Essex County Council is hiring DigiGo Drivers across Braintree, Halstead, and Uttlesford areas. The role is operational field-based, providing transport for students and older adults in sustainable minibuses. Successful applicants will have a valid D1 driving licence and strong communication skills. This position offers flexible working patterns and generous benefits including 26 days annual leave. For queries, please contact .
Jul 31, 2026
Full time
Essex County Council is hiring DigiGo Drivers across Braintree, Halstead, and Uttlesford areas. The role is operational field-based, providing transport for students and older adults in sustainable minibuses. Successful applicants will have a valid D1 driving licence and strong communication skills. This position offers flexible working patterns and generous benefits including 26 days annual leave. For queries, please contact .
Customer Service & Acquisitions Lead - Colchester Amphora Trading Ltd (Amphora Connect) Colchester, Essex Full-Time, Temporary 3 Month Contract, 37 hours per week £15.00-£18.00 PAYE / £19.23-£23.08 Umbrella per hour Closing Date: Monday 3rd August 2026 Essex County Council (ECC) are delighted to be supporting Colchester Amphora in recruiting a Customer Service & Acquisition Lead on an initial 3-month contract. Join Our Growing Digital Connectivity Team Are you passionate about delivering outstanding customer service while helping to grow a successful business? Do you enjoy building relationships, generating new business opportunities, and ensuring customers receive an exceptional experience from start to finish? Amphora Connect is looking for a proactive and customer-focused Customer Service & Acquisitions Lead to play a key role in supporting our fibre broadband business. This is an exciting opportunity to combine customer service excellence, sales lead generation, account management, and business support within a growing digital connectivity operation. About the Role - Working closely with the Amphora Connect team, Digital Marketing Lead and Finance Manager, you will be responsible for attracting new customers, supporting existing users, and helping Amphora Connect achieve its ambitious growth targets. Key Responsibilities Customer Acquisition & Business Growth Identify and generate new customer leads through research, networking, events, referrals, and digital channels. Build and maintain a strong pipeline of prospective customers. Engage with potential customers to understand their requirements and present suitable connectivity solutions. Convert qualified leads into paying customers. Work collaboratively with the Amphora Connect team to achieve customer growth targets. Customer Service & Account Management Deliver a professional and responsive customer experience. Handle customer enquiries, complaints, and service issues effectively. Contact customers ahead of contract renewals and discuss available contract options. Build strong relationships with customers and act as a trusted point of contact. Customer Administration & Finance Support Set up new customer accounts and raise invoices as required. Process customer payments and maintain accurate records. Reconcile payments received through Stripe, GoCardless, and bank transfers. Support credit control activities and help minimise overdue debt. Manage customer departures and coordinate the return of equipment where necessary. Reporting & Business Improvement Collate performance information and prepare regular reports and dashboards. Monitor customer acquisition and service performance metrics. Analyse customer service and acquisition data to identify trends and opportunities for improvement. Support the development of customer service and acquisition systems and processes. Assist with internal and external audit requirements. Coordinate meetings and forward scheduling activities for the Amphora Connect business. About You We are looking for an organised, motivated individual who enjoys working with customers and has a strong eye for detail. Essential Skills & Experience Experience in a customer service, customer success, sales support, account management, or business development environment. Excellent communication and relationship-building skills. Ability to understand customer needs and identify appropriate solutions. Strong administrative and organisational skills. Good Microsoft Office skills, including Word and Excel. Experience working with data and spreadsheets. Ability to manage multiple priorities and work independently. A proactive, resourceful, and collaborative approach. Desirable Experience within telecommunications, broadband, digital technology, utilities, or similar sectors. Knowledge of customer onboarding, invoicing, and payment systems. Experience producing performance reports and analysing customer data. Understanding of business systems and process improvement. What We're Looking For You will be: Customer-focused and approachable. A confident communicator. Results-driven and motivated by achieving targets. Organised and detail-oriented. Flexible in your approach to work. A supportive team player. Willing to undertake professional development and training opportunities. Why Join Us? This is an opportunity to make a real impact within a growing digital connectivity business that supports communities and organisations across the region. You'll work in a varied role that combines customer engagement, business growth, analysis, and operational support, with opportunities to develop your skills and contribute to the future success of Amphora Connect.
Jul 31, 2026
Full time
Customer Service & Acquisitions Lead - Colchester Amphora Trading Ltd (Amphora Connect) Colchester, Essex Full-Time, Temporary 3 Month Contract, 37 hours per week £15.00-£18.00 PAYE / £19.23-£23.08 Umbrella per hour Closing Date: Monday 3rd August 2026 Essex County Council (ECC) are delighted to be supporting Colchester Amphora in recruiting a Customer Service & Acquisition Lead on an initial 3-month contract. Join Our Growing Digital Connectivity Team Are you passionate about delivering outstanding customer service while helping to grow a successful business? Do you enjoy building relationships, generating new business opportunities, and ensuring customers receive an exceptional experience from start to finish? Amphora Connect is looking for a proactive and customer-focused Customer Service & Acquisitions Lead to play a key role in supporting our fibre broadband business. This is an exciting opportunity to combine customer service excellence, sales lead generation, account management, and business support within a growing digital connectivity operation. About the Role - Working closely with the Amphora Connect team, Digital Marketing Lead and Finance Manager, you will be responsible for attracting new customers, supporting existing users, and helping Amphora Connect achieve its ambitious growth targets. Key Responsibilities Customer Acquisition & Business Growth Identify and generate new customer leads through research, networking, events, referrals, and digital channels. Build and maintain a strong pipeline of prospective customers. Engage with potential customers to understand their requirements and present suitable connectivity solutions. Convert qualified leads into paying customers. Work collaboratively with the Amphora Connect team to achieve customer growth targets. Customer Service & Account Management Deliver a professional and responsive customer experience. Handle customer enquiries, complaints, and service issues effectively. Contact customers ahead of contract renewals and discuss available contract options. Build strong relationships with customers and act as a trusted point of contact. Customer Administration & Finance Support Set up new customer accounts and raise invoices as required. Process customer payments and maintain accurate records. Reconcile payments received through Stripe, GoCardless, and bank transfers. Support credit control activities and help minimise overdue debt. Manage customer departures and coordinate the return of equipment where necessary. Reporting & Business Improvement Collate performance information and prepare regular reports and dashboards. Monitor customer acquisition and service performance metrics. Analyse customer service and acquisition data to identify trends and opportunities for improvement. Support the development of customer service and acquisition systems and processes. Assist with internal and external audit requirements. Coordinate meetings and forward scheduling activities for the Amphora Connect business. About You We are looking for an organised, motivated individual who enjoys working with customers and has a strong eye for detail. Essential Skills & Experience Experience in a customer service, customer success, sales support, account management, or business development environment. Excellent communication and relationship-building skills. Ability to understand customer needs and identify appropriate solutions. Strong administrative and organisational skills. Good Microsoft Office skills, including Word and Excel. Experience working with data and spreadsheets. Ability to manage multiple priorities and work independently. A proactive, resourceful, and collaborative approach. Desirable Experience within telecommunications, broadband, digital technology, utilities, or similar sectors. Knowledge of customer onboarding, invoicing, and payment systems. Experience producing performance reports and analysing customer data. Understanding of business systems and process improvement. What We're Looking For You will be: Customer-focused and approachable. A confident communicator. Results-driven and motivated by achieving targets. Organised and detail-oriented. Flexible in your approach to work. A supportive team player. Willing to undertake professional development and training opportunities. Why Join Us? This is an opportunity to make a real impact within a growing digital connectivity business that supports communities and organisations across the region. You'll work in a varied role that combines customer engagement, business growth, analysis, and operational support, with opportunities to develop your skills and contribute to the future success of Amphora Connect.
Cycle Instructor Temporary, Part Time £14.15 per hour for qualified instructors and £13.30 for unqualified instructors. Location: Countywide Working Style: Anywhere worker Closing Date: 10/07/2026 We are currently recruiting for Cycle Training Instructors, both qualified and unqualified, to cover training throughout Essex: Over 18 years old - for insurances purposes The pay rate for this position is £14.15 per hour for qualified instructors and £13.30 for unqualified instructors. This is an as and when role where, depending on service demand, you will be expected to work a minimum of two consecutive week days during the school term. You will also be required to work some weekends and evenings, providing support to the service at key times. You must be able to travel county wide. The Role We are currently seeking competent individuals who are passionate about cycling and enjoy working with people-especially children-and who are enthusiastic about sharing their cycling skills. In this role, you will be delivering Bikeability training courses to children across Essex, as well as occasionally working with adults to help them build confidence, develop practical cycling skills, and improve their road awareness. As part of the role, you will be expected to always adhere to road safety laws, just as you would in your everyday cycling. You will be responsible for planning and organising training sessions effectively, demonstrate reliability and good timekeeping, and maintain a strong awareness of potential hazards. Cycling experience, confidence and skill are all essential, along with the ability to create a safe, supportive learning environment for both children and adults. You will be delivering valuable, lifelong cycling skills that will empower our learners to travel confidently, safely, and independently. To prepare you for this role, you will receive training to the National Standard 1st 4 Sport Level 2 award in instructing cycle training (L2AICT) through a three day course delivered by The Bikeability Trust. If your application is successful, you must be available to attend the full three day course. Date to be confirmed. The venue will be confirmed closer to the time. This qualification includes online modules that must be completed before attending the in person training days. You will also be required to achieve full accreditation in the 1st4sport Level 2 Award in Instructing Cycle Training within 6 months of starting employment (funded by ECC). Accountabilities Deliver training in line with National Standards and the Government approved Bikeability scheme. Ensure all on road and off road training is delivered in line with Health & Safety requirements. Work with children and adults in formal training settings. Liaise with managers and other instructors, ensuring all sessions run to the dates and times booked with schools. Maintain accurate administrative records, including risk assessments, attendance registers, and client information on the online system. Demonstrate professionalism, including reliability and good timekeeping. Undertake any other duties appropriate to the role. Engage in training and use of new technology introduced by the County Council and The Bikeability Trust. The Experience You Will Bring Fun and enthusiasm Experience of working with people Excellent communication skills Be a regular, competent cyclist Confident using IT and have access to Word and Excel Ability to work with minimum supervision Suitably fit to undertake training duties and supervise children Ideally hold a First Aid qualification Must own or have use of a smart phone The role requires you to be mobile throughout a wide operational area including travelling around the county of Essex (excluding Southend and Thurrock), ideally by bike and/or public transport where practicable. We will try where possible to assign you within your local area, but you will be expected at times to travel further afield. You must be prepared to work in all weather conditions. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. As part of employment on behalf of Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. Contact:
Jul 22, 2026
Full time
Cycle Instructor Temporary, Part Time £14.15 per hour for qualified instructors and £13.30 for unqualified instructors. Location: Countywide Working Style: Anywhere worker Closing Date: 10/07/2026 We are currently recruiting for Cycle Training Instructors, both qualified and unqualified, to cover training throughout Essex: Over 18 years old - for insurances purposes The pay rate for this position is £14.15 per hour for qualified instructors and £13.30 for unqualified instructors. This is an as and when role where, depending on service demand, you will be expected to work a minimum of two consecutive week days during the school term. You will also be required to work some weekends and evenings, providing support to the service at key times. You must be able to travel county wide. The Role We are currently seeking competent individuals who are passionate about cycling and enjoy working with people-especially children-and who are enthusiastic about sharing their cycling skills. In this role, you will be delivering Bikeability training courses to children across Essex, as well as occasionally working with adults to help them build confidence, develop practical cycling skills, and improve their road awareness. As part of the role, you will be expected to always adhere to road safety laws, just as you would in your everyday cycling. You will be responsible for planning and organising training sessions effectively, demonstrate reliability and good timekeeping, and maintain a strong awareness of potential hazards. Cycling experience, confidence and skill are all essential, along with the ability to create a safe, supportive learning environment for both children and adults. You will be delivering valuable, lifelong cycling skills that will empower our learners to travel confidently, safely, and independently. To prepare you for this role, you will receive training to the National Standard 1st 4 Sport Level 2 award in instructing cycle training (L2AICT) through a three day course delivered by The Bikeability Trust. If your application is successful, you must be available to attend the full three day course. Date to be confirmed. The venue will be confirmed closer to the time. This qualification includes online modules that must be completed before attending the in person training days. You will also be required to achieve full accreditation in the 1st4sport Level 2 Award in Instructing Cycle Training within 6 months of starting employment (funded by ECC). Accountabilities Deliver training in line with National Standards and the Government approved Bikeability scheme. Ensure all on road and off road training is delivered in line with Health & Safety requirements. Work with children and adults in formal training settings. Liaise with managers and other instructors, ensuring all sessions run to the dates and times booked with schools. Maintain accurate administrative records, including risk assessments, attendance registers, and client information on the online system. Demonstrate professionalism, including reliability and good timekeeping. Undertake any other duties appropriate to the role. Engage in training and use of new technology introduced by the County Council and The Bikeability Trust. The Experience You Will Bring Fun and enthusiasm Experience of working with people Excellent communication skills Be a regular, competent cyclist Confident using IT and have access to Word and Excel Ability to work with minimum supervision Suitably fit to undertake training duties and supervise children Ideally hold a First Aid qualification Must own or have use of a smart phone The role requires you to be mobile throughout a wide operational area including travelling around the county of Essex (excluding Southend and Thurrock), ideally by bike and/or public transport where practicable. We will try where possible to assign you within your local area, but you will be expected at times to travel further afield. You must be prepared to work in all weather conditions. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. As part of employment on behalf of Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. Contact: