United Kingdom Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine - Loomi AI - so that personalization isn't only autonomous it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Agent Platform AI Senior PM Overview: Bloomreach is redefining how marketing teams create customer experiences by building an AI-driven Marketing Agent that collaborates with marketers to execute campaigns faster and smarter. As a Senior Product Manager, you'll lead the development of the "agent brain," leveraging data, context, and machine learning to enable autonomous decision-making and continuous improvement. Responsibilities: Define and execute the product vision for the Marketing Agent, ensuring alignment with Bloomreach's strategic goals. Break down complex problems into iterative deliverables, prioritizing features that deliver immediate customer value. Build and test prototypes to validate concepts, using feedback to refine the agent's learning loop and context-enrichment capabilities. Cross-Functional Collaboration Partner with engineering, design, and product marketing teams to ship high-quality, customer-centric features. Enable go-to-market teams by articulating product value propositions and supporting launch strategies. Structure and enrich data to improve the agent's decision-making accuracy and scalability. Design evaluation frameworks to measure agent performance and drive automated learning. Stakeholder Management Secure buy-in from executives and stakeholders by communicating product vision and progress clearly. Collaborate with sales, customer success, and marketing to gather insights and refine the roadmap. Qualifications 5+ years of product management experience, with a focus on AI/ML, data-driven SaaS products or AI start-ups. Proven ability to ship features that drive measurable customer outcomes. Technical fluency in AI concepts (agents, prompt engineering, LLMs) and data systems (databases, APIs, pipelines). Experience prototyping ideas and working hands-on with engineers to validate technical feasibility. Strong communicator who can simplify complex topics for technical and non-technical audiences. Preferred Qualifications Background in marketing technology or customer experience platforms. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer . We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! ( Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. Create a Job Alert Interested in building your career at Bloomreach? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you now or in the future require visa sponsorship to continue working in one of the countries where this job is posted? Select Are you currently eligible to work in one of the countries where this job is posted as per this job post? Select Where did you hear about Bloomreach? Select By submitting this form you consent to Bloomreach processing your data and contacting you to fulfill your request. For more information on how we are committed to protecting and respecting your privacy, please review ourPrivacy Policy and ourRecruitment Privacy Notice
Oct 31, 2025
Full time
United Kingdom Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine - Loomi AI - so that personalization isn't only autonomous it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Agent Platform AI Senior PM Overview: Bloomreach is redefining how marketing teams create customer experiences by building an AI-driven Marketing Agent that collaborates with marketers to execute campaigns faster and smarter. As a Senior Product Manager, you'll lead the development of the "agent brain," leveraging data, context, and machine learning to enable autonomous decision-making and continuous improvement. Responsibilities: Define and execute the product vision for the Marketing Agent, ensuring alignment with Bloomreach's strategic goals. Break down complex problems into iterative deliverables, prioritizing features that deliver immediate customer value. Build and test prototypes to validate concepts, using feedback to refine the agent's learning loop and context-enrichment capabilities. Cross-Functional Collaboration Partner with engineering, design, and product marketing teams to ship high-quality, customer-centric features. Enable go-to-market teams by articulating product value propositions and supporting launch strategies. Structure and enrich data to improve the agent's decision-making accuracy and scalability. Design evaluation frameworks to measure agent performance and drive automated learning. Stakeholder Management Secure buy-in from executives and stakeholders by communicating product vision and progress clearly. Collaborate with sales, customer success, and marketing to gather insights and refine the roadmap. Qualifications 5+ years of product management experience, with a focus on AI/ML, data-driven SaaS products or AI start-ups. Proven ability to ship features that drive measurable customer outcomes. Technical fluency in AI concepts (agents, prompt engineering, LLMs) and data systems (databases, APIs, pipelines). Experience prototyping ideas and working hands-on with engineers to validate technical feasibility. Strong communicator who can simplify complex topics for technical and non-technical audiences. Preferred Qualifications Background in marketing technology or customer experience platforms. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer . We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! ( Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. Create a Job Alert Interested in building your career at Bloomreach? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Do you now or in the future require visa sponsorship to continue working in one of the countries where this job is posted? Select Are you currently eligible to work in one of the countries where this job is posted as per this job post? Select Where did you hear about Bloomreach? Select By submitting this form you consent to Bloomreach processing your data and contacting you to fulfill your request. For more information on how we are committed to protecting and respecting your privacy, please review ourPrivacy Policy and ourRecruitment Privacy Notice
Bloomreach is building the world's premieragentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentire customer journey. We're takingautonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shopping a reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Solutions Consultant - Bloomreach Engagement Preferred location: UK, Slovakia, Czech Republic, MENA Supporting: EMEA English fluency required; other European languages are a strong plus Are you passionate about helping top global brands deliver impactful digital experiences? Join Bloomreach as a Senior Solutions Consultant, where you'll work at the heart of our sales process - bridging product and customer value through tailored demos, solution design, and strategic pre-sales support. What You'll Do Partner with Account Executives to lead discovery, solutioning, and technical presentations for Bloomreach Engagement Deliver tailored product demos, Proof of Concepts, and RFP/RFI responses Translate business challenges into technical solutions with clear value Act as a trusted advisor to prospects, customers, and partners Guide architecture discussions across marketing, data, and IT teams Contribute to tooling and process improvements as we scale in EMEA What We're Looking For 2+ years of experience in pre-sales, consulting, or customer-facing tech roles Strong communicator - confident presenting to both technical and non-technical audiences; Ability to explain complex concepts in a clear, value-focused way Proactive, curious, and comfortable navigating fast-paced sales cycles Familiarity with marketing tech, CRM, or analytics platforms Self-starter mindset and desire to grow in a fast-paced SaaS environment Nice to Have Experience with Martech: CDPs, campaign orchestration, or customer data pipelines Familiarity with Bloomreach, Braze, Salesforce, Adobe, or similar platforms Fluency in other popular European languages More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisDisconnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! ( Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
Oct 30, 2025
Full time
Bloomreach is building the world's premieragentic platform for personalization. We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentire customer journey. We're takingautonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shopping a reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Solutions Consultant - Bloomreach Engagement Preferred location: UK, Slovakia, Czech Republic, MENA Supporting: EMEA English fluency required; other European languages are a strong plus Are you passionate about helping top global brands deliver impactful digital experiences? Join Bloomreach as a Senior Solutions Consultant, where you'll work at the heart of our sales process - bridging product and customer value through tailored demos, solution design, and strategic pre-sales support. What You'll Do Partner with Account Executives to lead discovery, solutioning, and technical presentations for Bloomreach Engagement Deliver tailored product demos, Proof of Concepts, and RFP/RFI responses Translate business challenges into technical solutions with clear value Act as a trusted advisor to prospects, customers, and partners Guide architecture discussions across marketing, data, and IT teams Contribute to tooling and process improvements as we scale in EMEA What We're Looking For 2+ years of experience in pre-sales, consulting, or customer-facing tech roles Strong communicator - confident presenting to both technical and non-technical audiences; Ability to explain complex concepts in a clear, value-focused way Proactive, curious, and comfortable navigating fast-paced sales cycles Familiarity with marketing tech, CRM, or analytics platforms Self-starter mindset and desire to grow in a fast-paced SaaS environment Nice to Have Experience with Martech: CDPs, campaign orchestration, or customer data pipelines Familiarity with Bloomreach, Braze, Salesforce, Adobe, or similar platforms Fluency in other popular European languages More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisDisconnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! ( Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
Senior Product Manager - Mobile Messaging United Kingdom agentic platform for personalization.We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey. We're takingautonomous searchmainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Overview The Senior Product Manager, Channel Delivery - Mobile Messaging, will own the channel delivery for Bloomreach Engagement, including Product Management and Tech Vendor Partnership. They will be responsible for ensuring the successful deliverability of mobile messages that rely on third-party channel integrations. Responsibilities Own technical partnerships with our mobile messaging vendors Manage relationships with existing vendors through weekly calls, daily updates, and proactive communication. Identify new vendors to continue improving cost, reliability, and deliverability. Escalate feature requests, influence roadmap, and drive implementation of changes on the vendor side. Collaborate with vendors to learn and implement industry best practices. Onboard and manage all messaging vendors across all regions. Lead implementation of the integration with engineering Prioritize Channel Delivery features and manage & implement the roadmap. Identify opportunities to enhance the Channel API and channel delivery-related features for high deliverability, reliability, cost, and throughput optimization for SMS, MMS, WhatsApp, RCS, and possibly more in the future. Identify enhancements for channel delivery monitoring and alerting. Identify opportunities to productize the deliverability and operational work Develop a roadmap for new channels to deliver on Upmarket and Vertical expansion for Engagement. Oversee documentation of product features by the Documentation team. Be a champion for mobile messaging internally, owning the business outcomes associated with mobile messaging and supporting the sales and marketing motions. Provide the highest level of expertise in channels by offering support and guidance to all teams within the organization (Sales, AMs, Marketing, PMM, Deliverability Services) on all aspects of mobile messaging. Support large deals with product expertise and request handling. Collaborate with Delivery Services to understand their priorities and feedback from customers and prospects. Gather and manage client and prospect feedback on mobile messaging improvements. Stay updated on and manage all messaging compliance rules and requirements and implement them into product features. Qualifications 4-7+ years of experience in B2B SaaS Product Management, preferably in MarTech or infrastructure-heavy environments. Proven experience managing third-party vendor relationships, especially in telecom or messaging. Familiarity with mobile messaging channels, including SMS, MMS, WhatsApp, and RCS-and the technical and compliance challenges they present. Strong understanding of APIs, message deliverability mechanics, and observability tooling. Experience working with cross-functional teams across product, engineering, and customer-facing functions. Comfortable operating in a fast-paced environment with global stakeholders and rapidly changing priorities. Culture A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day to day. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.). The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! ( Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
Oct 20, 2025
Full time
Senior Product Manager - Mobile Messaging United Kingdom agentic platform for personalization.We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey. We're takingautonomous searchmainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Overview The Senior Product Manager, Channel Delivery - Mobile Messaging, will own the channel delivery for Bloomreach Engagement, including Product Management and Tech Vendor Partnership. They will be responsible for ensuring the successful deliverability of mobile messages that rely on third-party channel integrations. Responsibilities Own technical partnerships with our mobile messaging vendors Manage relationships with existing vendors through weekly calls, daily updates, and proactive communication. Identify new vendors to continue improving cost, reliability, and deliverability. Escalate feature requests, influence roadmap, and drive implementation of changes on the vendor side. Collaborate with vendors to learn and implement industry best practices. Onboard and manage all messaging vendors across all regions. Lead implementation of the integration with engineering Prioritize Channel Delivery features and manage & implement the roadmap. Identify opportunities to enhance the Channel API and channel delivery-related features for high deliverability, reliability, cost, and throughput optimization for SMS, MMS, WhatsApp, RCS, and possibly more in the future. Identify enhancements for channel delivery monitoring and alerting. Identify opportunities to productize the deliverability and operational work Develop a roadmap for new channels to deliver on Upmarket and Vertical expansion for Engagement. Oversee documentation of product features by the Documentation team. Be a champion for mobile messaging internally, owning the business outcomes associated with mobile messaging and supporting the sales and marketing motions. Provide the highest level of expertise in channels by offering support and guidance to all teams within the organization (Sales, AMs, Marketing, PMM, Deliverability Services) on all aspects of mobile messaging. Support large deals with product expertise and request handling. Collaborate with Delivery Services to understand their priorities and feedback from customers and prospects. Gather and manage client and prospect feedback on mobile messaging improvements. Stay updated on and manage all messaging compliance rules and requirements and implement them into product features. Qualifications 4-7+ years of experience in B2B SaaS Product Management, preferably in MarTech or infrastructure-heavy environments. Proven experience managing third-party vendor relationships, especially in telecom or messaging. Familiarity with mobile messaging channels, including SMS, MMS, WhatsApp, and RCS-and the technical and compliance challenges they present. Strong understanding of APIs, message deliverability mechanics, and observability tooling. Experience working with cross-functional teams across product, engineering, and customer-facing functions. Comfortable operating in a fast-paced environment with global stakeholders and rapidly changing priorities. Culture A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day to day. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.). The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! ( Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.