A leading insurance and technical services firm in Greater London is seeking a Technical Expert to lead building regulation applications. The role involves assessing applications, acting as the main client contact during design, and conducting site inspections. Candidates need to have a minimum associate surveyor level qualification and expertise in building regulations. The position offers lucrative benefits including annual leave, a pension plan, and professional development support.
Feb 27, 2026
Full time
A leading insurance and technical services firm in Greater London is seeking a Technical Expert to lead building regulation applications. The role involves assessing applications, acting as the main client contact during design, and conducting site inspections. Candidates need to have a minimum associate surveyor level qualification and expertise in building regulations. The position offers lucrative benefits including annual leave, a pension plan, and professional development support.
Job Purpose To be the technical expert lead within area of registration and point of technical contact for other Registered Building Inspectors within a regional team whilst effectively applying building regulation knowledge and the efficient assessment and processing of building regulation applications for own workload, working with builders and technical staff to develop good customer relations. Key Responsibilities Taking responsibility for the assessment of building regulation applications for building control applications on low rise developments, on dwellings upto and including 3 storeys within RBI class banding, examining detailed drawings and supplementary information in accordance with specified procedures and performance targets (KPIs) To act as the primary contact for the client during the design phase including any design amendments during the construction phase, undertaking pre and post design negotiations with clients to ensure effective compliance with the Building Regulations and technical issues. Ensure that Projects are checked and monitored with accuracy, ensuring that all statutory consultations are completed in correct timescales and that adequate evidence has been provided for verification of the design. Contributing to the assessment of building regulation applications for other type of developments under supervision in order to expand experience and scope of registration. Assist in the resolution, by persuasion, negotiation and formal proceedings of problems relating to initial notices, design approvals, site work and final certificates. Where required, to support in the issue of site and type approvals to clients promptly to specified standards, guidance and in accordance with KPIs. Highlight technical issues and company Standards regarding Building Regulations to the industry and public. Promoting company services to existing and potential clients. Supporting risk management surveyors by the provision of expert advice, communication of key stages for inspection relating to complex building control elements in accordance with supervision and escalation policy; ensuring oversight is provided only to projects within RBI class band. Carrying out site inspections as required to meet the needs of the business in accordance with RBI class banding. To support with technical escalation for Registered Building Inspectors within the regional team in accordance with the Supervision and Technical Oversight Forum Policy. Providing support for the escalation of day-to-day technical queries and issues as part of the escalation structure; reviewing with other Building Control Project Managers and escalating where appropriate to the Principal Building Control Project Manager or the BC Technical meetings where necessary. Embrace the principles of quality and regulatory compliance in every activity, proactively upholding standards, engaging with sample/audit activities and fully contributing to service improvement. Where necessary, assist with monitoring, sample and auditing activities to support the success of the service. Where required, provide assistance to the Head of Building Control Technical Delivery in the provision of house type approval (HTA) services as allocated in accordance with the HTA system. Where required, support the Complex and Commercial Team in the provision of bespoke quotes for building control services following agreed processes; ensuring they are generated, communicated and recorded in accordance with policy and KPIs. Skills & Experience Technical knowledge of Building Regulations and other relevant construction standards. Ability to undertake site inspections to assess both quality and the cause/effect of building defects. Commercial awareness and ability to work as part of a team. Ability to create not only good working relationships with other construction professionals but to be able to deal effectively with members of the public. The ability to meet deadlines and manage own workload within agreed parameters. Working knowledge of Microsoft 365 suite of apps (Word, Excel, Outlook, SharePoint for example). Full UK Driving Licence (Automatic or Manual) Qualifications and Educational Requirements Qualified as a minimum to associate or similar surveyor level (AssocRICS, TechCIOB, Grad CABE, ACABE, or similar) level with the ambition to progress to full chartered membership and a minimum of class 2A Registered Building Inspector Personal Attributes Flexible in personal approach. Excellent communication skills. Ability to motivate self and influence others. Demonstratable ability to use own initiative Benefits 25 days Annual Leave + Bank Holidays + Well-being days Up to 13% Pension contribution Eligibility for an Annual Bonus Private Medical & Dental Life Assurance Wellbeing and Development Scheme + EAP + Health Assessments subject to scheme eligibility Study & continuing Professional Development Support Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Feb 27, 2026
Full time
Job Purpose To be the technical expert lead within area of registration and point of technical contact for other Registered Building Inspectors within a regional team whilst effectively applying building regulation knowledge and the efficient assessment and processing of building regulation applications for own workload, working with builders and technical staff to develop good customer relations. Key Responsibilities Taking responsibility for the assessment of building regulation applications for building control applications on low rise developments, on dwellings upto and including 3 storeys within RBI class banding, examining detailed drawings and supplementary information in accordance with specified procedures and performance targets (KPIs) To act as the primary contact for the client during the design phase including any design amendments during the construction phase, undertaking pre and post design negotiations with clients to ensure effective compliance with the Building Regulations and technical issues. Ensure that Projects are checked and monitored with accuracy, ensuring that all statutory consultations are completed in correct timescales and that adequate evidence has been provided for verification of the design. Contributing to the assessment of building regulation applications for other type of developments under supervision in order to expand experience and scope of registration. Assist in the resolution, by persuasion, negotiation and formal proceedings of problems relating to initial notices, design approvals, site work and final certificates. Where required, to support in the issue of site and type approvals to clients promptly to specified standards, guidance and in accordance with KPIs. Highlight technical issues and company Standards regarding Building Regulations to the industry and public. Promoting company services to existing and potential clients. Supporting risk management surveyors by the provision of expert advice, communication of key stages for inspection relating to complex building control elements in accordance with supervision and escalation policy; ensuring oversight is provided only to projects within RBI class band. Carrying out site inspections as required to meet the needs of the business in accordance with RBI class banding. To support with technical escalation for Registered Building Inspectors within the regional team in accordance with the Supervision and Technical Oversight Forum Policy. Providing support for the escalation of day-to-day technical queries and issues as part of the escalation structure; reviewing with other Building Control Project Managers and escalating where appropriate to the Principal Building Control Project Manager or the BC Technical meetings where necessary. Embrace the principles of quality and regulatory compliance in every activity, proactively upholding standards, engaging with sample/audit activities and fully contributing to service improvement. Where necessary, assist with monitoring, sample and auditing activities to support the success of the service. Where required, provide assistance to the Head of Building Control Technical Delivery in the provision of house type approval (HTA) services as allocated in accordance with the HTA system. Where required, support the Complex and Commercial Team in the provision of bespoke quotes for building control services following agreed processes; ensuring they are generated, communicated and recorded in accordance with policy and KPIs. Skills & Experience Technical knowledge of Building Regulations and other relevant construction standards. Ability to undertake site inspections to assess both quality and the cause/effect of building defects. Commercial awareness and ability to work as part of a team. Ability to create not only good working relationships with other construction professionals but to be able to deal effectively with members of the public. The ability to meet deadlines and manage own workload within agreed parameters. Working knowledge of Microsoft 365 suite of apps (Word, Excel, Outlook, SharePoint for example). Full UK Driving Licence (Automatic or Manual) Qualifications and Educational Requirements Qualified as a minimum to associate or similar surveyor level (AssocRICS, TechCIOB, Grad CABE, ACABE, or similar) level with the ambition to progress to full chartered membership and a minimum of class 2A Registered Building Inspector Personal Attributes Flexible in personal approach. Excellent communication skills. Ability to motivate self and influence others. Demonstratable ability to use own initiative Benefits 25 days Annual Leave + Bank Holidays + Well-being days Up to 13% Pension contribution Eligibility for an Annual Bonus Private Medical & Dental Life Assurance Wellbeing and Development Scheme + EAP + Health Assessments subject to scheme eligibility Study & continuing Professional Development Support Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.
Responsibilities Lead, manage and professionalise Risk & Security Business Management, Analytics and Reporting capabilities ( 10 FTE globally) in alignment with strategic program objectives Own value realisation by overseeing and guiding execution of the Risk & Security mission from a financials, workforce and vendor mgmt. perspective (e.g., manage against workforce targets) Operate and evolve financial, workforce, and strategic vendor mgmt., including to manage interfaces to relevant stakeholders and present in decision forums, e.g., workforce/sourcing meeting Operate and evolve Analytics & Reporting capabilities used, e.g., for Board of Management and other C-level updates, Risk & Security committees, Local Entity Risk Committees, including to achieve report quality and messaging objectives in partnership with data owners and customers Own, maintain and further develop the reporting platform; build a high performing team Manage ad-hoc requests and continuous improvements; own relevant projects Knowledge and Skills 12+ years of experience with focus on business and program management, reporting/analytics, and transformation (having worked, e.g., as department CAO/COO, Chief of Staff, Program Mgr. and/or having led large PMO functions), in global, highly regulated financial service organizations 6+ years in cyber security, cyber program mgmt., ideally with one or more of the big players in the Insurance/Financial Services industry and with international experience Track record in building/leading high performing, efficient business management functions (financials, workforce/capacity management, vendor management, etc.) in a matrix structure Track record in building/leading high performing, efficient Cyber/Operations/IT Risk reporting functions (KPIs, KRIs, backend/tools (e.g., database, ETL processes), frontend (e.g., PowerBI), C-level messaging/presentations and aligning the same with various stakeholders, etc.) Strong pro active and self motivated driver, transformation agent, strategic thinker and communicator with a strong analytical and problem solving skill, resilient, and flexible Team player and stakeholder manager with confidence to engage various seniority levels If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
Feb 15, 2026
Full time
Responsibilities Lead, manage and professionalise Risk & Security Business Management, Analytics and Reporting capabilities ( 10 FTE globally) in alignment with strategic program objectives Own value realisation by overseeing and guiding execution of the Risk & Security mission from a financials, workforce and vendor mgmt. perspective (e.g., manage against workforce targets) Operate and evolve financial, workforce, and strategic vendor mgmt., including to manage interfaces to relevant stakeholders and present in decision forums, e.g., workforce/sourcing meeting Operate and evolve Analytics & Reporting capabilities used, e.g., for Board of Management and other C-level updates, Risk & Security committees, Local Entity Risk Committees, including to achieve report quality and messaging objectives in partnership with data owners and customers Own, maintain and further develop the reporting platform; build a high performing team Manage ad-hoc requests and continuous improvements; own relevant projects Knowledge and Skills 12+ years of experience with focus on business and program management, reporting/analytics, and transformation (having worked, e.g., as department CAO/COO, Chief of Staff, Program Mgr. and/or having led large PMO functions), in global, highly regulated financial service organizations 6+ years in cyber security, cyber program mgmt., ideally with one or more of the big players in the Insurance/Financial Services industry and with international experience Track record in building/leading high performing, efficient business management functions (financials, workforce/capacity management, vendor management, etc.) in a matrix structure Track record in building/leading high performing, efficient Cyber/Operations/IT Risk reporting functions (KPIs, KRIs, backend/tools (e.g., database, ETL processes), frontend (e.g., PowerBI), C-level messaging/presentations and aligning the same with various stakeholders, etc.) Strong pro active and self motivated driver, transformation agent, strategic thinker and communicator with a strong analytical and problem solving skill, resilient, and flexible Team player and stakeholder manager with confidence to engage various seniority levels If you are excited about this role but your experience does not align perfectly with everything outlined, or you don't meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!
A leading insurance provider seeks a Head of LABC Warranty Sales to lead strategic initiatives for Local Authority Building Control Warranty growth. This role focuses on developing client relationships, managing a sales team, and ensuring alignment with business objectives. The ideal candidate will have significant experience in sales and account management in insurance, with strong communication and leadership skills. The position offers a hybrid working model with a base in Birkenhead.
Feb 14, 2026
Full time
A leading insurance provider seeks a Head of LABC Warranty Sales to lead strategic initiatives for Local Authority Building Control Warranty growth. This role focuses on developing client relationships, managing a sales team, and ensuring alignment with business objectives. The ideal candidate will have significant experience in sales and account management in insurance, with strong communication and leadership skills. The position offers a hybrid working model with a base in Birkenhead.
A leading insurance company in the UK seeks a Risk & Security Business Manager to oversee and professionalise their Risk & Security Management functions. This role involves managing a global team, financial oversight, and improving analytics and reporting capabilities. Ideal candidates will have over 12 years of experience in program management within financial services, including significant exposure to cyber security. Strong leadership and communication skills, alongside a strategic mindset, are essential for success in this role.
Feb 14, 2026
Full time
A leading insurance company in the UK seeks a Risk & Security Business Manager to oversee and professionalise their Risk & Security Management functions. This role involves managing a global team, financial oversight, and improving analytics and reporting capabilities. Ideal candidates will have over 12 years of experience in program management within financial services, including significant exposure to cyber security. Strong leadership and communication skills, alongside a strategic mindset, are essential for success in this role.
About us HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland. HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty. Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers. Please see our website for more information. Job title Head of LABC Warranty Sales Location Home-based Division Commercial Reporting to Commercial Director Job Purpose Reporting directly to the Commercial Director, this role will be responsible for formulating, developing and implementing the agreed plans for the Local Authority Building Control Warranty (LABCW) relationship, in order to grow the LABCW portfolio, generate sustainable and profitable growth. Responsible for leading the LABCW Sales team, they will deliver new business acquisition whilst maintaining the required high standards of the business to deliver our proposition. This role will be central to developing the relationship with the LABC membership body as well as LABC organizations at a regional level. This role will be required to work with stakeholders (internal and external) up to and including Board Level and will therefore require an extremely knowledgeable, commercially astute, experienced and dynamic individual with outstanding written and verbal skills together with the ability to adapt communication styles to enable collaborative and successful working relationships at all levels. In addition to leading on the strategic development of the LABC account ensuring their needs are met, the role will also be responsible for managing and coordinating the involvement of all key MD Group functional colleagues to ensure LABC are supported and their requirements met. Key Responsibilities Client Relationship Management: Accountable for the strategic development of LABC relationships working at senior and Board level to ensure alignment with key business objectives and that LABC needs are met Develop and maintain strong, trusted relationships with key decision-makers across the LABC matrix, ensuring high levels of customer satisfaction and loyalty. Accountable for the development and implementation of the LABC strategy that will enable the successful achievement of business and financial objectives and targets, and attain the desired financial growth in the identified target sectors Account Planning and Management: Develop strategic account plans, and execute sales strategies to drive revenue growth and expand the company's footprint within LABC Conduct regular business reviews, analyse client needs, and develop tailored solutions to meet LABC needs, ensuring alignment with the company's offerings and strategic objectives. Sales and Revenue Growth: Lead and develop the LABC Sales Team, so that productive and mutually beneficial relationships are engendered and strategically developed to maximise future business opportunities and maximise return on HSB Building Warranty's investment. Undertake regular performance appraisals with all reporting team members, identifying individual development needs of team members to ensure performance is addressed effectively and promptly Effectively coach and mentor the LABC sales team to a highly resourceful and experienced team that can deliver a high standard of service to LABC clients and customers. Ensure the CRM/Pipeline, commercial collateral is fully utilised and updated to accurately document profiles and contacts, detail potential future business opportunities and monitor progress and completion of business opportunities Ensure the team are always compliant with HSB Building Warranty business standards, processes and procedures and that revised procedures to meeting changing compliance requirements are effectively implemented Stakeholder Management: Build and maintain strong relationships with internal stakeholders, to ensure seamless delivery of our proposition to LABC. Ensure key business functions have clear understanding and objectives around the agreed delivery promises for LABC clients/customers. Head of LABCW Sales will conduct regular internal review meetings where our internal performance across all business functions is discussed against our commitments to LABC. Actions taken and monitored to improve our service delivery/proposition. Ensuring a team approach Is taken to the management of key LABC stakeholders. Engaging appropriate stakeholders directly with LABC and its clients to widen and deepen our relationship. Proposition Development and Market Insight: Working with Marketing, lead the development and ongoing refresh of a value proposition for LABC Delivering a proposition that makes it "Easy to do business with us" Strategically and continually review market trends and competitor activity to identify: opportunities which will maximize our market presence and provide sustainable financial profit monitor any threats within the market and interpret the potential impact on MD Groups service delivery and the LABC offering. Skills & Experience Strong sales and relationship management experience gained in relevant insurance environment. Strong strategic account management development capability Strong commercial awareness with demonstrable negotiation and influencing skills Ability to build and maintain strong client relationships Comprehensive understanding of insurance business processes Exceptional internal stakeholder management, Demonstrable coaching and mentoring experience Strategic and business planning experience Experience of high-level decision making Demonstrable management and leadership experience with ability to inspire and motivate team members to achieve exceptional results Excellent interpersonal and communication skills Qualifications and Educational Requirements: CII Level 3 Certificate in Insurance desirable Personal Attributes Confident and assertive, with a strong sense of self-awareness and emotional intelligence Demonstrated integrity and trustworthiness, with a proven track record of acting with transparency, honesty, ownership, and accountability Self-motivated with a proactive approach to problem-solving and decision-making Collaborative approach to business goals and team targets Pragmatic decision-maker with analytical and reasoning skills Resilience and adaptability, with the ability to navigate complex and ambiguous situations Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Benefits 25 days Annual Leave + Bank Holidays + Well-being days 10% Employer Pension contribution, with the opportunity to join a salary sacrifice scheme Eligibility for an Annual Bonus Private Medical Insurance (PMI) Life Assurance (PHI) Hybrid Working available, with office in Birkenhead, Manchester and London
Feb 14, 2026
Full time
About us HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland. HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty. Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers. Please see our website for more information. Job title Head of LABC Warranty Sales Location Home-based Division Commercial Reporting to Commercial Director Job Purpose Reporting directly to the Commercial Director, this role will be responsible for formulating, developing and implementing the agreed plans for the Local Authority Building Control Warranty (LABCW) relationship, in order to grow the LABCW portfolio, generate sustainable and profitable growth. Responsible for leading the LABCW Sales team, they will deliver new business acquisition whilst maintaining the required high standards of the business to deliver our proposition. This role will be central to developing the relationship with the LABC membership body as well as LABC organizations at a regional level. This role will be required to work with stakeholders (internal and external) up to and including Board Level and will therefore require an extremely knowledgeable, commercially astute, experienced and dynamic individual with outstanding written and verbal skills together with the ability to adapt communication styles to enable collaborative and successful working relationships at all levels. In addition to leading on the strategic development of the LABC account ensuring their needs are met, the role will also be responsible for managing and coordinating the involvement of all key MD Group functional colleagues to ensure LABC are supported and their requirements met. Key Responsibilities Client Relationship Management: Accountable for the strategic development of LABC relationships working at senior and Board level to ensure alignment with key business objectives and that LABC needs are met Develop and maintain strong, trusted relationships with key decision-makers across the LABC matrix, ensuring high levels of customer satisfaction and loyalty. Accountable for the development and implementation of the LABC strategy that will enable the successful achievement of business and financial objectives and targets, and attain the desired financial growth in the identified target sectors Account Planning and Management: Develop strategic account plans, and execute sales strategies to drive revenue growth and expand the company's footprint within LABC Conduct regular business reviews, analyse client needs, and develop tailored solutions to meet LABC needs, ensuring alignment with the company's offerings and strategic objectives. Sales and Revenue Growth: Lead and develop the LABC Sales Team, so that productive and mutually beneficial relationships are engendered and strategically developed to maximise future business opportunities and maximise return on HSB Building Warranty's investment. Undertake regular performance appraisals with all reporting team members, identifying individual development needs of team members to ensure performance is addressed effectively and promptly Effectively coach and mentor the LABC sales team to a highly resourceful and experienced team that can deliver a high standard of service to LABC clients and customers. Ensure the CRM/Pipeline, commercial collateral is fully utilised and updated to accurately document profiles and contacts, detail potential future business opportunities and monitor progress and completion of business opportunities Ensure the team are always compliant with HSB Building Warranty business standards, processes and procedures and that revised procedures to meeting changing compliance requirements are effectively implemented Stakeholder Management: Build and maintain strong relationships with internal stakeholders, to ensure seamless delivery of our proposition to LABC. Ensure key business functions have clear understanding and objectives around the agreed delivery promises for LABC clients/customers. Head of LABCW Sales will conduct regular internal review meetings where our internal performance across all business functions is discussed against our commitments to LABC. Actions taken and monitored to improve our service delivery/proposition. Ensuring a team approach Is taken to the management of key LABC stakeholders. Engaging appropriate stakeholders directly with LABC and its clients to widen and deepen our relationship. Proposition Development and Market Insight: Working with Marketing, lead the development and ongoing refresh of a value proposition for LABC Delivering a proposition that makes it "Easy to do business with us" Strategically and continually review market trends and competitor activity to identify: opportunities which will maximize our market presence and provide sustainable financial profit monitor any threats within the market and interpret the potential impact on MD Groups service delivery and the LABC offering. Skills & Experience Strong sales and relationship management experience gained in relevant insurance environment. Strong strategic account management development capability Strong commercial awareness with demonstrable negotiation and influencing skills Ability to build and maintain strong client relationships Comprehensive understanding of insurance business processes Exceptional internal stakeholder management, Demonstrable coaching and mentoring experience Strategic and business planning experience Experience of high-level decision making Demonstrable management and leadership experience with ability to inspire and motivate team members to achieve exceptional results Excellent interpersonal and communication skills Qualifications and Educational Requirements: CII Level 3 Certificate in Insurance desirable Personal Attributes Confident and assertive, with a strong sense of self-awareness and emotional intelligence Demonstrated integrity and trustworthiness, with a proven track record of acting with transparency, honesty, ownership, and accountability Self-motivated with a proactive approach to problem-solving and decision-making Collaborative approach to business goals and team targets Pragmatic decision-maker with analytical and reasoning skills Resilience and adaptability, with the ability to navigate complex and ambiguous situations Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Benefits 25 days Annual Leave + Bank Holidays + Well-being days 10% Employer Pension contribution, with the opportunity to join a salary sacrifice scheme Eligibility for an Annual Bonus Private Medical Insurance (PMI) Life Assurance (PHI) Hybrid Working available, with office in Birkenhead, Manchester and London