Simon Lincoln Recruitment Services

Job Title: General Manager Location: Exeter Contract Type: Permanent Salary: Up to £45,000 Bonus : 10% of salary Company Overview: We are working in partnership with a leading provider of residential and student accommodation, seeking a highly capable Property Manager to oversee the day-to-day operations of a key site in Exeter. This is a hands-on role requiring strong leadership, excellent customer service skills, and the ability to manage multiple priorities. Key Responsibilities: Lead and manage the on-site team, including front-of-house, maintenance, and cleaning staff. Ensure the smooth running of the building, delivering high levels of resident satisfaction. Handle all aspects of tenancy management, including move-ins, inspections, rent collection, and issue resolution. Manage health & safety compliance, fire regulations, and ensure all statutory checks are up to date. Liaise with contractors and suppliers for maintenance and repair works. Manage budgets and report regularly on performance and KPIs. Support lettings activity during peak periods, including viewings and resident communications. Deal professionally with escalated resident complaints and emergencies. Person Specification: Proven experience as a Property Manager or General Manager in residential, student accommodation, or facilities management. Strong leadership and interpersonal skills. Excellent organisational ability and attention to detail. Able to work under pressure and to tight deadlines. Good working knowledge of health & safety legislation. IT proficient, ideally experienced with property management or CRM systems. Desirable: Previous experience in Purpose-Built Student Accommodation (PBSA) or Build-to-Rent (BTR) settings. ARLA, IRPM, or IOSH qualification (or working towards).