40 hours per week Monday to Friday £34,000 - £36,000 per annum (plus bonus eligibility) Company Car & Fuel Card Provided Sodexo & Rewards & Benefits Job Introduction We are seeking an experienced and commercially focused Regional Services Manager to lead the delivery of high quality cleaning and support services across a portfolio of Ministry of Justice (MOJ) sites throughout the Yorkshire region. This is a senior leadership role with full responsibility for operational performance, service delivery, financial management, compliance, client relationships, and people leadership across a designated region. You will play a key role in ensuring cleaning services are delivered safely, efficiently, and in line with contractual requirements, while driving continuous improvement, service excellence, and customer satisfaction. What you'll do Lead the operational delivery of cleaning services across multiple MOJ sites Drive operational and financial performance, ensuring contracts consistently achieve agreed budgets, KPIs, SLAs, and service standards. Build and maintain strong relationships with MOJ stakeholders, clients, and internal teams to deliver exceptional customer experiences. Lead, coach, and develop site management teams and frontline colleagues, creating a culture of accountability, engagement, and continuous improvement. Ensure full compliance with contractual requirements, Health & Safety legislation, COSHH regulations, company policies, and audit standards. Manage regional budgets, forecasts, labour deployment, and cost controls to maximise profitability while maintaining service excellence. Monitor cleaning performance and service outcomes, identifying opportunities for improvement and implementing effective solutions. Conduct regular site visits, service reviews, audits, and performance assessments to ensure contractual obligations are consistently achieved. Champion a positive culture of health, safety, wellbeing, and environmental compliance across all locations. Support business growth by identifying opportunities to enhance services, improve operational efficiencies, and strengthen client partnerships. Drive continuous improvement initiatives that improve service quality, compliance, productivity, and customer satisfaction. What you bring Essential Full UK Driving Licence (must be over 25 for insurance purposes). Proven operational management experience within a multi-site cleaning, facilities management, or complex service environment. Strong leadership and people management skills with experience leading diverse and geographically dispersed teams. Sound knowledge of cleaning operations, industry best practices, and service quality standards. Strong understanding of COSHH regulations, safe handling of cleaning chemicals, risk assessments, and compliance requirements. Commercially astute with the ability to interpret financial data, manage budgets, and deliver profitable contract performance. Excellent client relationship management and stakeholder engagement skills. Strong organisational and planning abilities with experience managing multiple priorities and operational demands. Excellent communication and interpersonal skills. Proficiency in Microsoft Office, including Word, Excel, and Outlook. Self motivated, resilient, and able to work independently while supporting wider business objectives. Desirable IOSH Managing Safely qualification. Experience working within Ministry of Justice, Government, Defence, Facilities Management, or outsourced service contracts. Knowledge of security conscious environments and compliance requirements associated with custodial or government facilities. Experience balancing client expectations, contractual requirements, and operational delivery within a complex environment. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Oct 07, 2026
Full time
40 hours per week Monday to Friday £34,000 - £36,000 per annum (plus bonus eligibility) Company Car & Fuel Card Provided Sodexo & Rewards & Benefits Job Introduction We are seeking an experienced and commercially focused Regional Services Manager to lead the delivery of high quality cleaning and support services across a portfolio of Ministry of Justice (MOJ) sites throughout the Yorkshire region. This is a senior leadership role with full responsibility for operational performance, service delivery, financial management, compliance, client relationships, and people leadership across a designated region. You will play a key role in ensuring cleaning services are delivered safely, efficiently, and in line with contractual requirements, while driving continuous improvement, service excellence, and customer satisfaction. What you'll do Lead the operational delivery of cleaning services across multiple MOJ sites Drive operational and financial performance, ensuring contracts consistently achieve agreed budgets, KPIs, SLAs, and service standards. Build and maintain strong relationships with MOJ stakeholders, clients, and internal teams to deliver exceptional customer experiences. Lead, coach, and develop site management teams and frontline colleagues, creating a culture of accountability, engagement, and continuous improvement. Ensure full compliance with contractual requirements, Health & Safety legislation, COSHH regulations, company policies, and audit standards. Manage regional budgets, forecasts, labour deployment, and cost controls to maximise profitability while maintaining service excellence. Monitor cleaning performance and service outcomes, identifying opportunities for improvement and implementing effective solutions. Conduct regular site visits, service reviews, audits, and performance assessments to ensure contractual obligations are consistently achieved. Champion a positive culture of health, safety, wellbeing, and environmental compliance across all locations. Support business growth by identifying opportunities to enhance services, improve operational efficiencies, and strengthen client partnerships. Drive continuous improvement initiatives that improve service quality, compliance, productivity, and customer satisfaction. What you bring Essential Full UK Driving Licence (must be over 25 for insurance purposes). Proven operational management experience within a multi-site cleaning, facilities management, or complex service environment. Strong leadership and people management skills with experience leading diverse and geographically dispersed teams. Sound knowledge of cleaning operations, industry best practices, and service quality standards. Strong understanding of COSHH regulations, safe handling of cleaning chemicals, risk assessments, and compliance requirements. Commercially astute with the ability to interpret financial data, manage budgets, and deliver profitable contract performance. Excellent client relationship management and stakeholder engagement skills. Strong organisational and planning abilities with experience managing multiple priorities and operational demands. Excellent communication and interpersonal skills. Proficiency in Microsoft Office, including Word, Excel, and Outlook. Self motivated, resilient, and able to work independently while supporting wider business objectives. Desirable IOSH Managing Safely qualification. Experience working within Ministry of Justice, Government, Defence, Facilities Management, or outsourced service contracts. Knowledge of security conscious environments and compliance requirements associated with custodial or government facilities. Experience balancing client expectations, contractual requirements, and operational delivery within a complex environment. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Sodexo is seeking an experienced Regional Services Manager to lead the delivery of high quality cleaning and support services across MOJ sites in the Yorkshire region. This senior role carries full responsibility for operational performance, financial management, compliance and people leadership. You will drive service excellence, manage budgets, build strong relationships with MOJ stakeholders, coach site teams and ensure safety and COSHH compliance, while seeking opportunities to improve
Oct 07, 2026
Full time
Sodexo is seeking an experienced Regional Services Manager to lead the delivery of high quality cleaning and support services across MOJ sites in the Yorkshire region. This senior role carries full responsibility for operational performance, financial management, compliance and people leadership. You will drive service excellence, manage budgets, build strong relationships with MOJ stakeholders, coach site teams and ensure safety and COSHH compliance, while seeking opportunities to improve
Sodexo is seeking a Casual Cleaning Operative for a site in Dalston, Carlisle. The role is casual with hours per week as required and a paying rate of £13.45 per hour. You will be part of a team delivering high standards of cleanliness and hygiene across designated areas on site. Training will be provided where needed, with opportunities for career development and access to Sodexo's benefits package. The role requires flexible availability to meet changing site needs and to ensure a safe,
Oct 06, 2026
Full time
Sodexo is seeking a Casual Cleaning Operative for a site in Dalston, Carlisle. The role is casual with hours per week as required and a paying rate of £13.45 per hour. You will be part of a team delivering high standards of cleanliness and hygiene across designated areas on site. Training will be provided where needed, with opportunities for career development and access to Sodexo's benefits package. The role requires flexible availability to meet changing site needs and to ensure a safe,
Fire Health & Safety Officer Homerton Hospital, London £32,557 per annum 30 hours per week Monday to Friday - Flexible. Do you have the expertise to help create a safer healthcare environment? Join Sodexo at Homerton Hospital and play a key role in protecting colleagues, patients and visitors through effective fire safety management, training and compliance. Protecting people. Improving lives. As a Fire Health & Safety Officer at Sodexo, you'll play a vital role in keeping colleagues, patients, visitors and healthcare environments safe. Working within a busy NHS healthcare setting, you'll provide specialist fire safety advice, deliver essential training, and help ensure compliance with current fire safety legislation and healthcare standards. This is an exciting opportunity for a qualified fire safety professional who thrives on working collaboratively, influencing stakeholders, and driving safety improvements across a complex healthcare environment. What you'll do Provide specialist fire safety advice and guidance across the hospital estate Conduct fire risk assessments and develop associated action plans Deliver engaging fire safety and emergency evacuation training to colleagues Support fire safety audits, inspections and assurance activities Investigate fire-related incidents, unwanted alarm activations and near misses Produce fire safety reports and maintain accurate records Liaise with external stakeholders, including the Fire and Rescue Service Support managers in meeting their fire safety responsibilities and regulatory obligations What you'll bring We're looking for someone with previous fire safety experience within healthcare or similarly regulated environments and a passion for creating safer workplaces. You'll have: A recognised fire safety qualification such as NEBOSH Fire Safety Certificate, CFPA qualification, or equivalent experience Level 3 Fire Risk Assessor qualification Sound knowledge of the Regulatory Reform (Fire Safety) Order 2005 and HTM 05 guidance PAS 79 knowledge and/or qualification (recognised methodology for fire risk assessments) Experience carrying out fire risk assessments and implementing corrective actions Strong communication and training delivery skills Excellent organisational skills with the ability to manage competing priorities The confidence to influence stakeholders and promote a positive safety culture Good IT skills, including Microsoft Office applications What we offer Working with Sodexo isn't just a job. It's a chance to be part of something greater. You'll belong in a team where your expertise is valued, your wellbeing is supported, and your career can thrive. Benefits include: Bike to Work Scheme Company pension scheme Employee Assistance Programme Access to Sodexo Discounts and Benefits Ongoing learning and development opportunities Opportunities for career progression within a global organisation About Sodexo At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe that diversity, inclusion and belonging make us stronger, and we're committed to creating an environment where every colleague can thrive. If you're passionate about fire safety and want to make a meaningful impact in healthcare, we'd love to hear from you.
Oct 06, 2026
Full time
Fire Health & Safety Officer Homerton Hospital, London £32,557 per annum 30 hours per week Monday to Friday - Flexible. Do you have the expertise to help create a safer healthcare environment? Join Sodexo at Homerton Hospital and play a key role in protecting colleagues, patients and visitors through effective fire safety management, training and compliance. Protecting people. Improving lives. As a Fire Health & Safety Officer at Sodexo, you'll play a vital role in keeping colleagues, patients, visitors and healthcare environments safe. Working within a busy NHS healthcare setting, you'll provide specialist fire safety advice, deliver essential training, and help ensure compliance with current fire safety legislation and healthcare standards. This is an exciting opportunity for a qualified fire safety professional who thrives on working collaboratively, influencing stakeholders, and driving safety improvements across a complex healthcare environment. What you'll do Provide specialist fire safety advice and guidance across the hospital estate Conduct fire risk assessments and develop associated action plans Deliver engaging fire safety and emergency evacuation training to colleagues Support fire safety audits, inspections and assurance activities Investigate fire-related incidents, unwanted alarm activations and near misses Produce fire safety reports and maintain accurate records Liaise with external stakeholders, including the Fire and Rescue Service Support managers in meeting their fire safety responsibilities and regulatory obligations What you'll bring We're looking for someone with previous fire safety experience within healthcare or similarly regulated environments and a passion for creating safer workplaces. You'll have: A recognised fire safety qualification such as NEBOSH Fire Safety Certificate, CFPA qualification, or equivalent experience Level 3 Fire Risk Assessor qualification Sound knowledge of the Regulatory Reform (Fire Safety) Order 2005 and HTM 05 guidance PAS 79 knowledge and/or qualification (recognised methodology for fire risk assessments) Experience carrying out fire risk assessments and implementing corrective actions Strong communication and training delivery skills Excellent organisational skills with the ability to manage competing priorities The confidence to influence stakeholders and promote a positive safety culture Good IT skills, including Microsoft Office applications What we offer Working with Sodexo isn't just a job. It's a chance to be part of something greater. You'll belong in a team where your expertise is valued, your wellbeing is supported, and your career can thrive. Benefits include: Bike to Work Scheme Company pension scheme Employee Assistance Programme Access to Sodexo Discounts and Benefits Ongoing learning and development opportunities Opportunities for career progression within a global organisation About Sodexo At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe that diversity, inclusion and belonging make us stronger, and we're committed to creating an environment where every colleague can thrive. If you're passionate about fire safety and want to make a meaningful impact in healthcare, we'd love to hear from you.
40 hours per week Monday to Friday £34,000 - £36,000 per annum (plus bonus eligibility) Company Car & Fuel Card Provided Sodexo & Rewards & Benefits Job Introduction We are seeking an experienced and commercially focused Regional Services Manager to lead the delivery of high quality cleaning and support services across a portfolio of Ministry of Justice (MOJ) sites throughout the Yorkshire region. This is a senior leadership role with full responsibility for operational performance, service delivery, financial management, compliance, client relationships, and people leadership across a designated region. You will play a key role in ensuring cleaning services are delivered safely, efficiently, and in line with contractual requirements, while driving continuous improvement, service excellence, and customer satisfaction. What you'll do Lead the operational delivery of cleaning services across multiple MOJ sites Drive operational and financial performance, ensuring contracts consistently achieve agreed budgets, KPIs, SLAs, and service standards. Build and maintain strong relationships with MOJ stakeholders, clients, and internal teams to deliver exceptional customer experiences. Lead, coach, and develop site management teams and frontline colleagues, creating a culture of accountability, engagement, and continuous improvement. Ensure full compliance with contractual requirements, Health & Safety legislation, COSHH regulations, company policies, and audit standards. Manage regional budgets, forecasts, labour deployment, and cost controls to maximise profitability while maintaining service excellence. Monitor cleaning performance and service outcomes, identifying opportunities for improvement and implementing effective solutions. Conduct regular site visits, service reviews, audits, and performance assessments to ensure contractual obligations are consistently achieved. Champion a positive culture of health, safety, wellbeing, and environmental compliance across all locations. Support business growth by identifying opportunities to enhance services, improve operational efficiencies, and strengthen client partnerships. Drive continuous improvement initiatives that improve service quality, compliance, productivity, and customer satisfaction. What you bring Essential Full UK Driving Licence (must be over 25 for insurance purposes). Proven operational management experience within a multi-site cleaning, facilities management, or complex service environment. Strong leadership and people management skills with experience leading diverse and geographically dispersed teams. Sound knowledge of cleaning operations, industry best practices, and service quality standards. Strong understanding of COSHH regulations, safe handling of cleaning chemicals, risk assessments, and compliance requirements. Commercially astute with the ability to interpret financial data, manage budgets, and deliver profitable contract performance. Excellent client relationship management and stakeholder engagement skills. Strong organisational and planning abilities with experience managing multiple priorities and operational demands. Excellent communication and interpersonal skills. Proficiency in Microsoft Office, including Word, Excel, and Outlook. Self motivated, resilient, and able to work independently while supporting wider business objectives. Desirable IOSH Managing Safely qualification. Experience working within Ministry of Justice, Government, Defence, Facilities Management, or outsourced service contracts. Knowledge of security conscious environments and compliance requirements associated with custodial or government facilities. Experience balancing client expectations, contractual requirements, and operational delivery within a complex environment. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Oct 05, 2026
Full time
40 hours per week Monday to Friday £34,000 - £36,000 per annum (plus bonus eligibility) Company Car & Fuel Card Provided Sodexo & Rewards & Benefits Job Introduction We are seeking an experienced and commercially focused Regional Services Manager to lead the delivery of high quality cleaning and support services across a portfolio of Ministry of Justice (MOJ) sites throughout the Yorkshire region. This is a senior leadership role with full responsibility for operational performance, service delivery, financial management, compliance, client relationships, and people leadership across a designated region. You will play a key role in ensuring cleaning services are delivered safely, efficiently, and in line with contractual requirements, while driving continuous improvement, service excellence, and customer satisfaction. What you'll do Lead the operational delivery of cleaning services across multiple MOJ sites Drive operational and financial performance, ensuring contracts consistently achieve agreed budgets, KPIs, SLAs, and service standards. Build and maintain strong relationships with MOJ stakeholders, clients, and internal teams to deliver exceptional customer experiences. Lead, coach, and develop site management teams and frontline colleagues, creating a culture of accountability, engagement, and continuous improvement. Ensure full compliance with contractual requirements, Health & Safety legislation, COSHH regulations, company policies, and audit standards. Manage regional budgets, forecasts, labour deployment, and cost controls to maximise profitability while maintaining service excellence. Monitor cleaning performance and service outcomes, identifying opportunities for improvement and implementing effective solutions. Conduct regular site visits, service reviews, audits, and performance assessments to ensure contractual obligations are consistently achieved. Champion a positive culture of health, safety, wellbeing, and environmental compliance across all locations. Support business growth by identifying opportunities to enhance services, improve operational efficiencies, and strengthen client partnerships. Drive continuous improvement initiatives that improve service quality, compliance, productivity, and customer satisfaction. What you bring Essential Full UK Driving Licence (must be over 25 for insurance purposes). Proven operational management experience within a multi-site cleaning, facilities management, or complex service environment. Strong leadership and people management skills with experience leading diverse and geographically dispersed teams. Sound knowledge of cleaning operations, industry best practices, and service quality standards. Strong understanding of COSHH regulations, safe handling of cleaning chemicals, risk assessments, and compliance requirements. Commercially astute with the ability to interpret financial data, manage budgets, and deliver profitable contract performance. Excellent client relationship management and stakeholder engagement skills. Strong organisational and planning abilities with experience managing multiple priorities and operational demands. Excellent communication and interpersonal skills. Proficiency in Microsoft Office, including Word, Excel, and Outlook. Self motivated, resilient, and able to work independently while supporting wider business objectives. Desirable IOSH Managing Safely qualification. Experience working within Ministry of Justice, Government, Defence, Facilities Management, or outsourced service contracts. Knowledge of security conscious environments and compliance requirements associated with custodial or government facilities. Experience balancing client expectations, contractual requirements, and operational delivery within a complex environment. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
From Premier League matchdays and VIP hospitality experiences to concerts and major live events, you'll be at the forefront of ensuring world class standards across a fast paced, high profile venue welcoming over 52,000 fans and guests. As HSEQ Advisor, you will be the subject matter expert for Health, Safety, Environment, Quality and Food Safety across the venue. You'll work closely with operational leaders, chefs, hospitality teams and client stakeholders to ensure compliance while driving continuous improvement and best practice. Providing professional HSEQ and Food Safety guidance to operational teams Conducting audits, inspections and compliance reviews across kitchens, hospitality suites and concessions Investigating accidents, incidents and near misses, identifying root causes and implementing preventative actions Delivering engaging training, toolbox talks and inductions to managers and frontline teams Supporting major event planning and ensuring safe operational delivery on matchdays and event days Developing and maintaining risk assessments, RAMS, COSHH assessments and safe systems of work Supporting food safety compliance and assisting with environmental health inspections Producing insightful reports and KPI analysis to drive performance improvements Building strong relationships with Newcastle United and key stakeholders to ensure seamless compliance across the venue We're looking for an experienced HSEQ professional who can confidently engage with stakeholders at every level and bring a practical, solutions focused approach. If you're someone who thrives on influencing positive change, building a strong safety culture and working closely with operational teams, we'd love to hear from you. NEBOSH qualification (or working towards within an agreed timeframe) Experience within a Health & Safety, HSEQ or Food Safety position Strong knowledge of Health & Safety legislation and compliance frameworks Experience managing audits, inspections and compliance systems Experience investigating accidents and incidents Excellent communication and relationship building skills Ability to analyse data and identify trends and improvement opportunities Strong organisational skills with the ability to prioritise effectively Good working knowledge of Microsoft Office, including Excel, Word and PowerPoint Level 4 Food Safety qualification, or willingness to achieve within six months, Experience within stadiums, events, hospitality, catering or visitor attractions IOSH, CIEH or other professional membership Auditing qualifications or experience First Aid qualification Experience working within ISO accredited environments Demonstrable success in delivering continuous improvement initiatives Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families, St. James' Park About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
Oct 02, 2026
Full time
From Premier League matchdays and VIP hospitality experiences to concerts and major live events, you'll be at the forefront of ensuring world class standards across a fast paced, high profile venue welcoming over 52,000 fans and guests. As HSEQ Advisor, you will be the subject matter expert for Health, Safety, Environment, Quality and Food Safety across the venue. You'll work closely with operational leaders, chefs, hospitality teams and client stakeholders to ensure compliance while driving continuous improvement and best practice. Providing professional HSEQ and Food Safety guidance to operational teams Conducting audits, inspections and compliance reviews across kitchens, hospitality suites and concessions Investigating accidents, incidents and near misses, identifying root causes and implementing preventative actions Delivering engaging training, toolbox talks and inductions to managers and frontline teams Supporting major event planning and ensuring safe operational delivery on matchdays and event days Developing and maintaining risk assessments, RAMS, COSHH assessments and safe systems of work Supporting food safety compliance and assisting with environmental health inspections Producing insightful reports and KPI analysis to drive performance improvements Building strong relationships with Newcastle United and key stakeholders to ensure seamless compliance across the venue We're looking for an experienced HSEQ professional who can confidently engage with stakeholders at every level and bring a practical, solutions focused approach. If you're someone who thrives on influencing positive change, building a strong safety culture and working closely with operational teams, we'd love to hear from you. NEBOSH qualification (or working towards within an agreed timeframe) Experience within a Health & Safety, HSEQ or Food Safety position Strong knowledge of Health & Safety legislation and compliance frameworks Experience managing audits, inspections and compliance systems Experience investigating accidents and incidents Excellent communication and relationship building skills Ability to analyse data and identify trends and improvement opportunities Strong organisational skills with the ability to prioritise effectively Good working knowledge of Microsoft Office, including Excel, Word and PowerPoint Level 4 Food Safety qualification, or willingness to achieve within six months, Experience within stadiums, events, hospitality, catering or visitor attractions IOSH, CIEH or other professional membership Auditing qualifications or experience First Aid qualification Experience working within ISO accredited environments Demonstrable success in delivering continuous improvement initiatives Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families, St. James' Park About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
Sodexo is seeking a senior leader to head Pricing & Personal Commercial Finance, responsible for shaping pricing strategy and delivering robust financial assessments for new and existing opportunities. You will partner with senior stakeholders to drive growth, governance, and value creation across the business, ensuring commercially viable solutions and rigorous cost modelling. Join a team focused on innovation, efficiency and sustainable outcomes, while guiding mentorship and development within
Oct 01, 2026
Full time
Sodexo is seeking a senior leader to head Pricing & Personal Commercial Finance, responsible for shaping pricing strategy and delivering robust financial assessments for new and existing opportunities. You will partner with senior stakeholders to drive growth, governance, and value creation across the business, ensuring commercially viable solutions and rigorous cost modelling. Join a team focused on innovation, efficiency and sustainable outcomes, while guiding mentorship and development within
St. James' Park in Newcastle upon Tyne is seeking an experienced HSEQ Advisor to lead Health, Safety, Environment, Quality and Food Safety across a fast paced venue that hosts 52,000+ fans and guests. You will partner with operational leaders, chefs, hospitality teams and client stakeholders to ensure compliance and drive continuous improvement. You will deliver HSEQ guidance, conduct audits, investigate incidents, train teams and maintain RAMS and safe systems of work.
Oct 01, 2026
Full time
St. James' Park in Newcastle upon Tyne is seeking an experienced HSEQ Advisor to lead Health, Safety, Environment, Quality and Food Safety across a fast paced venue that hosts 52,000+ fans and guests. You will partner with operational leaders, chefs, hospitality teams and client stakeholders to ensure compliance and drive continuous improvement. You will deliver HSEQ guidance, conduct audits, investigate incidents, train teams and maintain RAMS and safe systems of work.
We are seeking an experienced and strategic Head of Pricing & Commercial Finance to lead the pricing and commercial function. This role plays a key part in supporting business growth by developing competitive, commercially robust pricing strategies and ensuring accurate financial assessments for new and existing opportunities. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. For more information on Sodexo Careers please visit Sodexo Careers Main Responsibilities Lead the development and review of pricing strategies for business opportunities of varying complexity. Create robust cost models, financial forecasts, and commercial assumptions to support proposals and business cases. Partner with key stakeholders to develop commercially viable and competitive solutions. Ensure compliance with internal processes, policies, and governance requirements while adapting pricing approaches to business needs. Collaborate with cross-functional teams to identify opportunities for innovation, efficiency, and value creation. Support governance and approval processes, including financial reviews and senior stakeholder engagement. Contribute to commercial discussions, negotiations, and client clarification activities where required. Provide leadership, coaching, and development support to build a high-performing pricing and commercial finance team. Develop strategic sourcing, cost optimisation, and commercial assumptions to support business objectives. Assess workforce, operational, and organisational considerations to ensure commercially sustainable solutions. The Ideal Candidate Extensive experience in pricing, commercial finance, financial modelling, and business case development within a complex commercial environment. Proven ability to lead and influence multi-functional stakeholders across a wide range of business initiatives and strategic projects. Strong commercial acumen with the ability to evaluate risks, identify opportunities, and develop financially sound solutions. Demonstrated experience leading, developing, and mentoring high-performing teams while driving continuous improvement. Advanced analytical and financial modelling skills, with the ability to translate complex data into clear business insights and recommendations. Excellent communication and presentation skills, with the confidence to engage and influence stakeholders at all levels. Strong understanding of financial governance, commercial decision-making, and performance management frameworks. Adaptable and strategic in approach, with a focus on innovation, process optimisation, and delivering sustainable business outcomes. Package Description Competitive salary depending on experience Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Sep 30, 2026
Full time
We are seeking an experienced and strategic Head of Pricing & Commercial Finance to lead the pricing and commercial function. This role plays a key part in supporting business growth by developing competitive, commercially robust pricing strategies and ensuring accurate financial assessments for new and existing opportunities. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. For more information on Sodexo Careers please visit Sodexo Careers Main Responsibilities Lead the development and review of pricing strategies for business opportunities of varying complexity. Create robust cost models, financial forecasts, and commercial assumptions to support proposals and business cases. Partner with key stakeholders to develop commercially viable and competitive solutions. Ensure compliance with internal processes, policies, and governance requirements while adapting pricing approaches to business needs. Collaborate with cross-functional teams to identify opportunities for innovation, efficiency, and value creation. Support governance and approval processes, including financial reviews and senior stakeholder engagement. Contribute to commercial discussions, negotiations, and client clarification activities where required. Provide leadership, coaching, and development support to build a high-performing pricing and commercial finance team. Develop strategic sourcing, cost optimisation, and commercial assumptions to support business objectives. Assess workforce, operational, and organisational considerations to ensure commercially sustainable solutions. The Ideal Candidate Extensive experience in pricing, commercial finance, financial modelling, and business case development within a complex commercial environment. Proven ability to lead and influence multi-functional stakeholders across a wide range of business initiatives and strategic projects. Strong commercial acumen with the ability to evaluate risks, identify opportunities, and develop financially sound solutions. Demonstrated experience leading, developing, and mentoring high-performing teams while driving continuous improvement. Advanced analytical and financial modelling skills, with the ability to translate complex data into clear business insights and recommendations. Excellent communication and presentation skills, with the confidence to engage and influence stakeholders at all levels. Strong understanding of financial governance, commercial decision-making, and performance management frameworks. Adaptable and strategic in approach, with a focus on innovation, process optimisation, and delivering sustainable business outcomes. Package Description Competitive salary depending on experience Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice. For further details regarding our Sodexo benefits please see attached. About The Company At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Sodexo is seeking an experienced Head of Pricing & Commercial Finance to lead pricing and commercial finance across opportunities. This strategic role develops competitive pricing strategies and ensures accurate financial assessments for new and existing opportunities, partnering with stakeholders to drive growth and value creation. You'll lead a high-performing team, champion governance, and shape commercial proposals, forecasting, and cost models across complex business initiatives in a global
Sep 30, 2026
Full time
Sodexo is seeking an experienced Head of Pricing & Commercial Finance to lead pricing and commercial finance across opportunities. This strategic role develops competitive pricing strategies and ensures accurate financial assessments for new and existing opportunities, partnering with stakeholders to drive growth and value creation. You'll lead a high-performing team, champion governance, and shape commercial proposals, forecasting, and cost models across complex business initiatives in a global
Full time Monday- Friday £38,000 per annum Opportunities for professional development Plus our Sodexo employee benefits package General Services Manager Buxton - Full time At Sodexo, we're passionate about our people.We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation. As a General Services Manager you'll: Lead the delivery of integrated facilities management services, including catering, cleaning, security and wider facilities operations. Inspire, lead and develop your teams, creating a positive, high-performing culture focused on excellent service. Take ownership of day-to-day operations, ensuring services are delivered safely, efficiently and consistently to agreed standards. Build and maintain strong relationships with clients and key stakeholders, acting as a trusted point of contact and ensuring expectations are understood and exceeded. Regularly review service delivery, identifying opportunities to improve quality, customer experience and operational performance. Take responsibility for financial performance, including budgets, forecasting, labour costs, stock, invoicing and cost control. Monitor performance against financial and operational targets, taking appropriate action where improvements are required. Lead on Health & Safety, food safety, security and compliance, ensuring statutory and company requirements are consistently achieved. Ensure appropriate food safety and HACCP controls are maintained across catering operations. Oversee security operations, ensuring incidents are managed, reported and followed up appropriately. Work closely with cleaning management to ensure services are effectively resourced and consistently delivered. Monitor service standards through regular site walks, audits, performance reviews and customer feedback. Recruit, induct, coach and develop colleagues, ensuring teams have the skills and support they need to succeed. Manage performance effectively, setting clear objectives and providing regular feedback and development opportunities. Drive continuous improvement, identifying opportunities to improve efficiency, productivity and service quality. Identify opportunities for growth and additional services while protecting the commercial performance of the contract. Work collaboratively with internal teams, suppliers and contractors to deliver an outstanding service. Maintain a visible, hands-on leadership presence, providing operational support when required What we're looking for: Proven experience in a General Services Manager, Facilities Manager, Soft Services Manager or similar operational leadership role. Strong experience managing multiple services, ideally across catering, cleaning, security and facilities management. A proven track record of leading, motivating and developing operational teams. Strong client and stakeholder relationship management skills. Good commercial and financial awareness, including experience managing budgets, forecasts, labour costs and financial performance. Experience working within a regulated and compliance-focused environment. Strong knowledge of Health & Safety and operational compliance. IOSH qualification or equivalent. Food Safety Level 3. Excellent communication, influencing and negotiation skills. The confidence to manage challenging situations and make effective operational decisions. Experience managing performance and supporting colleague development. A proactive approach to continuous improvement and identifying opportunities for growth. Good IT skills, including Microsoft Office. A resilient, adaptable and hands-on leadership style. Excellent organisational skills with the ability to manage multiple priorities in a busy operational environment. Why Sodexo?: Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Ready to be part of something greater?
Sep 29, 2026
Full time
Full time Monday- Friday £38,000 per annum Opportunities for professional development Plus our Sodexo employee benefits package General Services Manager Buxton - Full time At Sodexo, we're passionate about our people.We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General Services Manager to join our team and play a key role in driving excellence and innovation. As a General Services Manager you'll: Lead the delivery of integrated facilities management services, including catering, cleaning, security and wider facilities operations. Inspire, lead and develop your teams, creating a positive, high-performing culture focused on excellent service. Take ownership of day-to-day operations, ensuring services are delivered safely, efficiently and consistently to agreed standards. Build and maintain strong relationships with clients and key stakeholders, acting as a trusted point of contact and ensuring expectations are understood and exceeded. Regularly review service delivery, identifying opportunities to improve quality, customer experience and operational performance. Take responsibility for financial performance, including budgets, forecasting, labour costs, stock, invoicing and cost control. Monitor performance against financial and operational targets, taking appropriate action where improvements are required. Lead on Health & Safety, food safety, security and compliance, ensuring statutory and company requirements are consistently achieved. Ensure appropriate food safety and HACCP controls are maintained across catering operations. Oversee security operations, ensuring incidents are managed, reported and followed up appropriately. Work closely with cleaning management to ensure services are effectively resourced and consistently delivered. Monitor service standards through regular site walks, audits, performance reviews and customer feedback. Recruit, induct, coach and develop colleagues, ensuring teams have the skills and support they need to succeed. Manage performance effectively, setting clear objectives and providing regular feedback and development opportunities. Drive continuous improvement, identifying opportunities to improve efficiency, productivity and service quality. Identify opportunities for growth and additional services while protecting the commercial performance of the contract. Work collaboratively with internal teams, suppliers and contractors to deliver an outstanding service. Maintain a visible, hands-on leadership presence, providing operational support when required What we're looking for: Proven experience in a General Services Manager, Facilities Manager, Soft Services Manager or similar operational leadership role. Strong experience managing multiple services, ideally across catering, cleaning, security and facilities management. A proven track record of leading, motivating and developing operational teams. Strong client and stakeholder relationship management skills. Good commercial and financial awareness, including experience managing budgets, forecasts, labour costs and financial performance. Experience working within a regulated and compliance-focused environment. Strong knowledge of Health & Safety and operational compliance. IOSH qualification or equivalent. Food Safety Level 3. Excellent communication, influencing and negotiation skills. The confidence to manage challenging situations and make effective operational decisions. Experience managing performance and supporting colleague development. A proactive approach to continuous improvement and identifying opportunities for growth. Good IT skills, including Microsoft Office. A resilient, adaptable and hands-on leadership style. Excellent organisational skills with the ability to manage multiple priorities in a busy operational environment. Why Sodexo?: Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Ready to be part of something greater?
40 hours per week Monday - Friday - 08:00 - 17:00 with a 1-hour lunchbreak up to £49,500.00per annum Sodexo rewards and benefits Job Introduction Are you an experienced Project Manager with a background in Hard FM, construction, building services or estate projects looking for a role where you can take real ownership of complex works? Sodexo is looking for a Hard FM Project Manager to join our team at Merville Barracks, Colchester, CO2 7UT, leading a varied portfolio of projects and lifecycle works across a busy operational estate. This is a hands-on project management role with significant responsibility. You'll manage projects from initial scope and planning through procurement, contractor management and delivery to final handover, taking ownership of budgets, programme, quality, compliance and stakeholder communication. Working closely with the client, MoD stakeholders, contractors and Sodexo operational teams, you'll need to be confident managing multiple projects and competing priorities while maintaining business-as-usual operations. We're particularly interested in hearing from Project Managers with experience across Hard FM, construction, building services, refurbishment, maintenance or complex estates who are comfortable managing contractors, budgets and demanding stakeholders. What you'll do: Take ownership of multiple Hard FM, construction, maintenance and lifecycle projects from initial scope through to completion and handover. Develop project programmes, scopes, specifications and tender documentation, supporting procurement, evaluation and contractor mobilisation. Manage project budgets, cost control, forecasting and financial reporting, ensuring works remain commercially controlled throughout delivery. Coordinate and manage contractors and subcontractors, monitoring programme, performance, quality and compliance. Review RAMS, permits and project documentation and ensure works comply with relevant Health & Safety legislation and site requirements. Work closely with client and MoD stakeholders, providing clear project updates, managing expectations and responding effectively to changing operational priorities. Coordinate works within a live operational environment, carefully planning delivery to minimise disruption to services. Undertake building and asset condition surveys and use findings to support project and lifecycle planning. Monitor project progress, identify risks and issues early, and take appropriate action to keep delivery on track. Complete post-project inspections and audits, ensuring works meet agreed specifications, quality standards and contractual requirements. Maintain accurate project, asset and financial records and ensure relevant systems and asset registers are updated following completion. Support the wider Hard FM operation by providing project expertise and ensuring project activity aligns with the overall estate and maintenance strategy. What you bring: Proven project management experience within Hard FM, construction, building services, maintenance, refurbishment or a similar technical environment. Experience managing projects from scope and planning through procurement, delivery and handover. Strong contractor and supply-chain management experience. Demonstrable experience managing project budgets, cost control and financial reporting. Good working knowledge of Health & Safety requirements within construction, engineering or FM environments. Strong stakeholder management skills and the confidence to work with senior clients, contractors and operational teams. The ability to manage several projects simultaneously, prioritise effectively and respond to changing requirements. Strong IT skills, particularly Microsoft Word and Excel. A relevant qualification such as an HNC, degree or equivalent experience within building services, surveying, construction, engineering, project management or a related discipline. IOSH or NEBOSH would be advantageous. If you're a Project Manager who enjoys taking ownership, solving problems and delivering complex works within a busy operational estate, this could be a great opportunity to join a major Hard FM contract and make a visible impact. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Sep 29, 2026
Full time
40 hours per week Monday - Friday - 08:00 - 17:00 with a 1-hour lunchbreak up to £49,500.00per annum Sodexo rewards and benefits Job Introduction Are you an experienced Project Manager with a background in Hard FM, construction, building services or estate projects looking for a role where you can take real ownership of complex works? Sodexo is looking for a Hard FM Project Manager to join our team at Merville Barracks, Colchester, CO2 7UT, leading a varied portfolio of projects and lifecycle works across a busy operational estate. This is a hands-on project management role with significant responsibility. You'll manage projects from initial scope and planning through procurement, contractor management and delivery to final handover, taking ownership of budgets, programme, quality, compliance and stakeholder communication. Working closely with the client, MoD stakeholders, contractors and Sodexo operational teams, you'll need to be confident managing multiple projects and competing priorities while maintaining business-as-usual operations. We're particularly interested in hearing from Project Managers with experience across Hard FM, construction, building services, refurbishment, maintenance or complex estates who are comfortable managing contractors, budgets and demanding stakeholders. What you'll do: Take ownership of multiple Hard FM, construction, maintenance and lifecycle projects from initial scope through to completion and handover. Develop project programmes, scopes, specifications and tender documentation, supporting procurement, evaluation and contractor mobilisation. Manage project budgets, cost control, forecasting and financial reporting, ensuring works remain commercially controlled throughout delivery. Coordinate and manage contractors and subcontractors, monitoring programme, performance, quality and compliance. Review RAMS, permits and project documentation and ensure works comply with relevant Health & Safety legislation and site requirements. Work closely with client and MoD stakeholders, providing clear project updates, managing expectations and responding effectively to changing operational priorities. Coordinate works within a live operational environment, carefully planning delivery to minimise disruption to services. Undertake building and asset condition surveys and use findings to support project and lifecycle planning. Monitor project progress, identify risks and issues early, and take appropriate action to keep delivery on track. Complete post-project inspections and audits, ensuring works meet agreed specifications, quality standards and contractual requirements. Maintain accurate project, asset and financial records and ensure relevant systems and asset registers are updated following completion. Support the wider Hard FM operation by providing project expertise and ensuring project activity aligns with the overall estate and maintenance strategy. What you bring: Proven project management experience within Hard FM, construction, building services, maintenance, refurbishment or a similar technical environment. Experience managing projects from scope and planning through procurement, delivery and handover. Strong contractor and supply-chain management experience. Demonstrable experience managing project budgets, cost control and financial reporting. Good working knowledge of Health & Safety requirements within construction, engineering or FM environments. Strong stakeholder management skills and the confidence to work with senior clients, contractors and operational teams. The ability to manage several projects simultaneously, prioritise effectively and respond to changing requirements. Strong IT skills, particularly Microsoft Word and Excel. A relevant qualification such as an HNC, degree or equivalent experience within building services, surveying, construction, engineering, project management or a related discipline. IOSH or NEBOSH would be advantageous. If you're a Project Manager who enjoys taking ownership, solving problems and delivering complex works within a busy operational estate, this could be a great opportunity to join a major Hard FM contract and make a visible impact. What we offer: Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
Job Introduction Healthy outcomes start with positive patient experiences. 37.5 Hours /5 over 7 days £12.92 per hour Uniform / Blue Light Card / Sodexo Perks Location isColchester Hospital Check your local transport links here: Plan Your Journey Traveline - the destination you should input is:CO4 5JL Please take the time to read the attached job description We are looking for a customer-focused and organisedCustomer Services Representative to join our Facilities team at Sodexo,Colchester Hospital. Acting as the first point of contact for service users, you will play a vital role in ensuring enquiries, service requests and operational issues are handled efficiently and professionally. Working within a busy Helpdesk environment, you will coordinate requests, maintain accurate records and support the delivery of high-quality facilities, transport and portering services. This is an excellent opportunity for someone who enjoys working with people, solving problems and delivering outstanding customer service in a fast-paced environment. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. What You'll Do: Act as the first point of contact for customer enquiries and service requests via telephone, email and digital systems. Log, prioritise and dispatch work requests accurately using Helpdesk and facilities management systems. Monitor service requests and follow up to ensure timely completion within agreed service levels. Record and maintain accurate customer, patient and service information within relevant databases. Provide administrative support including handling correspondence, filing, distributing mail and managing telephone enquiries. Support the coordination of portering and transport services, ensuring requests are communicated and actioned effectively. Maintain daily dispatch registers and monitor outstanding activities to ensure service continuity. Liaise with colleagues, contractors and external partners to facilitate efficient service delivery. Handle complaints and enquiries sensitively, professionally and in accordance with established procedures. Promote a positive customer experience and build effective working relationships across the organisation. Support continuous improvement initiatives and contribute to achieving departmental performance objectives. Maintain compliance with health and safety, governance, data quality and organisational policies. Provide operational support as a Driver/Porter when required in emergency or exceptional circumstances. What You Bring: Experience working within a customer service or customer-focused environment. Strong communication and interpersonal skills with the ability to build positive relationships with customers and colleagues. Excellent organisational skills and the ability to prioritise workload effectively in a busy environment. Confidence using IT systems, databases and Microsoft Office applications. A professional, calm and approachable manner, particularly when managing challenging situations. Strong attention to detail and a commitment to maintaining accurate records. Ability to work collaboratively as part of a team while also using your own initiative. A proactive approach to problem-solving and continuous improvement. Flexibility to work shifts and provide additional support when required. Reliability, responsiveness and a commitment to delivering excellent customer service. Desirable Experience working within an NHS, healthcare or hospital environment. Customer Service qualifications (e.g., NVQ in Customer Service). Understanding of facilities, helpdesk or service coordination operations within a healthcare setting. What we offer: Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones: Mental health and wellbeing resources Employee Assistance Programme (including financial/legal advice & personal support) Free health & wellbeing app with 24/7 virtual GP access Discounts on high street brands for you and your family Salary finance tools and financial wellbeing resources Retirement savings plan and life insurance Full training and protective uniform provided. Opportunities to gain experience through learning and development. Cycle to Work scheme & volunteering opportunities. Flexible working and a dynamic team environment Competitive pay About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Sodexo Disability, Ability network, So Together, Generations and Origins.
Sep 23, 2026
Full time
Job Introduction Healthy outcomes start with positive patient experiences. 37.5 Hours /5 over 7 days £12.92 per hour Uniform / Blue Light Card / Sodexo Perks Location isColchester Hospital Check your local transport links here: Plan Your Journey Traveline - the destination you should input is:CO4 5JL Please take the time to read the attached job description We are looking for a customer-focused and organisedCustomer Services Representative to join our Facilities team at Sodexo,Colchester Hospital. Acting as the first point of contact for service users, you will play a vital role in ensuring enquiries, service requests and operational issues are handled efficiently and professionally. Working within a busy Helpdesk environment, you will coordinate requests, maintain accurate records and support the delivery of high-quality facilities, transport and portering services. This is an excellent opportunity for someone who enjoys working with people, solving problems and delivering outstanding customer service in a fast-paced environment. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. What You'll Do: Act as the first point of contact for customer enquiries and service requests via telephone, email and digital systems. Log, prioritise and dispatch work requests accurately using Helpdesk and facilities management systems. Monitor service requests and follow up to ensure timely completion within agreed service levels. Record and maintain accurate customer, patient and service information within relevant databases. Provide administrative support including handling correspondence, filing, distributing mail and managing telephone enquiries. Support the coordination of portering and transport services, ensuring requests are communicated and actioned effectively. Maintain daily dispatch registers and monitor outstanding activities to ensure service continuity. Liaise with colleagues, contractors and external partners to facilitate efficient service delivery. Handle complaints and enquiries sensitively, professionally and in accordance with established procedures. Promote a positive customer experience and build effective working relationships across the organisation. Support continuous improvement initiatives and contribute to achieving departmental performance objectives. Maintain compliance with health and safety, governance, data quality and organisational policies. Provide operational support as a Driver/Porter when required in emergency or exceptional circumstances. What You Bring: Experience working within a customer service or customer-focused environment. Strong communication and interpersonal skills with the ability to build positive relationships with customers and colleagues. Excellent organisational skills and the ability to prioritise workload effectively in a busy environment. Confidence using IT systems, databases and Microsoft Office applications. A professional, calm and approachable manner, particularly when managing challenging situations. Strong attention to detail and a commitment to maintaining accurate records. Ability to work collaboratively as part of a team while also using your own initiative. A proactive approach to problem-solving and continuous improvement. Flexibility to work shifts and provide additional support when required. Reliability, responsiveness and a commitment to delivering excellent customer service. Desirable Experience working within an NHS, healthcare or hospital environment. Customer Service qualifications (e.g., NVQ in Customer Service). Understanding of facilities, helpdesk or service coordination operations within a healthcare setting. What we offer: Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones: Mental health and wellbeing resources Employee Assistance Programme (including financial/legal advice & personal support) Free health & wellbeing app with 24/7 virtual GP access Discounts on high street brands for you and your family Salary finance tools and financial wellbeing resources Retirement savings plan and life insurance Full training and protective uniform provided. Opportunities to gain experience through learning and development. Cycle to Work scheme & volunteering opportunities. Flexible working and a dynamic team environment Competitive pay About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Sodexo Disability, Ability network, So Together, Generations and Origins.
