Folkestone Hythe

£28,244 - £36,389 (Grade D/E Depending on skills and experience) Location: Civic Centre, Castle Hill Avenue, Folkestone, Kent, CT20 2QY / Flexible Contract: Temporary Working Pattern: Full Time Hours: 37 hours per week. DBS Check: Yes Closing Date: 06/03/2026 at 09:00 Reference: GF01/26/331179 Fixed-term for 6 Months to cover secondment We're looking for a highly motivated/knowledgeable individual to join our Corporate Debt & Business Rates team. This post will support the efficient, effective and fair collection of debts owed to the council, focusing primarily on the recovery of Council Tax arrears. Providing a professional service with the highest possible standards of advice, resolving cases as appropriate and ensuring demand is managed by working proactively with customers. You'll need to have recent and relevant experience in an administrative role within a customer services or revenues environment and good IT skills including Microsoft Office. If you have the ability to interpret relevant legislation, have excellent negotiation skills, the ability to work on your own initiative and are able to fill any gaps in your knowledge swiftly, then we want to hear from you. The requirements for level 1 - Grade D & level 2 - Grade E are set out in the job description. Please note that this post is advertised as fixed-term and if applying internally, any requested secondment arrangements would need to be agreed between the candidate and all departments. Why Join Folkestone & Hythe District Council? Our benefits package reflects our commitment to helping colleagues thrive both professionally and personally. Flexible, agile and hybrid working, supporting a healthy work-life balance. Generous annual leave - up to 31 days plus bank holidays, birthday leave, flexi time, and Christmas office closure. Learning and development opportunities to support your career growth and progression. Family friendly policies and support initiatives. Health & wellbeing programmes, including access to the Employee Assistance Programme. Professional membership fee reimbursement, helping you maintain or enhance your professional standards. Salary sacrifice schemes such as cycle to work and lease car options. Corporate membership discounts covering shopping, entertainment, gym subsidies, days out and more. A convenient town centre location, close to public transport, with free office parking. For an informal discussion regarding this role please contact Sarah Calladine (Corporate Debt & Business Rates Team Leader) on The closing date for the receipt of all completed applications is 6th March at 9am. Interviews will be held in late March 2026. How to apply Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.

A Local Government Authority is seeking a motivated individual for a fixed-term position in the Corporate Debt & Business Rates team. This role primarily supports the recovery of Council Tax arrears and involves providing professional services while managing customer interactions. Ideal candidates will possess recent administrative experience in a customer service environment and demonstrate solid IT skills. The position offers flexible working options and generous leave entitlements.