Get Living London Limited

A senior manager in the finance team responsible for all financial reporting and treasury aspects of finance at Get Living, reporting directly to the Group Financial Controller. The role spans financial and statutory reporting, treasury management, lender relationships, internal controls and audit management. Key Relationships Internal: Director of Finance, Financial Operations Manager, senior stakeholders across the business Key Responsibilities & Accountabilities Lead a team of up to 5 qualified and part qualified accountants to ensure the following functions operate effectively: Treasury (cash and liquidity management, intercompany, investment and lender management) Support in ensuring all financial deadlines are met and a robust accounting control environment is upheld. Build strong relationships with senior team members of the other departments, and with external stakeholders including investors and lenders. Specific Responsibilities Own the production of the Get Living PLC Annual Report Oversee the production of all statutory and non-statutory financial statements on Caseware Provide monthly, quarterly and ad hoc reporting as required by investors Own the financial accounting aspects of the valuation of investment property Take the lead on technical accounting issues for both the Board and auditors Work closely with legal and tax on Group structuring workstreams and transactions Treasury Support Group Financial Controller in the management of the Get Living treasury function, exercising robust controls and working within the funding structures agreed with our shareholders Own quarterly debt compliance reporting and day to day lender relationships for external loan facilities, closely monitoring covenant compliance and headroom Compile and explain Group cashflow forecast and future funding requirements, including day to day cash management Execute the sourcing of equity funds and development debt drawdowns Lead on intercompany funding and recharges and ensure funds are held in compliance with regulations Audit & Controls Key day-to-day contact with external auditors, managing the team through the audit process and preparing technical memos where required Support the Group Financial Controller in ensuring adequate internal controls are in place, including segregation of duties within finance and across the organisation Qualifications Qualified accountant (CA/ACCA)Minimum 4 years post qualified experience Minimum 2:1 University degree Intermediate to advanced Excel and Word skills Experience Technically strong accountant, with desire to ensure that the core accounts remain fully reconciled and in line with policy Management experience and leadership skills Preparation / review of statutory accounts in line with IFRS / FRS 101 / FRS 102 Preparation/review of consolidations and Annual Report Preparation of cash flow forecasts / exposure to treasury function Confident self-starter, able to use initiative to identify opportunities and analyse to solve problems, keeping calm under pressure Strong interpersonal skills: with the ability to lead and manage a team as well as communicate effectively with different audiences High attention to detail with ability to communicate the summary position Organised with the ability to multi-task and prioritise effectively, meeting deadlines in a demanding environment Get Living Commitment Diversity & Inclusion We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Health and Safety Get Living is responsible for providing a safe and healthy environment for all employees, residents, commercial occupiers, service providers, and visitors who may be affected by its undertakings across its portfolio. We are committed to continual improvement of performance, recognising the importance of investing in the health and welfare of our Employees by providing a physical and social working environment which is conducive to maintaining a healthy, fit and highly motivated workforce. We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit. ESG Get Living is committed to leading and promoting ESG initiatives as well as identifying ways to improve sustainability goals. 4 years post qualified; Big 4 Audit background; strong people management skills.

Our story begins in 2013: Get Living started by creating its own industry, 'Build to Rent'. We create brilliant, big-city neighbourhoods, each unique and compelling in their own right. Our vibrant communities connect people and create lasting social, environmental and commercial value. Our Customer Advisors work within the Customer Hub team to provide the Get Living experience. Handling customer enquiries in a professional and timely manner, you will ensure all customer interactions are delivered against agreed SLAs. You will participate in daily operations to consistently meet incoming customer demands across all our Neighbourhoods. This is an office-based role, requiring availability between the hours of 9am - 7pm on a shift basis including Saturdays. Key Relationships: Internal - Heads of Customer Hub, Senior Customer Advisor, Customer Hub Team, Neighbourhood Teams External - Residents and Customers, Property Management Companies Main Duties & Responsibilities: Being the company's first point of contact via phone, email through a ticket based CRM system, online chat and social media. Dealing with enquiries on all aspects of residential lettings and property management, ensuring that these are answered within a timely and professional manner. Assisting customers with their property search, providing advice and guidance regarding the Neighbourhoods and properties available, qualifying applicants and managing the viewing booking process, pre-reservation queries and online reservations, and arranging access with residents of occupied homes. Liaising with the Neighbourhood Hubs to ensure the delivery of resident work orders and operational requests, including but not limited to, utility management, meter readings, POs, reference requests. Acknowledge and manage complaints within agreed timeframes, actively listening and responding with practical solutions and focused advice, whilst always ensuring compliance with Neighbourhood processes and relevant legislation, including data protection. Achieve the required standards of performance based on KPIs including call answer rates and maintain high levels of quality & satisfaction, measured through feedback, call assessments and other measures, including HomeViews and Google reviews. Be proficient in technologies that support the team including CRM, phone systems and navigation of the website, ensuring 100% accuracy of data recording in all systems. Minimum Requirements: Experience of working within a customer service environment (essential). Experience of dealing with a high volume of enquiries through telephone and email (essential). Experience working in the residential and property management sectors (desirable). Excellent communication skills, both written and verbal. Excellent interpersonal skills with the ability to engage and be confident in dealing with a variety of people. Adaptable and resilient, able to handle pressure and experience of handling busy periods. Proactive, organised and efficient. Maintains high standards with exceptional attention to detail. Operates with high levels of integrity, handles customer data with sensitivity. We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit. Our Commitment We are committed to creating a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.