Capita

146 job(s) at Capita

Capita
Aug 10, 2025
Full time
Search by keywords and/or using the filtering options Are you a driven and dynamic sales leader with a passion for winning new business? We're looking for a Business Development Director who thrives on the thrill of the hunt-someone who is hungry to acquire new logos, energised by growth, and ready to make a significant impact. Job Description About the Role This is a high-impact role focused on identifying, qualifying, and converting new business opportunities. You'll be the catalyst for growth, mobilising internal teams and resources to pursue strategic prospects and lead them through the full sales cycle-from discovery and qualification to proposal, negotiation, and close. You'll bring a strong network, a consultative approach, and a relentless focus on results. Key Success Metrics Win rate New sales value (IYR and TCV) Bid Net Margin Client acquisition What you'll be doing: Develop and execute bold sales strategies to drive ambitious new business growth Collaborate with marketing to generate demand and build a robust pipeline Leverage your personal network and strategic partnerships to unlock new revenue streams Lead consultative sales engagements that deliver measurable business outcomes Partner with Solution Architects and Product & Innovation teams to shape compelling propositions Own pursuit plans and win strategies for all sales engagements Identify performance risks and implement gap closure plans Champion a data-driven sales culture, ensuring Salesforce is used as the single source of truth Essential Experience & Capabilities: A true new business hunter with a proven track record of winning and closing high-value complex deals Exceptional business writing and proposal development skills Deep experience in complex solution selling and value-based consultative sales A confident communicator who builds trust quickly and inspires client confidence Strong market and competitor analysis capabilities Skilled in stakeholder management, operating at executive level with clients, partners, hyper-scalers and internal teams A growth mindset and commitment to continuous improvement-for self and others Why Capita Experience?We're a people-powered business, supported by cutting-edge AI and data insights. Our hybrid working model offers flexibility, and our culture is built on trust, innovation, and continuous improvement. Join us and help shape the future of customer experience. What's in it for you? Offering a competitive salary Able to work from home with the expectation to travel when required. 23 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose apply now to fill out our short application and attach your CV If your experience and skills are a match, we will contact you to discuss the role further We're truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Capita
Aug 07, 2025
Full time
As the Product owner for ServiceNow Enterprise Platform, you will lead the strategic development and productisation of enterprise-scale ServiceNow solutions across a broad MSP client base. You will lead cross-functional teams to develop and deliver products that meet business objectives. By analysing the competition and gathering user insights, you will ensure continuous improvement throughout the product's lifecycle. A key focus of this role is leveraging Agentic AI capabilities, intelligent, autonomous agents that can perceive, reason, and act to enhance automation, decision-making, and user experience across the ServiceNow ecosystem. You'll work at the intersection of product innovation, AI integration, and service orchestration to ensure that the platform delivers intelligent, scalable, and adaptive services. Job Description Role Overview:We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. This role is pivotal in driving our ServiceNow initiatives, ensuring the delivery of high-quality services, and fostering innovation within the organization. What you will be doing: Developing and implementing the overall ServiceNow product strategy for Capita, aligning with business objectives and goals. Leading and managing the ServiceNow product team, providing guidance, mentorship, and support to ensure high performance and professional growth. Overseeing the design, deployment, and management of ServiceNow solutions, ensuring scalability, reliability, and security. Collaborating with cross-functional teams to drive ServiceNow adoption and integration across the organization. Monitoring and optimize ServiceNow performance, costs, and resource utilization to achieve operational efficiency. Stay updated with the latest ServiceNow technologies and trends, and recommend improvements and innovations. What we are looking for: Proven experience as a Product Owner for enterprise ServiceNow platforms in an MSP or SaaS environment. Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team. Deep understanding of ServiceNow enterprise modules (ITSM Pro, ITOM, SecOps, CSM, HR, Risk) and platform architecture. Understanding of Agentic AI concepts: autonomous agents, task orchestration, cognitive automation, and decision-making frameworks. Track record of driving product strategy and roadmap execution with AI or data-driven product enhancements. Experience in productising AI capabilities or building go-to-market strategies around intelligent services. What's in it for you? A competitive basic salary 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses and clients. We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and securely. TSS is right at the heart of Capita, as we work to create a technology-led organisation. You'll be part of a Capita-wide network of over 30,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Capita
Aug 07, 2025
Full time
Strategic Transactions HR Partner Capita's Strategic Transactions (ST) Team is a specialist HR function responsible for delivering the people aspects of key business transactions. These include: • Sales bids and rebids - driving growth opportunities •TUPE activity - managing internal and external transfers • Acquisition and divestment activity - supporting strategic change As a Strategic Transactions HR Partner, you'll lead on assigned transactions, acting as a trusted advisor and visible leader within cross-functional teams. You'll bring confidence, insight, and challenge to ensure people strategies are aligned with business goals and delivered to a high standard. This is a dynamic role where you'll manage multiple transactions simultaneously, collaborate across teams, and contribute subject matter expertise to support successful outcomes. Why This Role Matters You'll work closely with bid, transition, and delivery teams, as well as HR Business Partners and other People Function colleagues. Your work will ensure compliance, governance, and assurance across all transaction types. This is a specialist role that builds on your HR generalist experience. You'll gain insight into how customer solutions are shaped and have the opportunity to influence Capita's success in securing new business. You'll also engage directly with clients, contributing to dialogue sessions and helping shape the people solution. Your TUPE knowledge will be key and you'll also lead on the people aspects of divestments, acquisitions, and transfers out. Location - UK Home based role Job Description What We're Looking For • Proven ability to design and implement people solutions that support operational outcomes • Strong relationship-building and stakeholder management skills • Excellent communication and influencing capabilities • Ability to manage multiple priorities, work independently, and stay organised under pressure • Collaborative mindset with a proactive approach to teamwork • Analytical and problem-solving skills with attention to detail • Experience in project planning and delivery • Commitment to Capita's values, behaviours, and Code of Conduct What You'll Be Doing • Develop and deliver people strategies aligned to each transaction • Partner with commercial, legal, finance, and solution teams, providing HR expertise • Build strong relationships with People Function and project leads • Provide governance and reporting on strategic transactions • Contribute to the development of the Strategic Transactions Framework and tools • Create and maintain documentation, processes, and governance materials • Keep ST materials updated in line with market and legal changes • Lead and support delivery of agreed team projects and initiatives • Provide expert advice on employment law and TUPE • Support bid teams with people-related documentation • Analyse and interpret people data to inform due diligence and pricing • Coordinate contributions from other People Function teams (e.g. Reward, Talent Acquisition, Learning, D&I) About Capita Capita is a professional services organisation helping clients across the public and private sectors run complex business processes more efficiently. With 34,000 colleagues across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology. 23 days' holiday (rising to 27) plus the option to buy additional leave Company-matched pension, life assurance, and enhanced family leave policies Paid volunteering day for a cause of your choice Access to Employee Network Groups supporting diversity and inclusion Opportunities to gain additional qualifications through our Learning Academy or apprenticeships Unlock Your Potential with Capita At Capita, your career journey is yours to shape. You'll be part of a diverse network of forward-thinking professionals across a wide range of disciplines. We're committed to your growth, offering opportunities to expand your skills, explore new paths, and build a career with purpose. Join us and discover a career with purpose. Ready to Apply? Click 'Apply now' to submit your application. We're an equal opportunity and Disability Confident employer, committed to inclusive recruitment and a barrier-free working environment. If you require the job description or application in an alternative format, or need adjustments to support your application, please contact . For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Capita
Jul 17, 2025
Full time
The Senior Head of is responsible for the Cloud Services business area, ensuring the business delivers the tools, services, technology, and security protections that will delight Capita's internal and external customers. The Senior Head of provides strong leadership and direction to the business area, setting the business area's strategic objectives that will align to the overarching pillar and divisional strategies. Job Description About the Role: This is a senior role within Capita's Technical Operations Delivery team. As part of this role, you will report directly to the Managing Director of IT & Networks. You will be responsible for leading over 300 IT professionals in the delivery and development of Cloud services for Capita's clients, developing services with new technologies. This leader will manage Cloud Services infrastructure and services, including on-premise infrastructure, Capita hybrid cloud, and public cloud (primarily Azure & AWS). You will work with skilled teams to develop Cloud Service offerings, establish new offerings, optimize cloud usage, and shape strategic direction and cloud adoption. As the Director of Cloud Services, you will provide leadership, ensuring a clear vision, strategy, and objectives. You will use data and reporting to identify challenges and drive improvements, standardize service delivery, and ensure resilient, supportable outcomes. What you will be doing: Lead the Cloud business area, aligning it with business strategy and customer needs. Manage the Heads of Cloud Services, including development and performance management. Develop cost-effective delivery models aligned with industry best practices. Create management reports for stakeholders. Build strong relationships within the organization. Be accountable for financial performance. Act as the senior escalation point within Cloud Services. Ensure compliance with policies and engage in operational and security governance. What we are looking for: Deep understanding of Cloud technologies, including Azure and AWS. Strong leadership and people management skills. Ability to stay updated on market trends and adapt accordingly. Excellent business, financial, and Cloud FinOps skills. Proven planning, prioritization, and delegation abilities. Capita's Technical Operations Delivery is a global shared service, delivering innovation and digital transformation for Capita's businesses and clients. We collaborate across divisions to create technology solutions that help clients operate differently and more resiliently. We provide secure, resilient, and predictable service delivery, bringing together 5000+ colleagues to deliver world-class technology solutions. What's in it for you? Career advancement opportunities. 23 days' holiday, rising to 27, with options to buy extra leave. Paid days out volunteering for charity or causes. Access to Employee Network Groups promoting diversity and inclusion. Company-matched pension, cycle-to-work scheme, paid parental leaves, and more. You'll join a network of 34,000 dedicated professionals across sectors, with many opportunities for skill development and career growth. What we hope you'll do next: Apply through our short application process to share more about yourself. We are an equal opportunity employer and consider all qualified applicants regardless of protected characteristics.
Capita
Jul 17, 2025
Full time
Search by keywords and/or using the filtering options Are you a Military Spouse looking for your next role? Are You a Military Spouse Looking For Your Next Role? Are you a Military Spouse looking for your next role? Are you a Military Spouse looking for your next role? If so, why not join our Capita Public Services Military Spouses Talent Pool for future opportunities? Job Description Who are Capita Public Services? Capita Public Services (CPS) are a division within Capita PLC. We are an essential partner to the Public Sector with 40+ years of experience. We partner with over 500 government and public bodies to tackle society's biggest challenges. Our digital expertise and business knowledge turn policy into practice, delivering high-performing, user friendly public services. CPS comprises of 3 Client Groups, Government Service, Defence and National Preparedness and Local Public Services. Our clients across these areas include Transport for London, the Royal Navy, British Army, over 200 councils and 4500 schools. What's it like to work with us? At Capita, we recognise the unique experiences and strengths that military spouses bring to the workplace. Here's a glimpse into what makes Capita an exceptional place for military spouses to build their careers: Collaborative Environment: With so many partners, two-way communication is crucial. Capita fosters a highly collaborative atmosphere, holding regular 'all hands' calls and sharing updates and insights through our internal media channels. This ensures everyone stays connected and informed, creating a sense of unity and teamwork. Career Development: Your development is a priority at Capita. We offer a wide range of opportunities to grow your career, from training programs to career coaching. Our 'internal first' policy means we always look to promote and develop from our existing talent where possible, ensuring you have the chance to advance and thrive within the company. Inclusive and Supportive Workplace: Capita is an equal opportunity and Disability Confident employer. We recruit and develop people based on their merit and passion, committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. This dedication to inclusivity ensures that military spouses feel valued and supported. Why join our Military Spouses Talent Pool We understand the unique barriers faced by Military Spouses in securing and maintaining meaningful employment and aim to break down such barriers. We believe that Capita CPS can offer employment opportunities and career pathways that will transform the career journeys of our Military Spouses community, enabling them to explore and reach their individual potential. We appreciate that Military Spouses have lived by a set of values designed for their partners military careers. We aim to give Military Spouses a set of values designed for them, to give them a voice they can be proud of with a company who will value them for their contributions and who will support them through their own personal career journey. As a virtual first company, we can offer remote working (where applicable), flexibility, superb career development opportunities and a community within Capita that supports military employees. If you're interested in joining the Capita CPS talent pool for current and future roles then why not join our Talent community so we can reach out when a role becomes available. Please note - this is a talent pool and not a formal application to a specific role Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Capita
Jul 11, 2025
Full time
job requisition id We are seeking a skilled SAP FICO Functional Consultant to provide support for an external customer, focusing on project delivery and business-as-usual (BAU) support on an SAP ECC6.0 (ERP) system. Experience is SAP MM (Materials Management) and/or SRM (Supplier Relationship Management) is desirable but not essential. Job title: SAP FICO Consultant Job Description: Role Overview:We are seeking a skilled SAP FICO Functional Consultant to provide support for an external customer, focusing on project delivery and business-as-usual (BAU) support on an SAP ECC6.0 (ERP) system. What you will be doing: Provide expertise on SAP best practice processes to ensure the effective performance of the business solution (application support/maintenance). Engage in implementation and support activities, including business requirement gathering, gap-fit analysis, upgrades, issue resolution, and training. Participate in client meetings/discussions to enhance functionalities, provide solution overviews for new changes, and support QA testing and planned activities. Plan, develop, configure, and implement change requests for SAP FICO, SRM, and MM modules as per client requirements. Resolve critical operational issues and error incidents logged by end-users through Remedy and other tools. Prepare business requirement documents, functional specifications, proof of concept documents, UAT, test scripts, end-user training documents, and knowledge transfer documents. What we are looking for: Demonstrable experience of SAP FICO in a challenging project and/or support environment. Knowledge of Kofax (Readsoft) is desirable but not essential. Excellent communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical stakeholders. Strong analytical and problem-solving skills, with the ability to identify issues and provide solutions. Proficiency in the MS Office toolset. Experience in mentoring junior consultants. Capita Technical Operations Delivery is a global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients. What's in it for you? Great opportunity to advance your career 23 days' holiday (rising to 27 days with length of service) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more You'll be joining a network of 34,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. Location: , Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały
Capita
Feb 21, 2025
Full time
A Senior Management Information Analyst is a role requiring numeracy and varied experience in analysis or data handling, aptitude to learn to use analytical tools and produce standardised reports and charts, may be working on projects with limited scope under the guidance of other analysts and more senior role levels, replicating existing analysis and data technique. Job Description Capita have a rare and exciting opportunity for a senior reporting analyst to provide technical support and coordination for the Services management function. The ideal candidate will be joining a small, dedicated and developed team where they will be able to make a real impact delivering cutting-edge solutions for both Capita's numerous businesses and their clients. What you'll be doing: Creation and Maintenance of the Internal & Client Reporting for existing and new customers. Creation and Automation of Excel, SAP BO, and Power BI minimising manual intervention and achieving high accuracy. Support creation and circulation of dashboards from multiple and complex data sources. On receipt of requests for new work, clarify requirements, identify options to progress, prioritise and plan the work required, ensuring all stakeholders are updated and that the finished product meets the requirement. To support the delivery of statistical information, interpretation of data and the presentation of Management Information to meet the needs of internal stakeholders and external customers. To identify opportunities for continuous improvement in the development, delivery and maintenance of management and customer information. What we're looking for: Knowledge of Microsoft 365 (Word, PowerPoint, SharePoint etc.) Knowledge of Advanced Excel, including complex formulae. Understanding of Power Query, Power Pivots and Dashboard creation in Excel or other reporting Toolset. Strong Logical and Analytical skills. Proven interpersonal and communication skills, written and verbal, particularly in relation to technical consultations with customers. Ability to meet deadlines and cope with pressure. An understanding of ITSM and ITOM tools will be beneficial. Experience of SSRS, SAP BO, Power BI, or other reporting toolsets will be beneficial. Experience of the BMC tool stack, and Avaya Telephony Reporting will be beneficial. About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients. What's in it for you? 23 days' holiday (rising to 27) with the opportunity to buy extra leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 45,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Capita
Feb 19, 2025
Full time
Search by keywords and/or using the filtering options We are recruiting for a Senior Business Change Manager to join our busy team. In this role, you will be responsible for leading and managing the successful delivery of business change initiatives across the organisation, developing and implementing change management strategies, ensuring that all stakeholders are engaged and that the change is successfully implemented. This is a home-based role, available as FTC to the end of 2025. Job Description What you'll be doing: Develop the business change management strategy for your clients. Change Planning & Delivery - Develop and implement change management plans, ensuring that they are aligned with the project plan and are integrated into the overall project plan. Manage the budget and resources associated with the change, as well as providing regular updates to senior management. Change Needs Analysis - Work with senior stakeholders to define the scope and objectives of business change initiatives. Communications & Training - Create and maintain communications plan as it relates to Business Change messaging. Business Readiness - Identify, qualify, and manage the business readiness criteria across the area of responsibility before implementation. Support the tracking of these to 'approve/refuse' go live. Stakeholder Management - Identify and classify stakeholders, ensure their inclusion in the stakeholder engagement plan. Point of contact for senior stakeholders, providing regular progress updates, highlighting any issues or risks that need to be addressed. Continuous Improvement - Keep up to date with industry trends and best practices in change management and apply this knowledge to improve the effectiveness of change programs. Establish a culture of change management, continuous improvement, and innovation across the organisation. Management & Leadership - Provide direction and guidance to the team. Lead and manage cross-functional teams to deliver change programs, ensuring they are delivered to the required quality standards. What we're looking for: Experience in developing and implementing change management frameworks and methodologies. Strong analytical skills with the ability to develop data-driven insights and recommendations. Strong project management skills, with the ability to manage multiple projects simultaneously. Excellent stakeholder management skills, with the ability to build strong relationships with senior stakeholders. Excellent communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical audiences at all levels of the organisation. Strong leadership skills, with the ability to lead, motivate, and influence cross-functional teams. Why Join Us? A competitive basic salary of up to £62,000. 23 days' holiday (rising to 27) with the opportunity to buy extra leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. About Capita Public Service Capita Public Service is an essential partner to the Public Sector. With over 40 years' experience, we partner with over 500 government and public bodies to tackle society's biggest challenges across Central Government, Local Public Service, and Defence & National Preparedness. To support our stated ambition to be the Public Sector's go-to partner, the business has recently announced the creation of a new specialist internal function that brings together critical sales and sales enablement under a single leadership: a Win Centre of specialist integrated pursuit capability, delivered alongside Growth Strategy, Marketing, Products, Propositions & Solutions, Transactional Sales and Sales Operation. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - . Capita is a consulting, transformation, and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India, and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service, and Capita Portfolio.
Capita
Feb 14, 2025
Full time
Business Development Director page is loaded Business Development Director Apply remote type Work From Home locations London time type Full time posted on Posted 2 Days Ago time left to apply End Date: February 21, 2025 (8 days left to apply) job requisition id We are excited to share this new opportunity to join our team in Central Government growth function to drive new business sales in the Customer Experience and Business Process Outsourcing / Business Process Services space across Central Government. This role will identify, shape, and lead pursuit teams to successfully win, large and mid-sized deals, meeting customer and commercial expectations. The successful candidate will be an experienced professional with a solid public sector background and an excellent ability to nurture and develop senior C-suite relationships and win work. Job title: Business Development Director Job Description: We're truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds. What you'll be doing: Identify, lead and win new business in the Customer Experience, Business Process Outsourcing / Business Process Services and Technology arenas across Central Government. Leadership of pursuit teams (of varying team sizes & composition) to scope, design and develop win strategies, proposals and deals that deliver market-differentiating value for clients, profitable business for the division and adhere to Capita legal and commercial approvals. Leverage technology and AI coupled to our deep process knowledge and people to drive outcomes for our clients. Lead on the development of positive client relationships including the enhancement of existing relationships as well as the creation of new relationships. Achieving agreed sales (revenue) targets. Drive origination activity via the development of strategic relationships for key strategic opportunities. Play a key role in developing the growth culture of the division and be an advocate for the pivot to growth plan through your behaviours and leadership activity. Lead the internal 'sell' of opportunities, including working with commercial colleagues to guide client proposals through our governance arrangements. What we're looking for: Extensive experience selling in the public sector environment, with deal leadership experience in the value range of £5-100m. Adept at understanding client requirements and building effective relationships that have delivered growth. Strong understanding of Customer Experience, Business Process Services and Technology. Clear experience and track record of leading and winning work, including identifying opportunities and managing them through the sales cycle. Engaging executive-level clients, including 'pitching' ideas and working in a collaborative way. What's in it for you? A competitive basic salary (£90,000 - £110,000) with commission package. 23 days' holiday (rising to 27) with the opportunity to buy extra leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: London, United Kingdom Time Type: Full time Contract Type: Permanent
Capita
Feb 13, 2025
Full time
Shape better services as an Actuarial Consultant - GMP You can be home based or work from one of our hub offices (London, Leeds, Reading or Bristol) or have a blended base of home/office. We are at an exciting point in our evolution, defining and executing Capita Pensions Consulting's strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2024 and beyond. Our teams are trusted as scheme actuaries to over 200 pension schemes, our actuarial services include advice on pensions strategy and funding position, regular valuations, journey planning, de-risking, GMP equalisation, and integrated risk management. We are looking for an Actuarial Consultant to join our GMP team. This is a rapidly growing team and represents an exciting opportunity to be involved in GMP equalisation and other rectification projects. GMP equalisation is currently a subject on the agenda for all Trustees' meetings. This role represents an opportunity to be at the forefront of this area. The primary purpose of the role is to assist in the provision of advice in relation to GMP equalisation and other rectification exercises and to deliver the results to clients. The purpose of the team is: To advise clients in relation to benefit rectification projects both for ongoing pension schemes and those heading towards buy in/out or wind up. To carry out benefit rectification projects, liaising with other departments where required and to provide technical support to the rest of the department. Job Description Key responsibilities include: Provides high quality actuarial work to the Actuarial & Investment Practice from within the Actuarial & Investment Technical Centre. Producing and checking technical calculations and draft client advice for Scheme Actuaries in connection with all areas of funding and risk including (but not limited to): Section 179 actuarial valuations. Individual calculations (where relevant). Coding of actuarial software to perform calculations of pension benefits. Works with AITC Team Leader/Manager to ensure smooth delivery for all projects within the AITC. Carries out research, development and special project work as agreed by managers and to deliver outputs within agreed timescales. Experience, qualifications, and key skills Full or part-qualified Actuary or qualified by experience. Up to date pensions industry knowledge. Ability to produce and check actuarial work to a high standard. Proactive and works positively with colleagues. Experience with PFaroe software. About Capita Pension Solutions At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS's strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2023 and beyond and in support of that we are seeking applications for two very important roles. What's in it for you? 23 days' holiday (rising to 27) with the opportunity to buy extra leave. Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you.
Capita
Feb 13, 2025
Full time
Shape our Pensions Consulting business as a Corporate Actuarial Consultant Capita is looking for an Actuarial Consultant to provide full back up support to our Corporate Actuaries/Senior Actuarial Consultants. There may also be opportunities to lead on specific projects. It's your consultancy knowledge and experience working within pensions which can make all the difference to our Pensions Consulting team who play an integral role within our employee solutions business area. Job Description What you will do: Deliver accurate actuarial calculations that can be checked efficiently Assist in the management of actuarial resources as required Cultivate a culture of compliance and risk awareness focusing on the principles of Pensions Consulting and Capita Support and lead on specific projects as and when required Comply at all times with the Compliance, Training and Competence framework of Pensions Consulting What we're looking for: Actuarial experience with excellent technical ability in all areas of actuarial calculations Experience working within pensions Strong commercial outlook and the ability to manage and lead on project delivery Fellow of the Institute and Faculty of Actuaries or part qualified and making good progress towards an actuarial qualification (FIA or CAA) What's in it for you? 23 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.
Capita
Feb 08, 2025
Full time
We are seeking a highly experienced Senior Procurement Consultant to join our team, with a specialist knowledge of clinical procurement. Capita Procurement Solutions is a London based niche management consultancy firm - we are a collection of procurement specialists and experts, listening closely to the specific needs of our diverse range of clients. We use our extensive procurement industry experience to analyse and present tailored and innovative solutions to our clients, to help transform their procurement functions and respond to complex procurement challenges. This is home based role, with some client travel. Job Description We're truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds. What you'll be doing : Varied Engagements: This is an exciting opportunity to work on projects that differ in location and duration across both the public and private sector, providing you with a rich and varied experience. Diverse Assignments: Depending on contractual requirements, your assignments may include Opportunity Assessment, Savings Delivery and Programmes, Category Management, Strategic Sourcing, Contract and Supplier Relationship Management, Transformation, and Project and Programme Management. Specialized Expertise: Engage in projects that may require working across multiple categories of spend or demand specific subject matter expertise. Beyond Client Delivery: Category Team Membership: Be an integral part of a Category Team, contributing to internal business development. Innovative Development: Support areas such as product development, best practice and innovation, market shaping, knowledge sharing, and sales opportunities. What we're looking for : Specialist knowledge and experience of working on Clinical Procurement projects. Breadth of Procurement expertise including Category Management & strategy development, strategic sourcing & savings delivery, working with public contract regulations and opportunity analysis. A track record of developing and maintaining senior stakeholder and supplier relationships. A track record in supplier selection, negotiation, implementation and complex contract management delivering cost/ savings targets. Experience working in a complex and changing environment with demanding business objectives and in a highly competitive market sector. Knowledge of sourcing across complex categories within multiple industry sectors. Will ideally have business consultancy experience. Innovative and fresh thinking in procurement delivery and specialist areas of expertise to ensure client satisfaction. Good interpersonal and engagement skills with ability to support and positively challenge clients and deliver negotiations. MCIPS qualified or holds other relevant business qualification. The role will include travel therefore will require an individual with flexibility to work across multiple locations and be on client site/Capita offices a minimum of four days a week. Whilst we aim to keep stays away from home to 2-3 nights per week, it is possible that engagements will require more. What's in it for you? A competitive basic salary 25 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss.
Capita
Feb 01, 2024
Full time
Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide, and have an outstanding track record of providing Development Management, Planning Policy, Minerals and Waste and Consultancy services to our clients click apply for full job details
Capita Pewsey, Wiltshire
Jan 31, 2024
Full time
Sharing your medical knowledge and expertise as a Training and Audit Practitioner; This role joins the Clinical Scrutiny Health Professional team. An established team that completes a paper-based assessment process with prospective British Army candidates. The overall service is designed to assess medical eligibility against recruitment standards set by the Armed Forces Medical Policy click apply for full job details
Capita
Dec 19, 2022
Full time
Become a home-based Field Monitoring Officer and help us deliver better outcomes for a safer society across England & Wales. Working remotely from home, you will travel across local communities to support those who have electronic monitoring requirements. You will support with the installation and decommissioning of monitoring equipment click apply for full job details
Capita Huddersfield, Yorkshire
Dec 19, 2022
Full time
Support safer communities as a field monitoring officer: Join us as a field monitoring officer and be part of a friendly, welcoming team, who'll support you to learn and develop, as together you help to make our country a safer place. On a day-to-day basis, you'll head off to visit subjects in their own homes to install, calibrate and decommission monitoring equipment click apply for full job details
Capita Lancaster, Lancashire
Dec 19, 2022
Full time
Become a home-based Field Monitoring Officer and help us deliver better outcomes for a safer society across England & Wales. Working remotely from home, you will travel across local communities to support those who have electronic monitoring requirements. You will support with the installation and decommissioning of monitoring equipment click apply for full job details
Capita Lancaster, Lancashire
Dec 19, 2022
Full time
Become a home-based Field Monitoring Officer and help us deliver better outcomes for a safer society across England & Wales. Working remotely from home, you will travel across local communities to support those who have electronic monitoring requirements. You will support with the installation and decommissioning of monitoring equipment click apply for full job details
Capita
Dec 19, 2022
Full time
Become a home-based Field Monitoring Officer and help us deliver better outcomes for a safer society across England & Wales. Working remotely from home, you will travel across local communities to support those who have electronic monitoring requirements. You will support with the installation and decommissioning of monitoring equipment click apply for full job details
Capita
Dec 19, 2022
Full time
Support safer communities as a field monitoring officer: Join us as a field monitoring officer and be part of a friendly, welcoming team, who'll support you to learn and develop, as together you help to make our country a safer place. On a day-to-day basis, you'll head off to visit subjects in their own homes to install, calibrate and decommission monitoring equipment click apply for full job details