Gatekeeper | part of Cinergy Group
Description Gatekeeper is a SaaS-based, next-generation Vendor & Contract Lifecycle Management (VCLM) & Third Party Lifecycle Management (TPRM) Solution. We help our customers to restore visibility of their vendor contracts, take control of their vendor and contract processes and safeguard compliance of their third parties. Gatekeeper has consistently achieved significant, profitable growth YoY, with ourcustomer base including Ford, The Telegraph, Autotrader, SumUp, Crocs and Funding Circle. Due to our strong global growth and private equity investment fromVista Equity Partners we are looking for a customer-focussed and highly analytical Implementation Consultant to join our talented Professional Services team. As an Implementation Consultant, you will be a trusted advisor to the customer, helping them to succeed with Gatekeeper and ensure they receive maximum value from our solution. You will be responsible for understanding customer requirements, onboarding new customers and implementing features to set them up for successful adoption. You will collaborate closely with Customer Success Managers, ensuring handover points exude confidence that the customer is in the safest hands and with no loss of knowledge. You will play an important role in a close-knit team to create new business processes, uncover opportunities and position yourself for success. Note: This is a fully remote position, open to candidates based in the UK. In this role, you will: Deliver customer implementations: Ensuring customers achieve their agreed implementation outcomes. Migrate data into the Gatekeeper platform. Understand the customer's business process to develop automated workflows. Record the Time to First Value (TTFV) for each customer. Set a high-value tone for the relationship to follow. Optimise the use of AI including research and prompt writing. Act as a subject matter expert of the Gatekeeper platform, turning customer problems into Gatekeeper solutions. Own Customer Satisfaction/Effort Scores for your customers and serve as their internal voice, providing fearless feedback on how we can better serve them to meet their desired outcomes. Identify expansion opportunities, providing upsell/cross sell leads to the Sales team. Identify advocacy opportunities by obtaining public reviews, testimonials and case studies. About you: Are you an experienced customer-focused professional with strong analytical skills? Do you have an incredible ability to listen, understand and implement customers onto a platform? Do you want to work in a fast-moving, fast-growing, fast-talking environment? Do you have what it takes to deliver value over and above expectations on a consistent basis? If this sounds like you then please read on Requirements Extensive experience in end-to-end software implementation, with a proven track record of successfully onboarding new customers onto a SaaS platform. Demonstrable proficiency in configuring and optimising features, including a strong understanding of AI prompting and how to effectively leverage AI tools to maximise value. A genuine hunger to explore new AI advancements and a commitment to staying up-to-date with the latest developments. Expertise in defining, managing, and achieving implementation milestones, including MVP and driving Time to First Value (TTFV), ensuring clear success criteria are met for both the client and Gatekeeper. Strong project management and business analysis skills, capable of meticulously tracking time, reporting progress, identifying risks, and implementing mitigation strategies to ensure projects are delivered within scope and agreed timelines. Exceptional stakeholder management and clear communication skills across all mediums (verbal, video, and written) to effectively align expectations, clarify plans, and secure agreement from all key parties. Proven ability to map data between systems and provide expert guidance on data migration, formats, and quality to optimise platform integration. Experience in workflow configuration and obtaining client approval for automated business processes, including those leveraging AI. A proactive approach to identifying expansion opportunities and contributing to revenue growth and customer advocacy through testimonials and case studies. Familiarity with the Software as a Service (SaaS), recurring revenue business model, and a strong understanding of how Customer Success is key to Life Time Value (LTV). A commitment to continuous improvement of implementation methodologies, documentation, and overall service quality, coupled with providing valuable product feedback. Ability to act as a Subject Matter Expert for the platform, providing best practices and effectively addressing customer queries related to functionality and AI. Comfortable documenting business processes as clear logic diagrams. A curious, adaptable, and enthusiastic individual with a lifelong learner mindset. A nice to have Experience with Vendor Management and Contract Lifecycle Management (CLM) systems. Do not apply for this job if: You are not fanatically focused on supporting customers to consistently exceed expectations. You ever consider mediocrity acceptable. You want to be the smartest person in the (virtual) room. You have an ego bigger than your sense of humour. You have limited interest in AI advancements and you aren't currently integrating the use of AI into your daily workflows What we offer Generous remuneration. Flexible working hours: design your work schedule to match your lifestyle. 100% remote working: live and work wherever you like - no more commutes. Learning & Development opportunities for lifelong learners. Generous holiday policy. Monthly Health & Wellbeing perk to cover health/dental insurance. Free subscription to an online therapy and mental wellbeing platform. Gatekeeper for Good: match funding to support non-profit organisations in your local community. Technology: we provide everything you need to do your best work Gatekeeper retreats. We live by our companyvision and values. If these ring true to you, then we'd like to talk to you. Gatekeeper offers a diverse and multicultural working environment, currently spanning 18 countries. We respect each other's differences and welcome candidates from all backgrounds.
Description Gatekeeper is a SaaS-based, next-generation Vendor & Contract Lifecycle Management (VCLM) & Third Party Lifecycle Management (TPRM) Solution. We help our customers to restore visibility of their vendor contracts, take control of their vendor and contract processes and safeguard compliance of their third parties. Gatekeeper has consistently achieved significant, profitable growth YoY, with ourcustomer base including Ford, The Telegraph, Autotrader, SumUp, Crocs and Funding Circle. Due to our strong global growth and private equity investment fromVista Equity Partners we are looking for a customer-focussed and highly analytical Implementation Consultant to join our talented Professional Services team. As an Implementation Consultant, you will be a trusted advisor to the customer, helping them to succeed with Gatekeeper and ensure they receive maximum value from our solution. You will be responsible for understanding customer requirements, onboarding new customers and implementing features to set them up for successful adoption. You will collaborate closely with Customer Success Managers, ensuring handover points exude confidence that the customer is in the safest hands and with no loss of knowledge. You will play an important role in a close-knit team to create new business processes, uncover opportunities and position yourself for success. Note: This is a fully remote position, open to candidates based in the UK. In this role, you will: Deliver customer implementations: Ensuring customers achieve their agreed implementation outcomes. Migrate data into the Gatekeeper platform. Understand the customer's business process to develop automated workflows. Record the Time to First Value (TTFV) for each customer. Set a high-value tone for the relationship to follow. Optimise the use of AI including research and prompt writing. Act as a subject matter expert of the Gatekeeper platform, turning customer problems into Gatekeeper solutions. Own Customer Satisfaction/Effort Scores for your customers and serve as their internal voice, providing fearless feedback on how we can better serve them to meet their desired outcomes. Identify expansion opportunities, providing upsell/cross sell leads to the Sales team. Identify advocacy opportunities by obtaining public reviews, testimonials and case studies. About you: Are you an experienced customer-focused professional with strong analytical skills? Do you have an incredible ability to listen, understand and implement customers onto a platform? Do you want to work in a fast-moving, fast-growing, fast-talking environment? Do you have what it takes to deliver value over and above expectations on a consistent basis? If this sounds like you then please read on Requirements Extensive experience in end-to-end software implementation, with a proven track record of successfully onboarding new customers onto a SaaS platform. Demonstrable proficiency in configuring and optimising features, including a strong understanding of AI prompting and how to effectively leverage AI tools to maximise value. A genuine hunger to explore new AI advancements and a commitment to staying up-to-date with the latest developments. Expertise in defining, managing, and achieving implementation milestones, including MVP and driving Time to First Value (TTFV), ensuring clear success criteria are met for both the client and Gatekeeper. Strong project management and business analysis skills, capable of meticulously tracking time, reporting progress, identifying risks, and implementing mitigation strategies to ensure projects are delivered within scope and agreed timelines. Exceptional stakeholder management and clear communication skills across all mediums (verbal, video, and written) to effectively align expectations, clarify plans, and secure agreement from all key parties. Proven ability to map data between systems and provide expert guidance on data migration, formats, and quality to optimise platform integration. Experience in workflow configuration and obtaining client approval for automated business processes, including those leveraging AI. A proactive approach to identifying expansion opportunities and contributing to revenue growth and customer advocacy through testimonials and case studies. Familiarity with the Software as a Service (SaaS), recurring revenue business model, and a strong understanding of how Customer Success is key to Life Time Value (LTV). A commitment to continuous improvement of implementation methodologies, documentation, and overall service quality, coupled with providing valuable product feedback. Ability to act as a Subject Matter Expert for the platform, providing best practices and effectively addressing customer queries related to functionality and AI. Comfortable documenting business processes as clear logic diagrams. A curious, adaptable, and enthusiastic individual with a lifelong learner mindset. A nice to have Experience with Vendor Management and Contract Lifecycle Management (CLM) systems. Do not apply for this job if: You are not fanatically focused on supporting customers to consistently exceed expectations. You ever consider mediocrity acceptable. You want to be the smartest person in the (virtual) room. You have an ego bigger than your sense of humour. You have limited interest in AI advancements and you aren't currently integrating the use of AI into your daily workflows What we offer Generous remuneration. Flexible working hours: design your work schedule to match your lifestyle. 100% remote working: live and work wherever you like - no more commutes. Learning & Development opportunities for lifelong learners. Generous holiday policy. Monthly Health & Wellbeing perk to cover health/dental insurance. Free subscription to an online therapy and mental wellbeing platform. Gatekeeper for Good: match funding to support non-profit organisations in your local community. Technology: we provide everything you need to do your best work Gatekeeper retreats. We live by our companyvision and values. If these ring true to you, then we'd like to talk to you. Gatekeeper offers a diverse and multicultural working environment, currently spanning 18 countries. We respect each other's differences and welcome candidates from all backgrounds.
Gatekeeper | part of Cinergy Group
Description Gatekeeper is a SaaS-based, next-generation Vendor & Contract Lifecycle Management (VCLM) & Third Party Risk Management (TPRM) Solution. We help our customers to restore visibility of their vendor contracts, take control of their vendor and contract processes and safeguard compliance of their third parties. Gatekeeper has consistently achieved significant, profitable growth YoY, with ourcustomer base including Ford, The Telegraph, Autotrader, SumUp, Crocs and Funding Circle. Due to our strong global growth and private equity investment fromVista Equity Partners we are looking foran experienced, hands-on and highly collaborative VP of Finance with SaaS-specific finance experience to oversee all of Gatekeeper's financial operations, providing support across areas from accounting and departmental budgets, to banking operations, cash flow and risk management. About the Role Reporting directly to the CEO, this person will be a key member of the Executive Team and hold responsibility for the financial operations for the company. In partnership with management, this person will develop the company's financial plan and reconcile all the potential business directions into a set of key objectives. This role supports business growth through a combination of building best-in-class scalable systems and processes, the application of technology (inclusive of Generative AI) to drive productivity, as well as hiring top-performing employees to support Gatekeeper's scaling and growth. Note: This is a fully remote position, open only to applicants based in the UK. In this role, you will: Drive Financial Leadership - Shape Gatekeeper's financial strategy, focusing on long-term planning, investment decisions, and capital structure optimisation to support the company's growth and sustainability. Own the company's management and statutory accounts and be responsible for introducing robust processes and frameworks Lead financial analysis and share the output with the CEO, Senior Leadership Team and investors, guiding long-term growth plans and pairing with near-term required resources (e.g., hiring which roles / by when) and progress (achievement of critical leading indicator milestones) Oversee day-to-day operations and individuals responsible for: Reconciliation Renewal management Revenue collection Payroll Revenue recognition Collections & Aged Debt Cash flow management Budget & forecasting Manage the relationship with the current outsourced provider of accounting services, overseeing the scope and quality of the output Work as needed directly with our investors to deliver on the appropriate financial reporting requirements Build an in-house Finance team that will support the business as we scale, leveraging AI tooling & enablement software to multiply the efficiency of each team member Ensure accurate financial reporting data Oversee audit and financial risk management Facilitate long-term growth and success as a partner and thought partner in operational and commercial issues, in collaboration with the entire management team (e.g., contract terms, pricing structures, talent investments / enablement). Introduce and oversee industry best practice financial processes using advanced technology to enhance efficiency, accuracy, and compliance Provide data-driven recommendations for short and long-term growth plans Establish and monitor key financial performance indicators that align with Gatekeeper's strategic goals and objectives Maintain a keen understanding of evolving SaaS financial metrics and market dynamics, applying this knowledge to Gatekeeper's financial strategies Requirements An experienced software Financial leader, with a minimum of 3 years' experience scaling SaaS companies Experienced in working in a Private Equity environment, including leading board interactions Demonstrable experience as a senior leader within a successful Finance team Fluent in SaaS financials and metrics Experience in scaling SaaS companies from $10m in ARR to $30m and beyond Familiar with multi-currency and multi-jurisdictional considerations in Finance and Operations Maintains a 'hands-on' approach, taking ownership of key workstreams and processes A natural team player and lifetime learner Proactive in seeking solutions, driving innovation and implementing change Someone who loves solving complex problems Highly analytical and detail-oriented An excellent communicator, spoken and written Able to work with an agile, highly distributed team Have a sense of humour and lust for life What we offer 100% remote working: live anywhere in the UK, no offices and no commute Generous annual leave allowance Comprehensive benefits package including: Private health cover Company pension scheme Life Assurance Group Income Protection Learning & Development opportunities for lifelong learners Technology: we provide everything you need to do your best work Gatekeeper for Good: Match funding to support non-profit organisations in your local community Gatekeeper retreats We live by our company vision and values. If these ring true to you, then we'd like to talk to you. Gatekeeper offers a diverse and multicultural working environment, currently spanning 15 countries. We respect each other's differences and welcome candidates from all backgrounds.
Description Gatekeeper is a SaaS-based, next-generation Vendor & Contract Lifecycle Management (VCLM) & Third Party Risk Management (TPRM) Solution. We help our customers to restore visibility of their vendor contracts, take control of their vendor and contract processes and safeguard compliance of their third parties. Gatekeeper has consistently achieved significant, profitable growth YoY, with ourcustomer base including Ford, The Telegraph, Autotrader, SumUp, Crocs and Funding Circle. Due to our strong global growth and private equity investment fromVista Equity Partners we are looking foran experienced, hands-on and highly collaborative VP of Finance with SaaS-specific finance experience to oversee all of Gatekeeper's financial operations, providing support across areas from accounting and departmental budgets, to banking operations, cash flow and risk management. About the Role Reporting directly to the CEO, this person will be a key member of the Executive Team and hold responsibility for the financial operations for the company. In partnership with management, this person will develop the company's financial plan and reconcile all the potential business directions into a set of key objectives. This role supports business growth through a combination of building best-in-class scalable systems and processes, the application of technology (inclusive of Generative AI) to drive productivity, as well as hiring top-performing employees to support Gatekeeper's scaling and growth. Note: This is a fully remote position, open only to applicants based in the UK. In this role, you will: Drive Financial Leadership - Shape Gatekeeper's financial strategy, focusing on long-term planning, investment decisions, and capital structure optimisation to support the company's growth and sustainability. Own the company's management and statutory accounts and be responsible for introducing robust processes and frameworks Lead financial analysis and share the output with the CEO, Senior Leadership Team and investors, guiding long-term growth plans and pairing with near-term required resources (e.g., hiring which roles / by when) and progress (achievement of critical leading indicator milestones) Oversee day-to-day operations and individuals responsible for: Reconciliation Renewal management Revenue collection Payroll Revenue recognition Collections & Aged Debt Cash flow management Budget & forecasting Manage the relationship with the current outsourced provider of accounting services, overseeing the scope and quality of the output Work as needed directly with our investors to deliver on the appropriate financial reporting requirements Build an in-house Finance team that will support the business as we scale, leveraging AI tooling & enablement software to multiply the efficiency of each team member Ensure accurate financial reporting data Oversee audit and financial risk management Facilitate long-term growth and success as a partner and thought partner in operational and commercial issues, in collaboration with the entire management team (e.g., contract terms, pricing structures, talent investments / enablement). Introduce and oversee industry best practice financial processes using advanced technology to enhance efficiency, accuracy, and compliance Provide data-driven recommendations for short and long-term growth plans Establish and monitor key financial performance indicators that align with Gatekeeper's strategic goals and objectives Maintain a keen understanding of evolving SaaS financial metrics and market dynamics, applying this knowledge to Gatekeeper's financial strategies Requirements An experienced software Financial leader, with a minimum of 3 years' experience scaling SaaS companies Experienced in working in a Private Equity environment, including leading board interactions Demonstrable experience as a senior leader within a successful Finance team Fluent in SaaS financials and metrics Experience in scaling SaaS companies from $10m in ARR to $30m and beyond Familiar with multi-currency and multi-jurisdictional considerations in Finance and Operations Maintains a 'hands-on' approach, taking ownership of key workstreams and processes A natural team player and lifetime learner Proactive in seeking solutions, driving innovation and implementing change Someone who loves solving complex problems Highly analytical and detail-oriented An excellent communicator, spoken and written Able to work with an agile, highly distributed team Have a sense of humour and lust for life What we offer 100% remote working: live anywhere in the UK, no offices and no commute Generous annual leave allowance Comprehensive benefits package including: Private health cover Company pension scheme Life Assurance Group Income Protection Learning & Development opportunities for lifelong learners Technology: we provide everything you need to do your best work Gatekeeper for Good: Match funding to support non-profit organisations in your local community Gatekeeper retreats We live by our company vision and values. If these ring true to you, then we'd like to talk to you. Gatekeeper offers a diverse and multicultural working environment, currently spanning 15 countries. We respect each other's differences and welcome candidates from all backgrounds.