Smartcat Platform Inc.

Connecticut - Remote; Florida - Remote; Georgia USA - Remote; Maine - Remote; Maryland - Remote; Massachusetts - Remote; New Jersey - Remote; New York - Remote; Rhode Island - Remote; South Carolina - Remote; Vermont - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises. We're on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren't generic copilots. They're fully trained digital teammates that learn from your best people, your content, and your business strategy-ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world-instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise. Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world. Smartcat's vision is to realize a world where there is equal access to innovations and ideas. Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term. Mission Smartcat positions itself as the central hub for managing your enterprise's multilingual content, seamlessly integrating diverse content assets. Our AI acts as a dynamic facilitator in this process, streamlining content creation and translation. It intelligently leverages existing materials to generate and adapt content across various languages. This approach not only fosters consistency within teams but also significantly saves time, establishing Smartcat as a vital tool for global content management in any language. Your mission is to build the Strategic Sales team, driving expansion ARR in a heavy outbound cross sell motion. Your outcomes Reach quarterly ARR quota objectives from a global team portfolio of assigned customers, partnering with Solutions Architects, Marketplace Delivery Team, and Customer Success to enable and accelerate customer growth through exceptional value delivery In addition to ARR, you will partner closely with customer success to drive adoption and utilization, ensuring healthy long-term growth of accounts Help build the land and expand playbook to grow departmental land opportunities into seven-figure enterprise wide engagements Reporting to the VP of Account Management, you will oversee a team of 6 (current headcount #) globally-dispersed Strategic Account Executives and be responsible for recruiting and growing the team in EMEA and the USA Define the roles and responsibilities of the Strategic Sales team to support the overall company goals in expansion ARR Develop a high performing sales team through continuously coaching and supporting the team on opportunities, providing direct feedback and creating a culture of accountability Continue increasing talent density in the Strategic Sales team by hiring and retaining A+ players, fostering a culture of curiosity, urgency, customer centricity, and exceptional performance. Requirements 8+ years in enterprise sales within a B2B SaaS workflow or collaboration tool company, or in an AI SaaS company 5+ years of first line sales leadership experience Sandler Sales training and experience coaching to the MEDDPICC qualification framework preferred Ability to understand the Smartcat product vision and platform functionality in depth. We are building a market network for the global industry, engaging several sides of the marketplace, and running several products combined in the all-in-one platform offering Strong data analysis skills coupled with the ability to uncover and demonstrate value to customers High level of intellectual curiosity, a passion for learning, and a builder mentality Consultative and able to navigate the complexities and needs of clients across industries, size and life cycles Integrity, full commitment, and a strong sense of ownership Eagerness for success and an aggressive mindset towards growth Openness to feedback and alternative opinions and ideas Readiness to work in a highly intense cross-functional startup environment, requiring extreme focus, a sense of urgency, and persistence to breakthrough Exceptional commitment to evidence- and data-informed decision-making Comfortable working with remote teams across time zones Easy going personality with an appreciation of cultural differences Why joining Smartcat might be your best move so far Fully remote team We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon. Innovating a $100 Billion industry Smartcat's innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost. High impact role enabling innovation and inclusion in organizations You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn't for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment. 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Connecticut - Remote; Delaware - Remote; Florida - Remote; Maine - Remote; Maryland - Remote; Massachusetts - Remote; South Carolina - Remote; Vermont - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises. We're on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren't generic copilots. They're fully trained digital teammates that learn from your best people, your content, and your business strategy-ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world-instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. Solutions Engineers are the trusted advisors of the customer. By identifying various areas of applicability, defining value by adoption and helping leadership see the business outcomes by expansion, Solutions engineers are responsible for making a compelling case for product growth within the customer organization. You will partner with our Customer Success Managers (CSM) and Strategic Account Executives (SAE) in our more complex and technical engagements in order to grow the accounts at an enterprise scale. The Solutions Engineering team serves as the technical leaders throughout the pre-sales and post-sales customer success journey. The Solutions Engineering team possesses a deep, fundamental understanding of the product and its connection to the customer's aspiration through occasional PoVs. Your mission is to understand our clients' requirements and technical challenges, and to design and implement solutions that leverage the full potential of our platform to enable them to achieve their localization goals. The SE team is uniquely positioned to understand market demands for workflows, features, and direction, while also being technically adept at identifying product gaps that users may encounter. Solutions Engineers serve as a critical bridge between Product & Engineering teams and customer-facing teams, ensuring the product stays ahead of competition and aligned with market trends. Outcomes and Responsibilities: Within the first three months you will become familiar with the product and its capabilities, as well as the technical challenges and requirements of our clients. You will be able to deliver complex technical demos to prospects interested in SmartCat's technology Execute occasional proofs of Value (POVs), provide quotes within tight deadlines by implementing SmartCat's platform using a 'get it done' attitude and overcome any technical hurdles while keeping an eye on what is most valuable to the customer Proactively engage target accounts and respective account teams with Value Engineering methodology You will support sales by providing localization and technical expertise, qualifying opportunities, and showcasing how SmartCat's technology solves customer pain points Collaborate with the Product team to meet the requirements from prospective customers. SmartCat's SE team informs Product of market trends, customer requirements, and signals in a timely manner to inform product development. Travel to high-profile customers, tradeshows and webinars and partner with Marketing to paint the vision of SmartCat to our prospects. Requirements: BS/MS in an engineering or analytical discipline from an accredited university with > 5 years of relevant industry experience in analytical sales roles - Solutions Engineering, Sales Engineering, Value Engineering, Management Consulting or Sales Strong technical presales experience, ideally within an AI SaaS workflow environment with a background in enterprise sales and change management. Advanced technical skills, including the ability to understand and troubleshoot complex implementation problems and to design and execute custom solutions. Superb communication and presentation skills demonstrated experience presenting CAT or Generative AI concepts to industry veterans, scientists, technical and business stakeholders through salient presentations. Comfortable presenting in front of C-Level audiences Strong negotiation and influencing skills, with the ability to manage client expectations and to effectively persuade stakeholders. Build and maintain strong client relationships, offering post-sale support, creating training materials, and troubleshooting issues to ensure long-term adoption and satisfaction Demonstrates an entrepreneurial spirit, a hunger for growth, drive for sales, intellectual curiosity, sharp problem-solving skills, and the humility to collaborate effectively. Ability to travel up to 25% to support Sales Nice to haves: A background in localization, with a deep understanding of localization workflows and processes and knowledge of localization engineering, including experience with localization tools, formats, and best practices. A background in consulting, change management and organizational transformation Basic programming skills (Python preferred) with experience or coursework in machine learning or statistics Experience troubleshooting REST API integrations, JSON data handling and other ingestion issues in a diverse SaaS platform. Why joining Smartcat might be your best move so far Fully remote team We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon. Innovating a $100 Billion industry Smartcat's innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost. High impact role enabling innovation and inclusion in organizations You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn't for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment. 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Mission At Smartcat, we're looking for an exceptional Head of Revenue Operations to drive our next phase of growth. This isn't just another leadership role - it's your opportunity to be a strategic partner, architect, and innovator, redefining how Revenue Operations fuels our success. Your work will span strategy, execution, and ownership optimizing every touchpoint in the customer journey, with AI at the heart of our operations. Outcomes Leadership & Strategy: craft and execute a bold vision for Revenue Operations that accelerates growth and drives efficiency, tailoring what Revenue Operations means for Smartcat. Champion an AI-first approach, leveraging advanced tools to revolutionize our workflows. Team Leadership: Lead, Inspire, retain, structure and manage a team. Collaboration & Communication: strong stakeholders management skills with business stakeholders, from CEO, CMO, VP Sales, VP Account Management, VP Finance etc. Spearhead high-impact, cross-functional initiatives like: Customer journey mapping, Territory roll outs, commission planning, CRM optimization, Marketing attribution. Full ownership of our revenue tech ecosystem, from budgeting to implementation to optimization. Requirement Minimum of 10 years of experience in sales operations, marketing operations, or revenue operations. At least 5 years of leading and scaling revenue operations teams, ideally managing managers. Strong stakeholder management experience, and business savvy: strong business acumen and ability to translate business needs into action. Demonstrated ability to manage multiple projects simultaneously and drive them to successful completion. Experience working with remote teams. Curiosity Mindset: the keen ability to dig into business opportunities and input to get to the root of hypotheses and problems, develop insights and learnings to be used across the company. Experience in medium-sized SaaS organizations with a Product-Led growth, and learned from great leaders what good looks like a must. AI-First Thinking: use AI as a lever for transformation and know how to wield it effectively. Our tech stack: Hubspot CRM, Hubspot Marketing Hub, Chilipiper, Zoominfo, Clay, Gong, Zapier, Linkedin Sales Navigator.

Mission Smartcat positions itself as the central hub for managing your enterprise's multilingual content, seamlessly integrating diverse content assets. We offer convenient AI translation / content generation + Human review workflows to ensure best quality and faster turnaround. Your mission will be to own the development of integrations to enterprise-level CMS such as Adobe Experience Manager (AEM), Sitecore, and others. You will work directly with high-profile clients to understand their pain points, ensure product-market fit, own the process of tracking usage data, define product improvement hypotheses, planning both a long-term roadmap and the day-to-day work to drive adoption, retention and expansion of translation volumes. You will act as an entrepreneur whose goal is to achieve the breakthrough with all possible means, and will grow your part of the business, measured in the volume of words processed through the platform. Outcomes You will have a product roadmap defined for the next quarter for the technical areas of the product you're responsible for, and own this roadmap and delivery schedule further. For each feature we ship and for each larger improvement track that spans multiple product areas, you will have a definition of key performance indicators and be accountable for their growth. Together with the BI analyst, you will own dashboards to track your KPIs, as well as monitor other data sources and feedback channels, to inform your next steps and rapidly iterate to improve product performance. Together with the designer, you will own a process of developing new features, conducting customer interviews and ensuring proper execution with the engineering teams. Together with the Director of Product, you will align on the product strategy, get a solid understanding of how our product works, and establish a reliable product discovery & execution process. Requirements Outstanding achievement as a product manager for B2B SaaS platforms with a focus on product-led growth. At least 8 years of experience working as a product manager and/or partnership management roles. Exceptional, native-level English, both written and spoken. Exceptional communication skills to interact with colleagues, customers, and partners. Experience working with Fortune 500 level companies. Experience working with CMS platforms and their ecosystems (especially Adobe Experience Manager) is a strong plus. Experience building products related to integrations and APIs Knowledge of modern developments in ML/AI and LLMs and overall technical background is a strong plus. Knowledge of a localization industry is a strong plus. Growth-oriented mindset. Integrity, full commitment, and a strong sense of ownership. Experience working in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through. Openness to feedback and alternative opinions and ideas. Comfortable working with remote teams across time zones. Easy-going personality, high tolerance to cultural differences.