Prime Appointments

An automotive component manufacturer based in Witham are looking for someone who has experience of setting and operating CNC machines who would like to set and operate a robot on their night shift. The hourly rate is up to 20.35ph, working Sunday: 20:30 - 7:00 Monday - Thursday: 23:00 - 7:00. Robot Cell Setter / Operator duties:- Setting and operating of the robot cell Responsible for setting and operating 3-axis & 5-axis milling machines Work with a variaty of metals including aluminium, carbon fibre, and epoxy tool boards Working closely with the rest of the machine shop to deliver on time Deburring and manually finishing parts Responsible for the cutting and preparing of materials The right person for the role with have a good understanding of the following:- Haas and fanuc controls Have a strong engineering background Keen eye on detail Be flexible with the work you are doing across the machine shop This is a temporary to permanent role, working for a company with a full order book until the early 2030's, so it's an exciting time to join them. If you have good experience of setting and operating CNC machines, please apply! If you have any questions about the job or the company, please call Prime Appointments and ask for Simon.

We are working with a small engineering company based in East Hanningfield who are looking for a MIG Welder Fabricator to join their expanding team. The role is a mix of workshop and site base so you will need a drivers license for this role. Also due to location you will need to have your own transport. The company manufacture operating shafts, staircases, flap valves, hand railings, access covers, platforms and walkways, escape ladders etc. The hourly rate for this role is up to 18ph depending on your skills and experience. Core hours are 7am till 4:30pm Monday to Friday when workshop based and usually 5:30am to 4:30pm when site based, but these can change for site work. We are looking for experienced MIG Welder Fabricators for this role. MIG Welder duties:- You will be MIG Welding Fabrication using guillotines, press brakes, Sanders, Bandsaws, etc. Using Lathes and Mills You will be working on a variety of steel work and architectural projects You will be working from engineering drawings Grinding (use of 110v/240v 4.5" & 9" grinders) Drilling (use of pillar drill magnetic drill) Oxy/acetylene (cutting & forming) Fabricating staircases, platforms, hand rails, bridges, ladders etc Be happy to work in the workshop and undertake site installations Skills & experience needed for this Welder Fabricator role:- You will be able to MIG Weld You will be able to fabricate using guillotines, press brakes, hand tools etc Ideally you will have experience with architectural metalwork You will be a team player who is happy to work on site when necessary This is a permanent role subject to passing a 13 week probation. If you have the right skills and experience for this role, please apply! If you have any questions, please call Prime Appointments and ask for Simon.

We are working with a growing automotive component manufacturer based in Witham. They are looking for a CNC Team Leader to work on their night shift. This role requires you to be able to set and operate CNC Milling machines and lead a team of people. The night shift hours are 8.30pm to 7am on Sunday and then Monday to Thursday 11pm to 7am. You can earn up to 21.69ph. CNC Team Leader duties:- Leading a team of CNC setter operators Setting and operating CNC Milling machines Check quality of work Oversee workload and schedules This is a temporary to permanent position. The company has an order book that runs into the 2030's, so it is a fantastic time to be joining them. If you have the skills above and want to work in a fantastic working environment, please apply for this CNC Team Leading role for a late shift! If you have any questions, please call Prime Appointments and ask for Simon Clark.

We are working with an automotive component manufacturer based in Witham who are looking for a CNC Setter Operator to join their night shift. We are looking for people who can set and operate CNC Milling machines. Pay is up to 20.35ph. The night shift hours are 8.30pm to 7am on Sunday and then Monday to Thursday 11pm to 7am. CNC Setter Operator duties:- Setting and operating CNC milling machines Checking quality of products Keeping work environment clean Basic checks on CNC Machinery This is a temporary to permanent position. The company has a full order book till early 2030's so do need people to go permanent after the temporary period. If you are a CNC Setter Operator who is looking to work night shift, please apply! If you have any questions about the job, please call Prime Appointments and ask for Simon Clark.

A manufacturer of automotive components is looking for an Assembler to join their growing team. Ideally you will have Assembly experience or come from a motor mechanic type background or maybe you have completed a manufacturing or engineering college course or similar equivalence. This is an exciting time to join a fast-growing company who have a fantastic working facility with a full order book. The company work on projects for ulta-high value automotive companies including Mercedes AMG-ONE, Pininfarina, Aston Martin, McLaren etc so you will be working on some exciting projects. If you want stability, this is the company to work for! The hours for the role are 8am till 4.30pm, working Monday to Friday. The hourly rate is 12.21ph to 12.50ph depending on your skills and experience. Overtime is available. There is free parking on site. Assembler Duties:- Assembling products to company standard Reporting defects to management Reviewing manufacturing documents Read from drawings Using hand and power tools Other tasks such as blocking up and packing goods as an example For the role you will need to have a good eye for detail, take pride in the quality of your work and be reliable. This is a temporary to permanent Assembler role. If you have any questions about the Assembly role or the company, please call Prime Appointments and ask for Simon. If you have assembly experience and are interested, please apply!

An engineering company based in Billericay are looking for a Sheet metal worker to join their business. You will have experience setting and operating CNC Press Brakes, CNC Punch Presses, Fly presses and guillotines. The company are paying up to 18ph for this skilled sheet metal fabrication role. Hours of work are 8am till 5pm Monday to Thursday and 8am till 3pm on Fridays. Sheet Metal Worker duties:- Setting and operating Amada CNC Press Brakes Setting and operating Trumph CNC Punch Presses Using Fly Presses and Safran Guillotines Making a variety of products with aluminium, stainless, mild steel and brass etc General sheet metal work If you are an experienced sheet metal worker who likes to work on a variety of jobs then we would like to hear from you! This is a permanent role subject to you passing a 12 week probation. If you have any questions then please call Prime Appointments and ask for Simon.

Paint Sprayer Salary circa 35,000 depending on experience Epping A well-established company who designs and manufactures high end doors and panels for both commercial and residential clients are looking to recruit a Paint Sprayer to prepare, finish and spray doors and frames to the highest standard. The ideal candidate will have previous experience gained within a joinery environment and must have their own transport. What's on offer: Salary circa 35,000 depending on experience Hours 7am to 4pm Monday to Thursday and 7am to 3.15pm on Friday 20 days holiday plus bank holidays Company pension scheme Free parking The role: Prepare timber doors and frames through sanding, filling, masking, and surface cleaning. Operate spray equipment (airless, HVLP, or similar) to apply paints, lacquers, and finishing coats. Ensure consistent, high-quality finishes that meet company standards and customer requirements. Inspect and correct surface defects including runs, sags, or uneven coverage. Maintain spray booth, tools, and working area to a high standard of cleanliness and organisation. Mix, match, and monitor paints and finishes, ensuring correct ratios and stock control. Adhere to health, safety, and environmental protocols at all times. Support production deadlines by working efficiently and collaborating with the wider manufacturing team. What's required: Proven experience as a sprayer, polisher, or finisher within joinery, furniture, or timber doors manufacturing. Must be skilled in surface preparation techniques and finishing processes. Must be proficient with spraying systems (airless, HVLP, or equivalent), including setup and maintenance. A strong eye for detail and ability to identify and resolve finish defects is essential. A good understanding of workplace health & safety regulations relating to spraying environments is a essential. Must be well organised, methodical, and able to work independently. Due to location own transport is essential Candidates requiring sponsorship now or in the future will not be considered. Call Appointments to discuss further or apply via the link.

Stores Controller Newmarket, Suffolk 12.21 - 13.50 p/hour A busy and well-established fabrication company based in Newmarket, Suffolk is seeking a Stores Controller to join their expanding team. Whether you hold formal qualifications or have strong practical experience, you'll play a key role in keeping materials and stock flowing efficiently across the site. Offering pay between 12.21 - 13.50 p/hour, and opportunities for overtime, this is a great chance to develop your skills within a supportive and forward-thinking environment. Pay & Hours: 12.21 - 13.50 p/hour, depending on experience Monday to Thursday, 07:30 - 16:30 Half day on Fridays Main Stores Controller Duties: Receiving, inspecting, and storing deliveries Issuing materials and components to production as needed Operating a counterbalance forklift safely to move stock around the site (FLT licence desirable but not essential - training can be provided for the right person) Assisting with general site operations and production support Keeping stock areas organised, tidy, and compliant with safety standards Supporting inventory control, stock checks, and reporting discrepancies If you think you could be a good fit for this Stores Controller role, then please contact Appointments or visit our website for further information.

Assembler - Resin Operative - Manufacturing Braintree Temp ongoing Salary: 12.21 per hour + Annual Bonus Potential (typically around 10%) Hours: Day Shift, 38 hours per week Location: Braintree A well-established engineering manufacturer in Braintree is looking for a Resin Shop Operative to join their specialist production team. This is a temp opportunity offering stability, hands-on training, and the chance to develop niche skills within a clean-room manufacturing environment. What's on offer: Temporary ongoing 12.21 per hour Bonus may be available Full on-the-job training provided Work within a clean, controlled environment Duties include: Working safely to Health & Safety procedures, using PPE such as suits, gloves, respirators and safety shoes Operating within a Clean Room environment, maintaining a high level of cleanliness Assembling moulds, mixing resins, pouring, curing and demoulding components Sanding, polishing and finishing products to specification Supporting final inspection processes by following detailed procedures Gluing flanges and preparing items for dispatch Packing finished products securely Adopting a flexible, proactive approach to meet daily production demands Additional duties you will learn as part of your training: Following written work instructions Sandblasting components Cleaning and preparing metal moulds, applying release agents and assembling moulds Weighing and mixing polyurethane and epoxy resins, hardeners and fillers Using vacuum systems to accurately fill moulds The ideal candidate: Has experience in a hands-on manufacturing or production role (preferred but not essential) Is comfortable working with resins, moulds or detailed manual processes Can follow technical instructions accurately Works well in a clean, structured, process-driven environment Is reliable, flexible and able to adapt to varying daily tasks If you're looking to develop specialist skills and join a stable, well-respected manufacturing business, we'd love to speak with you. Apply today to learn more about this Resin Shop Operative opportunity! Alternatively call on (phone number removed) and ask for Louie.

An automotive component manufacturer based in Witham are looking for a Quality Inspector to join their expanding team. We are looking for someone who has previous experience inspecting quality of parts using measurement tools. The hours for the role are 8am to 4.30pm Monday to Friday. What You'll Do: As a Quality Inspector, you will be responsible for the final inspection of carbon fibre and machined components, ensuring they meet stringent customer specifications before dispatch. You'll play a key role in maintaining the high standards our clients expect. Key Responsibilities: Inspect automotive interior components for quality, accuracy, and finish Verify products against customer drawings/specifications Document and report inspection results Work closely with production and dispatch teams to maintain smooth work flow What We're Looking For: Previous experience in a quality inspection role, preferably within automotive or manufacturing Keen eye for detail and excellent understanding of technical drawings Good communication and reporting skills Reliable, punctual, and able to work independently This is a permanent role subject to you passing a 13 week probation. If you have any questions about this Quality Inspector role, please call Prime Appointments and ask for Simon Clark.

Mildenhall, Suffolk 33,000- 42,000 Monday-Friday, 08:00-17:00 A well-established manufacturer in Mildenhall, Suffolk, is growing its team to keep up with rising demand and is looking for a skilled Toolmaker to join their workshop team. This is a hands-on role focused on the manufacture, maintenance, and improvement of production tooling in a supportive and well-equipped environment. What's the pay & hours? This is a full-time, permanent position offering a competitive salary of 33,000 to 42,000 per annum, depending on experience. Standard working hours are Monday to Friday, 08:00 - 17:00. Toolmaker Duties: Manufacture, modify, repair, and maintain production tooling and fixtures Work with traditional toolroom and workshop machinery Support production by troubleshooting tooling issues and implementing improvements Assist with tooling trials, testing, and fault finding Carry out preventative maintenance to ensure tooling reliability and longevity Maintain accurate documentation relating to tooling and maintenance activities Work within ISO quality and regulatory standards Attend occasional UK/international travel for project-related work Participate in relevant training courses to support ongoing development Who are we looking for? We're interested in candidates with a strong toolmaking background who enjoy hands-on engineering work. Ideally, you'll have: Proven experience working as a Toolmaker or within a toolroom environment Experience using toolroom/workshop-based machinery A qualification in Mechanical Engineering, Toolmaking, or equivalent hands-on experience A proactive, self-motivated attitude and strong teamwork skills Confidence with written and verbal communication, including MS Office What are the benefits? Hands-on training and mentoring A stable, long-term role within a growing engineering business A strong focus on practical workshop-based engineering Free on-site parking Career growth opportunities as part of a forward-thinking engineering team If you're an experienced Toolmaker looking for a stable, hands-on role within a well-established manufacturer, we'd love to hear from you. Apply now or get in touch with Appointments for more details.

Are you an experienced fabricator and welder with experience in a leadership role, i.e. Foreman, Team Leader or Workshop team leader? Join a respected and expanding sub-contract engineering firm in Witham as a Foreman , overseeing a skilled workshop team and playing a key role in delivering bespoke fabrication projects for major clients. Why Join Us? Competitive Pay : Up to 20 per hour (depending on experience) Regular Overtime : Paid at 1.5x Stable Opportunity : Permanent position with a well-established business Challenging & Varied Projects : Including high-spec fabrications for FMCG clients Free On-Site Parking Growth & Training Opportunities Key Responsibilities: Lead, support and mentor a team of welder fabricators in daily workshop operations Oversee and perform MIG and TIG welding on stainless steel, mild steel, and aluminium Supervise fabrication of custom platforms, staircases, frames, guards, and related structures Coordinate and monitor job progress to ensure project timelines and quality standards are met Allocate workloads and provide technical guidance to team members Read, interpret and troubleshoot from CAD and technical drawings Maintain workshop safety standards and promote a proactive safety culture Operate and instruct others on workshop machinery, including press brakes, guillotines, and CNC brake presses Attend occasional site work using company vehicle, ensuring professional conduct and workmanship on-site Your Background: Strong hands-on experience in MIG & TIG welding across a variety of metals Proven fabrication skills and ability to work from engineering drawings Prior experience leading or mentoring workshop staff Familiar with workshop machinery and safe operating procedures Excellent communication and organisational skills Full UK driving licence (essential for site work) Working Hours: Monday - Friday: 8:00 AM - 4:30 PM Regular overtime available at 1.5x pay Apply now or contact Simon Clark at Prime Appointments to discuss the role further.

Technical Projects & Quality Manager - 50,000 to 65,000 - Mildenhall, Suffolk An expanding manufacturer in Mildenhall is seeking a Technical Projects & Quality Manager to support its continued growth. This is a temp-to-perm opportunity but can become permanent for the right candidate. The role combines technical estimating, project management, and quality oversight. Ensuring bespoke storage solutions meet customer needs while maintaining high standards of compliance and continuous improvement. Pay & Hours: 50,000 - 65,000 per annum (depending on experience) Monday to Friday, 08:00 - 17:00 Temp-to-perm, with the potential for permanent employment What You Will Be Doing: Reviewing specifications and drawings to prepare accurate costings and proposals Liaising with sales, design, and production teams to deliver technical quotations Sourcing and evaluating material, labour, and subcontractor costs Providing technical input during quotation and aftersales stages Ensuring compliance with regulations, certifications, and customer requirements Leading investigations into non-conformances and implementing corrective actions Training and supporting staff on technical products and processes Managing projects from estimation to delivery, including signing off drawings and quality checks Reporting on project KPIs and advising teams during fit-out stages Who Are We Looking For? Proven experience in the power generation industry (ideally tanks, controls, electrical, and mechanical) Strong technical knowledge with the ability to read and interpret drawings/specifications Excellent analytical and problem-solving skills Confident communicator with experience liaising with customers, suppliers, and internal teams Highly organised with good time-management skills Proficient in Microsoft Office and ERP/estimating software Knowledge of tank standards, British Standards, and electrical/mechanical requirements The Benefits: 20 days holiday plus bank holidays (plus additional leave for service and your birthday off) Company pension scheme Bonus scheme linked to company profit Training and professional development opportunities Supportive, family-style culture in a forward-thinking business If you're interested in this Technical Projects & Quality Manager role in Mildenhall, Suffolk, apply today. For more details, please contact Appointments.

Production Operative - Temp to Perm Location: Colchester Pay: 12.50 per hour Hours: Monday to Friday, 14.00-24.00 Prime Appointments are currently looking for a Production Operative to work in the Colchester area for our leading food manufacturing client. Must be able to drive and have your own transport due to location. This is a Temp to Perm position subject to a successful 3 month's probation period through the agency. Duties of the Production Operative Grading and weighing produce Packing produce Lifting sacks for delivery The ideal Production Operative candidate: Will to do over time if needed Physically fit and healthy Must be able to drive and have our transport Benefits: Permanent contract after initial probation Free secure parking Pay rate and working hours: Pay will start on 12.50ph Hours will be Monday to 14.00-24.00 If you are interested in applying to this role, please click Apply Now. Call Alex to go over the details or head over to our website for more exciting opportunities INDIJ

A client of ours in the Stirling area are recruiting a Scheduling Administrator to join their Engineering Service Scheduling team ASAP. These are full-time temporary-to-permanent positions , working Monday - Friday 40 hours per week between 8am-6pm and paying 12.21 - 12.46 per hour ( 25,916.80 per annum) depending on experience. Please note you will need to be able to drive and have a car for the location of this position. Your key duties in this Scheduling Administrator role will include but are not limited to: Scheduling engineers for planned and reactive maintenance visits Managing third-party suppliers: raising POs, processing invoices & maintaining records Updating CRM systems, raising breakdown cases and assigning engineers Coordinating diaries to maximise time and geographical efficiency Providing excellent customer service and maintaining client relationships Issuing documentation and reports following engineer visits Supporting KPI delivery across service levels, revenue and communication Skills and Experience required to be considered for this role: Strong telephone manner and confident communication skills Excellent organisation, coordination and time management Ability to stay calm under pressure and manage changing priorities High attention to detail and ability to handle a busy workload Good IT literacy (CRM experience beneficial) Experience in call handling or customer service Scheduling/booking experience preferred but not essential If you feel like you meet the above criteria & would like to be considered for this Scheduling Administrator position, please apply with your CV and Laura will be in touch.

Role: Paint Shop Operative/ Assembler Start date: Immediate Start Location: Bury St Edmunds, Suffolk (4 day work week) Hours: Monday to Thursday, 06:00 - 16:00 Pay: 12.21+ p/hour (WEEKLY PAY) A fast-growing manufacturer in Bury St Edmunds is looking for experienced Paint Sprayers/ Assemblers to help meet increasing production needs. Join a dynamic, high-performing team working with both mechanical and electronic components in a fast-paced environment. Skills Required: Paint spraying and or powder coating Assembling and securing small parts with precision Working confidently with hand and power tools Reading and interpreting technical drawings Maintaining a clean and safe working environment Occasional mechanical assembly with stainless and mild steel Although some background experience in paint prep would be ideal, the company are open to looking at a range of different experience levels, so if any of the above applies, please get in touch. You will need to be happy to work in a physically demanding role. If you think this role sounds suitable to you and would like some more information, please contact Appointments. Check out our website for my contact details.

A client of ours in the Maldon area are recruiting an Operations Coordinator to join their team on a 12-month fixed-term contract, with the intention of becoming permanent. This is a full-time position, working Monday - Friday, either 8.00am - 4.00pm or 9.00am - 5.00pm (35 hours per week) and paying 30,000 - 35,000 per annum, depending on experience. Your key duties in this Operations Coordinator role will include but are not limited to: Scheduling daily work plans and allocating staff, vehicles, and equipment Preparing and issuing documentation such as RAMS, job packs, and method statements Acting as a key point of contact for operational teams, handling a high volume of calls Coordinating machinery servicing, repairs, and breakdowns Processing completed jobs, quality checking information, and forwarding to finance for invoicing Supporting compliance activity, accreditation upkeep, and health & safety record-keeping Assisting with HR administration, training updates, recruitment, and return-to-work processes Providing wider administrative cover during busy periods or staff absences Skills and Experience required to be considered for this role: Strong organisational skills, with the ability to manage competing priorities Excellent communication skills and a confident, professional telephone manner Ability to work effectively in a fast-paced operational environment Proficient in Microsoft Office and cloud-based systems Prior experience in operations, compliance, coordination, admin and secretarial or a similar role is advantageous Proactive problem-solver with strong attention to detail Flexible, team-focused, and comfortable supporting different office functions when needed Great Benefits to working for this company include: 23 days holiday + bank holidays Company phone Paid expenses 35 hour working week If you feel like you meet the above criteria & would like to be considered for this Operations Coordinator position, please apply with your CV and contact Connor at Prime Appointments for a confidential chat.

Job Title: CAD Technician Location: Maldon area Salary: circa 32,000 depending on level of experience Overview Our client is looking for a CAD Technician / Coordinator to join a well-established office team based in the Maldon area, Essex. The company has been established for over 45 years and are leaders within the Leisure services manufacturing industry. Key Responsibilities The CAD Technician will use AutoCAD 2D to draw up, plan projects and fix details Other duties include communicating with builders, architects and schools. You will arrange for equipment to be made to suit specific building and client requirements, liaising with customers to ensure their needs are met Ensure all work is carried out to specific guidelines (Sport England, ECB etc.). Liaise with site fitters. Experience & Skills Required Must have a positive attitude, be practically minded, with good problem-solving skills Previous experience of AutoCAD essential Due to location a full driving licence with own transport is essential Must have excellent written and verbal communication skills. Able to deliver a high level of customer service and quality of work. Effective time management. Able to plan, organise and prioritise a high level of work. Must have excellent attention to detail. Benefits Salary circa 32,000 depending on level of experience Hours are 8.00am to 5.30pm Monday to Friday 20 days annual leave + bank holidays Free on-site parking If you are a CAD Technician who wants to do more than just draw apply now or contact Appointments for more information about this excellent opportunity. Candidates who require sponsorship now or in the future will not be considered for this position.

A client of ours in the London area (Holborn) is recruiting a Purchasing Manager to join their team. This is a full-time, Maternity cover position working Monday - Friday, 8:30am - 5:00pm, paying between 45,000 - 50,000 per annum, depending on experience. Key Duties for the Purchasing Manager: Lead professional procurement processes across the supply chain for all goods and services Manage tenders and supplier selection to ensure value and compliance Develop and deliver effective purchasing and supply strategies Negotiate, implement, and manage supplier contracts and performance Analyse market trends and present strategic recommendations to senior management Build and maintain strong supplier relationships and market knowledge Support and lead cross-functional project teams to achieve procurement goals Skills & Experience: Minimum 3 years' experience in a senior purchasing or procurement role within FMCG (essential) CIPS, Degree or equivalent in Logistics, Business Administration or Purchasing (desirable) Proven experience managing a small team (essential) Excellent negotiation, communication, and interpersonal skills Strong analytical, problem-solving, and IT skills Experience in packaging, materials, or chemical environments (desirable) Benefits: Hybrid working with two days in the office Competitive salary and benefits package Professional development and training opportunities Supportive, collaborative working culture Career progression within a leading FMCG organisation If you feel you meet the above criteria and would like to be considered for this Purchasing Manager position, please apply with your CV or contact Connor at Prime Appointments for a confidential chat.

A client of ours in the Braintree area are recruiting a SEO Executive to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.00pm, working 4 days in the office and Fridays from home. Paying 30,000 - 40,000 per annum depending on experience. Key Duties include but are not limited to: Carry out proven, effective and up-to-date SEO tactics based on the clients' campaign strategies & requirements. This will include technical on-site, content and off-site SEO. Conduct keyword research to identify high-value search terms and trends relevant to client industries. Optimise website content, including copywriting, meta tags, and headers, to improve search visibility and user experience. Conducting website audits to identify technical issues affecting search engine performance, such as crawl errors, site speed issues, and mobile friendliness. Perform on-page and off-page SEO activities, such as link building, directory submissions, and content syndication, to enhance website authority and domain trust. Using tools such as: Google Analytics, Google Search Console, Google Tag Manager, SEMrush, SE Ranking, Screaming Frog and similar tools/platforms. Stay up to date with industry trends, algorithm updates, and best practices. Conduct competitor analysis Design and implement customised SEO campaigns that align with clients' unique business objectives, focusing on measurable growth in organic traffic, keyword rankings, and conversions. Communicate effectively with clients to provide updates, insights, and recommendations regarding SEO performance. Skills and Experience required to be considered for this SEO Executive position: Ability to deliver results for multiple clients within a variety of industries. 2+ years SEO and marketing experience essential Previous experience working with an agency environment desirable Ability to build long-term relationships with clients Excellent communication skills Full driver's license and access to own car due to the location of this role. Great Benefits to working for this company include: Bonus scheme Casual dress Company events Company pension On-site free parking Private medical insurance If you feel like you meet the above criteria & would like to be considered for this SEO Executive position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.