Fawkes and Reece

Role: Freelance Contracts Manager - New Build Housing Location: Specification: Fixed term contract (12 months+) Rate: Competitive salary We are currently seeking an experienced Freelance Contracts Manager to join a busy high profile residential development in Preston to join our growing construction team click apply for full job details

Location: London Salary: £Neg Contract: Permanent Type: Full Time Reference: EH-37 Posted: March 5, 2026 We are working with a high-quality residential developer known for delivering well-designed homes and an exceptional customer experience. Due to continued growth, they are now looking to appoint a Customer Service Manager to lead and develop their customer care function. This is an excellent opportunity for someone currently working within new build customer care who is ready to take the next step into a management position and play a key role in shaping the homeowner journey. The Role As Customer Service Manager, you will be responsible for overseeing the customer care process from completion through to the end of the defects period. You will lead and support the customer care team while working closely with internal departments to ensure homeowners receive a high standard of service. Key Responsibilities Lead and manage the Customer Service / Customer Care team Oversee the post-completion customer journey and defect management process Ensure customer issues are handled efficiently and professionally Liaise with construction, sales and technical teams to resolve queries and defects Monitor customer satisfaction and identify opportunities to improve service delivery Manage subcontractors attending customer homes for remedial works Maintain accurate records and reporting relating to customer care cases Ensure compliance with industry standards and warranty provider requirements About You Previous experience within customer care for a residential developer / house builder Experience as a Senior Customer Care Coordinator, Customer Care Executive, or Assistant Customer Service Manager looking to progress Strong organisational and problem-solving skills Excellent communication and customer-facing ability Ability to manage multiple issues and prioritise effectively A proactive approach to delivering high levels of customer satisfaction What's on Offer Opportunity to step into a Customer Service Manager role with real responsibility Join a quality-driven residential developer with strong growth plans Supportive team environment with clear career progression Competitive salary and benefits package If you are looking to take the next step in your customer care career within the house building sector, we would love to hear from you. Apply today or contact us for a confidential discussion.

Overview Reference: SMTLOW_ Posted: November 18, 2025 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client is a well-established Social Housing Contractor, with an excellent reputation and a strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join on a permanent basis to work on planned maintenance schemes to tenanted properties in the Skelmersdale region. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Responsibilities Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenants may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face-to-face customer service, ideally within Housing or Construction sectors. Qualifications & Requirements Full driving licence with own transport Ideally hold a CSCS Card The salary is £27k plus £3k car allowance and mileage. How to Apply To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call . Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

Assistant Site Manager A great opportunity has come up for an Assistant Site Manager to join a well-known PLC housebuilder on a large, multi-phased residential development near Chichester. You'll be joining an award-winning regional team working on a significant development delivering traditional build homes in a busy, fast-moving environment click apply for full job details

Role: Assistant Site Manager Location: Warrington Specification: Long term/Freelance Day Rate: 220-250 About the Role We are seeking a motivated and detail-oriented Assistant Site Manager specialising in Finishing and Customer Care to join our growing construction team click apply for full job details

A respected residential developer in Surrey is seeking a Customer Care Administrator to manage customer interactions and support the administrative team. Responsibilities include handling customer enquiries, logging defects, updating the CRM system, and ensuring service standards are met according to guidelines. Ideal candidates should have experience in customer service, strong organizational skills, and proficiency in Microsoft Office. This temporary role offers competitive benefits including a pension scheme.

Location: Southampton Salary: £22K- £24K per Year Contract: Permanent Type: Full Time Reference: ACR125cdd_ Posted: May 30, 2025 As a prominent recruitment agency specialising in the construction industry, Fawkes & Reece has established a strong reputation for delivering high-quality permanent and temporary candidates to top construction firms in the UK. With our extensive network and industry expertise, we have successfully matched countless professionals with their ideal roles, contributing to the growth and success of the construction sector. Currently, we are actively seeking a Recruitment Consultant to join our dynamic team at the Southamptonoffice. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients. At Fawkes & Reece, we value independence and believe in empowering individuals to excel in their roles. We also provide comprehensive support and guidance for those with less experience, ensuring that everyone has the opportunity to thrive and develop their skills. As a Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates. In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements. Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills. Job Description - Recruitment Consultant The main purpose of the role of Recruitment Consultant is to provide day to day candidate control, candidate generation and administrative support to the recruitment team. Duties will include: Verify candidate credentials and include in their profiles Develop job descriptions and promote job openings Generate leads for potential candidates Distribute assignment information to candidates Manage timely submission of accurate time sheets for payroll Format resumes and establish candidate profiles Handle incoming phone inquiries Enroll new job seekers into the system Benefits - Recruitment Consultant Excellent salary and commission Birthday Gift Holiday buy Quarterly incentives All expenses trip for high achievers Exclusive discounts with high end brands Potential to earn monthly awards and individual prizes. Contribution to travel Fast-track promotion opportunities. Breakfast club Early Friday finish Discounted gym membership Cycle to work scheme. Competency and Knowledge Base - Recruitment C onsultant Flexible and adaptable Good organisational and administrative skills Ability to prioritise Ability to work to deadlines Attention to detail and shows accuracy in work Able to build strong relationships with candidates and clients Good problem-solving skills If you are a motivated and driven individual with a passion for the construction industry and a desire to make a significant impact in the recruitment field, we encourage you to apply for the Recruitment Consultant position at Fawkes & Reece. Join our team and be part of a company that values your independence, supports your growth, and offers exciting opportunities for career advancement. If interested to hear further, please give Amelia a call in our London office.

Bid Manager We have a fantastic opportunity for a Bid Manager to join an established main contractor based in Southampton. The business has a strong presence on the South Coast, undertaking projects valuing up to £15mil across both the public and private sectors including education, healthcare, residential and commercial click apply for full job details

Electrical Site Manager, East Sussex coast to £325 a day - temp 6-9 months+ - Main Contractor Are you an established Freelance Electrical Site Manager with a proven background of experience working within the Building Services and M&E sector? Would you relish the opportunity to work for one of the UK's most prestigious M&E contractors on one of their most iconic projects? Your background and experience, together with an industry recognised qualification, will be well rewarded for working hard on a M&E package of around £15M on a large healthcare project in East Sussex. Previous M&E Fit-out project experience would be advantageous. Main duties will be to manage and oversee self delivery team and specialist outside sub-contractors and ensuring all Health and Site Safety is in place and adhered to. Experience of using an IPAD for reporting using Fieldview software would be advantageous. As one of the UK's leading recruiters, Fawkes & Reece specialises in all areas of Building Services and M&E, from M&E Quantity Surveyors, M&E Estimators, M&E Project managers, M&E Managers, M&E Project and M&E Design Engineers, M&E Coordinators and CAD Draughtsman. For the latest "Building Services" opportunities in your area contact Steve Snelling at Fawkes and Reece London

Full job description Do currently work in or have a passion for Construction? Are you a Cleaner currently looking for work? Do you hold a valid CSCS card? If the answers are yes, we have roles opening with a reputable Construction company in the Reading area. Role: Welfare Cleaner Location: Reading Contract type: Temporary (Full time) Duration: Ongoing Start date: Upcoming Pay rate: £16 click apply for full job details

START 29th APRIL- 11 weeks - RETAIL STORE TOILET REFURBISHMENT - NIGHT SHIFT - 1 WEEKEND ON, 1 OFF We're Hiring: Freelance Site Manager Location: Southampton Sectors: Commercial - retail toilet refurbishment Day rate: £280-300 per night Duration: 11 weeks We are looking for a Freelance Site Manager for our client (HO based in the Northwest) to manage a retail store toilet refurbishment in Southampton click apply for full job details

Assistant Site Manager A great opportunity has come up for an Assistant Site Manager to join a well-established PLC residential developer on a timber frame housing development near Horsham. This is a chance to join a busy and well-performing regional team delivering a quality residential scheme in a fast-paced environment click apply for full job details

Location: London Salary: £Neg Contract: Permanent Type: Full Time Reference: Trainee_ Posted: September 26, 2025 Fawkes & Reece is a leading recruitment agency for the construction sector and has a proven track record of supplying both permanent and temporary candidates into some of the UK's best known construction companies. We are looking to recruit a Recruitment Consultant to work from our London office. Working directly with a leading, high billing Manager to support and assist on key accounts. Due to growth and restructuring for the New Year an opportunity exists to join a high performing team. This professional team works directly with the leading house building companies and maintains close relationships with the most respected and prestigious companies whereby delivery a high level of service. As a company, we can promote independence for those with more experience and support for those with less. You will receive industry related as well as recruitment specific training appropriate to your entry level. Duties will include: Identifying and developing existing and new client job opportunities Management of clients and candidates through recruitment process from carrying out initial interview to job offer and placement Ensuring high standards of service delivery to company standards at all times Experience Required - Trainee Recruitment Consultant Ideally 6 months experience or currently in a sales position Resilience and determination Able to be self-motivated. The ability to build rapport Hungry to hit targets You can expect: Excellent salary and commission Birthday Gift Holiday buy Quarterly incentives All expenses trip for high achievers Exclusive discounts with high end brands Potential to earn monthly awards and individual prizes. Contribution to travel Fast-track promotion opportunities. Breakfast club Early Friday finish Discounted gym membership Cycle to work scheme If this position is of interest, please apply with your CV.

A leading property developer have a requirement for a New Homes Coordinator to join their team based in MAnchester. New Homes Coordinator role Working closely with the with the New Homes Manager you will be responsible for delivering a first class customer service to customers within their defect and warranty period click apply for full job details

About this Role: Project Manager required to run a £5m new build timber framed residential project in Mortimer Common near Theale, Berkshire. This is a secured project with main works due to start in the spring for an 18 months programme. Reporting to the Construction Director and visiting Contracts Manager you will be responsible for managing the project through the end of the preconstruction phase click apply for full job details

Location: City of London Salary: £20K- £23K per Year Contract: Permanent Type: Full Time Reference: KK TRC7r_ Posted: July 7, 2025 As a prominent recruitment agency specializing in the construction industry, Fawkes & Reece has established a strong reputation for delivering high-quality permanent and temporary candidates to top construction firms in the UK. With our extensive network and industry expertise, we have successfully matched countless professionals with their ideal roles, contributing to the growth and success of the construction sector. Currently, we are actively seeking an Apprentice Recruitment Consutlant to join our dynamic team at the London office. This role offers an exciting opportunity to work in a fast-paced and rewarding environment, where you will play a crucial role in sourcing and attracting top talent for our clients. At Fawkes & Reece, we value independence and believe in empowering individuals to excel in their roles. We also provide comprehensive support and guidance for those with less experience, ensuring that everyone has the opportunity to thrive and develop their skills. As an Apprentice Recruitment Consultant, you will undergo industry-related and recruitment-specific training that is tailored to your level of entry. This training will equip you with the knowledge and skills necessary to effectively identify, engage, and assess potential candidates. You will learn how to utilize various sourcing techniques, such as job boards, social media platforms, and networking events, to build a strong pipeline of qualified candidates. In addition to sourcing candidates, you will also be responsible for conducting initial screenings, assessing candidate suitability, and coordinating interviews with clients. Your ability to effectively communicate and build relationships with both candidates and clients will be crucial in ensuring successful placements. Furthermore, as a member of our team, you will have access to ongoing support and mentorship from experienced recruitment professionals. This collaborative environment will provide you with the opportunity to learn from industry experts and continuously improve your recruitment skills. You can expect: Excellent salary and commission Birthday Gift Holiday buy Quarterly incentives All expenses trip for high achievers Exclusive discounts with high end brands Potential to earn monthly awards and individual prizes. Contribution to travel Fast-track promotion opportunities. Breakfast club Early Friday finish Discounted gym membership Cycle to work scheme If this position is of interest, please apply with your CV. If you would prefer to have an initial confidential chat, contact Katherine Klat at the London Office

Location: Wrexham Salary: £27K per Year Contract: Permanent Type: Full Time Reference: SMTLO_ Posted: March 9, 2026 Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on planned maintenance (roofing) schemes to tenanted properties in the Flintshire region. As a Tenant Liaison Officer you will develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will also be responsible for booking in appointments and will manage your own diary. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues The successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors. You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The salary is £27k plus 3k car allowance and mileage. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

About this Role: Experienced Senior Project Manager required by the South Coast office of this busy main contractor to manage the construction of several new build and refurbishment projects (Contract value circa £25m) within a secure location near Salisbury, Wiltshire. Reporting to the Operations Director, you will be responsible for managing the projects from preconstruction stages through to star click apply for full job details

Reference: SELA_ Posted: February 19, 2026 My client are a 5-star, volume house builder who deliver new build homes in North West region. They have a requirement for an ambitious Sales Executive to join their sales team on a developments based in Lancashire. About the role of a Sales Executive The Sales Executive job will be responsible for securing the sale of new homes and to achieve contract exchanges and legal completions in line with company targets. You will utilise sales tools, promotions and incentives, to manage all sales proceedings including regular contact with customers with regards to contract exchange deadline to ensure that are that these are achieved and customers are kept fully informed throughout the buying process ensuring the highest levels of customer satisfaction are delivered. Responsibilities for a Sales Executive Maintaining presentation of the sales office and show area complex (including signage, flags, gardens and customer car parking areas) Meeting and greeting potential and existing clients in a professional manner Providing excellent customer service skills throughout the sales journey Answering enquiry calls and responding to new leads effectively Organising customer appointments (viewing show homes etc) Ensuring all potential purchasers are qualified following company procedure Dealing with the day to day administration in line with running a sales office Holding build sales meeting with site manager discussing all plots build progress and discuss any up and coming completions, issues etc. Keeping COINS up to date Checking plots and carrying out home ready inspections when CML is received Liaising with internal departments (site manager and head office) Keeping close contact with Sales Manager (reporting any issues or updates) Liaising with any external departments (surveyors, estate agents, financial advisors, solicitors) Ensure GDPR guidelines/privacy policies are being adhered to Daily usage of Personal Alarm system Requirements for a Sales Executive Suitable applicants must have a strong sales background with proven experience in a similar role within the new homes industry or estate agency. You will need to be courteous and professional at all times, organised, self-motivated, honest and trustworthy, and a willing team player who will make an immediate contribution in a busy and fast moving sales environment. GCSE Maths and English Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems 35 hours per week, working Thursday to Monday between 10am - 5pm. Flexibility is a pre-requisite for this role as the post holder will be required to travel between sites on occasion. Driving license and own vehicle What we offer for a Sales Executive Salary of £27.5k Mileage If you're interested in this Sales Executive role, please apply with an up-to-date copy of your CV.

A 5-star volume house builder in the North West is seeking a Sales Executive to join their team in Lancashire. The role involves securing the sale of new homes, maintaining the sales office's presentation, and providing exceptional customer service. With a strong sales background preferred, candidates should be professional, organized, and self-motivated. The position offers a salary of £27.5k and requires a driving license. Flexibility in working hours is essential.