Simon Lincoln Recruitment Services

Location: Manchester Job Type: Permanent Hours: Full time Salary: £38,000 Overview We are recruiting for a General Manager to lead the day to day operations of a Build to Rent community in Manchester. This role will take responsibility for operational performance, resident experience and team leadership, ensuring the property is managed to a high standard while supporting occupancy and retention goals. Working across leasing, resident services and facilities functions, you will drive service delivery, oversee property presentation and create a welcoming, community focused environment for residents. This is an excellent opportunity for a hands on leader with experience in residential, hospitality or property operations. Key Duties & Responsibilities Oversee daily operations of the property, ensuring high service and presentation standards Lead and support on site teams across resident services, leasing and facilities functions Drive occupancy, retention and resident satisfaction through proactive service delivery Manage resident enquiries, feedback and service challenges in a professional manner Support leasing activity including viewings, conversions and marketing initiatives Ensure compliance with health & safety, operational procedures and company policies Monitor budgets, service contracts and supplier relationships where required Coordinate resident events and engagement initiatives to support community atmosphere Maintain strong relationships with residents, contractors and internal stakeholders Provide reporting and operational insight to senior leadership as required Skills & Experience Previous management experience within BTR, residential, property or hospitality environments Strong leadership capability with experience motivating and supporting team members Customer focused approach with ability to manage resident relationships effectively Organised and proactive with the ability to manage a varied operational workloadCommercial awareness with understanding of occupancy, retention and service performance Confident communication and stakeholder engagement skills Good IT skills including Microsoft Office and property management systems Awareness of health & safety and compliance within residential environments