Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Main purpose of role & level in the business: As a Senior Security Architect in Kainos, you'll be responsible for the design and application of industry leading security practices in the platforms and services we build for our customers. Our projectsrange greatly in variety, from visa and passport processing systems tohospitalmedical record platforms and globalfinancial management andHCM systems. You'll work with Agile delivery teams to ensure that they follow good security practices throughout the software development journey. You'll learn about and apply new technologies and approaches, with talented colleagues who will help you develop and grow. You'll share knowledge and help educate people on good security practices, both customers and Kainos team members. Minimum (essential) requirements: Expertise in leading the secure design of new cloud services and solutions, setting standards and establishing frameworks. Expertise in identifying security issues in existing system designs, including recommending mitigations that balance cost, risk and usability. Knowledge of security standards and regulations (e.g. NCSC, ISO, SOC, NIST, PCI, GDPR). Experience in application architecture, software development and/or infrastructure architecture. Experience in testing the security of software and infrastructure using appropriate security tools. Experience with Continuous Security, Continuous Integration and Continuous Delivery techniques Experience of network security (e.g. OSI, TCP/IP), web application security (e.g. OWASP) and platform security (e.g. CIS Benchmarks). Experience of mentoring and coaching members of your team and wider community. Excellent communication skills, with the ability to convey security complexities to audiences of various technical abilities (e.g. senior stakeholders, development teams). Desirable: End-to-end security involvement, including governance, risk and compliance, operational security, supply chain security and secure user management. Active participation in knowledge sharing activities, both within the team and at a wider capability level and externally where appropriate. Offensive security experience and qualifications (e.g. OSCP, CREST, TIGER or equivalent) Who you are: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day, and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience These values, applied collectively, help to produce an outstanding Kainos person, team and culture. About us Kainos is a high-growth IT services company providing digital technology solutions and agile software development to enterprise customers. Across our 31-year history, we have worked on transformational projects across government, NHS and a myriad of private sector clients. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 17, 2025
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Main purpose of role & level in the business: As a Senior Security Architect in Kainos, you'll be responsible for the design and application of industry leading security practices in the platforms and services we build for our customers. Our projectsrange greatly in variety, from visa and passport processing systems tohospitalmedical record platforms and globalfinancial management andHCM systems. You'll work with Agile delivery teams to ensure that they follow good security practices throughout the software development journey. You'll learn about and apply new technologies and approaches, with talented colleagues who will help you develop and grow. You'll share knowledge and help educate people on good security practices, both customers and Kainos team members. Minimum (essential) requirements: Expertise in leading the secure design of new cloud services and solutions, setting standards and establishing frameworks. Expertise in identifying security issues in existing system designs, including recommending mitigations that balance cost, risk and usability. Knowledge of security standards and regulations (e.g. NCSC, ISO, SOC, NIST, PCI, GDPR). Experience in application architecture, software development and/or infrastructure architecture. Experience in testing the security of software and infrastructure using appropriate security tools. Experience with Continuous Security, Continuous Integration and Continuous Delivery techniques Experience of network security (e.g. OSI, TCP/IP), web application security (e.g. OWASP) and platform security (e.g. CIS Benchmarks). Experience of mentoring and coaching members of your team and wider community. Excellent communication skills, with the ability to convey security complexities to audiences of various technical abilities (e.g. senior stakeholders, development teams). Desirable: End-to-end security involvement, including governance, risk and compliance, operational security, supply chain security and secure user management. Active participation in knowledge sharing activities, both within the team and at a wider capability level and externally where appropriate. Offensive security experience and qualifications (e.g. OSCP, CREST, TIGER or equivalent) Who you are: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day, and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience These values, applied collectively, help to produce an outstanding Kainos person, team and culture. About us Kainos is a high-growth IT services company providing digital technology solutions and agile software development to enterprise customers. Across our 31-year history, we have worked on transformational projects across government, NHS and a myriad of private sector clients. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Delivery Manager at Kainos, you will be responsible for ensuring that Kainos'innovativedigital services and platformsmeetthe user need and the outcomes agreed between Kainos and the client, whilst ensuring our delivery follows good governance and quality standards.You will empower and support Kainos teams to perform well, learn and growin a manner that is consistent with Kainos company values.You will leverage successful deliveryand strong client relationships to explore opportunities to win follow-on business with existing customers.Experience in bespoke software delivery,operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have). The successful candidate will exhibit the following: Governance Ensure appropriate project governance arrangements and technical quality standards are developed and followed throughout the project lifecycle. Effectively manage project risks and issues, escalatingwhereappropriate. Comply, and ensure team members comply, with allconfidentiality and non-disclosure policies and agreements and ensure the security of information,at all times. Delivery Understandcritical success factors for the project(beyondthe traditional measures:on time, on budget and to agreed scope) and ensureeach work stream hasa plan in place toachieve thesuccess factors. Be responsible for achieving or exceeding profitabilitytargetsplus accurate and timely forecasting and reporting of project variables (revenue, staffing, work in progress, debt etc.). Exploit opportunitiesfor adding value to the client, ensuring that expectations are proactivelymanagedand issues are addressed promptly and appropriately. Team Motivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow. Put people first & develop others - You'll manage, coach and develop a small number of staff, with a focus on managing employee performance Ensure all team members have cleargoals, receive regular feedbackand have timely and constructiveappraisals. Ensure team members have learning and development objectives to acquireand maintainthe skills necessary for the project. Have responsibility forstaffingteamsand on-boarding of new team members. Buildand maintainconstructiveand collaborativerelationships with the client, other suppliers and third-party stakeholders. Business Development & Account Management Support future growth by working closely with Sales, Account Leads & Account Managementteams,assistingwhere requiredwiththe sales/procurement cycleto best positionKainostowinprofitablenew business. Promote successes Kainos-wide,toour customers andto the market,through case studies, award submissions, blogs, tweets etc. Understandthe contracts and commercial terms applying toour projectsand ensure that Kainos is not compromised by non-compliance. Professional Developmentand Growth Contribute to continuous improvement initiatives within the Management Capability. Understandcurrent thinking fromthe Technology, Experience Design and Consulting capabilitiesand drive alignment accordingly. Encourage innovation in technology and process both within the project and outside the project. Proactivelyassistwithrecruitmentactivitiestoenable stableorganisational growth. Minimum requirements Minimum of 2 years demonstrable success managing software delivery projects using agile methodology for external customers. UK public sector experience (central government). Substantial experience in managing and leading project teams including line management responsibility. Evidence of developing and managing sound client-supplierrelationships and good knowledge of at least one industry vertical (e.g. Financial Services, Health or Government). Strong commercial awareness and sound understanding of project dynamics. Excellent interpersonal skills. Highly flexible (including a willingness to work away from home base). Desirable Experienceofuserresearch, analyticsand design disciplinesand their contribution tothe effective delivery of digitalservices and platforms. Evidence of securing significant follow-on business with an existing client. Holds acurrent andrecognised Project or Programme Management certification. Experience of project delivery aimed at digital transformation.Evidence of innovating or leading initiatives to improve managementand leadershippractices within ateam or anorganisation. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 17, 2025
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Delivery Manager at Kainos, you will be responsible for ensuring that Kainos'innovativedigital services and platformsmeetthe user need and the outcomes agreed between Kainos and the client, whilst ensuring our delivery follows good governance and quality standards.You will empower and support Kainos teams to perform well, learn and growin a manner that is consistent with Kainos company values.You will leverage successful deliveryand strong client relationships to explore opportunities to win follow-on business with existing customers.Experience in bespoke software delivery,operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have). The successful candidate will exhibit the following: Governance Ensure appropriate project governance arrangements and technical quality standards are developed and followed throughout the project lifecycle. Effectively manage project risks and issues, escalatingwhereappropriate. Comply, and ensure team members comply, with allconfidentiality and non-disclosure policies and agreements and ensure the security of information,at all times. Delivery Understandcritical success factors for the project(beyondthe traditional measures:on time, on budget and to agreed scope) and ensureeach work stream hasa plan in place toachieve thesuccess factors. Be responsible for achieving or exceeding profitabilitytargetsplus accurate and timely forecasting and reporting of project variables (revenue, staffing, work in progress, debt etc.). Exploit opportunitiesfor adding value to the client, ensuring that expectations are proactivelymanagedand issues are addressed promptly and appropriately. Team Motivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow. Put people first & develop others - You'll manage, coach and develop a small number of staff, with a focus on managing employee performance Ensure all team members have cleargoals, receive regular feedbackand have timely and constructiveappraisals. Ensure team members have learning and development objectives to acquireand maintainthe skills necessary for the project. Have responsibility forstaffingteamsand on-boarding of new team members. Buildand maintainconstructiveand collaborativerelationships with the client, other suppliers and third-party stakeholders. Business Development & Account Management Support future growth by working closely with Sales, Account Leads & Account Managementteams,assistingwhere requiredwiththe sales/procurement cycleto best positionKainostowinprofitablenew business. Promote successes Kainos-wide,toour customers andto the market,through case studies, award submissions, blogs, tweets etc. Understandthe contracts and commercial terms applying toour projectsand ensure that Kainos is not compromised by non-compliance. Professional Developmentand Growth Contribute to continuous improvement initiatives within the Management Capability. Understandcurrent thinking fromthe Technology, Experience Design and Consulting capabilitiesand drive alignment accordingly. Encourage innovation in technology and process both within the project and outside the project. Proactivelyassistwithrecruitmentactivitiestoenable stableorganisational growth. Minimum requirements Minimum of 2 years demonstrable success managing software delivery projects using agile methodology for external customers. UK public sector experience (central government). Substantial experience in managing and leading project teams including line management responsibility. Evidence of developing and managing sound client-supplierrelationships and good knowledge of at least one industry vertical (e.g. Financial Services, Health or Government). Strong commercial awareness and sound understanding of project dynamics. Excellent interpersonal skills. Highly flexible (including a willingness to work away from home base). Desirable Experienceofuserresearch, analyticsand design disciplinesand their contribution tothe effective delivery of digitalservices and platforms. Evidence of securing significant follow-on business with an existing client. Holds acurrent andrecognised Project or Programme Management certification. Experience of project delivery aimed at digital transformation.Evidence of innovating or leading initiatives to improve managementand leadershippractices within ateam or anorganisation. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As a Solution Architect (Manager) in Kainos, you'll be responsible for leading multi-skilled agile teams to design and deliver high quality solutions which delight our customers and impact the lives of users worldwide. You'll work with customer architects to agree functional and non-functional designs, advising customers and managers on the estimated effort, technical implications and complexity surrounding your designs. You'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You'll also provide direction and leadership for your team as you solve challenging problems together. As a technical leader, you will work with your peers to develop policy and standards, share knowledge and mentor those around you. You'll do this whilst advising about new technologies and approaches, with room to learn, develop and grow. MINIMUM (ESSENTIAL) REQUIREMENTS: • Has successfully delivered software designs for multi-tiered modern software applications. • Strong C#/.Net Experience • Understands whole solution architecture concepts and can communicate and negotiate these with customer architects. • Can prioritise non-functional concerns for customers and has experience incorporating these into the application design. • Has experience with public cloud platforms, such as AWS and Azure, including SaaS and PaaS offerings. • Able to simply and clearly communicate technical design in conversation, documentation and presentations. • Able to make effective decisions within fast-moving delivery. • We are passionate about developing people - a demonstrated ability in managing, coaching and developing junior members of your team and wider community. DESIRABLE: • Proven experience being accountable for all sizes of technology delivery challenges, e.g. project, multi-team programme. • Has pro-actively developed business across an account with sales and account managers. • Experience in managing others, setting objectives, giving feedback and leading performance reviews. • Able to prioritise their time across multiple major projects. • Actively shares their thoughts and views on technology. • Has participated in technology communities. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 17, 2025
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As a Solution Architect (Manager) in Kainos, you'll be responsible for leading multi-skilled agile teams to design and deliver high quality solutions which delight our customers and impact the lives of users worldwide. You'll work with customer architects to agree functional and non-functional designs, advising customers and managers on the estimated effort, technical implications and complexity surrounding your designs. You'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You'll also provide direction and leadership for your team as you solve challenging problems together. As a technical leader, you will work with your peers to develop policy and standards, share knowledge and mentor those around you. You'll do this whilst advising about new technologies and approaches, with room to learn, develop and grow. MINIMUM (ESSENTIAL) REQUIREMENTS: • Has successfully delivered software designs for multi-tiered modern software applications. • Strong C#/.Net Experience • Understands whole solution architecture concepts and can communicate and negotiate these with customer architects. • Can prioritise non-functional concerns for customers and has experience incorporating these into the application design. • Has experience with public cloud platforms, such as AWS and Azure, including SaaS and PaaS offerings. • Able to simply and clearly communicate technical design in conversation, documentation and presentations. • Able to make effective decisions within fast-moving delivery. • We are passionate about developing people - a demonstrated ability in managing, coaching and developing junior members of your team and wider community. DESIRABLE: • Proven experience being accountable for all sizes of technology delivery challenges, e.g. project, multi-team programme. • Has pro-actively developed business across an account with sales and account managers. • Experience in managing others, setting objectives, giving feedback and leading performance reviews. • Able to prioritise their time across multiple major projects. • Actively shares their thoughts and views on technology. • Has participated in technology communities. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. JOB PROFILE DESCRIPTION As an AWS Lead Platform Engineer (Consultant), you'll be responsible for leading teams to design, automate, build, manage and optimise modern platforms. You'll join our dedicated EDM product team as we build something that lasts - and we want you to be part of it. It's a fast-paced environment and you'll be trusted to make sound, reasoned decisions. You'll do this whilst learning about new technologies and approaches, with colleagues that will help you to learn, develop and grow. You'll deepen your expertise with long-term challenges and real-world scale. As the technical leader in the team, you will also interact with customers, share knowledge and mentor those around you. Your key responsibilities will include: Working as part of a team- You'll work alongside colleagues in engineering, testing, consulting, product management and security capabilities to build, test and deploy software of the highest quality, including the operation and continuous improvement of underlying platform services. AWS Expertise- Design and implement scalable, reliable, and secure cloud architecture on AWS. Providing Technical Leadership- You'll provide direction and leadership for your team as you solve challenging problems together on delivery and support projects. Using technology for positive impact- You'll ensure the latest technologies are employed appropriately and aligned with industry best practices for maximum user and business benefit. Being objectively opinionated- As a respected voice within Kainos and beyond, you'll offer your opinion and critique to improve our solutions. You'll proactively share knowledge internally within Kainos and more widely in industry. Becoming a Role Model- You'll support your colleagues and foster a DevOps culture in all that you do by embodying the Kainos values. You'll be a person your colleagues look up to - people trust your decisions because they are transparent and justified. You'll be passionate and committed to ensuring Kainos projects are successful. Putting people first & developing others- You'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. MINIMUM (ESSENTIAL) REQUIREMENTS Strong verbal and written communications skills, with the ability to simply and clearly communicate technical design (or significant portions thereof) in conversation, documentation and presentation to a technical and non-technical audience. We all work in teams here in Kainos - You'll need a proven experience of team leadership and supporting a DevOps culture in delivering and/or supporting complex projects. Significant expertise in: AWS and Terraform - you have a broad know-how around how applications and services are constructed using the AWS platform with Terraform. Designing, building, testing, automating, monitoring and/or operating, enhancing and improving reliability of modern digital service platform in production environments. Using the latest Continuous Delivery and automation techniques for releasing operationally ready software to production, including platform orchestration using multiple configuration management tools. Demonstrable experience in: Building and/or supporting modern digital service platforms to include architecture, design, estimation, planning and iteration on MVP using a modern agile approach. Championing best practice use of Site Reliability Engineering tooling, techniques and processes to manage and improve existing platform services. E.g. monitoring, platform modernisation and cost optimisation. Use of AWS cloud platform including SaaS or PaaS offerings to solve business problems. DESIRABLE Obtained AWS SysOps Administrator, DevOps Engineer or Solutions Architect certification. Obtained Terraform Associate certification. Obtained certification relating to a particular area of specialisation e.g. Networking, Security. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 17, 2025
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. JOB PROFILE DESCRIPTION As an AWS Lead Platform Engineer (Consultant), you'll be responsible for leading teams to design, automate, build, manage and optimise modern platforms. You'll join our dedicated EDM product team as we build something that lasts - and we want you to be part of it. It's a fast-paced environment and you'll be trusted to make sound, reasoned decisions. You'll do this whilst learning about new technologies and approaches, with colleagues that will help you to learn, develop and grow. You'll deepen your expertise with long-term challenges and real-world scale. As the technical leader in the team, you will also interact with customers, share knowledge and mentor those around you. Your key responsibilities will include: Working as part of a team- You'll work alongside colleagues in engineering, testing, consulting, product management and security capabilities to build, test and deploy software of the highest quality, including the operation and continuous improvement of underlying platform services. AWS Expertise- Design and implement scalable, reliable, and secure cloud architecture on AWS. Providing Technical Leadership- You'll provide direction and leadership for your team as you solve challenging problems together on delivery and support projects. Using technology for positive impact- You'll ensure the latest technologies are employed appropriately and aligned with industry best practices for maximum user and business benefit. Being objectively opinionated- As a respected voice within Kainos and beyond, you'll offer your opinion and critique to improve our solutions. You'll proactively share knowledge internally within Kainos and more widely in industry. Becoming a Role Model- You'll support your colleagues and foster a DevOps culture in all that you do by embodying the Kainos values. You'll be a person your colleagues look up to - people trust your decisions because they are transparent and justified. You'll be passionate and committed to ensuring Kainos projects are successful. Putting people first & developing others- You'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. MINIMUM (ESSENTIAL) REQUIREMENTS Strong verbal and written communications skills, with the ability to simply and clearly communicate technical design (or significant portions thereof) in conversation, documentation and presentation to a technical and non-technical audience. We all work in teams here in Kainos - You'll need a proven experience of team leadership and supporting a DevOps culture in delivering and/or supporting complex projects. Significant expertise in: AWS and Terraform - you have a broad know-how around how applications and services are constructed using the AWS platform with Terraform. Designing, building, testing, automating, monitoring and/or operating, enhancing and improving reliability of modern digital service platform in production environments. Using the latest Continuous Delivery and automation techniques for releasing operationally ready software to production, including platform orchestration using multiple configuration management tools. Demonstrable experience in: Building and/or supporting modern digital service platforms to include architecture, design, estimation, planning and iteration on MVP using a modern agile approach. Championing best practice use of Site Reliability Engineering tooling, techniques and processes to manage and improve existing platform services. E.g. monitoring, platform modernisation and cost optimisation. Use of AWS cloud platform including SaaS or PaaS offerings to solve business problems. DESIRABLE Obtained AWS SysOps Administrator, DevOps Engineer or Solutions Architect certification. Obtained Terraform Associate certification. Obtained certification relating to a particular area of specialisation e.g. Networking, Security. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As a Technical Architect (Consultant) in Kainos, you'll be responsible for leading teams and developing high quality solutions which delight our customers and impact the lives of users worldwide. As a technical leader on a project, you'll work with customer architects to agree technical designs, advising on estimated effort and technical implications of user stories and user journeys. You'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. It's a fast-paced environment so it is important for you to make sound, reasoned decisions. You'll do this whilst learning about new technologies and approaches, with room to learn, develop and grow. MINIMUM (ESSENTIAL) REQUIREMENTS: • Experience delivering software designs for multi-tiered modern software applications. • Strong C#/.Net Experience • Experience of technical ownership for a product/software project, including architecture, estimation, product planning and user story/requirement creation. • Understands non-functional concerns for customers and has experience incorporating these into the application design. • Has experience with public cloud platforms, such as AWS and Azure, including SaaS and PaaS offerings. • Able to simply and clearly communicate technical design in conversation, documentation and presentations. • Able to make effective decisions within fast-moving delivery. • We are passionate about developing people - a demonstrated ability in managing, coaching and developing junior members of your team and wider community. DESIRABLE: • Good communication skills, with the ability to communicate issues to technical and non-technical people. • Experience of multiple programming languages and data storage technologies. • Experience in managing others, setting objectives, giving feedback and leading performance reviews. • Active participation in knowledge sharing activities, both within the team and at a wider capability level and externally where appropriate. • Has participated in technology communities. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 14, 2025
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As a Technical Architect (Consultant) in Kainos, you'll be responsible for leading teams and developing high quality solutions which delight our customers and impact the lives of users worldwide. As a technical leader on a project, you'll work with customer architects to agree technical designs, advising on estimated effort and technical implications of user stories and user journeys. You'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. It's a fast-paced environment so it is important for you to make sound, reasoned decisions. You'll do this whilst learning about new technologies and approaches, with room to learn, develop and grow. MINIMUM (ESSENTIAL) REQUIREMENTS: • Experience delivering software designs for multi-tiered modern software applications. • Strong C#/.Net Experience • Experience of technical ownership for a product/software project, including architecture, estimation, product planning and user story/requirement creation. • Understands non-functional concerns for customers and has experience incorporating these into the application design. • Has experience with public cloud platforms, such as AWS and Azure, including SaaS and PaaS offerings. • Able to simply and clearly communicate technical design in conversation, documentation and presentations. • Able to make effective decisions within fast-moving delivery. • We are passionate about developing people - a demonstrated ability in managing, coaching and developing junior members of your team and wider community. DESIRABLE: • Good communication skills, with the ability to communicate issues to technical and non-technical people. • Experience of multiple programming languages and data storage technologies. • Experience in managing others, setting objectives, giving feedback and leading performance reviews. • Active participation in knowledge sharing activities, both within the team and at a wider capability level and externally where appropriate. • Has participated in technology communities. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Product Consultant (Senior Associate) in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide. MINIMUM REQUIREMENTS Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have). Active SC clereance, Experience in the public defence sector. Extensive experience in a relevant commercial or technical environment. Broad business and technology understanding and a proven awareness of industry trends. Demonstrable experience of delivering as part of an agile team. Proficient in stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate Excellent user story creation skills, articulating the business needs in a format that is easily consumable by the scrum team (2 years, backlog management, refinement sessions, customers pre-sales, requirements, and priorities and value) talk to end users Strong business process modelling skills, capturing existing processes, designing new processes and presenting processes to achieve buy-in Competent facilitator of small groups to achieve focused outcomes. (dev teams, product approval committee, delivery manager. Highly effective at translating business requirements into cost-effective functional requirements. Good commercial awareness, always delivering within project constraints. A strong understanding of Agile and Waterfall Project Management delivery methodologies. Able to work flexibly and to tight deadlines. We all work in teams here in Kainos - a proven ability of strong team skills, including working in a multi-disciplinary team is crucial. Good verbal and written communication skills, with the ability to communicate with a variety of stakeholders. DESIRABLE Experience of software development or related problem-solving discipline. Experience of working on client site, delivering high quality digital products. Stakeholder management experience. We are passionate about developing people - a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important. Experience mentoring customer Consultant on good story writing techniques Agile and waterfall project experience across a range of methodologies (across a range of methodologies and frameworks (e.g. waterfall, scrum, Kanban, etc.). Active participant in communities of interest (e.g. online groups, speaking at conferences etc.). Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 14, 2025
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Product Consultant (Senior Associate) in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide. MINIMUM REQUIREMENTS Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have). Active SC clereance, Experience in the public defence sector. Extensive experience in a relevant commercial or technical environment. Broad business and technology understanding and a proven awareness of industry trends. Demonstrable experience of delivering as part of an agile team. Proficient in stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate Excellent user story creation skills, articulating the business needs in a format that is easily consumable by the scrum team (2 years, backlog management, refinement sessions, customers pre-sales, requirements, and priorities and value) talk to end users Strong business process modelling skills, capturing existing processes, designing new processes and presenting processes to achieve buy-in Competent facilitator of small groups to achieve focused outcomes. (dev teams, product approval committee, delivery manager. Highly effective at translating business requirements into cost-effective functional requirements. Good commercial awareness, always delivering within project constraints. A strong understanding of Agile and Waterfall Project Management delivery methodologies. Able to work flexibly and to tight deadlines. We all work in teams here in Kainos - a proven ability of strong team skills, including working in a multi-disciplinary team is crucial. Good verbal and written communication skills, with the ability to communicate with a variety of stakeholders. DESIRABLE Experience of software development or related problem-solving discipline. Experience of working on client site, delivering high quality digital products. Stakeholder management experience. We are passionate about developing people - a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important. Experience mentoring customer Consultant on good story writing techniques Agile and waterfall project experience across a range of methodologies (across a range of methodologies and frameworks (e.g. waterfall, scrum, Kanban, etc.). Active participant in communities of interest (e.g. online groups, speaking at conferences etc.). Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. The Deployment Lead is responsible for overseeing the end-to-end deployment process of EDM and ensuring successful integration into each customer tenant. This role involves managing deployment schedules, coordinating with cross-functional teams, and ensuring that deployments are executed efficiently and effectively. The ideal candidate will have strong leadership skills, a deep understanding of deployment strategies, and a commitment to continuous improvement. Your key responsibilities will include: Leading and supporting blended teams of colleagues to share knowledge and develop an integrated delivery ethic. Collaborate with development, QA, product management, and operations teams to schedule and execute releases, whilst understanding deployment objectives. Facilitate daily stand-up meetings and retrospectives for the deployment groups within EDM. Foster a collaborative environment, promoting communication and transparency among team members. Help the EDM team define and achieve deployment goals while maintaining a sustainable pace of work. Manage the deployment lifecycle, including planning, scheduling, execution, and post-deployment support, ensuring alignment with project timelines and stakeholder expectations. Identify and mitigate risks associated with releases, maintaining a balance between speed and stability. Remove impediments or blockers to team progress to maintain continuous workflow. Evaluate and improve release processes to enhance efficiency and minimize downtime during deployments. Create and maintain deployment checklists, procedures, and documentation to ensure consistency and quality. Manage release activities, including release notes, deployment plans, and communication strategies for stakeholders. MINIMUM (ESSENTIAL) REQUIREMENTS: Experience with data metrics to improve teams. Understanding risk management and able to manage risk Excellent commercial management, influencing and negotiation skills DESIRABLE: Proficient understanding of Agile principles and practices, with hands-on experience in Agile frameworks (e.g., Scrum, Kanban) Familiarity with DevOps practices, continuous integration/continuous deployment (CI/CD), and release automation tools Working with Workday or other SaaS delivery methodologies Experience of managing, mentoring and developing teams Full lifecycle project management experience, implementation, data-migration, system testing, user acceptance testing, go-live and service management WHO YOU ARE: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by beingdeterminedin how obstacles are overcome;honestwhen dealing with others;respectfulof how you treat others;creativeto find solutions to complex problems andcooperativeby sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture. ABOUT US At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day. For more information, see . Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 13, 2025
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. The Deployment Lead is responsible for overseeing the end-to-end deployment process of EDM and ensuring successful integration into each customer tenant. This role involves managing deployment schedules, coordinating with cross-functional teams, and ensuring that deployments are executed efficiently and effectively. The ideal candidate will have strong leadership skills, a deep understanding of deployment strategies, and a commitment to continuous improvement. Your key responsibilities will include: Leading and supporting blended teams of colleagues to share knowledge and develop an integrated delivery ethic. Collaborate with development, QA, product management, and operations teams to schedule and execute releases, whilst understanding deployment objectives. Facilitate daily stand-up meetings and retrospectives for the deployment groups within EDM. Foster a collaborative environment, promoting communication and transparency among team members. Help the EDM team define and achieve deployment goals while maintaining a sustainable pace of work. Manage the deployment lifecycle, including planning, scheduling, execution, and post-deployment support, ensuring alignment with project timelines and stakeholder expectations. Identify and mitigate risks associated with releases, maintaining a balance between speed and stability. Remove impediments or blockers to team progress to maintain continuous workflow. Evaluate and improve release processes to enhance efficiency and minimize downtime during deployments. Create and maintain deployment checklists, procedures, and documentation to ensure consistency and quality. Manage release activities, including release notes, deployment plans, and communication strategies for stakeholders. MINIMUM (ESSENTIAL) REQUIREMENTS: Experience with data metrics to improve teams. Understanding risk management and able to manage risk Excellent commercial management, influencing and negotiation skills DESIRABLE: Proficient understanding of Agile principles and practices, with hands-on experience in Agile frameworks (e.g., Scrum, Kanban) Familiarity with DevOps practices, continuous integration/continuous deployment (CI/CD), and release automation tools Working with Workday or other SaaS delivery methodologies Experience of managing, mentoring and developing teams Full lifecycle project management experience, implementation, data-migration, system testing, user acceptance testing, go-live and service management WHO YOU ARE: Our vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by beingdeterminedin how obstacles are overcome;honestwhen dealing with others;respectfulof how you treat others;creativeto find solutions to complex problems andcooperativeby sharing information, knowledge and experience. These values, applied collectively, help to produce an outstanding Kainos person, team and culture. ABOUT US At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow. Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day. For more information, see . Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Workday HCMConsultantin Kainos, you will play a critical role in supporting our global customers post-deployment. You'll be responsible for configuring, troubleshooting, and optimising solutions, ensuring our clients continue to derive value from their Workday investment. This is a hands-on, client-facing role suited to experienced consultants who thrive in fast-paced environments and are passionate about delivering exceptional support. Key Responsibilities: Efficiently manage and prioritise incoming Workday tickets to ensure timely resolution and high client satisfaction. Perform accurate triage of support cases, assessing case type, impact, urgency, and priority. Ensure compliance with Service Level Agreements (SLAs), particularly around Target Response and Fix Times. Collaborate with the Functional Manager to review ticket volumes and drive process improvements and best practices. Participate in client meetings to provide insight, suggest improvements, and deliver enhancements. Identify opportunities for improving internal tools, templates, and support delivery processes. What we are looking for: • Deep understanding of Workday HCM • Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations • Excellent communicator, able to communicate with customers and colleagues with impact and credibility • Strong commercial awareness and complete understanding of project and business dynamics • Broad business and technology experience and a good awareness of industry trends and their potential impact on product • Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and Kainos commercials • Ability to widen and maintain a network of external contacts • Excellent consulting skills e.g. leading largescale workshops with multiple stakeholders, liaising confidently and effectively with senior executives • Regular participant in sales activities and responsible providing input to work estimates • Understanding of risk management and able to manage risk within the capability • Support the operations function ensure that our consultant pool is used in the most commercially advantageous way, balancing development needs and personal preferences • Commercial understanding of utilization within a services organization and the importance of these targets • Able to rotate through various Workday delivery services specifically Consulting and Application Management Services • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required) Nice to have: • Workday HCM, Financials or Payroll Certification • Develop and deliver products/offerings and services that differentiate Kainos in the marketplace • Identify talent for rapid development within the capability Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Jul 09, 2025
Full time
Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Workday HCMConsultantin Kainos, you will play a critical role in supporting our global customers post-deployment. You'll be responsible for configuring, troubleshooting, and optimising solutions, ensuring our clients continue to derive value from their Workday investment. This is a hands-on, client-facing role suited to experienced consultants who thrive in fast-paced environments and are passionate about delivering exceptional support. Key Responsibilities: Efficiently manage and prioritise incoming Workday tickets to ensure timely resolution and high client satisfaction. Perform accurate triage of support cases, assessing case type, impact, urgency, and priority. Ensure compliance with Service Level Agreements (SLAs), particularly around Target Response and Fix Times. Collaborate with the Functional Manager to review ticket volumes and drive process improvements and best practices. Participate in client meetings to provide insight, suggest improvements, and deliver enhancements. Identify opportunities for improving internal tools, templates, and support delivery processes. What we are looking for: • Deep understanding of Workday HCM • Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations • Excellent communicator, able to communicate with customers and colleagues with impact and credibility • Strong commercial awareness and complete understanding of project and business dynamics • Broad business and technology experience and a good awareness of industry trends and their potential impact on product • Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and Kainos commercials • Ability to widen and maintain a network of external contacts • Excellent consulting skills e.g. leading largescale workshops with multiple stakeholders, liaising confidently and effectively with senior executives • Regular participant in sales activities and responsible providing input to work estimates • Understanding of risk management and able to manage risk within the capability • Support the operations function ensure that our consultant pool is used in the most commercially advantageous way, balancing development needs and personal preferences • Commercial understanding of utilization within a services organization and the importance of these targets • Able to rotate through various Workday delivery services specifically Consulting and Application Management Services • Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required) Nice to have: • Workday HCM, Financials or Payroll Certification • Develop and deliver products/offerings and services that differentiate Kainos in the marketplace • Identify talent for rapid development within the capability Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.