Cotswolds Designer Outlet

Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven delivering results and achieving targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect to the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do. Key Responsibilities Be a role model - You'll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success. Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & KPIS. Deliver outstanding service to all customers, demonstrating role model behaviours for all the team. Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners. Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability. Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused. Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyaltyand driving the brand locally within the community. Focus on fostering a supportive, productive and inclusive environment, always putting your team first. Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall. Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand. Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Knowledge, Skills and Abilities Required Experience in a management role, at your best in a fast-paced and client-focused retail environment Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs Flexible and adaptable, you are comfortable working in a fast-paced environment Flexible schedule and availability to work mornings, evenings, weekends and holidays Passion for our brands and brand lifestyles Ability to work under pressure and manage multiple tasks at once Proficient in POS systems Exceptional customer service and team management skills including a proven track record of developing others Interest in and awareness of market trends in the retail industry Ability to work under pressure and manage multiple tasks at once Working Conditions US Candidates Only Performing duties consistent with the Company's AAP/EEO goals and policies High School diploma or equivalent The Extras Generous clothing allowance Quarterly bonuses 60% off all Sweaty Betty merchandise 25 days holiday (pro-rated if working part-time) Refer a Friend bonus scheme Season Ticket Loan Access to Retail Trust - advice & support tool Dedicated budget to attend fitness classes (per store) Access to Sample sales Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation) Enhanced Family Leave policy Cycle to work & Buzz bike scheme Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.

200 Degrees are independent speciality coffee roasters, purveyors of distinctive coffee shops, and unashamedly proud to be coffee geeks. Customer awareness and exceptional customer service skills are imperative. You are the key to help unlock the potential of not only the Coffee Shop, but the team which works in it. You will need to be comfortable and confident in training and quality managing other staff in all areas of the business. We are now recruiting for an experienced General Manager to take on our New coffee shop in the new Designer Outlet in Cotswolds. We require an inspirational leader with an infectious personality and (ideally) incredible barista skills to lead the day-to-day running of what will be a busy shop. Responsibilities of the Role: Be organised, hard-working, reliable and flexible Create an environment with your team mates which balances serving the customer and having fun Requirements: Have at least 2 years experience in a similar environment Have a lively personality and be comfortable dealing with customers Be an excellent communicator, and be driven to train and develop people Be organised, hard-working, reliable and flexible Enjoy the day to day, making coffee and serving as well as the management tasks Have an understanding of business performance and be able to affect change based on it Based on a 40 hour working week, including weekends. Regular opening hours are between 8am and 8pm.