Permanent - 37 hours £13.57 per hour (circa 26,000pa) As an assistant store manager in our retail stores you will support the store manager in leading and managing an engaged team of colleagues You will coach, develop and inspire the store team to deliver extraordinary customer service and realise their full potential. You will work with the store manager to drive standards, build capability and accountability and create a great place to work. You will lead by example and exhibit the Lakeland essence, values and behaviours. You will be passionate about our products and delivering best in class customer service. You will need; Previous experience in an assistant managers role, or similar, and to be able to deputise for the store manager in their absence. Strong selling and customer service skills Great communication and interpersonal skills An understanding of KPI's and an ability to drive performance Experience in recruitment and performance reviews Experience in managing workflow schedules An ability to manage, organise and motivate your colleagues on a day to day basis An ability to train others and engage them in all aspects of being part of a busy store team An ability to encourage and coach your colleagues to achieve their own potential Existing knowledge of Lakeland and our products A positive attitude to change and development Intermediate IT skills (eg word and excel) We want to be celebrated for bringing excitement, innovation and fun to people's homes and lives. We do this through our extraordinary products sold with devotion and flair. Benefits include: 20% Company Discount - Pensions Scheme opportunities - Company Uniform.
Jul 25, 2025
Full time
Permanent - 37 hours £13.57 per hour (circa 26,000pa) As an assistant store manager in our retail stores you will support the store manager in leading and managing an engaged team of colleagues You will coach, develop and inspire the store team to deliver extraordinary customer service and realise their full potential. You will work with the store manager to drive standards, build capability and accountability and create a great place to work. You will lead by example and exhibit the Lakeland essence, values and behaviours. You will be passionate about our products and delivering best in class customer service. You will need; Previous experience in an assistant managers role, or similar, and to be able to deputise for the store manager in their absence. Strong selling and customer service skills Great communication and interpersonal skills An understanding of KPI's and an ability to drive performance Experience in recruitment and performance reviews Experience in managing workflow schedules An ability to manage, organise and motivate your colleagues on a day to day basis An ability to train others and engage them in all aspects of being part of a busy store team An ability to encourage and coach your colleagues to achieve their own potential Existing knowledge of Lakeland and our products A positive attitude to change and development Intermediate IT skills (eg word and excel) We want to be celebrated for bringing excitement, innovation and fun to people's homes and lives. We do this through our extraordinary products sold with devotion and flair. Benefits include: 20% Company Discount - Pensions Scheme opportunities - Company Uniform.
Position: Assistant Store Manager Type: Permanent - 37 hours Salary: £13.57 per hour (circa £26,000 pa) Job Overview As an assistant store manager in our retail stores, you will support the store manager in leading and managing an engaged team of colleagues. You will coach, develop, and inspire the store team to deliver extraordinary customer service and realize their full potential. Key Responsibilities Support the store manager in driving standards and building capability. Lead by example and exhibit the Lakeland essence, values, and behaviours. Deliver best-in-class customer service. Deputize for the store manager in their absence. Manage, organize, and motivate colleagues on a day-to-day basis. Encourage and coach colleagues to achieve their potential. Conduct recruitment and performance reviews. Manage workflow schedules. Qualifications Previous experience in an assistant manager's role or similar. Strong selling and customer service skills. Great communication and interpersonal skills. Understanding of KPIs and ability to drive performance. Existing knowledge of Lakeland and our products. Positive attitude towards change and development. Intermediate IT skills (e.g., Word and Excel). Benefits Benefits include: 20% Company Discount, Pensions Scheme opportunities, Company Uniform. Training during the first few weeks will involve some training in other Lakeland stores, which will involve some travel.
Feb 18, 2025
Full time
Position: Assistant Store Manager Type: Permanent - 37 hours Salary: £13.57 per hour (circa £26,000 pa) Job Overview As an assistant store manager in our retail stores, you will support the store manager in leading and managing an engaged team of colleagues. You will coach, develop, and inspire the store team to deliver extraordinary customer service and realize their full potential. Key Responsibilities Support the store manager in driving standards and building capability. Lead by example and exhibit the Lakeland essence, values, and behaviours. Deliver best-in-class customer service. Deputize for the store manager in their absence. Manage, organize, and motivate colleagues on a day-to-day basis. Encourage and coach colleagues to achieve their potential. Conduct recruitment and performance reviews. Manage workflow schedules. Qualifications Previous experience in an assistant manager's role or similar. Strong selling and customer service skills. Great communication and interpersonal skills. Understanding of KPIs and ability to drive performance. Existing knowledge of Lakeland and our products. Positive attitude towards change and development. Intermediate IT skills (e.g., Word and Excel). Benefits Benefits include: 20% Company Discount, Pensions Scheme opportunities, Company Uniform. Training during the first few weeks will involve some training in other Lakeland stores, which will involve some travel.