Pensions Admin Systems Analyst This new role is a great opportunity for a candidate who has Pensions Admin experience and is keen to explore opportunities to use their analytical skills. The primary focus will be the opportunity to work across two Pension Administration systems and plays a central role in supporting requests and projects. The role will help you develop technical and data skills, pensions knowledge, and hands on configuration of administration systems which will include and not restricted to workflows, member websites, reporting, letters and error investigation. You will work closely with colleagues, requestors, and colleagues in the business. This role is ideal for someone who works efficiently and enjoys using technology for solutions. This role can be based in our Belfast, Birmingham, Bristol, Croydon, Manchester or Reading city centre office with a hybrid workstyle. What does the role entail? Dealing with change requests Learn how to make changes as required within change requests Understand the specifics for the change requests Convert requests into solutions using guidance from colleagues Ensure existing guidance is accurate and sufficient or update accordingly System Configuration & Scheme Setup Set up solutions using: Relational databases and SQL scripting; Integration between various elements of systems with support from SMEs Quality Assurance & Testing Ensure stakeholders are in the loop on timelines and their involvement Validate solutions with suitable testing provided by requestors Ensure all work is documented, tested, and peer reviewed Collaboration & Communication Work closely with stakeholders and provide updates, as necessary Communicate technical issues clearly to non-technical audiences with guidance from colleagues Support knowledge transfer Contribute to documented processes and record knowledge acquired What we're looking for It would be great for candidates to have as many of the below as possible: Understanding of DB pension schemes (Trust based), including data structures Experience working with pensions administration systems and/or payroll Experience of which overlaps with systems and may include, SQL/SSMS skills, including scripting, data manipulation, and troubleshooting. Understanding uniqueness of data items Being able to understand the key points in a request Be able to work closely with colleagues Clear communication skills Desirable Experience with DC schemes Knowledge of pensions schemes and payroll processes Understanding of inter-dependence of systems (data, letters, workflows, payroll, reporting, member websites) What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Mar 24, 2026
Full time
Pensions Admin Systems Analyst This new role is a great opportunity for a candidate who has Pensions Admin experience and is keen to explore opportunities to use their analytical skills. The primary focus will be the opportunity to work across two Pension Administration systems and plays a central role in supporting requests and projects. The role will help you develop technical and data skills, pensions knowledge, and hands on configuration of administration systems which will include and not restricted to workflows, member websites, reporting, letters and error investigation. You will work closely with colleagues, requestors, and colleagues in the business. This role is ideal for someone who works efficiently and enjoys using technology for solutions. This role can be based in our Belfast, Birmingham, Bristol, Croydon, Manchester or Reading city centre office with a hybrid workstyle. What does the role entail? Dealing with change requests Learn how to make changes as required within change requests Understand the specifics for the change requests Convert requests into solutions using guidance from colleagues Ensure existing guidance is accurate and sufficient or update accordingly System Configuration & Scheme Setup Set up solutions using: Relational databases and SQL scripting; Integration between various elements of systems with support from SMEs Quality Assurance & Testing Ensure stakeholders are in the loop on timelines and their involvement Validate solutions with suitable testing provided by requestors Ensure all work is documented, tested, and peer reviewed Collaboration & Communication Work closely with stakeholders and provide updates, as necessary Communicate technical issues clearly to non-technical audiences with guidance from colleagues Support knowledge transfer Contribute to documented processes and record knowledge acquired What we're looking for It would be great for candidates to have as many of the below as possible: Understanding of DB pension schemes (Trust based), including data structures Experience working with pensions administration systems and/or payroll Experience of which overlaps with systems and may include, SQL/SSMS skills, including scripting, data manipulation, and troubleshooting. Understanding uniqueness of data items Being able to understand the key points in a request Be able to work closely with colleagues Clear communication skills Desirable Experience with DC schemes Knowledge of pensions schemes and payroll processes Understanding of inter-dependence of systems (data, letters, workflows, payroll, reporting, member websites) What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Are you experienced in the administration of Defined Benefit schemes and projects and now looking to further develop your experience within a full-time project-based environment? If so, please read on! We are recruiting for a global leading financial services organisation who are heavily recruiting within their Data & De-risking Solutions division and are currently seeking a Project Lead. You will be responsible for managing the de-risking client relationship for high profile and escalated client projects, together with supporting the client director and acting as the central point of contact for guidance. Working with the client director to prepare costings for new or pipeline project work across the De-risking teams, you will be fully responsible for: Assessing and managing flagged risks in pension scheme data, which may impact on effective project delivery. Constantly reviewing processes to identify any opportunities/ideas for change and discuss these with your De-risking Operational Director. Assessing any budget risks and escalate promptly as appropriate with a clear explanation of the risks and proposed remedial action. Lead on high profile and escalated projects, ensuring that assigned project tasks are completed in line with timescales set out in the project plans or otherwise agreed with the client at the required level of quality. Agree appropriate requirements, deadlines and budgets with client directors for assigned projects. Attend project review meetings and project kick off calls, where required. Develop a flexible method of communication to support client reporting. With demonstratable adaptability and an innovative approach to problem solving, together with ability to build relationships based on honesty, respect and encouragement to achieve success, it is essential that you possess: Strong DB/DC pensions knowledge and experience. Relevant experience in leading client projects Ability to develop and implement processes and improvements Advanced process awareness Ability to solve problems Analytical aptitude The role is offered on a flexible hybrid working environment and can be based out of any of their UK based offices. Further information is available on application.
Mar 24, 2026
Full time
Are you experienced in the administration of Defined Benefit schemes and projects and now looking to further develop your experience within a full-time project-based environment? If so, please read on! We are recruiting for a global leading financial services organisation who are heavily recruiting within their Data & De-risking Solutions division and are currently seeking a Project Lead. You will be responsible for managing the de-risking client relationship for high profile and escalated client projects, together with supporting the client director and acting as the central point of contact for guidance. Working with the client director to prepare costings for new or pipeline project work across the De-risking teams, you will be fully responsible for: Assessing and managing flagged risks in pension scheme data, which may impact on effective project delivery. Constantly reviewing processes to identify any opportunities/ideas for change and discuss these with your De-risking Operational Director. Assessing any budget risks and escalate promptly as appropriate with a clear explanation of the risks and proposed remedial action. Lead on high profile and escalated projects, ensuring that assigned project tasks are completed in line with timescales set out in the project plans or otherwise agreed with the client at the required level of quality. Agree appropriate requirements, deadlines and budgets with client directors for assigned projects. Attend project review meetings and project kick off calls, where required. Develop a flexible method of communication to support client reporting. With demonstratable adaptability and an innovative approach to problem solving, together with ability to build relationships based on honesty, respect and encouragement to achieve success, it is essential that you possess: Strong DB/DC pensions knowledge and experience. Relevant experience in leading client projects Ability to develop and implement processes and improvements Advanced process awareness Ability to solve problems Analytical aptitude The role is offered on a flexible hybrid working environment and can be based out of any of their UK based offices. Further information is available on application.
A national accountancy practice. Based in Birmingham, the practice has a market leading reputation for technical excellence, a strong client portfolio and structured career opportunities for the team. You will manage and lead your own portfolio of advisory and personal tax compliance work. The role comes with team leadership duties, you will guide, mentor and develop the tax juniors and liaise with partners from other disciplines to provide a full cross class service to the clients. The position reports directly into the Tax Partners and you will also have access to work with the Corp Tax unit on specific projects. You will help to develop the brand, improve your own personal technical knowledge and manage the end relationship with the clients, ensuring they remain up to date on all legislative changes to add value to the clients. The portfolio is weighted on the advisory sector but you will also have the option for compliance work as and when required.
Mar 24, 2026
Full time
A national accountancy practice. Based in Birmingham, the practice has a market leading reputation for technical excellence, a strong client portfolio and structured career opportunities for the team. You will manage and lead your own portfolio of advisory and personal tax compliance work. The role comes with team leadership duties, you will guide, mentor and develop the tax juniors and liaise with partners from other disciplines to provide a full cross class service to the clients. The position reports directly into the Tax Partners and you will also have access to work with the Corp Tax unit on specific projects. You will help to develop the brand, improve your own personal technical knowledge and manage the end relationship with the clients, ensuring they remain up to date on all legislative changes to add value to the clients. The portfolio is weighted on the advisory sector but you will also have the option for compliance work as and when required.
Your new company An exciting, fast-scaling digital solutions business is searching for a commercially minded, strategic Chief Financial Officer to join its leadership team and shape the next phase of growth. The organisation is experiencing strong demand for its services and is now building the financial infrastructure required to scale confidently and sustainably.This is a rare opportunity to become a key senior leader within a business entering a pivotal period of expansion, product evolution and market acceleration. Your New Role As CFO, you will act as the strategic financial partner to the CEO and Board, owning the end-to-end financial strategy and operations. You will build a scalable finance function, drive performance across the organisation, and ensure the business is prepared for future fundraising or strategic events. Leading and scaling the finance function with robust processes, systems and controls Managing budgeting, forecasting, scenario modelling and long-range planning Partnering with sales, product and operations to optimise pricing, margins and profitability Preparing the business for potential fundraising and investor scrutiny Overseeing cash flow, capital allocation and financial risk management Delivering clear, insight-led board reporting and recommendations Developing a high performing finance team to support growth What You'll Need to Succeed Experience as a CFO or Finance Director within tech, SaaS, digital or high-growth environments A proven track record of scaling finance functions and improving financial performance Strong commercial acumen with the ability to influence cross-functional decision-making Deep experience in forecasting, pricing, FP&A, cash management and investor reporting Confidence presenting to senior stakeholders and boards A proactive, adaptable mindset suited to a founder-led, fast-moving culture. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 24, 2026
Full time
Your new company An exciting, fast-scaling digital solutions business is searching for a commercially minded, strategic Chief Financial Officer to join its leadership team and shape the next phase of growth. The organisation is experiencing strong demand for its services and is now building the financial infrastructure required to scale confidently and sustainably.This is a rare opportunity to become a key senior leader within a business entering a pivotal period of expansion, product evolution and market acceleration. Your New Role As CFO, you will act as the strategic financial partner to the CEO and Board, owning the end-to-end financial strategy and operations. You will build a scalable finance function, drive performance across the organisation, and ensure the business is prepared for future fundraising or strategic events. Leading and scaling the finance function with robust processes, systems and controls Managing budgeting, forecasting, scenario modelling and long-range planning Partnering with sales, product and operations to optimise pricing, margins and profitability Preparing the business for potential fundraising and investor scrutiny Overseeing cash flow, capital allocation and financial risk management Delivering clear, insight-led board reporting and recommendations Developing a high performing finance team to support growth What You'll Need to Succeed Experience as a CFO or Finance Director within tech, SaaS, digital or high-growth environments A proven track record of scaling finance functions and improving financial performance Strong commercial acumen with the ability to influence cross-functional decision-making Deep experience in forecasting, pricing, FP&A, cash management and investor reporting Confidence presenting to senior stakeholders and boards A proactive, adaptable mindset suited to a founder-led, fast-moving culture. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Is this job for you? Do you believe in putting the customer first? Do you love solving problems and finding solutions? Do you have an outgoing personality? Would you like the security of a guaranteed wage paired with an unlimited income potential? Business at The Brick is BOOMING! We are Canada's biggest Home Furnishings Retailer and actively seeking to expand our sales force. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations. Guaranteed income! Responsibilities As a Sales Consultant, you have a passion for customer service and thrive in a fast-paced environment. This vital quality allows you to be a team oriented individual who enjoys: Work with others to accomplish both common and personal goals Assist customers with their purchases through relationship selling Maintain knowledge of Brick products and services Ability to quickly establish rapport with others that will unquestionably complement your desire to thrive in this commission sales environment Qualifications High school diploma or equivalent Must be 18 years of age or older Excellent communication skills Proven ability to multitask and stay organized Ability to learn new computer applications Flexibility to work all shifts as required, including evenings and weekends Why The Brick? A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents. Apply now The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to
Mar 24, 2026
Full time
Is this job for you? Do you believe in putting the customer first? Do you love solving problems and finding solutions? Do you have an outgoing personality? Would you like the security of a guaranteed wage paired with an unlimited income potential? Business at The Brick is BOOMING! We are Canada's biggest Home Furnishings Retailer and actively seeking to expand our sales force. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations. Guaranteed income! Responsibilities As a Sales Consultant, you have a passion for customer service and thrive in a fast-paced environment. This vital quality allows you to be a team oriented individual who enjoys: Work with others to accomplish both common and personal goals Assist customers with their purchases through relationship selling Maintain knowledge of Brick products and services Ability to quickly establish rapport with others that will unquestionably complement your desire to thrive in this commission sales environment Qualifications High school diploma or equivalent Must be 18 years of age or older Excellent communication skills Proven ability to multitask and stay organized Ability to learn new computer applications Flexibility to work all shifts as required, including evenings and weekends Why The Brick? A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents. Apply now The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to
Head of CRM & Customer Economics / LTV Salary: Up to £75,000 Location: Hybrid - Northampton HQ + RemoteType: Full-time About the Role SF Recruitment are partnering with a fast-growing, premium eCommerce brand to hire a Head of CRM & Customer Economics. This hands-on, strategic role is focused on transforming email-first CRM and loyalty programmes to drive profitable customer growth. You will be responsible for building a best-in-class, AI-enabled lifecycle engine that: Improves conversion Increases repeat purchase Systematically lifts Customer Lifetime Value (CLV) relative to Customer Acquisition Cost (CAC) You will own end-to-end email CRM strategy, loyalty programme design, and lifecycle automation, leveraging AI and machine learning to drive smarter segmentation, personalisation, and testing at scale. Working closely with Digital, Ecommerce, Brand, Product, and Data teams, you'll optimise both short-term trading performance and long-term customer value. This is a highly autonomous position where, within your first 90 days, you will audit current performance, identify gaps, and implement meaningful improvements that directly impact the business. Key Responsibilities CRM, Loyalty & Lifecycle: Own the full email CRM and loyalty strategy from acquisition to retention, loyalty, reactivation, and win-back Audit flows, campaigns, and journeys, identifying quick wins and structural improvements Build scalable automation and segmentation frameworks in Klaviyo Leverage AI for smarter targeting, content, and send optimisation Evolve the loyalty programme to drive engagement, purchase frequency, and high-value cohorts Conversion & Campaign Delivery: Lead email CRM planning aligned with the commercial and trading calendar Optimise customer journeys across email and eCommerce touchpoints Implement best practices for contact strategy, suppression rules, and send frequency Run structured AI-assisted experimentation to improve open, click, and conversion rates Brand-Led & Customer-First Communications: Design non-promotional journeys to strengthen customer engagement and loyalty Apply advanced segmentation to ensure relevance and timeliness Collaborate with Brand and Creative to deliver modular, high-performing email formats Champion consistent, joined-up experiences across all email channels Data, Insight & Optimisation: Own end-to-end CAC:LTV modelling and cohort analysis Report and analyse email and loyalty performance using Power BI Build and maintain a test-and-learn roadmap across flows and campaigns Generate actionable insights to drive profitable customer growth Ecommerce & Tech Enablement: Lead CRM/lifecycle strategy within Shopify and other platforms Manage the tech stack roadmap, including AI and automation adoption Support onsite personalisation and triggered experiences using CRM signals Leadership & Scale-Up Impact: Serve as the internal CRM and Loyalty expert Define processes, SLAs, and prioritisation for a scaling business Manage agencies, freelancers, or junior team members as needed Communicate insights and performance to senior leadership KPI's & Measurement Critical: CRM-attributable revenue as % of total revenue CAC:LTV ratio by acquisition cohort Repeat purchase rate growth via CRM flows/programmes Strategic: Revenue per active subscriber Flow revenue contribution as % of CRM revenue Unsubscribe rate across lifecycle stages Operational: Email deliverability rate Personalisation depth across sends Lifecycle coverage (% of customers in active flows) Skills & Experience Essential: Senior experience in email CRM, lifecycle, or loyalty within a premium eCommerce/DTC business Deep expertise in Klaviyo, Shopify, and customer data management Confident in Power BI or similar BI tools for cohort and lifecycle analysis Proven track record in designing, testing, and scaling lifecycle programmes Experience using AI/ML to enhance CRM, or strong structured experimentation portfolio Highly analytical, commercially minded, and customer-obsessed
Mar 24, 2026
Full time
Head of CRM & Customer Economics / LTV Salary: Up to £75,000 Location: Hybrid - Northampton HQ + RemoteType: Full-time About the Role SF Recruitment are partnering with a fast-growing, premium eCommerce brand to hire a Head of CRM & Customer Economics. This hands-on, strategic role is focused on transforming email-first CRM and loyalty programmes to drive profitable customer growth. You will be responsible for building a best-in-class, AI-enabled lifecycle engine that: Improves conversion Increases repeat purchase Systematically lifts Customer Lifetime Value (CLV) relative to Customer Acquisition Cost (CAC) You will own end-to-end email CRM strategy, loyalty programme design, and lifecycle automation, leveraging AI and machine learning to drive smarter segmentation, personalisation, and testing at scale. Working closely with Digital, Ecommerce, Brand, Product, and Data teams, you'll optimise both short-term trading performance and long-term customer value. This is a highly autonomous position where, within your first 90 days, you will audit current performance, identify gaps, and implement meaningful improvements that directly impact the business. Key Responsibilities CRM, Loyalty & Lifecycle: Own the full email CRM and loyalty strategy from acquisition to retention, loyalty, reactivation, and win-back Audit flows, campaigns, and journeys, identifying quick wins and structural improvements Build scalable automation and segmentation frameworks in Klaviyo Leverage AI for smarter targeting, content, and send optimisation Evolve the loyalty programme to drive engagement, purchase frequency, and high-value cohorts Conversion & Campaign Delivery: Lead email CRM planning aligned with the commercial and trading calendar Optimise customer journeys across email and eCommerce touchpoints Implement best practices for contact strategy, suppression rules, and send frequency Run structured AI-assisted experimentation to improve open, click, and conversion rates Brand-Led & Customer-First Communications: Design non-promotional journeys to strengthen customer engagement and loyalty Apply advanced segmentation to ensure relevance and timeliness Collaborate with Brand and Creative to deliver modular, high-performing email formats Champion consistent, joined-up experiences across all email channels Data, Insight & Optimisation: Own end-to-end CAC:LTV modelling and cohort analysis Report and analyse email and loyalty performance using Power BI Build and maintain a test-and-learn roadmap across flows and campaigns Generate actionable insights to drive profitable customer growth Ecommerce & Tech Enablement: Lead CRM/lifecycle strategy within Shopify and other platforms Manage the tech stack roadmap, including AI and automation adoption Support onsite personalisation and triggered experiences using CRM signals Leadership & Scale-Up Impact: Serve as the internal CRM and Loyalty expert Define processes, SLAs, and prioritisation for a scaling business Manage agencies, freelancers, or junior team members as needed Communicate insights and performance to senior leadership KPI's & Measurement Critical: CRM-attributable revenue as % of total revenue CAC:LTV ratio by acquisition cohort Repeat purchase rate growth via CRM flows/programmes Strategic: Revenue per active subscriber Flow revenue contribution as % of CRM revenue Unsubscribe rate across lifecycle stages Operational: Email deliverability rate Personalisation depth across sends Lifecycle coverage (% of customers in active flows) Skills & Experience Essential: Senior experience in email CRM, lifecycle, or loyalty within a premium eCommerce/DTC business Deep expertise in Klaviyo, Shopify, and customer data management Confident in Power BI or similar BI tools for cohort and lifecycle analysis Proven track record in designing, testing, and scaling lifecycle programmes Experience using AI/ML to enhance CRM, or strong structured experimentation portfolio Highly analytical, commercially minded, and customer-obsessed
Become a Self-Employed Delivery Driver with Evri Join one of the UK's largest courier networks. Looking for a flexible way to earn that fits around your lifestyle? Join Evri as a self-employed delivery driver working on a schedule that suits you. PLUS, with our Day 1 roadmap, you can get allocated a fixed round straight away, so you have stability with your time and income. With Evri delivering to over 25 million households across the UK and partnering with industry-leading brands, you'll be part of a trusted and fast-growing network. Why Join Evri? You're in control - work on a self-employed basis Guaranteed earnings for your first deliveries while you learn Start delivering parcels from your training session onwards Plenty of work available from flexible work to fixed round options from Day 1 Local work - deliver in your community Fast payments - with options for early withdrawals What You'll Do: Collect parcels from your local Evri site Delivering in your local area (typically 4-6 hours per day) What You'll Earn £15-£18 per hour (Opportunity to Earn), based on competitive per-parcel rates. Many couriers exceed this once they're up to speed! Your pay explained - £15-£18 (Opportunity to Earn) is based on a competitive rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly earnings are driven by volume and efficiency, and we boost your income in line with an experienced courier to ensure you earn at least the daily earnings from your delivery unit and help you get your feet off the ground. Whether you're looking for regular work or extra income on the side, Evri makes it easy to get started. Apply today or download the Evri Courier Community App for a quicker, easier process. Terms & Conditions apply. Full details provided upon joining.
Mar 24, 2026
Full time
Become a Self-Employed Delivery Driver with Evri Join one of the UK's largest courier networks. Looking for a flexible way to earn that fits around your lifestyle? Join Evri as a self-employed delivery driver working on a schedule that suits you. PLUS, with our Day 1 roadmap, you can get allocated a fixed round straight away, so you have stability with your time and income. With Evri delivering to over 25 million households across the UK and partnering with industry-leading brands, you'll be part of a trusted and fast-growing network. Why Join Evri? You're in control - work on a self-employed basis Guaranteed earnings for your first deliveries while you learn Start delivering parcels from your training session onwards Plenty of work available from flexible work to fixed round options from Day 1 Local work - deliver in your community Fast payments - with options for early withdrawals What You'll Do: Collect parcels from your local Evri site Delivering in your local area (typically 4-6 hours per day) What You'll Earn £15-£18 per hour (Opportunity to Earn), based on competitive per-parcel rates. Many couriers exceed this once they're up to speed! Your pay explained - £15-£18 (Opportunity to Earn) is based on a competitive rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly earnings are driven by volume and efficiency, and we boost your income in line with an experienced courier to ensure you earn at least the daily earnings from your delivery unit and help you get your feet off the ground. Whether you're looking for regular work or extra income on the side, Evri makes it easy to get started. Apply today or download the Evri Courier Community App for a quicker, easier process. Terms & Conditions apply. Full details provided upon joining.
Our clients are seeking an experienced Mortgage Advisor, to work within their fast-paced team in Gray's, Essex The position is available on a remote or office-based basis, with leads provided from the Estate Agency team. Working hours: Full Time Monday - Friday and alternate Saturdays (with lieu day provided) The successful Mortgage and Protection Adviser will be offered: Basic Salary £24,000 - £28,000 Strong Commission structure OTE £50,000 - £70,000 Car allowance Great Progression Opportunities Guarantee Laptop Mortgage and Protection Adviser requirements: Driven to achieve targets and ability to offer excellent customer service. Ability to deal with 1st appointments and subsequent signups. CeMAP qualified Full UK Driving license. Responsibilities for the role of Mortgage and Protection Adviser: Liaising with Estate Agency staff to ensure effective referrals. Giving advice to potential buyers Chasing potential leads and generating new business Providing a high level of service in line with compliance
Mar 24, 2026
Full time
Our clients are seeking an experienced Mortgage Advisor, to work within their fast-paced team in Gray's, Essex The position is available on a remote or office-based basis, with leads provided from the Estate Agency team. Working hours: Full Time Monday - Friday and alternate Saturdays (with lieu day provided) The successful Mortgage and Protection Adviser will be offered: Basic Salary £24,000 - £28,000 Strong Commission structure OTE £50,000 - £70,000 Car allowance Great Progression Opportunities Guarantee Laptop Mortgage and Protection Adviser requirements: Driven to achieve targets and ability to offer excellent customer service. Ability to deal with 1st appointments and subsequent signups. CeMAP qualified Full UK Driving license. Responsibilities for the role of Mortgage and Protection Adviser: Liaising with Estate Agency staff to ensure effective referrals. Giving advice to potential buyers Chasing potential leads and generating new business Providing a high level of service in line with compliance
Join Our Team at Smurfit Westrock! Shaping Growth. Building Partnerships. Driving Innovation. An exciting opportunity has arisen for an ambitious Business Development Manager to join our high-performing Sales Team at West Auckland . Reporting directly to the Sales Director, you will play a key role in driving strategic growth across the Northeast - leading on new business development while also managing a small portfolio of important existing customers. You'll be the face of our organisation in the region, identifying opportunities, deepening partnerships, and positioning Smurfit Westrock as the preferred development partner for our clients. We're ideally looking for someone with experience in the corrugated packaging sector , but we are equally keen to hear from candidates with a strong track record in winning new business and managing key accounts within a fast-paced commercial environment. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role You'll focus on creating and converting high-quality opportunities using a value-based, consultative sales approach. Your goal? To deliver new business aligned to the West Auckland Sales Strategy, successfully integrate those customers into the wider business, and grow key accounts through insight, collaboration, and exceptional service. Work closely with the Sales Director to agree and deliver the regional sales strategy. Proactively identify, target, and win new business opportunities in line with growth objectives. Achieve agreed sales and profitability targets for new business development. Build strong, long-term relationships with both new and existing key accounts. Develop a deep understanding of each customer's business model to identify opportunities where Smurfit Westrock can deliver measurable value. Manage newly acquired accounts, ensuring a seamless onboarding experience and consistently high customer satisfaction. Contribute to marketing and promotional initiatives across the West Auckland site. Provide meaningful market insight on competitors, trends, and customer activity. Collaborate closely with the Sales Support and NPD teams to develop tailored solutions. Utilise CRM as an integral part of the sales process and follow our Value Selling methodology. Ensure compliance with company procedures and all Health & Safety requirements. Continuously seek opportunities to improve performance, processes, and ways of working. Strong commercial and technical awareness, with the ability to articulate and deliver a multi-layered sales offering. Solid financial understanding and the ability to interpret key business drivers. Proven commercial acumen and a customer-centric mindset. Good understanding of relevant customer sectors and market dynamics. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunitity 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) If you bring energy, ambition, and the determination to deliver results - along with the personal and technical skills to succeed - we would love to hear from you. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Mar 24, 2026
Full time
Join Our Team at Smurfit Westrock! Shaping Growth. Building Partnerships. Driving Innovation. An exciting opportunity has arisen for an ambitious Business Development Manager to join our high-performing Sales Team at West Auckland . Reporting directly to the Sales Director, you will play a key role in driving strategic growth across the Northeast - leading on new business development while also managing a small portfolio of important existing customers. You'll be the face of our organisation in the region, identifying opportunities, deepening partnerships, and positioning Smurfit Westrock as the preferred development partner for our clients. We're ideally looking for someone with experience in the corrugated packaging sector , but we are equally keen to hear from candidates with a strong track record in winning new business and managing key accounts within a fast-paced commercial environment. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role You'll focus on creating and converting high-quality opportunities using a value-based, consultative sales approach. Your goal? To deliver new business aligned to the West Auckland Sales Strategy, successfully integrate those customers into the wider business, and grow key accounts through insight, collaboration, and exceptional service. Work closely with the Sales Director to agree and deliver the regional sales strategy. Proactively identify, target, and win new business opportunities in line with growth objectives. Achieve agreed sales and profitability targets for new business development. Build strong, long-term relationships with both new and existing key accounts. Develop a deep understanding of each customer's business model to identify opportunities where Smurfit Westrock can deliver measurable value. Manage newly acquired accounts, ensuring a seamless onboarding experience and consistently high customer satisfaction. Contribute to marketing and promotional initiatives across the West Auckland site. Provide meaningful market insight on competitors, trends, and customer activity. Collaborate closely with the Sales Support and NPD teams to develop tailored solutions. Utilise CRM as an integral part of the sales process and follow our Value Selling methodology. Ensure compliance with company procedures and all Health & Safety requirements. Continuously seek opportunities to improve performance, processes, and ways of working. Strong commercial and technical awareness, with the ability to articulate and deliver a multi-layered sales offering. Solid financial understanding and the ability to interpret key business drivers. Proven commercial acumen and a customer-centric mindset. Good understanding of relevant customer sectors and market dynamics. What We Offer Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme Ongoing training and development opportunitity 24/7 confidential support for you and your family Flexible working options and family-friendly policies Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer) If you bring energy, ambition, and the determination to deliver results - along with the personal and technical skills to succeed - we would love to hear from you. Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Hybrid / flexible working Are you an events sales professional looking for a new challenge? - Flexible working - Hybrid working - Company bonus - Company Culture The Company This awesome events agency manages and deliver events for an array of clients across the globe and are passionate about event planning. From venue finding to full event management, this agency has it all covered. You will be working on some truly exceptional events that include incentives, conferences, seminars, workshops, team-building activities and more for clients in a variety of sectors. This close-knit team are expanding and now is a really exciting time for an Event Sales Manager to come on board! The Role Due to continued growth they are now looking for an Event Sales Manager to join their growing events team. This is a broad role where the Event Sales Manager will use all of their event sales skills and experience, including; - Inputting into the growth strategy of the agency - Scoping the market for new sectors and contacts that align with growth strategy - Generating and managing your own sales pipeline - Identifying and unearthing brand new business opportunities - Making meaningful connections with new potential clients - Leading introductory meetings and supporting with pitching when necessary - Converting potential opportunities into solid confirmed projects - Reporting against pipeline and sales success - Leading strategic client relationships - Identifying opportunities for growth and repeat business The Candidate Candidates should ideally be working in a similar role as an Event Sales Manager within a creative event or production agency environment with a strong knowledge of the events industry. Individuals must be able to evidence sales success from previous roles and showcase that they can proactively develop and lead their own sales pipeline. Most importantly we are looking for an ambitious Event Sales Manager with a willingness to learn and develop within this fantastic organisation! Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. Vacancy Ref: SP16949
Mar 24, 2026
Full time
Hybrid / flexible working Are you an events sales professional looking for a new challenge? - Flexible working - Hybrid working - Company bonus - Company Culture The Company This awesome events agency manages and deliver events for an array of clients across the globe and are passionate about event planning. From venue finding to full event management, this agency has it all covered. You will be working on some truly exceptional events that include incentives, conferences, seminars, workshops, team-building activities and more for clients in a variety of sectors. This close-knit team are expanding and now is a really exciting time for an Event Sales Manager to come on board! The Role Due to continued growth they are now looking for an Event Sales Manager to join their growing events team. This is a broad role where the Event Sales Manager will use all of their event sales skills and experience, including; - Inputting into the growth strategy of the agency - Scoping the market for new sectors and contacts that align with growth strategy - Generating and managing your own sales pipeline - Identifying and unearthing brand new business opportunities - Making meaningful connections with new potential clients - Leading introductory meetings and supporting with pitching when necessary - Converting potential opportunities into solid confirmed projects - Reporting against pipeline and sales success - Leading strategic client relationships - Identifying opportunities for growth and repeat business The Candidate Candidates should ideally be working in a similar role as an Event Sales Manager within a creative event or production agency environment with a strong knowledge of the events industry. Individuals must be able to evidence sales success from previous roles and showcase that they can proactively develop and lead their own sales pipeline. Most importantly we are looking for an ambitious Event Sales Manager with a willingness to learn and develop within this fantastic organisation! Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. Vacancy Ref: SP16949
Ecommerce Executive Barwell, office based £32,000 - £35,000 Monday to Friday, 09:00 - 17:00 (would consider part time) The Opportunity We're working with a leading Ecommerce business to recruit an Ecommerce Executive, a brand-new role created to strengthen and scale their ecommerce function. This position sits between an Ecommerce Assistant and Head of Marketing, offering a fantastic opportunity for someone ready to step up into a more strategic, hands-on role while still being close to the day-to-day execution. You'll play a key role in enhancing ecommerce performance across multiple channels, while also supporting the development of the wider function, including mentoring an existing Ecommerce Assistant. The Role This is a varied, hands-on ecommerce role with real scope to make an impact. You'll be responsible for: Managing and optimising ecommerce platforms including Shopify and key marketplaces (Amazon, eBay) Supporting and executing affiliate activity via AWIN (Affiliate Window) Assisting with Google Ads (AdWords) to drive traffic and conversions Coordinating product listings, pricing, promotions and content across platforms Monitoring performance, analysing data and making recommendations to improve ROI Supporting wider digital campaigns in collaboration with the marketing team Identifying opportunities to improve customer journey and online experience Acting as a key link between marketing and ecommerce operations Team Structure Reporting into: Head of Marketing Working alongside: Ecommerce Assistant (with opportunity to mentor) About You We're looking for someone who is: Experienced across ecommerce platforms and marketplaces (Amazon, eBay, Shopify essential) Confident using AWIN / affiliate platforms Comfortable supporting Google Ads / paid search activity Commercially minded with a strong understanding of online sales performance Hands-on, proactive and happy operating in a growing, evolving function Keen to step into a role with more ownership and progression potential Why This Role? Brand new role with the chance to shape ecommerce capability from the ground up Clear progression - stepping stone between exec and manager level Opportunity to mentor and influence within a growing team Flexible working options (including part-time / school hours) A business that recognises ecommerce as a key growth channel Interested? Click apply today! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mar 24, 2026
Full time
Ecommerce Executive Barwell, office based £32,000 - £35,000 Monday to Friday, 09:00 - 17:00 (would consider part time) The Opportunity We're working with a leading Ecommerce business to recruit an Ecommerce Executive, a brand-new role created to strengthen and scale their ecommerce function. This position sits between an Ecommerce Assistant and Head of Marketing, offering a fantastic opportunity for someone ready to step up into a more strategic, hands-on role while still being close to the day-to-day execution. You'll play a key role in enhancing ecommerce performance across multiple channels, while also supporting the development of the wider function, including mentoring an existing Ecommerce Assistant. The Role This is a varied, hands-on ecommerce role with real scope to make an impact. You'll be responsible for: Managing and optimising ecommerce platforms including Shopify and key marketplaces (Amazon, eBay) Supporting and executing affiliate activity via AWIN (Affiliate Window) Assisting with Google Ads (AdWords) to drive traffic and conversions Coordinating product listings, pricing, promotions and content across platforms Monitoring performance, analysing data and making recommendations to improve ROI Supporting wider digital campaigns in collaboration with the marketing team Identifying opportunities to improve customer journey and online experience Acting as a key link between marketing and ecommerce operations Team Structure Reporting into: Head of Marketing Working alongside: Ecommerce Assistant (with opportunity to mentor) About You We're looking for someone who is: Experienced across ecommerce platforms and marketplaces (Amazon, eBay, Shopify essential) Confident using AWIN / affiliate platforms Comfortable supporting Google Ads / paid search activity Commercially minded with a strong understanding of online sales performance Hands-on, proactive and happy operating in a growing, evolving function Keen to step into a role with more ownership and progression potential Why This Role? Brand new role with the chance to shape ecommerce capability from the ground up Clear progression - stepping stone between exec and manager level Opportunity to mentor and influence within a growing team Flexible working options (including part-time / school hours) A business that recognises ecommerce as a key growth channel Interested? Click apply today! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Age 21+ £12.61 per hour Under 21 £10.40 per hour Got a passion for all things motoring? Youll already have some experience of working with cars, either as a job or as a hobby, but more about that later. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role youll be delivering market-leading standards of service, after al click apply for full job details
Mar 24, 2026
Full time
Age 21+ £12.61 per hour Under 21 £10.40 per hour Got a passion for all things motoring? Youll already have some experience of working with cars, either as a job or as a hobby, but more about that later. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role youll be delivering market-leading standards of service, after al click apply for full job details
MERITUS are recruiting for a Lead Engineer specialising in Protection Systems to join our multi-national energy and nuclear client. LEAD ENGINEER - PROTECTION SYSTEMS - £NEG - TWO STAGE INTERVIEW PROCESS - STONE, STAFFORDSHIRE OR GLASGOW, SCOTLAND (HYBRID WORKING OPTIONS AVAILABLE) - RELOCATE TO UK! - 12 MONTH CONTRACT - INSIDE IR35 A leading engineering organisation is seeking experienced Lead Engineers in Protection Systems with a strong track record in the UK Transmission and Distribution sector. As part of a dedicated Protection and Control team, you will be responsible for the design, development, and delivery of protection systems for clients across the UK's energy infrastructure. This role requires both deep technical expertise and strong leadership skills. You will guide engineering teams, mentor junior staff, and contribute to the successful delivery of high-quality protection solutions that meet client, industry, and regulatory standards. Key Responsibilities: Provide technical leadership to project teams delivering protection system solutions. Mentor and support the development of engineers within the protection discipline. Collaborate with project managers to identify and manage project changes, risks, costs, and schedules. Lead the end-to-end design process, including design reviews and stakeholder engagement, to ensure compliant, fit-for-purpose solutions. Work across disciplines to ensure cohesive project delivery and client satisfaction. Develop single-line diagrams (SLD), key-line diagrams (KLD), and concept-level designs to meet client and project requirements. Conduct site visits and non-intrusive surveys to support design development and project implementation. Produce and review technical documentation to support all phases of system delivery. Lead the creation of protection designs, including schematic drawings and collaboration with hardware and contractor teams. Oversee the development of protection settings and configuration of solutions. Contribute to the type registration process to ensure compliance with relevant national specifications. Ensure timely and quality delivery of assigned tasks and deliverables within budget. Provide technical input and guidance during sales and tendering processes. Candidate Profile: Strong understanding of UK Transmission and Distribution systems and Protection Relay Technology, with experience across vendors such as GE, Siemens, SEL, or ABB. Practical knowledge of IEC 61850 and its field implementation. Natural leader with strong communication and interpersonal skills. Structured, analytical approach to problem-solving and project delivery. Proven ability to lead and motivate teams, especially under pressure or tight deadlines. Holds a relevant technical degree (Bachelor's, Master's, or equivalent) or comparable qualifications with relevant industry experience. Full UK driving licence and willingness to travel as required. Familiarity with National Grid standards and policies is desirable, but not essential.
Mar 24, 2026
Full time
MERITUS are recruiting for a Lead Engineer specialising in Protection Systems to join our multi-national energy and nuclear client. LEAD ENGINEER - PROTECTION SYSTEMS - £NEG - TWO STAGE INTERVIEW PROCESS - STONE, STAFFORDSHIRE OR GLASGOW, SCOTLAND (HYBRID WORKING OPTIONS AVAILABLE) - RELOCATE TO UK! - 12 MONTH CONTRACT - INSIDE IR35 A leading engineering organisation is seeking experienced Lead Engineers in Protection Systems with a strong track record in the UK Transmission and Distribution sector. As part of a dedicated Protection and Control team, you will be responsible for the design, development, and delivery of protection systems for clients across the UK's energy infrastructure. This role requires both deep technical expertise and strong leadership skills. You will guide engineering teams, mentor junior staff, and contribute to the successful delivery of high-quality protection solutions that meet client, industry, and regulatory standards. Key Responsibilities: Provide technical leadership to project teams delivering protection system solutions. Mentor and support the development of engineers within the protection discipline. Collaborate with project managers to identify and manage project changes, risks, costs, and schedules. Lead the end-to-end design process, including design reviews and stakeholder engagement, to ensure compliant, fit-for-purpose solutions. Work across disciplines to ensure cohesive project delivery and client satisfaction. Develop single-line diagrams (SLD), key-line diagrams (KLD), and concept-level designs to meet client and project requirements. Conduct site visits and non-intrusive surveys to support design development and project implementation. Produce and review technical documentation to support all phases of system delivery. Lead the creation of protection designs, including schematic drawings and collaboration with hardware and contractor teams. Oversee the development of protection settings and configuration of solutions. Contribute to the type registration process to ensure compliance with relevant national specifications. Ensure timely and quality delivery of assigned tasks and deliverables within budget. Provide technical input and guidance during sales and tendering processes. Candidate Profile: Strong understanding of UK Transmission and Distribution systems and Protection Relay Technology, with experience across vendors such as GE, Siemens, SEL, or ABB. Practical knowledge of IEC 61850 and its field implementation. Natural leader with strong communication and interpersonal skills. Structured, analytical approach to problem-solving and project delivery. Proven ability to lead and motivate teams, especially under pressure or tight deadlines. Holds a relevant technical degree (Bachelor's, Master's, or equivalent) or comparable qualifications with relevant industry experience. Full UK driving licence and willingness to travel as required. Familiarity with National Grid standards and policies is desirable, but not essential.
Our client makes brave new work that asks big questions: of plays, of theatres and of the world around us. They will now recruit a Corporate Partnerships Manager and Prospectus is proud to partner on the search. The Corporate Partnerships Manager will primarily focus on managing impressive corporate relationships that already exist in the fashion, legal, and financial sectors as well as designing, crafting, and securing income from new approaches with new corporate partners. You will be an expert communicator that will also be responsible for designing pro-bono and cash support within the portfolio, joining a great team of six fundraisers across other revenue streams. The selected candidate will enjoy building genuine and meaningful relationships and in the day-to-day will develop excellent communication with high-level decision makers in corporate partners. You will have ideally have experience in corporate fundraising and corporate partnerships in any charity, arts, or heritage organisations. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Mar 24, 2026
Full time
Our client makes brave new work that asks big questions: of plays, of theatres and of the world around us. They will now recruit a Corporate Partnerships Manager and Prospectus is proud to partner on the search. The Corporate Partnerships Manager will primarily focus on managing impressive corporate relationships that already exist in the fashion, legal, and financial sectors as well as designing, crafting, and securing income from new approaches with new corporate partners. You will be an expert communicator that will also be responsible for designing pro-bono and cash support within the portfolio, joining a great team of six fundraisers across other revenue streams. The selected candidate will enjoy building genuine and meaningful relationships and in the day-to-day will develop excellent communication with high-level decision makers in corporate partners. You will have ideally have experience in corporate fundraising and corporate partnerships in any charity, arts, or heritage organisations. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Role: Relief Chef Location: Aberdeen Salary / Rate of pay: From £18.00 per hour and upwards Platinum Recruitment are working in partnership with many popular Hotels, Restaurants, Resorts & Golf Clubs right across Aberdeen & the shire and we have lots of opportunities for Relief Chef or Temporary Chefs to help for long & short term assignments. What's in it for you? Flexible working hours. Large and varied client base to choose from. The opportunity to travel the UK and or stay local Weekly pay (paid each Friday). Meals provided while on duty. Temp to Perm option with many of our clients. Free accommodation if required - depending on the client Referral Scheme up to £250 via Platinum Recruitment. Travel costs reimbursed (at client discretion) What's involved? As a Relief Chef you will be supporting our clients on a temporary/adhoc weekly basis. You must be eligible to work unrestricted in the UK All we ask of you is that you are reliable and do a good job. We can manage you on a PAYE basis but good references are essential. As a relief chef we want you to go in where you are needed, follow the clients instruction and cook your socks off! Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will in touch to discuss the Relief Chef work we have that suits you in and around Aberdeen Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Jo Beck Job Number: 915312 / INDCHEFS Job Role: Relief Chef Location: Aberdeen Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
Mar 24, 2026
Seasonal
Role: Relief Chef Location: Aberdeen Salary / Rate of pay: From £18.00 per hour and upwards Platinum Recruitment are working in partnership with many popular Hotels, Restaurants, Resorts & Golf Clubs right across Aberdeen & the shire and we have lots of opportunities for Relief Chef or Temporary Chefs to help for long & short term assignments. What's in it for you? Flexible working hours. Large and varied client base to choose from. The opportunity to travel the UK and or stay local Weekly pay (paid each Friday). Meals provided while on duty. Temp to Perm option with many of our clients. Free accommodation if required - depending on the client Referral Scheme up to £250 via Platinum Recruitment. Travel costs reimbursed (at client discretion) What's involved? As a Relief Chef you will be supporting our clients on a temporary/adhoc weekly basis. You must be eligible to work unrestricted in the UK All we ask of you is that you are reliable and do a good job. We can manage you on a PAYE basis but good references are essential. As a relief chef we want you to go in where you are needed, follow the clients instruction and cook your socks off! Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will in touch to discuss the Relief Chef work we have that suits you in and around Aberdeen Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Jo Beck Job Number: 915312 / INDCHEFS Job Role: Relief Chef Location: Aberdeen Platinum Recruitment is acting as an Employment Business in relation to this vacancy.
Our Vauxhall and Peugeot dealership in Norwich is looking to add to our team of Sales Consultants; this role would be suitable for sales professionals and anyone with a strong background in a retail customer service role, minimum 12 months, who is looking to move into the automotive industry. Working for one of the largest family owned Vauxhall businesses in the UK, with annual sales in excess of 1,600 units creating your opportunity for an OTE of £45,000.00 with uncapped commission per annum this could be the best move in your career so far! If you take great pride in genuinely helping customers and earning their trust, then look no further. No specific sales experience or qualifications needed, as full training will be provided! All you need is a full valid UK driving licence, an enthusiastic can do attitude, to be reliable and a team player and we will provide the rest! Company Benefits Uncapped commission 31 days annual leave (including bank holidays) Company car Life assurance Cycle to work scheme Company Discounts Free access to health and wellbeing support services Pension scheme Free RAC breakdown cover Preferential parts, service and labour rates Discounts on new and used vehicles Aftersales discounts Free refreshments Employee discount platform Recruitment Referral Incentive Scheme Employee Assistance Programme (EAP) The Role Presenting the features and benefits of the various models in the Vauxhall range to help customers select the right vehicle to meet their needs Providing the highest levels of customer service, ensuring that the customer remains delighted with their new car, both now and in the future You will not only be responsible for selling vehicles, but will be confident in selling and promoting Finance, Insurance and other products. Ensuring that customers receive the right products to suit their needs, in accordance with both Company and regulatory standards The Ideal Candidate Professional, confident and well presented Resilient, tenacious and proactive with a self motivated, can do attitude Able to work well as part of a team whilst being determined to succeed in reaching individual targets Ambitious and committed to building a long term career based on loyal, happy customers Excellent interpersonal skills with the ability to build strong relationships Organised with good administration skills A background of delivering exceptional customer service An impressive track record of achieving sales objectives profitably As a family owned business the strong values which we encourage our colleagues to demonstrate at all times are: Professional, Trust, Respect, Caring and Together. If you match what we are looking for, Apply today. Hours Monday to Friday, 8.30am to 6.00pm, Saturday 8.30am to 5.00pm, Sundays 10.00am to 4.00pm, 5 day week. Contract type Permanent Location Reg Office: Thurlow Nunn Limited, Wisbech Road, Littleport, Cambridgeshire, CB6 1RA
Mar 24, 2026
Full time
Our Vauxhall and Peugeot dealership in Norwich is looking to add to our team of Sales Consultants; this role would be suitable for sales professionals and anyone with a strong background in a retail customer service role, minimum 12 months, who is looking to move into the automotive industry. Working for one of the largest family owned Vauxhall businesses in the UK, with annual sales in excess of 1,600 units creating your opportunity for an OTE of £45,000.00 with uncapped commission per annum this could be the best move in your career so far! If you take great pride in genuinely helping customers and earning their trust, then look no further. No specific sales experience or qualifications needed, as full training will be provided! All you need is a full valid UK driving licence, an enthusiastic can do attitude, to be reliable and a team player and we will provide the rest! Company Benefits Uncapped commission 31 days annual leave (including bank holidays) Company car Life assurance Cycle to work scheme Company Discounts Free access to health and wellbeing support services Pension scheme Free RAC breakdown cover Preferential parts, service and labour rates Discounts on new and used vehicles Aftersales discounts Free refreshments Employee discount platform Recruitment Referral Incentive Scheme Employee Assistance Programme (EAP) The Role Presenting the features and benefits of the various models in the Vauxhall range to help customers select the right vehicle to meet their needs Providing the highest levels of customer service, ensuring that the customer remains delighted with their new car, both now and in the future You will not only be responsible for selling vehicles, but will be confident in selling and promoting Finance, Insurance and other products. Ensuring that customers receive the right products to suit their needs, in accordance with both Company and regulatory standards The Ideal Candidate Professional, confident and well presented Resilient, tenacious and proactive with a self motivated, can do attitude Able to work well as part of a team whilst being determined to succeed in reaching individual targets Ambitious and committed to building a long term career based on loyal, happy customers Excellent interpersonal skills with the ability to build strong relationships Organised with good administration skills A background of delivering exceptional customer service An impressive track record of achieving sales objectives profitably As a family owned business the strong values which we encourage our colleagues to demonstrate at all times are: Professional, Trust, Respect, Caring and Together. If you match what we are looking for, Apply today. Hours Monday to Friday, 8.30am to 6.00pm, Saturday 8.30am to 5.00pm, Sundays 10.00am to 4.00pm, 5 day week. Contract type Permanent Location Reg Office: Thurlow Nunn Limited, Wisbech Road, Littleport, Cambridgeshire, CB6 1RA
Most Sales Director roles in the London insurance market talk about growth. Few actually give you the platform to deliver it. This one does. You'll be stepping into a Sales Director role with real substance. A team of 10 experienced Development Executives is already in place. The expectation isn't to steady the ship. It's to lead from the front, sharpen performance, and still win business yourself in the London insurance market. This is a confidential appointment with an established insurance business that has strong foundations but wants more from its sales function. They need a Sales Director who can raise standards, create momentum, and personally drive revenue. You'll lead, but you won't sit back. If you enjoy being in front of clients, opening doors and converting opportunities, this will suit you. As Sales Director in London, you'll take ownership of both team performance and your own portfolio. The balance matters. You'll be expected to develop your people while continuing to build and maintain your own client base within the insurance sector. Key responsibilities: Lead, develop and performance manage a team of 10+ Development Executives Set clear direction and standards across the London insurance sales function Personally win and retain clients within the insurance market Drive new business activity while improving conversion and retention rates Strengthen broker and client relationships across the London insurance market Work closely with senior leadership to shape and deliver commercial strategy What they're looking for: Proven experience as a Sales Director or senior leader within insurance Strong track record of winning and developing insurance clients personally Experience managing and improving the performance of a sizeable sales team Deep understanding of the London insurance market and how to navigate it Credible, hands-on leadership style with high personal standards Commercial judgement. You know what good business looks like What you'll get in return: A genuine leadership role with a team already in place The autonomy to shape how sales is delivered in a growing insurance business A platform to build both team success and your own book in London Direct exposure to senior decision makers A role that balances leadership with real market engagement This is a Sales Director role for someone who still enjoys the chase but wants broader influence. If you're in the London insurance market and feel underutilised, this is worth a conversation.
Mar 24, 2026
Full time
Most Sales Director roles in the London insurance market talk about growth. Few actually give you the platform to deliver it. This one does. You'll be stepping into a Sales Director role with real substance. A team of 10 experienced Development Executives is already in place. The expectation isn't to steady the ship. It's to lead from the front, sharpen performance, and still win business yourself in the London insurance market. This is a confidential appointment with an established insurance business that has strong foundations but wants more from its sales function. They need a Sales Director who can raise standards, create momentum, and personally drive revenue. You'll lead, but you won't sit back. If you enjoy being in front of clients, opening doors and converting opportunities, this will suit you. As Sales Director in London, you'll take ownership of both team performance and your own portfolio. The balance matters. You'll be expected to develop your people while continuing to build and maintain your own client base within the insurance sector. Key responsibilities: Lead, develop and performance manage a team of 10+ Development Executives Set clear direction and standards across the London insurance sales function Personally win and retain clients within the insurance market Drive new business activity while improving conversion and retention rates Strengthen broker and client relationships across the London insurance market Work closely with senior leadership to shape and deliver commercial strategy What they're looking for: Proven experience as a Sales Director or senior leader within insurance Strong track record of winning and developing insurance clients personally Experience managing and improving the performance of a sizeable sales team Deep understanding of the London insurance market and how to navigate it Credible, hands-on leadership style with high personal standards Commercial judgement. You know what good business looks like What you'll get in return: A genuine leadership role with a team already in place The autonomy to shape how sales is delivered in a growing insurance business A platform to build both team success and your own book in London Direct exposure to senior decision makers A role that balances leadership with real market engagement This is a Sales Director role for someone who still enjoys the chase but wants broader influence. If you're in the London insurance market and feel underutilised, this is worth a conversation.
Specialist Division of major insurance broker requires an experienced property adjuster. You will handle a varied caseload of landlords/buy-to-let, holiday homes/blocks of flats/non-standard properties and some domestic and HNW (private client) risks, generally 60/40 in favour of commercial. The role requires cradle-to-grave claims handling for losses generally up to £100,000 but could be higher if experience permits. You will be required to issue full ABI reports to the claims team who then review and provide instructions, so there is no delegated authority. The position is home-based handling losses throughout the South East but ideally in the Kent area. About you: Candidates can live anywhere within the South East, although ideally in the Kent area, and you must be prepared to travel throughout the region. You should have 3-4 years in a property adjusting role and be comfortable working on your own initiative without the need for daily supervision. Professional qualifications through ACII would be preferred but are by no means essential. Salary & Benefits: Basic salary budget up to £50-55,000 including car allowance, pension, private medical care and 25 days holiday.
Mar 24, 2026
Full time
Specialist Division of major insurance broker requires an experienced property adjuster. You will handle a varied caseload of landlords/buy-to-let, holiday homes/blocks of flats/non-standard properties and some domestic and HNW (private client) risks, generally 60/40 in favour of commercial. The role requires cradle-to-grave claims handling for losses generally up to £100,000 but could be higher if experience permits. You will be required to issue full ABI reports to the claims team who then review and provide instructions, so there is no delegated authority. The position is home-based handling losses throughout the South East but ideally in the Kent area. About you: Candidates can live anywhere within the South East, although ideally in the Kent area, and you must be prepared to travel throughout the region. You should have 3-4 years in a property adjusting role and be comfortable working on your own initiative without the need for daily supervision. Professional qualifications through ACII would be preferred but are by no means essential. Salary & Benefits: Basic salary budget up to £50-55,000 including car allowance, pension, private medical care and 25 days holiday.
Recruitment Consultant - Scientific Recruitment Location: Harrogate Town Centre / Hybrid / Remote Network Scientific is a multi-award-winning scientific agency with bold growth plans and a reputation for doing things differently. For more than a decade, we've partnered with pioneering organisations across the scientific, healthcare, and technology sectors; from start-ups and university spin-outs, to global blue-chip companies. Our vibrant, friendly, and slightly quirky culture sets us apart. As demand for our services continues to grow, we're expanding our team and looking for ambitious, commercially minded recruiters who want to build a meaningful, rewarding career in an exciting industry. The Role We're looking for an experienced Recruitment Consultant to join our team in Harrogate (or remotely) and play a key role in our ongoing national and international expansion. What You'll Be Doing Proactively sourcing high-quality candidates via our CRM, job boards, social media, networking, referrals, and industry events Building and developing your own client portfolio through marketing, social selling, business development, and relationship management Consulting with candidates to assess their experience, motivations, and suitability for specialist scientific roles Managing the full recruitment lifecycle: screening, shortlisting, coordinating interviews, handling offers, and negotiating packages Nurturing long-term relationships with existing clients and supporting their permanent, contract, temporary, and executive hiring needs What We're Looking For We welcome applications from people of all backgrounds; our team is wonderfully diverse. To succeed in this role, you will need: At least 1 to 2 years of 360 recruitment agency experience A proactive, confident and people-focused approach Positivity, resilience, ambition, and the drive to build something great A sense of humour and a personality that adds something special to the team A scientific background is a bonus but not essential; what matters most is your work ethic and your willingness to learn. What You'll Get A friendly, inclusive culture built on trust, autonomy, and support Competitive salary + commission + bonuses + incentive schemes Duvet days Company pension Flexible working hours Homeworking options and remote-working benefits Ongoing training, professional development, and industry-leading coaching Regular team socials, events, and recognition awards A four-week paid sabbatical during your 10th year with us Why Scientific Recruitment? Scientific recruitment is a thriving, future-proof sector. You'll be working with companies and professionals at the cutting edge of science, healthcare, medicine, and laboratory technology; no two days will ever feel the same. We offer highly competitive, uncapped commission and bonus schemes designed to genuinely reward high performance. Our transparent structure offers clear thresholds, attractive accelerators, and multiple ways to earn; including quarterly commission, annual bonuses, and additional incentives for high-performers and team contributors. Successful consultants are well rewarded for their results, with no threshold for 12 months upon starting, no caps and real earning potential that reflects the hard work you put in. This is a career that offers exceptional earning potential, genuine purpose, and the chance to become a respected expert in a rapidly evolving field. If you're motivated, science-curious, and excited by the idea of helping shape tomorrow's innovations, we'd love to hear from you. Join
Mar 24, 2026
Full time
Recruitment Consultant - Scientific Recruitment Location: Harrogate Town Centre / Hybrid / Remote Network Scientific is a multi-award-winning scientific agency with bold growth plans and a reputation for doing things differently. For more than a decade, we've partnered with pioneering organisations across the scientific, healthcare, and technology sectors; from start-ups and university spin-outs, to global blue-chip companies. Our vibrant, friendly, and slightly quirky culture sets us apart. As demand for our services continues to grow, we're expanding our team and looking for ambitious, commercially minded recruiters who want to build a meaningful, rewarding career in an exciting industry. The Role We're looking for an experienced Recruitment Consultant to join our team in Harrogate (or remotely) and play a key role in our ongoing national and international expansion. What You'll Be Doing Proactively sourcing high-quality candidates via our CRM, job boards, social media, networking, referrals, and industry events Building and developing your own client portfolio through marketing, social selling, business development, and relationship management Consulting with candidates to assess their experience, motivations, and suitability for specialist scientific roles Managing the full recruitment lifecycle: screening, shortlisting, coordinating interviews, handling offers, and negotiating packages Nurturing long-term relationships with existing clients and supporting their permanent, contract, temporary, and executive hiring needs What We're Looking For We welcome applications from people of all backgrounds; our team is wonderfully diverse. To succeed in this role, you will need: At least 1 to 2 years of 360 recruitment agency experience A proactive, confident and people-focused approach Positivity, resilience, ambition, and the drive to build something great A sense of humour and a personality that adds something special to the team A scientific background is a bonus but not essential; what matters most is your work ethic and your willingness to learn. What You'll Get A friendly, inclusive culture built on trust, autonomy, and support Competitive salary + commission + bonuses + incentive schemes Duvet days Company pension Flexible working hours Homeworking options and remote-working benefits Ongoing training, professional development, and industry-leading coaching Regular team socials, events, and recognition awards A four-week paid sabbatical during your 10th year with us Why Scientific Recruitment? Scientific recruitment is a thriving, future-proof sector. You'll be working with companies and professionals at the cutting edge of science, healthcare, medicine, and laboratory technology; no two days will ever feel the same. We offer highly competitive, uncapped commission and bonus schemes designed to genuinely reward high performance. Our transparent structure offers clear thresholds, attractive accelerators, and multiple ways to earn; including quarterly commission, annual bonuses, and additional incentives for high-performers and team contributors. Successful consultants are well rewarded for their results, with no threshold for 12 months upon starting, no caps and real earning potential that reflects the hard work you put in. This is a career that offers exceptional earning potential, genuine purpose, and the chance to become a respected expert in a rapidly evolving field. If you're motivated, science-curious, and excited by the idea of helping shape tomorrow's innovations, we'd love to hear from you. Join
Job Title: IFA Office Manager Location: Devizes - hybrid working Reports to: Head of International Operations Works with: Directors, Team Leader / Process Manager, Advisers, All Staff Purpose of the Role We are seeking a dynamic Office Manager to join our IFA firm, responsible for ensuring the smooth, compliant, and efficient operation of our office and administrative framework. This role is pivotal in driving processes and procedures, reporting directly to the Head of Operations. The Office Manager will oversee office operations, systems, procedures, compliance oversight, and workflow planning, ensuring administrative work is prioritised and delivered within agreed standards. Key Responsibilities Workflow & Operational Oversight Allocate and prioritise administrative tasks across the business to ensure deadlines and service standards are met. Oversee new business processing, ensuring accuracy and completeness. Act as the escalation point for system issues. Monitor output and standards at a functional level and escalate delivery concerns to the Team Leader. Systems & Data Management Own and maintain back-office systems including True Potential, GoldMine, Trove, and OwnCloud. Ensure systems are kept up to date and data integrity is maintained. Set up new advisers and users on relevant systems. Maintain client registers and internal tracking spreadsheets. Liaise with providers regarding system access, Terms of Business, and operational requirements. Procedures, Compliance & Governance Own and maintain office procedures, workflows, and record management processes. Ensure the Staff Handbook and internal procedures are reviewed and kept up to date. Ensure client documentation and data handling comply with company policy, including password protection requirements. Provide operational support to the Certification Manager as required. Office & Facilities Management Manage office facilities and services, including landlord liaison and maintenance arrangements. Oversee utilities, servicing schedules, and office suppliers. Maintain security systems and act as the first point of contact for alarm activations. Ensure office resources and infrastructure support business needs. Director & Business Support Provide administrative support to Directors. Support company award applications, trademarks, and other director-level initiatives. Role Boundaries This role does not include direct line management, performance management, or staff appraisals. Day-to-day supervision, coaching, and people management sit with the Team Leader / Process Manager. What We Offer A competitive salary and benefits package. A collaborative and supportive work environment. Opportunities for professional growth and development. If you are a proactive and organised individual with a passion for driving operational excellence, we would love to hear from you. Apply now to join our team and contribute to our mission of delivering exceptional financial planning services.
Mar 24, 2026
Full time
Job Title: IFA Office Manager Location: Devizes - hybrid working Reports to: Head of International Operations Works with: Directors, Team Leader / Process Manager, Advisers, All Staff Purpose of the Role We are seeking a dynamic Office Manager to join our IFA firm, responsible for ensuring the smooth, compliant, and efficient operation of our office and administrative framework. This role is pivotal in driving processes and procedures, reporting directly to the Head of Operations. The Office Manager will oversee office operations, systems, procedures, compliance oversight, and workflow planning, ensuring administrative work is prioritised and delivered within agreed standards. Key Responsibilities Workflow & Operational Oversight Allocate and prioritise administrative tasks across the business to ensure deadlines and service standards are met. Oversee new business processing, ensuring accuracy and completeness. Act as the escalation point for system issues. Monitor output and standards at a functional level and escalate delivery concerns to the Team Leader. Systems & Data Management Own and maintain back-office systems including True Potential, GoldMine, Trove, and OwnCloud. Ensure systems are kept up to date and data integrity is maintained. Set up new advisers and users on relevant systems. Maintain client registers and internal tracking spreadsheets. Liaise with providers regarding system access, Terms of Business, and operational requirements. Procedures, Compliance & Governance Own and maintain office procedures, workflows, and record management processes. Ensure the Staff Handbook and internal procedures are reviewed and kept up to date. Ensure client documentation and data handling comply with company policy, including password protection requirements. Provide operational support to the Certification Manager as required. Office & Facilities Management Manage office facilities and services, including landlord liaison and maintenance arrangements. Oversee utilities, servicing schedules, and office suppliers. Maintain security systems and act as the first point of contact for alarm activations. Ensure office resources and infrastructure support business needs. Director & Business Support Provide administrative support to Directors. Support company award applications, trademarks, and other director-level initiatives. Role Boundaries This role does not include direct line management, performance management, or staff appraisals. Day-to-day supervision, coaching, and people management sit with the Team Leader / Process Manager. What We Offer A competitive salary and benefits package. A collaborative and supportive work environment. Opportunities for professional growth and development. If you are a proactive and organised individual with a passion for driving operational excellence, we would love to hear from you. Apply now to join our team and contribute to our mission of delivering exceptional financial planning services.
