d&b Solutions UK Ltd

Hours: 40 hours per week, 5 days out of 7 Monday to Sunday Location: based at the venue, with occasional flexibility to agree to a mix of office and home working, dependent on location Role Summary In this senior position, you will be responsible for the day-to-day management of the in-house technical team delivering events on a daily basis. The role also includes the management of key accounts and significant events at the venue in an operational capacity. Operational and financial reporting and maintaining a close liaison with the RG5 based production, warehouse and crewing teams to ensure smooth delivery of larger projects on site. The successful candidate will work closely with the Venue Account Manager in winning new work for the Venue. Key Duties and Responsibilities: Liaison with clients, attending client meetings and show rounds. Preparation and administration of event delivery documentation including the sourcing and quotation for externally provided equipment and services. Liaison with the venue operations departments, reporting, and strategy development. Creation of 2D floor plans, schematics, CDMs, power plans and other technical documentation Staff scheduling and crew booking in conjunction with our crewing services team The lead contact for clients on event delivery during pre-production and on the day. Accurate entering of information into our hire management and CRM systems. An understanding of the wider client account and the ability to connect with both internal and external teams to ensure a joined-up approach to the wide variety of services. Technical Skills: Proven IT skills, including use of Microsoft Office (Word, Excel, Access applications and PowerPoint). Working knowledge of an internal e-mail system and electronic diary is essential. Previous experience of Technical Venue delivery role. Very strong attention to detail and accuracy Financial acumen and understanding the responsibility of a Technical Manager in ensuring the profitability of event delivery. Commercial awareness and experience dealing with a multi stakeholder environment General understanding/awareness of venue service provision and practical event practices. Personal Competencies and Behaviours Ability to interact effectively at all levels. Highly effective at relating to others and working as a member of a team. Deadline conscious and highly organised with the ability to prioritise and multi-task whilst managing a challenging workload and meeting strict deadlines. Willing and flexible approach, with the ability to work on own initiative. Excellent time management and planning skills, forward thinking and able to add value. What we re looking for Extensive experience within various event scales and genres with excellent people management skills. The ability to work closely with clients and a practical technical understanding of the latest production technologies and processes within the live events sector. Experience managing relationships with a venue as an in-house supplier. Driven, motivated and enthusiastic, working closely with the senior management team to develop an established brand and promote a fresh, contemporary delivery mechanism. A team leader, with skills to motivate your support team. Key Policies and Core Values. To work alongside the members of other teams and communicate effectively To learn about the company and its activities in order to understand and deal with the customers • Maintain confidentiality at all times To represent the company in a courteous and appropriate manner in all circumstances To follow correct procedures at all times and to follow the policies laid out in the staff handbook An awareness of health and safety policies, risk assessments and be proactive in implementing them. To carry out your duties and responsibilities in a manner that reflects the Core Values of at all times d&b solutions provides integrated audio, video, lighting, and media services, delivering complete solutions for hire and sales of technical equipment, live events, and venue installations and support. Working alongside d&b audiotechnik we are on a mission together to transform life experiences. Apart from the duties summarised in this job description, we retain the right in consultation with the post holder to include other reasonable duties, which are part of, and incidental to, this type of work. We want to recruit, and retain the most talented people, regardless of their background. We recognise that being a diverse and inclusive employer helps us fulfil our responsibility to make a difference for our staff, our clients, and our industry. Actively valuing differences enhances the way we work and people from different backgrounds and experiences bring valuable insights to the way we operate, generating new ideas and perspectives as well as making us representative of the community and society. If you are interested in this opportunity. Please email your CV, Cover Letter, and Salary Expectations