Competitive rate of pay plus monthly service charge, typically £2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities Guest Experience To be a visible presence to both your teams and the guest to deliver an exceptional guest experience. To exceed guest expectations through establishing a dynamic service culture within all operational teams. To ensure an efficient guest operation with adequate cost control across the business. To constantly review, suggest ideas for improvements and action in all areas of the operation. To be the leader of the standards and to maintain these in line with in house and red star standards. To assist in setting the hotels objectives and future strategies. Act as an ambassador for the business. Financial To manage alongside the departmental managers the departmental budget lines and payroll. To maximise all sales opportunities to ensure budgeted profitability is achieved or exceeded. To assist the GM and Director of Finance with budgeting/forecasting and payroll for the property when required. People To ensure a positive and productive team culture. To support the Learning & Development culture of developing raw talent into highly successful careers at Grantley Hall. To recruit, train and continually develop all of your direct reports and their teams to achieve their personal and business objectives. To address any issues of poor conduct and/or performance with the relevant HOD and participate in HR procedures as necessary. To follow all HR procedures and policies. Key Skills, Qualities & Experience Proven experience managing large-scale hotel departments with high volumes, multiple service areas and sizeable teams is essential. A hands on Operator is essential. Previous experience working with 4 or 5 red star service would be beneficial. Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels. Analytical mindset with the ability to interpret data and metrics to drive decision making. Strong leadership skills to effectively manage and motivate multiple teams to achieve high levels of operational performance. Accountable and resilient with the ability to work under pressure. We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages
Feb 18, 2026
Full time
Competitive rate of pay plus monthly service charge, typically £2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities Guest Experience To be a visible presence to both your teams and the guest to deliver an exceptional guest experience. To exceed guest expectations through establishing a dynamic service culture within all operational teams. To ensure an efficient guest operation with adequate cost control across the business. To constantly review, suggest ideas for improvements and action in all areas of the operation. To be the leader of the standards and to maintain these in line with in house and red star standards. To assist in setting the hotels objectives and future strategies. Act as an ambassador for the business. Financial To manage alongside the departmental managers the departmental budget lines and payroll. To maximise all sales opportunities to ensure budgeted profitability is achieved or exceeded. To assist the GM and Director of Finance with budgeting/forecasting and payroll for the property when required. People To ensure a positive and productive team culture. To support the Learning & Development culture of developing raw talent into highly successful careers at Grantley Hall. To recruit, train and continually develop all of your direct reports and their teams to achieve their personal and business objectives. To address any issues of poor conduct and/or performance with the relevant HOD and participate in HR procedures as necessary. To follow all HR procedures and policies. Key Skills, Qualities & Experience Proven experience managing large-scale hotel departments with high volumes, multiple service areas and sizeable teams is essential. A hands on Operator is essential. Previous experience working with 4 or 5 red star service would be beneficial. Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels. Analytical mindset with the ability to interpret data and metrics to drive decision making. Strong leadership skills to effectively manage and motivate multiple teams to achieve high levels of operational performance. Accountable and resilient with the ability to work under pressure. We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support. We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Halls Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages
A luxury hotel in North Yorkshire seeks an experienced professional to manage its operations, focusing on delivering exceptional guest experiences and handling departmental budgets. This role demands proven experience in hotel management, strong leadership skills, and excellent communication abilities. The ideal candidate will thrive in a high-pressure environment and be committed to team development. Competitive compensation, bonuses, and a range of employee benefits are offered.
Feb 18, 2026
Full time
A luxury hotel in North Yorkshire seeks an experienced professional to manage its operations, focusing on delivering exceptional guest experiences and handling departmental budgets. This role demands proven experience in hotel management, strong leadership skills, and excellent communication abilities. The ideal candidate will thrive in a high-pressure environment and be committed to team development. Competitive compensation, bonuses, and a range of employee benefits are offered.
Competitive rate of pay plus monthly service charge, typically £2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities Plan and coordinate all installations and refurbishments Manage the upkeep of equipment and supplies to meet health and safety standards Inspect building structures to determine the need for repairs or renovations Review utilities consumption and strive to minimise costs Supervise the Maintenance Team, and external contractors, with the support of the existing Maintenance Supervisor Coordinate a management system to help increase productivity and accountability Key Skills, Qualities & Experience Confident, self-motivated and present a professional persona in all circumstances Well-versed in technical/engineering operations and facilities management best practices Knowledge of basic accounting and finance principles Excellent verbal and written communication skills Excellent organisational and leadership skills The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery Utmost attention to detail when carrying out tasks Previous experience in five-star hotels is desirable, but not essential We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing by providing access to a wide range of standout wellbeing support. We celebrate success with an annual awards ceremony as well as team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Hall's Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages
Feb 17, 2026
Full time
Competitive rate of pay plus monthly service charge, typically £2,400 annually 37.5 hours Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities Plan and coordinate all installations and refurbishments Manage the upkeep of equipment and supplies to meet health and safety standards Inspect building structures to determine the need for repairs or renovations Review utilities consumption and strive to minimise costs Supervise the Maintenance Team, and external contractors, with the support of the existing Maintenance Supervisor Coordinate a management system to help increase productivity and accountability Key Skills, Qualities & Experience Confident, self-motivated and present a professional persona in all circumstances Well-versed in technical/engineering operations and facilities management best practices Knowledge of basic accounting and finance principles Excellent verbal and written communication skills Excellent organisational and leadership skills The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery Utmost attention to detail when carrying out tasks Previous experience in five-star hotels is desirable, but not essential We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: Tips typically over £200 per month (£2,400 per year) Complimentary bespoke uniform and chef whites Complimentary meals whilst on duty Refer a Friend bonus - Earn up to £1000 Complimentary employee car parking Complimentary state of the art onsite gym - with personal trainer support 31 days annual leave (including bank holidays) increasing with service Professional development opportunities at all levels Reimbursement on work shoes, sight tests and professional memberships Modern and spacious discounted live in accommodation for eligible roles Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing by providing access to a wide range of standout wellbeing support. We celebrate success with an annual awards ceremony as well as team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Employee Assistance Programme helpline and online support, along with wellbeing champions onsite Team Member of the Month Awards Discount on Grantley Hall's Restaurants, Spa products and Gift Shop Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels Cycle to work scheme Access to Wagestream, allowing you to instantly access your wages