Pertemps

Logistic Administrator - Aylesbury Pertemps Aylesbury is currently recruiting for a logistics administrator to join our Logistics client based in Aylesbury. Hours: 8:00am-5:00pm Salary: £26,000 Duties: Processing client's orders via in in-house system Answering client's enquires via email and telephone Chasing PODs, deliveries, and couriers Being the main point of contact for nationwide clients Dealing with any shipping-related paperwork Working closely with internal departments and teams Requirements: Strong administration experience Great Customer Service experience Computer literate and able to use internal CRM systems and Microsoft packages Being able to speak Romanian or Swedish is an advantage If you would be interested, please apply, or call Corinne at Pertemps Aylesbury.

Pertemps are seeking 2 x Warehouse Operative for an immediate start with a client based in Thame on a Temp to Perm basisDuties:Picking & Packing or working within Dispatch or Return's areaUsing Scanners and Warehouse management systemRe labelling as and when requiredWorking towards set KPI'sOngoing role Monday to FridayImmediate startMonday to Friday: 8am - 5:3pmPlease apply with an updated CV or call for more information

Consultant Gastroenterology-Competitive hourly pay rates-Yorkshire and the Humber Grade and Specialty: Consultant Gastroenterology Location:Yorkshire and the Humber Pay: Competitive hourly pay rates Client: NHS Start Date: ASAP Hours: Full-time 40hrs per week Duration: 3 months with a view to Extend Requirements: - Must hold GMC Licence to Practice - Right to work in the UK - Relevant previous experience working in this type of position We are seeking to appoint an experiencedConsultant Gastroenterology to work with our client based in theYorkshire and the Humber Successful candidates will receive second to none one-on-one care from one of industry leading specialistGastroenterology Recruitment Consultants to find the perfect role for you while achieving you the highest possible pay rates. Whether you're looking to work closer to home, broaden your horizons at a new Hospital or simply feel you can achieve a higher pay rate, our dedicated recruitment consultants proactively seek out the perfect job, catering to your exact requirements. If you're seeking a job in a different part of the UK, please get in touch as we have a huge range of vacancies scattered throughout the UK. Why work for Pertemps Medical? Pertemps Medical have been placing locum doctors for over 20 years! We work with every hospital in the UK Renowned for paying the best rates in the market One-on-one care from an industry leading recruiter who specialises in your grade and speciality Support with the Appraisal & Revalidation process Offer of CPD accredited training which can be used as part of the yearly Appraisal Over 20,000 vacancies available every month If you're interested in hearing more about how we can help you achieve your dream job, get in touch today on: Tel: Email: REFER A COLLEAGUE AND GET PAID FOR IT! Check out our brand-new locum doctor referral scheme below: Refer SHOs Refer 1 x Doctor and receive £250 after 6 weeks worked Refer Middle Grades Refer 1 x Doctor and receive £300 after 4 weeks worked Refer Consultants Refer 1 x Doctor and receive £750 after 3 weeks worked We allow unlimited referrals! Why not give us a call today? Call us : We look forward to hearing from you soon. Pertemps Medical

Trainee Legal Executive Salary: £17200 Ipswich My client in Ipswich is seeking a Trainee Legal Executive to join their existing team. This is a exciting opportunity to commence your career within the legal field. The ideal candidates will either have a genuine interest in Law, a background within Insurance or a Law degree or A Level Law click apply for full job details

Transport AdministratorSalary £20,000Location: RugbyShifts: Rotating Shift Pattern - 7am to 3pm, 9-5pm 11-7pm - Monday to Friday.Seeking a strong Administrator to work with the Transport team. The ability to deal with data entry, therefore experience of Excel will be required. Full training will be given on all other areas of the role.OverviewTo effectively cooperate with the Administration Manager and Supervisor and support the Planning operation in all transport related processes, communication and monitoring activities.In addition, you will be required to support operational customer queries and investigations, as well as operational analysis and reporting, along with overall relationship activities with vendors, hauliers and partner sites.Please contact Ruth on for further details.

Transport Planner/Analyst Birmingham £30-34,000 + Bonus, Pension, Health Insurance and more Monday to Friday 8.30-5pm Opportunity for Hybrid working once trained Overview My client is seeking a EU Transport Planner with advanced excel to work within the operation. Ideally with EU experience however will consider UK also click apply for full job details

Sales Advisor required for a full time, permanent role in Bridgwater, TA6 £21,000 per annum plus uncapped commission OTE of £28,000 - £30,000 pa Located in East Quay area of Bridgwater 42.5 hours per week Working on a 3 week rota - weeks 1 & 2 Monday to Friday, Week 3 is working both Saturday and Sunday with 2 days off in the week 31 days holiday per annum, including bank holidays About the job No cold calling! Responding to general inbound queries Showing prospective clients around units General administrative tasks The right candidate Excellent communication skills Proficient with all Microsoft office packages Previous experience in a similar role - any role in inbound or outbound sales To find out more, please apply online or contact Pertemps Bridgwater office and speak to Richard Dearsley

Job Summary You will configure and deliver an exciting online transactional services project, which will unveil fresh methods for data collection. Using your gravitas and people skills, as a Digital Project Manager you will define and establish Agile project operations and a project team. Company information A public sector body providing frameworks to employers and trustees. The body plays a crucial part in the employment industry and employs 800+ members of staff, embodies principles of diversity and inclusivity at its core. Job role The Digital Project Manager role will work to Scrum and Agile methodologies and carry out the following duties: Define and set out project governance, identifying project stakeholders in the process. Use your management nous to lead project operations - act as the Scrum Master while taking charge of Project Controls. Document Project Initiation Document (PID) and agree terms with stakeholders. Work in conjunction with Product Owner/Business Lead and Project Management Office, building a collaborative relationship Deploy vigilance when overseeing project spending with the finance team Work to regulations set by the Government Service Standards and Technology Code of Practice Required attributes Digital Project Manager experience in the public sector, preferably within government Demonstrable experience managing Agile project operations, providing success in terms of timing, costs and quality A track record as a Digital Project Manager on digital projects, with experience working in accordance with Government Service Standards and Technology Code of Practice. Time-served ability to document business cases and structure and deliver projects Skills in conflict resolution, and the diplomacy to manage stakeholders with differing views A wealth of experience in managing dependencies, risks and issues among government stakeholders Promote and champion Agile practices throughout project This is a great chance to flex your creative skills on a project which will really make a difference and boost your CV in the long-run.

Job Role :- Assembly Technician Location :- Runcorn, Cheshire (WA7 1QT) Salary : - £9.43 p/h Hrs :- Mon - Fri 09:00-17:00hrs Duration :- Temp to permanent (subject to performance and attendance) We are currently recruiting for an experienced Electrical Assembly Technician for our prestigious client who are a leading Manufacturing & Development business in speciality, high spec security components for high profile contracts within the various industries. Duties Include :- Perform detailed tests on circuit boards. Visual inspection of parts against a failure catalogue. Conduct basic fault finding on circuit boards and other electrical components. Perform detailed tests on electro mechanical products Repair boards and complete systems down to individual component level. Complete relevant paperwork and record data where necessary. Adhere to all site Health & Safety procedures at all times. Ensure that work are is clean and tidy at all times to ensure a hazard free environment is maintained. Identify process improvements to achieve production targets. Skills Required :- Electrical Qualification i.e. NVQ/HNC/HND is advantageous, however not essential Previous experience working with an Assembly/Manufacturing/Production environment is essential. Previous experience in soldering through hole components and surface mounts would be ideal Excellent abilities to follow plans with manual dexterity Must be an excellent communicator and a good team player

Would you like to work and develop your career in one of the UK's leading Banks? Currently we are recruiting for roles in the Swindon Branches. Customer Service Advisor Great opportunities are available to work for one of the UK's leading banks with full training provided for candidates with the right 'can do' attitude. If you are looking to further your career within customer service or to gain skills within a new industry then this could be the right role for you. What will I be doing? On a day to day basis you will take incoming calls from customers regarding their general banking questions, such as; Direct debit queries, updating of personal details, payment queries, mobile banking queries, online banking queries and payment transfers to name a few. Key Tasks: Contact centre role answering inbound calls Completing authentication process for compliance Dealing with customer queries High volume inbound calls You will have a range of challenging conversations and be able to be robust to deal with such queries To represent the brand in a fair and positive manner Please note that the working hours are 8am - 8pm 5/7 days per week. Weekend work will be adhoc with no more than 8 weekend working days over a 12 week period (4 full guaranteed weekends off in every 12) What we need from you: Full training will be provided for these roles, however, candidates do need to demonstrate the following skills to be suitable: Customer Service experience Computer literate (a good understanding of MS office packages along with email accounts) Digitally aware and able to use and navigate Mobile Apps The Ability to multi task Good attention to detail An Excellent telephone manner Be able to show Empathy towards our customers during your calls The ability to help others and problem solve A positive "can-do" attitude The drive to learn and complete tasks during training in order to demonstrate progress Please note that successful candidates will be required to complete background screening checks to be considered for work assignments including criminality and credit checks. Full details will be provided during the recruitment process.

Pertemps are currently working with our client who are a medical device manufacturer based in Sheffield. We require production operatives to work: 07.30-16:15 Mon-Thu and 07:30-12:00 Fri - 37.5 hours per week Pay: £10.00 per hour, depending on experience. Overtime paid at premium rates. Benefits: Free onsite parking Good transport links - close to tram/bus/train/motorway Permanent positions available Pension scheme 24 days holiday + 8 statutory holidays Opportunities for career progression Duties and responsibilities: Assembly of walking aids (e.g. frames and crutches), mainly supplied to the NHS. Be a flexible and reliable member of the production team. Follow all management instructions and site rules, including work instructions, health and safety procedures, and quality standards. Requirements: Experience of production/assembly work preferred, but not required as full training will be given.

I am currently looking for an Administrator to work for a fun friendly company in Clifton Hours of work are Monday - Friday 9am - 5pm Salary £21,000 This is a great opportunity for someone who would like a career within recruitment as you will be able to progress 3- 6 months As the Administrator you will be the main hub of the team you will answer all the phones, add bookings to systems, Fill bookings on system Make tea for the team they are not fussy with their tea at all ! Scanning and filing, Post adverts. Text to candidate re their timesheets This is a great opportunity ! If you are interested please click APPLY

Legal Team Secretary £34,000-36,000 plus excellent benefits A modern, progressive, and commercially oriented International City legal services business urgently need to recruit a Team Secretary to join their corporate division to work initially on a 6-month contract. What do the company do This client's legal practice spans to a wide range of industry sectors and is broadly split into two discrete areas: insurance and corporates. Working on both contentious and non-contentious matters, their clients range from large multinationals to growth UK corporate firms and other professional practices and include many household names. Business Services at this client Enjoy being part of a collaborative and creative environment, which is flexible, transparent, and friendly. The company value their business services teams and recognise that individual contributions at all levels are essential to the success of the company. Role Overview To provide high-quality and efficient legal Secretarial support to the Commercial Management and MIPTOC team. The role requires a confident resilient individual that is used to working within a demanding Key internal relationships Partners, fee earners and secretarial colleagues across the Commercial Disputes Group. Reporting Line The role will report to the Head of Practice Services Duties and Responsibilities include but not are limited to the following: Organisation: " Diary management of fee-earners as required, using own initiative to arrange meetings and conference calls " Checking of fee-earner e-mails as required in their absence, responding where able " Booking video/conference calls, meeting rooms and required refreshments, and making lunch and dinner reservations " Making simple travel arrangements as required e.g. booking train tickets and collating itineraries " Handling telephone enquiries in a professional and polite manner, taking accurate messages, and following up on any agreed actions " Managing the workflow to DPC, Reprographics etc. as required; proactively taking steps to ensure work is returned within required timescales " Amending and formatting agreements/documents as required " Short pieces of copy-typing and digital dictation as required " Carrying out PDF to Word conversions and vice versa " Collating all indexing on legal documentation and setting up files as necessary " Production of short, less complex PowerPoint presentations as required " Proof-reading of all documents to ensure the delivery of work of the highest quality " Any general correspondence as may be required from time to time Support of other functions/activities: " Insertion of business contact cards into Outlook and InterAction " Processing fee-earner expenses on Chrome River in a timely manner Knowledge, skills, and experience Experience: " Previous experience of working within a busy Corporate /Professional Service or legal environment is essential " Excellent client care skills - the ability to deal with queries from internal and external clients in a professional and polite manner " Excellent organisational skills - the ability to take responsibility for own tasks and prioritise work in a calm and efficient manner " Demonstrate proactivity and the ability to work on own initiative " Highly developed time management skills - the ability to work to very tight deadlines while maintaining a high standard of accuracy " Highly developed communication skills - the ability to communicate in a confident and professional manner with people at all levels within the business " Demonstrate flexibility/adaptability in meeting internal and external clients' demands - in both the nature of the work undertaken and working additional hours as required to complete the task(s)

Pertemps Southampton are looking for Driven C1 7.5t Drivers to join our team NOW! For twelve consecutive years Pertemps has been named by the Sunday Times as one of the 100 Best Companies to Work For in the UK. With a dedicated team of professional and experienced Consultants behind you, the sky's the limit! Decide what you do and when you do it! We offer Temporary or Permanent roles - At Pertemps we are pround to champion some of the best and most Competitive rates in the country. All set with our Drivers in mind. **STRICTLY PAYE** - £13.00 - £18.50 All Candidates must have: - Valid UK Driving Licence (Max. 6pts) - Valid CPC/Digi Tacho - NEWLY QUALIFIED DRIVERS WELCOME! - Safety Boots & High Viz (Provided if needed) Apply online or contact the Southampton team directly - LET'S GET ROLLING!

COMMUNITY PSYCHIATRIC NURSE(CPN) - SURREY Are you a CPN with a skill set within Mental Health wards? Would you like to become a locum for a number of large NHS Hospitals & communities in and around Surrey? If YES, then we want to hear from you! Pertemps Medical Professionals are currently looking for CPN's with Mental Health Experience, to work for the NHS within the Surrey region. You will be working Day Shifts(37.5 hours per week). Immediate starts are available and you will receive competitive rates of pay! As one of the UK's leading NHS Framework Supply Agencies and Approved suppliers to all the Major NHS & Private Sector Hospital Groups, we have an unprecedented selection of roles available. If you cannot commit to a full locum role but are looking to cover vacancies on an ad-hoc basis then we still want to hear from you. Nurse Requirements: • Registered Nurses • Mental Health Experience • NHS/Private Sector background • NMC registration required • Right to Work in the UK • Available for a three month contract(with view to being extended) • Able to work Day Shifts (variety of rotas) • Car Driver Why should you become part of the Pertemps family: Mental Health Nursing job roles across the UK Fast track registration Your own dedicated recruitment consultant Generous referral scheme Flexible work options Choice of part-time or long-term assignments Great selection of Permanent roles Assistance with arranging accommodation Ongoing support with CPD, Revalidation and Mandatory Training True 24/7 on call service If this sounds like the role for you then please call Patrice on option 1 or alternatively click apply now!

Job Title: Design Engineer Location: Runcorn (WA7 3BE) Salary: £35,000 - £40,000 per annum (DOE) Shifts : Mon- Thurs 08:30 - 16:45, Friday 08:30 - 15:30 Contract Type: Permanent The Company We are currently recruiting for an experienced Design Engineer for our client who specialise in engineering high precision components for high profile contracts within the Automotive industry. You will be part of an existing, highly experienced fast-moving department where you will take part in the product design, prototype build and supplier development through to program launch. This is an ideal opportunity for someone with ambition to progress within a highly reputable global company. As the Design Engineer, your duties will be: Take a hands-on problem-solving approach to product design complications by utilising engineering principles/theories, tools, data and software to overcome product design issues and test failures. Work with customer to understand application and special requirements. In involved in the product design processes to product build through to product launch/production. Make calculations to establish acceptable standards of performance, selection of materials and assembly process. Create 3D models of valve components and valve assemblies in ProEngineer. Generate drawings with dimensioning and tolerancing. Review all drawings and specifications. As the Design Engineer will hold the following skills and experiences: Must have a degree within a Mechanical design/Engineering discipline. Previous working experience in a similar role ideally from a heavy Manufacturing/Engineering environment. Knowledge of Engineering drawing practices and Geometric, Dimensioning and Tolerancing. Proficient with 3D CAD. Excellent interpersonal skills with the ability to confidently liaise with customers. Committed, hands on attitude with a positive drive.

HR Coordinator - Fixed Term Contract for 12 months The Company Leading UK Automotive company have a brilliant opportunity for a HR Coordinator to join their successful business. This is a 12 month contract for maternity cover, based in Central Bristol, and close to Temple Meads, and Bus transport links. This is an office based role, situated in very nice, modern offices with social distance measures in place. The salary is circa £35,000 per annum (depending on experience). Working hours are full time - 37.5 hours per week, Monday - Friday 09.00 - 5.00 pm. Other benefits include, 21 days annual leave per annum + Bank Holidays, pension scheme (3% employer contribution, 5% employee contribution) and full induction and training. The Role As part of a small HR team of five, our client is looking for an individual who will enjoy a varied HR Coordinator role, and will be flexible in their approach. Duties include: - assist with employee relations matters, e.g., preparing documentation/letters and taking minutes for matters relating to TUPE transfers, redundancies, sickness absence, performance management, investigations, disciplinary, grievances and appeals; - monitor and manage employee's documentation throughout their probationary period; - prepare and manage variation letters, when employees change their terms and conditions of employment; - manage employment checks for new entrants, ensuring they have the right to work in the UK; - enter and monitor sickness absence and annual/other leave data; - manage the administration for employees who leave the company and analyse their feedback; - learn and act as back up cover for the company's complex internal payroll process; - assist with the production of induction packs/documentation for new employees; - be the first point of contact resolution for employees when they have HR related queries; - manage processes related to company vehicles, e.g. checking driving licences, dealing with any speeding/parking fines, producing parking permit letters, etc - provide employment and tenancy references for employees; - enter and maintain employee data on the HR Information System; and - produce reports and manage/maintain filing for the department. The Person The ideal candidate will have experience of working in a fast paced HR role within a blue collar environment, with advisory/internal consultancy experience and experience of managing employee relations cases. You'll have some understanding of employment law and discriminatory matters, have the ability to deal with confidential/sensitive information and be customer focused as you'll be dealing with queries from a wide range of employees (face to face, on the phone or by email). Highly developed organisational and prioritisation skills are a must, together with an ability to analyse data and to deliver high quality results. Desired personal attributes are accuracy, paying attention to detail, resilience, being a good/confident communicator and a caring and willing team member. Preferably you'll have completed or are working towards CIPD Level 5 or higher or you'll be educated to A level standard with a general experience and competence to this level. Please click on apply if you are interested in being considered or call Sophie or lucy on to discuss further.

Pertemps are working with an extremely professional education establishment based in Sheffield who require a Senior Catering Assistant with a Level 2 in Food Safety to provide table services for 30-50 covers daily as part of a service Team, this will be working for a newly opened venue and will be serving a contemporary style of brunch/lunch. Purpose of the role: To provide a high quality, customer focused service, supporting the wider Corporate Operations with a range of operational and administrative processes. To work as part of Corporate Operations, supporting the wider team to deliver an integrated service. Professional Services Generic Responsibilities To deliver customer service excellence, ensuring consistency and accuracy in accordance with relevant systems, processes and regulations. Support service development and innovation; gather information on the impact of services and customer feedback to inform continuous improvement. Working collaboratively across Professional Services, to provide consistency and a high quality of service provision; liaise with colleagues; share information and participate in meetings, as required. Embody the clients values both within and outside the organisation, role modelling behaviour and supporting equality, diversity and inclusion. Work flexibly in service delivery across Professional Services to accommodate peak periods and adapt to changing demands. Provide operational support to the clients annual programme of activities, e.g. Open Days. Support the culture and vision of Professional Services, demonstrating a commitment to ongoing personal development. Role Specific Responsibilities To provide straight forward guidance to staff, students and visitors, in relation to products and services available, adhering to service standards; signposting and escalating more complex queries where required. To undertake general administration across the service area and ensure the effective use of electronic systems, record keeping within an agreed framework e.g: use of cash handling procedure to record sales, cash up till systems and check and record floats and Safe contents. administer systems of operation e.g. create and place orders with suppliers, check deliveries and collect invoices, stock maintenance and rotation. set up and deliver events, conferences and other related activities as required. To provide an integrated, consistent model of customer support, working in collaboration with other colleagues, to ensure the delivery of identified objectives and efficient service provision, e.g.: prioritise own day-to day workload/work schedule and ensure that all duties are covered deliver hospitality in line with customer requests; work on all aspects of preparation and service of hospitality functions, conferences and corporate events. To provide practical support in the upkeep of the surrounding environment e.g ensuring: availability and accessibility of information and equipment e.g. stock maintenance, sorting and replenishment damaged stock/equipment is reported and/or repaired food and other services are presented in line with agreed service standards, the physical space is clean and tidy To undertake physical activities as appropriate to the role i.e. opening, lifting and carrying boxes; organising/ shelving resources; use of equipment (e.g. trolleys). To ensure that Health and Safety guidelines are followed, assisting as necessary in the prevention of accidents/ incidents by appropriate reporting and carrying out relevant risk assessments e.g; ensure that all activity and areas meet Food Safety Standards and that temperature controls and cleaning rotas are adhered to at all times in line with COSHH Regulations. To maintain confidentiality and treat sensitive issues with appropriate tact and diplomacy Occasionally supervise staff/seasonal workers through induction and ongoing day to day support with training, reporting absences and any holiday cover requirements The above list is not exhaustive and, as such, it is expected that you will be responsible for related issues commensurate to the level of the role. Experience of carrying out administration/ sales activities including cash handling and cashing up, checking floats and reporting discrepancies. Creating food and stock orders. Experience of supporting conference, hospitality and corporate events Experience of working in a professional/ customer focussed environment Dealing with customer issues, answering standard queries and signposting/ escalating as appropriate. Knowledge and experience of retail sales, merchandising and giving advice on dietary and allergy requirements. Knowledge of Food Hygiene, the safe use of Chemicals in line with COSHH guidelines. Proficient in the use of computerised tills and cashless and card payment systems (e.g. EPOS.). Willingness and ability to work shift patterns including night and evening shifts

Knowledge Research and Information Specialist Hybrid or remote working arrangement available! The firm Working for a vibrant, diverse and inclusive international law firm who very much focus on the wellbeing of their staff. The location of the office is central Bristol and close to train and bus links, hybrid or remote working arrangement available if preferred. Full time Monday - Friday 09.30 - 5.30 pm. Very competitive basic salary on offer and a full, phenomenal benefits package that covers health, wellbeing and family-based rewards, as well as many discounts and wealth-related benefits. The Role Working as part of the Knowledge Research Services team, you will assist in the delivery of the legal research service across the firm to provide support with client matters and business development activities. The role will require a proactive approach and engagement with lawyers and business services staff across the firm. You will be supporting the Legal Research, Training and Resources Team Leader with managing the firm's resources by undertaking activities such as negotiation and renewal of subscriptions, evaluating usage of online products, monitoring and purchase of new resources, cataloguing, invoice processing, reviews of library stock and ongoing monitoring of budget. To be successful in this role you will need: - A degree or post-graduate qualification in a library or information related discipline is essential. - Proven experience in an Information Services or a related discipline is essential, including knowledge of key legal resources. - Experience of library resources management including evaluation, purchasing, cataloguing, renewals and archiving. - Strong numeracy and budgeting skills and familiarity with procurement processes. - Strong negotiation skills and experience of negotiating online contracts. - Excellent understanding of information and knowledge resources, databases and associated technology. - Excellent IT skills and strong knowledge of Excel and the Microsoft Office suite is essential. - Extensive knowledge of key legal and business research databases and an excellent ability to search across publicly available sources. - The ability to use and review core internal data sources. Please click apply if you are interested, or call and speak to Lucy or Sophie for further information.

Who are we? We're the UK's largest water provider, with over 15 million customers to serve every day. Water is essential to daily life, and that means our business is always open. We make a difference daily to millions of customers by supplying 2.7 billion litres of water to around 10 million homes. Our main role is to ensure customers can turn on the tap and get world-class drinking water 24/7. We also safely transport and treat waste, returning it back to the environment. About the role: As part of the larger Customer Experience team for Property Searches, you will be a recognised customer champion. You will be responsible for inbound and outbound correspondence verbally and written in relation to Property Searches invoices and payments. The aim is to provide an excellent customer experience whilst meeting agreed on business performance goals in telephony, online support, credit and debt management, billing operations and operational investigation. This role is a 12-month FTC contract based in central Reading. What you'll be doing : Actively contact customers with overdue invoices by telephone and email. Deliver the customer experience required in meeting the process and standards agreed Allocate payments and investigate billing queries. Identify issues for escalation to line management, having followed appropriate approaches to resolve the issue firsthand What we're looking for: A professional individual with the resilience to deal efficiently and effectively with customer queries and complaints Provide front line customer service to Property Searches customers Good written and verbal communication in order to deal with our customers both on the telephone and via online methods like email or webchat Proactively looking for opportunities to develop and improve processes in order to provide the best service to our customers Numerate, analytical and confident at dealing with credit control as an element of this role will also entail debt recovery and debt management Proficient in word and excel and have a good understanding of billing systems Here's why you should join us! This is an opportunity that will develop and articulate your professional communication skills. Dealing with solicitors and specialist conveyancing customers you will be in the front line representing Thames Water Property Searches and ensuring that you deliver exceptional customer service. We're proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we are moving to a hybrid approach where we will provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process. Thames Water is a rewarding and diverse place to work. If you join us, you'll enjoy our flexible working arrangements and be supported with progression and development opportunities. We're proud to be a Stonewall Diversity Champion, Disability Confident Leader, Times Top 50 Employer for Women, Race at work charter signatory and Carer Confident great place to work. We also support local events and charities. Our competitive salary package includes an excellent contributory pension, 24 days holiday per year, increasing with length of service, access to money-saving and benefits schemes and much more! You can find our more in our working for us section of our website.