Insight Investment is looking for a Client Service Specialist (Pooled Funds) to join the Client Service Team in London. This is a dynamic role in a key area of the business. The Client Service Specialist is both the daily representative of Insight to it's clients and the client's advocate internally at Insight. Successful candidates will need to be able to demonstrate an understanding and appreciation of institutional client service, strong organisation skills, a broad understanding of investment management and a proactive and team-focused attitude. This role will sit within the Pooled Fund Client Service team, servicing clients who access Insight's investment capabilities through collective pooled fund vehicles. This is a 12 month fixed term contract. Role Responsibilities Respond promptly and professionally to day-to-day and ad hoc requests from clients and their representatives Project manage the transition of client assets to and from Insight. Working with the legal teams, front office and fund management teams and internal operations counterparts. Manage ad hoc requests effectively. Identify a clear date for response and ensure that we meet the deadline. Escalate or re-communicate, as appropriate. Contribute to the creation and delivery of bespoke investment reporting where appropriate. Work with internal colleagues and clients to ensure ongoing regulatory obligations are met. Experienced Required Knowledge of institutional markets, including pension schemes, insurance companies, corporates and third party distributors. Experience of dealing with institutional clients in a financial services environment Strong verbal and written communication skills. Confident, credible and capable in meetings and discussions at all levels internally and externally. Ability to organise, prioritise and multi task effectively in a busy and dynamic environment. Demonstrable ability to problem solve to ensure projects are completed on time. Qualified at IAQ and IMC level or above or willingness to work towards High levels of energy, enthusiasm, commitment and productivity. Proactive, questioning, challenging. Effective influencer Strong Team player Good communication skills - written and oral. About Insight Investment Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients' needs. Founded in 2002, Insight's collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-driven investment, risk management, full-spectrum fixed income, currency and absolute return capabilities. Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia. More information about Insight Investment can be found at:
Jul 04, 2025
Full time
Insight Investment is looking for a Client Service Specialist (Pooled Funds) to join the Client Service Team in London. This is a dynamic role in a key area of the business. The Client Service Specialist is both the daily representative of Insight to it's clients and the client's advocate internally at Insight. Successful candidates will need to be able to demonstrate an understanding and appreciation of institutional client service, strong organisation skills, a broad understanding of investment management and a proactive and team-focused attitude. This role will sit within the Pooled Fund Client Service team, servicing clients who access Insight's investment capabilities through collective pooled fund vehicles. This is a 12 month fixed term contract. Role Responsibilities Respond promptly and professionally to day-to-day and ad hoc requests from clients and their representatives Project manage the transition of client assets to and from Insight. Working with the legal teams, front office and fund management teams and internal operations counterparts. Manage ad hoc requests effectively. Identify a clear date for response and ensure that we meet the deadline. Escalate or re-communicate, as appropriate. Contribute to the creation and delivery of bespoke investment reporting where appropriate. Work with internal colleagues and clients to ensure ongoing regulatory obligations are met. Experienced Required Knowledge of institutional markets, including pension schemes, insurance companies, corporates and third party distributors. Experience of dealing with institutional clients in a financial services environment Strong verbal and written communication skills. Confident, credible and capable in meetings and discussions at all levels internally and externally. Ability to organise, prioritise and multi task effectively in a busy and dynamic environment. Demonstrable ability to problem solve to ensure projects are completed on time. Qualified at IAQ and IMC level or above or willingness to work towards High levels of energy, enthusiasm, commitment and productivity. Proactive, questioning, challenging. Effective influencer Strong Team player Good communication skills - written and oral. About Insight Investment Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients' needs. Founded in 2002, Insight's collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-driven investment, risk management, full-spectrum fixed income, currency and absolute return capabilities. Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia. More information about Insight Investment can be found at:
Insight Investment is looking for a highly technical, multi-disciplined Windows 11 Architect / Engineer for a project to migrate 2000 VDIs from Windows 10 to Windows 11. Working alongside existing members of the project team, the role will be tasked with engineering the Windows 11 VDI build and collaborating with the IT Security Team to ensure the system is secure. The role will also support the migration and work closely with customer-focused support teams to resolve reported issues. Responsibilities Include: Contribute to the Windows 11 build design, ensuring it is suitable for enterprise-wide use, working under the guidance of the project lead to meet all project requirements. Create and maintain a close relationship with customer-focused support teams to ensure a positive user experience during the migration. Provide technical support and troubleshooting assistance to customer-focused support teams and end-users during migration. Contribute to the company knowledgebase system and produce good technical documentation about the Windows 11 system and configuration. Work in partnership with the IT Security team to ensure compliance with security standards, identifying potential security risks and contributing to their mitigation. Integrate existing technology configurations, such as Ivanti Environment Manager and Microsoft Defender, in the new Windows 11 build. Support the build testing and validation phases to ensure that all systems perform optimally. Minimum Requirements: Proven experience in Windows 11 migration projects. Strong technical background with a deep understanding of design, engineering, and build processes. Working knowledge of Omnissa Horizon, vSphere, Ivanti Application & Environment Manager, PowerShell, and Ghost Solution Suite. Demonstrable experience in supporting and collaborating with customer-focused support teams in a technical environment. Sound knowledge of IT Security protocols and strong understanding of IT Security standards. Excellent problem-solving skills with a keen attention to detail. Advanced knowledge of PowerShell scripting. Varied knowledge of front-end desktop support, back-end infrastructure support, systems management, and project management with a well-rounded appreciation of enterprise systems and architecture. In-depth analysis using tools such as SysTrack, ProcMon, Wireshark, and Windows Performance Analyzer. Ability to determine a problem's root cause through analysis of data, events, logs, system behavior, and user experiences, and the correlation between these factors. Ability to analyze and resolve complex hardware and software issues associated with the EUC platform, identifying related problems that may indicate systemic issues.
Feb 18, 2025
Full time
Insight Investment is looking for a highly technical, multi-disciplined Windows 11 Architect / Engineer for a project to migrate 2000 VDIs from Windows 10 to Windows 11. Working alongside existing members of the project team, the role will be tasked with engineering the Windows 11 VDI build and collaborating with the IT Security Team to ensure the system is secure. The role will also support the migration and work closely with customer-focused support teams to resolve reported issues. Responsibilities Include: Contribute to the Windows 11 build design, ensuring it is suitable for enterprise-wide use, working under the guidance of the project lead to meet all project requirements. Create and maintain a close relationship with customer-focused support teams to ensure a positive user experience during the migration. Provide technical support and troubleshooting assistance to customer-focused support teams and end-users during migration. Contribute to the company knowledgebase system and produce good technical documentation about the Windows 11 system and configuration. Work in partnership with the IT Security team to ensure compliance with security standards, identifying potential security risks and contributing to their mitigation. Integrate existing technology configurations, such as Ivanti Environment Manager and Microsoft Defender, in the new Windows 11 build. Support the build testing and validation phases to ensure that all systems perform optimally. Minimum Requirements: Proven experience in Windows 11 migration projects. Strong technical background with a deep understanding of design, engineering, and build processes. Working knowledge of Omnissa Horizon, vSphere, Ivanti Application & Environment Manager, PowerShell, and Ghost Solution Suite. Demonstrable experience in supporting and collaborating with customer-focused support teams in a technical environment. Sound knowledge of IT Security protocols and strong understanding of IT Security standards. Excellent problem-solving skills with a keen attention to detail. Advanced knowledge of PowerShell scripting. Varied knowledge of front-end desktop support, back-end infrastructure support, systems management, and project management with a well-rounded appreciation of enterprise systems and architecture. In-depth analysis using tools such as SysTrack, ProcMon, Wireshark, and Windows Performance Analyzer. Ability to determine a problem's root cause through analysis of data, events, logs, system behavior, and user experiences, and the correlation between these factors. Ability to analyze and resolve complex hardware and software issues associated with the EUC platform, identifying related problems that may indicate systemic issues.
Insight Investment is looking for a Senior Business Analyst to join the Integrated Solutions product team, as we look to provide automation and efficiency to our portfolio management platform. As a Business Analyst within the team, the individual must be able to face off to both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query handling and support tasks. Role Responsibilities Work with the Product Owner and the business to develop and detail the product backlog in the form of epics and stories describing problems and expected outcomes, running refinement sessions with the development team. Mentor the existing junior Business Analyst on the team. Assist the Development Lead, by providing support to the Developers and Testers on the team. Act as a communication channel between product owners, business owners and the development team. Contribute to the planning and execution of system and acceptance testing. Undertake documentation to support the team's sprint activities. Build and maintain a good working relationship with the business representatives, working across teams and multiple sites. Qualifications Excellent working knowledge of fixed-income instruments and derivatives, including pricing, analytics and trading and uses in portfolio management. Asset Management Industry experience, in a Portfolio Management Front Office role. Ability to apply suitable analytical approaches to requirements discovery, documentation and collaborative solution delivery. Capture of user stories and artifacts in JIRA, Confluence, and Mural. Skills in collecting and interpreting data, analysing results to identify patterns and trends in data. Competent in working with data, ideally through REST APIs through Swagger, GraphQL and SQL. Excellent stakeholder engagement and management experience with the ability to effectively communicate at a level and depth appropriate to the audience. Demonstrable experience of gathering requests and technical specifications. Experience working in Agile delivery teams using Scrum or Kanban, including participation in different Scrum ceremonies. A sense of personal responsibility and the drive to own problems, can work self-directed and independently to accomplish results. Provides assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Creates an environment where individuals are encouraged and supported to achieve their goals. Promotes a positive team culture. Identifies and implements ways to improve teamwork. Builds effective relationships throughout the organisation. Insight Investment is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at
Feb 17, 2025
Full time
Insight Investment is looking for a Senior Business Analyst to join the Integrated Solutions product team, as we look to provide automation and efficiency to our portfolio management platform. As a Business Analyst within the team, the individual must be able to face off to both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query handling and support tasks. Role Responsibilities Work with the Product Owner and the business to develop and detail the product backlog in the form of epics and stories describing problems and expected outcomes, running refinement sessions with the development team. Mentor the existing junior Business Analyst on the team. Assist the Development Lead, by providing support to the Developers and Testers on the team. Act as a communication channel between product owners, business owners and the development team. Contribute to the planning and execution of system and acceptance testing. Undertake documentation to support the team's sprint activities. Build and maintain a good working relationship with the business representatives, working across teams and multiple sites. Qualifications Excellent working knowledge of fixed-income instruments and derivatives, including pricing, analytics and trading and uses in portfolio management. Asset Management Industry experience, in a Portfolio Management Front Office role. Ability to apply suitable analytical approaches to requirements discovery, documentation and collaborative solution delivery. Capture of user stories and artifacts in JIRA, Confluence, and Mural. Skills in collecting and interpreting data, analysing results to identify patterns and trends in data. Competent in working with data, ideally through REST APIs through Swagger, GraphQL and SQL. Excellent stakeholder engagement and management experience with the ability to effectively communicate at a level and depth appropriate to the audience. Demonstrable experience of gathering requests and technical specifications. Experience working in Agile delivery teams using Scrum or Kanban, including participation in different Scrum ceremonies. A sense of personal responsibility and the drive to own problems, can work self-directed and independently to accomplish results. Provides assistance to developers and testers of the team. Pro-actively removing blockers to maximise team productivity. Creates an environment where individuals are encouraged and supported to achieve their goals. Promotes a positive team culture. Identifies and implements ways to improve teamwork. Builds effective relationships throughout the organisation. Insight Investment is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at