Reed

Interim Director of Estates Pay: £325-£350 per day - Can be 4 or 5 days a week Start: ASAP Interviews: Stage 1 - Teams Stage 2 - Face-to-face Are you an estates leader who can shape strategy, drive capital projects, and deliver a safe, sustainable, high-performing estate? This team requires a leader to bring stability and direction. Are you that person? A leading higher education organisation is seeking an interim Director of Estates to take ownership of its estate strategy, capital projects, operational delivery, compliance, and long-term development. This is a pivotal, high-impact role at the heart of the organisation's future. The Role You will lead the entire estates function - overseeing maintenance, cleaning, caretaking, security, catering, capital development, health & safety, and sustainability. You will have 5 direct reports. Working closely with the board, you'll set the strategic direction for the estate, manage multi-million-pound budgets, oversee tenders and contracts, and embed a culture of safety, digital innovation, and value for money across all operations. Key Responsibilities Lead the estates department and support the CFO with strategic planning Develop and deliver the college's estates strategy and ensure policy compliance Manage and motivate the estates team, shaping structure, performance and development Oversee all health & safety, ensuring full statutory compliance Manage revenue and capital budgets, producing accurate financial and operational reporting Lead tendering, procurement and contract management for estates and capital projects Commission property audits, condition surveys, and space utilisation reviews Provide timely insights and advice to senior leaders and governors Support risk management, resource planning and sustainability initiatives Represent the college with external agencies and sit on the Wider Management Team Act as Duty Manager and deputise for senior leaders when required What You Bring Experience of leading an estates team and strategy Strong senior leadership in estates, facilities, or capital projects Deep understanding of H&S, statutory compliance, and property management Excellent strategic planning, contract management, and budget control Ability to drive cultural, operational and sustainability improvements Confident communicator who can influence at all levels Why Apply? This is a rare opportunity to take full ownership of a large, diverse estate and lead meaningful transformation - with immediate impact. If you can start quickly and thrive in strategic, hands-on environments Apply now - interviews happening immediately.

Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: £16.11 PAYE or £20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience

Reed Tutors is an established alternative provision service working in partnership with Cheshire East Council to deliver high-quality, personalised tuition to pupils who are currently unable to access mainstream education. We are expanding our pool of dedicated and compassionate 1:1 Tutors in the Cheshire East area. About the Role As a 1:1 Tutor, you will support vulnerable learners by delivering tailored tuition: In pupils' homes, community centres, or local libraries During school hours, Monday to Friday On a flexible, part-time basis that fits around your availability What We're Looking For We welcome tutors who: Have experience in teaching or tutoring Ideally hold QTS or a PGCE (preferred but not essential) Are reliable, patient, and confident working independently Can offer flexible availability during school hours Pay Rate £30 - £35 per hour , depending on experience and qualifications. Interested? If you'd like to join our mission to support pupils who need it most, please apply and we will be in contact with you shortly.

Job Title: Animal Care & Dog Grooming Trainer Location: Dearne Valley Working Pattern: Full-Time, all year round Start Date: ASAP The ideal candidate will have: Level 2 qualification in Dog Grooming Level 3 qualification in Animal Care (or equivalent) An Assessor Award (A1/V1/CAVA) - or willingness to work towards Practical experience grooming a variety of dog breeds Strong communication skills and the ability to engage and motivate learners This is a fantastic opportunity to support the development of the next generation of Animal Care and Dog Grooming professionals. You'll be working hands-on with learners, helping them build confidence, technical skills, and industry understanding. Key Responsibilities: Deliver practical and theory-based training in Dog Grooming and Animal Care Support the planning, delivery, and assessment of vocational qualifications Maintain high standards of animal welfare and safe working practices Provide constructive feedback to support learners' progression Work collaboratively within the Animal Care department to enhance the learner experience Benefits of working with Reed Further Education: Access to exclusive FE and HE opportunities nationwide 1-2-1 guidance including CV support and interview preparation Access to REED Discount Club & Health Cash Plan Statutory Sick Pay, Maternity/Paternity/Adoption Pay, and Parental Leave CPD and training opportunities via REED Learning Eye test & spectacle vouchers

Customer Services Officer - Adult Social Care Front Door Wembley (near Wembley Stadium) - 100% Office-Based Part Time 18.5 hours per week Monday-Friday 4 hours per day £17.33 per hour Fixed Term - Covering Career Break (02/2026-31/07/2026) Basic DBS required Be the First Point of Support. Be the Difference. Our Adult Front Door Service is the gateway to safety, independence, and wellbeing for residents, families, and professionals seeking support. As a Customer Services Officer , you're not just answering calls-you're guiding people through some of life's toughest moments, helping them find the right support with empathy, clarity, and confidence. ? What You'll Do Initial Screening & Assessment Be the first voice callers hear-handling phone, email, and web enquiries and assessing social care or safeguarding concerns. Diagnostic Questioning Ask sensitive, thorough questions to understand daily living needs-mobility, personal care, safety and more. Advice & Signposting Provide clear, high-quality information and guide residents to community or voluntary sector support that promotes independence. System Navigation Use Adult Social Care systems (CRM) to record cases, track customer journeys, and process referrals to Social Work and Safeguarding teams. Managing Complexity Support individuals in distress with calm professionalism and emotional resilience. What We're Looking For Exceptional Communicators - able to build rapport quickly and explain complex information simply. Empathetic Problem-Solvers - with a strengths-based, person-centred approach. Resilient & Professional - comfortable handling sensitive or distressing situations while maintaining boundaries. Tech-Savvy - confident using multiple systems and keeping accurate digital records. Values-Driven - kindness, courage, and integrity are at the heart of everything you do. Ready to Make a Real Impact? If you're passionate about helping people live safer, more independent lives-and thrive in a fast-paced, meaningful role-we'd love to hear from you!

Financial Controller - Belfast Annual Salary: £70,000 per annum Location: Belfast - Site-based Job Type: Full-time, permanent We are seeking an experienced and commercially focused Financial Controller to lead our client's finance function within a fast-paced FMCG environment. This pivotal role is responsible for ensuring strong financial governance, delivering accurate and timely reporting, driving operational efficiency, and supporting strategic decision-making across the business. Day-to-day of the role: Financial Management & Reporting Lead the weekly, month-end, quarter-end, and year-end close processes, ensuring accuracy, consistency, and adherence to deadlines (IFRS/USGAAP). Produce timely management accounts, financial statements, and performance dashboards. Oversee balance sheet integrity, reconciliations, and internal controls. Produce accurate budgets and forecasts. Commercial Finance & Business Partnering Partner with Operations, Supply Chain, Sales, and Marketing to support decision-making and improve profitability. Provide insights into cost trends, margin performance, and profitability by product, project, or business unit. Support budgeting, forecasting, and long-range planning processes. Cost Control & Operational Efficiency Drive continuous improvement in financial processes, systems, and reporting. Lead cost-saving initiatives and support operational optimisation across the depot. Cashflow & Treasury Manage cashflow forecasting and maintain the primary contact for banking relationships. Oversee credit control, supplier payments, and treasury processes. Leadership & Team Development Lead, mentor, and develop the finance team to ensure high performance and strong succession planning. Required Skills & Qualifications You will be a fully qualified accountant with proven experience as a Financial Controller, preferably within an FMCG environment or similar. Strong technical accounting skills with expertise in IFRS/USGAAP. Excellent leadership and team development skills. Proficiency in ERP systems and financial reporting tools. Benefits Bonus structure, health insurance, parking, pension plans To apply for this Financial Controller position, please click apply or contact Laurence at Reed Finance Belfast.

Facilities Officer Location: Brighton Job Type: Full-time Salary: Competitive We are seeking a proactive School Facilities Officer to join our team, working under the direction of the Headteacher or other nominated staff member. The role involves maintaining high standards of cleanliness, maintenance, and security at the school, ensuring a clean and safe learning environment for pupils. Day-to-day of the role: Promote and maintain cleanliness and tidiness to create a pleasant, safe, and hygienic working environment. Clean designated areas as directed, including hallways, floors, and removing graffiti and potentially harmful substances. Maintain the school grounds, ensuring they are presentable for pupils, staff, and visitors. Carry out minor repairs and report defects using the helpdesk/online portal or to the Site Manager. Inspect and perform basic maintenance on school equipment and buildings, including decorating, carpentry, and basic plumbing. Move furniture as required and set up the school hall for assemblies and other activities. Act as a key holder for the school premises, responsible for routine opening and closing if required. Provide access to cleaning contractors and organisations hiring the school within approved times. Involved in risk assessments and liaise with other agencies to ensure Health & Safety standards are maintained. Operate and maintain heating and filtration systems for an on-site swimming pool, test water, and add chemicals to maintain good condition. Required Skills & Qualifications: Experience in facility maintenance or a similar role. Ability to interpret information and resolve problems. Knowledge of Health & Safety guidelines and ability to comply with security and confidentiality regulations. Skilled in minor repairs and basic maintenance tasks. Good communication skills and ability to work independently or as part of a team. Experience as a key holder is advantageous. Benefits: Competitive salary. Opportunities for professional development. Supportive working environment. Access to school facilities. To apply for the School Facilities Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Reed Tutors is an established alternative provision service who deliver high-quality, personalised tuition to pupils who are currently unable to access mainstream education. We are expanding our pool of dedicated and compassionate 1:1 Tutors in the Cheshire West and Chester area . About the Role As a 1:1 Tutor, you will support vulnerable learners by delivering tailored tuition: In pupils' homes, community centres, or local libraries During school hours, Monday to Friday On a flexible, part-time basis that fits around your availability What We're Looking For We welcome tutors who: Have experience in teaching or tutoring Ideally hold QTS or a PGCE (preferred but not essential) Are reliable, patient, and confident working independently Can offer flexible availability during school hours Pay Rate £30 - £35 per hour , depending on experience and qualifications. Interested? If you'd like to join our mission to support pupils who need it most, please apply and we will be in contact with you shortly.

School Administrator - Sixth Form Support Location: Witney, Oxfordshire Contract Length: Minimum 4 weeks (potentially up to 12 weeks) Hours: Monday-Friday, 08:00-16:00 A welcoming and supportive school in Witney is seeking a reliable and organised School Administrator to support its Sixth Form team while the Sixth Form Student Support Manager is recovering from a knee operation. This role will run for a minimum of 4 weeks , with the potential to extend to 12 weeks depending on medical sign-off. Key Responsibilities • Daily monitoring and recording of Sixth Form student absence• Using Bromcom (MIS) to manage attendance and student information• Managing the Sixth Form inbox and circulating emails to staff and students as needed• Supervising the student study area and providing a visible, supportive presence• General administrative duties including Outlook, Word, printing and document handling What The School Is Looking For • Strong administrative skills and excellent attention to detail• Confident using school systems (experience with Bromcom desirable but not essential)• A calm, approachable and professional manner• Ability to engage positively with students and staff• Someone reliable who can commit to the full duration of the cover period Please apply immedaitely.

Oracle Fusion Data Migration Workstream Lead Data, Data Migration, Data Cleansing, Data Reconciliation, Data Mapping, ERP, Oracle, Oracle EBS, Oracle Fusion, DCAM, DCAF, Supplier Management, Programme Leadership Contract Type: Contract (End date: 31/12/2027) Location: Central London, 3 days per week onsite Daily Rate: £700 - £750 We are seeking an Oracle ERP Data Migration Workstream Lead to manage the migration and transformation of data from a legacy Oracle ERP (EBS) platform to a new cloud-based Oracle (Fusion) platform. This role is crucial for planning, coordinating, and executing the data migration process, ensuring minimal disruption to business operations. Day-to-day of the role: Lead the workstream for the end-to-end data migration and transformation from the legacy Oracle ERP to the cloud-based Oracle platform, including the creation and approval of the data migration strategy. Conduct data cleansing in conjunction with BAU as part of the strategy and delivery. Identify and mitigate risks associated with data migration and ensure data integrity throughout the process. Collaborate closely with Digital, Data and Technology (DDaT) Data Office in delivering the above activities. Define and approve the data architecture of the data assets throughout their lifecycle across multiple systems. Work closely with Digital, Data and Technology and various Workstreams to ensure delivery of the agreed architecture. Define the archiving strategy of systems and data to support the transition to new technology aligned to MPS retention policies. Required Skills & Qualifications: Proven experience in leading data migration projects, particularly with Oracle ERP systems and/or other duties management solutions. Strong understanding of data management methodologies such as DCAM and DCAF. Excellent project management skills and the ability to lead and coordinate multiple workstreams. Strong communication and collaboration skills, capable of working effectively with cross-functional teams. Benefits: Competitive daily rate. Opportunity to lead a critical component of a major ERP transformation project. Exposure to advanced Oracle cloud technologies and future reporting solutions. In the first instance please submit your CV

School Receptionist Location: Chatham, Medway Contract: Full-Time, Monday-Friday Hours: 8:00am - 4:00pm Setting: Secondary School Start Date: ASAP or by agreement Are you an organised, friendly, and confident communicator looking for a rewarding role within a school environment? We are currently seeking a Receptionist to join a busy and welcoming secondary school in Chatham . About the Role: Full-time role, Monday to Friday, 8am-4pm Acting as the first point of contact for visitors, students, and staff Managing incoming calls and emails Supporting administrative tasks across the school office Maintaining a professional, calm, and helpful front-of-house presence Ensuring safeguarding and visitor procedures are followed at all times Desirable Experience: Previous experience as a Receptionist or School Administrator (highly desirable) Familiarity with school systems such as SIMS/Arbor (advantageous) Strong organisational and communication skills Ability to multitask and remain calm under pressure Professional, approachable, and reliable What the School Offers: Supportive admin team Training opportunities A friendly school community Competitive pay based on experience

Housing Allocations Officer Hourly Rate: £17.09 PAYE / £19.07 Ltd/Umbrella (if you believe your experience warrants a higher rate please note this on your submission) Location: Maidenhead (hybrid) Job Type: Temporary, Immediate Start We are seeking a Housing Allocations Officer for an immediate start in a local authority based in Maidenhead. This role involves assessing applications in accordance with the Royal Borough's Allocations Policy, making direct nominations to households on the Housing Register, and ensuring compliance with homelessness legislation. Day-to-day of the role: Assess housing applications to ensure they meet the criteria set out in the Borough's Allocations Policy. Make direct nominations of households to available housing, ensuring alignment with the Allocations Policy. Provide advice and seek solutions for customers regarding their housing situations. Deliver an effective and efficient Housing Allocations service to meet the statutory functions of the Royal Borough. Understand and apply homelessness legislation in daily operations. Required Skills & Qualifications: Experience in housing allocations or a similar role ideally within a local authority or housing association. Strong understanding of homelessness legislation and housing allocations policies. Ability to provide high-quality advice and support to customers. Excellent organisational and communication skills. Ability to work effectively in a fast-paced environment. Benefits: Competitive hourly rate. Opportunity to contribute to critical public service functions. Gain valuable experience in public sector housing services. To apply for this Housing Allocations Officer position, please submit your CV

Housing Options Officer Location: Maidenhead (office attendance expected at least 1 day per week) Job Type: Temporary (ongoing until at least May) Hourly Rate: £17.09 PAYE / £19.07 Ltd/Umbrella (if you wish to be considered at a higher rate please advise on your submission, consideration will be made dependant on experience) We are seeking a dedicated Housing Options Officer for our local authority client to play a pivotal role in delivering affordable housing solutions and managing homelessness services effectively. This position requires a strong understanding of viability assessments and involves collaboration with our in-house legal team. The role includes office presence at least once a week and involves phone duty. Day-to-day of the role: Engage directly with customers to understand their housing needs, provide advice, and seek solutions. Deliver an effective and efficient Housing Options, Homelessness Prevention, and statutory Homelessness service. Provide first-class customer service, ensuring high satisfaction by resolving housing issues. Conduct outreach visits at various locations including homes, prisons, and hospitals as per documented procedures. Explore all housing options to prevent homelessness and assess homelessness applications within Part VII of the Housing Act 1996. Provide expert advice to stakeholders and customers, particularly those in the private rented sector, to prevent homelessness. Investigate landlord/tenant disputes, gather evidence, and prepare for potential prosecution if necessary. Manage a personal caseload, maintain detailed records, and meet performance targets and deadlines. Update and record information accurately and timely as required by guidance and established procedures. Required Skills & Qualifications: In-depth knowledge of housing law and a wide range of welfare benefits. Experience in a similar role, preferably within a local government setting. Strong understanding of the rights and obligations of tenants and landlords in the private rented sector. Ability to manage priorities and meet deadlines. Excellent communication skills, both verbal and written. Proficiency in managing detailed casework and maintaining accurate records. Benefits: Competitive hourly rate. Opportunity to contribute to significant community service. Professional development and training in housing and homelessness services. To apply for the Housing Options Officer position, please submit your CV

My primary team are currently working with a fantastic primary school based in Preston. The school are looking to recruit an experienced school administrator to join them after the February half term. The role is working Monday to Friday 8am-4pm although hours are negotiable for the right candidate. The role is graded at level 6 and has the opportunity to go permanent. Knowledge of school systems such as SIMS and Parent Pay are a must and experience in a school environment is essential. We offer fantastic rates of pay as a PAYE candidate along with free CPD. Reed are committed to safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. This post is subject to an enhanced disclosure from the Disclosure and Barring Services.Reed is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.Please note that in line with Keeping Children Safe in Education 2024, an online search will be carried out as part of our due diligence on shortlisted candidates.Rehabilitation The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Information provided by you or the Disclosure and Barring Service will be dealt with in a confidential manner in accordance with the DBS's Code of Practice. You may view the Code of Practice on the DBS website at alternatively a copy is available on request. Lancashire County Council has a Handling of DBS Certificate Information Policy this is available from the recruiting manager to applicants who are asked to complete a DBS application.Lancashire County Council has a Policy Statement on the Recruitment of Ex-offenders this is available to all applicants upon request.

School Receptionist Location: Chatham, Medway Contract: Full-Time, Monday-Friday Hours: 8:00am - 4:00pm Setting: Secondary School Start Date: ASAP or by agreement Are you an organised, friendly, and confident communicator looking for a rewarding role within a school environment? We are currently seeking a Receptionist to join a busy and welcoming secondary school in Chatham . About the Role: Full-time role, Monday to Friday, 8am-4pm Acting as the first point of contact for visitors, students, and staff Managing incoming calls and emails Supporting administrative tasks across the school office Maintaining a professional, calm, and helpful front-of-house presence Ensuring safeguarding and visitor procedures are followed at all times Desirable Experience: Previous experience as a Receptionist or School Administrator (highly desirable) Familiarity with school systems such as SIMS/Arbor (advantageous) Strong organisational and communication skills Ability to multitask and remain calm under pressure Professional, approachable, and reliable What the School Offers: Supportive admin team Training opportunities A friendly school community Competitive pay based on experience

Assistant Director of Finance (Financial Control) Location: City Centre, hybrid with parking! Job Type: Fixed Term, 12 months, Full-time (2 days in the office) Salary: £47,000 - £58,962 Our client seeks to appoint an Assistant Director of Finance (Financial Control) to join their Finance Leadership Team as they move through a period of transformation. This pivotal role involves leading the delivery of key financial control activities, supporting the business, and deputising for the Group Director of Finance, Property, and ICT as needed. Day-to-day of the role: Financial Leadership : Provide direction and leadership to the Finance team, fostering a culture of teamwork and high performance. Month End Processes : Oversee an efficient month-end close across the Finance team and the wider Group. System and Process Improvements : Identify and implement enhancements to financial systems and processes to boost efficiency and effectiveness. Policy Development : Develop and maintain financial policies and procedures to safeguard group assets and manage payroll functions. Audit and Compliance : Lead the audit process, ensuring the timely and accurate production of annual financial statements and compliance with statutory and regulatory requirements. Financial Reporting : Manage the production of financial reports, including balance sheets and cash flow forecasts, to support strategic decision-making. Stakeholder Engagement : Build strong relationships within the business to provide financial control support and insights. Required Skills & Qualifications: 3 Years' post qualified with proven experience in financial management and leadership within a similar role. Strong understanding of financial processes including general ledger, accounts payable/receivable, and payroll management. Excellent ability to develop and implement financial policies and systems. Strong analytical skills and attention to detail. Ability to lead and motivate teams to achieve excellence. Knowledge of statutory and regulatory financial requirements. Excellent communication and interpersonal skills. To apply for this Assistant Director of Finance position, please click apply or contact Laurence at Reed Finance Belfast.

School Office Administrator - Immediate Start Available We are seeking a skilled and proactive individual to join a busy and welcoming school environment in Barnsley. About the School: This is a recently established academy that opened its doors in 2023 and is part of a respected multi-academy trust. It provides a nurturing and inclusive environment for children aged 4-11, with a strong focus on aspiration and achievement for all. The school offers a personalised approach to learning, supporting pupils with special educational needs and fostering a culture where every child can thrive. With small class sizes and a dedicated team, the school is committed to creating a safe, supportive, and engaging atmosphere for both students and staff. About the Role: Full-time position within a dynamic school office team. Immediate start You'll play a key role in ensuring the smooth running of day-to-day administrative operations. What We're Looking For: Previous experience working in a school office is essential. Strong knowledge and understanding of school office systems such as BROMCOM , CPOMS , or similar platforms. Excellent organisational skills and attention to detail. Ability to manage multiple tasks in a fast-paced environment. Professional communication skills and a friendly, approachable manner. Why Join Us? Be part of a supportive team in a thriving academy setting. Opportunity to make a real impact on the efficiency of school operations. Competitive pay and a positive working atmosphere. If you have the experience and skills we're looking for and are ready to start in January (or sooner), we'd love to hear from you!

Maintenance Administrator Ipswich, Suffolk Permanent Full-Time £26,500 - £31,000 Monday to Friday 8am to 5pm A leading property maintenance and building services organisation, known for delivering high-quality work across the country, is looking to expand its team. The company provides a wide range of commercial services including reactive and planned maintenance, electrical and plumbing support, and general multi-trade works. We are seeking a confident and detail-driven Administrator to help keep daily operations running efficiently. This role sits at the heart of the maintenance team, ensuring smooth communication and supporting the coordination of ongoing works. What you will be doing: As a Maintenance Administrator, you will be responsible for keeping workflows organised, maintaining accurate information, and supporting the wider operational team. You'll act as a key link between engineers, clients, subcontractors, and internal departments. Your duties will include: Overseeing and coordinating admin processes for both planned and reactive maintenance tasks Scheduling, allocating, and monitoring jobs through to completion Managing operatives' calendars, workloads, and appointments Serving as the first point of contact for clients, tenants, or residents Maintaining accurate systems, data, and documentation Providing administrative support to supervisors and managers, including reporting Communicating effectively with clients, internal teams, and external partners Identifying issues early and helping resolve them to keep service delivery on track What We're Looking For You'll be someone who thrives in a fast-moving environment and is able to juggle multiple tasks with confidence. Strong communication skills, great organisation, and a proactive approach are all essential. To be successful, you must have: Previous administration experience within construction, maintenance, or a related sector Strong IT skills, particularly in Microsoft Word, Excel, and email systems Excellent communication and customer service abilities Strong organisation and time-management skills A positive, solution-focused mindset The ability to work independently while also being a supportive team player Flexibility to share the on-call responsibilities amongst the team What's in it for you? Full training and supportive working environment Free parking on site Employment Assistance Program Discretionary annual bonus If you are interested in this role, please apply with your up to date CV.

We are seeking an exceptional Head of Implementation to lead the delivery of major estate change projects across the Metropolitan Police Service (MPS) during a period of significant organisational transformation. This is a senior leadership position responsible for overseeing complex moves, restacks, accommodation changes and the rollout of Co-Location Hubs across a high-profile, mission-critical estate. You will act as the expert client, ensuring delivery is safe, efficient and aligned with MPS operational priorities. You will also play a key role in shaping the capability of the Implementation function-professionalising processes, upskilling project managers and driving continuous improvement across the team. Location: Central London Contract: 12 months initially with a potential to be extended Salary: £760 per day Umbrella Department: Property Services Department (PSD) Vetting Requirements: Ideally to have a valid CTC clearance, otherwise you must agree to go through vetting process with MET. Working arrangements: Hybrid working - 2 days WFH Key Responsibilities Lead planning and delivery of complex change programmes, including large-scale moves, restacks, workplace changes and transformation activity across the MPS estate. Oversee creation, refinement and progression of Business Cases , Options Appraisals and supporting documentation through governance pathways. Ensure all implementation activity aligns with the MPS Estate Strategy, operational needs and occupancy requirements. Act as senior expert client , working closely with internal and external delivery partners. Maintain robust control of risks, dependencies, compliance obligations and assurance requirements. Drive cross-directorate coordination across Construction, Facilities Management, Real Estate Management, Engagement and Digital teams to ensure integrated delivery. Provide post-occupancy support to ensure new solutions remain effective and operationally fit for purpose. Lead, coach and develop the Implementation Management team (10-20 resources), embedding high standards, resilience and succession planning. Strengthen evidence-based decision making using data, demand modelling, analytics and financial insights. Produce high-quality reporting and strategic communication for PSD Senior Leadership and governance bodies. About You Essential Experience Proven project leader with substantial experience operating within large, complex, client-side organisations. Extensive background delivering accommodation, property change or workplace transformation programmes across multi-site estates. Strong leadership capability across multidisciplinary teams, contractors and external partners. Deep understanding of MPS structures, governance pathways, user groups and estate operations. Experience writing business cases, undertaking options appraisals and making data-driven decisions. Excellent communication, negotiation and stakeholder management skills, able to influence at senior levels. Confident navigating complex governance and assurance environments (e.g., PIB, MOPAC, IAM). Skilled at managing risk, resolving dependencies and balancing competing priorities in fast-moving environments. Ability to work in fast-paced environments Desirable PRINCE2, APM or similar project management qualification. Experience within policing, public sector estates or mission-critical operational environments. Key Working Relationships You will collaborate closely with: PSD Directors (Real Estate Delivery, Real Estate Management, Operational Support Group, Strategy & Engagement) Programme & Project Leads across Construction and Forward Works Engagement, Data and Analytics teams MPS Borough/Operational Command Units, Specialist Operations External partners including Local Authorities, GLA, developers and consultants Mayor's Office for Policing and Crime (MOPAC) Secretariat and governance bodies Why This Role Matters This is a unique opportunity to influence the future of one of the UK's most complex and high-profile estates. Your work will directly support the operational readiness of policing across London, ensuring officers and staff have the right accommodation, at the right time, in the right place.

Customer Services - Resales and Staircasing Hourly Rate: £16.44 PAYE / £20.79 ltd umb Location: Highbury, London N5 Job Type: Temporary (Immediate start until at least March) Working Pattern: Hybrid (must be in office every Wednesday) Join our Customer Experience team in a pivotal role supporting the Resales & Staircasing team. This position is essential for maintaining high standards in customer interactions and ensuring efficient management of customer queries and database updates. Day-to-day of the role: Act as the first point of contact for customers via phone, managing two team mailboxes. Respond to initial queries from customers in a clear, professional, and friendly manner. Ensure the customer database is consistently updated with accurate and quality information. Provide general support to senior team members. Assist in the delivery of evolving processes through the use of technology to enhance customer service. Handle multiple priorities in a fast-paced environment to meet tight deadlines. Required Skills & Qualifications: Experience in Resales team support and office administration within a customer-focused organisation. Ability to work effectively in a fast-paced environment and manage multiple priorities. Strong commitment to providing excellent customer service to both internal and external customers. Proficient in using technology to improve processes and customer experiences. Excellent communication and organisational skills. Benefits: Competitive hourly rate. Opportunity to work in a dynamic team. Exposure to advanced customer service operations and technologies. To apply for this Customer Services role in Resales and Staircasing, please submit your C