RGA Global

12 months FTC Experience Design Director (UX) London R/GA is an independent creative innovation company built for the intelligence age. We harness the power of design and technology to create more valuable experiences for people and brands. From reimagining interfaces with AI to launching entirely new platforms and services, we help organisations adapt to what's next and shape what comes after. Our teams combine craft, curiosity and technology to deliver work that drives both business and human impact. At R/GA, we don't just respond to change - we help shape it. The Role This is a client-facing leadership role for an Experience Design Director who excels in the art of presentation, acting as the spokesperson for a key client in senior forums. You'll be the face of our research and design vision, representing both R/GA and our client in C-level presentations, and leading how we communicate insight, influence decisions, and inspire stakeholders across Europe. As an Experience Design Director with a focus on presentations, your role is to craft and deliver compelling narratives that bring complex data & analytics to life. You'll partner with internal teams to shape the story and present it with clarity and confidence. This is not a behind-the-scenes role. You'll be the person leading the presentations. On any given day you might be Lead heuristic evaluations and experience design presentations for prospective clients Translate research and best practices into clear, actionable design critiques and strategic recommendations Present to executive-level stakeholders with confidence, clarity, and business fluency Lead experience design across complex, multi-platform products and services You'd be the right fit if you Are comfortable traveling across Europe to present in person at critical milestones Are a confident and charismatic presenter with a passion for storytelling Can communicate complex experience design thinking to non-design audiences with ease Thrive in high-pressure environments and know how to command a room Are experienced in creating and delivering C-level presentations that influence outcomes Confident independently working with clients Have a proven ability to guide the design vision of a project from start to finish Understand how to create experiences that deliver both human impact and business value Think beyond screens considering how digital, physical and multimodal touchpoints come together in a cohesive experience Balance big-picture thinking with exceptional attention to detail You bring 7+ years of experience in UX, product, service or interaction design, with at least 2 years in a senior or leadership role Proven presentation and storytelling skills, especially with executive-level stakeholders A working knowledge of UX heuristics, e-commerce best practices, and digital performance levers A detail-oriented mindset and the ability to work independently in high-stakes environments Willingness to travel for key client engagements and workshops A portfolio that demonstrates strategic thinking, creative excellence and real-world impact Strong facilitation and presentation skills both in-person and remotely Fluency in English, with French or other European languages considered a plus Diversity Everyone is welcome at R/GA, and we are committed to empowering our talent to bring their authentic self to work. If you have any requests or requirements to support you throughout the interview process, please let us know.

R/GA designs businesses & brands for a more human future Our Designers are makers and storytellers that use design to bring ideas to life. They lead projects into uncharted creative territories and synthesize new outcomes. They're design fundamentalists, but approach projects with a systems and stories mindset. They identify user needs, interpret client challenges and define visual language, always mindful of how it looks and how it behaves. As a Visual Designer at R/GA, you'll contribute to concepts, design strategies and systems, and partner with senior team members to create visual design artifacts. We are looking for a mix of conceptual thinking, design craft and flair to create meaningful and memorable work. Here's what you should know if you want to be a Visual Designer at R/GA: On any given day you might - Create best in class design outputs in line with agency standards. - Create designs such as user interface, design systems, layouts, brand identity, iconography and assist with presentation narratives. - Concept and collaborate with strategy, creative, UX and technology to execute design work. - Work closely with senior team members to execute the design craft and creative vision. - Maintain the quality of design throughout all phases of the project. - Participate constructively in inter-department and cross-service line communications - Execute design work to ensure final deliverables meet R/GA standards and client expectations. The ideal person - Has a proven ability to produce cutting edge creative work, and a solid understanding of design. - Has a passion for design and is aware of emerging trends and technologies. - Has a proactive, positive attitude and engages with the team around them. - Demonstrates excellent attention to detail when creating design artifacts and assets. - Must have experience in creating user interface designs for responsive websites, products and mobile applications. - Has good presentation skills. - Exhibits good communication skills within the agency team and with clients. - Takes constructive criticism with ease and grace. - Embraces challenges and new methods of thinking. - Is able to create and craft award winning work. You bring - 2+ years agency experience or similar - Solid foundation in design fundamentals and methodologies - Excellent knowledge of Adobe Creative Suite, Figma, Sketch, Keynote - Prototyping experience - Motion design experience is a plus