Cyngor Caerdydd/Cardiff Council

ICT is part of the Council's Customer and Digital Services Directorate. Its primary functions are to provide high quality IT systems, support and maintenance across the organisation; to provide strategic advice and guidance to the service areas and their directorates; to contribute to the delivery of the Council's Digital First approach. The Service Desk Enterprise Systems and Data teams responsible for the development, support and maintenance of both in-house developed and 3rd party applications ICT Services teams delivering network, server and end user computing services Security and Compliance Enterprise Architecture About the job The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there is a strong adoption of Chromebooks and iPads along with both Google and Microsoft cloud-based service offerings. You would be joining an enthusiastic and ambitious team with opportunities to work with a range of cutting edge technologies. You will have access to a diverse range of learning opportunities to enable you to develop your career path as well as access to regular performance and development reviews. Main Duties and Responsibilities Enhance and maintain end user computing services to meet the needs of the council, the local education authority and individual schools. Investigate and diagnose complex problems, deliver solutions and maintain overall infrastructure performance. Identify and investigate opportunities to improve service delivery and, where necessary, work to deliver new or enhanced solutions. Work with the Technical Infrastructure Manager and the wider Schools ICT Support Service to identify upcoming projects, assist in the management of the project and coordinate, align and manage resources to ensure successful project delivery. Support and contribute to service improvement activities and initiatives. Conduct performance management of the existing end user computing infrastructure. Advise and guide in the planning phases of ICT projects to ensure that end user computing requirements are considered in the overall specification. Conduct tests of hardware and software using defined procedures and diagnostic tools. Take personal responsibility for own health and safety and promote compliance ensuring a safe working environment. Monitor and take action to ensure performance of the service meets objectives, targets and quality standards. Respond to incidents and requests, including tickets logged via the ICT Service Desk, ensuring relevant prioritisation and detail to allow effective investigation and resolution and ensure SLAs are met. Develop relationships with technical and support staff to ensure systems and information requirements are specified and delivered. Actively participate in service improvement events. Mentor other team members and promote knowledge sharing and skills transfer. Maintain effective relationships with all technical and support staff to ensure systems and information requirements are specified and delivered. Provide management information, as required, and collaborate with key stakeholders regarding operational performance. Develop, review and maintain service plans, policies, processes and procedures. Support and contribute to service improvement activities and initiatives. Contribute to the Service's performance, objectives, targets and achievement of quality standards. What We Are Looking For From You Proven delivery of excellent customer service. Practical understanding of user experience and requirement analysis and the ability to identify user objectives for systems, products or services and define and implement the required solutions. Experience of problem management and proven ability to investigate and resolve problems in systems and services, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incidents. Practical experience of managing, troubleshooting, customising and deploying current Microsoft Windows operating systems, Microsoft Office suites including Microsoft 365 and Microsoft Azure. Demonstrable experience researching new technologies and, where appropriate, identifying opportunities to introduce and implement new technologies to enhance service delivery. Excellent knowledge and understanding of end user computing and IT infrastructure and practical experience supporting enterprise IT environments. Additional information We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

The Managed Accommodation Service forms part of the Specialist Housing Section and provides High quality, long term affordable accommodation to those that have faced or experienced homelessness. Through multiple locations across Cardiff, site management deliver the following provisions: Dedicated housing management service Repairs and maintenance service Support Services The service is a new way of meeting the needs of those who require accommodation, creating an exciting opportunity for individuals to join the team as the service develops and grows in the future. About the job We are recruiting for a Senior Managed Accommodation Service Officer. The post holder will be responsible for the delivery of Managed Accommodation Services and will have line management responsibility for a staff team. The Senior Managed Accommodation Service Officer will be responsible for: Managing properties within the Council's Managed Accommodation service, offering accommodation over multiple sites. Managing and coordinating the health and safety of the Managed Accommodation sites and other supported accommodation services. Accommodating service users, with a range of support and managing staff members. Management and control of the service budget. Involved in the development of new accommodation and sites. What We Are Looking For From You The successful candidate should be able to demonstrate experience of managing Accommodation sites and have a sound understanding of delivering Support Services within a Multi-disciplinary context. You will be a driven person, showing a commitment to the service with the ability to foster positive relationships with partner organisations. Management of health and safety within residential buildings or a similar environment would be advantageous. The post holder will be expected to maintain and develop their knowledge regarding legislation and introduce new initiatives and procedures to drive forward standards across the service. Additional information This post is subject to Disclosure and Barring Service Enhanced checks. This role will form part of on call rota, outside of normal office hours. A full and valid driving licence and access to own vehicle is an essential requirement of this role. This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. You will be informed in advance whether the interview process for this role will be held in person or on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Katherine Selby Managed Accommodation Service Manager at . We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website: Important information you need read in order to complete your application: Application Guidance Applying for jobs with us Behavioural Competency Framework Additional Information: Employee Charter Recruitment of Ex-Offenders Privacy Notice Job Category Housing Department Housing & Communities Working Pattern/Contract Type Full Time Permanent

Sorry, applications for this job are no longer possible About The Service This is a high profile, exciting, national role that provides strategic leadership and direction for adoption and fostering services across the whole of Wales. The National Adoption Service for Wales (NAS) is a Wales wide collaboration for the delivery and improvement of adoption services in Wales. Established in 2014, and underpinned by legislation, bringing together all local authority adoption services into five regional collaboratives, with co-ordination and leadership provided by a central team headed by the Director. Launched in 2021, Foster Wales (FW) is a newer Wales-wide collaboration for local authority fostering services. It brings together all local authority fostering services under a single brand for recruitment and retention purposes as well as focusing on common areas for service improvement. About the job You will lead and develop a transformational change programme for adoption services in Wales and for local authority foster care through Foster Wales ensuring that collaboratives meet legislative requirements. You will create and maintain lasting relationships with a wide range of partners and stakeholders. You will provide strategic leadership and analysis and robust professional advice to the NAS and FW Joint Committee, the Governance Board for NAS and Lead Heads of Service group for FW regarding the best options to deliver the respective strategic improvement plans and oversee national level support to the effective implementation of plans to improve services and outcomes. What We Are Looking For From You The role requires a professional qualification in social work or appropriate equivalent along with an in-depth knowledge and experience of applying adoption and fostering legislation. You will possess excellent stakeholder management skills to foster and build credible and lasting relationships. You will have the ability to think strategically and to lead and develop complex organisational issues with ease. A confident communicator who is politically astute, you will quickly establish effective professional relationships across a range of stakeholders and partners. This post is politically restricted in accordance with the Local Government and Housing Act 1989 (as amended by Local Democracy, Economic Development and Construction Act 2009). This is a Wales wide role with travel to services across Wales as required with occasional weekend and evening working required as the needs of the service determine. Closing Date: 27 February 2026 at 11.59 p.m. Additional information For a confidential discussion, please contact Suzanne Griffiths, Director of National Adoption Service and Foster Wales - Tel: This post has a requirement for registration with Social Care Wales if you hold a professional qualification in social work. This post is subject to a Disclosure and Barring Service Enhanced check. Safeguarding and Child Protection key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CVs. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:- Salary Range Chief Officer / Assistant Director - £100,993 -£100,993 Job Category Corporate Management Working Pattern/Contract Type Full Time Permanent

The Civil Parking Enforcement team manage compliance with parking and moving traffic restrictions across the city. They: keep Cardiff moving by reducing illegal parking that causes congestion and delays support public transport and active travel by ensuring clear routes for buses, cyclists, and pedestrians. improve safety for all road users and maintain access for emergency services. The Civil Enforcement Officers play a vital role by issuing Penalty Charge Notices to vehicles in contravention of restrictions. A permanent position as Grade 6 Senior Civil Enforcement Officer has arisen within the Civil Enforcement Team. About the job On and off-street parking is in operation in the city in accordance with the enforcement strategy and deployment rota. Identify instances of illegal parking and issuing Penalty Charge Notices in accordance with the operating practices within the Civil Enforcement Officers Manual. Approval. Deputising for the Section Leader as required during periods of absence. Compliance of all Officers with all relevant health and safety policies and risk assessments Removing the clamping and removal of illegally parked vehicles in accordance with the operating practices within the Enforcement Officers Manual. The position is subject to a shift pattern on a rolling 4-week basis covering Monday to Sunday from 7am until 10pm and includes bank holidays. What We Are Looking For From You The successful candidate will be: A motivated, 'can do' individual with excellent management skills, customer service skills, and experience working under pressure Able to effectively lead a team of Civil Enforcement Officers, be flexible and adaptable to meet the needs of the service. In return you will be joining a busy team responsible for the enforcement of parking restrictions across the city. You will also receive other generous benefits including: salary payments that currently include additional enhancements 28 days annual leave (plus Bank Holidays), increasing to 33 days after 5 years' continuous service access to VIVUP staff well-being services. The post holder will support the Section Leader and will be responsible for: The efficient daily deployment, safety, and operation of the Civil Parking Enforcement Officers in accordance with the enforcement strategy and deployment rota. Managing the performance of the Civil Enforcement Officers, including all formal processes such as sickness and disciplinary. You will be able to demonstrate the requirements and experience detailed in the Person Specification. This vacancy is not suitable for post share. The position attracts a 10% Shift Allowance, time plus a half for any Weekend Work and time plus one third Night Allowance for hours worked after 8pm on a Weekday. A full valid manual driving licence and Standard DBS check are required, in addition to holding a City & Guilds (or equivalent) Civil Enforcement Officer qualification. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application: - Job Category Other Working Pattern/Contract Type Full Time Permanent