Alliance Healthcare UK
Birmingham, Staffordshire
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare businessThe Central Logistics Centre (CLC) is Alliance Healthcare UK's new, next-generation logistics facility based in Birmingham. Designed with advanced automation and cutting-edge robotics, the CLC is a world-class, game-changing addition to the Alliance Healthcare estate. It's set to redefine how we manage and deliver medical, health and beauty products to our customers across the UK.The Quality Support Manager is a key role that will provide quality support to the CLC to ensure compliance with GDP (Good Distribution Practise) and quality standards. This role will be fully site based, with some occasional travel to other sites to provide cover or for training purposes. Responsibilities will include: Undertake routine quality-related activities including quality oversight reviews, non-conformance management, facility temperature reviews, oversight of pest control records, management of outsourced activities and associated documentation, reporting quality metrics, and escalating issues in the event of poor quality or non-compliance with GDP requirements. Supporting the Head of CLC and Quality Management team in maintaining and continuously improving standards of quality and compliance with GDP in the CLC. Working with internal stakeholders to develop a quality culture incorporating continuous improvement across the central logistics centre and making recommendations to the Head of CLC.We value team members who can commit to:Providing exceptional service and exceeding customer expectations.Contributing actively to quality assurance processes to achieve the highest standards. Collaborating to enhance customer satisfaction and business performance. Proactively addressing customer needs for a positive experience.You will be expected to support our business objectives by championing quality and enhancing customer experience.Our mission is to maintain a culture of excellence and customer focus at every level of our organisation We would value the following attributes: Strong knowledge of warehouse management systems (WMS) and automated technologies, particularly Q-Pulse, Knapp and Manhattan. Highly organised, able to manage stress and set priorities for yourself and your team. Excellent organisational and multitasking abilities. Flexible and adaptable Strong analytical skills to interpret data and performance metrics. Proficiency in data analysis and performance metrics Strong problem-solving skills and attention to detail. Proven leadership skills with the ability to develop and motivate a team in a fast-paced environment. Ability to work in a warehouse environment, including standing and walking for extended periods. Effective communicator Comfortable working in varying temperatures within the warehouse environment. Strong knowledge of Microsoft Office 365 with the ability to navigate between multiple systems Additional Information: Some UK travel required, with overnight stays and attendance at off site meetings, to support other service centre conventions outside of normal business hours, this may include some evenings and weekends.This role within the CLC has a requirement for you to be contactable at all times.# What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited# Equal Employment Opportunity # Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare businessThe Central Logistics Centre (CLC) is Alliance Healthcare UK's new, next-generation logistics facility based in Birmingham. Designed with advanced automation and cutting-edge robotics, the CLC is a world-class, game-changing addition to the Alliance Healthcare estate. It's set to redefine how we manage and deliver medical, health and beauty products to our customers across the UK.The Quality Support Manager is a key role that will provide quality support to the CLC to ensure compliance with GDP (Good Distribution Practise) and quality standards. This role will be fully site based, with some occasional travel to other sites to provide cover or for training purposes. Responsibilities will include: Undertake routine quality-related activities including quality oversight reviews, non-conformance management, facility temperature reviews, oversight of pest control records, management of outsourced activities and associated documentation, reporting quality metrics, and escalating issues in the event of poor quality or non-compliance with GDP requirements. Supporting the Head of CLC and Quality Management team in maintaining and continuously improving standards of quality and compliance with GDP in the CLC. Working with internal stakeholders to develop a quality culture incorporating continuous improvement across the central logistics centre and making recommendations to the Head of CLC.We value team members who can commit to:Providing exceptional service and exceeding customer expectations.Contributing actively to quality assurance processes to achieve the highest standards. Collaborating to enhance customer satisfaction and business performance. Proactively addressing customer needs for a positive experience.You will be expected to support our business objectives by championing quality and enhancing customer experience.Our mission is to maintain a culture of excellence and customer focus at every level of our organisation We would value the following attributes: Strong knowledge of warehouse management systems (WMS) and automated technologies, particularly Q-Pulse, Knapp and Manhattan. Highly organised, able to manage stress and set priorities for yourself and your team. Excellent organisational and multitasking abilities. Flexible and adaptable Strong analytical skills to interpret data and performance metrics. Proficiency in data analysis and performance metrics Strong problem-solving skills and attention to detail. Proven leadership skills with the ability to develop and motivate a team in a fast-paced environment. Ability to work in a warehouse environment, including standing and walking for extended periods. Effective communicator Comfortable working in varying temperatures within the warehouse environment. Strong knowledge of Microsoft Office 365 with the ability to navigate between multiple systems Additional Information: Some UK travel required, with overnight stays and attendance at off site meetings, to support other service centre conventions outside of normal business hours, this may include some evenings and weekends.This role within the CLC has a requirement for you to be contactable at all times.# What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited# Equal Employment Opportunity # Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on
Alliance Healthcare UK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details Position Summary The Senior Director of Enterprise Quality Governance - Private Label Distribution, under the general direction of the VP, Enterprise Quality Governance: Distribution & Manufacturing, is responsible to the VP of Enterprise Quality, supporting the Cencora corporate quality strategy and standardization as a strategic advisor. This includes providing leadership, collaboration, management, support, assessment, and communication of quality, practice standards and regulatory requirements for Cencora (COR) business units operating in the healthcare and life sciences industry which have a focus on private label distribution, including market access holder responsibilities and licensing - globally. This position acts cross-functionally with internal Cencora Assurance groups, Cencora business Quality units, functional departments, and external resources on quality and regulatory-related issues. The incumbent is accountable for ensuring Business Unit adherence to relevant regulatory requirements and company Standard Quality Operating Procedures and Policy.The incumbent may act in a quality leadership or support role for any Cencora business unit, during times of transition or integration as directed by the VP or SVP. Primary Duties and Responsibilities: Support the VP with the implementation of Enterprise Quality (EQ) strategic plans to support organizational quality goals and provide direct guidance to business quality leaders operating in the pharmacy services arena, including a healthcare practice service operation. Liaison and Support for EQ Advisors: for support on quality metrics, follow-up, outlier management and tracking improvement activities. Collaboration : Work with quality business leaders and GQC to prioritize strategy for the development, standardization, harmonization, and continuous improvement of the global regulatory and quality governance program. Assist in the Management of the Cencora regulatory intelligence repository for pharmacy services and care to ensure, monitoring, updates, legal review, and communication occur for appropriate business operations. Provide oversight for assigned regions and BUs with guidance for the implementation of operating procedures intended to comply with applicable regulatory requirements, practice standards and corporate quality policy. Assure that operational business quality systems have implemented the seven elements of quality and can report performance KPIs to the Global Quality Council and executive leadership. Support , articulate, and gain alignment across the organization for the COR regulatory/quality strategy and lead the creation of related procedures and policies. Foster a culture of continuous regulatory and health authority inspection/accreditation preparedness and serve as an escalation point for quality issues, inspection and accreditation support. Participate in planning activities for operating budgets and forecasts; manage team and personal expenses to ensure operational expense goals are met. Participate in the development and maintenance of policies , programs, and systems to support the strategic direction of the department and assigned service lines. Monitor and communicate all new, modified, and/or existing state, country/regional/federal and/or local regulations to the legal regulatory team to ensure appropriate changes are communicated to have BUs amend their procedures, processes, and methods to comply with new changes. Participate, assist and provide guidance in any external quality related inspection, audit, and/or investigation from any healthcare regulatory or accreditation authority, if requested as well as for Client, Customer or for Quality related certification. Communicate and Support comprehensive quality governance policies and procedures to guide BU operations in executing private label distribution and market access holder procedures in compliance with stated requirements and best practice. Team Leadership: Oversee corporate task teams related to new business strategies. Manage direct reports, including hiring, performance management, development and training. Collaborate with outside organizations and participate in external committees to address significant industry issues. Assis t in preparing EQ monthly and quarterly summaries for executive management and the Compliance and Risk Committee of the Board of Directors as requested by the VP or SVP. Perform related duties as assigned, including supporting other EQ Governance Advisors, participation on committees, teams and projects as directed or requested by the VP or SVP Experience and Educational Requirements: Completion of a four-year bachelor's degree program or equivalent is required. Normally requires a minimum of eight (8) years of related experience in pharmacy operations and/or services Experience in highly regulated environments, overseeing quality compliance, and operational excellence. Experience managing remote associates in a complex, matrix organization is preferred. Active, non-restricted Pharmacist license required. Certifications such as Certified Quality Management or Auditing is preferred. Minimum Skills, Knowledge, and Ability Requirements: Ability to communicate effectively both orally and in writing. Strong leadership skills. Excellent logical, analytical reasoning, and problem-solving skills. Excellent organizational, motivational, and interpersonal skills across global teams. Requires willingness to travel globally, with anticipated travel around 30% based on business needs. Proficient with Microsoft Office applications.# What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited# Equal Employment Opportunity # Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details Position Summary The Senior Director of Enterprise Quality Governance - Private Label Distribution, under the general direction of the VP, Enterprise Quality Governance: Distribution & Manufacturing, is responsible to the VP of Enterprise Quality, supporting the Cencora corporate quality strategy and standardization as a strategic advisor. This includes providing leadership, collaboration, management, support, assessment, and communication of quality, practice standards and regulatory requirements for Cencora (COR) business units operating in the healthcare and life sciences industry which have a focus on private label distribution, including market access holder responsibilities and licensing - globally. This position acts cross-functionally with internal Cencora Assurance groups, Cencora business Quality units, functional departments, and external resources on quality and regulatory-related issues. The incumbent is accountable for ensuring Business Unit adherence to relevant regulatory requirements and company Standard Quality Operating Procedures and Policy.The incumbent may act in a quality leadership or support role for any Cencora business unit, during times of transition or integration as directed by the VP or SVP. Primary Duties and Responsibilities: Support the VP with the implementation of Enterprise Quality (EQ) strategic plans to support organizational quality goals and provide direct guidance to business quality leaders operating in the pharmacy services arena, including a healthcare practice service operation. Liaison and Support for EQ Advisors: for support on quality metrics, follow-up, outlier management and tracking improvement activities. Collaboration : Work with quality business leaders and GQC to prioritize strategy for the development, standardization, harmonization, and continuous improvement of the global regulatory and quality governance program. Assist in the Management of the Cencora regulatory intelligence repository for pharmacy services and care to ensure, monitoring, updates, legal review, and communication occur for appropriate business operations. Provide oversight for assigned regions and BUs with guidance for the implementation of operating procedures intended to comply with applicable regulatory requirements, practice standards and corporate quality policy. Assure that operational business quality systems have implemented the seven elements of quality and can report performance KPIs to the Global Quality Council and executive leadership. Support , articulate, and gain alignment across the organization for the COR regulatory/quality strategy and lead the creation of related procedures and policies. Foster a culture of continuous regulatory and health authority inspection/accreditation preparedness and serve as an escalation point for quality issues, inspection and accreditation support. Participate in planning activities for operating budgets and forecasts; manage team and personal expenses to ensure operational expense goals are met. Participate in the development and maintenance of policies , programs, and systems to support the strategic direction of the department and assigned service lines. Monitor and communicate all new, modified, and/or existing state, country/regional/federal and/or local regulations to the legal regulatory team to ensure appropriate changes are communicated to have BUs amend their procedures, processes, and methods to comply with new changes. Participate, assist and provide guidance in any external quality related inspection, audit, and/or investigation from any healthcare regulatory or accreditation authority, if requested as well as for Client, Customer or for Quality related certification. Communicate and Support comprehensive quality governance policies and procedures to guide BU operations in executing private label distribution and market access holder procedures in compliance with stated requirements and best practice. Team Leadership: Oversee corporate task teams related to new business strategies. Manage direct reports, including hiring, performance management, development and training. Collaborate with outside organizations and participate in external committees to address significant industry issues. Assis t in preparing EQ monthly and quarterly summaries for executive management and the Compliance and Risk Committee of the Board of Directors as requested by the VP or SVP. Perform related duties as assigned, including supporting other EQ Governance Advisors, participation on committees, teams and projects as directed or requested by the VP or SVP Experience and Educational Requirements: Completion of a four-year bachelor's degree program or equivalent is required. Normally requires a minimum of eight (8) years of related experience in pharmacy operations and/or services Experience in highly regulated environments, overseeing quality compliance, and operational excellence. Experience managing remote associates in a complex, matrix organization is preferred. Active, non-restricted Pharmacist license required. Certifications such as Certified Quality Management or Auditing is preferred. Minimum Skills, Knowledge, and Ability Requirements: Ability to communicate effectively both orally and in writing. Strong leadership skills. Excellent logical, analytical reasoning, and problem-solving skills. Excellent organizational, motivational, and interpersonal skills across global teams. Requires willingness to travel globally, with anticipated travel around 30% based on business needs. Proficient with Microsoft Office applications.# What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited# Equal Employment Opportunity # Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the