Squires Garden Centre, Common Road, Stanmore, London, City of, United Kingdom Req 28 April 2025 Your primary responsibility will be to provide professional support to the Catering Team. Working closely with the Catering Manager to help the department succeed. Hiring rate - £12.90 per hour Rota: Monday, Wednesday, Thursday, Friday, and Saturday 08:00-17:00; Sunday, Tuesday, and Friday 08:00-17:00 Main duties and responsibilities: Handling customer queries courteously and efficiently. Maintaining a harmonious and cooperative relationship with customers and staff at all times. Carrying out all reasonable duties as requested by management. Working within the kitchen team to prepare salads, vegetables, and sandwiches. Cooking and baking hot food, sweets, pastries, etc., as required. Producing food recipes to specification and recording wastage/shrinkage according to company guidelines. Ensuring all food is stored to the company's standards. Strictly adhering to food safety and hygiene regulations. Undertaking general cleaning of the kitchen and restaurant. Working as part of the kitchen and catering team and undertaking other reasonable duties as required. To be successful in this role, we are looking for: Enthusiasm for food preparation and cooking. A can-do attitude and interest in building a career in catering. Squire's is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, our business has focused on the happiness of our staff. We are committed to growth and maintaining high standards in horticulture, catering, and retail. We aim for our staff to enjoy working in a friendly, energetic, customer-focused environment. Rewards & Benefits: We want our employees to be known for friendliness, helpfulness, and excellent customer service, embodying the ethos 'nothing is too much trouble for our customers'. We offer an extensive benefits package, including: Employee Discount: 50% in Restaurants and 20% in Garden Centre upon joining, increasing to 25% after 2 years, and 30% after 5 years. Holiday (including bank holidays): 5.6 weeks upon joining, increasing with service. Bonus: Non-contractual Christmas bonus based on company profits. Pension: Defined Contribution Pension Plan, with company contributions if eligible. Attendance Bonus: After 1 year of perfect attendance, an additional holiday day (pro-rata). Made A Difference Scheme (M.A.D): Monthly recognition for outstanding service or initiatives. Learning & Development: Opportunities to enhance your skills and confidence. Birthday Benefits: Early leave or a £25 gift voucher after 6 months or 2 years of service, respectively. Cycle2work scheme: Savings on cycling equipment after 1 year of service. Child's First Day at School: Late arrival and early departure on your child's first school day after 1 year of service. RHS Membership or a Tree/Shrub: Choice of annual plant or RHS membership after 1 year. Employee Assistance Programme (EAP): Access to wellbeing resources after 2 years. Retirement: Reduced hours but same pay in final months after 15 years of service. Free Parking: Available on-site for employees.
Jul 05, 2025
Full time
Squires Garden Centre, Common Road, Stanmore, London, City of, United Kingdom Req 28 April 2025 Your primary responsibility will be to provide professional support to the Catering Team. Working closely with the Catering Manager to help the department succeed. Hiring rate - £12.90 per hour Rota: Monday, Wednesday, Thursday, Friday, and Saturday 08:00-17:00; Sunday, Tuesday, and Friday 08:00-17:00 Main duties and responsibilities: Handling customer queries courteously and efficiently. Maintaining a harmonious and cooperative relationship with customers and staff at all times. Carrying out all reasonable duties as requested by management. Working within the kitchen team to prepare salads, vegetables, and sandwiches. Cooking and baking hot food, sweets, pastries, etc., as required. Producing food recipes to specification and recording wastage/shrinkage according to company guidelines. Ensuring all food is stored to the company's standards. Strictly adhering to food safety and hygiene regulations. Undertaking general cleaning of the kitchen and restaurant. Working as part of the kitchen and catering team and undertaking other reasonable duties as required. To be successful in this role, we are looking for: Enthusiasm for food preparation and cooking. A can-do attitude and interest in building a career in catering. Squire's is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, our business has focused on the happiness of our staff. We are committed to growth and maintaining high standards in horticulture, catering, and retail. We aim for our staff to enjoy working in a friendly, energetic, customer-focused environment. Rewards & Benefits: We want our employees to be known for friendliness, helpfulness, and excellent customer service, embodying the ethos 'nothing is too much trouble for our customers'. We offer an extensive benefits package, including: Employee Discount: 50% in Restaurants and 20% in Garden Centre upon joining, increasing to 25% after 2 years, and 30% after 5 years. Holiday (including bank holidays): 5.6 weeks upon joining, increasing with service. Bonus: Non-contractual Christmas bonus based on company profits. Pension: Defined Contribution Pension Plan, with company contributions if eligible. Attendance Bonus: After 1 year of perfect attendance, an additional holiday day (pro-rata). Made A Difference Scheme (M.A.D): Monthly recognition for outstanding service or initiatives. Learning & Development: Opportunities to enhance your skills and confidence. Birthday Benefits: Early leave or a £25 gift voucher after 6 months or 2 years of service, respectively. Cycle2work scheme: Savings on cycling equipment after 1 year of service. Child's First Day at School: Late arrival and early departure on your child's first school day after 1 year of service. RHS Membership or a Tree/Shrub: Choice of annual plant or RHS membership after 1 year. Employee Assistance Programme (EAP): Access to wellbeing resources after 2 years. Retirement: Reduced hours but same pay in final months after 15 years of service. Free Parking: Available on-site for employees.
20 May 2025 Your primary responsibility will be to provide management support to the Gift Department. Working closely with the Garden Centre Manager to help the department to succeed. Rota: Every Monday, Tuesday, Wednesday and Thursday 09:00-18:00 with alternate weekends Saturday 09:00-18:00 and Sunday 08:30-17:30 Main duties and responsibilities: Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Co-operate fully with line management and Product Managers Take responsibility for the whole centre in the absence of the Manager Purchasing within the company product range within company guidelines Feed back on current and new products to optimise range and stock availability Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Close liaison with relevant Product Manager to ensure the optimum range and stock availability Use initiative to increase sales in their department Sales opportunities are generated through interaction with customers Standards of appearance are monitored and maintained Organises and allocates team and individual tasks, in line with customer service needs Queries and complaints handled with courtesy by all team members, and referred where necessary to the Manager and Product Manager To be successful in this role, we are looking for people: Squire's is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer focused environment. Rewards & Benefits: We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being 'nothing is too much trouble for our customers'. In turn we will provide an extensive benefit package, please see below. Employee Discount - 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service. Holiday (including bank holidays) - 5.6 weeks on joining increasing to 6.2 week after 2 years' service and 6.6 weeks after 5 years' service. Bonus - We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date) Pension - We are all aware of how important it is to save for our retirement. We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested. Attendance - After one years service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'. Made A Difference Scheme (M.A.D) - A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner. All winners select a gift to receive. Learning & Development - You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need. Birthday -After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours). Cycle2work scheme -After 1 years service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months. Child's first day at school -After 1 year's service come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day. RHS Membership or a Tree / Shrub -After 1 years service Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership. Employee Assistance Programme (EAP) -After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc. Retirement -After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months. Free Parking - Available to all employees in the designated parking areas on our site.
Jul 04, 2025
Full time
20 May 2025 Your primary responsibility will be to provide management support to the Gift Department. Working closely with the Garden Centre Manager to help the department to succeed. Rota: Every Monday, Tuesday, Wednesday and Thursday 09:00-18:00 with alternate weekends Saturday 09:00-18:00 and Sunday 08:30-17:30 Main duties and responsibilities: Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Co-operate fully with line management and Product Managers Take responsibility for the whole centre in the absence of the Manager Purchasing within the company product range within company guidelines Feed back on current and new products to optimise range and stock availability Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Close liaison with relevant Product Manager to ensure the optimum range and stock availability Use initiative to increase sales in their department Sales opportunities are generated through interaction with customers Standards of appearance are monitored and maintained Organises and allocates team and individual tasks, in line with customer service needs Queries and complaints handled with courtesy by all team members, and referred where necessary to the Manager and Product Manager To be successful in this role, we are looking for people: Squire's is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer focused environment. Rewards & Benefits: We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being 'nothing is too much trouble for our customers'. In turn we will provide an extensive benefit package, please see below. Employee Discount - 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service. Holiday (including bank holidays) - 5.6 weeks on joining increasing to 6.2 week after 2 years' service and 6.6 weeks after 5 years' service. Bonus - We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date) Pension - We are all aware of how important it is to save for our retirement. We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested. Attendance - After one years service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'. Made A Difference Scheme (M.A.D) - A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner. All winners select a gift to receive. Learning & Development - You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need. Birthday -After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours). Cycle2work scheme -After 1 years service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months. Child's first day at school -After 1 year's service come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day. RHS Membership or a Tree / Shrub -After 1 years service Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership. Employee Assistance Programme (EAP) -After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc. Retirement -After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months. Free Parking - Available to all employees in the designated parking areas on our site.
13 February 2025 Your primary responsibility will be to provide management support to the Horticultural team, with customer service at the forefront of everything you achieve. Working closely with the Plant Manager to help the Garden Centre succeed. Rota: Full time, 40 hours a week 09:00 - 18:00, including working alternate weekends Main duties and responsibilities: Maintain good control over stock levels, including accurate ordering and stock clearance where necessary. Train and monitor your team to ensure that stock is cared for appropriately. Co-operate fully with line management and product managers. Take responsibility for the whole department in the absence of the manager. Ensure all queries and complaints are handled with courtesy and referred where necessary to the manager and product manager. Customer service expectations are exceeded. Sales opportunities are generated through interaction with customers. To be successful in this role, we are looking for people: Extensive knowledge and experience of working in a retail bedding department and/or a horticultural qualification. A passion for customer service and the ability to thrive in a fast-paced environment are essential. You will be flexible, enthusiastic, and highly motivated, commercially aware, and have the ability to create dynamic displays. Squire's is a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment. Rewards & Benefits: We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being 'nothing is too much trouble for our customers'. In turn, we will provide an extensive benefit package, please see below. Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years of service and 30% after 5 years of service. Holiday (including bank holidays): 5.6 weeks on joining, increasing to 6.2 weeks after 2 years of service and 6.6 weeks after 5 years of service. Bonus: We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date). Pension: We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested. Attendance: After one year of service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'. Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown/inspired the business. There is a monthly winner. All winners select a gift to receive. Learning & Development: You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need. Birthday: After 6 months of service, if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years of service on your birthday, you will receive a £25 Squires gift voucher (pro-rata for less than 40 hours). Cycle2work scheme: After 1 year of service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months. Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day. RHS Membership or a Tree/Shrub: After 1 year's service, Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership. Employee Assistance Programme (EAP): After 2 years of service, employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc. Retirement: After 15 years of service, if you are retiring and have over 15 years of service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months. Free Parking: Available to all employees in the designated parking areas on our site.
Feb 17, 2025
Full time
13 February 2025 Your primary responsibility will be to provide management support to the Horticultural team, with customer service at the forefront of everything you achieve. Working closely with the Plant Manager to help the Garden Centre succeed. Rota: Full time, 40 hours a week 09:00 - 18:00, including working alternate weekends Main duties and responsibilities: Maintain good control over stock levels, including accurate ordering and stock clearance where necessary. Train and monitor your team to ensure that stock is cared for appropriately. Co-operate fully with line management and product managers. Take responsibility for the whole department in the absence of the manager. Ensure all queries and complaints are handled with courtesy and referred where necessary to the manager and product manager. Customer service expectations are exceeded. Sales opportunities are generated through interaction with customers. To be successful in this role, we are looking for people: Extensive knowledge and experience of working in a retail bedding department and/or a horticultural qualification. A passion for customer service and the ability to thrive in a fast-paced environment are essential. You will be flexible, enthusiastic, and highly motivated, commercially aware, and have the ability to create dynamic displays. Squire's is a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment. Rewards & Benefits: We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being 'nothing is too much trouble for our customers'. In turn, we will provide an extensive benefit package, please see below. Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years of service and 30% after 5 years of service. Holiday (including bank holidays): 5.6 weeks on joining, increasing to 6.2 weeks after 2 years of service and 6.6 weeks after 5 years of service. Bonus: We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date). Pension: We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested. Attendance: After one year of service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'. Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown/inspired the business. There is a monthly winner. All winners select a gift to receive. Learning & Development: You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need. Birthday: After 6 months of service, if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years of service on your birthday, you will receive a £25 Squires gift voucher (pro-rata for less than 40 hours). Cycle2work scheme: After 1 year of service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months. Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day. RHS Membership or a Tree/Shrub: After 1 year's service, Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership. Employee Assistance Programme (EAP): After 2 years of service, employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc. Retirement: After 15 years of service, if you are retiring and have over 15 years of service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months. Free Parking: Available to all employees in the designated parking areas on our site.