Crimson Hotels Group

Overview We're looking for a friendly and passionate Food & Beverage Manager to join our team. Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability. DoubleTree by Hilton Hotel London - Victoria is a contemporary 4-star property featuring 251 bedrooms, including 7 elegant suites. Perfectly situated opposite Victoria Station, it offers unmatched access to London's top attractions, from Buckingham Palace and Westminster Abbey to the West End. Terminus Kitchen & Bar serves modern European cuisine, while the stylish bar and lounge provide relaxed spaces to unwind. With its prime central location, the hotel combines comfort, style, and convenience ideal for both business and leisure stays. Our Values We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future. Role and Responsibilities As a Food & Beverage Manager, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction. You will also be accountable for supervising the smooth running of the Food & Beverage department, as well as ensuring we deliver a 5-star service to our guests. What You'll Bring Previous experience in a similar role as a F&B Manager. We look for a candidate who has an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests. You are confident working on your own initiative, able to prioritise multiple tasks, and respond flexibly to varying situations and requests. A proactive, can-do attitude, adaptability, and commitment to maintaining the highest standards are essential. You will also demonstrate excellent communication skills in English, a professional, well-presented appearance, and the ability to work collaboratively with colleagues across all departments. Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominate our day to day. Why Join Us? We believe great people deserve great perks: Exclusive hotel discounts within the Crimson Hotel Group Staff rate discounts Hilton worldwide Extra Day Off for Your Birthday - Because your day matters Employee Assistance Programme and wellbeing Free refreshments and freshly cooked meals while on duty Learning and development opportunities for career progression Health Benefit schemes Recognition and reward schemes Pension Scheme & Life Assurance Discounts in our F&B Outlets Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.