent contributory pension and 26 days holiday per year increasing to 30 with length of service.Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career, flexible working arrangements and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. Find out more about working at Thames WaterWe deliver life's essential service so our customers, communities and the environment can thrive. This means, that when a crisis happens, we all rally around to support our customers. As part of your role, you'll be required to participate in a rota to provide Customer Incident Support, as requested by the Company from time to time. This may be by supporting our customers on the frontline as an Ambassador or being part of the team managing the incident as a Control Tower Lead. This is incredibly rewarding, and you'll be given full training - it's also a great opportunity to learn more about our business and meet colleagues.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment. Interviews will take place in January 2023
Thames Water Reading, Berkshire
Dec 18, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you'll be doing Major Projects are responsible for delivering large complex single-site projects over £30m in value. Once a need has been validated, the Major Projects Team is responsible for the Definition, Outline Design, Execution, and Closedown Stages.Each project will typically require 12-18 months to complete all activities up to the award of the main contract with the design and build contract subsequently being delivered over several years. During the pre-contract period, we will need to complete a study, consider the options and feasibility of the solution, develop the procurement strategy, and reference solution, and procure and award the main contract. Following the award, we will work collaboratively with the main contractor to ensure the works are effectively delivered.As a Quantity Surveyor, you'll be responsible for ensuring value for money for your projects, whilst working with the Project Manager and the rest of the team on all commercial aspects of the project, pre and/or post-contract.You'll be expected to split your time between our head office in central Reading, site, and home working. Key areas of responsibility include: Working with the project team to produce tender documents and undertake the commercial evaluation of tenders Ensuring that appropriate processes are in place and monitored on your contracts to demonstrate contractual compliance is maintained and any non-performance of the contract is identified, with corrective actions implemented as necessary Review contractor applications and produce monthly valuations and arrange payments Approval of contractors proposed subcontractors and suppliers Identifying, analysing, and developing responses to commercial risks Support the resolution of general disputes as necessary Risk management and cost control Undertaking cost analysis and producing detailed reports Support the production of monthly VOWD and cash flow forecasts Agree Final Account's Review the contractor's cost data submissions for appropriateness for inclusion in Thames Waters Engineering Estimating System Ensure we always maintain financial governance, highlighting issues early, managing and reporting on contingency/risk updates Providing commercial advice and guidance to the team Supervising AQS working on your project We're looking for you to Minimum of 2 years' Quantity Surveying experience. Have a degree in Quantity Surveying or equivalent Have a desire to work towards gaining Chartered status. Thames Water will support you through your RICS APC. Be enthusiastic and able to take ownership of tasks, 'think on your feet', devise plans of action, and deliver effective solutions Be able to work semi-autonomously and be professional Be inquisitive and have meticulous attention to detail Be able to 'hold your ground' and offer reasoned advice in a fast-paced environment Have some commercial, contractual, and dispute resolution experience and knowledge Although some infrastructure and/or water experience is preferable, it is not essential. What's in it for you? Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
Dec 18, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company with over £2 billion in annual revenues and over £1 billion per annum invested in our network. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes , keeping taps flowing and toilets flushing.? At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you will be doing? We have an excellent opportunity for a dedicated FP&A Analyst to support the FP&A Manager. You will be responsible for preparing reporting, consolidations, timetables & communications, with strong financialcontrols and critical evaluation embedded in the processes Main accountabilities will include - Support the budgeting and formal forecast cycles including rolling forecast and IBP (long-term business plan) Creation of high-quality reports, analysis and commentary on performance to assist decision making Own and manage relationships wider to understand and communicate drivers of month-end performance. Understanding of cashflow performance and provide insights on overall position including risks and opportunities Support delivery of financial plans through timely and accurate analysis andreporting - highlighting trends and analysing causes of unexpected variances Gain a good understanding of financial performance through regular reviews -proactively highlight risks and opportunities identified. Capex and depreciation - carry out high level reporting and ensure compliance Regularly influencing and presenting to senior finance management, findings from financial analysis Maintain strong working relationship with finance teams across the businessunit to ensure strong engagement on planning, forecasting and performanceissues Work closely with wider finance teams to ensure clarity of performance driversand all requirements for forecast and budget met What you will bring to the role? Ideally you will be a Qualified accountant, however an experienced Part Qualified Accountant will also be considered. 3+ years' experience in FP&A function with a proven track record in 'adding value'System experience with SAP and HFM preferable First class analytical, Excel and PowerPoint skills Strong attention to detail whilst being able to see broader pictureSignificant communications experience - presenting financial analysis to senior management Able to multi-task and prioritise own work effectively Proactive and ambitious - sets high goals for self and continuously strives to improve. What's in it for you? Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Thames Water is a dynamic,?rewarding?and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working?arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about?working at Thames Water. We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
Dec 18, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. What you'll be doing This role is in the Water Infrastructure Civil Engineering team. Focusing on the wastewater infrastructure discipline, in this role, you will provide the skills and experience needed to undertake studies, identify engineering solutions, define and brief them to our delivery teams. Key responsibilities of the role include: Undertaking root cause analyses to fully understand causes/sources of the engineering issues affecting performance of existing wastewater network assets. Liaison with internal stakeholders such as operations, network modelling and asset management. Identification and definition of the correct optimised engineering solutions Providing infrastructure civil input into feasibility studies, optioneering, whole life costing and preliminary designs. Providing the technical input to Project Definition Briefs Supporting the establishment and development of a cohesive, sustainable Engineering structure from Graduate to Industry experts that leads Thames' Engineering requirements into AMP8 and beyond. What you should bring to the role Degree level in civil engineering with professional chartership or equivalent Experience in design of new and rehabilitation of wastewater utility civil infrastructure such as sewers, pumping stations, rising mains, CSOs and storage tanks. Ability to assess buildability of proposed engineering solutions Understanding of the regulatory environment to achieve compliance with our Engineering regulatory requirements Good communication skills both internally and externally with ability to collaborate and influence colleagues. Experience in producing Design Management plans and delivering to plan A passion of continuous professional development and active approach to driving diversity within Engineering in Thames Water. What's in it for you? Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Reading, Berkshire
Dec 18, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. Data Quality Lead .The Data Governance and Quality team work to deliver data standards, governance, analysis, and a single version of the truth. All this will put the intelligent insight into the hands of our people to maximise its efficiency and continue to provide excellent customer service we need to harness our data and use it to drive intelligent, insight driven decisions.We have a great opportunity for a dynamic and passionate individual to join our Data Quality team to help develop and grow our data quality offering. The team focus is on the enterprise data quality cycle, from creation, updating, transition & receipt of data to disposal. Also, ensuring data is of the highest quality. Immediate focus is with Customer, Asset and Property objects but we do operate with data across the entire Thames Water enterprise. What you'll be doing The Data Quality Lead needs to be a self-starter able to accept challenges and also be challenging. They should also be familiar with various types of architecture and governance. A background that has made use of TOGAF, ITIL, Prince2, Agile (DevOps/Kan ban or similar) or resources like Gartner and DAMA is useful but not essential.The role needs to explore data often without guidance, find insight and opportunities and measure that against business value & priorities- often at an enterprise scale not just one area or on face value. What you should bring to the role To aid the Data Quality Manager in ensuring that the products and services that are provided by the Group comply with both external and internal requirements and standards, including any relevant legal compliance and customer expectations Identify, assess, monitor, document, and communicate potential quality issues in the way data is collected, stored, processed, or used Undertake and Conduct Data Quality Management activities Identify, compare, and resolve data quality problems Evaluate large dataset for quality and accuracy Determine business impact level for data quality issues Work with stakeholders to influence and correct data quality errors & prevent them returning through root cause analysis making recommendations for long-term solutions Work with Service Management & Integration teams to establish and monitor service level agreements, communication protocols with data suppliers, and data assurance policies are met What's in it for you? Our Digital Team is a fun, fast paced environment where no two days will be the same. You will be working with like-minded people who really want to make a difference to our customers. We are committed to giving you great training and will make sure you are confident in helping customers.We're proud of the positive ways of working we've adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we're moving to a hybrid approach with various options across working from home, office and our sites.Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.
Thames Water Swindon, Wiltshire
Dec 18, 2022
Full time
Who are we? Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open. Job Purpose Summary :Leading and developing a team of technicians to deliver excellent customer service and operational performance across a defined geographical area. What you'll be doing 1. Manage a field operations team to meet operational performance and customer service targets.2. Develop and implement continuous improvements to optimise operational performance and customer service.3. Fully own and resolve customer complaints relating to the relevant geographical area. Build relationships with key account customers.4. Lead and develop the team members by setting measurable goals and promoting a culture of engagement and motivation. What you should bring to the role. Skills, qualifications, experience - minimum required Significant relevant industry experience and understanding of the business.Ability to lead and develop people within a team.Good communication and interpersonal skills.Excellent organisational skills.Fully competent at using the appropriate company IT systems and office software. What's in it for you? Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being.Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.Find out more about working at Thames Water.We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.